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LS703 The xAPI: What Does an Instructional Designer Need to Know? Megan Torrance, TorranceLearning Orlando, FL March 16 – 18, 2016

LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

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Page 1: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

LS703The xAPI: What Does an Instructional

Designer Need to Know?

Megan Torrance, TorranceLearning

Orlando, FL • March 16 – 18, 2016

Page 2: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Life in a Post-SCORM WorldWhat Does an Instructional

Designer Need to Know?

Page 3: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

[email protected]@MMTorrance@xAPIGnome@[email protected]/in/megantorrance

Megan TorranceCEO, TorranceLearning

Page 4: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Tour the campus & buildings

Explore benefit package

Take a skills assessment

Attend webinar

Attend a class

Rate your experience

Complete online course

Observe the job being done

Receive coaching

Watch a video

Follow a blog

Read a book by an expert

Elearning: Welcome & virtual tour

Elearning: Log into LMS

Elearning: Plant tour

Class: Your benefits & you

Class: Email and You

Elearning: Who’s who

Elearning: Our customersClass: Finance 101

Recorded webinar

Webinar

Multiple choice test

Practice doing the job

Job shadow

Class: Using the intranet

Onboarding Plan BOnboarding Plan A

Page 5: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What is xAPI?

“x” = experience

“API” = application programming

interface

Simple, lightweight way to store

and retrieve records

Page 6: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What is xAPI?

Answer #1 Next-generation SCORM

Answer #2 A protocol for recording any learning experience to give a more rich picture of the development path.

Answer #3A protocol and language for sending and retrieving data about learning experiences: activity statements

Answer #4“the holy grail” where we can correlate job performance data with training data to assess people and training effectiveness

Page 7: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

When we live in a SCORM world …

… we live in a box.

Page 8: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What is SCORM?

Time

Score

Location

Status

Answers

Page 9: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

When we live in a SCORM world …

• We focus on the instruction & the

media in elearning.

• Developer tools do the heavy lifting for

SCORM.

• We don’t think much about data or

reporting.

• We may struggle to tie learning

“completions” to organization results.

We probably don’t track out-of-

LMS learning at depth or scale.

Page 10: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

In an xAPI world …

• We focus on the instruction & the

media & the data in everything.

• There are few rich developer tools do

the heavy lifting for xAPI yet.

• We now get to think about data and

reporting.

• We can tie learning & behavior to

results if we do it right.

We can track out-of-LMS learning

at depth and scale.

We can tie behaviors & results to

learning.

Page 11: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

So get comfortable with some of this …

Page 12: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What’s in an xAPI activity statement?

Page 13: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Claire read Business Writing for Professionals

John practiced frosting birthday cakes

Lindsey watched the Company History video

Rashad completed Oil Change Upselling

Actor verb object

Actor verb object context

Page 14: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Mohammed wrote a blog post about local theatre that got 45 views and 3 comments

Oron rated ATD event Essentials of Creating Learning Experiences with xAPI @MMTorrance 4 stars “coffee rocked, nice use of WebEx”

Claire read Business Writing for Professionals

John practiced frosting birthday cakes

Lindsey watched the Company History video

Rashad completed Oil Change Upselling

Cynthia completed Oil Change Upselling score 60%

Ladan simulated landing at DTW

Arthi simulated landing at DTW in SimSuite #4 and was rated 98% by Instructor

Page 15: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Experiment with statements here

http://adlnet.github.io/xapi-lab/

Page 16: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

So what should we track & Measure?

Page 17: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Stop thinking about your courses

Start thinking about your questions.

Start thinking about what data would

help you answer those questions.

You’re already using some ID concepts

and techniques that will lend themselves

well to an xAPI world …

Page 18: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

!Design a solution to meet stated needs !

Respond to questions correctly

!Decide a course of action

!Collect & enter data accurately

!Nail roof shingles safely

Practice in Training

Know . . .

Business Goal that solves a

Business Problem

Adapted from: Cathy Moore

Cathy Moore’s Action Mapping

Page 19: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Kirkpatrick’s Levels of Training Evaluation

Level 2 Level 2 Level 3 / 4 Level 4 / 5

Behaviors

!

Practice & Testing

Knowledge & Retention

Results & ROI

Level 1

Satisfaction & Experience

SCORM

xAPI

Page 20: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

The 70/20/10

People ExperienceFormal

SCORM

xAPI

Page 21: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Conrad gottfredson & bob mosher’s5 (9) Moments of Learning Need

5 Moments of Learning Need: Gottfredson & Mosher http://www.learningsolutionsmag.com/articles/949/9 Moments of Need: Torrance https://www.td.org/Publications/Magazines/TD/TD-Archive/2014/09/Nine-Moments-of-Learning

Apply

New

More

Solve

Change

SCO

RM

xAP

I

SCO

RM

BeforePrepare

Remember

Teach

Page 22: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

An Experience Learning Model

Experience

Debrief

Reflection

Action Planning

What

What happened?

So what?

Now what?

Page 23: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What can you do now that you have xAPI?

• Learn more about the learning

experience

• Learn more about the performance

• Correlate learning with performance

• Correlate learning with results

• Correlate performance with results

• Offer more targeted training

• Support performance in better ways

• Learn from others

• Share learning with others

• Compare performance and learning

across learners

• Deliver and track training outside of

the LMS

Page 24: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What’s being done with xAPI now?

Page 25: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

A lot of tools-based projects to learn more about the learning experience

PDF

Video

Developer tools

Page 26: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Very granular learning experience data & testing results …

Page 27: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Reading back from the LRS to make smarter courses

From within the course:

Where are you?

What are you learning from other

courses?

What did you do before?

Page 28: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Reading actual performance data from other systems to make smarter courses

What are people doing that’s better

than before?

Which learning experiences work

best to improve performance?

Based on performance, what

learning do I need? Not need?

Page 29: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Handles some things better than SCORM

Social learning

Gamification

Badging & credentials

Aggregating across platforms

Formal & Informal learning

Page 30: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Plus a bunch of somewhat boring things that learning tech ought to do but couldn’t with SCORM

Work offline

Work outside the LMS

Work on a different server than the

LMS

Complex interaction & question-

level data tracking

Page 31: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What’s an instructional designer to do?

Skills you need:• Instructional Design

• Written Communication

• Visual Communication

• Developer Tools

• Project Management

• JavaScript

• Data Science

• Data smarts

• Good questions

• Business acumen

Page 32: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

What is a day hike?

Those first-step projects that:

• Show real impact

• Help you figure out your data issues

• Prove your point

• Free or very low cost

• (Maybe even under the radar)

Things you can pick up and do

without breaking other things.

Dollarphotoclub_60078630

Page 33: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Why do you need a day hike?

You can’t sell xAPI. (no one cares)

You can sell the connection between improved learning data and better organizational outcomes.

You probably need a proof-of-concept.

You have to show it.

Page 34: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

SCORM on steroids

Where can I get it?

Sean Putman’s work in xapiquarterly.com

Page 35: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

The hypomnema

Where can I get it?

https://github.com/TorranceLearning/bookmarklet

tincanapi.com/bookmarklet/

Page 36: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

The experience learning to do list

Where can I get it?

https://github.com/TorranceLearning/xAPI-Gnome

Page 37: LS703 The xAPI: What Does an Instructional Designer Need ... · Attend webinar Attend a class Rate your experience Complete online course Observe the job being done Receive coaching

Go forth.