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1 DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059) Managing Enterprise Data in a Federated Development Environment 27 Aug 2018 Mr. Chadwick S. Pfoutz, DR-03 Technical Advisor Capt. Patrick R. Kennedy Deputy Program Manager Enterprise Business System (EBS) Division AFRL/RCB

Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

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Page 1: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

1DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Managing Enterprise Data in a

Federated Development Environment

27 Aug 2018

Mr. Chadwick S. Pfoutz, DR-03

Technical Advisor

Capt. Patrick R. Kennedy

Deputy Program Manager

Enterprise Business System (EBS) Division

AFRL/RCB

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2DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

z

AFRL at a GlanceAFRL

Headquarters

Wright-Patterson AFB, OH

Rome Research Site, NY

Arlington, VA

AF Office of Scientific Research

Space Vehicles Directed

Energy

Kirtland AFB, NM

Maui Research Site, HI

Employees Civilian Military ContractorTotal 10,417 5,018 1,146 4,253S&Es 6,371 3,031 564 2,776

Eglin AFB, FL

Ft. Sam, TX

International Sites

Santiago, Chile

Tokyo Japan

London, UK

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3DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Overview of EBSWhat EBS is all About

The EBS Mission:“Provide and sustain information technology solutions to support

AFRL enterprise business processes.”

IT Tools & Applications

• Implement entire spectrum of AFRL’s core business processes

Business Processes

• Repeatable• Consistent /Common/Standardized• Enabling

• Consolidation of TD disparate data• Horizontal integration across TDs and tools• AFRL ‘single source of truth’

Data

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4DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

• Certified as a Defense Business System (DBS) in 2006

– Sustainment and Configuration

• 4 Major EBS Capability Areas– Financial Management (G2)– Integrated Project Portfolio

Management (IPPM)– Business Intelligence (BI)– Collaboration

AFRL Enterprise Business System

RecordsManagement

KnowledgeManagement

DocumentManagement

WorkflowManagement

Integrated ProjectPortfolio Management [Clarity, Grants, EP&P]

JOCAS II GAFS/BQ UREDCCaR

External Systems

ConData

Sustainment Operations Support Training

Business Intelligence[Enterprise Reports,

Roadmap, Dashboard]GAFS 2 – FM Support

[G2]

SharePoint ∣ Content Server

Collaboration

Page 5: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

5DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

AFRL Enterprise Business System

RecordsManagement

KnowledgeManagement

DocumentManagement

WorkflowManagement

Integrated ProjectPortfolio Management [Clarity, Grants, EP&P]

JOCAS II GAFS/BQ UREDCCaR

External Systems

ConData

Business Intelligence[Enterprise Reports,

Roadmap, Dashboard]

GAFS 2 – FM Support [G2]

SharePoint ∣ Content Server

Collaboration

Sustainment Operations Support Training

• Certified as a Defense Business System (DBS) in 2006

– Sustainment and Configuration

• 4 Major EBS Capability Areas– Financial Management (G2)– Integrated Project Portfolio

Management (IPPM)– Business Intelligence (BI)– Collaboration

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6DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Foundational ResearchIPPM Modernization Study

AFRL Vision 2020

Data Architecture Study

Risk Assessment

Timeline

• Town Hall meetings uncovered dissatisfaction with Business IT in AFRL• Internal and External studies commissioned to address issues:

– Carnegie-Mellon University, Software Engineering Institute (SEI) – Integrated Project Portfolio Management (IPPM) Modernization Study

– AFRL Vision 2020 Team – Report on “A Vision for Business IT Capabilities”– Pro-Concepts – Independent Organizational Risk Assessment– Carnegie-Mellon SEI - Data Architecture Study – iBPMS Request for Information under NETCENTS 2 Small Business

July 2015 Oct 2016

IT LeadersSynthesis

Met w/SAFTown Hall meetings iBPMS RFI

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7DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Why Change IPPM?• System design decisions made over a decade ago

– Significant technology evolution since 2004

– We do not use ~80% of CA-PPM’s inherent capability

– Difficult to implement new software changes

– Current version upgrades are very costly and time-consuming

• We pushed a “one-size” acquisition model onto acommercial business tool to manage an AF R&Dlifecycle – Cultural and organizational issues stymied adoption– Requirements were not always managed in totality

– Collection of information isn’t integral to daily work

– Captures technology info with snapshots in time -- lost traceability through maturation process

7

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8DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

AFRL Approach to IT ChallengesToday’s Situation Future State

Common Toolbox of Managed IT Capabilities

Reuse & Tailoring of Apps Published Definitions

Single Source TruthSelf-Service Analytics

Scalable/ InteroperableIntelligent InsightsProcess Agnostic

Rapid ConfigurationCollaborative BPRSimulate Processes

Rules & StandardsGovernance & OversightUnclass & Secret Synched

Mission Organizations• Isolated and disparate IT systems•Unable to share custom applications•Data center consolidation push•Cyber-security & reporting burden

Enterprise Business•Rigid, “One-size” COTS/GOTS tools•Data definitions & business rules interpreted inconsistently•Data often unreliable and/or stale•Unclass to Classified is manual

Default

Means

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9DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

• Agile BPR/Optimization• Low Code Development• Scalable/Re-usable• Cloud Ready

• Improved insights• Drive higher data quality • Analysis of trends• Faster decisions

Intelligent Business Process Management Suite (iBPMS)

Data Visualization

ActProcess Modeling Workflow

Content & Case Mgt

Initial Shared Platform Capabilities

Easy and continuous optimization of business processes

Visually Represent

Analyze & Evaluate

Interaction/ManipulationManage

Monitor

Observe/OrientBusiness activity monitoring

Reporting

DecideAnalytics, Business Rules,

& Optimization

Page 10: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

10DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Federated Development Tenets• Operate shared platform-based IT capabilities • Establish core team to:

– Manage the platforms– Become a center of excellence– Implement “just enough” governance

• Provide enterprise level capabilities, data & business rules• Provide flexibility to meet local conditions• Empower all AFRL organizations to create capabilities and processes

to meet their needs by configuring the platform • Enable sharing of capabilities, processes, and IT talent across AFRL

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11DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Centralized Model vs. Federated Model

AFRL Organizations using a Centralized Application

“On size fits all”

AFRL Organizations using apps on a Federated Platform

“Enable Local Variation”

RWRQ

RIHQ OSR

RYRV

711HPW

RX

RD

CentralizedApplication

RV

RW

RQ

RI

RX RD

HQ

OSR

711HPW

RY

Shared Platform

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12DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Flexibility to Meet Local Conditions

AFRL EnterpriseProcesses, Data & Business Rules

Wright SiteProcesses, Data & Business Rules

Phillips SiteProcesses, Data &

Business Rules

RQProcesses,

Data & Business

Rules

RXProcesses,

Data & Business

Rules

RYProcesses,

Data & Business

Rules

RX & RY CommonProcesses, Data &

Business RulesRI

Processes, Data &

Business Rules

RDProcesses,

Data & Business

Rules

RVProcesses,

Data & Business

Rules

iBPMS Platform

• Establish AFRL Enterprise processes, data & business rules

• Enable organizations to meet local conditions by inheriting from the enterprise and making changes within the bounds of the enterprise rules

Page 13: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

13DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Enhanced BPR: Leveraging Modern MethodsTraditional BPR Approach iBPMS Enabled BPR Approach

• Agile Real Time Configuration

• Identifies Issues & Metrics Upfront

• Test in Real Time via Simulation

Increased Speed to Deploy

• Waterfall Implementation Model

• Lacks Insight into Impacts & Metrics

• Unable to Easily Test

Increased engagement and immediate user feedback

Page 14: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

14DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

iBPMS Platform Prototype Evaluation• Using Other Transaction Authority (OTA) in 10 U.S.C. Section 2371-b• Exploring Intelligent Business Process Management Suite (iBPMS)

Platform– Ensure AFRL required functionality is met– Utilize Agile methodologies to demonstrate business process optimization– Develop governance to support Federated Development on a shared platform

• Informs Business Capability Acquisition Cycle (BCAC) processWhitepapers

& Limited Proposals

• Down-select to two viable candidates

• Aug-Oct 2017

Cloud Pilots

• Prove capability using test data and relevant use cases

• Nov 2017 – Mar 2018

On PremisesPilot

• Prove iBPMS platform is viable on AFNET

• Apr-May 2018

Extended Pilot

• Develop procedures and prototype initial capabilities

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15DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

iBPMS On-Premises Pilot (through OTA)

iBPMS in Production

Prototyping and App DevelopmentJul Aug

2018 2019

Configuration

Prototype App @ Wright Patterson AFB

Prototype Apps @ Kirtland AFB

Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Contractor App Development

Prototype Complete

Science & Technology

Lifecycle Management

Framework Development

Business Rule, Process & Data Modeling

Bus Rules V1.0

Process &Data

Models V1.0

Continuous Business Process Improvement

Prototyping Operational Governance

iBPMS Prototyping & Deployment

Governance

Page 16: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

16DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

“To Be” Process ArtifactsIn

tegr

ated

S&

T B

usin

ess

Proc

esse

s

Info

rmat

ion

Ass

ets

Gov

erna

nce

• Work Unit Initiation & Reporting• AFRL Program/Project Mgt• AFRL Future Capability

Planning• AFRL Contract Management• MIPR Processing• Internal AFRL Info Requests• Work Order Management• Research Equipment Tracking• Safety/Flight Test• Public Release • Intellectual Property Mgt• Enterprise Reqmts Process• Idea Management

• Research Plans• Contract Information• AFRL Funding Data• AFRL Budget Data• R&D Case Files• Work Unit Plans• Schedule / WBS• Technology Plans• Requirements• AFRL Final Reports• R&D Deliverables

• Revised AFRL Operating Instructions

• Data Management Strategy

• Revised AFRL Business Rules

• Multi-Level Security Environment

• Training Manuals/Guidance

• Updated Test Strategy• Risk Strategy• Cybersecurity Strategy

Page 17: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

17DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Lessons Learned: Using Other Transaction Authority (OTA)

• Great methodology for developing prototypes and maturing technology quickly

• Utilize successive competitions for down-selecting against well-written technical requirements (e.g., whitepapers, proposals, pilot implementations)

• Notify offerors from the beginning that the results of the OTA may lead to a production contract

• Ensure prototypes are completed prior to award of a production contract

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18DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Enterprise Architecture Governance Model• Mission

– Defines processes, roles, and responsibilities for S&T LCM, business, and operations

• Data– Defines data management and maintains the AFRL data architecture

using data modeling, master and reference data, metadata, and content management

• Applications– Defines methods and standards for development, interoperability, and

configuration management of applications

• Technology– Defines technical standards for IT infrastructure; hardware, software,

services, networks, and connectivity

• Integration– Ensures the governance layers are not silos– Enables interoperability

Applies to both the overall AFRL Architecture and the EBS Architecture

DataMission

TechnologyApplications

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19DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Data Governance Principles

All principles enable VAULT: Visible, Accessible,Understandable, Linked, and Trustworthy

• Data is defined in a consistent manner– Enables data assets and data

• Data asset ownership is properly identified– Enables the trustworthiness of data assets

• Data artifacts are built and maintained to create the enterprise data architecture− Enables data assets to be leveraged for reuse and linked for interoperability

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20DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Holistic Data Management

Data Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Data Infrastructure

Storage & Operations

Security

Integration & Interoperability

Data Exploitation

Business Intelligence

Analytics

Data Quality

Data Governance and Data Architecture

Page 21: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

21DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Data Governance Specific Disciplines

Data Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Data Infrastructure

Storage & Operations

Security

Integration & Interoperability

Data Exploitation

Business Intelligence

Analytics

Data Quality

Disciplines reside in Application Governance

Artifacts created & maintained for

each data asset

Disciplines reside in Technology Governance

Page 22: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

22DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Defining Data Representation for Each Data Asset

Data models enable discovering, analyzing, and scoping data requirements, and then representing and communicating those requirements. They can includes conceptual, logical, and physical data models.

Modeling & DesignData Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Artifacts created & maintained for

each data asset

Person

String nameDate birthdayList addressesList phone numbers

Address

String nameString streetString cityString stateZipcode zipcode

Address

String nameString streetString cityString stateZipcode zipcode

Zipcode

String zipcode

Top

CustomersProducts

Orders

OperationsAddressesProductGroups

OrderOperationsOrderParts

Bottom

pg

p

aa

a c

oo

oo

o

op

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23DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Artifacts created & maintained for

each data asset

• Building Number− 20016− 16− 20653− 653− 20071A− 71A

• Base Address• Building Number

− Alphanumeric string − 1-8 digits long

• Room Number• Street Name• State• Zip Code • County

Defining Data Representation for Each Data Asset

Reference data is data that define the set of permissible values to be used by other data fields. Master Data defines and represents key business entities and all their necessary detail.

Data Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Reference & Master Data

Master DataReference Data

Page 24: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

24DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Defining Data Representation for Each Data Asset

Metadata is data about data. There are three types: descriptive, structural, and administrative. Types of metadata includes items such as: origination system, last updated date, usage information, title, author, etc.

Artifacts created & maintained for

each data asset

Data Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Metadata

• Descriptive: Discovery & Identification− Title− Abstract− Author− Keywords

• Structural: Describes data containers− Pages form a chapter− Version control− Relationships

• Administrative: Manage the resource− Data created− File Type− Permissions

Extended Definition

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25DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

• RX Program Management Review Charts− PPT file is submitted for each

program found in the Clarity database

− The file will be stored in the RX Investment SharePoint site

• Lifecycle Management− The PMR charts are updated once

a year− Previous year charts are archived

Defining Data Representation for Each Data Asset

Document and content management is the lifecycle management of data and information found in any form of medium.

Artifacts created & maintained for

each data asset

Data Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Document & Content Management

• Describes how non-relational database data will be managed− Files− Images− Lab Notebooks

• Lifecycle Management− Disposition− Records Plan− Vital Records Plan

Page 26: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

26DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Data Governance Implementation• Establish data stewards and stakeholders for

Data Assets− Define who is Responsible, Accountable, Consulted, and

Informed with a RACI chart

• Use Data Assets to build Enterprise Architecture• Actively manage the architecture as part of the

Agile development processArtifacts created &

maintained for each data asset

Data Representation

Modeling & Design

Reference & Master Data

Metadata

Document & Content Management

Role R A C IOrg 1

Org 2

Org 3

Page 27: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

27DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)

Lessons Learned:Governance

• Empower governance focal points to ensure fitfor purpose and initiate change to dataarchitecture− Mission governance sets priority for changes− Focal points act as facilitators

• Provide clear and concise documentation − Translate key business roles, processes, data, and their relationships

into the enterprise architecture

• Apply an Agile mindset − The enterprise architecture and data definitions continuously evolve

to meet mission needs

Page 28: Managing Enterprise Data in a Federated Development ...€¦ · AFRL Enterprise Business System Records Management Knowledge Management Document Workflow Management Integrated Project

28DISTRIBUTION A: Approved for public release; distribution unlimited (88ABW-2018-4059)