Managing Up AND

Down

OK… SO NOW WHAT?

HOW TO MANAGE UP & DOWN

DEFINE YOUR GOALS AND KNOW YOUR PATH TO THAT DESTINATION - WHERE ARE YOU & WHERE ARE YOU GOING?

• WHAT IS IT THAT YOU WANT TO ACCOMPLISH?

• WHAT IS THE JOB YOU REALLY WANT?

• WHAT’S YOUR END GAME?

BUT A BYPRODUCT OF WHAT? • HARD WORK • DEDICATION • THE SUCCESS OF OTHERS

THE DIFFERENCE BETWEEN A BOSS AND A LEADER

BOSS • DEMANDS • RELIES ON AUTHORITY • ISSUES ULTIMATUMS • SAYS “I” • USES PEOPLE • TAKES CREDIT • PLACES BLAME • SAYS “GO” • MY WAY IS THE ONLY WAY

LEADER • COACHES • RELIES ON GOOD WILL • GENERATES ENTHUSIASM • SAYS “WE” • DEVELOPS PEOPLE • GIVES CREDIT • ACCEPTS BLAME • SAYS “LET’S GO” • STRENGTH IN UNITY

*Higher Perspective

DEVELOP AN INDIVIDUAL DEVELOPMENT PLAN

SAMPLE QUESTIONS: WHAT ARE THE GOALS YOU WANT TO ACHIEVE IN THE

UPCOMING YEAR? HOW WILL THE COMPANY BENEFIT FROM YOUR

DEVELOPMENT GOAL? WHAT ARE THE DEVELOPMENT ACTIVITIES FOR THE GOAL

YOU’VE IDENTIFIED? WHAT RESOURCES ARE REQUIRED FOR YOU TO ENGAGE IN

THE DEVELOPMENT ACTIVITIES – TIME, FUNDS, HELP FROM OTHERS, AND SO FORTH?

RULES FOR IDPs

• MAKE THE IDP A GROUP ASSIGNMENT

• COMMIT THE IDP TO PAPER

• MAKE REVISIONS WHEN NECESSARY

• BE ACCOUNTABLE TO IMPLEMENTATION

• EXECUTE REGULARLY AND TIMELY

• UPDATE AND FOLLOW UP WITH PROGRESS

MANAGING UP • KNOW YOUR LEADERS’ MANAGEMENT STYLE • SUPPORT YOUR LEADERS’ SUCCESS • ANTICIPATE YOUR LEADERS’ NEEDS • ALIGN YOUR NEEDS WITH HIS/HER GOALS • COMMUNICATE OFTEN AND DELIBERATELY • SCHEDULE TIME WITH YOUR BOSS AND HAVE AN AGENDA • ASK THE RIGHT QUESTIONS – GOALS, OBJECTIVES, & DESIRED

OUTCOMES • SHARE THE RIGHT INFORMATION

CNA YOURSELF SAMPLE QUESTIONS: • WHAT BROUGHT YOU TO THE BUSINESS/POSITION? • WHAT DO YOU ENJOY MOST ABOUT THE BUSINESS? • WHAT IS THE TOUGHEST PART OF YOUR POSITION? • WHAT IS THE MOST IMPORTANT THING YOUR LEADERS

SHOULD KNOW ABOUT YOU? • HOW DO YOU LIKE TO BE REWARDED AND RECOGNIZED? • WHAT IS SPECIAL ABOUT YOU? • HOW ARE YOU DIFFERENT THAN OTHERS IN SIMILAR

POSITIONS?

Danielle Outlaw, VP of Sales Neuhoff Media 217-622-4055 DanielleOutlaw@neuhoffmedia.com