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Little Rock Marriott 3 Statehouse Plaza
SCHEDULE OF EVENTS Tuesday, November 19, 2019 10:00 a.m. – 4:30 p.m. Registration 2nd Level Foyer 1:00 p.m. – 2:00 p.m. AHCA Board of Directors Meeting Manning
1:00 p.m. – 2:00 p.m. Breakout Sessions Avoiding the Avoidable: Preventing Avoidable Hospitalizations F All Attendees Angela Norman, DNP, GNP, ACNP
Education Session – Emergency Preparedness F All Attendees Harris Brake
2:15 p.m. – 3:15 p.m. Breakout Sessions ns
PDPM Survivors: Strategies to Keep Your Torch Burning F SNF Attendees Jennifer Barboa, Senior Consultant II, BKD, LLP Sherri Robbins, Senior Managing Consultant, BKD, LLP Sponsored by BKD, LLP, Bronze Sponsor
Suspect Sepsis: Saves Lives F All Attendees Harris Brake Angela Norman, DNP, GNP, ACNP
3:30 p.m. – 4:30 p.m. Breakout Sessions Education Session – Media Training F All Attendees Harris Brake Kristen Vandaveer Nicholson, APR Director of Public Relations, Mangan Holcomb Partners
3:30 p.m. – 5:00 p.m. Chasing the Stars – Five-Star and Quality Measures F SNF Attendees Cassie Crafton, RN, RAC-CT
6:00 p.m. 15th Annual Caregiver Awards Celebration F All Attendees Grand Please join us for dinner, awards, dancing and fun! Ballroom Doors will open at 6:00 p.m. Name badge required for entry. Dress is cocktail attire.
Wednesday, November 20, 2019 7:30 a.m. – 4:30 p.m. Registration 2nd Level Foyer
7:45 a.m. – 8:45 a.m. Breakout Sessions Trauma-Informed Care: What Your Staff NEED to Know! F SNF Attendees Cat Selman
The OTHERS Factor F All Attendees Harris Brake Mitch Hagins, VP, Partner Development, Studer Group
POLST & Advance Directives F SNF Attendees Amy Wilbourn, Partner, Conner & Winters, LLP Sponsored by Conner & Winters, LLP, Copper Sponsor
F SNF Attendees F ALF Attendees F All Attendees
Conway Lecture Hall
Conway Lecture Hall
Conway Lecture Hall
Arkansas Ballroom
Conway Lecture Hall
SCHEDULE OF EVENTS 9:00 a.m. – 10:00 a.m. Annual Business Meeting & Legislative Update Salon A
9:00 a.m. – 10:00 a.m. Breakout Sessions Key Strategies for Structuring a Busy Workday F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Workplace Pressures: What Best Practices, Trends and Tools Can Teach Us to Improve Employee Engagement and Leadership Skills F All Attendees Mitch Hagins, VP, Partner Development, Studer Group
10:15 a.m. – 11:15 a.m. Breakout Sessions Delegation – Key Tips for the DON F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Help Me!! Help Me!! Help Me!!! - The Common Sense Approach to Challenging Behavior F ALF Attendees Cat Selman 10:15 a.m. – 11:45 a.m. OLTC Updates – 703 Forms, New 2567 Process, and Salon A Electronic Plan of Correction F SNF Attendees Cecilia Vinson, Director Lori Rose, RN Amanda M. Smith, RN Office of Long Term Care, Division of Provider Services and Quality Assurance
11:15 a.m. – 12:15 p.m. Lunch Salons B-C
12:15 p.m. – 1:15 p.m. AALA Board of Directors Meeting F ALF Attendees Manning
12:15 p.m. – 1:15 p.m. Breakout Sessions Breakout Se The DON Role in Survey Management F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
The Requirements of Participation Proposed Rule: Proposed Salon A Changes, and Other CMS Priorities Impacting You F SNF Attendees Sara Rudow, Senior Director of Regulatory Services, American Health Care Association
F SNF Attendees F ALF Attendees F All Attendees
Arkansas Ballroom
Arkansas Ballroom
Arkansas Ballroom
Conway Lecture Hall
Conway Lecture Hall
SCHEDULE OF EVENTS 1:30 p.m. – 2:30 p.m. Breakout Sessions
The DON Role in Using Quality Measures for Positive Outcomes F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Requirements of Participation Phase 3: What We Know, Salon A What We Don’t, and How to Prepare F SNF Attendees Sara Rudow, Senior Director of Regulatory Services, American Health Care Association
Activity Programming for the Assisted Living Resident F ALF Attendees Cat Selman
2:45 p.m. – 3:45 p.m. Breakout Sessions Putting it ALL Together! F SNF Attendees Robin Storey, RN, BSN, FACDONA, CIC, LNHA Pathway Health Services Sponsored by McKesson, Gold Sponsor
Keynote for Assisted Living Providers F ALF Attendees Mitch Hagins, VP, Partner Development, Studer Group
2:45 p.m. – 5:15 p.m. PDPM Update F SNF Attendees Salons B-C Sherri L. Robbins, RN, BSN, CLNC, RAC-CT, LNHA Senior Managing Consultant, BKD, LLP Sponsored by BKD, LLP, Bronze Sponsor
Thursday, November 21, 2019 7:00 a.m. Registration 2nd Level Foyer
8:00 a.m. – 12:00 p.m. CMS RoP: Person-Centered Care Planning F SNF Attendees Salons B-C Cat Selman
Assisted Living – Involuntary Discharge, Reporting Abuse & Salon A Neglect, Use of Arbitration Agreements, and Power of Attorney F ALF Attendees Amy Wilbourn, Partner, Conner & Winters, LLP Sponsored by Conner & Winters, LLP, Copper Sponsor
F SNF Attendees F ALF Attendees F All Attendees
15.0 CEUs have been approved by the Arkansas Office of Long Term Care (OLTC) for Licensed Nursing Home Administrators and Nurses.
12.0 CEUs have been approved by the Arkansas Assisted Living Association (AALA) for Certified Assisted Living Administrators.
Arkansas Ballroom
Conway Lecture Hall
Conway Lecture Hall
Arkansas Ballroom
Activity Programming for the Assisted Living ResidentCat SelmanAre individuals who live in an assisted living center different from those who live in a nursing home? Can we provide the same activities? Should we be doing anything differently? What about documentation requirements? And how do you develop an activity program that will meet the needs of everyone in the building? This session will address the components of developing an activity program for residents who reside in assisted living centers. Individual resident assessment, population surveys, and programming format will be addressed in-depth.
Assisted Living – Involuntary Discharge, Reporting Abuse & Neglect, Use of Arbitration Agreements, and Power of Attorney Amy Wilbourn, Partner, Conner & Winters, LLPSponsored by Conner & Winters, LLP, Copper SponsorInvoluntary discharge
• A discussion regarding the rules and regulations for an involuntary discharge, when an involuntary discharge can be issued, the notice requirements, and a brief overview of the step-by-step process.
Reporting abuse/neglect/other• An overview regarding when the reporting requirement
is triggered, the timeline for reporting, and the information necessary.
Use of arbitration agreements• Authority of signatory - An outline of who can sign an arbitration agreement
and the requirements for proper execution.• Enforcement/advantages of use - A brief overview of the reasons behind the arbitration
agreement, including advantages of proper execution and examples of enforcement.
Power of attorney• An overview of the information necessary to make a
power of attorney valid and how to know what authority the power of attorney grants to the attorney-in-fact.
Avoiding the Avoidable: Preventing Avoidable HospitalizationsAngela Norman, DNP, GNP, ACNPUpon completion of the presentation, participants will be able to describe:
1. What are preventable hospitalizations?2. Why hospitalizations can cause bad outcomes.3. Common cases that are preventable.4. Strategies to prevent avoidable hospitalizations.
Chasing the Stars – Five-Star and Quality MeasuresCassie Crafton, RN, RAC-CTObjectives for this session are:
1. Describe new changes to Health Inspection Rating.2. Understand changes to PBJ Staffing
Measures Specifications.3. Identify changes to Quality Measure Domains
and Rating System.4. Learn strategies that your facility can use to
manage your Five Star Rating.
CMS RoP: Person-Centered Care PlanningCat SelmanSince the new CMS survey process has gone into effect, deficiencies in “person-centered care” have been routinely cited in most facilities. The basis for individualized care revolves around, and is directed by, the resident’s comprehensive care plan. This one document causes more frustration, confusion, and concern than almost any other piece of documentation. Who is involved? How is it written? How do we make the plan “individualized,” especially when utilizing computer-generated plans? And, ultimately, what are surveyor’s expectations in this area? Join Cat as she explains the easy process of developing an individualized, person-centered care plan for each resident. During this workshop, Cat will share surveyor focus and trends in current citations. Cat continues to train state agencies (surveyors) in this area and is considered an authority in the care plan process. This is one training that ALL staff should not miss!!
At the end of this session, learner will be able to:1. Describe federal regulations regarding the care
plan process.2. Describe the content of a person-centered care plan.3. Describe the difference between a “medical model”
care plan and a “person-centered” care plan.4. Develop individualized care plans for residents.
Delegation – Key Tips for the DONRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold SponsorObjectives for this session are:
1. Identify the components of effective delegation.2. Design an environment that promotes
critical thinking.
Education Session – Emergency PreparednessBest Practices Panel Discussion
Education Session – Media TrainingKristen Vandaveer Nicholson, APRDirector of Public Relations, Mangan Holcomb PartnersParticipants will understand the role of news media, interview do’s and don’ts, how to respond to tough questions, and the importance of being prepared.
Help Me!! Help Me!! Help Me!!! - The Common Sense Approach to Challenging BehaviorCat SelmanIn many cases, facility staff have not been properly trained to deal with challenging behavior. As a result, staff continue to simply react to behavior, as opposed to preventing or minimizing the behavior. This session will teach assessment techniques that identify variables that predict and maintain problem behavior, and improve the effectiveness and efficiency of behavioral support plans. Using humor, Cat will cover common sense, “down-to-earth” techniques for dealing with specific behavioral issues. Both federal and state surveys are now taking a closer look at behavior management programs in facilities. Will your programs and interventions stand up to that scrutiny?
Session Summaries
Keynote for Assisted Living ProvidersMitch Hagins, VP, Partner Development, Studer GroupMitch will use mission and vision statements to highlight the importance of such truths in thriving during periods of change. The session will delineate between leadership and management through the use of stories and personal examples. Attendees should leave being able to differentiate between leadership and management, understand the importance of each and learn ways to activate both in their personal practice.
Key Strategies for Structuring a Busy WorkdayRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold SponsorObjectives for this session are:
1. Describe organization planning necessary for the DON.
2. Identify steps for a meaningful set of facility rounds.
OLTC Updates – 703 Forms, New 2567 Process, and Electronic Plan of CorrectionCecilia Vinson, DirectorLori Rose, RNAmanda M. Smith, RNOffice of Long Term Care, Division of Provider Services and Quality Assurance
PDPM Survivors: Strategies to Keep Your Torch BurningJennifer Barboa, Senior Consultant II, BKD, LLPSherri Robbins, Senior Managing Consultant, BKD, LLPSponsored by BKD, LLP, Bronze SponsorWith PDPM upon us, this session will discuss challenges providers may face and best practices to implement to “survive.” Presenters have both clinical and billing perspectives, and will look at how things have changed including: therapy utilization, diagnosis coding, assessment accuracy, payment methodology and billing. Presenters will also discuss metrics that providers should be monitoring to avoid getting voted off the island.
PDPM UpdateSherri L. Robbins, RN, BSN, CLNC, RAC-CT, LNHASenior Managing Consultant, BKD, LLPSponsored by BKD, LLP, Bronze SponsorCongratulations, you have made it through the transition from RUGs to PDPM. During this PDPM Update session we will review basic PDPM component, case mix group and case mix index information. We will discuss recent updates from the Resident Assessment Instrument (RAI) manual and some clinical and operational considerations moving forward.
Putting it ALL Together!Robin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold SponsorObjectives for this session are:
1. Describe 3 operational approaches to organize the role of the DON for action steps.
Requirements of Participation Phase 3: What We Know, What We Don’t, and How to PrepareSara Rudow, Senior Director of Regulatory Services,American Health Care AssociationParticipants will recognize key changes to the federal Requirements of Participation that go into effect on November 28, 2019 (RoP Phase 3). Participants will identify actions to take within their centers to prepare for Phase 3 implementation while we await additional CMS guidance and resources available to help them comply
Suspect Sepsis: Saves LivesAngela Norman, DNP, GNP, ACNPAt the end of this session, learner will be able to:
1. Define sepsis diagnostic criteria.2. Define Systematic Inflammatory Response
Syndrome criteria.3. Describe who is at risk for sepsis.4. Describe strategies to prevent sepsis.5. Describe strategies for early identification of
signs and symptoms.
The OTHERS FactorMitch Hagins, VP, Partner Development, Studer Group – With a focus on the OTHERS Factor, this session will engage
attendees in their own professional development and personal satisfaction through deliberate and intentional steps in the recognition and appreciation of others, whether that be family, friends, and/or workplace associates. Concepts will be made real for the audience through stories, career reflections, group interactions and evidence of practice.
– The OTHERS Factor:• O – Seek OPPORTUNITIES to appreciate others• T – Say THANK YOU and please deliberately and routinely• H – HELP others intentionally for their benefit• E – EQUALITY may not be fair to high performers• R – RESPECT the gifts and talents of others; diversity wins• S – SEE SOMETHING, SAY SOMETHING
The DON Role in Survey ManagementRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold SponsorObjectives for this session are:1. Describe the DON role in preparation and management
of the survey process.2. Verbalize resources available for the DON for
survey preparation.
The DON Role in Using Quality Measures for Positive OutcomesRobin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health ServicesSponsored by McKesson, Gold SponsorObjectives for this session are:
1. Identify the quality measure data and reports available to SNF clinical leaders.
2. Verbalize strategies for using quality measure data to develop performance improvement plans.
Session Summaries
The Requirements of Participation Proposed Rule: Proposed Changes, and Other CMS Priorities Impacting You Sara Rudow, Senior Director of Regulatory Services,American Health Care AssociationOnly July 16, CMS issued a proposed rule that is intended to ease some of the administrative and paperwork burdens of the Requirements of Participation (RoPs). This session will focus on the different regulatory sections with proposed changes that are impacting skilled nursing providers.
Trauma-Informed Care: What Your Staff NEED to Know! Cat SelmanCMS states, “The facility must ensure that residents who are trauma survivors receive culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents’ experiences and preferences in order to eliminate or mitigate triggers that may
cause re-traumatization of the resident.” Every employee delivering care or service to any resident should have training and competency skills in this area. The requirement addresses more than just PTSD! This session will address aspects of trauma-informed care as it relates to the CMS requirements: physical trauma, mental/emotional/psychosocial trauma, survey focus, documentation/care planning, as well as training issues. This is a session that every employee in your facility needs – taught in a manner that everyone can understand!
Workplace Pressures: What Best Practices, Trends and Tools Can Teach Us to Improve Employee Engagement and Leadership SkillsMitch Hagins, VP, Partner Development, Studer GroupAttendees will learn the three practices evidence indicates will drive engagement to reduce workforce pressure, how simple appreciation can reinforce organizational values and how rounding for outcomes increases ownership with front-line staff.
Session Summaries
Sherri L. Robbins, RN, CLNC, RAC-CTSenior Managing Consultant, BKD, LLP
A member of BKD National Health Care Group, Sherri has more than 20 years of experience and focuses on long-term care. She provides clinical consulting for health care providers and educates providers about Medicare reimbursement strategies. Sherri has trained numerous skilled nursing facilities as well as swing bed and skilled nursing units about proper minimum data set completion to
manage the Medicare program. She performs comprehensive follow-up reviews focused on patient-centered care and regulation compliance to help providers obtain appropriate Medicare reimbursement. Prior to joining BKD, she had 10 years of health care experience as a director of nursing and administrator in a skilled nursing facility and also worked as a licensed practical nurse and certified nurse assistant. Sherri is a member of the Missouri League for Nursing and serves on the league’s scholarship and awards committee. She is a Certified Legal Nurse Consultant (CLNC), licensed nursing home administrator and Resident Assessment Coordinator – Certified (RAC-CT). As a CLNC, Sherri assists attorneys representing health care providers. She frequently presents to long-term care and senior living associations. Sherri is a 1992 graduate of Mercy College of Nursing and Health Sciences of Southwest Baptist University, Springfield, Missouri, with a registered nurse (RN) certification, and a 1998 graduate of Southwest Baptist University, Bolivar, Missouri, with a B.S. degree in nursing.
Robin Storey, RN, BSN, FACDONA, CIC, LNHAPathway Health Services
Ms. Storey has more than 25 years of extensive healthcare leadership in the field of geriatrics. She has worked in hospital systems, skilled facilities, assisted living facilities, CCRC’s and as a Director of Clinical Reimbursement and Post-Acute Care Strategy. Ms. Storey is a team-builder and trainer. She works with facility leadership in the development of programs and systems of care that empower staff to deliver exceptional resident care resulting in excellent clinical outcomes and cost savings to the facility.
Ms. Storey has been a frequent presenter at NADONA, AMDA, ASCAP, AASHA annual meetings on topics such as MDS and Medicare Compliance, Team Building for Performance Improvement, Creating a Lift-Free Environment, and Development and Implementation of Nursing Department Budgets. She is a founding member of the National Association of Director of Nursing Administration and the first recipient of NADONA’s Nursing Administrator of the Year Award.
Speaker Bios
Mitch Hagins, BScSenior Business Leader, Studer Group
Mitch Hagins uses his experience as a Studer Group coach, senior business leader and minister to help organizations fulfill their mission. Mitch has received the Fire Starter Award, Studer Group’s highest honor and has been named coach of the year. He is also a seven-time winner of Studer Group’s Pillar Award for excellence in coaching. Prior to
joining Studer Group, he left a successful business career and returned to Toccoa Falls College to complete a degree in biblical studies. Mitch lives in Atlanta with his wife of 41 years, Donna. They have six children and four grandchildren.
Mitch’s 34 years of professional experience contributes to his success as a coach, trusted advisor and senior leader. He is an expert in strategic planning for both large systems and smaller organizations and has experience managing human resources, upper management, sales, support services and marketing. Mitch uses his extensive business and coaching background to help clients assess their needs and create plans to reach their organizational goals. As a coach, Mitch’s partners have consistently demonstrated improvement in their strategic objectives (e.g. patient /resident/ family experience, quality measures like hand hygiene compliance and reduction of falls with injury, net margin or EDITDA, and workforce issues like reduced turnover, reduced injuries at work and reduced vacancy rates) and have gotten results by improving employee engagement and increasing physician/ professional alignment. Because of these results and his relationships, Mitch has retained 98 percent of his partners, annually.
Jennifer L. BarboaSenior Consultant, BKD, LLP
Jennifer is a member of BKD health care billing services, a special team within BKD National Health Care Group that is responsible for managing more than $50 million in revenues for home care and long-term care providers.
Her expertise involves coordinating the billing services for skilled nursing facilities.
These services include billing outsourcing and accounts receivable recovery services. Jennifer is a 2007 graduate of Southwest Baptist University, Bolivar, Missouri, with a B.A. degree in communications
Catherine R. “Cat” Selman, BSEducator. Motivator. Communicator. Consultant. Author.
Catherine R. “Cat” Selman uses her dynamic personality and compelling presence to spread the message of positive, realistic, and common- sense strategies for the aging services professional. She presently serves as President and Co-owner of The Cat Selman Company, a company specializing in continuing education for healthcare professionals.
Ms. Selman received her degree from Trevecca Nazarene University, with continued graduate work at the University of Southern Mississippi. With over 35 years’ experience in management, education and consultation, Ms. Selman has trained providers and surveyors in all 50 states. Since 1989, she has often been requested by the Centers for Medicare and Medicaid Services (CMS) to sit on stakeholder/expert panels responsible for the revision of surveyor guidance and compliance issues. She assisted CMS in the development of both surveyor guidance and surveyor training materials for the current activity requirements. In demand, and on topic, she is considered an authority in aging services.
Sara Rudow, M.P.A.Senior Director, AHCA Regulatory Services
Sara Rudow, M.P.A., has worked for over ten years on policy analysis and implementation to support the delivery of high-quality health care and social services to vulnerable populations. As AHCA’s Senior Director of Regulatory Services, Sara leads AHCA’s efforts to develop and promote systemic changes to regulations, policies, and practices to foster a more transparent and
effective survey/regulatory process and to share information, develop resources, and provide advocacy on critical regulatory and quality issues facing nursing centers. Prior to coming to AHCA, Sara led projects analyzing federal health care programs serving the elderly, disabled, and economically vulnerable and provided technical assistance to federal grantees. She also worked as an analyst at the US Government Accountability Office. Rooted in her early experiences as a caseworker in a residential treatment center for young people with multiple disabilities, Sara is committed to bringing the voices of care providers into the policymaking process. Sara earned her B.A. in Political Science from Columbia University and her M.P.A. in Social and Health Policy from Cornell University.
Speaker Bios
Asked QuestionsHow do I get credit for the sessions I attend?You will need to have your badge scanned at the end of each session you attend.
If I am staying for a second session in the same room, can I scan for both sessions at the end?No, please come to the back of the room and scan out of each session, even if you are staying in the same seat/room.
My information is incorrect on my badge. How can I get this fixed?Visit the registration desk and we can print a new badge with the correct information for you. Your CEU certificate will reflect what is on your name badge, so please make sure that we have the correct information.
I need to leave this session early. Can I still get my CEU(s)?Unfortunately, no. Please stay until the end of the session to receive credit. It is disruptive to our speakers and to other attendees to leave early.
I came in late! Can I still scan for CEU(s)?If you are few minutes late, please enter the session quietly and stay until the end. If you are significantly late, please do not enter the session. You will not receive credit for a session you are unable to attend.
Do I need to scan in at the beginning of a session?No, scanning out at the end of each session is all that is required to get credit.
I forgot to scan out of a session. What can I do now?Please make every effort to stay and scan out of each session. If you miss scanning out of a session, let a staff person at the Registration table know as soon as possible.
Where will my CEU certificate be sent?Certificates will be mailed in groups to your facility. If you aren’t associated with a facility, they will be mailed to the address you provided on your registration form.
When will I get my CEU certificate?You should receive your certificate in the mail no later than December 31, 2019. If you haven’t received it by December 31, you can email [email protected] or call the Association office at 501-374-4422.
What about speaker evaluations?Please tear off the first page of your handout packet at the end of each session. Fill out the evaluation and write down your comments and suggestions before placing it in the evaluation boxes. Please do not hand them to our scanning volunteers. AHCA is required to have evaluations for sessions where CEUs are offered.
FrequentlyScanning and CEU
SPONSORED BY:
Neal McCoy has released fifteen studio albums on various labels, and has released 34 singles to country radio. In 1993, Neal McCoy broke through with the back-to-back number 1 singles No Doubt About It and Wink from his platinum-certified album No Doubt About It. His commercial success continued into the late 1990s with two more platinum albums and a gold album, as well as six more Top Ten hits. A seventh Top Ten hit, the number 10 Billy’s Got His Beer Goggles On, came in 2005 from his self-released That’s Life.
Neal has been on 15 USO Tours around the world and continues to say it’s one of the achievements he’s most proud of. He is also the recipient of multiple Humanitarian awards from The Academy of Country Music, The Country Radio Broadcasters and The Masonic Grand Lodge. Neal says, “No two shows are the same!” Make sure to catch him when he performs at the Caregiver Awards Celebration on Tuesday, November 19 at 6:00 p.m. at the Little Rock Marriott.
Join us Novemeber 19, 2019
TuesdAy, NoveMBeR 196:00 p.M.
LiTTLe RoCk MARRioTTVisit arhealthcare.com for more information.
Fall Conference Full Registration includes Caregiver Awards Celebration ticket!
Additional tickets may be purchased for $75.00 apiece.
Nine long term care facilities from throughout the state were presented Arkansas Governor’s Quality Awards by Governor Asa Hutchinson on Thursday, September 12, 2019.
GoverNor’s QualiTy aWard recipieNTs:
Arkansas State Veterans Home, North Little RockAvenir Memory Care at FayettevilleAvenir Memory Care at Little Rock
Dierks Health & RehabGassville Therapy and Living
Mercy Crest Assisted Living, BarlingRussellville Nursing and Rehabilitation CenterSouthridge Village Nursing and Rehab, Heber
The Greenhouse Cottages of Poplar Grove, Little Rock
Two long Term and post-acute care providersrecognized for Quality of care
Two nursing facilities were presented the 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their dedication to quality care.
The Arkansas Health Care Association congratulates its two members who received this award:
Care Manor Nursing & Rehab Center, Mountain HomeHillcrest Home, Harrison
Elizabeth Blankenship Named a Pioneer in Senior Living Arkansas nurse, operator receives NCAL’s Jan Thayer Pioneer Award
WASHINGTON, D.C. – Elizabeth Blankenship, a registered nurse and former owner and operator of assisted living communities in Arkansas, was today named the 2019 recipient of the Jan Thayer Pioneer Award by the National Center for Assisted Living (NCAL), the assisted living voice of the American Health Care Association (AHCA). During her more than 40-year career in senior living, Blankenship championed common-sense state regulation, quality measurement and improvement, and a positive workplace environment. “As a nurse who worked her way up to soon run her own long term care communities, Liz is an inspiration to the profession,” said Scott Tittle, NCAL Executive Director. “Her story is remarkable, but it was her involvement at the state and national levels that make her worthy of this award. After finding effective ways to improve the lives of her residents and employees, Liz committed to sharing that success with her fellow providers to lift up the entire sector.” Now retired, Blankenship previously owned and operated Southridge Village Assisted Living, a company consisting of four assisted living and continuing care retirement communities throughout Arkansas. She designed and built some of the first private apartments for assisted living residents in the state, dubbed “Homestyle Cottages” that maximized independence in a home-like environment. The company’s communities were recipients of numerous awards, including the Bronze – Commitment to Quality Award through the AHCA/NCAL National Quality Award Program, as well as the Arkansas Governor’s Quality Award. When the Arkansas Legislature established the licensure of assisted living in 2001, Blankenship served on the committee that helped draft the regulations for the sector. She continued to serve the state on numerous committees, task forces, and boards. Blankenship also helped establish the Arkansas Assisted Living Association (AALA) and was its first board president. Part of her service to AALA included writing and teaching “The Role of the RN” segment of the course for administrators taught by the association. She continued to serve on the board of the Arkansas Health Care Association until her retirement. At the national level, Blankenship was one of the first NCAL State Leaders representing Arkansas. Additionally, she served on the NCAL Quality Committee and her clinical expertise and workforce innovations made her a sought-out speaker at multiple, national conferences. Blankenship earned her Bachelor of Science in Nursing from the University of Texas at Arlington. She later became certified as a geriatric nurse through the American Nurses Credentialing Center. In 2015, Blankenship was named Business Woman of the Year in Conway, Arkansas. Earlier this year, Blankenship was awarded the Distinguished Alumni Award from the University of Central Arkansas. The Jan Thayer Pioneer Award recognizes individuals who have moved the senior care profession forward, positively affecting the lives of those served and those who serve. Recipients must demonstrate dedication, leadership, and considerable contributions to the profession.
AHCA/NCAL MEMBERSHIP BENEFITSAHCA/NCAL is your national voice in Washington, D.C. We advocate on behalf of long term care providers before Congress, the Administration, and regulatory agencies such as CMS. We also deliver valuable member programs and resources designed to improve
Take Advantage of Your AHCA/NCAL Member Benefits!
ahcancalEDahcancalED provides members access to premier on-line education, programs, resources and tools developed by leading experts for long term care professionals.
Visit www.educate.ahcancal.org
LTC TrendTrackerLTC TrendTracker is a free and powerful member benefit for AHCA/NCAL members to help identify key areas to address and set facility performance targets. It also assists in your AHCA/NCAL Quality Initiative and Quality Award journey.
Visit www.LTCTrendTracker.com
AHCA/NCAL Member Savings ProgramExclusive savings opportunities abound through AHCA/NCAL Member Savings Programs. Save on liability insurance, online job postings, geriatric nurse certification preparation, online dementia training, music and scent solutions, discounted shipping, utility audits, and more.
Visit www.ahcasavings.org or www.ncalsavings.org.
AHCA/NCAL Insurance SolutionsProviding employee health insurance is expensive, and
exclusive discounts on a variety of life and health insurance benefits.
Visit www.ahcabenefits.org or www.ncalbenefits.org
AHCA/NCAL PublicationsAnother reliable staple for long term care professionals is the AHCA/NCAL Publications bookstore where the latest clinical, operations, compliance, and nurse aide training resources can be found, including the renowned Long Term Care Survey manual for nursing facilities.
Visit www.ahcapublications.org
National Quality Award ProgramInspiring excellence since 1996, the AHCA/NCAL National Quality Award program, based on Baldrige Performance Excellence Criteria, provides a proven framework that organizations can use to improve their overall quality of care, while gaining national recognition and external validation for the services they provide.
To learn more, visit www.ahcancal.org/qualityaward
The Quality InitiativeThe Quality Initiative challenges skilled nursing and assisted living members to meet measurable goals in key areas that align with operational success and person-centered care, such as rehospitalizations and antipsychotic use. AHCA/NCAL provides tools and resources to help members achieve these goals.
For more about the initiative, including resources, visit www.ahcancal.org/qualityinitiative for skilled nursing or http://qualityinitiative.ncal.org for assisted living
Assisted Living Cost Calculator The AL Cost Calculator is a web-based, enhanced resident assessment tool that allows assisted living providers (included with NCAL membership) to assess how costs are allocated across residents and communities.
Visit www.ALCostCalculator.org
Workforce Resource Center The AHCA/NCAL Workforce Resource Center provides
development.
Visit www.ahcancal.org/workforce
CNA Online Training ProgramThis Certified Nurse Assistant Training program is an online/blended program that provides flexibility, consistent quality of education, and convenient ways for students to learn.
Visit www.CNAonline.com
Patient Driven Payment Model (PDPM) – Putting it all Together
For more information, please contact the Association at 501-374-4422 or [email protected].
Objectives:•Participantswillunderstandthe5componentsof
PDPM driven by information included on the MDS assessment(s).
•Participantswillunderstandhowthevariableperdiem (VPD) affects the daily. Medicare rates.
•Participantswillbeexposedtooperationalchallenges of PDPM moving forward and solutions to those challenges.
Presented by:Sherri Robbins, CLNC, Senior Managing Consultant, BKD, LLPSponsored by AHCA Bronze Sponsor, BKD, LLP
Tuesday, February 25Jonesboro
Wednesday, February 26Little Rock
Thursday, February 27Rogers
Presented by
AHCA Bronze Sponsor
Registration Opening SoonVisit arhealthcare.com
SAVET
HEDATE
ContaCt UsRachel Bunch
Executive [email protected]
Pam WhiteDirector of Finance
Cat HamiltonDirector of Member Services
Kate WetsellEducation & Events Coordinator
Wendy DavisAdministrative [email protected]
Spring Convention & Trade Show
April 21-23, 2020 | Hot Springs
15
1401 W. Capitol Ave., Suite 180Little Rock, AR 72201phone: 501-374-4422
fax: 501-374-1077arhealthcare.com
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2019 sPonsoRsSponsorships establish a partnership between our member facilities and the professionals who deliver goods and services to them. The people representing the organizations listed below help AHCA / AALA further the education of our members and their staffs, provide support to the Arkansas Health Care Association, and promote quality care in our member facilities. Please recognize and thank our partners when you are doing business with them.
BRONZE - $5,000Arkansas Asset Protection Group
Arkansas Self-Insurance TrustBKD, LLP
BOK FinancialColonial Life - Schaef District
HealthBridge, LLC - Hansen Hunter & Co.Immix Chemical & Solutions
COPPER - $2,500Access Medical Clinic
American Consulting EnterprisesAmericana Corporation
Assured PartnersCentral Laundry Equipment
Conner & Winters, LLPCuritec
DMI Solutions, Inc.Ecolab
ExactMed/CueShiftFuqua Campbell, P.A.
Hospice Home Care, Inc.Invacare Continuing Care
James Mobile EyecareLancaster Pollard
Nestle ProfessionalNRG Therapies
Performa Rehab ServicesSeniorWorks
SGC FoodserviceSt. Bernards Hospice
Therapy ZoneTheraworx Protect by Avadim Health
White River Maintenance SupplyWright, Lindsey & Jennings LLP
SILVER - $10,000Ben E. Keith
Clearview Digital ImageMallard Medical Supply
AllCare PharmacyDatek, Inc.McKesson
MedlineSysco
GOLD - $15,000
PLATINUM - $25,000
DIAMOND - $50,000
If you would like to learn more about the benefits of sponsorship, please contact Cat Hamilton, Director of Member Services, at 501-374-4422.
