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Accelerate Your Business to Performance Excellence The Baldrige Excellence Framework is a proven approach that your company can use to build a highly competitive organization. The framework encourages you to integrate seven key focus areas into one management system: 1. Leadership 2. Strategy 3. Measurement, Analysis… 4. Customer 5. Workforce 6. Operations 7. Results The Framework provides you with a non-prescriptive set of requirements for each area. As you consider each requirement you identify gaps that you correct. As improvement occurs the Baldrige Benefits begin to accrue. Learn how billion-dollar companies use the U.S. Baldrige Performance Excellence Framework to maximize their success… and how you can, too! WHAT IS BALDRIGE? The United States Baldrige Performance Excellence Program was created by an Act of Congress in 1987 to encourage American companies to become more competitive. It has since been adopted world-wide by leaders who want to increase their company’s sales, quality, customer satisfaction, employee engagement, and profitability. Prestigious Baldrige-based Awards have been earned by the largest and most successful companies in the world including Boeing, Nestle, IBM, PWC, and the Four Seasons Hotels. Now it is your company’s turn to benefit! Employ the Same Methods Used by the Most Successful Companies The benefits of adopting Baldrige- based excellence are measured by NIST.gov. Impacts include dramatic sales growth, improvements in customer and employee satisfaction, increases in strategic execution and innovation. NIST published the Baldrige 20/20 report to highlight some common impacts: Learn How to Build a GREAT company that runs itself Baldrige is recognized as the world’s most credible framework that you can use to go from good to GREAT. Use it to achieve your freedom from stress, aggravation, and overwork. Use it to build a loyal team who you can delegate to with confidence and without losing control. Use it to build a highly valuable company that is recognized as a market leader. Make the Leap from Good to GREAT!

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Page 1: Make the Leap from Good to GREAT! · 2018. 5. 31. · Performance Excellence Program was created by an Act of Congress in 1987 to encourage American ... Make the Leap from Good to

Accelerate Your Business to Performance Excellence

The Baldrige Excellence Framework is a proven approach that your company can use to build a highly competitive organization. The framework encourages you to integrate seven key focus areas into one management system:

1. Leadership 2. Strategy 3. Measurement, Analysis… 4. Customer 5. Workforce 6. Operations 7. Results

The Framework provides you with a non-prescriptive set of requirements for each area. As you consider each requirement you identify gaps that you correct. As improvement occurs the Baldrige Benefits begin to accrue.

Learn how billion-dollar companies use the U.S. Baldrige Performance Excellence Framework

to maximize their success… and how you can, too!

WHAT IS BALDRIGE? The United States Baldrige Performance Excellence Program was created by an Act of Congress in 1987 to encourage American companies to become more competitive. It has since been adopted world-wide by leaders who want to increase their company’s sales, quality, customer satisfaction, employee engagement, and profitability.

Prestigious Baldrige-based Awards have been earned by the largest and most successful companies in the world including Boeing, Nestle, IBM, PWC, and the Four Seasons Hotels.

Now it is your company’s turn to benefit!

Employ the Same Methods Used by the Most Successful Companies

The benefits of adopting Baldrige-based excellence are measured by NIST.gov. Impacts include dramatic sales growth, improvements in customer and employee satisfaction, increases in strategic execution and innovation. NIST published the Baldrige 20/20 report to highlight some common impacts:

Learn How to Build a GREAT company that runs itself

Baldrige is recognized as the world’s most credible framework that you can use to go from good to GREAT. Use it to achieve your freedom from stress, aggravation, and overwork. Use it to build a loyal team who you can delegate to with confidence and without losing control. Use it to build a highly valuable company that is recognized as a market leader.

Make the Leap from Good to GREAT!

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Learn How to Create a Highly Valuable Company that You Can Sell 70% of U.S. businesses are owned by Baby Boomers who are nearing retirement. According to the AM&AA, over 80% of these businesses will never find a buyer because they are not ready for a transaction. They are too dependent on their owners and key executives, making them too risky for an acquisition. Learn how you can use Baldrige to create a company that is highly attractive to prospective M&A partners who are willing to pay a higher multiple for your business and offer you attractive terms including more cash up front.

Attend our 5-hour workshop and receive everything you need to begin your Baldrige journey to performance excellence

Learn How to Achieve the Results You Want Easier and Faster During the workshop, you will learn how adopting the Baldrige Framework helps align your executives, employees, and board to build a highly flexible, resilient, valuable and results-oriented organization: • Develop leaders at all levels of

your company • Manage effective teams • Identify blind spots • Reduce risk • Execute Strategic plans • Increased customer satisfaction • Improved product quality • Improved financial results • Build a company-wide culture of

excellence • Support M&A activities

Assess Your Company’s Chances of Long-Term Success During the workshop, you will take the ManageHub Success Score. It is a rapid self-assessment that measures your organization's maturity focusing on six Baldrige-based dimensions: Leadership, Strategy, Customer-focus, Employees, Operations, and Results. The assessment was developed in collaboration with the top leadership of the Baldrige Alliance. You will receive six individual scores that are explained in a 25-page report that identifies gaps and suggests specific ways that you can improve your company.

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8am-8:30am – Breakfast and Assessment

You (and your team) take the ManageHub Success Score Assessment. Once submitted, your customized 25-page report will be compiled for review later in the day.

8:30am-9:30am – Workshop Introduction and Baldrige Overview

Learn the essential history of Baldrige, its 25-year impact on billion-dollar companies, how it works, and how it can work for your company

9:30am-9:45am – Distribute Success Score Results

Distribute and review your organization’s 25-page Success Score Results, including six individual scores related to the key Baldrige areas: Leadership, Strategy, Customer, Workforce, Operations, and Measurements/Results.

Workshop Schedule

9:45am-10:30am – Build your Baldrige Leadership Framework Workshop Learn how to build your company’s Baldrige Leadership Framework to resolve the key issues facing your company:

Leadership: Learn how to be a highly effective leader who is in control of all the moving parts of your company

Learn how to create a year-round strategic process that turns your plans into action

Learn how to create highly satisfied customers who are delighted in every way

Strategy:

Customers:

Learn how to build a highly effective team of loyal employees who perform with consistency and excellence

Learn how to build a super-saleable company that is able to grow quickly while maintaining consistent quality and customer satisfaction

Learn how measuring leadership, strategy, customer, and employee results leads to achieving your financial goals

Workforce:

10:30am-12:00pm – Putting it All Together Learn how to bring your Baldrige Leadership Framework to life by adding your people, processes, and results-measures:

Operations:

Measurements:

12:00pm-1:00pm – Q&A (Ask the Experts) Leverage the Facilitators and Peers for guidance as you further develop your Roadmap and consider next steps.

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Wednesday, July 11, 2018 8am-1pm Location TBD Address TBD Grand Rapids, MI

$597 for the CEO

$99 per additional team member

https://ceofocuspartners.com/event/workshopbaldrige/ Chris Scherer [email protected] | 616.606.5900

WHEN:

TIME:

WHERE:

COST:

REGISTRATION LINK:

Contact Us:

Copyright © 2018, ManageHub. All rights reserved. [email protected]. The Baldrige Award is a registered trademark of the Baldrige Performance Exce Program. Gaithersburg, MD: U.S. Department of Commerce, National Institute of Standards and Technology.

Reserve Your Space Now for Yourself and up to 5 Members of Your Team (we recommend bringing at least three Team Members)

This hands-on workshop will help you and your team begin your company’s journey to performance excellence.

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MICHAEL KRAMER, CPA Michael is an award-winning leadership consultant and successful entrepreneur. He negotiated the sale of his first business, an FDA licensed pharmaceutical repackaging company, with world famous Silicon Valley venture capitalist, John Doerr of Kleiner Perkins Caufield & Byers.

He created courses in "Best Management Practices" for the University of Chicago, lectured at Northwestern's Kellogg School of Management and DePaul University. He co-developed a curriculum for the Coleman Center of Entrepreneurship and created a "Six Steps to SuperGrowth" class for Loyola University. He founded the Breakthrough Best-Practices Movement and was awarded the "Most Innovative Program of the Year" by Chicago's Duman Center of Entrepreneurship.

His latest innovation is ManageHub.com, a social enterprise software that creates an organization's private online community where leaders and their teams meet to share information, develop strategies, implement projects, and assess progress.

Host Bios

CHRIS SCHERER Chris is a transformation leader focused on systems and integration, with 25+ years global experience in finance, human resources, IT, and operations, executing system-wide programs to add value and mitigate risk across borders, functions, levels, industries, and technologies.

Since joining Arthur Andersen Business Consulting after completing a dual-degree graduate program in the US and Spain, he has delivered well over $100 million in first-year savings, consulting with diverse Fortune 500 companies.

He led numerous multi-disciplinary teams to first gain executive-level support, develop hypotheses, then deliver findings and implement results.

Most recently, he helped a boutique management consulting firm (with roots from Arthur Andersen) grow from 11 employees to 130+, increasing revenue over 10X in only six years. He now helps CEOs, owners and Presidents gain control of their small and mid-size business.