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Unit twoUnit twoGlobal code of Ethics for TourismGlobal code of Ethics for Tourism

ContentsContents

Teaching Focus

Time Allocations

Teaching Procedures

Teaching Objectives

Teaching Approaches

Teaching Difficulties

Teaching Methods

Teaching ObjectivesTeaching Objectives

Become familiar with Global Code of Ethics for Tourism

Be able to make the conversations at Hotel (1).

Understand some sentence structures and patterns.

Understand some sentence structures and patterns.

1 2 3 4

Teaching ApproachesTeaching Approaches

Let the students read the materials about Global Code of Ethics for Tourism

Introduce the ethical values common to humanity

Discuss the process of Checking in, changing Rooms in the hotel.

Homework

Tell them something about the diversity of religious, philosophical and moral beliefs.

Describe briefly the social and cultural traditions and practices of all peoples

Steps

Focus onFocus on

Global Code of

Ethics for Tourism Hotel (1).

2 Passages

Time AllocationsTime Allocations

Framework

Conceptual

AGlobal Code of Ethics for Tourism (3 periods)

Hotel (1) (3 periods)

Unit 2

Global code of Ethics for Tourism

Teaching DifficultiesTeaching Difficulties

Usages

Difficulties

The

New

Words

Some

Useful

Expressions

Teaching MethodsTeaching Methods

MethodsTeacher’s

Explanations

Discussing

Exercises

Questions

Teaching ProceduresTeaching Procedures

Global Code of Ethics for Tourism

Step1 Leading inStep1 Leading in

What is the foundation of tourism?

What do you think the host communities and local professional must do?

The foundation of tourism is to understand and promote the ethical values common to humanity, with an attitude of tolerance and respect for the diversity of religious, philosophical and moral.

They must acquaint themselves with and respect the tourists who visit them and find out about their lifestyles, tastes and expectations. They should be educated and trained.

Global code of Ethics for TourismGlobal code of Ethics for Tourism

The understanding and promotion of the ethical values common to humanity, with an attitude of tolerance an respect for the diversity of religious, philosophical and moral beliefs, are both the foundation and the consequence of responsible tourism. Stakeholders in tourism development and tourists themselves should observe the social and cultural traditions and practices of all peoples, including those of minorities and indigenous peoples and to recognize their worth.

abstain v. 禁止ethical a. 　 伦理的，道德的illicit a. 　　 违法的，不正当indigenous a. 　　土著的inherent a. 　固有的，必然存

在的

abstain v. 禁止ethical a. 　 伦理的，道德的illicit a. 　　 违法的，不正当indigenous a. 　　土著的inherent a. 　固有的，必然存

在的

stakeholder n. 从业人员trafficking n. 　 非法交易vulnerability n. 不便，因难in harmony with 和谐的natural heritage 自然遗产

stakeholder n. 从业人员trafficking n. 　 非法交易vulnerability n. 不便，因难in harmony with 和谐的natural heritage 自然遗产

Step 2 Learn New Words and Expressions

Step 3 Read the Passage and DiscussStep 3 Read the Passage and Discuss

What should the stakeholders do in order to have a responsible tourism?

Stakeholders in tourism development and tourists themselves should observe the social and cultural traditions and practices of all peoples, including those of minorities and indigenous peoples and to recognize.

Why are the powerful national laws indispensable to tourism industry?

The powerful national laws can protect tourists and workers. They should be educated and trained.

What are the things that the tourists should not do according to the passage?

They are illicit drugs, arms, antiques, protected species and products and substances that are dangerous or prohibited by national regulation.

How should tourists prepare for their travel?

They should be familiar with themselves and the places they are going to visit.

Step 4 Learn the Patterns and StructuresStep 4 Learn the Patterns and Structures

To做介词 To 是一个常用介词。在旅游英语中也很常见。上面文章中使用 to 作介词的

句子主要有： The understanding and promotion of the ethical values common to

humanity… 理解和促进人类共同的道德观… The education and training imparted to professional contribute to a

hospitable welcome. 专业人士受到的教育和培训有助于对游客的热情接待。 They must pay particular attention to the safety of foreign tourists. 他们必须特别注意国外游客的安全，因为这些游客可能遇到特殊的困难。

Step 5 ExercisesStep 5 Exercises

CHECK YOUR UNDERSTANDING

Mark the following statements with “T” for true and “F” for false.Mark the following statements with “T” for true and “F” for false.

( ) 1. The foundation of tourism is built on the understanding and respect for

different beliefs, but tourism does not always put up with them. ( ) 2. Tourism pays little attention to remote communities. ( ) 3. Tourism has a close link with the different aspects of the local society. ( ) 4. The interest of tourists can be protected only by the tourists

themselves. ( ) 5. To strengthen the legal system is vital to tourism. ( ) 6. Tourists must protect the local environment, needn’t obey the local

customs. ( ) 7. It’s unlawful for tourists to trade materials. ( ) 8. Tourists must be familiar with the conditions of both their own country

and the country they are going to visit.

T

T

T T

F

F

F

F

Listening and Speaking: Hotel (1)Listening and Speaking: Hotel (1)

Step 1 Leading in

Pretend you are a bellman in the hotel, how to greet at the guests at the door.

Pretend you are a receptionist at the front desk, how to help the guest to check in.

Pretend you are an operator, how to answer the phone call

Step 2 Learn New Words and ExpressionsStep 2 Learn New Words and Expressions

bellman 行李员 content 内容，装的物品 luggage stand 行李架 stationery 文具 breakable 易碎的 reservation 预定，保留 arrival list 抵达，统计 registration form 入住登记表 American Express Card 美国运通卡 coordinator 协调员

Step 3 Listen to the Dialogues and PracticeStep 3 Listen to the Dialogues and Practice

Sample Conversation 1:Bellman

(Greeting the guests at the door. The Jordans have arrived at the hotel.)

A: Bellman B: Mr. Jordan

Sample Conversation 2: Checking in

(A: Receptionist B: Mr. Jordan )

Sample Conversation 3: Changing Rooms

A: the Assistant Manager B: Mr. Jordan

(Mr. Jordan wants to change a room. He goes to the Assistant Manager.)

Sample Conversation 4:Switchboard Operator

A: Operator B: Caller

(Taking an incoming call.)

Step 4 Learn Useful Expressions and PatternsStep 4 Learn Useful Expressions and Patterns

USEFUL EXPRESSIONS AND PATTERNSUSEFUL EXPRESSIONS AND PATTERNS 1. May I help you with your bags, sir? 2. How many pieces of luggage do you have in all? 3. Please wait a moment. I will bring a luggage cart. 4. Would you mind taking this briefcase with you? 5. Just a moment, please. The elevator will be here soon. 6. Have a nice stay, sir. 7. In whose name has the reservation been made? 8. How do you spell your last name?

9. Would you please fill in the registration form? 10. Could you please put your nationality there, sir? 11. May I confirm your departure date? 12. The morning call is at 7:00a.m 13. Your may keep the room card until you check out. 14. We will make the change for you. 15. How long will you extend your stay in our hotel?

16. You are due to check out tomorrow.

Step 5 ExercisesStep 5 Exercises

Complete the following dialogues by translating the Complete the following dialogues by translating the Chinese into English.Chinese into English.

A: Good evening, sir. Welcome to our hotel.

B:Good evening . .

（我在你们酒店订了一个单人房间） A: Single room. Let me check.

.

（哦，有了。您的房号是 8642 ，这是您的房卡） A: .

（请把护照给我，并请填上这份旅客登记表）

I have reserved a single room in your hotel

Oh here you are. Your room number is 8642. This is your room card

Your passport, please. Please fill in this registration form

HomeworkHomework

Fill in the blanks with the words or expressions given Fill in the blanks with the words or expressions given below. Change their forms where necessary.below. Change their forms where necessary.

trend be resolute in circulation decline

go down see…as multimedia economic crisis

1. The prices of most commodities____________ in that country. 　　　2. Many university students _____________ higher learning ________ a new starting point.3. John Winston was ___________ swimming across the English Channel.

4.  The meeting will be held in the ___________ room of Hilton Hotel.5.  The ___________ at present is towards an ecological tourism.6.  The old band-notes are being taken out of ___________.7.  In some areas, the tourism resources are ___________.8.  That country has been in a very poor economic state over since the

_____________.

go down

see as

resolute inmultimedia

trendcirculationdeclining

economic crisis

Learn to communicate in the given situationLearn to communicate in the given situation

Situation 1Situation 1 Situation 3 Situation 3Situation 2Situation 2

Student A: a tour group coordinator of a hotelStudent B: a tour guide

The tour group have arrived at the hotel. The reservation has been made:19 group members, nine single rooms and five double rooms, two days’ stay, morning call at 7 o’clock., breakfast time at 7:30.

Make a conversation between A and B in which the coordinator confirms the advanced reservation.

The Following Expressions May The Following Expressions May ＢＢ e e UsedUsedThe Following Expressions May The Following Expressions May ＢＢ e e UsedUsed

In whose name was the reservation made?

How many rooms have you reserved?

What types of room have you reserved?Useful Useful ExpressionsExpressions

What’s your departure date?

How many people are there in this group?

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