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Leveraging ICT for SMARTer Growth in Ghana Minister of Communications Dr. Edward Omane Boamah February 28, 2012
STATEMENT FROM THE PRESIDENT OF GHANA – STATE OF THE UNION ADDRESS FEB 21, 2013
Government will continue with the positive outlook and promote the rapid development of broadband infrastructure to reach all parts of the country to ensure that the improved connectivity provides better access to health care and health information, opportunities for education and training, transportation, protection of environment and management of natural resources and to support E-govt to create transparency in government
Fibre Status and Extension Project • Eastern Corridor
Fiber Optic project (780KM of Fibre from Ho to Bawku linking Yendi to Tamale)
• Managed Services
• Backup Datacenter
• Upgrade Network with LTE Solution
Overhead (OPGW)/ Underground 10/18/24 Core
Underground 48-Core
T’di /Elubo
connectivity
Int’nal Fibre Connectivity
linking Ghana to Togo, Benin & Burkina Faso
Eastern Corridor Fibre
Ghana’s Telecommunications Market • Highly competitive mobile
market with 6 players • 25 million subscribers;
100% penetration; • Mobile signal coverage
through most country • 4 submarine cables ;
reducing cost of bandwidth
• Internet users – 14% up from 10% in 2010
MTN 47%
Vodafone 21%
Airtel (Bharti Airtel) 13%
Tigo (Millicom)
12%
Glo Mobile (Globacom)
6%
Expresso (Sudatel)
1%
Mobile Market Share Mobile Coverage
Private sector capitalizing on enabling environment for IT/ITES • 3 large multinational
and over 40 small BPO/ ITES companies
• Nascent developer community
• Untapped potential for medical transcription
Government addressing remaining bottlenecks for IT industry development • Technology Park in
Tema; Prime location for BPO site in Accra
• Similar Tech Park opportunity in Cape Coast
• Collaboration with the World Bank
Govt continuing to improve IT Infrastructure to improve services • Pilot data center with
140TB capacity
• Network in 150 districts
• Ministries, hospitals and universities connected
Ghana GCNET Customs
From…. To….
8 Administrative Work , Error Prone Paper-based, Time Consuming ===High Costs, Duplicative Controls, Unnecessary Delays, Reactive Approach -- weeks to clear consignments
Networking all the parties to a common platform – streamlined clearance processes reducing clearance time to few days, increased revenue of about 50% in first 18 months.
Learning from earlier success in customs reform
• Streamlined processing with star network
• 50% increase in revenue
• Clearance time reduced to few days
Data Center Overview
9
Data Center in Operation To support eServices and eGovt Operations
Router Router
Security gateway Security gateway
Multi-layer switch Multi-layer switch
IDS/IPS IDS/IPS
Antivirus gateway
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
RunAttentionFault
RemoteSP Present
Standby PowerPower
hp rp74xx
Service Control Gateway
Maintenance zone Security Operation
Center
Storage
zone
Ministry Operation
zone
Control network
Storage network
Front-end
Service
Network
Back-end
Management
Network
Internet zone
Internal Common zone
Ministry A Private zone
Centralized Operation Platform
VPN access Remote access Storage Interface FCOE
Internet E-government
IP Backbone
Ministry B Private zone
The World Bank has been a Partner from earlier sector reform through eGhana
• Engagement with World Bank Tech Support; spanning from privatization of Ghana Telecom (now Vodafone), licensing of Second Network Operator (now Airtel), support on licensing of remaining operators, and capacity building/regulatory instruments to improve regulations.
• Recent eGhana Project: $56.26 million of IDA financing builds on these developments and focuses on for: (a) e-government applications; and (b) IT industry development
• Achievements under eGhana: • Automation of Revenue Agency (GRA ) and Registrar General’s completed
• Additional applications for immigration, justice, procurement and parliament being developed to improve governance and service delivery
• Major investment promotion leading to some BPO companies locating in Ghana and GASSCOM, a local industry association of ITES/BPO, formed
• 300 CIOs and 500 BPO agents trained
Next frontier for Ghana – Smarter use of ICT for transformational growth and development
Despite the impressive developments in the country's telecommunications/ICT sector, Ghana still ranks very low in ICT adoption (albeit one of the 3 top countries in Africa per ITU estimates - 117th out of 155 countries).
Interested to discuss the best strategies for:
i) encouraging citizen use of ICT, in particular to create business opportunities and generate jobs; and
ii) creating/scaling up applications and services which could transform delivery and reach of public services, especially in the health and education sectors.