LSC 3013Professional Communications

THE WORLD OF WORK

PRESENTATION

Sheikha MohammedH00202810

Introduction

I will preview some information about the RAK Free Trade Zone Authority :

The employee The companyThe jobHCT graduatesOverall evaluation

The employee's information

Name: Aamna

Work: Government Services Executive - RAK Free Trade Zone Authority.

Qualification:

Bachelor in General Linguistics. Minor in Business Translation.

The employee's information

skills :

Communication Problem solving Malty tasking Dealing with difficult clients Team work Decision making

experience:

10 months information desk 1 year visa section Research assistant 3 years in university pay work Tkatof in Sacker hospital write some documents help other

in organizing files.

The job’s description & duties

Descriptions:

answering inquiries about UAE Residency. Receiving visa applications from registered clients. Raising unusual cases to supervisors in order to come up

with workable solutions. Involving in additional tasks at the department if needed for

achieving work necessities.

Duties:

reporter

Evaluation of the job

What she enjoys about the job? Why?

Dealing with clients and costumers from different nationalities, personalities and backgrounds.

Explaining rules and regulations of Residency in the UAE. Solving problems clients might face regarding their visas and

residencies .

what you would like to change? Why?

Queue System. Timing. Changing the rules without notice.

Aamna’s evaluation for a job?

Very good

location

history type

Company's information

History

It was established in May 2000 by an Emiri Decree from Ras Al Khaimah's ruler His Highness Sheikh Saqar bin mohammed Al Qassimi with His Highness Sheikh Faisal bin Saqr Al Qassimi as its Chairman.

Company's information

The Philosophy :

The RAK FTZ vision is to reach global brand recognition as an investment agency.

Its mission “to attract and maximize the growth of value-added, know-how based, technologically advanced, innovative businesses in Ras Al Khaimah and to help UAE companies internationalize via a global office network.”

(Philosophy statement, (n.d))

Description of the company ‘s customers/ clients

100% tax exemption 100% foreign ownershipTransparent laws and regulation State-of-the art communication facilities

(Description of the company’s Customers/ clients statement ,(n.d))

THE COMPANY ORGANIZATION CHART

Head of departments Directors

Deputy

Managers

General manager

Supervisors Coordinators

officers Executiv

es

Assistants

THE COMPANY’S REPUTATION

shows continuous commitment by promoting, supporting, organizing and participation

RAK FTZ plays a major role in Ras Al Khaimah which it operates exceed economic contribution and they are committed to presenting its corporate social responsibility objectives.

JOBS FOR HCT GRADUATESKNOWLEDGE, SKILLS & QUALIFICATIONS REQUIRED

Personality skills:

Patient Communication Assertiveness Confident

Academic back ground Language (English) Other languages (Indian French Arabic) Time management Ability to malty task Computer skills

Overall evaluation

What I like about a job?

what I don’t like about a job?

My Evaluation of the Company.

My Evaluation of the job.

1- How about the salary?Increase the salary.

2- Do you have a special holidays? Yes, the officinal holidays.

3- Do you have a trip? Conferences for the work (marketing for the company) enjoy Dubai's famous places global village.

My questions

References

Description of the company’s Customers/ clients statement (n.d), Vice President's Club, retrieved from https://abcdubai.olasoft.com/uploaded/67/inst/4037601/553627/RAK%20Free%20Trade%20Zone.pdf

Philosophy statement (n.d), Vision, Mission & Values, retrieved from http://www.rakftz.com/en/article/about-us/vision-and-mission.html

The Company’s Reputation (n.d), The Company’s Reputation , retrieved from http://www.rakftz.com/en/section/corporate-social-responsibility