MAI Computing, Inc. Providing Computing Service since 1985 We Work for Your Business!

MAI Computing, Inc.MAI Computing, Inc.

Providing Computing Service Providing Computing Service since 1985since 1985

We Work for Your Business!We Work for Your Business!

Products and Services for Products and Services for AgenciesAgencies

Computer hardware and softwareComputer hardware and software Programming and custom databasesProgramming and custom databases Installation and setup of networksInstallation and setup of networks Internet connections, e-mail & websitesInternet connections, e-mail & websites Data migration from old to new systemsData migration from old to new systems Experience with various agency softwareExperience with various agency software Setup remote access to agency systemsSetup remote access to agency systems 3CX VoIP telephone systems3CX VoIP telephone systems

Computer Hardware & Computer Hardware & SoftwareSoftware

Certified Intel Product Dealer (IPD)Certified Intel Product Dealer (IPD) ““Tier 1” authorized w/ IBM & HP/CompaqTier 1” authorized w/ IBM & HP/Compaq Microsoft “Top Reseller”Microsoft “Top Reseller” Xeon servers scaled to your siteXeon servers scaled to your site Entry level through top end workstationsEntry level through top end workstations All current security fixes, patches and All current security fixes, patches and

purchased software loaded on every purchased software loaded on every system we deliversystem we deliver


Competitive pricing vs. Dell and othersCompetitive pricing vs. Dell and others Windows 2011/2008/2003 Server Windows 2011/2008/2003 Server

supportsupport Windows 7/Vista/XP desktop supportWindows 7/Vista/XP desktop support SCO UNIX, LINUX & IBM AIX supportSCO UNIX, LINUX & IBM AIX support Transfer programs and data from old Transfer programs and data from old

system to new systemssystem to new systems Over 60 servers and 650 PC systems Over 60 servers and 650 PC systems

installed at agencies since 1994 !installed at agencies since 1994 !


Thousands of software titles from Thousands of software titles from hundreds of vendors available at hundreds of vendors available at competitive pricescompetitive prices

Corporate anti-virus solutionsCorporate anti-virus solutions


Various brands of notebooksVarious brands of notebooks Printers, scanners, multi-function Printers, scanners, multi-function

devicesdevices Disk, Offsite and Tape backup systemsDisk, Offsite and Tape backup systems CD & DVD burnersCD & DVD burners Battery backup systemsBattery backup systems Disaster recovery planningDisaster recovery planning Off-site backup and disaster recoveryOff-site backup and disaster recovery


Consulting, Hardware & Consulting, Hardware & Software, Network SupportSoftware, Network Support

Programming and Programming and DatabasesDatabases

Programmers experienced with Programmers experienced with numerous languagesnumerous languages C++, Visual C++C++, Visual C++ Java, HTMLJava, HTML COBOLCOBOL Visual BasicVisual Basic

Microsoft Access custom databasesMicrosoft Access custom databases

Local / Wide Area NetworksLocal / Wide Area Networks

Data and voice cable installationData and voice cable installation Cable racks, patch panels and desk Cable racks, patch panels and desk

jacksjacks 10/100/1000 switches10/100/1000 switches Fiber optic cable and terminationsFiber optic cable and terminations Wireless networksWireless networks Wireless e-mail via Blackberry / Smart Wireless e-mail via Blackberry / Smart

PhonesPhones

Local / Wide Area NetworksLocal / Wide Area Networks

Virtual private networksVirtual private networks Remote connectivity via various Remote connectivity via various

methodsmethods Terminal servicesTerminal services Remote desktopRemote desktop

Over 30 miles of data/voice cable Over 30 miles of data/voice cable installedinstalled


Providing Internet & Managed Providing Internet & Managed ServicesServices

Internet ServicesInternet Services

DSL and T1 connectionsDSL and T1 connections 384K/128K through 6.0M/512K DSL 384K/128K through 6.0M/512K DSL

serviceservice Fractional T1 through full T3 connectionsFractional T1 through full T3 connections

Routers and firewallsRouters and firewalls Wired and Wireless routersWired and Wireless routers Various brands of hardware solutionsVarious brands of hardware solutions

Internet ServicesInternet Services Web and e-mail domain hosting plansWeb and e-mail domain hosting plans E-mail spam filtering for domains hosted on our serversE-mail spam filtering for domains hosted on our servers Web based mail client allows retrieval of mail from anywhereWeb based mail client allows retrieval of mail from anywhere ““C-Panel” web page allows you to manage e-mail addresses. Add, change, delete, forward and setup “Out of C-Panel” web page allows you to manage e-mail addresses. Add, change, delete, forward and setup “Out of

Office” notifications.Office” notifications. SPAM filtration through both offsite on on-site products availableSPAM filtration through both offsite on on-site products available

Managed ServicesManaged Services

Monitor client networks 24/7Monitor client networks 24/7 Deliver daily health checksDeliver daily health checks Spot emerging problemsSpot emerging problems Track hardware and software assetsTrack hardware and software assets Generate inventory reportsGenerate inventory reports Track software licensesTrack software licenses

Managed Services Managed Services ScreenshotScreenshot


Meeting Your Custom Meeting Your Custom Software NeedsSoftware Needs

Data MigrationData Migration Copy existing programs and data to new Copy existing programs and data to new

systemsystem Restore all desktop iconsRestore all desktop icons Transfer all Internet favorites and cookiesTransfer all Internet favorites and cookies Transfer e-mail account settings, contacts, Transfer e-mail account settings, contacts,

folders and messagesfolders and messages Transfer documentsTransfer documents Transfer program files and dataTransfer program files and data

(some programs may require re-(some programs may require re-installation however data is transferred)installation however data is transferred)

Agency Software ExperienceAgency Software Experience

Applied Systems Agency ManagerApplied Systems Agency Manager Experience at 35 sitesExperience at 35 sites Familiar with nuances in installation and setupFamiliar with nuances in installation and setup Have performed numerous Novell to Windows Have performed numerous Novell to Windows

migrationsmigrations Ratings programs familiarityRatings programs familiarity

AMS RateAMS Rate Auto OwnersAuto Owners Carolina CasualtyCarolina Casualty

Agency Software ExperienceAgency Software Experience Ratings programs familiarity Ratings programs familiarity

DefenderDefender GrangeGrange Nico / NifisNico / Nifis NorthlandNorthland Progressive Pro-raterProgressive Pro-rater QuoteWorksQuoteWorks RackleyRackley And others many others. . . And others many others. . .


Network Connectivity, Network Connectivity, Conventional and IP Phone Conventional and IP Phone

SystemsSystems

Remote AccessRemote Access

Setup of Terminal Services into ServersSetup of Terminal Services into Servers Setup of Remote Desktop into desktops Setup of Remote Desktop into desktops

– Eliminate “Go to My PC” Monthly – Eliminate “Go to My PC” Monthly ChargesCharges

Wide area networksWide area networks Virtual private networks for file access Virtual private networks for file access

across internetacross internet VNC Remote SupportVNC Remote Support

3CX VoIP Phone Systems3CX VoIP Phone Systems

User Portal – Configure your own extension preferences easily and from anywhere

3CXPhone – Stay connected to the office wherever you are

Advanced forwarding rules – Set-up by caller ID, time and type of call


Web-based Management Console - Access the phone system from anywhere

Virtualize - Save on hardware, energy & administration costs

Monitor - Monitor events & performance of PBX like any other server application


SIP Phones – Automatic configuration of popular SIP Phones

VoIP Gateway – Continue to receive and make calls on your existing phone lines

VoIP Providers – ‘Out of the box’ configurations for leading VoIP providers worldwide


3CX Assistant – Manage your phone from your desktop, not a cryptic phone keypad!

Microsoft Outlook – Launch calls from Microsoft Outlook or other popular CRM systems

Instant messaging – Communicate with colleagues via text chat


3CX Bridges – Set-up interoffice calls as FREE internal calls from remote cities

Advanced Features – No extra cost for voice mail, auto attendant and Queues.

Tele-work – Employees work remotely while staying connected to the company’s IP PBX


Soft phones – Use in combination with your IP Phone

IP Phones – Use any leading SIP hardware phone

Phone wiring – No need for extra cables as phones use your computer network

Documents

MAI Computing, Inc. Providing Computing Service since 1985 We Work for Your Business!