LIBRARY AUTOMATION MARKETPLACE

Competitive landscape

February 3, 2015

Marshall BreedingIndependent Consultant, Author, Founder and Publisher, Library Technology Guideswww.librarytechnology.org/twitter.com/mbreeding

Innovative Interfaces Internal Meeting

Agenda

Summary of Competitive Landscape Specific comparisons of III with key

competitors

Sources

Library Journal Automation Marketplace Feature 2014 edition now under development

Perceptions Surveys 2014 edition to be published soon http://www.librarytechnology.org/perceptions/2014

Turnover Reports: http://www.librarytechnology.org/ils-turnover.pl?

Year=2014 http://www.librarytechnology.org/ils-turnover-

reverse.pl?Year=2014

Library Technology Guides

librarytechnology.org

General Industry Trends

Current environment

Smaller number of products in each sector

Competition among large international organizations

Different dynamics in each sector Academic: global discovery and electronic

resource management, enterprise integration

Public: Patron engagement and e-book lending

School: district-oriented services: library, textbook, student

Development ResourcesCompany Dev Sup Sales Admin Other Total

Ex Libris 170 231 54 44 13 512Follett Software Company 87 143 86 49 0 365Innovative Interfaces 83 158 43 24 3 311SirsiDynix 84 166 51 23 56 380ProQuest 80 50 46 4 57 237Axiell 57 66 34 35 34 226The Library Corporation 39 91 28 13 28 199

KohaByWater Solutions 3 12 3 3 1 13Catalyst IT 3         BibLibre 4 3       Koha Total (estimated) 15PTFS 5 16 8 8   155

EvergreenEquinox Software 6 5 2 3 5 21

Recent Product ContractsCompany Product 2009 2010 2011 201

2201

3201

4OCLC WorldShare 184 87 92Innovative Interfaces

Sierra   206 117 113 123

Ex Libris Alma 8 24 17 31 43SirsiDynix Symphony  - 126 122 104 128Innovative Interfaces

Millennium 45 39 32 30 1 0

Library Corporation

Library.Solution 30 43 48 13 17

Ex Libris Aleph 47 39 25 26 25 25VTLS Virtua 18 22 13 14 7 5Polaris Polaris ILS 33 23 53 30 30 15Biblionix Apollo 55 87 79 80 87 49ByWater Solutions

Koha 7 44 54 34 68 53

Equinox Software

Evergreen 18 15 21 37 12 23

Personnel ResourcesCompany Dev Sup Sales Admin Other Total

OCLC           1250Ex Libris 189 222 53 46 12 522SirsiDynix 86 168 52 22 41 369Follett Software Company

78 151 81   31 341

Innovative Interfaces, Inc.

89 161 53 31 7 341

Serials Solutions 131 51 51 3 20 256The Library Corporation

39 91 28 13 28 199

Polaris Library Systems

27 46 18 2   93

VTLS Inc. 29 37 9 7 4 86Book Systems, Inc. 15 22 16 4 2 59EOS International 13 12 17 4 3 50Auto-Graphics, Inc. 11 7 6 4 7 35

Personnel Growth / Loss

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

0

100

200

300

400

500

600

700

800

Ex Libris

SirsiDynix

Follett Software Company

Innovative Inter-faces, Inc.

Integrated Library System Trends

Resource Management Systems Integrated Library Systems Electronic Resource Management

Systems Library Services Platforms Digital Asset Management Systems Archival Management Systems

Resource Management Systems

Category Integrated Library System

Progressive integrated

library System

Library Services Platform

Resources managed

Physical Print, electronic Electronic, Physical

Technology platform

Server-based Server-based Multi-tenant SaaS

Knowledgebases None None e-holdings, bibliographic

Patron interfaces Browser-based Browser-based Browser-based

Staff interfaces Graphical Desktop (Java Swing, Windows, Mac OS)

Browser-based Browser-based

Procurement models

Purchase Purchase, license license

Hosting option Local install, ASP Local install, ASP SaaS Only

Interoperability Batch transfer, proprietary API

Batch transfer, RESTful APIs,

APIs (mostly RESTful)

Products SirsiDynix Symphony, Millennium, Polaris

Sierra, SirsiDynix Symphony/BLUEcloud, Polaris, Apollo

WorldShare Management Services, Alma, ProQuest Intota, Sierra, Kuali OLE

Development strategy

Brownfield Brownfield Greenfield (mixed)

Comprehensive Resource Management

Inefficient to rely on different software platforms for managing each type of library materials

ILS + ERM + OpenURL Resolver + Digital Asset management, etc. cumbersome model

Flexible platform capable of managing multiple type of library materials, multiple metadata formats, with appropriate workflows

Support for management of metadata in bulk Continuous lifecycle chain initiated before

publication

Library Services Platforms

Library Services Platform

Library-specific software. Designed to help libraries automate their internal operations, manage collections, fulfillment requests, and deliver services

Services Service oriented architecture Exposes Web services and other API’s Facilitates the services libraries offer to their users

Platform General infrastructure for library automation Consistent with the concept of Platform as a Service Library programmers address the APIs of the platform to

extend functionality, create connections with other systems, dynamically interact with data

Library Services Platforms – Functional

Manages electronic and print formats of materials

Replaces multiple incumbent products Extensive Metadata Management

MARC, Dublin Core, BIBFRAME, etc Multiple procurement workflows

Purchase, License, DDA Knowledgebases Built-in collection analytics

Library Services Platforms – Technical

Beyond Client/Server Computing Multi-tenant platforms Web-based interfaces Services-oriented architecture Exposes APIs for extensibility and

interoperability Interoperable

Development Timeline

http://librarytechnology.org/chron/libraryservicesplatforms.pl

Development Schedule

WorldShare Management Services

Alma Intota Sierra Services Platform

Kuali OLE

General Release in July 2011~200 now in productionFirst ARL member in production in June 2014

329 libraries have signed for Alma. Over 200 in production

Libraries in production by 2015

495 contracts completed, most in production

Version 1.0 released Dec 2013Version 2.0 underwaySummer 2014 implementations atUniversity of Chicago and Lehigh University

Library Services Platforms

Category WorldShare Management Services

Alma Intota Sierra Services Platform

Kuali OLE

Responsible Organization

OCLC. Ex Libris ProQuest Innovative Interfaces

Kuali Foundation

Key precepts Global network-level approach to management and discovery.

Consolidate workflows, unified management: print, electronic, digital; Hybrid data model

Knowledgebase driven. Pure multi-tenant SaaS

Service-oriented architectureTechnology uplift for Millennium ILS. More open source components, consolidated modules and workflows

Manage library resources in a format agnostic approach. Integration into the broader academic enterprise infrastructure

Software model

Proprietary Proprietary

Proprietary Proprietary Open Source

Library Service Platform Installations

Production installations as of December 2014

Product Installations

Sales

Alma 150 370

WorldShare Management Services

270 340

Kuali OLE 2 10

Intota 0 21

Sierra 495 560

Total 917 1316

Development / Deployment perspective

Beginning of a new cycle of transition Over the course of the next decade,

academic libraries will replace their current legacy products with new platforms

Not just a change of technology but a substantial change in the ways that libraries manage their resources and deliver their services

Con

solid

ate

d in

dex

Unified Presentation LayerSearch:

Digital Coll

ProQuest

EBSCO…

JSTOR

Other Resour

ces

New Library Management Model

`

API Layer

Library Services Platform

LearningManageme

nt

LearningManageme

nt

Enterprise ResourcePlanning

Enterprise ResourcePlanning

StockManageme

nt

StockManageme

nt

Self-Check /

Automated Return

Self-Check /

Automated Return

Authentication

Service

Authentication

Service

Smart Cad /

Payment systems

Smart Cad /

Payment systems

Discovery

Service

Discovery Product Trends

Discovery Service Installations

Product200

7 2008200

9201

0 2011 2012 Installed

EBSCO EDS 5,000

Primo 12 37 53 506 111 101 1900

AquaBrowser 55 339 64 69 74 58 750

Encore 72 72 109 56 72 365

LS2 PAC   46 77 58 88 73 305

Summon     50 164 214 158 704

Enterprise   16  75 100 102 328

Axiell Arena     61 57 33 76

Web-scale Index-based Discovery

Search:

Digital Collections

Web Site Content

Institutional

Repositories

…E-Journals

Reference Sources

Search Results

Pre-built harvesting and indexing

Conso

lidate

d In

dex

ILS Data

Aggregated Content packages

(2009- present)

Usage-generate

dData

Customer

Profile

Open Access

Bento Box Discovery Model

Search:

Digital Collections

Web Site Content

Institutional

Repositories

E-JournalsSearch Results

Pre-built harvesting and indexing

Conso

lidate

d In

dex

ILS Data

Aggregated Content packages

Open AccessVuFind /

Blacklight

Pairing Management and Discovery Discovery and Management solutions will

increasingly be implemented as matched sets Ex Libris: Primo / Alma ProQuest: Summon / Intota OCLC: WorldCat Discovery/ WorldShare Platform Except: Kuali OLE: No discovery component EBSCO Discovery Service: integrates with any ILS

Ecosystem of interrelated knowledge bases API’s enable mix and match, but may impact

efficiencies and synergies

Why integrate resource management and discovery?

Obviates the need to constantly synchronize local inventory metadata representations into derivative discovery environment

Transactional efficiency for real-time status and user-initiated requests and services

Strategic Knowledge base: resource management, linking, scoping of discovery

Conceptual and technical cohesion Possible cost savings relative to purchasing

separately Simplified support and business relationships

Company and Product Perspectives

Innovative Interfaces, Inc.

Innovative Interfaces

Continuity of history and product development

Sierra: New Library Services Platform + mature functionality

Polaris: Public Library ILS Virtua: Broad international presence Encore: Discovery interface

Encore Duet: EDS Integration for index-based discovery

Many other products and services

Sierra Libraries Worldwide

Sierra implementations by Type

Millennium implementations by Type

Sierra implementations by Size

Sierra selections by Year

Sierra migration Patterns

Polaris ILS

Acquired by Innovative in 2014 Major competitor for public libraries Focus:

Market: US Public Libraries Technology: MS Windows platform

Strong customer service performance

Virtua ILS

Complex and scalable ILS 2 major municipal libraries: Hong Kong,

Queens Borough

SirsiDynix

SirsiDynix

Growing in some markets, declining in others

Two legacy ILS products: Horizon and Symphony Both loosing customers Symphony winning new sites, mostly

outside the US

SirsiDynix Ownership

Owned by Vista Equity Partners 2007-2015

Acquired by ICV Equity Partners in Jan 2015

Growing in some markets, declining in others

Two legacy ILS products: Horizon and Symphony Both loosing customers Symphony winning new sites, mostly

outside the US

SirsiDynix Product Strategy

Layer new technologies on mature ILS products Web Services layer for Horizon and Symphony

BLUEcloud Suite Multi-tenant services layer Interface components eResource Central for e-book management

and Access Portfolio Web-based staff modules

SirsiDynix BLUEcloud Suite Evolutionary development toward the

creation of a Library Services Platform New BLUEcloud modules consistent with

Library Services Platform Symphony and Horizon belong to the ILS

category Overall deployment = Interim Hybrid

model BLUEcloud components expand Dependence on ILS component shrinks

LSP / ILS Hybrid Model

Library Services Platform

Integrated Library System(s)

SirsiDynix Implementations by Type

Ex Libris

Ex Libris

Positioned to be the largest company in the industry

Formidable competition for Academic Libraries

Global marketing strength Europe, Asia, North America Latin American distributor

Longstanding business strategy based on research and development 170 personnel in development out of 512

Ex Libris Product Strategy

Legacy ILS remain viable and profitable Aleph – Many national and large research

library installations Voyager – Many national and academic

research Customer base seeing some erosion to

competing systems Alma developed as replacement for

Aleph, Voyager and to attract new academic clients Academic libraries running non-specialized

ILS targets for Alma

Primo / Primo Central

Very specialized discovery tool for academic libraries

Local installation or hosted Libraries load and index local content

through customizable pipes Customized display and indexing policies

Primo Central Index

Hosted index of library content resources Articles, book chapters, e-book collections,

specialized research products SOLR-based discovery index of ~1 billion

content items Ex Libris established strong publisher

relations going back to OpenURL

Community Catalog / knowledgebases

Ex Libris has invested in the content resources needed to drive technology products Global Knowledgebase: Developed and

maintained by Ex Libris See: Knowledge Base and Link Resolver Studyhttp://www.kb.se/dokument/Knowledgebase_linkresolver_study.pdf

A core component of Alma Bibliographic database component: MARC

records available from LC, Harvard, national libraries, Alma implementers.

Alma

Developed specifically for Academic Libraries

Replaces all other strategic infrastructure systems ILS + Link Resolver + Digital Asset

Management + ERM Paired with Primo and Primo Central

Alma Development ChronologyJan 9, 2015 37 members of the Orbis Cascade Alliance complete implementation of Ex Libris

Alma and Primo.

Dec 19, 2014 Ex Libris reports 370 total institutions with signed contracts for Alma and 150 libraries in production.

Dec 18, 2014 Welsh Consortium chooses Ex Libris Alma and Primo for shared resource management environment.

Aug 3, 2014 LIBISnet Library Network in Belgium places Alma into production.

Apr 29, 2014 Ex Libris launches the Ex Libris Developer Network.

Jan 27, 2014 University of Minnesota places Ex Libris Alma into production.

Dec 31, 2013 Ex Libris reports 329 total contracts for Alma for Library Systems Report.

Dec 4, 2013 BIBSYS Consortium in Norway selects Ex Libris Alma.Oct 9, 2012 Orbis Cascade Alliance selects Ex Libris Alma and Primo.

Jul 2, 2012 Boston College becomes the first library to put Alma in production.

Jan 6, 2011 Ex Libris announces that its unified resource management system will be called Alma.

Dec 1, 2010 Ex Libris delivers the second partner release of Alma to development partners.

Jul 6, 2009 Ex Libris announces development initiative for Unified Resource Management -- later branded as Alma.

Alma – Implementations by Type

Alma – Implementations by Size

WHELF 

Wales Higher Education Libraries Forum

Institution Prior ILS Bib Records

Aberystwyth University Voyager 677,846Bangor & Glyndwr University Sierra 591,673

Cardiff University & Welsh National Health Service

Voyager 856,381

Cardiff Metropolitan University Alto 269,965

National Library of Wales Virtua 6,643,696

Royal Welsh College of Music and Drama

Voyager 53,544

Swansea University Voyager 738,399University of South Wales Symphon

y365,602

University of Wales Trinity St. David Horizon 637,326

Total   10,834,432

Orbis Cascade Alliance

Orbis Cascade Alliance

Campus Libraries 37

Aggregated Enrollment

258,000

Total Titles 9 million

Total Items 28 million

OCLC

OCLC

Non-profit corporation based in Dublin Ohio $203.5 million revenue 2011/12 fiscal year Owned and governed by membership:

Board of Trustees, Global and Regional Councils

Annual Reports available:

http://www.oclc.org/news/publications/annualreports/2012/2012.pdf

OCLC Product Strategy

Leverage WorldCat to power both discovery and management

Leverage values of broad-based resource sharing

Leverage concept of global library community

Move toward software and services as cataloging services become more commoditized

WorldShare Platform

Foundation of suite of management tools for libraries

WorldShare Management Services: displaces basic ILS

WorldShare License Manager: Displaces ERM WorldShare Metadata Management:

Initial offering involves e-book sets WorldShare Interlibrary Loan WorldCat Discovery Service

Replaces WorldCat Local and FirstSearch

Competing with OCLC?

OCLC emphasizes the global brand Emphasis on local library identify and

collections Feature local collections

OCLC provides standardized workflows Offer richer and customizable functionality

OCLC perceived as large and lacking flexibility

WorldShare development chronology

Dec 19, 2014

OCLC reports that 270 libraries are live on WorldShare Management Services and a total of 340 have signed contracts.

Jun 12, 2014

University of Delaware is first ARL and 200th library to go live with OCLC WorldShare Management Services.

Jan 21, 2014

LIBROS consortium of 16 academic libraries in New Mexico selects WorldShare Management Services.

Jan 9, 2014Private Academic Library Network of Indiana of 23 institutions selected OCLC WorldShare Management Services as its cloud-based library management system..

Dec 31, 2013

OCLC reports 177 total installations of Sierra for the Library Systems Report.

Jul 1, 2011 General release of WorldShare Management Services.

Nov 18, 2010

Craven-Pamlico-Carteret Regional Library System places WorldShare Management Services into Production.

Apr 22, 2009

OCLC announces new Web-scale Management Services (later branded as WorldShare Platform).

WorldShare Management Services by Type

WorldShare implementations by Size

ProQuest

ProQuest WorkFlow Solutions Former Serials Solutions business plus

related product groups Focus on Academic Libraries Summon: Web-scale Discovery Service Intota: Planned Library Services Platform

Intota

Version 1 Summon discovery Intota Analytics (statistics and tools for collection

development) 360 Link (enhanced and new platform) Intota ERM (enhanced 360 Resource Manager on new

platform) Available Jan 2015

Version 2 New capability for also managing print collection Patron request (dynamically populated from external

services) Available 2016

Open Source Products

Open source and Open Access Open source development of platform

services Open source infrastructure components Open APIs to expose platform services Knowledge base components

Open access Community maintained Adequately resourced

Open Source ILS environment Resonates with library values Partially funded through grant funding

IMLS Andrew W. Mellon Foundation State grants

Open Source Integrated Library Systems

Major thread in library systems development Koha Evergreen Kuali OLE

Competing against free?

Urge libraries to fully consider total cost of ownership over time

Development trajectory? Are projects under-resourced?

Perpetuate traditional ILS model and workflow?

Some projects have cost more and delivered less (KCLS?)

Open Systems

Achieving openness has risen as the key driver behind library technology strategies

Libraries need to do more with their data Ability to improve customer experience and

operational efficiencies Demand for Interoperability Open source – full access to internal

program of the application Open API’s – expose programmatic

interfaces to data and functionality

Evergreen

Evergreen

Popular system for state funded initiatives Georgia Pines Virginia Evergreen Indiana Evergreen Pennsylvania Integrated Library System:

PaILS SPARK Massachusetts: CW/MARS, Bibliomation,

Merimack British Columbia SITKA North Carolina Cardinal Vermont: Catamount project

Evergreen implementations by Type

Evergreen Libraries Worldwide

Koha

Koha

Traditional ILS developed in Open Source model

Perl / MySQL / Linux Problems with scaleability

Apache SOLR, Plack added recently New US contracts going mostly to small

to mid-sized public and academics

Koha Libraries Worldwide

Kuali OLE

Kuali OLE

Enterprise level library services platform Financial and in-kind contributions from

investing institutions Matched by the Andrew W. Mellon

Foundation Major academic libraries in the US

involved as original investing partners

Kuali OLE Timetable

In development since 2009 Some libraries may go live in 2013 GOKb project started in 2012 for e-

resource management

Kuali OLE in production

University of Chicago Lehigh University Both on Kuali OLE v.1.5 Print management only Electronic resource management via

GoKB planned for 2015

Kuali OLE Development Timeline

Sep 11, 2014

The Andrew W. Mellon Foundation awards $333,000 to NCSU for Phase II of Global Open KnowledgeBase

Aug 22, 2014

KualiCo formed as a Professional Open Source company.

Aug 20, 2014

University of Chicago Library placed the Kuali OLE software into production.

Aug 14, 2014

HTC Global Services, Inc has joined the Kuali OLE partnership as a Tier 1 investment partner.

Aug 4, 2014 Lehigh University places Kuali OLE into production.

Dec 5, 2013 Kuali OLE System Partners receive $882,000 grant from Andrew W. Mellon Foundation.

Jun 25, 2013

EBSCO Information Services joins Kuali Foundation as a commercial affiliate.

Dec 6, 2012 Kuali OLE project awarded $750,000 from Andrew W. Mellon Foundation.

Jul 9, 2012 Patty Mescher named OLE Project Manager.May 22, 201

2Kuali OLE announces Milestone Release 0.6.

Mar 15, 2012

The Andrew W. Mellon Foundation awards $499,000 to NCSU for the Global Open Knowledgebase (GOKb).

Jan 24, 2011 HTC Global Services as the development partner for the Kuali OLE.

Dec 10, 2009

Indiana University awarded $2.38 million grant from The Andrew W. Mellon Foundation to develop library software.

Jun 13, 2008

Mellon foundation provides $475,700 for Reconceptualizing Technology for Modern Library Workflows - OLE.