LectureHMEnterprise Knowledgement23042012

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enterprise knowledge management

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  • Enterprise Knowledgemanagement

    Definition

    Knowledgement Management is a formal, structured and quick initative for

    improvement of company data archiving, circulation and use of knowledge

    within an enterprise, an organisation and company wide project teams.

    It is a formal process for transfer of knowledge into the company assets.

    (Ref. Davenport)(Ref. Davenport)

    What do we understand about Knowledgement Management?

    Knowledgement Management is the collection of data with a relatively

    high effort but with a high usage after monitoring, clustering and structural

    archiving.

    05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 1

  • Enterprise Knowledgemanagement

    Advantages of Knowledgemanagement

    What are the advantages and assistance aspects of the Knowledge Management?

    Quick findings in internal and external systems

    Reducement of time in searching information

    Deduction of time by avoiding redundancy in different working processes

    Continuous and quick access to information less work load Continuous and quick access to information less work load

    Improved team spirit with easier communication and cooperation in processes

    Support for a quicker, cost effective and stronger solution

    Quick and reliable contact to the right person (company and systemintegration)

    Increase of innovative steps and better competition prerequisites

    Effective use of existing data and newly implemented information technology systems

    Possibilty of communication between different IT solutions and internet

    05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 2

  • Enterprise Knowledgemanagement

    reading

    analysing

    capturing

    transfering of own problemsolution

    effort

    Collection of knowledge

    identification

    monitoring

    structuring

    detailing

    Archiving (IT based)

    Firstly the effort is high than low !

    Firstly the use is low than (later) high !

    05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 3

    usage

    Advantage of usage

    Means: as quicker one can collect the necessaryinformation as quicker one can reach an effectiveproportion between effort and use !

  • Enterprise Knowledgemanagement

    Problemfocused

    Strategy method

    Technology

    Integration of

    existingcompany systems

    05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 4

    Top Down Bottom Up

    Security openers

    relationshipteam oriented

    KnowledgemanagementSystem

  • Enterprise Knowledgemanagement

    Design

    knowledgestructuringUse of knowledge

    Prof. Hermann Mohnkopf HTW Berlin 5

    DrawingProcess sheetQuality control planStandardsData management

    Design-/Make-/Build-Guide

    Design

    Manufacturing

    IT tools

    05.04.2013

  • Enterprise Knowledgemanagement

    Knowledge is not a conventional production factor because

    - it is a resource which is not separable !

    If I give you a dollar and you give me a dollar, then we havea dollar each.a dollar each.But if I give you an idea and you give me an idea,we have two ideas each.

    - it is a resource which is not wearing out by use,

    - it is a resource which can not be propagated from itself,

    05.04.2013 Prof. Hermann Mohnkopf HTW Berlin 6