Lismore - Car Park Management Strategy For Health

Lismore - Car Park Management Strategy

For Health Infrastructure

Draft Options Paper

For the attention of: Geoff Ong

28 August 2015

PARKING & TRAFFIC -- CONSULTANTS --

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© 2015

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Document Control

Our Reference: P2-1332, Lismore - Car Park Management Strategy, Draft Options Paper

ISSUE DATE ISSUE DETAILS AUTHOR REVIEWED

1 7/7/2015 Draft RB MS/CL

2 29/7/2015 Updates MS CL

3 24/8/2015 Amendments per HI request RB MS

4 28/8/2015 Amendments per HI request RB MS

Contact

Richard Benfield & Mary Seymour 02-89200800

[email protected] and [email protected]

Lismore - Car Park Management Strategy, P2-1332 3

© Copyright – Parking and Traffic Consultants 28 August 2015

Contents

1 Background .................................................................................................................................................... 5

2 Objectives of the Parking Strategy ........................................................................................................... 7

3 Parking Surveys ............................................................................................................................................. 8

3.1 Data Collection Methodology ..........................................................................................................................................................8 3.1.1 Survey Frequency ................................................................................................................................................................................9 3.1.2 Data Analysis .........................................................................................................................................................................................9 3.2 Existing Situation .................................................................................................................................................................................9 3.2.1 Current Parking Supply ......................................................................................................................................................................9 3.2.2 Average Length of Stay (ALOS)..................................................................................................................................................... 10 3.2.3 Parking Duration (Length of Stay Distribution) ....................................................................................................................... 10 3.2.4 Parking Turnover .............................................................................................................................................................................. 11 3.2.5 Occupancy .......................................................................................................................................................................................... 12 3.3 Peak Demand ..................................................................................................................................................................................... 14 3.4 Occupancy throughout the day ................................................................................................................................................... 14

4 Hospital Visitors, Residents and Business Owners Questionnaires ................................................ 16

4.1 Hospital Visitors Questionnaire .................................................................................................................................................... 16 4.2 Residents questionnaire ................................................................................................................................................................. 18 4.3 Business questionnaire ................................................................................................................................................................... 20

5 Options Available to Manage Parking ................................................................................................... 24

5.1 Overview ............................................................................................................................................................................................. 24 5.2 Options ................................................................................................................................................................................................ 26 5.3 Potential Costs ................................................................................................................................................................................... 37

6 Limits of this report .................................................................................................................................... 40

Figure 1- Lismore Health Precinct ...................................................................................................................................................................... 6 Figure 2 Examples haphazard parking .............................................................................................................................................................. 8 Figure 3 Examples of illegal parking .................................................................................................................................................................. 8 Figure 4- Length of stay – On-Street unrestricted parking - Weekdays .................................................................................................11 Figure 5- Length of stay – Off-Street parking – Unrestricted Weekdays ...............................................................................................11 Figure 6- Length of stay – On-Street parking – Restricted Weekdays ....................................................................................................11 Figure 7- Average occupancy – Weekday ......................................................................................................................................................13 Figure 8 - Management of parkers ...................................................................................................................................................................26

Table 1- Supply of parking spaces surveyed .................................................................................................................................................10 Table 2- Average length of stay by hour for public spaces .......................................................................................................................10 Table 3- Parking Turnover for all public spaces ............................................................................................................................................11 Table 4- Peak Occupancy of all public parking spaces ...............................................................................................................................12 Table 5 - Peak Occupancy Comparison 2013 vs. 2015 ................................................................................................................................12 Table 6 - Peak occupancy by street ..................................................................................................................................................................13 Table 7 - Peak demand, supply and availability............................................................................................................................................14 Table 8 – Length of stay for on-street vehicles present at peak demand .............................................................................................14 Table 9 - Occupancy throughout the day ......................................................................................................................................................15 Table 10 Hospital off street parking supply ...................................................................................................................................................24 Table 11 Demand vs Supply ...............................................................................................................................................................................25 Table 12 Peak Demand ........................................................................................................................................................................................25



Table 13 - Option 1 ................................................................................................................................................................................................27 Table 14 - Option 2 ................................................................................................................................................................................................27 Table 15- Option 3.................................................................................................................................................................................................30 Table 16 - Parking supply under Option 3B ...................................................................................................................................................32 Table 17- Option 4.................................................................................................................................................................................................35 Table 18 - Option 5 ................................................................................................................................................................................................36

Attachment A – Parking Survey data for Lismore Health Precinct Attachment B – Resident Questionnaire Responses Attachment C – Business Questionnaire Responses Attachment D – Visitor Questionnaire Responses Attachment E – Maps illustrating Parking Options



1 Background

Lismore Base Hospital (LBH) is a regional referral, level 5 base Hospital within the Northern New South Wales Health District. The Hospital undertakes over 8,100 surgical procedures annually.1

Health Infrastructure (HI) has confirmed their intention, as part of the hospital redevelopment program Stage 3B, to construct a multi-storey off-street ‘paid car park station’ in recognition of the current and potential pressures upon the existing car parking supply within the precinct. To ensure the effective utilisation and viability of this proposed off-street supply and to ensure the effective management of both existing on-street and off-street supply it was proposed in the redevelopment’s Environmental Impact Statement to develop a car parking management strategy for the LBH precinct prior to opening the multi storey car park.

Parking & Traffic Consultants (PTC) were engaged by HI to assist in developing the strategy and proposed the following four step process:

Stage 1 – Site visit and stakeholder meeting;

Stage 2 – Parking surveys of the area and questionnaires with local residents and business owners and visitors to the LBH;

Stage 3 – Preparation of an options paper for management of the on-street parking spaces within the study area; and

Stage 4 – Delivery of a Parking Management Strategy based on the options paper and consultation with the relevant stakeholders.

This report addresses stages 3 of the process and is based on our observations and analysis of the data collected during stages1- 2.

For the purposes of this report the study precinct is the zone identified by Lismore City Council (Council) as the “Lismore Health Precinct” (LHP) as shown in Figure 1 below, which corresponds to Figure 4, page 23 of the Environmental Impact Statement dated January 2015. At the request of Council, the parking surveys included both sides of the streets bordering the LHP.

1 Source: NSW Health Website http://nnswlhd.health.nsw.gov.au/about/hospitals/lismore-base-hospital/ sourced 26.02.2015

http://nnswlhd.health.nsw.gov.au/about/hospitals/lismore-base-hospital/



Figure 1- Lismore Health Precinct



2 Objectives of the Parking Strategy

As per the briefing document, Council identified the key objectives that should be considered in the development of a car parking management strategy:

Provide a parking scheme to manage demands for parking that would otherwise be placed on the road system;

Provide an appropriate mix of on-street parking spaces in residential streets and in streets close to the health centre;

Provide equitable on-street parking space for road users;

Improve amenity for particular residents who do not have sufficient off-street parking facilities or unrestricted on-street parking facilities available;

Ensure effective utilisation of contemporary enforcement tools (LPR);

Support local transport objectives and strategies that have been framed with commuters in mind; and

Ensure engagement/education of residents, commuters and the like.

As such, they have been taken into consideration in preparing this report.



3 Parking Surveys

In order to assess the current demand for parking in the LHP we conducted occupancy and average length of stay (ALOS) surveys as follows.

3.1 Data Collection Methodology

Due to the lack of uniform parking observed during our site visit on 29th April 2015, we decided to conduct our on-street parking surveys using a Licence Plate Recognition camera, primarily due to the camera’s ability to record a GPS location for each vehicle and therefore facilitate our ALOS calculations. A camera was attached to a car which was driven through the LHP recording the licence plate and GPS coordinates of each car parked on street. The route commenced at the start of each hour and the route followed through the LHP was constant to ensure consistency of results. We noted numerous cars were parked haphazardly in streets where there was no formalised kerb and guttering e.g. Laurel Avenue and the verge in the middle of Dalzell Street.

Figure 2 Examples haphazard parking

We also noted instances where cars were parked illegally on nature strips and in gateways.

Figure 3 Examples of illegal parking



Off-street parking surveys were undertaken by survey staff on foot. The following methodology was followed:

The off street parking was divided in to two (2) zones, which were used compile the associated data;

A specific walking route was followed closely to ensure that within each zone the survey area was visited at hourly intervals;

The surveyor used a spreadsheet to record the last three digits of vehicle registrations;

The spreadsheet was individually configured to include the number of spaces in each survey zone, determined during our site visit;

Off-street car parks included in the survey, as agreed with North Coast Area Health Service (NCAHS), were the General Public Car Park off Hunter Street and the Laurel Avenue (Mental Health Entrance) Car Park; and

Motorcycles occupying a full car space were recorded as an occupied public car space.

3.1.1 Survey Frequency

Surveys were undertaken on Thursday 18th June 2015 and Saturday 20th June 2015 at hourly intervals between 6am and 9pm (the last round started at 8pm). There was a delay between our initial site visit (29th April 2015) and the dates of conducting the surveys due to roadworks being undertaken by Council in Dibbs Street, Diadem Street and Hunter Street (between McKenzie and Uralba Streets) which we deemed would impact our data collection. We note, at the time of completing our surveys the roadworks in Hunter Street were still in progress. As such, we estimate 37 on-street parking spaces (4% of total supply) were unavailable for parking; the impact being some vehicles may have parked further from the Hospital than would normally be the case. We considered the impact on our analysis immaterial.

3.1.2 Data Analysis

To determine ALOS it was assumed that if a vehicle was present for two consecutive counts the Length of Stay (LOS) was 2 hours, 3 consecutive counts 3 hours etc. Hourly surveys captured a realistic picture of the average length of stay across the period, although some motorists staying for shorter periods of time, e.g. less than 1 hour may not be recorded in the count cycle, depending upon when they arrived and departed their location.

The majority of streets currently allow for unrestricted parking however Uralba Street contains both unrestricted and time restricted parking. As such, data analysis for the LHP has been provided both by street and time restriction.

The supply used to calculate turnover and occupancy of unrestricted spaces is the minimum supply, excluding those spaces which are only available for part of the day.

3.2 Existing Situation

3.2.1 Current Parking Supply

The following table presents the supply of all on-street and off-street spaces available for parking in the LHP. Data was collected for all on-street spaces (streets detailed in Attachment 1) and off-street spaces in the Hospital General Public Car Park off Hunter Street (108) and the Laurel Avenue (Mental Health Entrance) Car Park (26). Of the off street spaces surveyed (134) 36 were unavailable for general public use. For the purposes of our analysis we have used the following supply, being spaces available for general public parking only.



Table 1- Supply of parking spaces surveyed

Estimated parking spaces Number of Spaces Formalised (Est) Informal (Est)

On-Street time restricted spaces2

68 68

On-Street unrestricted spaces 845 500 345

Off-Street unrestricted spaces available for public use

98 98

Total Public Spaces 1,011 666 345

Off- street unrestricted spaces not available for public use

36 36

Off-street restricted spaces not surveyed

1703 170

Total Supply 1,217 872 345

Informal spaces are those which are not specifically identified as parking spaces (grass verges, streets with no kerb and guttering etc.).

Off street parking available in other Hospital car parks for staff, VMOs, fleet vehicles, maintenance etc. were excluded from our surveys as agreed with NCAHS.

3.2.2 Average Length of Stay (ALOS)

ALOS refers to average period of time a car is parked in a space. The longer a car is parked in a space, the fewer times each space can turnover (i.e. become available for new parkers) and therefore the lower the parking supply. The following table compares ALOS between on-street parking and off-street parking, with and without restrictions.

Table 2- Average length of stay by hour for public spaces

Average Length of Stay (hours) Weekday Saturday

On-Street restricted spaces 2.89 2.00

On-Street unrestricted spaces 4.13 3.41

Off-Street unrestricted spaces 6.49 5.92

The above table shows that the on-street restricted areas have the shortest length of stay both on a weekday and on Saturday. The off-street unrestricted bays have the longest length of stay as would be expected, suggesting staff are occupying these spaces.

3.2.3 Parking Duration (Length of Stay Distribution)

The following graphs show the total number of cars by parking duration for on-street and off-street parking for a weekday, as the maximum demand occurs on a weekday.

2 During the week restricted 8.30am – 6.00pm, weekend 8.30am – 12.30pm

3 Appendix A PTC Report 23/9/2013 Total LBH parking 304 – spaces surveyed 134 = 170



Figure 4- Length of stay – On-Street unrestricted parking - Weekdays

Figure 5- Length of stay – Off-Street parking – Unrestricted Weekdays

Figure 6- Length of stay – On-Street parking – Restricted Weekdays

From the above graphs it can be seen that on-street parking has a skew towards short term parkers, primarily visitors and outpatients, while the majority of off-street parking spaces is being occupied by long term parkers (namely hospital staff). This is consistent with our ALOS analysis. Some overstays in the restricted spaces related to parkers with disability permits, and therefore permitted to park for longer and vehicles arriving before the time restrictions were effective.

3.2.4 Parking Turnover

Parking turnover refers to the average number of times a car space is occupied over a day. For example if a 10 space car park was used by 25 cars over a day, the turnover is 25/10 = 2.5. The following table summarises the overall turnover for each of the survey dates:

Table 3- Parking Turnover for all public spaces

Parking Turnover Weekday Saturday

On-Street restricted spaces 3.53 1.09

4S2

150

0-1 HR 1-2 HRS

0-1 HR 1-2 HRS

113

42

0-1 HR 1-2 HRS

PARKING & TRAFFIC --- CONSULTANTS ---

Lismore Hospital On-street Unrestricted Parking Length of Stay Distributions - Thursday

10

2-3 HRS 3-4 HRS 4-5 HR5 5-6 HRS 6-7 HRS 7-8 HRS 8-9 HR5 9-10 HR5 10-11 HR5 11-12 HRS 12-13 HRS 13-14 HRS 14-15 HR5

Lismore Hospital Off-street Unrestricted Parking Length of Stay Distributions - Thursday

54

2-3 HRS 3-4 HRS 4-5 HR5 5-6 HRS 6-7 HRS 7-8 HRS 8-9 HRS 9-lOHRS 10-11 HRS 11-12 HRS 12-13 HRS 13-14 HRS 14-15 HRS

Lismore Hospital On-street 2 Hrs Parking Length of Stay Distributions - Thursday

2-3 HR5 3-4 HRS 4-5 HRS 5-6 HRS 6-7 HRS 7-8 HRS 8-9 HRS 9-10 HRS 10-11 HRS 11-12 HRS 12-13 HRS 13-14 HRS 14-15 HRS



Parking Turnover Weekday Saturday

On-Street unrestricted spaces 1.53 0.884

Off-Street unrestricted spaces 1.83 1.4

The above table indicates that there is a higher turnover of cars on weekdays compared to Saturdays with all categories of parking turnover higher on weekdays.

3.2.5 Occupancy

Occupancy refers to the percentage of spaces that are occupied within a section of street or parking area at a given moment in time. The lower the occupancy the more vacant spaces are present to cater for parking demand.

The peak occupancy for a weekday and a Saturday are shown in Table 4 below.

Table 4- Peak Occupancy of all public parking spaces

Peak Occupancy Weekday Saturday

Peak Occupancy On-Street restricted spaces 100% 57%

Peak Occupancy On-Street unrestricted spaces 62% 26%

Peak Occupancy Off-Street unrestricted spaces 100% 80%

The peak occupancy for unrestricted on street spaces is lower than expected, primarily because occupancy in the streets furthest from the hospital was low.

In 2013 occupancy surveys were completed by Taylor Thomson Whiting (TTW)5 and PTC. The on street survey area was limited to approximately 600 spaces in the vicinity of the Hospital. A comparison of the survey results is detailed in Table 5 below.

Table 5 - Peak Occupancy Comparison 2013 vs. 2015

Peak Occupancy 2015 Occupancy Survey

TTW 2013 Occupancy Survey

PTC 2013 Occupancy Survey

Off Street 100% 97% 90%

On Street (reduced survey area to align with TTW Report of approx. 600 spaces)

75% 90% 77%

Whilst the results show a lower peak occupancy for on street parking between the current surveys and TTW’s surveys, they are in line with the previous surveys conducted by PTC. In all surveys peak occupancy for off street parking is at practical capacity.

4 Total number of cars for the day less than parking supply.

5 Per Lismore Base Hospital Schematic Design Traffic and Parking Report



The following graphs highlight weighted average occupancy across each day for both on-street and off-street parking. The LHP experiences peak occupancy on a weekday of 65% at 1pm with both off-street and on-street restricted spaces being fully occupied.

Figure 7- Average occupancy – Weekday

The graph above indicates that the off-street car park (98 spaces) reaches capacity between 7and 8 am and remains fully occupied until after 3pm when the morning shift begin to leave the car park. The on-street restricted parking on Uralba Street has a dual peak occupancy where it reaches capacity at 9am and then again at 1pm in the afternoon.

On-street unrestricted parking reaches peak occupancy of 62% at 11am. However closer examination of the survey tables show that parking demand varies dramatically from street to street. There are some areas that experience very low occupancy (Hewett Street, Gardner Avenue McKenzie Street), which will significantly lower the average, while streets closest to the Hospital such as Uralba Street, Gaggin Lane and Weaver St all reached 100% occupancy during the day.

Table 6 - Peak occupancy by street

Peak Occ.

STREET INTERSECTION

Diadem St From Mckenzie St to Orion St 68.18%

Orion St From Diadem St to Hunter St 75.38%

Gaggin Ln From Diadem St to Hunter St 100.00%

Laurel Ave From Diadem St to Hunter St 84.09%

McKenzie St From Diadem St to Cresent St 35.11%

Dibbs St From Uralba St to McKenzie St 66.67%

Dalziell St From Dibbs St to McKenzie St 57.41%

Gardner Ave From Dibbs St to the corner 29.73%

Hewett St From Gardner Ave to Dibbs St 23.08%

Bent St From Orion St to Uralba St 52.94%

Uralba St (Unrestricted)From Hunter St to Diadem St 100.00%

Fermoy Ave From Bent St to Weaver St 52.27%

Weaver St From Fermoy Ave to Orion St 100.00%

Hunter St From Orion St to Uralba St 83.33%

Average 62.13%

THURSDAY OCCUPANCY SUMMARY -

UNRESTRICTED

PARKING & TRAFFIC --- CONSULTANTS ---

Lismore Hospital Parking Occupancy (%) Unrestricted and Restricted- Thursday

100%

90%

80%

70%

60%

SO%

40%

30%

20%

1()%

0% 6:00 7:00 8:00 9:00 10:00 11:00 12:00 13:00 14:00 lS:00 16:00 17:00 18:00 19:00 20:00

~ On-Street unrestricted ~ On-Street restricted -&-Off~Street unrestricted



3.3 Peak Demand

Peak demand for all public parking was recorded at 1pm on Thursday 18th June 2015 as per the following table.

Table 7 - Peak demand, supply and availability

Peak Demand Supply Availability

On-Street restricted spaces 68 68 0

On-Street unrestricted spaces 519 845 326

Off-Street unrestricted spaces 98 98 0

Total 685 1,011 326

At peak demand there were 587 cars parked on-street in the LHP, 68 in restricted spaces and 519 in unrestricted spaces. Table 8 below shows how long each car, that was present at the time of peak demand, stayed in the area that day.

Table 8 – Length of stay for on-street vehicles present at peak demand

Number of cars Restricted Unrestricted

Less than 2 hours 67 11 56

2 – 5 hours 104 10 94

Greater than 5 hours 416 47 369

Total 587 68 519

These figures indicate that at least 171 (calculated by the sum of all cars with a length of stay less than 5 hours, 104+67) vehicles present during the peak demand period relate to short stay parkers, being outpatients and visitors to LBH and the surrounding businesses and/or residences, although they are not necessarily parked in the time restricted spaces. The remaining 416 vehicles would be made up of staff at LBH and other businesses in the area and residents cars (or their visitors) that park on street during weekdays. We observed, however the majority of residences in the area appear to have off street parking.

3.4 Occupancy throughout the day

The following table illustrates the location of each car throughout the day of the weekday survey. The data was captured via LPR technology with each red dot representing one parked vehicle. The location of the dot represents the location of the camera when the licence plate was read, which is within a few metres of the parked vehicle. The table visualises the build-up of parking during the day to the 1pm peak and the most favoured on street parking locations.6

6 Part of Hunter Street, between Uralba and Mackenzie Street, was closed for construction during the survey period



Table 9 - Occupancy throughout the day

6am 10am 1pm

3pm 5pm 7pm

On street parking is most prevalent in the streets closest to the Hospital and/or to the north west and south. The topography to the north east is generally steeper and the residential streets narrower making that area less attractive to parkers. Similarly McKenzie Street to the south was less popular.



4 Hospital Visitors, Residents and Business Owners

Questionnaires

In order to understand the demand drivers in the LHP we prepared questionnaires, using Survey Gizmo, an online survey tool, for hospital visitors, residents and businesses operating within the area.

The Hospital visitor intercept surveys were performed by two staff members of PTC, one outside the main entrance to the Hospital and one on the other side of the pedestrian crossing, opposite the main entrance on Uralba Street.

Intercept surveys were conducted on Thursday 18th June 2015 and Saturday 20th June 2015 between 9am and 5pm.

A letter box drop was conducted for all residents and businesses in the area with a link to a web browser to complete the questionnaire online. Hard copies of the questionnaire were also left at the Hospital reception for those wishing to complete the survey manually.

4.1 Hospital Visitors Questionnaire

In total there were 325 responses to the intercept surveys, 20 of which were LBH staff members, whose responses are not included in the results, and the key outcomes are presented below.

65% of visitors to the Hospital came as visitors to inpatients.

Ql What is the purpose of your visit today?

Visitor to Inpatient 65%

Other 1%

Inpatient 17%



Travelling to the Hospital by car was by far the predominant mode of transport (90% including being dropped off)

Public Transport, Taxi and Walking made up the majority of the other modes of transport (3% each)

Of the 90% that drove or were dropped off, 64% had 2 or more people in the car.

82% of people arriving by car parked in the surrounding streets

9% of people where dropped off and did not park, while

9% of visitors to the Hospital parked in Lismore Square Car Park, a shopping centre car park outside the LHP.

Only 1% of respondents parked in the Hospital car park as it is at practical capacity by 8.00am.

Q2 What was your principal mode of transport today?

Taxi 3% Wa lk 3%

Pu blic Transport 3%

Other 1% Motorbike/ Bicyc le 0%

Car 90%

Q4 Where did you park today? Dropped off and did not

park 9% Lismore Square

Car Park 9%

On ca mpus Hospita l car

park 1%



53% of visitors to the Hospital intend to stay for less than 2 hours

47% of visitors to the Hospital intend to stay for longer than 2 hours

Just over half (53%) of the visitors to the hospital travelled less than 20kms. This is comprised of local Lismore residents and those staying in town to visit relatives and friends at the Hospital.

Despite just over half of the visitors to the hospital travelling less than 20km to the site the major reason for not taking public transport was inconvenience.

The detailed questionnaire responses are attached as Attachment 2.

4.2 Residents questionnaire

A letter box drop was conducted for all residents in the area with a link that the respondent could enter into a web browser to complete the questionnaire. Hard copies of the questionnaire were left at the Hospital reception for those wishing to complete manually.

19 responses were received from residents, evenly distributed in age from 25-60+ years of age and the key outcomes are presented below.

Q8 How long do you expect your visit to be today?

More than 3 hours

33%

Less than 30

30-60 mins 17%

25%

Q9 How far did you travel to get to the Hospital today?

Over 20k 47%

Less than 1km 6% 1- 2km

15%

9%

5-10km 19%



79% of Households that responded have 2 cars or less

21% of Households that responded have 3 cars or more

57% of Households that responded have 1or less off-street car space. Our observations at the time of the site visit and surveys suggest this result is skewed as the majority of residences appeared to have 2 or more off street parking spaces. This may indicate the respondents are not a representative sample of residents in the LHP.

84% of respondents stated that they had at least one car parked on the street throughout the day; despite the 37% of the respondents advising on street parking is never available.

5. How many cars are owned by members of your household?

3 5%

More than 3

42%

1 37%

6. How many off street parking spaces do you have?

3 16%

2 16%

31%

8. Generally, is on street parking available in your street?

Never Ava ilable 37%

Always ava ilable 5%

Usua lly avai lable

16%



Despite 84% of respondents dissatisfied with current parking restrictions in the LHP, 79% believe increasing the number of time spaces would create some or catastrophic issues. Concerns were predominantly about visitor and residents being unable to park in their own street

68% of respondents wanted 2 hour or less time restricted parking in their street.

“Other” represents no time restrictions, with parking being available only for resident and visitor parking.

74% of respondents answered that they would not support paid parking in their street.

There were approximately 450 letters delivered to residents in the area and we received 19 responses. Given the disappointing sample size it is difficult to draw meaningful conclusions from the outcomes. We note however, we have experienced similar poor response rates to other community engagement projects in the past. The lack of response could indicate only a vocal minority are being impacted by the Hospital parking.

4.3 Business questionnaire

A letter box drop was conducted for all businesses in the area with a link that the respondent could enter into a web browser to complete the questionnaire. Hard copies of the questionnaire were left at the Hospital reception for those wishing to complete manually.

We delivered letters to approximately 20 businesses in the area and 8 responses were received for the Business questionnaire. The key outcomes are presented below.

10. In your opinion what would be the impact, on you, of increasing the number of timed parking spaces for on-street parking in your

street?

Catastroph ic 42%

Wou ld have litt le or no impact

21%

May Create some issues 37%

12. What period of time restriction do you suggest in your street?

37%

1 hour 5%



There was an average of 21 clients per weekday to each business

The maximum number of clients per weekday was 40

Whilst all businesses provided parking for staff and clients (1-19 spaces) the majority had insufficient parking to satisfy demand.

In the Business owners opinion clients parked both on-street and on premises

The majority of clients spend 30 mins – 1 hour at the business premises on weekdays.

62% of Business owners stated that parking near their premises was relatively or very important for their staff

The majority of staff are parking on premises however of those that don’t 63% find it difficult to find a parking space or feel there is not enough all day parking nearby.

Qll What proportion of your clients drive to your premises?

More than 90% 62%

Less t han 10%

Between 50% and 90%

25%

Q13 In your opinion, how important is parking near your premises for staff retention?

Not important 38%

25%

37%



The majority of business owners felt parking near their premises was important for their clients and 100% said clients found it difficult to find a parking space near their premises. However our surveys show there is currently capacity on street.

Comments from Business owners include:

“I think there should be more parking spaces for

my clients”

“A great number of our clients are elderly and find it very difficult to walk from where they have to park to our

premises”

Current restrictions are

not policed.

Require formalised parking – wasted space from cars parking inefficiently

Q14 In your opinion, how important is parking near your premises for your clients?

Re lative ly important

13%

Very important 74%

Q17 Are you satisfied with the current parking restrictions in the study area?



Half of the Business owners stated that increasing the number of on-street timed spaces would have a positive impact

38% of the Business owners stated that increasing the number of on-street timed spaces would have a negative impact

62% of the Business owners stated that their preferred time restriction would be 2 hours in their street.

“Other” includes even number of responses for 3 hours, 4 hours and unrestricted.

Q18 In your opinion what would be the impact of increasing the number of timed parking spaces for on street parking in the study area?

Catastrophic

(customers would

go somewhere

else)

13%

Wou ld have some

negative impact

25%

or no impact

13%

Wou ld have some

positive impact by freeing up parking

spaces

49%

19. If timed parking were introduced in the study area, What period of time restriction would you suggest?

Other {p lease specify)

38% 2 hours

everywhere

62%



5 Options Available to Manage Parking

5.1 Overview

The new car park being built at the Hospital (in two stages Stage 1 and 2) as part of the Hospital redevelopment Stage 3B, is required to satisfy the current lack of parking supply on the Hospital site. As can be seen from our analysis in 3.2.5 the off street hospital parking is fully occupied by 8.00am, predominantly by staff. Staff and visitor parking is therefore overflowing into the surrounding streets closest to the Hospital creating angst amongst local residents, businesses and visitors to the area. The level of angst was difficult to determine considering the resident and business questionnaire response rate.

According to the Environmental Impact Statement, January 2015, the new car park will accommodate approximately 562 car spaces at completion of stage 2. Stage 1 is currently under construction while stage 2 will be completed as and when Health Infrastructure determines that demand warrants construction7.

It is important to HI that the new car park is fully utilised for the following reasons:

To gain payback on their investment

Improve amenity for residents, businesses and their visitors with insufficient parking facilities

Improve amenity for Hospital staff and visitors

We have been advised that at the completion of stage 1 the new car park will increase public off street supply at the Hospital by approximately 280 spaces and that the existing 98 bay public car park will most likely be closed off for afternoon shift. The resulting impact on off street supply is summarised in the table below.

Table 10 Hospital off street parking supply

Estimated parking spaces # Future

Hospital Use Public

Current spaces Staff, VMOs maintenance

170 170

Off-Street unrestricted spaces available for public use

98 98

Off- street unrestricted spaces not available for public use

36 36

Current Off-street supply 304 206 98

Car Park Stage 1 280 1968 84

Reallocation 0 98 -98

Future Off-street Supply 584 500 84

In PTC’s Car Park Demand Study report issued in October 2013, we quantified peak demand for parking at the Hospital as follows:

7 Per Environmental Impact Statement Stage 3B Redevelopment of Lismore Base Hospital and the Staged Construction of a New Hospital

Carpark January 2015 8 As advised by Project Manager



Table 11 Demand vs Supply

Weekday peak demand

Current9 Current Off

street Supply (Under)/Over

Additional Off street supply

(Under)/Over

Staff 688

LHD Controlled 56

Other 19

Total Hospital 763 304 196

Public 204 84

Total Hospital & Public

967 304 (663) 280 (383)

Current On street Supply

931 931

Net Position 268 548

Assuming the current supply of off street parking is fully utilised, the Hospital undersupply is approximately 663 spaces. This aligns with the peak demand data obtained from our surveys (587 parkers) as follows:

Table 12 Peak Demand

On street Weekday peak demand

Per Surveys10 Additional Supply

Car Park Stage 1

Parkers still requiring on street parking

Total 587 280 307

This analysis shows irrespective of opening the new car park approximately 383(refer Table 11) - 307(refer Table 12) parkers (approximately 37.5% of the current on street supply) will still require a park on street, assuming the hospital off street car parks are fully occupied.

As per Table 8, Section 3.3 we estimate at 1pm, the time of peak demand, there are approximately 416 vehicles parking on the street in the LHP that stayed longer than 5 hours during the day. It is not known whether these are hospital staff, visitors to the hospital or local residents however based on our observations we assume the majority are either Hospital staff or visitors. Given the additional 280 off street car spaces in the new car park, approximately 67% of these long stay parkers could potentially park off street.

HI has indicated it plans to introduce paid parking at all Hospital car parks in order to gain pay back on their investment. The parking fees for staff and casuals are unknown at this point however the indications are that casual parking fees will be in line with the current on street paid parking in Uralba Street ($1 per hour, time restricted 2 hours).

Therefore it will be expected that with the introduction of paid parking, both staff and visitors may seek alternative options to parking on the hospital site. A parking management plan for the area will need to encourage long stay parkers, predominantly Hospital staff to use the new car park which will free up on-street spaces closest to the hospital for other users of the area including visitors and residents.

The goal of the parking management plan is to have short term (2P) and mobility parkers either on site or in the streets closest to LBH, medium term parkers (2-4P) on site or a bit further away, and staff either in the on-site designated staff parking or outside the short and medium term time restricted areas as illustrated in Figure 8.

9 Refer Page 4 Lismore Base Hospital Car Park Demand Study October 2013

10 Refer Table 8 – Length of stay for on-street vehicles present at peak demand



Figure 8 - Management of parkers

5.2 Options

A number of options and sub options have been developed in order to assist stakeholders to identify a preferred car park management solution. PTC acknowledges that a balanced assessment of hospital operational and resident objectives will need to be considered in the assessment of the presented options and the proposed solution may be a combination of one or more of the presented options.

The options proposed to manage parking demand are as follows:

Do Nothing

Introduce additional on street time restrictions to encourage longer stay parkers to utilise the hospital car park

Extend on street paid parking

Reduce on street parking supply and/or

A combination of the above

We note both the introduction of additional time restrictions and the extension of paid parking cannot be considered in isolation. To be effective appropriate enforcement procedures need to be adopted and a resident parking scheme considered.

Staff, on site parkers

Short term parkers

Medium term parkers

Remaining staff and long term parkers



Table 13 - Option 1

Option 1– Do Nothing

Whilst we do not believe “Do Nothing” is a realistic option it is necessary to ensure it is considered, particularly due to the low response rate to the Resident Questionnaires. The current situation should be used to benchmark the effectiveness of any future strategy.

Pros Cons

No cost to Council and HI

Only require 67% (280/416) of long stay parkers at the time of peak demand to park on site to fill the car park (stage 1) – take up will depend on the staff pricing policy and the propensity for staff to pay for parking.

Long stay parkers may continue to park on street.

New car park underutilised

Community backlash

Refer to Attachment E for a map of the existing parking restrictions.

Table 14 - Option 2

Option 2 – Introduce additional on street time restrictions

Objective – Encourage long stay parkers (> 4 hours) to park in the new Hospital car park or risk infringement.

Option 2A

Extend 2P time restrictions (8.30am – 6pm Mon – Fri, 8.30am -12.30pm Sat) in the streets in the immediate area surrounding LBH from 68 spaces to 251 spaces. These streets could include those listed in the table below.

Introduce 4P time restrictions (8.30am – 6pm Mon – Fri and 8.30am – 12.30pm Sat) for 441 spaces in streets per table below.

Maintain unrestricted parking at the outskirts of the LHP for 221 spaces in streets such as McKenzie St, Bent St and Diadem St to accommodate long stay parkers unable to park in the Hospital car parks

ON STREET CAPACITY

Option 2A

STREET INTERSECTION CAPACITY 2 hour 4 hour UR

Diadem St From McKenzie St to Orion St 110 110

Orion St From Diadem St to Hunter St 65 65

Gaggin Ln From Diadem St to Hunter St 12 12

Laurel Ave From Diadem St to Hunter St 88 88

McKenzie St From Diadem St to Crescent St 94 94

Dibbs St From Uralba St to McKenzie St 54 54

Dalziell St From Dibbs St to McKenzie St 108 108

Gardner Ave From Dibbs St to the corner 37 37




Hewett St From Gardner Ave to Dibbs St 13 13

Bent St From Orion St to the corner 17 17

Uralba St (Unrestricted) From Hunter St to Diadem St 49 49

Fermoy Ave From Bent St to Weaver St 44 44

Weaver St From Fermoy Ave to Orion St 16 16

Hunter St From Orion St to Uralba St 138 106 32

Uralba St (2P) From Bent St to Hunter St 68 68

Hunter St From Uralba to Dalziel St Under

construction All

Hunter St From Dalziel St to McKenzie St Under

construction All

TOTAL 913 251 441 221

LOS at Peak Occupancy 587 67 67 453

Excess/ (Shortfall)Capacity 326 184 374 -232

Option 2A cont’d

The parkers staying for > 4 hours (453) will need to park in the off street car park (280 spaces) or the unrestricted parking (221 spaces) which are now less conveniently located.

Refer to Attachment E for a map of the proposed parking restrictions.

Option 2B

Extend 2P time restrictions (8.30am – 6pm Mon – Fri, 8.30am – 12.30pm Sat) in the streets surrounding LBH from 68 to 692 per table below.

Maintain unrestricted parking at the outskirts of the LHP for 221 spaces in streets such as McKenzie St, Bent St and Diadem St.

ON STREET CAPACITY Option 2B

STREET INTERSECTION APPROX.

CAPACITY 2 hour UR

















Hunter St From Orion St to Uralba St 138 138


Hunter St From Uralba St to McKenzie ST Under

construction All

TOTAL 913 692 221

LOS at Peak Occupancy 587 67 520

Excess/ (Shortfall)Capacity 326 625 -299

Option 2B cont’d

The parkers staying for > 2 hours (520) will need to park in the off street car park (280 spaces) or the unrestricted parking (221 spaces) which are now less conveniently located.

Refer to Attachment E for a map of the proposed parking restrictions.

Pros

Cons Action Potential Cost

Encourages staff and long term parkers to use the new car park.

There is not enough space to accommodate all staff off street so some staff will be forced to park outside the restricted areas, which may cause issues for local residents.

Increase on-site car park capacity to take the total number of spaces in the structured car park to 560 spaces.

Capital cost of construction

Frees up space in the streets immediately around LBH for short term parking

Staff will park in streets which are too narrow for long term parking such as Bent St, Hewett St and Gardner Ave.

Signpost one side of the street as no stopping and place a 4 hour limit on the remaining side. This would result in the loss of approximately 30 spaces.

Installation of street signs.

Enforcement of time restrictions.

Increases supply by encouraging turnover

Need to enforce the time restrictions to avoid overstays.

Review enforcement procedures – there is already some potential overstays. Refer Table 8 section 3.3.

Council have advised they are deploying LPR technology to manage enforcement.

Residents, without off-street parking, in the restricted parking areas risk receiving fines if they overstay.

Implement a resident and visitor parking permit scheme

Administration of scheme.

Eligibility of residents for permits (RTA policy)

Enforcement of time restrictions

Many areas have no kerb and guttering and parking is not formalised, making it difficult to deploy time restricted parking.

To facilitate enforcement streets with time restricted parking areas should have a kerb and gutter. This includes Orion St, Laurel Ave, Dibbs St, Dalziell St and the north-east area on Hunter St. It is

Upgrade streets to include Kerb and Guttering per table below




noted that Lismore City Council has plans to upgrade the north-east end of Hunter St with Pavement Widening, building Kerb and Guttering and formalising parking.

Business owners and employees in the area will be forced to park further away from their place of business in the unrestricted areas

Businesses will need to allocate on-site parking to employees and mobility parking which will allow short term visitors, such as clients, being able to park on-street.

Suggested Streets requiring kerb and guttering Approximate Number of Spaces

Hunter Street (between Gaggin Lane and Orion Street) 60

Dalziell Street – verge in centre of street 70

Laurel Avenue 20

Dibbs Street 15

Table 15- Option 3

Option 3 – Extend on street paid parking

Objective – Encourage parkers to park in the new Hospital car park assuming pricing strategy competitive.

Option 3A

Maintain paid parking on Uralba Street (2P time restricted, approximately 43 spaces).

Consider paid parking on Hunter Street between Uralba St and Laurel Ave and Uralba St between Hunter St and Diadem St (2P time restricted).

Streets to Consider for additional Paid Parking Approximate Number of Spaces

Hunter Street between Uralba and Laurel Ave 53

Uralba St between Hunter St and Diadem St 49

Pros Cons Action Potential Cost

Encourages visitors to use the new car park if cost of parking is

Capital cost of meters and



Option 3 – Extend on street paid parking

competitive.

enforcement.

Allows visitors to stay for more than 2hours in the new car park and pay accordingly without being fined for overstays.

Need to enforce the paid parking to discourage illegal parking in these areas.

Review enforcement procedures

Enforcement of Parking in the area

Parking revenue contributes to capital cost of meters

Community concern due to extension of paid parking

Community education on paid parking vs. fines.

Refer to Attachment E for a map of the proposed paid parking and time restrictions.

Option 3B


Consider paid parking on Hunter Street between Uralba St and Laurel Ave and Uralba St between Hunter St and Diadem St (2P time restricted).

Consider paid parking on Laurel Avenue between Hunter St and Diadem St, Gaggin Lane between Hunter St and Diadem St and Hunter Street between Laurel Ave and Orion St (2P free, hourly paid parking thereafter).

Streets to consider for additional Paid Parking

2P Paid Parking 2P free, paid hourly parking

thereafter

Approximate Number of Spaces Approximate Number of Spaces

Hunter Street between Uralba and Laurel Ave 53

Uralba St between Hunter St and Diadem St 49

Laurel Ave between Hunter St and Diadem St 88

Gaggin Lane between Hunter St and Diadem St 12

Hunter Street between Laurel Ave and Orion St 85

TOTAL 53 234

The impact of this option on parking supply is summarised below:



Table 16 - Parking supply under Option 3B

Paid Parking

2P free, paid hourly

parking thereafter

Unrestricted 2P Paid 2P or 4P time restricted

TOTAL

Off street capacity 280

On street capacity 234 221 96 362 913

TOTAL 735 458

LOS at Peak Demand

520 67

Excess/(Shortfall) Capacity

215 391

The parkers staying > 2 hours (520) could park:

In the Hospital off street car park (280 spaces)

On street in the paid parking spaces close to the hospital (234) or

On street in the free unrestricted spaces on the fringes of the LHP (221)

The short stay parkers parking for < 2 hours could park:

On street in the 2P paid parking

On street in the 2P – 4P time restricted parking, and

Depending on availability, in the hospital car park, 2P free parking on street (with the option of paying hourly thereafter if they choose to stay longer) or on street in unrestricted spaces. The pricing strategy adopted by the Hospital and Council will determine whether long stay parkers choose to park on street or off street.

Option 3B has the same pros and cons as option 3A with the additional pro of providing an increased supply closer to the hospital for long stay parkers if they are willing to pay. If long stay parkers do not utilise this supply it will be available to short stay visitors at no cost for the first 2 hours.


Option 3C

Hospital car park to be allocated as follows - 60% staff (168 spaces), 10% non-revenue (28 spaces) and 30% casual (84 spaces)with dynamic signage recording availability of vacant bays at entry.

Demand for staff parking exceeds supply. PTC to assume (at HI request) all staff parking in the hospital car park will be fully occupied irrespective of the parking management strategy adopted in the precinct.




Extend paid parking to encourage casual parkers to park in the hospital car park assuming a competitive pricing strategy (on street more expensive than off street):

Uralba Street, currently 2P time restricted.

Uralba Street, between Hunter Street and Diadem Street and Hunter Street between Uralba Street and Gaggin Lane (2P time restricted)

ON STREET CAPACITY

Option 3C

STREET INTERSECTION CAPACITY 2 hour

paid UR














Hunter St From Orion St to Uralba St 138 106 32



construction


construction

TOTAL 913 223 690


Excess/ (Shortfall)Capacity 326 156 170




Pros Cons

Expect short stay parkers to park in the hospital car park as more convenient, subject to parking on street being more expensive.

Reduced infrastructure cost as less paid parking and no time restricted parking.

Reduced enforcement cost.

No requirement for resident parking scheme.

Higher likelihood of Council recovering investment from the introduction of paid parking.

Staff will park in streets with no paid parking.

Community concern as minimal benefit to local residents.

Depending on the LBH’s pricing strategy short stay parkers may still continue to park on street.

Casual parkers may decide to park in less convenient spaces on street as parking is free reducing the expected revenue in the car park from casual parking.

Option 3D

Following a meeting between HI and LCC it was proposed to introduce paid and time restricted parking as follows to encourage casual parkers to park in the Hospital car park:

ON STREET CAPACITY Option 3D

STREET INTERSECTION CAPACITY 2 hour

paid

2 hour time

restricted UR

Diadem St From McKenzie St to Orion St 110 73 37





Dibbs St From Uralba St to McKenzie St 54 18 36






Fermoy Ave From Bent St to Weaver St 44 30 14





construction Unknown



Orion St , Gaggin Lane, Laurel Ave Outside precinct Unknown

TOTAL 913 600 263 50

LOS at Peak Occupancy 587 67

520

Excess/ (Shortfall)Capacity 326 533 263 -470




Pros Cons

Staff will park in the car park as lack of long term supply on street.

Expect short stay parkers to park in the hospital car park as more convenient, subject to parking on street being more expensive.

Expect higher revenue per bay in the car park. Casual parkers staying greater than 2 hours will need to park in the car park to avoid the risk of infringement, capacity permitting.

No available on street parking for long stay parkers (staff and visitors staying > 2hrs) who will not be accommodated in the new car park – likely to lead to issues at the hospital.

Oversupply of on street short stay parking compared to parker profile at time of peak occupancy.

Depending on the LBH’s pricing strategy short stay parkers (< 2 hours) may still continue to park on street.

Long stay parkers could park in the free shopping centre car park leading to the introduction of paid parking at the shopping centre.

Infrastructure cost – meters, line marking and signage.

Enforcement costs.

Cost of administering resident parking scheme- many residents may not be entitled to permits under the RMS guidelines.

Uncertainty as to level of revenue generated from on street parking meters.

Table 17- Option 4

Option 4 – Reduce on street parking supply

By formalising on street parking on street supply may be reduced. This option should be considered in conjunction with all other options. For example, the approximate number of spaces that may be affected by proposed works are as follows:

Street Proposed works Approximate Lost Spaces

Dalziell St If centre verge no parking and surrounded by kerb and guttering.

70

Bent St No parking - street section with no kerb and guttering

2

Hewett St North side no parking 3

Gardner Ave One side no parking 17

Pros Cons Action Potential Cost

Encourage use of the new car park

Parkers may seek alternative supply outside the LHP such as Lismore Square Car Park

Cost of street signs, kerb and guttering and line marking (if appropriate)



Table 18 - Option 5

Option 5 - Proposed Option HI

The following option has been proposed by HI to encourage parkers staying > 2 hours to either park in the hospital car park or in the all-day on street paid parking proposed in Dalziell Street.

ON STREET CAPACITY Option 5

STREET INTERSECTION CAPACITY

2hr paid

2P Un

paid

All day paid

UR





McKenzie St From Diadem St to Crescent St 94 50 44






Uralba St (Unrestricted)

From Hunter St to Diadem St 49 49




Uralba St (2P) From Bent St to Hunter St 68 60 8



Hunter St From Dalziel St to McKenzie St

Under construction

Unknown

TOTAL 913 335 234 108 236


Excess/ (Shortfall)Capacity 326 502 -176

Refer to Attachment E for a map of the proposed paid parking and restrictions. It is proposed all day paid parking could be extended to Dibbs, McKenzie and Hunter Streets (Uralba – McKenzie Street) if future demand necessitates.



Option 5 - Proposed Option HI Pros Cons

Staff will park in the car park as lack of long term supply on street.

Expect higher revenue per bay in the car park. Casual parkers who are staying greater than 2 hours will need to park in the car park to avoid the risk of infringement, capacity permitting.

Free up spaces in the streets for short term parkers and residents with permits.

Increases supply by encouraging turnover.

Limited available on street parking for long stay parkers (staff and visitors staying > 2hrs) who will not be accommodated in the new car park - may force staff to park outside restricted area causing issues for local residents.

Oversupply of on street short stay parking compared to parker profile at time of peak occupancy.

Depending on the LBH’s pricing strategy short stay parkers (< 2 hours) may still continue to park on street – paid or unpaid.

Long stay parkers could park in the free shopping centre car park leading to the introduction of paid parking at the shopping centre.

Infrastructure cost – meters, line marking and signage.

Enforcement costs.

Cost of administering resident parking scheme- many residents may not be entitled to permits under the RMS guidelines.

Uncertainty as to level of revenue generated from on street parking meters.

Note: The options presented in this Report have been developed in conjunction with the project manager and HI and only represent likely outcomes that may eventuate. All capacity for on street parking is estimated only as the majority of spaces are not line marked.

5.3 Potential Costs

The additional costs that will need to be met when adopting all or part of the above options include.

Potential Cost

Installation of street signs Any change to on-street parking restrictions will require the updating and extension of street signs

Also require signs to direct parkers to available off street parking.

Installation of parking meters If additional paid parking is introduced Council has the option of using the following technology:

Pay by Plate,

Pay by Space or

Pay & Display meters.

The cost (including purchase, installation, commissioning, gateway setup, contactless readers) for any of these meters is approximately $7,000 to $10,000 per machine.11

11

Price based on recent tenders conducted by PTC



Potential Cost

Administration of Resident and Visitor Permits There are administrative costs for council in the running of a Resident and Visitor permit scheme which will impact only a small number of residents. To be eligible for a permit the resident must live in the street and have one or less off-street parking spaces. From observation, the majority of residents in the LHP have ample off-street parking therefore may not be entitled to a permit.

Also residents may not be willing to pay for the purchase of permits.

Enforcement of on-street parking in the area The implementation of time restricted and paid parking in the area will only be as effective as the level of enforcement. A lack of enforcement may lead to abuse of the restricted parking areas and less incentive to use a paid car park.

Enforcement options include

using parking rangers to “walk & chalk”,

use of handheld devices or

use Licence Plate Recognition (LPR) technology.

In our experience we would estimate that the area to be enforced would require the addition of one parking ranger if a manual solution was proposed.

We understand Lismore Council is proposing to use LPR technology for enforcement purposes. A camera is attached to the ranger’s vehicle which records number plates and provides an alert if the vehicle has overstayed the time limit. However for LPR to be effective formalised parking areas should be introduced as it is difficult to record the licence plate of cars parked in different directions on the same area of road. Streets such a Laurel Avenue and Uralba Street prove difficult to capture license plates by camera. The first due to cars being parked both parallel and front to kerb as parking is not formalised. The difficulties in Uralba Street are due to having 45 degree

parking, rear to kerb, and parallel parking in the same stretch of street. To be most effective the camera needs to be positioned at a different angle for these different methods of parking.

Upgrade streets including kerb and guttering and line-marking to formalise parking.

To allow for appropriate enforcement of on-street parking many areas need formalised parking. For example, the corner of Dalziell and Dibbs St which have random parking on grassed areas. These areas will need to be formalised as either no parking or time restricted.



These potential costs could be partially offset by parking revenue (paid parking and/or fines) and or permit application fees (residents and visitors).

Additional issues to consider include:

Issue Options

By moving long term parkers from the street to the car park more spaces will be available on the street closer to the LBH. Will paid parking revenues drop on Uralba Street once more conveniently located on-street parking becomes available?

Ensure that the immediate area around the Hospital is time restricted.

Consider introducing paid parking per Option 3.

Impact of Afternoon shift arriving on site.

Staff on the afternoon shift generally arrive during peak demand periods and are forced to park on the outskirts of the area where parking is still available. LBH have indicated the existing off street public car park will be reserved for afternoon shift.

Parkers may park outside the LHP irrespective of the parking management strategies adopted.

During the surveys it was observed that Hospital staff and visitors were parking outside the LHP and walking to the Hospital. Hunter Street north of Orion Street was being used for this purpose. Also Lismore Square Shopping Centre which is currently free.

The challenge is to allow for the right amount of short and medium term parking. Allow too much and there will be many empty spaces between the long term parkers who are unable to find a space in the off street car park and LBH which will encourage parkers to use alternate parking such as Lismore Square Car Park. Allow too little and short and medium term parkers, who cannot find a spot in the restricted area, will be forced to park further away than the long term parkers and long term parkers may park on street rather than in in the paid car park.



6 Limits of this report

All surveys, forecasts and recommendations have been made in good faith and on the basis of the information available to PTC at the time of writing this report.

Survey responses from Businesses and Residents in the LHP represent a small sample size and care should be taken interpreting the result. Generally responses are collected from respondents with strong views, either way, and those without strong views are less likely to respond. Due to the limited area and small sample size the responses should be viewed as giving insight into attitudes in the area, rather than as a statistically significant overview of all attitudes in the area.

Due to the lack of formalised parking in many areas of the LHP, LPR technology was deemed as the most appropriate way to capture the occupancy and length of stay statistics for the area. It is difficult for manual data capture by surveyors to record specific spaces and record the length of stay in each space. LPR allows capture of the GPS coordinates of each vehicle and allows for a much more accurate length of stay calculation. The disadvantage of using LPR technology is that it contains a margin of error in recording the license plate; as such survey data should be considered accurate with an allowance of plus or minus 5%.

The options presented in this Report have been developed in conjunction with the project manager and HI and only represent likely outcomes that may eventuate. Capacity of all on street parking is estimated only as the majority of spaces are not line marked.

Documents

Lismore - Car Park Management Strategy For Health