Local Government NSW Learning Solutions – June Update

Vanessa Bourke

LGNSW Learning Solutions

02 9242 4004

vanessa.bourke@lgnsw.org.au

Meet & Greet

Name

Position

Organisation

Your Happy Place (Egs. may include: Beach, Cinema,

Mountain, River, Boat, park)

LGNSW Learning Solutions – L & D Network Update

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Essential Skills and

Knowledge

Targeted training from expert presenters to develop

essential, professional and practical skills and

knowledge

Effective Workplace

Relations

Professional development programs to improve

workplace relations and people management in

your council

Advancing Local

Leadership

Supporting and developing the role of both elected

and professional leaders

Smarter Local

Government

Networking events with local government peers to

share good ideas and generate innovative new

solutions

LGNSW Learning Solutions – L & D Network Update

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New Programs for 2015 - Essential Skills and

Knowledge

+ E-Learning Programs

+ Code of Conduct & Ethics

+ WHS for Staff / WHS for Managers

+ The Proactive PA

Effective Workplace

Relations

+ Effective Workplace Investigations

+ Workforce Planning

+ Selection Skills

+ Managing Inappropriate Conduct & Performance

+ Performance Management Frameworks

+ Bullying & Harassment

Advancing Local

Leadership

+ Community and Stakeholder Engagement

+ Know your Planning

+ Managing People, Personality & Performance

Smarter Local

Government

+ Innovations in Service Delivery

+ FFTF Bootcamps

+ Amalgamations: To merge or not to merge

+ Regional Collaboration & Shared Services

LGNSW Learning Solutions – L & D Network Update

• Verbal Judo

• Effective Consultative Committees

• Workplace Investigations

• Bullying & Harassment

• Policy & Procedure Writing

• Business Writing

• Grammar & Punctuation

• Fit for the Future Bootcamps

• Workplace Investigations

• Report Writing

• IR 101

LGNSW Learning Solutions – L & D Network Update

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Programs of Interest : Jan – June 2015

Programs of Interest: Jan – June 2015 (contd)

• Media Skills

• Workplace Communication

• Councillor Seminars

• Financial Issues in Local Government

• Finance for Non Finance Managers

• Applying for Jobs and Performing in Interviews

• Leadership Skills

• Customer Care

• Supervisor Series

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Smarter Local Government

• Local Government in NSW is facing significant challenges

that demands fresh thinking.

• LGNSW Learning Solutions offers a range of programs to

support the sector in thinking through new & smarter ways

of doing business.

• Smarter Local Government round tables bring together

senior managers & elected members from councils to

exchange information, explore ideas and identify

opportunities to strengthen their role and performance.

• Conferences, seminars & networks provide opportunities to

bring Local Government people together to do the same.

LGNSW Learning Solutions – L & D Network Update

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Smarter Local Government

Forum feedback has identified the need for the following learning

forums:

- Workplace Investigations (August onwards)

- Bullying & Harassment (July onwards)

- Political Awareness (development phase)

- Onboarding for new staff program (plan/development phase)

- Managers Development Program (plan/development phase)

- Local Government Finance Summit (August)

LGNSW Learning Solutions – L & D Network Update

Effective Workplace Investigations

LGNSW Learning Solutions – L & D Network Update 9

One day workshop will help

managers, supervisors and HR

business partners to carry out

more effective investigations

within Councils

Plus complimentary practical

resource book included

In completing this workshop participants

will be able to develop their skills in

conducting effective and procedurally fair

investigations of alleged bullying, theft,

discrimination, victimisation and other

forms of workplace misconduct. Giving

them confidence to make sound and

defensible decisions.

Date: 5 August 2015

WHS (Safety Awareness for Staff)

LGNSW Learning Solutions – L & D Network Update 10

This half-day workshop will equip

people all new workers with the

WHS knowledge & understanding

to enable them to as new workers

to work safely and comply with

their WHS responsibilities.

In completing these workshops

employees will understand what is

expected of them to work safely and

to understand and comply with their

WHS responsibilities.

WHS for Managers & Supervisors

LGNSW Learning Solutions – L & D Network Update 11

One day workshops will provide

people managers, supervisors

and staff with the information to

enable them to comply with their

WHS role and responsibilities.

In completing this workshop

participants will be able to understand:

• WHS legislation as the basis for

meeting WHS requirements

• Manager’s WHS role and

responsibilities

• WHS information (policies,

procedures, programs & legislative

requirements, powers, rights,

obligations & responsibilities)

• How to identify hazards, and

assess and control risks for the

work area according to council’s

WHS policies and procedures and

WHS legal requirements.

Managing People, Personality & Performance

LGNSW Learning Solutions – L & D Network Update 12

This one-day workshop will enable

participants to learn the art of

managing people. Focusing on

communicating with different

personality types and performance

management communication.

Learning to communicate and give

feedback the right way, motivate in

ways that work and lead with

insight.

In completing this workshop participants will:

• Understand personality differences and how these

impact how you manage.

• Gain insight into the Enneagram personality

profiling system to start managing people with

greater success.

• Set the right frameworks for behaviour and

performance

• Learn how to give feedback and manage

performance.

• Learn how to adapt how you explain information

for different people and different situations.

• Learn the essential elements to influencing

behaviour.

• Speak with confidence and clarity about

performance goals.

• Understand the 5 elements of emotional

intelligence and how to develop each element for

your own success.

Managing Stages of Change

LGNSW Learning Solutions – L & D Network Update 13

LGNSW Learning Solutions one

day program will assist

participants to better

understand their role in

managing and implementing

change in the workplace.

In completing this workshop participants will be able

to:

• Identify the current drivers of change for Local

Government and the expectations about those

changes

• Understand and implement Kotter’s Change

Model

• Identify the two types of change and apply the

different strategies needed for each

• Identify and develop the expectations for the

Initiator, Manager and the Implementor of change

• Review the Change Flow Model and apply the

strategies needed to move people through Denial

and Resistance to change

• Understand the nature of organisational

resistance to change and develop strategies to

deal effectively with them.

Making Consultative Committees More Effective

LGNSW Learning Solutions – L & D Network Update 14

LGNSW Learning Solutions one

day program will provide

participants with an

understanding of the roles and

responsibilities of consultative

committees in the Local

Government context.

In completing this workshop participants will be able to:

• Understand roles, rights and duties of the

members and the decision making process

• Understand Award/ Legislative changes and

affected workplace structures and allied

documents

• Understand the structure of effective and

productive meetings

• Display improved skills in dealing with people and

situations using more effective communication

techniques

• Implement positive consultative processes in

working together and dealing with conflict and

negativity in meetings

• Conduct and participate in meetings correctly using

effective decision making, consensus and time

saving techniques

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Personal & Executive Assistants’ Conference

Swissotel Sydney - Friday 7 August 2015

• Initiative, Intuition & Partnership

• Adaptive Leadership & Systems Thinking

• Personality & Performance

• Becoming More Assertive

• Tips & Tricks for Using Social Media

• Making it All Happen

• Creating Opportunities from Change

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Focus on Collaboration

• Increased collaboration with Regional

Organisational Councils (ROCs)

• Working with councils to share training resources

• Bootcamps and Training Forums – bringing

together representatives from varied councils

• LGNSW programs – for individual councils or

groups of councils

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• Providing E-learning to Councils across NSW:

- With a Learning management system (LMS)

- Without a Learning Management System

(LMS)

• Wide range of subject material relevant to Local

Government needs

• Providing a more economical option (for example

approximately $6 per head annually whole council)

Expanded E-Learning Programs

LGNSW Learning Solutions – L & D Network Update

Program options

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- Standard program (off the shelf) delivery of eLearning

modules using your own council LMS

- Standard program (off the shelf) delivery of eLearning

modules using your LGNSW’s own LMS

- Standard program (off the shelf) then customised to

councils needs

- New Programs Built – Developed, Instructionally

Designed and Delivery of eLearning modules to use on

your councils LMS

LGNSW Learning Solutions – L & D Network Update

Find all details of upcoming programs

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• In the L& D Network pack find the LGNSW

Learning Solutions Calendar for the next 6 months

• On the LGNSW website – training programs,

seminar, conference and network details can be

found

LGNSW Learning Solutions – L & D Network Update

2015 National Local Government Human Resources

11 – 13 November 2015

Sofitel - Melbourne on Collins

LGNSW Learning Solutions – L & D Network Update