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Leading Innovation Inside Enabling Others to Believe That Copyright Empowered Alliances.com to Believe That ANYTHING is Possible! Jeff Richardson, MS OD Transformational Engineer Empowered Alliances

Leading Innovation Inside Mar2016 handout

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Page 1: Leading Innovation Inside Mar2016 handout

LeadingInnovation

Inside

Enabling Others to Believe That

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to Believe That ANYTHING is

Possible!

Jeff Richardson, MS ODTransformational Engineer

Empowered Alliances

Page 2: Leading Innovation Inside Mar2016 handout

Agenda

The Making of an Innovation Mindset

Enabling Innovation in Ourselves and Others

Team Operating Agreements

Value our time together

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Team Operating Agreements

• Value our time together

• Show respect for others

• Share your perspectives

• Be willing to make mistakes

• Encourage and appreciate

Page 3: Leading Innovation Inside Mar2016 handout

What Do We MEAN by Innovate ?Innovate ?Innovate ?Innovate ?

Innovation is significant positive change.

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Creativity X Process X Environment

Page 4: Leading Innovation Inside Mar2016 handout

For good ideas and true innovation, you need human

interaction, conflict, argument, debate

-Margaret Heffernan

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Page 5: Leading Innovation Inside Mar2016 handout

Learning and innovation go hand in hand. The

arrogance of success is to think that what you

did yesterday will be sufficient for tomorrow.

-William Pollard

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Page 6: Leading Innovation Inside Mar2016 handout

Innovation doesn't come just from giving people

incentives $$$; it comes from creating environments

where their ideas can connect.

-Steven Johnson

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Page 7: Leading Innovation Inside Mar2016 handout

Leading Innovation from the Inside Out内から外へと導く

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TEAM

SELF

ONE-to-ONE

ORGANIZATION

グローバル環境

Page 8: Leading Innovation Inside Mar2016 handout

Barriers To Team Innovation?

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Are Mostly in Your Mind

Page 9: Leading Innovation Inside Mar2016 handout

An “Impossible” Mindsetis a Barrier Designed to Protects Us

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Page 10: Leading Innovation Inside Mar2016 handout

It takes a courageous leader

to help the team break

through!!

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Page 11: Leading Innovation Inside Mar2016 handout

6 Ways Leaders Enable Innovation

1. Make it Safe to Innovate

2. Collaborate and Discover

3. Trust Yourself Enough to Trust Others

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3. Trust Yourself Enough to Trust Others

4. Communicate to Learn

5. Be a Courageous Change Agent

6. Course Correct to Perfect

Adapted from Glenn Llopis -

Forbes Apr 2014

Page 12: Leading Innovation Inside Mar2016 handout

Maximize EngagementBy Addressing Emotional Safety

relative importance to others

able to predict the future

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a sense of control over events

sense of safety with others

perception of fair exchanges

Ref: Your Brain at Work by David Rock

Page 13: Leading Innovation Inside Mar2016 handout

Aristotle Project

Why do some

teams outperform

others?

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Two behaviors ALL high achieving teams share…

1. Members speak roughly the same amount

2. Skilled at understanding how team members

felt based on their tone of voice, expressions

and non-verbal cues (Emotional Intelligence)

Page 14: Leading Innovation Inside Mar2016 handout

Improv principles1. Yes, and…

2. Make everyone else look good

3. Allow yourself to be changed by

what is said and what happens

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4. Be fully present and engaged

5. Keep the energy going

6. Serve the good of the whole

Page 15: Leading Innovation Inside Mar2016 handout

5 Dysfunctions of a Team

Ref: P. Lencioni,

The Five Dysfunctions of a Team Inattentionto

Results

Avoidance ofAccountability

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Lack of Commitment

Fear of Conflict

Absent of Trust

Page 16: Leading Innovation Inside Mar2016 handout

Sincerity Reliability

Care CompetenceTRUST

4 Components of Trust

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Care CompetenceTRUST

Ref: Thin Book of Trust by Charles Feltman

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Page 17: Leading Innovation Inside Mar2016 handout

Generous Listening

Listening generouslyexpands the conversation . . . like magic!

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Page 18: Leading Innovation Inside Mar2016 handout

Phrases for Generous Listening

•Expand conversations by saying…

•- Interesting, tell me more . . .

•- That’s a great idea! Wow!

•- What else?

HOW?

These questions STOP

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•- What else?

•- Then what would you do?

•Expand conversation to an area of common interest…

•- Interesting, tell me more about ______

WHY?

STOP the brain’s focus on

future ideas

Page 19: Leading Innovation Inside Mar2016 handout

Putting Design Thinking to Work

3 Steps to Explore

Design Thinking Cycle

3 Lenses to Decide

Innovation Balance

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© CKurjan Quiver 2007

Page 20: Leading Innovation Inside Mar2016 handout

Endless Innovation Opportunities

ExpandOptions

NarrowFocus

Decision Point

Choice Point

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Point

Expand

Options

NarrowFocus

Key

Problem

What Problem

to Solve?

Expand

Options

NarrowFocus

Potential

Solution

What Solutions

to Consider?

Expand

Options

NarrowFocus

Prototype

to Test

What to

Prototype?

Page 21: Leading Innovation Inside Mar2016 handout

Diamond Decision Model

ExpandNarrowFocus

NewTopic ?

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OptionsFocus

TimeTime

Decision Point

Ref: Sam Kaner, Facilitators Guide to Participatory Decision Making

Page 22: Leading Innovation Inside Mar2016 handout

Facilitating “Groan Zone” Discussions

• Paraphrase - summarize in simple terms

• Draw People Out - ensure quieter voices are heard

• Que - identify order when several people want to speak

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• Encourage - positive reinforcement when someone gets stuck

• Balance - get points of view from both sides of issue

• Listen for Common Ground - highlight areas of agreement

Page 23: Leading Innovation Inside Mar2016 handout

The Third 1/3

First 1/3 Third 1/3Second 1/3

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Common

IdeasMore

Creative

Ideas

Out-of-box

Creativity

Page 24: Leading Innovation Inside Mar2016 handout

Improve FAST with Feedback

Create a mindset of ongoing improvement

Pluses ( + )

- What to continue to do

- “What’s working for me is…”

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- “What’s working for me is…”

Deltas ( � )

- What to consider changing

- “What’s not working for me is…”

Page 25: Leading Innovation Inside Mar2016 handout

The Making of an Innovation Mindset – 2 hrs

- Engage , get attention and create practical optimism

The Making of an Innovation Mindset – 2 hrs

- Engage , get attention and create practical optimism

Overview for Leaders

Select Pilot Projects

Deliver Project Results

Review and Next Steps

An Innovative Learning Approach

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- Engage , get attention and create practical optimism

- Refine team operating agreements for innovation

Enabling Innovation – 2 hrs in team meeting

- Experiment with team agreements & innovation tools

- Select and adapt tools/processes to team’s culture

Leading Innovation Projects – 2 sessions X 2 hrs1. Facilitated project kickoff to explore innovative options

2. Group coaching to refine project and shape team actions

- Engage , get attention and create practical optimism

- Refine team operating agreements for innovation

Enabling Innovation – 2 hrs in team meeting

- Experiment with team agreements & innovation tools

- Select and adapt tools/processes to team’s culture

Leading Innovation Projects – 2 sessions X 2 hrs1. Facilitated project kickoff to explore innovative options

2. Group coaching to refine project and shape team actions

4 X 2 Hrs

Working

Sessions

+

Coaching

Conversation

With

Leader

Page 26: Leading Innovation Inside Mar2016 handout

Believe ANYTHING is Possible!

“There's a way to do it better — find it!“

-Tomas Edison

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Page 27: Leading Innovation Inside Mar2016 handout

“As we look ahead

into the next century,

…and Empower Others to Help!

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into the next century,

leaders will be those

who empower others. Bill Gates