MAGAZINE N°03 jewellery which can be connected to a smartphone app to smartwatches with two-way voice functions, GPS positioning, wander detection and fall detection. These innovative

N°03MAGAZINE

W E A R A B L E T E C H N O L O G Y | | I S O S T A N D A R D I S A T I O N & G D P R | | E X H I B I T O R P R O F I L E SW E A R A B L E T E C H N O L O G Y | | I S O S T A N D A R D I S A T I O N & G D P R

Topic 2017

CAREABOUTCARE

04 Editorial

06 Wearable technology meets (mobile) telecare

08 Introduction Alberto Val Vicente, Verklizan Spain

10 ISO and General Data Protection Regulation

12 Verklizan certifi es highest security standards for IP voice communication

13 UMO Prevention Web – Monitor, Predict, Act & Prevent

14 Agile development within Verklizan

16 UMO WellBeing Web – Proactive monitoring

17 Working towards a European Standard on the Social Care alarm chain

18 Verklizan: Global Coverage

20 Verklizan Innovation Day 2017

22 Partners present at the Verklizan Innovation Day 2017

This is the third edition of the offi cial Verklizan Magazine.Providing you with the ongoing and future developments in the markets for telecare and telehealth. This edition also contains the special Verklizan Innovation Day 2017 section!

Verklizan Magazine

Cont

ent

UMO Real-Time ExchangeOptimise the data management of your organisation

UMO Real-time Exchange offers a suite of interfaces to enable information

exchange with external platforms in order to manage import, export and

update of data in the UMO database using industry-wide technology standards.

The suite consists of three interfaces:

UMO Real-time Import

Receive data from external systems to be processed automatically in the UMO platform.

UMO Update Request

Receive update requests for client records which can be processed after approval.

UMO Real-time Export*

Automatically synchronise client or alarm reporting data with external systems.

* In development

More information?

Want to explore the possibilities for your organisation? Contact your local Verklizan representative.

Careregistrationsystem

ElectronicHealthRecord

UMOPlatform

Partner cloud

eCommerce

InternalCRM

Pg 5

Edito

rial

Who cares, and who needs to be cared for? This is an important question.Shouldn’t we start focusing on those who are becoming frail, who need support in active and

healthy aging and who need guidance and care during the slow decline of their health, yet prefer

to stay in their own safe and supportive environment as long as possible?

Secondly, shouldn’t we also consult the care providers and volunteers who are knowledgeable and care about the work that they do, but are often unable to provide the care they would like to give?Together they are the key to the successful introduction of care-to-home support due to their understanding of the client and care provider’s perspective.

Technology providers are able to develop (almost) any solution to support care, but do they really understand the needs of those they are providing support to? Equally, care organisations may have a good understanding of how to provide care, but do they know how technology can support them and their clients in exercising it?

The inevitable result of this is cooperation between care organisations, technology providers and scientifi c institutions to discover the real needs of frail people and their care providers, simply by spending time with them in order to understand how they live and the challenges they face. I know that we all care about care, so let’s join forces and provide solutions that offer a safe and supportive environment to those who need it most.

Kind regards,

Riny van Zandwijk, CEO Verklizan Group

I know that we all care about care, so let’s join forces and

provide solutions that offer a safe and supportive environmentto those who need it most.

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Pg 7

parameters such as heart rate, oxygen levels, activity and temperature. This not only offers an improved overview of the wellbeing of (mobile) alarm users but also opens up new

WE SEE A CONTINUOUS GROWTH IN THE ADOPTION OF MOBILE ALARM SERVICES

opportunities for health and wellness services for monitoring overall health or more specifi c patient groups.

» User driven design with a

focus on usability is essential

The tech industry is generally geared towards younger people, which results in many features, endless settings and user interfaces with tiny buttons. We have seen that the companies and partners with a focus on the ageing population are continuously improving the usability of smartwatches, rather removing functions than adding new ones, thus really making them easy to use.

» What will the future bring?

Overall, we will see a continuous growth in the adoption of mobile alarm services, wearables will contribute to this growth and can attract new target groups for (mobile) safety. In addition to this, new technologies offer advanced health tracking which is also opening up new services in a consumer environment. We look forward to all the possibilities that wearables will bring, and are excited about our cooperation with new and existing partners to build the required interfaces to the UMO platform!

» More information?

Explore all of our partners using the partner search feature on our website: partnersearch.verklizan.com

“”

Since its rise in 2013, the market for wearable technology

hasexploded. Especially in the early days predictions were

promising a global adoption and signifcant impact to our

daily lives brought by these new innovations. However, the

following years did not show the projected continuous growth

numbers, and it seems that consumers are still searching for

the real usefulness and value behind the available wearable

technologies, such as smartwatches and fi tness trackers. This

has meant that suppliers and manufacturers have been forced

to switch from a rather generic approach to a more specifi c

approach with specifi c features serving specifi c target groups.

Pg 6

» Opportunities in the ageing population

The majority of wearable consumers are between 25-45 years old, but the need for a more specifi c approach brings opportunities to the ageing population and their needs and wishes to remain safe and independent. Therefore we have seen many suppliers and partners (new and existing) developing personal safety solutions for the elderly using wearable technology. In order to provide 24/7 alarm services,

Wearable technologymeets (mobile) telecare

an interface to the UMO platform was developed by various suppliers in many different countries.

» Reducing stigmatisation

and keeping the operator at hand

Solutions range from an alarm button fi tted in jewellery which can be connected to a smartphone app to smartwatches with two-way voice functions, GPS positioning, wander detection and fall detection. These innovative solutions provide the user (and their relatives) with the peace of mind that assistance is close at hand, fi t in a non-obtrusive device as familiar as a watch or a piece of jewellery.

» Health and activity monitoring on your wrist

With rapid technological developments, smartwatches are becoming more and more intelligent and can already track vital

Pg 9

» How would you describe yourself in 3

words? Loyal, modest, focused (on technology, healthcare, and of course my friends).

» What gives you energy? The sun. Light. New things. Motivating other people.

» Is there anything else you would

like our partners, customers and

other connections to know about

you? I hope you all have the confi dence to work closely with us, so that we can collaborate in the creation of technical innovations for a better future for everyone.

MY FOCUS IS TO EXPAND THE USE AND ADOPTION OF UMO PLATFORM IN THE SPANISH MARKET.

Since 16 August 2017, Alberto Val has been Head of Verklizan

Spain and Portugal. His Pharmacy Ph.D. and experience in

technical industrial engineering enabled him to become

well-acquainted with healthcare and technology. In parallel

to this, his career has also developed in this direction. Who is

Alberto and why did he join Verklizan? He introduced himself

to us in this interview.

» How would you describe Verklizan in 3 words?

To me Verklizan is like family, genuine and open. All the staff are friendly and caring, and people really listen to your point of view.

» What made you decide to start working at Verklizan? I believe in the products of this business sector. Elderly people are living at home longer and require more assistance to be able to stay in their homes. Verklizan creates solutions to make this possible.

» What is your fi rst priority as COO for Spain and Portugal? My focus is to expand the use and adoption of UMO platform in the Spanish market. Main priority is the successful implementation for Cruz Roja Española (CRE). This is a large project in which we will connect 12 call centres.

» What are your main daily activities at the moment? At the moment I spend most of my time familiarising myself with the ins and outs of the UMO platform and the CRE project.

» What are you looking forward to?

Verklizan is in the process of developing solutions in the fi eld of preventive care. I face the challenge of convincing all market

Pg 8

Introduction Alberto Val Vicente, Verklizan Spain

participants of the value of our products - elderly people, telecare services providers and healthcare authorities. Preventive care can increase quality of life and, at the same time, save costs in the healthcare systems, public or private.

» How about your working life before

Verklizan? My last project before Verklizan was in the technology sector, where I was CCO for Anfi x Software. Here I gained experience in “Fintech” markets and in the use of online marketing tools. Before this, I worked at Roche, a pharmaceutical company, as the Managing Director for Emminens Healthcare and as a Regional Sales Manager.

» What would you like to learn or do in the

future? Learn new languages and improve languages such as English, for example. Furthermore, I would like to spend more time doing sports, walking and cycling.

» What do you do in your spare time? At weekends I like to spend time doing wildlife photography and I am interested in learning about European history. I also like organising barbecues and cooking, for example paella. At the moment I am trying out Indonesian cuisine.

Pg 10

Personal and fi nancial data is a type of currency for criminals online. With your stolen identity,

a criminal may be able to access your bank account and obtain credit cards or loans in your name.

Furthermore, they can misuse medical data.

The increasing use of the internet and digital communication in healthcare has triggered the need for new regulations. ISO 27001, the internationally renowned standard for information security systems, is a framework that helps organisations to keep information secure. To make sure organisations protect their data, the EU has created the new General Data Protection Regulation, which will enter into force on 25 May 2018. For Verklizan and its customers, it is essential to be ready for this important moment. Matti Groot, Management Representative for ISO certifi cation processes at Verklizan, explains why.

» How does Verklizan make sure that the

requirements of the GDPR are met?

It is important to acknowledge that the data that is entered and processed using our products is not owned by Verklizan, but by our customers, the service providers. The GDPR specifi cally underlines the end-user as a crucial entity concerning his or her own personal data. This results in responsibilities for both Verklizan as the supplier and for monitoring centres as the service provider, in order to create a safe and secure environment in which personal data is protected. From the product perspective, we are and have been continuously improving our products to meet the related technical and legal requirements.

ISO and General Data Protection Regulation What does it mean in terms of your organisation and you as a person?

From an operational perspective, processes are aligned and safeguarded following international standards and frameworks. The elements and processes where responsibilities regarding data protection and security between Verklizan and the customer are linked have been identifi ed and agreed upon in order to comply with these regulations.

» What is the relation between

ISO 27001 and EU GDPR?

ISO 27001 is a framework for information protection and identifi es personal data as an information security asset. It covers most of the EU GDPR requirements. Over the past few years, various EU countries have already put local laws and regulations to ensure data protection and privacy in place, such as the Dutch Data Protection Act which came into force on January 1st 2016.

Since we are already compliant with both ISO27001 (latest audit 10/2017), ISO9001 (latest audit 10/2017) and the Dutch Data Protection Act, Verklizan is confi dent that from the product perspective, the requirements as stated in the GDPR are met. We look forward to the continuing cooperation with our customers and other stakeholders to ensure safe and secure service delivery.

Verklizan certifi es highest security standards for IP voice communicationWe are proud to announce that Verklizan has recently successfully fi nalised the offi cial

certifi cation process for the UMO platform with the Swedish research and innovation institute

RISE. The certifi cation is an extension and formal requirement of the Swedish government

regarding the adoption and use of the Social Care Alarms Internet Protocol (SCAIP) in Sweden.

One of the key driving forces for the development of the SCAIP protocol was to accelerate the

transition towards digital telecare in Sweden. As a leader in good practice in this transition, the

SCAIP protocol is currently being adopted outside Sweden.

» Secure data & voice communication

An important requirement for the certifi cation was the support of encrypted IP data and voice communication for optimised safety and security in the communication between telecare applications/devices and alarm receiving centres.

» Ready for the future

The support of encrypted IP data and voice communication strengthens the already existing IP capabilities of the UMO

platform. The end of the analogue phone line infrastructure by telecom providers has been announced and scheduled in many European countries. This will result in further adoption of digital alarm systems across Europe and the demand for solutions that can offer this in a safe, secure and reliable way.

» More information

If you would like more information about the certifi cation, please contact us.

Pg 13

UMO Prevention WebMonitor, Predict, Act & PreventMost healthcare systems that are created post-World War II are based on an acute care model.

The system only goes into action until one becomes sick or not well. Unfortunately the focus is

mainly to address rather than prevent urgent issues and manage chronic illnesses. This reactive

approach to healthcare is expensive and ineffective in meeting the needs of today’s population.

» New UMO module

Verklizan is in the process of developing a module called UMO Prevention Web. This will be a dedicated module that simplifi es large-scale prevention with the UMO platform. With UMO we can gather information about the client. Every time a client presses an alarm, sensors could register data like blood pressure, heart rate, movement, medication use etc. An algorithm can analyse this data and generate a warning when there is a negative trend going on for a client. This can be the trigger for an operator to register preventive care for the client if needed.

» Predictive care solutions

Shifting to a care model that emphasizes prevention would benefi t in a number of ways, beyond simply impacting the health system. Well-implemented proactive or predictive care solutions are key to improving the quality of life.

Additionally, within our resource-constrained health system, proactive and predictive solutions like UMO Prevention Web can generate the cost reductions and improved outcomes we all seek.

Pg 12

Pg 15

items by the product owner and scrum master. Once the backlog items have been approved by the product owner, the planning part is complete.

> The next step is developing the user stories (formed in backlog items) that have been added to this sprint. After development, the stories are tested.

> The most important part for our customers then takes place: User review. Ideally, we will receive input from several customers to verify the changes we made to the product. Based on feedback of stakeholders, we then start the process again by deciding priorities and modifying the list of priorities.

» What are the advantages of Scrum

development?

> Frequent delivery of features: Customers can access solutions to the problems they indicated as being the most important sooner.

> Stakeholders can prioritise issues progressively refl ecting the actual market conditions at a given time. When increasing numbers of customers help us and we help them, together we are able to help larger numbers of elderly people to remain in their own homes for as long as possible.

> Our developers are extremely intelligent people who are able to create the most modern features. But they feel a lot more valued when they know they are working on issues that actually matter, and will receive frequent in-depth feedback from the same people who actually use the product.

It sounds great - work with us and you will get precisely what you want in just a few weeks. This isn’t exactly how things work. What could work well for one customers won’t necessarily work for another, therefore a balance is needed. The assigned product owner manages the requirements and priorities involving all stakeholders in order to fi nd the best fi t for all customers and the product itself.

If you want to learn more about helping us improve our products, please contact your sales manager!

Agile development within VerklizanDeveloping solutions for you. How do we do this?

Pg 14

In its 20 years of existence, the UMO

has grown into a full service platform

for monitoring centres. With the growth

of abilities, customers and technical

possibilities software development

has evolved in an exciting but equally

complicated process.

When you start development based on a 10-step plan up to a determined endpoint, everything can change when you come across obstacles during the second step that affect all of the following steps. Therefore, Verklizan started to use the Scrum development methodology, which is based on the principles of Agile.

» What is Agile or Scrum?

The fi rst hits about these terms on Google provide you with information about overlapping concepts, such as self-organising teams, working in short cycles, Voice of the Customer, Minimum Viable Products, user stories etc. How does it work at Verklizan? The development process at Verklizan follows several steps in a 2 week cycle:> A product owner identifi es the customer

need and decides the priorities of these needs (together with the stakeholders). It is essential to create a list (user stories) of needs and remain open to modifying this list according to changes in priorities.

> The priorities are translated into backlog

CUSTOMERSCAN ACCESS

SOLUTIONS TO THE PROBLEMS THEY

INDICATED AS BEING THE MOST

IMPORTANTSOONER.

UMOWellBeingWebProactive monitoring

Mister Sanchez is 78 years old and lives in a small village

near Madrid (Spain) in his own home. Last year his wife died,

meaning that he now has to cook for himself and take his

medication for diabetes. Since he has no children and is not

very mobile, he lives a lonely life. For his safety and security

he already has subscribed to a telecare service, which he can

access by wearing an alarm button to ask instant response from

a monitoring centre. But what else can we do to support him?

The ageing population raises questions about the quality of life in the future. Can we improve the quality of life of elderly people in a more proactive way on a large scale? At the moment, Verklizan is in the process of developing a module, UMO WellBeing Web, that can support people in remaining in their own homes by proactive telephone calls about their wellbeing.

UMO WellBeing Web can be used to plan appointments for wellbeing checks, medication reminders, birthday calls etc. When the operator opens the module, an overview of the appointments is displayed. Furthermore, the operator is guided by a wizard which starts by opening an appointment. By means of a step-by-step presentation, the basic client information and an overview of previous appointments is shown to the operator. Additionally a follow up appointment can be created.

These kind of services are already widely used across Spain, so therefore we are confi dent that it will open up opportunities in other countries too. With UMO WellBeing Web we support:

> Longer independent living for the elderly, also those without a personal alarm device;

> Regional monitoring of the well-being of vulnerable elderly on behalf of governmental institutions;

> Telehealth programs for chronic diseases.

Currently, we are working on this module with several stakeholders to improve and fi ne-tune all of its features. If you would like more information, please contact your local representative.

Working towards a European Standard on the Social Care alarm chain

Pg 17

The European infrastructure relating to the availability of universal standard(s) for social

care alarm services is fragmented. Many standards and good practices have been developed

and adopted on a local level, but an overall standard on a European level does not exist. We

believe the existence of such a universal standard on the social care alarm chain could strongly

contribute towards maintaining and improving the quality and adoption of social care alarm

services. Additionally, this will also support the implementation of new innovative services to

improve the quality of life and independency of the European society as a whole.

» CEN/TC 431 - Service Chain

for Social Care Alarms

From the above observation an initiative has been started by CEN, the European Committee for Standardization, to defi ne a standard for the social care alarm chain. CEN is an association that brings together the National Standardization Bodies of 34 European countries. Verklizan actively participates on the Dutch committee involved in this project, which is cooperating with all local committees involved such as the United Kingdom, Sweden, France, Norway, Denmark, Germany, etc.

» Harmonising existing models

of the social care chain

The intention behind this standard is not to stipulate an entirely new service defi nition. Many good local and national standards

already exist, such as good practices, codes of conduct and standards on security, alarms and healthcare and which already, to a greater or lesser extent, cover elements of the social care alarm chain.

The important value and vision of this new standard lies in the integration of existing standards while not focusing on isolated cases (e.g. security, privacy, data protection, installation) but on the social care chain as a whole, following the customer experience and supporting customers with a clearly defi ned structure and recommendations. A fi rst draft is expected to be fi nalised in the fi rst part of 2018.

» More information?

We will keep you informed of our progress. If you want to learn more please contact us.

DEFINE A EUROPEAN STANDARD FOR THE SOCIAL CARE ALARM CHAIN

Pg 16

Subsidiaries

FR US

2015 2016

Verklizan Ltd

Verklizan France

Verklizan B.V.

Verklizan, SL

Verklizan GmbH

Verklizan USA, Inc.

Pg 18

Globalcoverage

+ 6 subsidiaries+ 17 countries+ 110 partners+ 320 organisations

+ 1,400,000 subscribers

Global player

Today the UMO platform is being used in 17 countries across the

world, our customers provide services using the UMO platform to

over 1,400,000 people. We offer our solutions from our head office in

the Netherlands and subsidiaries in Germany, Spain, France, United

Kingdom and USA.

Company development

NL DE ES UK

1983 2003 2007 2008

Company development

Pg 19

Verklizan B.V.

Netherlands, Belgium

Verklizan GmbH

Germany, Switzerland, Austria,

Slovakia, Luxemburg

Verklizan, SL

Spain, Portugal

Verklizan Ltd

United Kingdom, Ireland,

Norway, Sweden, Finland,

Australia, New Zealand

Verklizan France

France

Verklizan USA, Inc.

United States

Pg 21

The next pages show the partners who arepresent at the Verklizan Innovation Day 2017.

The Verklizan Innovation Day is the

international symposium for social alarms,

telecare and telehealth, offering a global

overview of what the sector and its fi elds of

activity are expecting in the future.

» Inspiring conference programme

Presentations cover the latest developmentsof the UMO platform, new trends in thetelecare and telehealth market as well asinnovative use cases from countries acrossEurope. German, English, Spanish and Frenchinterpreters are present to translate thepresentations into the different languages.

» Target groups

In addition to highly qualifi ed experts from thesectors of social alarms, telecare, telehealthand security, the following participants attendthe event:> Managing directors and management

boards,> Human resources managers and heads of

monitoring centres,> IT-managers and IT-executives,> Decision-makers from the marketing and

sales department. They are able to make contact with decisionmakers from industry, science and politics.

» Exhibition area

Verklizan partners present their latestproducts in the exhibition area.

» More information

For more information about the previous ornext editions, go to innovationday.verklizan.com

Pg 20

Topic 2017

CAREABOUTCARE

Verklizan Innovation DayAnnual international conference for social alarms, telecare and telehealth

29 November 2017 – Essen – Germany

oldntec GmbH

Attentive

The oldntec GmbH is an innovative startup company from Oldenburg, Germany that

develops and distributes IT-based assistance products for the healthcare market.

oldntec’s employees have more than 10 years of research-experience in this market.

Our fi rst product is called ambiact – a cross-platform smart meter for all widely-used

care phones.

ATTENTIVE is a French manufacturer of personal response systems. For 10 years

it’s mission is to improve the quality of life of dependent people who want to

remain in their homes. We provide them safety and medical comfort through our

products and services.

Which products and solutions we offer

About the products and solutions we offer

The Assistance Call – Easy-to-use. Voice controlled. Call out for assistance! The Assistance Call is a service for voice-controlled digital assistants like Amazon Alexa. The service reacts to your voice commands and informs your beloved ones and neighbors via email, text message, or phone call if you need help or simply want to talk. The Assistance Call does not replace social alarm but offers a less obtrusive entry to in-home safety for everyone. The service can be added

to any voice-controlled digital assistant product and also forwards initiated calls to social alarm service centers, if requested.

ATTENTIVE provides a complete range of products which are dedicated to the security and the well being of the dependent person. LUNA is a multi-technology device and can use PSTN – IP – 3G – RFID – BLUETOOTH – and WIFI connectivity. All our solutions are dedicated to the family and professional caregivers.

With LUNA the patients can connect a screen to receive pictures of their closest ones, or receive calls and voice messages to stay in contact with them.

ATTENTIVE5 rue Georges Besse34830 Clapiers, France+33 (0)4 67 59 24 25attentive-technologies.com

Pg 23

oldntec GmbHGrünteweg 35

26127 Oldenburg49 (0) 441 181 317 23

[email protected]

present at INNOVATION DAY

2017

Pg 22

Doro Care GmbHDoro Care offers social care and telecare solutions for elder and

disabled people for independent and safe living in their own homes. Our broad

portfolio includes digital social care phones, modern smartphones with an

integrated assistance button, and more, all with safe and secure communication

with the Alarm Receiving Centers.

The Swedish parent company, Doro, is the global market-leader in senior

mobile phone. Doro offers easy-to-use mobile phones and smartphones, mobile

applications, fi xed line telephony with loud and clear sound. Doro is a public listed

company and present in more than 40 countries.

Doro Care is the pioneer in the fi eld of digital social alarms. Already in 2008, we as the fi rst supplier in Germany, received an approval from the Healthcare Insurance (Pfl egekasse) to deliver and supply IP/digital social alarm. Our digital social alarms are easy to install and maintain – a true

plug & play solution.

Our modern digital social alarms are always online, continuously monitoring the connection and status of the social alarm by performing

regular heartbeat checks. The devices communicate via IP and

GSM for a faster and more secure

alarm handling. They are supported by i-care® online for cost effi cient remote fi rmware upgrades, programming and support.

Doro Care offers a wide range of telecom products to meet the specifi c needs and wants of the target group. Our portfolio covers

modern smartphones, feature phones and a GPS alarm-watch-phone.

We provide mobile telecare for different needs and situations, also for people suffering from dementia. Build-in-speakerphone, integrated assistance button, A-GPS localization, tracking, Bluetooth® alarm trigger, and more. The Doro Liberto®825 smartphone was earlier this year awarded by Stiftung Warentest 01/2017 as „The best senior smartphone”.

The Doro Alarm Application (DAA) is a mobile phone app which can be installed on Doro smartphones to make

them compatible with alarm receiving centers.

Doro Care GmbHZum Talblick 2

61479 GlashüttenGermany

+49 6174 9614774www.doro.com/care

Modern, digital and mobile Telecare solutionsfrom Doro Care


2017

MyATTENTIVE web platform and applications are designed for the professional caregivers to have an overview of all their patient’s health status and to be able to manage of their devices.

Ilogs

TeleAlarm

ILOGS is an ICT company from Austria with an international focus. With it´s

e-health solution MOCCA, ILOGS is market leader in several European countries

in the area of mobile home care. One focus of the company is the development and

delivery of innovative solutions for elderlies and lone worker.

TeleAlarm is an independent market player in the world of Telecare,

headquartered in La Chaux-de-Fonds, Switzerland and Leipzig, Germany. We are

active throughout the European and North American market.

About the products we offer


With it´s award winning Smartwatch SafeMotion, ILOGS offers the most innovative personal alarming watch for lone workers and elderlies. The system can easily be adapted to different user groups (e.g. elderlies with dementia, lone worker in risk areas, etc.). Besides the alarming functionality, the watch offers additional modules, like voice recording, phone calls, messaging, person down, calendar, etc.), which can be activated case by case. SafeMotion is seamless integrated in UMO / Verklizan and already used in many countries.

SafeMotion also can be licenced as a white label solution.

TeleAlarm provides products which support independence, security, and peace of mind. Our technologies enable individuals with cognitive and mobility restraints to live safely and securely in their own homes, or in a care home surrounding. We are active in the areas of safe living at home, as well as professional assisted living systems for care and nursing homes. We also provide completely integrated software solutions for monitoring centers and programming software.

ilogs mobile software GmbHKrone Platz 1

9020 Klagenfurt am WörtherseeKärnten, Österreich

+43 463 504 197 [email protected]

www.safemotion.org

TeleAlarm Europe GmbHHertzstraße 204329 LeipzigGermany+49 341 271 57 80www.telealarm.com

Pg 25


2017


peace of mind. Our technologies enable individuals with cognitive and mobility

in their own homes, or in a care home

areas of safe living at home, as well as

for care and nursing homes. We also provide completely integrated software solutions for monitoring centers and

Pg 24

EssenceEssence is a global provider of IoT connected-living solutions for healthcare,

communication and security service providers, serving households and small

medium businesses. Leveraging 24 years of experience and innovation, with

a global presence and over 25 million devices deployed worldwide. Essence is

committed to developing and supporting solutions that both enhance its partners’

businesses and enable people to live fuller, better lives. Essence has garnered

recognition both by consumer and industry experts, being the recipient of the IoT

Business Impact Award, IoT Breakthrough Award, the Internet of Things Award,

ESX Innovation Award and others.

The award-winning Care@Home Multi-Service Platform is an Aging-in-Place product suite that combines traditional social alarm solutions with innovative new ones to spearhead a paradigm shift in how seniors are protected. By offering seamless home care monitoring indoors and outdoors together with emergency monitoring, Care@Home allows an unparalleled level of independence for seniors and peace of mind to their loved ones. Care@Home Smart Alerting devices, the innovative VPD with Intelligent voice activation technology providing advanced solutions for seniors in order for them to receive assistance in times of need – especially in situations when they are unable to reach traditional panic buttons.

Care@Home™ Active a ground breaking mPERS solution, extends the existing Care@Home Aging-in-Place platform beyond the home to provide protection anywhere, allowing seniors to continue leading an active lifestyle. Location based fall and panic alerts to family members and healthcare providers allow seniors the freedom to maintain their mobility without being bound by unnecessary additional devices.

12 Abba Eban AvenueHerzliya

IsraelTel: +972-73-2447777

[email protected]

About the solutions we offer


2017

In line with the brand promise “innovation and you”, Philips only uses advanced, process-supporting technologies and services to create innovations that improve the lives and health of people. At the same time, Philips has a deep understanding of the needs of healthcare providers, patients and consumers. This enables a holistic approach beyond the entire Health Continuum: from a healthy lifestyle to prevention, diagnostics and therapy to patient-centered care at home.

“Living at home” is part of Philips’ Health Continuum. The company’s solutions enable a connected care and a self-determined life at home. Chronically ill patients and multimorbid elderly benefi t from solutions that facilitate the self-management of their disease and enable a higher quality of life. The solutions are not only on the highest quality standard and provide safety at home, but also create a health economic benefi t.

Vivago LtdVivago® develops smart safety and wellbeing solutions for preventive care. The

innovative solutions cover the whole care chain from home care to assisted living,

care homes, hospitals and rehabilitation. As a pioneer in health care technology,

Vivago already ensures safety for tens of thousands of individuals in Europe.

Vivago’s unique solutions are patented and have been awarded with several

international recognitions.

Unique solutions for wellbeing and safetyVivago’s solutions increase the feeling of safety with automatic alarms and by providing wide range of wellbeing information to support daily care and to follow-up the effectiveness of care. Real-time notifi cations inform about changes in the person’s wellbeing and it enables care providers to react proactively and focus on individual care. Wellbeing information can also be shared with relatives.

Vivago LtdItsehallintokuja 6FI-02600 EspooFinland+358 10 2190 610www.vivago.com

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2017

Libify Technologies GmbHLibify Technologies GmbH was founded in Munich in 2010. The company puts

independency for aged people and people in need of care in the focus of its

development. Together with health care organizations and other partners Libify

has strengthened its position as an innovation driver in the area of PERS and

mPERS within only a few years.

Libify Technologies GmbHRüdesheimer Str. 11

80686 München www.libify.com

Those are the products/solutions we offer The hybrid emergency call solution GEOCARE® holds a strong position in the market. For the fi rst time ever it offers users safety both at home and while out and about. Easy operation is a key feature of the LIBIFY® emergency call solution GEOCARE®, whether for the private customer or the business partner. The service spectrum also extends to smart technologies and IoT. Already today Libify achieves full integration of all these areas with PortalPlus. This provides a monitoring

service and complete remote administration for current and future PERS and mPERS technologies.

Pg 26

Royal PhilipsRoyal Philips (NXSE: PHG, AEX: PHIA) is a modern healthcare company

and the world leader in diagnostic imaging, image-based therapy, patient

monitoring, healthcare-IT as well as consumer health care products. Philips

supports clinics and medical practices to improve quality, effi ciency, and

cost-effectiveness of patient care with its professional solutions.

The company was founded in 1891 with its headquarter in the Netherlands.

Currently, Philips employs approximately 71,000 people in more than 100

countries, 4,840 of them in the DACH region (Germany, Austria, Switzerland).

Philips DACH GmbHRöntgenstraße 22

22335 [email protected]

www.philips.de/notrufl oesungen


Hausnotruf

CareSage

Telemedizin

Medido


2017

The Zembro bracelet is available in two different versions> Zembro – a mobile personal alarm

system incl. App for relatives and Verklizan call center.

> Zembro Plus – a dedicated alarm solution for Dementia- and Alzheimer patients incl. safety lock, indoor localisation, Geofence / Track & Trace and Verklizan call center.

ZembroUEST NV, the company behind the Zembro bracelet, developped a mobile state

of the art personal alarm system with a beautiful design, a real ease of use for

elderly and a long lasting battery. Thus the bracelet is worn all the time and

guarantees safety and peace of mind for elderly and relatives.

Pg 29


2017

easierLife has developed the sensor-based alarm system ambioassist for elderly to life safe at home. The goal of the ambioassist system is to signifi cantly increase the emergency detection rate by applying innovative technologies without the need to access the emergency response button. This increased safety is achieved by sensors (especially motion sensors and door contact

sensors). Based on the sensor data ambioassist can detect automatically if a critical situation is present or not. Many years of development and testing under real life conditions with more than 100,000 captured conditions led to an intelligent system, which is able to recognize only from the motion patterns of a person, whether an unusual situation is present. This information will be

easierLife GmbH easierLife GmbH develops and distributes solutions related to safety, security

and assistance. easierLife provides an assistive system with active and passive

alerting for the social and healthcare market: Active by using an emergency

response button and passive by using ambient sensors. The emergency

detection rate is substantially increased through this combination. Due to the

passive detection the system can be used even for people with dementia, unlike

traditional social alarm systems that have only one emergency button.

easierLifeSchönfeldstr. 876131 KarlsruheGermany+49 721 9654192, [email protected]


ZembroMoutstraat 729000 [email protected]

Pg 28

ClimaxClimax Deutschland GmbH, located in Cologne, is the German representative of

Climax Technology Co., Ltd., established in Taipeh, Taiwan. Climax applies their

expertise in telecommunication and radio frequency technologies for innovation

and production of wireless security, emergency call and home automation

systems since 1985. Climax Deutschland distributes different items including

products for safety technology that are licensed under the brand name of

Blaupunkt, a long-standing German car radio manufacturer with over 75 years of

experience in producing high-quality goods.

About the products we offerWe do not only offer security and home automation technology, but also telecare products and home emergency-call systems.

MX-3 system protects relatives in need of care with special features like an optional free callback function, text message alerts and 2-way alerting (contact id + voice). Up to 100 sensors and DECT-devices (such as handheld transmitters with built-in microphone

and speaker or wireless external speaker points) can be linked with the systems.

Mobile Lite Pro (2 in 1) is a new and innovative mobile and stationary emergency call system. It allows 3G-alerting, simple and quick 2-way communication, gps tracking, text messages and remote updates. We offer ip-versions on demand.

Climax Deutschland GmbHMax-Planck-Str. 10

50858 Cologne, Germany+49 221 291963-5

[email protected] www.climax-deutschland.com


2017

forwarded directly to an emergency call center. In addition relatives and carers can check through their smartphones if everything is normal.

About the product/solution we offer

With the TAVLA Box we realize interactive screen solutions. There is a vast amount of potential applications. Residents and guests can access information and media resources, do reservations, or play games. The Box runs our open software platform, which

enables different types of Interactions. Applications are all similar to use, thus very easy. People with cognitive and physical limitations can also use our multimodal Interactions without help of others.

TavlaTAVLA is a young company from Cologne, Germany. We develop technology for

interactive solutions with touch and speech interaction. Our technology is already

implemented in several senior homes in Germany. We are your partner for the

digital future in healthcare.


TAVLA Technology UGIm Dau 1450678 CologneGermany+49 221 / 3466 0885www.tavla.de

Pg 31


2017

Tynetec, Aid Call and Jontek are the three brands that combine to form Assisted Living & Healthcare, which specialises in creating innovative technology based care solutions for health, housing and social care services.

Legrand Assisted Livingand HealthcareLegrand are global experts in electrical and digital building infrastructures, with

a presence in over 80 countries and a total workforce of approximately 36,000

employees worldwide.

Legrand UK & Ireland is organised into the following specialist divisions: assisted

living and healthcare, cable management, power distribution, wiring devices and

data communications.

Tyneteca business unit of Legrand Electric Ltd

Unit 10 Cowley RoadBlyth Riverside Business Park

Blyth, NorthumberlandNE24 5TF


Pg 30

Neat GmbHSafety with a personal touch: NEAT is a leading supplier of innovative products

and solutions for Telecare, Dementia and wireless nurse call - easy to confi gure

and easy to use, considering the needs of people who use them. Together with

Germany’s largest service providers, NEAT makes lives of tens of thousands of

people throughout Germany easier - at home, in nursing homes or in assisted

living facilities. NEAT devices are reliable, of high quality and offer functional

designs for ease use and high safety. This provides our customers with reliable,

fl exible and customer-specifi c solutions. From classical care phone solutions to

accessory solutions with radio transmitter add-ons and to software solutions.

NEAT offers extensive specialized knowledge and expertise, helping the

customers to tailor the right offer.

The products/solutions we offerTelecare: means remote care for older and retired people within their own four walls. The growing numbers of older people in our society will make this form of health care increasingly important.

Our comprehensive range of products, as the new full digital Telecare platform NOVO, including services and communication allows NEAT to care for people in a range of situations and sectors. NOVO works as a smart hub on all different communication networks as IP on Ethernet or GSM/GPRS or analogue PSTN. Additionally the new CMP (Care Management Portal) enables for a wide range of new services. Mobile solutions complete the product offer.

Dementia: NEAT supports these growing challenges using the D-POS dementia system and the DOOR door alarm system. This lightens care assistants’ workloads and allows patients to have their own space. Patients only have to wear the D-ATOM around their wrists, a specially programmed radio transmitter, and thus enjoy maximum freedom of movement.

Nurse call: Hospitals and care facilities increasingly need to ensure that their processes are as effi cient as possible. Well-designed technology can help them to organize their daily workfl ows more clearly and should ideally allow them to spend more time with individual patients. Depending on workfl ows and needs, D-Server or TREX Systems offer an optimized solution.

NEAT GmbHCarl-Zeiss-Ring 12

85737 Ismaning+49 (0)89 51996660

[email protected]/de


2017

Zintouch is a complete online platform for a Mobile Personal Alarm System, specially developed for those who need and want safety and self-reliance indoors and out. The mobile and incredibly compact device has a simple touch button as alarm, so that the user can contact family, friends or healthcare professionals at any time or place. Pressing the alarm button immediately notifi es three people at the same time by sending a (pre-recorded) spoken message. The fi rst person who accepts the call for help, can speak directly with the user and will receive the exact location of the user at that moment, using the Zintouch web app on their phone. In addition, they can also use the app to open the door of a client to enter

ZintouchZintouch is a Dutch healthcare innovation company set up by professionals with

many years of experience in different areas of healthcare technology, including:

alarms, access solutions and remote screen care. Zintouch develops solutions,

which add freedom and safety to the living enjoyment of people who would like to

stay independent as long as possible.

Zintouch Mobile Alarm Platform

www.zintouch.eu

Pg 33


2017

Pg 32

Smartwatcher Technologies

The Creative Specifi c Software Company

Striving to become Europe’s leading brand for wearable security solutions,

Smartwatcher makes professional safety available to everyone at the press of a

button. The Swiss team of designers and engineers works relentlessly to develop

easy-to-use and fl exible solutions that let people feel safe at home and when out

and about.

Creative Specifi c Software is a company created in 2012, located in Saint Raphael,

Nice area, France. It’s a Leader of Automatic Incident detection related to elderly

(AIDE) at home as well as in institutions or sheltered homes.


The solutions we offer

Smartwatcher Technologies Technoparkstrasse 1

Zurich CH-8005+41 43 508 46 92

www.smartwatcher.com

The Creative Specifi c Software Company316 rue Isaac Newton 83700 Saint RaphaelT: +33 4 83 62 81 00,W: + 33 6 63 57 04 33


2017

Smartwatcher Technologies

Smartwatcher’s cross platform safety solution lets its subscribers use their preferred smartwatch, wearable such as Apple Watch, TAG Heuer Connected, or smart-jewelry as personal safety devices.

In addition, Smartwatcher develops and markets its own series of emergency watches which are optimised for elderly people and for people with dementia. These are standalone 3G/4G devices, offering unprecedented freedom,

fl exibility and easy of use. Some devices are IP67 water-resistant and can be used in bath and shower.

A reliable and innovating system allowing to :> Visually check rooms effi ciently> Detect automatically falls or incidents

at home or in private areas in an institution

Based on:> An optical sensor (WIFI connected

to the base)> A powerful image processing

algorithm> A patented process> A base connected to the internet.

A fall detection system with "indoor" location for common areas and “outdoor” location for Alzheimer people: the VAC Watch

A secure web platform to analyze statistics and store data according to parameters set

the home very quickly without getting a key. The unique platform of Zintouch is a self-developed web-based platform which can be offered in Private Label (both hardware and software) for our customers or resellers and is worldwide available. For professional follow up by a monitoring centre the device can be connected to the UMO platform.

Integration with Lifestyle monitoringSensara is a simple and innovative lifestyle monitoring system that warns family, friends or neighbours on the occasion that you need assistance in your home or alerts you of potential health risks. Sensara doesn’t use cameras or microphones, just simple wireless motion sensors. It’s now possible to combine the Zintouch solution with Sensara lifestyle monitoring, which makes it possible to send an alarm in case of emergency through pushing the Zintouch alarm button or when the Sensara sensors detect an emergency. More information?Want to learn more on Zintouch or the unique connection with Sensara Smart Monitoring? Request for more information by contacting Zintouch. Website Zintouch: www.zintouch.eu.

Telegrafi kBig data company, founded in 2013, in the fi elds of Internet of Things and Silver

Economy, Telegrafi k offers stay-at-home technologies for BtoB and BtoBtoC

markets. Telegrafi k developed a smart care software platform transforms home

sensors’ data into added value services, such as alerting and monitoring services.

The products/solutions we offer

Pg 35


2017

Pg 34

Pharmacell MedicationSystems Ltd.

pikkerton GmbH

The right medicine to the right time! Pharmacell Medication Systems Ltd. is the

producer of the Careousel® pill dispenser series. 20 years’ experience and over

250,000 satisfi ed users tell its own tale. Careousel® provides highest security,

Swedish quality, easy handling and current technology. Ready for professional

use and for complicated medications.

The Berlin-based sensor and radio specialist pikkerton has been working for over

12 years in the development, construction and manufacturing of both customer-

specifi c and proprietary detection systems, wireless sensor networks and mobile

communications. Main emphasis is on smart metering, industrial monitoring and

electronic assistance systems for the elderly and frail people (AAL).


The solutions we offer

Pharmacell Medication Systems Ltd.Dechenstrasse 15aD-40878 Ratingen,

T: +49 2102 51 69 [email protected]

Stefan Gal, Director & International Sales

pikkerton GmbHKienhorststrasse 70D-13403 BerlinT: +49 30 3300724-0www.pikkerton.comwww.grannyguard.eu


2017

The right medicine to the right time – this is the idea behind Careousel®. A fully developed technology allows with highest precision insuring the compliance. No medication will be missed and only the right medicine will be provided. Overdose is not possible. With message function for text and email alerts if medication is not taken. Careousel® is individual programmable directly on the device or through

personal computer, smart-phone or tablet. Interface to other systems possible.

In addition to professional ZigBee, wireless-MBus and WiFi sensors,

Otono-me is an innovative telecare service allowing weakened people to live safer at home, better surrounded by family. The service is based on the main features of basic telecare (a panic

pikkerton offers „Grannyguard“, a novel and inconspicuous fall detection system

in the shape of a light switch that works permanently in the background.

Besides the fall detection, other critical situations are also recognised: climatic measurements, movement and activity analysis. Grannyguard sends text messages (SMS) and includes a complete, high-quality hands-free system to establish voice calls in any sequence. The product can be used both in outpatient and in inpatient care.

Telegrafi k SAS15 Chemin de la Crabe31300 ToulouseFrance+33 5 82 95 50 52www.telegrafi k.eu

button, an intercom, and a 24/7 telecare platform). 4 passive infrared sensors and 1 open door sensor are being added into the house. Telegrafi k’s smart care software platform analyses the activity

of the person and automatically detects when something abnormal occurs. The person lives as usual, Otono-me watches over.

Available on web : app.otono-me.com

Intercom + Panic bu�on + Sensors (Passive Infra-red & open door sensors)

casenio fulfi ls almost everybody’s wish to be able to live independently in one’s habitual environment.

Our system detects unusual situations via sensors and notifi es not only the inhabitant but family members or a care taker as well. casenio fi lls the gap between a simple emergency call and a complex smart home system.

casenio AGFounded in 2104 in Berlin, casenio focuses on systems for intelligent assistance

and comfort. casenio’s parent group “Die Netz-Werker AG”, is a well-established

system retailer.

In 2015 casenio was awarded with the “SmartHome-Award” as “best start up” and

is decorated with Germany’s seniors’ seal of approval.

casenio AGKiefholzstr. 4, 12435 Berlin - Germany

+49(0)30 [email protected]

The products/solutions we offer

Publisher: Verklizan, November 2017

Editors: Jenny Pat Tochtermann, Evelien van Wijngaarden, Daniël Schut

Design: Doeft merk & communicatie

Translation: Rheinschrift Übersetzungen

Verklizan Group

Stationspark 500

P.O. Box 28

3360 AG Sliedrecht

The Netherlands

www.verklizan.com

Colophon

Pg 37Pg 36

2PCS Solutions GmbHThe 2PCS system is an alerting and locating system designed for the duties of

professional care addressing the safety and independence of persons in care. The

solution and technology design of 2PCS allows the usage in various living and care

settings, both in inpatient as well as ambulatory care.

Product

Mobile Telecare & Home Telecare solutions

The 2PCS solution consists of self-developed pieces unifi ed in a holistic system with its own character and is unique on the market.2PCS Safety Watch – Mobile emergency call and service call system (localization indoor/outdoor); 2PCS Funkfi nger – the classic one for indoor only;

2PCS Software Platform – Primary functions: Emergency and escalation management; automated alarm and notifi cation processes; possibility to localize missing people; 2PCS reader system - RFID antennas, for the localization of persons in buildings.

2PCS Solutions GmbHKaiserjägerstraße 16020 Innsbruck+43 512 890016www.2pcs-solutions.com


2017

Arkea on lifeArkea On Life (www.arkeaonlife.com) is a subsidiary of Credit Mutuel Arkea. Arkea

On Life is dedicated to create solutions for ederly people to help them to stay longer

and safer in their own home.

For the safety outside home, Arkea On Life has developed a smartwatch with its own Sim-Card. It allows to launch an alert in all of Europe with the possibility to locate the customer. For the safety at home, Arkea On Life has developed a telecare tablet : it allows to launch emergency video calls with our call center. The family can make video calls or send messages and pictures too.

Eric Le Berre0033 2 98 00 46 [email protected] www.arkeaonlife.com

Eric Le Berre

Verklizan NetherlandsStationspark 500P.O. box 2843360 AG SliedrechtThe NetherlandsT +31 (0)184 42 18 18E [email protected] Verklizan Ltd – United KingdomSuite 17 Link 665 Business Centre Todd Hall Road HaslingdenRossendaleBB4 5HUUnited KingdomT +44 (0)844 561 18 14E [email protected] Verklizan GmbH – GermanyVerklizan GmbHHochstadenstrasse 1141469 NeussGermanyT +49 (0)2137 927955E [email protected] Verklizan, SL – SpainC/Perú, 828290 Las RozasMadrid, SpainT +34 (0)91 630 02 31E [email protected] Verklizan – France148 rue de l’Université75007 ParisFranceT +33 (0)1 84 88 49 46E [email protected] Verklizan USA, Inc. – North AmericaPO Box 1076Old SaybrookCT 06475USAT +1 (800)-862-0264E [email protected]

Documents

MAGAZINE N°03 jewellery which can be connected to a smartphone app to smartwatches with two-way voice functions, GPS positioning, wander detection and fall detection. These innovative