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“Scaling the Business, Growing the Impact” Lito T. Tayag Country Managing Director, Accenture Philippines [email protected] 4 October 2013 GK Enchanted Farm, Bulacan Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Lito Tayag: Accenture - Scaling the Business, Growing the Impact

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Presentation on the 3rd day of the Social Business Summit held at the GK Enchanted Farm Village University in Angat, Bulacan, Philippines on October 2-5, 2013.

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Page 1: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

“Scaling the Business, Growing the Impact”Lito T. TayagCountry Managing Director,Accenture [email protected]

4 October 2013

GK Enchanted Farm, Bulacan

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 2: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 2

Scaling the Business:A growth journey is defined by milestones

‘85 ‘93 ‘02‘01 ‘07 ‘11 ‘13

610

1520

2530Headcount Growth (‘000s):Determinants of scale:

Demand Capabilities Leadership

ScaleGrowth

‘08‘07‘05 ‘09 ‘10 ‘11 ‘12 ‘13

Accenture Philippines’ Story

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 3: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 3

Challengesof Scale

Scaling the Business:Challenges are distinct across growth phases

Challengesof Growth

Brand & Expertise

Culture

Track Record

Talent Sourcing

Growth fromwithin

Competition

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 4: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 4

Drivers ofScale

Scaling the Business:Drivers are also distinct across phases

Drivers ofGrowth

Training

Collaboration

ConnectedLeadership

Champions

Building onStrengths

IndustryLeadership

Client ValueDelivery

Moving Up TheValue Chain

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 5: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 5

Growing the Impact:From bottom line growth towards inclusive growth

Profitability

Employee Headcount

Growth in Offerings

Geographic Reach

Client Satisfaction Scores

GrowthMetrics

InclusiveGrowthMetrics

Best Employer Capability Development Employee Retention Total Rewards

Corporate KPIs as Socially Relevant Metrics Corporate Citizenship Sustainability Inclusion and Diversity

Corporate Citizenship of large corporations Not just cash, but time, effort and skills Allow employees to support their advocacies Nation building is consistent with company

core values

Employee Engagement Employee Retention Equal Employment

Opportunity

Labor Sourcing Diverse Procurement

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 6: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 6

INCUBATE

Growing the Impact:Scaling social enterprises requires scale across the ecosystem

Build the EcosystemRole of Schools

SE IncubationUp-skilling

SUCCEED

SE Scale500,000 SEs

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 7: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 7

Helping to meet the target of 500,000 Social Entrepreneurs

Growing the Impact:Transforming existing businesses into social enterprises

“Transformation”

Values

Social impact

Sourcing

Execution abilityMarket success probability Business sustainability Scalability

Tapping the sociallyresponsible consumers

SE Scalability

Inspiration forothers

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 8: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

“Scaling the Business, Growing the Impact”Lito T. TayagCountry Managing Director,Accenture [email protected]

4 October 2013

GK Enchanted Farm, Bulacan

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines

Page 9: Lito Tayag: Accenture - Scaling the Business, Growing the Impact

Copyright © 2013 Accenture All rights reserved. 9

Accenture Skills to Succeed Video

Social Business Summit 2013 GK Enchanted Farm - Bulacan, Philippines