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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION Living our values COMESA RIA Conference - Public-Private Partnerships Swaziland Divyash Keshav | Netcare 6 May 2009

Living our values - comesaria-ppp.org Netcare PPP/PPI experience • Bronkhorstspruit Hospital • Bloemfontein co-location PPP • Port Alfred and Settlers PPP • UCT Private Hospital

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

COMESA RIA Conference -Public-Private PartnershipsSwaziland

Divyash Keshav | Netcare6 May 2009

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Format of presentation

About Netcare

Lesotho PPP

What went well

What could have been done better

What to look for in another COMESA country

CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

About Netcare

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Company profile – a tale of two cities

• Netcare Limited is a holding company listed on the JSE in 1996

• Treats over 4 million patients per annum

• Largest private health provider in SA• 52 private hospitals with 8,500 beds • Largest primary healthcare network• Largest emergency service provider • Leader in dialysis therapy – 61 centres• Leader in PPPs since 1998• Leader in private health training

In South Africa

• Largest private hospital group in the UK• Owns 51% of GHG• 56 private hospitals with 2,840 beds• Provider of clinical services to NHS via

the ISTC program

In the United Kingdom

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Netcare PPP/PPI experience

• Bronkhorstspruit Hospital• Bloemfontein co-location PPP• Port Alfred and Settlers PPP• UCT Private Hospital• Lesotho PPP

Netcare Southern Africa

• Mobile cataract services• Elective surgical hospitals• Primary care Commuter Walk-In

Centre (CWICs) (e.g. Leeds Station)

• Free Patient Choice

Netcare United Kingdom

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

SA hospital division is cutting edge

• 52 multi-disciplinary hospitals, many with international accreditation

• 15% of all beds are ICU and High Care

• 41 Trauma Units of which 5 Emergency Departments qualify for USALevel 1 Trauma accreditation

• 9 Radio Oncology Units

• Full spectrum of medical and surgical procedures including heart and lung transplants

• Only private burns unit in SA

• 48 pharmacies

• Average of 70% - 80% of profits after tax reinvested in equipment and capital expenditure over the last 12 years

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Primary Care

1. Source: Healthman 2008/09 NHRPL Submission

Primary Care

Medicross and Prime Cure Prime Cure

• 101 medical and dental centres• 42 retail pharmacies• 3.5 million patients treated

• 264,000 lives• Administers 49 medical options• Focused on low income market• Very low admin fees

Provider services Managed Care Organisation

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Emergency Services (Netcare 911)

• Over 240 emergency, rapid response vehicles and ambulances

• Fixed wing jets and national helicopter service for medical evacuation

• 7,5 million insured members

• 213,236 dispatched calls from new 100 seat call centre

• Electronic Patient Report Form (EPRF) now provides automated ‘on-site’system for roads and air service for accurate patient information and records

• Training centre for paramedics is the first private institution to be fully accredited by the Health Professionals Council (HPCSA)

• 463 emergency personnel trained

Voted South Africa’s no 1 Healthcare BrandSunday Times/Markinor survey 2008

TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Lesotho (PPP) Project

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Lesotho PPP

• Milestones:

- RFP 6 June 2007

- Closing date 8 October 2007

- Preferred bidder December 2007

- Commercial close 27 October 2008

- Financial close 20 March 2009

- Construction start date 23 March 2009

- Construction completion March 2011

- Hospital opening September 2011

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Lesotho PPP

• 10 further agreements

Financing agreements

• 166 pages• 25 schedules• Conditions precedent

PPP agreements

Subcontracting agreements

• Clinical and management services • Facilities management• Design and construction• Shared facilities –

Radiology/trauma/theatres/ICU

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Project brief

• 390 bed public hospital and 3 off-site filter clinics

• 35 bed private facility

• Gateway clinic

• Contract period: 18 years, including 2½ years construction/commissioning

• Provision of clinical and non-clinical services

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

2 main components

• Lesotho Referral Hospital• 3 filter clinics (District Healthcare)

Clinical services

• Design, build and construction• Equipment and FM

Construction

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Special Purpose Vehicle (SPV)

Netcare led consortium

Tsepong (Pty) Limited

Lesotho registered company, no 2006/855

Registration with revenue services

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Tsepong shareholding

Netcare Limited

Excel Health

Afri’nnai

Women Investment Company

D10 Investments

40%

20%

20%

10%

10%

South African healthcare company

Grouping of Lesotho based doctors

Grouping of Bloemfontein based doctors

Basotho women empowerment company

Local Chamber of Commerce Investment arm

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Role of partners

• Provision of visiting specialists

Afri’nnai Health

• Provision of medical services

Excel Health

• Subcontracting

Women Investment Company

• Subcontracting

D10 Investments

• Subcontracting and operator

Netcare

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

RPP Developers

Netcare Management (Pty) LtdTsepong (Pty) Ltd

Netcare Hospitals (Pty) Ltd

Grinaker LTA

Medical equipment

IT

HR

Private Ward

Government of Lesotho

Facility Maintenance -TBC

Cleaning

Garden

Security

Lab

National Renal Care

Laundry and linen

Pest control

Waste management

Clinical services

PPP agreement

Sub contractors Services providedPPP Agreement Partners

Contractual organogram

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Capital structure

Project funding*

Equity(15%)

Pure equity(10%)

Netcare(40%)

Loans(90%)

LEE¹(60%)

DBSA(100%)

Debt(85%)

* Excluding Government of Lesotho grant1. Tsepong Partners excluding Netcare

Netcareshareholder loan

(40%)

DBSAmezzanine loan/bridging finance

(60%)

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TRUTH | CARE | DIGNITY | PARTICIPATION | PASSION

Living our values

Project Team Structure – Govt. & Private Party

Integrated Hospital Commissioning (IHC)

Clinical Services Team

Design & ConstructionTeam

Medical Equipment

Facilities Management

LegalTeam Financial Team

Human Resources

Team

Project Co-ordination: Govt. led

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Legal and Institutional framework

• In SA we have standardised PPP guidelines issued by SA National Treasury ito PFMA

• Lesotho have no standard PPP guidelines but followed the IFC guidelines, also relied on current procurement processes

• PPP’s can be implemented with little or no guidelines

• Important to have advisers who have thorough knowledge and experience with PPP’s

• Government should establish a PPP unit, which should be part of their Treasury department to ensure the smooth running of the entire PPP project lifecyle

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

What went well

• Communication between all parties – understanding of requirements, clarification, etc.

• Government participation – incl. Ministries of Health & Finance

• Tender Process

• Negotiation – managing expectations

• Obtaining of Grant funding (Govt. & GPOBA)

• Meeting Local Economic Empowerment objectives

• Proper Project Management

• Cost neutrality squared

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

What could have been done better

• Government perspective:

- Site issues (i.e. GPS co-ordinates, ownership, EIA, bulk services, etc.)

- Shorter negotiation period

- Achieving Financial Closure earlier (discussions in parallel)

• Private Party perspective:

- Improved communication - between the different teams, staff, etc.

- Managing expectations of all stakeholders – e.g. exit of Hard FM provider

- Proper understanding and agreement on all funding issues

» Eliminate the need for clarification after financial close

» More flexibility with project finances

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CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

In summary – What to look for in another COMESA country…

• Political & economic stability

• Political will

• Trust

• Understanding of roles & objectives

• Innovation

• Flexibility

• Experienced operator

• Local partners who add value

• Good transaction advisors

• Willing lenders

• Most importantly a common goal to improve access to

quality and affordable health care

CARE | DIGNITY | PARTICIPATION | TRUTH | PASSION

Living our values

Thank you.