Managing The TeamManaging The Team

Why do we use review?Why do we use review?

► The Voluntary Action Research carried out by The Voluntary Action Research carried out by the National Centre for Volunteering showed the National Centre for Volunteering showed that: 'overwhelmingly, volunteers felt that that: 'overwhelmingly, volunteers felt that one of the least acceptable facets of one of the least acceptable facets of volunteering was being taken for granted and volunteering was being taken for granted and never being thanked for one's time and never being thanked for one's time and efforts'.efforts'.

► It also showed that 'organisers of voluntary It also showed that 'organisers of voluntary activities should maintain regular contact with activities should maintain regular contact with their volunteers, look for signs of over-their volunteers, look for signs of over-involvement, and take steps to ease the involvement, and take steps to ease the pressure where necessary'.pressure where necessary'.

When does it take place?When does it take place?

►Formally:Formally: when an Appointment is about to when an Appointment is about to

expire/change.expire/change. when a period of service is about to end.when a period of service is about to end. when a task/project has been completed.when a task/project has been completed. when requested by the individual.when requested by the individual. when the mutual agreement has run its when the mutual agreement has run its

course.course.► Informally:Informally:

Reviews can be as informal as a chat with Reviews can be as informal as a chat with the adult whenever the opportunity arises.the adult whenever the opportunity arises.

Who conducts reviews?Who conducts reviews?

►People with line management People with line management responsibility for other adults, i.e. the responsibility for other adults, i.e. the Chief Scout, Chief Commissioners, Chief Scout, Chief Commissioners, County Commissioners, District County Commissioners, District Commissioners and Group Scout Commissioners and Group Scout Leaders. If possible, the review should be Leaders. If possible, the review should be carried out between the two people who carried out between the two people who made the original mutual agreement.made the original mutual agreement.

How should a review take How should a review take place?place?

Ensure the venue is comfortable and private.Ensure the venue is comfortable and private. Both parties should look at the last mutual Both parties should look at the last mutual

agreement and consider what went well and what agreement and consider what went well and what difficulties have occurred.difficulties have occurred.

It should be based on the targets agreed at the It should be based on the targets agreed at the mutual agreement stage.mutual agreement stage.

The adult should have the opportunity to consider The adult should have the opportunity to consider any improvements they might make, or if they any improvements they might make, or if they would like to do something different.would like to do something different.

Make notes about major items of discussion that Make notes about major items of discussion that help to monitor agreed targets.help to monitor agreed targets.

Say thank you for their time, effort, and jobs well Say thank you for their time, effort, and jobs well done.done.

What should the result of a review What should the result of a review

be?be?

► A review should result in one of the following:A review should result in one of the following: Renewal - continuing with new or revised objectivesRenewal - continuing with new or revised objectives Reassignment - change to a different or more fitting roleReassignment - change to a different or more fitting role Retirement/Resignation - this may not be permanent, and an Retirement/Resignation - this may not be permanent, and an

adult choosing to resign may leave them more favourable to adult choosing to resign may leave them more favourable to returning in the future.returning in the future.

► Remember, there may be times when poor Remember, there may be times when poor performance, unacceptable behaviour or refusal to performance, unacceptable behaviour or refusal to complete training makes it necessary for the DC or complete training makes it necessary for the DC or GSL to make a difficult decision and take firm action GSL to make a difficult decision and take firm action for the good of Scouting.for the good of Scouting.

► The other result is always a mutual agreement The other result is always a mutual agreement between the two parties about what the future action between the two parties about what the future action is to be.is to be.

‘‘review’review’

►A review is an opportunity to look at A review is an opportunity to look at what has happened to an individual what has happened to an individual since they agreed to help, or since since they agreed to help, or since their role was last reviewed and to see their role was last reviewed and to see what further support and guidance can what further support and guidance can be given.be given.

Who needs to review WhoWho needs to review Who

► Section LeadersSection Leaders►GSLGSL► ADC’sADC’s►DCDC► CCCC► FDOFDO

► Assistants and Assistants and HelpersHelpers

► Section Leaders, Section Leaders, ExecExec

►District LeadersDistrict Leaders► ADC’s & GSL’sADC’s & GSL’s►DC’s, DCC’s & ACC’sDC’s, DCC’s & ACC’s► Support everbodySupport everbody

Benefits of ReviewBenefits of Review

1.1. Each team member knows they are a Each team member knows they are a valued part of the team which cares valued part of the team which cares and is managed.and is managed.

2.2. Each team member feels they have a Each team member feels they have a stake in the future and have stake in the future and have continuing “ownership”.continuing “ownership”.

3.3. Each team member knows what is Each team member knows what is required by them and when.required by them and when.

4.4. Each team member can ask how they Each team member can ask how they are doing.are doing.

5.5. Misunderstandings can be resolved Misunderstandings can be resolved and worries put to rest.and worries put to rest.

6.6. It gives the opportunity to redirect It gives the opportunity to redirect individual efforts and refocus.individual efforts and refocus.

7.7. Square pegs can be encouraged to fill Square pegs can be encouraged to fill the correct shaped holes.the correct shaped holes.

8.8. It is a check that the individual is It is a check that the individual is being properly supported – by you and being properly supported – by you and others.others.

9.9. It is an opportunity to reach a mutual It is an opportunity to reach a mutual agreement for future action.agreement for future action.

10.10. It enables people to get more out of It enables people to get more out of their Scouting – and so are more their Scouting – and so are more likely to put more back.likely to put more back.

11.11. It is a wonderful opportunity to say It is a wonderful opportunity to say “Thank You”“Thank You” in a proper way. in a proper way.

Does this ring any bellsDoes this ring any bells