Lettings Valuation pack 2014

BARNET4 Exchange Buildings,High Street, Barnet EN5 5SYT: 020 8440 2444Email: [email protected]

CROUCH END45 The Broadway, Crouch End N8 8DTT: 020 8348 5135Email: [email protected]

EAST FINCHLEY66/68 High Road, East Finchley N2 9PNT: 020 8883 0077Email: [email protected]

FINCHLEY CENTRAL365 Regents Park Road, Finchley Central N3 1DET: 020 8346 0102Email: [email protected]

NORTH FINCHLEY773 High Road, North Finchley N12 8JYT: 020 8445 2222Email: [email protected]

HEAD OFFICE, LAND AND NEW HOMES197 Ballards Lane, Finchley N3 1LPT: 020 8343 4340Email: [email protected]: [email protected]

HENDON59 Brent Street, Hendon N8 8DTT: 020 8203 2012Email: [email protected]

KENTISH TOWN304 Kentish Town Road, Kentish Town NW5 2THT: 020 7267 3737Email: [email protected]

MILL HILL109 The Broadway, Mill Hill NW7 3TGT: 020 8906 0660Email: [email protected]

MUSWELL HILL300 Muswell Hill Broadway, Muswell Hill N10 2QRT: 020 8444 3388Email: [email protected]

WHETSTONE1286 High Road, Whetstone N20 9HHT: 020 8446 2111Email: [email protected]

COMMERCIAL & PROFESSIONAL66/68 High Road, East Finchley N2 9PNT: 020 8444 3445Email: [email protected]: [email protected]

www.martyngerrard.co.uk

The award-winning agency . . . where integrity counts.


Lett ing your property

BARNET • CROUCH END • EAST FINCHLEY • FINCHLEY CENTRAL • NORTH FINCHLEY • HENDON • KENTISH TOWN • MILL HILL • MUSWELL HILL • WHETSTONE

The award-winning agency . . . where integrity counts www.martyngerrard.co.uk

The award-winn ing agency. . .where inte gr i ty c ounts

Whether this is your first venture into the lettings market

or you are an experienced landlord with a portfolio of

properties, we understand the importance of providing you

with guidance and advice you can trust and rely on.

This is a family run and owned business and we know that

renting property is first and foremost about the people we

deal with as much as the property we are renting.

for giving us the opportunity to meet and

advise you on the best way to market

your property, so that you can achieve

the best rent.

We have been renting property on behalf of landlords for

more than 30 years and have a thorough understanding of

the law relating to letting a property, we also understand

what a landlord needs from their agent.

With our experience, professionalism and training my staff

are expected to provide a service second to none, which

is why I believe Martyn Gerrard Estate Agents are ideally

placed to let your property.

Simon Gerrard MNAEA, MARLA, Managing Director

Rememb er , we’ re here to he lp

an d an swer a ny quest ions you have

a l on g th e wa y.

“We were very impressed with the way

things were handled from our first meeting

right through to settling the tenants into

the property. You were very professional,

approachable and knowledgeable.”

Shaffin and Jyoti, Friern Barnet

2

Thank you““


medium agency

2 www.martyngerrard.co.uk

Thanks again. . .we look forward to helping you with al l your property needs. . .












the best rent.





With our experience, professionalism and training, my staff





Remem b er , we’ re here to h e lp

and answer any quest ion s you

have a long the way.







THIS PAGE IS NOT PART OF ARTWORK

– SEE COVER ARTWORK FOR PROOFING AND

PRINTING

Thank you““

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A mult ip le off ice serv ice for a so le agency fee

Each of our ten offices are located in prime, high footfall

High Street locations. We also invest more than any other

local agent on our extensive online marketing which

includes the major portals. This together with our reputation

and our off line marketing means we attract thousands of

high quality potential tenants, especially as our network of

offices are all within a 6 ½ mile radius.

Our lettings team have full access to every property we are

marketing at any of our ten branches and they receive full

commission for any property they let.

In this way you have our ENTIRE lettings team actively

working to let your home.

N o other agent do es th i s .

“Having chosen Martyn Gerrard on the basis of the excellent work done by the sales division in Finchley, I am pleased the same high standards also exist in the Crouch End lettings division. You have communicated with me clearly throughout the process and worked proactively to successfully find a tenant.”

Emma, Highgate


The c omplete lett ings serv ic e

When the sales market took a dip in 2008 many estate

agents went into letting property as a way to ride out the

storm. Unlike these agents, Martyn Gerrard Estate Agents

have been dealing with property since 1964 and have a long

established, dedicated Lettings Department.

Whether you are a landlord with a portfolio of properties

or this is your first venture into letting a property you

are able to draw on this invaluable experience and local

knowledge, unmatched by other newer agents.

SECURITY

Tenancy Agreements

Our tenancy agreements have been written to provide

the landlord with as much protection as possible under

current legislation.

Rent Guarantee

Tenant assessment is carried out by an independent third

party. Once the tenant passes this assessment an insurance

backed rent guarantee is provided – Free of Charge for the

first year of the tenancy.

Client Money Protection

The RICS audit our accounts and provide Client Money

Protection to all of our clients. This means should anything

happen to Martyn Gerrard Estate Agents, your money

is protected.

KNOWLEDGE

In addition to our experience from working in your area for

decades, our lettings team study for and obtain the Technical

Award in Residential Lettings and Property Management,

and become Licensed Letting Agents through membership

of the Association of Residential Letting Agents (ARLA).

We are also regulated by The Property Ombudsman and

the Royal Institution of Charted Surveyors (RICS).

TRANSPARENT SERVICE

Unlike other agents we do not have any additional hidden

charges such as fees for registering the tenant’s deposit

or administration and arrangement fees, which can add

hundreds of pounds to the cheaper headline percentage rate.

“Just wanted to say how pleased we are with

the service you’ve provided to us over the

years. You have let the flat quickly, at a good

rent, and we’ve had some lovely tenants. I’ll

always happily recommend you to others.”

Andy, Crouch End

With Martyn Gerrard you are choosing a licensed ARLA member, so you can be sure that you and your property are in safe hands.


I wanted to thank you for your

professionalism in letting my house.

I am delighted how quickly you were

able to rent it and the way you worked.

As a landlord living overseas your

service gives me lots of reassurance.

Amanda, Pennsylvania, USA

Res ident ia l prop erty management

The legislation and responsibilities involved in letting a property

are ever-changing and have grown significantly; an unwary

landlord could face severe penalties for getting it wrong.

As a landlord it is essential you work with an experienced and

respected agent. Our specialist, dedicated letting management

team is here to provide you with up-to-date advice and take

the day-to-day stress out of renting your property.

By dedicated we mean that the management of your

property is all our management department deal with. We

will not compromise our management service unlike many

other letting agents who, in an attempt to maximise their

income, will rely on their letting negotiators to try and deal

with the management of your property between letting

other flats or houses.

Our team of experienced property managers look after the

day-to-day running of the letting during the tenancy dealing

with everything from chasing late rental payments to organising

and overseeing maintenance and repairs, and ensure you and

your property comply with the latest legislation.

Landlords online

With our latest service you can keep up-to-date with your

accounts and review all previous statements online from

anywhere in the world.

On Call

We have an emergency contact number which is monitored

24/7. Your property manager has a dedicated contact number

and is always available if you or your tenants have any queries.

Inventories and Deposit Returns

We have a comprehensive inventory prepared by a

professional independent company which helps to

minimise any disputes over the deposit at the end of

the tenancy. Our property managers are trained to help

Landlords negotiate any disputes that do arise.

10

MILL HILL

HENDON

FINCHLEY CENTRAL

NORTH FINCHLEY BARNET


Our Off ic es

9Map not to scale

We know these st re ets . . .

With Martyn Gerrard, you are tapping into nearly five

decades’ experience in the North and North West London

property market.

Our team of experienced property professionals is one of

our key strengths. All our lettings staff live or were brought

up locally so they know the area inside out. Because of this

unrivalled knowledge and expertise we can quickly match

the right tenant to the right property.

KENTISH TOWN

CROUCH END

MUSWELL HILL

EAST FINCHLEY

WHETSTONE

I am proud that this firm continues to

provide so many landlords with the

guidance and support they need to make

a success of letting their properties.

Martyn Gerrard MRICS, FNAEA, MARLA

Founder and Chairman

North and North West London have always been ideal areas to let property

“

“


You were super efficient in renting my

flat in four days. On a personal note you

understood that I was nervous about renting

my home of six years and were sympathetic

and guided me through the process.

Debra, Finchley

Effe ct ive Market ing

We understand that to achieve your goal of letting your

property at the best price in your required time frame we

need to market your property effectively.

We take pride in our proactive approach to find the most

suitable tenants. With our network of ten offices we can

access a huge database of professional tenants looking for

a property in North and North West London, many of

whom are registered exclusively with us.

To ensure your property is seen by as wide an audience of

the potential tenants as possible we invest heavily in online

marketing. Our properties can be found on the top internet

portals – Zoopla, Rightmove, Prime-location and Gumtree.

Each property we market has a floor plan which enables

potential tenants to visualise the property and cuts down

on wasted viewings. Providing this additional service means

more potential tenants prefer to come to Martyn Gerrard.

Speeding up the process

We are the first agent in your area to pioneer the use of

DocuSign. This is a secure online service for legally signing

any document – electronically. This gives our clients the

option to deal with the paperwork involved in renting their

property online. Not having to rely on the post can really

speed up the process.


We appre c iate you

We appreciate that providing an honest, friendly and

personal service, backed up by knowledge and experience,

is what customer care is all about. This has been at the

heart of our ethos since Mr Martyn Gerrard opened his

first office in Whetstone in 1964.

Over 60% of our business comes from recommendation,

reputation or people returning who have used our services

in the past, which demonstrates that we understand that the

people we deal with are as important as the property we let.

In 2011 we appeared in the Channel 4 series “Mary Portas

– Secret Shopper”. Many people have commented that this

was very brave and we felt it was a great opportunity to

have Mary’s retail experience cast a fresh eye over what we

do and provide some innovative ideas and a fresh approach

to what many see as staid industry norms.

She recognised existing high service standards and helped

us to refine certain areas to ensure we offer unrivalled and

unique customer service.

Prov id ing exc e l lent custom er

serv ic e i s where a w inn ing

re lat ionsh ip starts .

“Hats off to these estate agents, they were

all really open to new methods. Great

bunch of people....I would use them to buy

or let my property now.”

Mary Portas


This is the fourth year we’ve used you and we are really happy with everything you’ve done for us. The first year was our first as landlords, you helped and guided us and you’ve found great tenants.

Tony, North Finchley

MG in the Community

Helping the communities we work in has always been one

of our priorities at Martyn Gerrard.

There are a number of local projects, schools and charities

for which we have helped raise tens of thousands of pounds.

We have sponsored Summer and Christmas fairs, quiz nights,

school football teams and during the Jubilee supported

local street parties. We have continued our long-standing

association with the North London Hospice to which we

have donated in excess of £50,000 over the years.

In 2012 St Mary’s Primary School in Finchley needed to raise

money to renovate their school library. When we found out they

were struggling to raise the funds we stepped in with a donation

to finish the work. The school generously offered to name it the

“Martyn Gerrard library” in honour of the donation.

2013 sees us playing a major role in funding and project

managing the ‘Victorian House’ scheme for Coleridge

School in Crouch End.

We are a l so proud to prov i de

c ont inu ing supp ort to thes e

lo ca l char i t ies . . .

In addition to our successful Lettings Department, we have specialist dedicated departments that can assist you with all things Property.

Residential Lettings Management – Client Money Protection

Once let our Dedicated Lettings Management team centrally based at our Head Office can look after the property on your behalf handling every aspect, from chasing late rental payments to organising maintenance and repairs. We are regulated by the RICS and ARLA so you can be assured that your money is in safe hands.

CALL 020 8343 4340 Ext 206 to discuss our full package of Management Services EMAIL: [email protected]

Residential Sales – NAEA Licensed Agent

If you are looking to extend your investment portfolio with further properties in the area, our established sales offices are ideally placed to help you find the right property. Our experienced and qualified sales staff understand the process and legal aspects of buying and selling.

Please contact your nearest branch www.martyngerrard.co.uk

Residential Block Management Department – ARMA Registered agent

Do you live or own a flat in a block? Are you running the management yourselves and are being swamped by the ever changing legislation and organisation required? Or are you considering taking over the running of your block? Our Block Management Department have the experience to guide you and offer you a simple and cost effective solution.

CALL Tom O’Kane ARICS MCIOB on 020 8343 4340 Ext 4 EMAIL: [email protected]

Commercial Department – ICBA & RICS Regulated

Our Commercial Department has successfully sold or let retail premises on nearly all the major high streets in North and North West London, as well as handling large office blocks and smaller office suites. We are able to advise on all aspects of this sector. They can also help with rent reviews and lease renewals.

CALL Michael Izzi on 020 8444 3445 EMAIL: [email protected]

Residential Professional Services – RICS Regulated

If you are a freeholder or you own a Leasehold property our Professional Services Department can advise and guide you through the sometimes confusing issues with lease extensions or enfranchisement (buying the freehold).

CALL Saul Gerrard MA FICBA MRICS on 020 8444 3445 EMAIL: [email protected]

Commercial Management Department

This Department also covers every aspect of managing a commercial property, including; rent collection, service charge administration, lease compliance and dispute resolution, statutory compliance and property maintenance.

CALL Tom O’Kane ARICS, MCIOB on 020 8343 4340 Ext 202 EMAIL: [email protected]

Commercial Professional Services – RICS Regulated

For advice on retail shop and office rent reviews or lease renewals make sure you are represented by a local chartered surveyor.

CALL Saul Gerrard MA FICBA MRICS on 020 8444 3445 EMAIL: [email protected]

Land & New Homes Department

Through this department we can help you maximise your property’s value by identifying potential development opportunities your property may offer and outline the options available to you taking into account demand and the ever changing Local and National planning criteria.

CALL 020 8343 4340 Ext 2 to discuss development opportunities EMAIL: [email protected]













the best rent.





With our experience, professionalism and training my staff





Rememb er , we’ re h ere to h e l p

an d an swer a ny q uest i on s you h a ve

a l on g th e wa y.







2

Thank you““


medium agency


Thanks again. . .we look forward to helping you with al l your property needs. . .

BARNET4 Exchange Buildings,High Street, Barnet EN5 5SYT: 020 8440 2444Email: [email protected]

CROUCH END45 The Broadway, Crouch End N8 8DTT: 020 8348 5135Email: [email protected]

EAST FINCHLEY66/68 High Road, East Finchley N2 9PNT: 020 8883 0077Email: [email protected]

FINCHLEY CENTRAL365 Regents Park Road, Finchley Central N3 1DET: 020 8346 0102Email: [email protected]

NORTH FINCHLEY773 High Road, North Finchley N12 8JYT: 020 8445 2222Email: [email protected]

HEAD OFFICE, LAND AND NEW HOMES197 Ballards Lane, Finchley N3 1LPT: 020 8343 4340Email: [email protected]: [email protected]

HENDON59 Brent Street, Hendon N8 8DTT: 020 8203 2012Email: [email protected]

KENTISH TOWN304 Kentish Town Road, Kentish Town NW5 2THT: 020 7267 3737Email: [email protected]

MILL HILL109 The Broadway, Mill Hill NW7 3TGT: 020 8906 0660Email: [email protected]

MUSWELL HILL300 Muswell Hill Broadway, Muswell Hill N10 2QRT: 020 8444 3388Email: [email protected]

WHETSTONE1286 High Road, Whetstone N20 9HHT: 020 8446 2111Email: [email protected]

COMMERCIAL & PROFESSIONAL66/68 High Road, East Finchley N2 9PNT: 020 8444 3445Email: [email protected]: [email protected]


The award-winning agency . . . where integrity counts.


Lett ing your property

BARNET • CROUCH END • EAST FINCHLEY • FINCHLEY CENTRAL • NORTH FINCHLEY • HENDON • KENTISH TOWN • MILL HILL • MUSWELL HILL • WHETSTONE

The award-winning agency . . . where integrity counts www.martyngerrard.co.uk

Documents

Lettings Valuation pack 2014