A Hybrid HR Forum

Managing and Developing an

Effective Remote Organization

The following content will provide you with

essential information related to developing,

managing, and effectively operating as a team

in a remote work environment

All content found in this presentation has been pulled from ODU’s LinkedIn Learning® platform (formerly Lynda.com) and condensed to fit the needs of ODU employees during the COVID-19 crisis. All

links to the original content are found in the references section (Slide 13) and are available to you free of charge. We encourage

all employees to use this time to enhance their skills.

Managing and Developing an Effective Remote Organization

Learning Objectives

1. Identify benefits and challenges

of working remotely

2. Discuss and examine essential

leadership skills needed to

manage effectively in remote

work environments

Challenges of Telework Organizations

• Time needed to adjust to the new environment

• Lack of motivation or not a self-starter

• Colleague interaction

• Isolation

• Organization and structure

Managing and Developing an Effective Remote Organization

Benefits of Telework Organizations

• Independence and autonomy

• Time flexibility and comfort of being home

• Less distractions

• Savings in travel and gas

• Increased productivity and job satisfaction

Managing and Developing an Effective Remote Organization

Managing and Developing an Effective Remote Organization

Leadership Skills Needed to Manage

Effectively in Remote Work Environments

1. Communication

2. Organization

3. Performance Management

4. Building Trust

Managing and Developing an Effective Remote Organization

• Set clear expectations, goals, and objectives

• Document, document, document

• Open opportunities for feedback and coaching

• Routine team meetings

• Be responsive to questions and requests

• Choose the best communication methods that fit your

team

• Microsoft Teams | Skype for Business | Zoom

1. Communication

Biggest challenge with

remote communication

Managing and Developing an Effective Remote Organization

Remote employees have no

visceral visual reminder of the

team’s common purpose.

Managing and Developing an Effective Remote Organization

• Promote a quiet, well-lit, and productive work-space

and ensure all equipment and resources are available

for your employees

• Be energetic and positive about our new working model

• Be flexible: Take each member’s circumstances into

consideration when scheduling meetings, planning, and

delegating tasks.

• Use the scheduling tools that you have in place and

pick the most effective one for your team.

Lead smarter, not harder.

2. Organization

Managing and Developing an Effective Remote Organization

• Define norms and proper protocols for tele-work operations

• Should adhere to defined normal work schedule

• Set reasonable boundaries and priorities

• Communicate expectations for requesting for time off

• Communicate expectations for tardiness

• Communicate current policies

• Telework Policy 6202

• Public Health Emergency Leave 4.52

3. Performance Management

Managing and Developing an Effective Remote Organization

3. Performance Management• Identify and understand the impact of a “remote

mindset”

• Celebrate your agile and responsive employees

• Immediate Recognition Form

• Employee of the Month

• Create special projects

• Be equitable: Think of the large perspective. Are

you being fair?

• Be intentional: Model the kind of behaviors and

interactions that you want and encourage your

team to do the same

Managing and Developing an Effective Remote Organization

3. Performance Management

• Keep having one-on-one’s

• Always follow up with an email.

• Keep yourself at peace with a paper

trail.

Managing and Developing an Effective Remote Organization

4. Building Trust

• Maintain regular contact with all team members

• Know the pulse of your employees

• Foster equality and transparency

• First concern is for employee physical safety and well-being

How do I effectively build trust with

my team in a remote environment?

Managing and Developing an Effective Remote Organization

Trust is both, a noun and a verb.

The more of the verb you do,

the more of the noun you get.

Managing and Developing an Effective Remote Organization

How to Ensure That You and Your Team Are

Equipped for Effective Remote Working

• Make “Rich” Conversations

• Keep the Attitude of Gratitude

• Be Agile and Adjust

• Recognize & Reward

• Trust Builds Feedback

• Ask and You Shall Receive(Open Ended Questions)

• Be Consistent

Communicate, Communicate, Communicate!

Leadership first, location second.

Managing and Developing an Effective Remote Organization

You are also an

employee.

Managing and Developing an Effective Remote Organization

Take time to recharge!

Managing and Developing an Effective Remote Organization

QUESTIONS?

Managing and Developing an Effective Remote Organization

ReferencesLinkedIn Learning® platform (formerly Lynda.com)

Challenges of Working Remotely

https://www.linkedin.com/learning/field-

sales/challenges-of-working-

remotely?collection=urn%3Ali%3AlearningCollection%3

A6645765750588092416&u=57692025

Remote Working Benefits

https://www.linkedin.com/learning/agile-software-

development-remote-teams/remote-working-

benefits?collection=urn%3Ali%3AlearningCollection%3A

6645765750588092416&u=57692025

Determine Your Objectives for Remote Work

https://www.linkedin.com/learning/finding-a-remote-

job/determine-your-objectives-for-remote-

work?collection=urn%3Ali%3AlearningCollection%3A664

5765750588092416&u=57692025

Managing Virtual Teams

https://www.linkedin.com/learning/managing-virtual-

teams-4/creating-opportunities-for-in-person-team-

interactions?collection=urn%3Ali%3AlearningCollection%3

A6645765750588092416&u=57692025

Leading at a Distance

https://www.linkedin.com/learning/leading-at-a-

distance/the-remote-team-member-s-

perspective?collection=urn%3Ali%3AlearningCollection%3

A6645765750588092416&u=57692025

Remote Coaching and Feedback

https://www.linkedin.com/learning/leading-at-a-

distance/remote-coaching-and-

feedback?collection=urn%3Ali%3AlearningCollection%3A

6645765750588092416&u=57692025

Managing and Developing an Effective Remote Organization

Please make frequent visits to the

odu.edu/covid19 website to stay informed. If

you have further questions, please contact

the Department of Human Resources at

hrcovid19@odu.edu or 757-683-3042.

A Hybrid HR Forum

Managing and Developing an

Effective Remote Organization