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MANAGING UP-MANAGING DOWN: THE BOARD EXECUTIVE PARADOX JULIA CLASSEN @auroraconsult auroraconsult.com

Managing Up-Managing Down: The Board Executive Paradox

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Managing Up-Managing Down: The Board Executive Paradox. Julia Classen. @auroraconsult. auroraconsult.com. The aurora team. @auroraconsult. auroraconsult.com. First Steps: Roles. What is the role of the Executive? What is the role of the Board?. @auroraconsult. auroraconsult.com. - PowerPoint PPT Presentation

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Page 1: Managing Up-Managing Down: The  Board  Executive Paradox

MANAGIN

G UP-M

ANAGING

DOWN: T

HE BOARD E

XECUTI

VE

PARADOX

J U L I A C L A S S E N

@auroraconsult

auroraconsult.com

Page 2: Managing Up-Managing Down: The  Board  Executive Paradox

THE AURORA TEAM

@auroraconsult

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Page 3: Managing Up-Managing Down: The  Board  Executive Paradox

FIRST STEPS: ROLES

What is the role of the Executive?What is the role of the Board?

@auroraconsult

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Page 4: Managing Up-Managing Down: The  Board  Executive Paradox

@auroraconsult

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• Type of board (Operational, Policy, etc.)

• Staff resources• Organizational

size, • type, scope,

development

Page 5: Managing Up-Managing Down: The  Board  Executive Paradox

SUE STEVENS ORGANIZATIONAL DEVELOPMENT

Idea Start-up

Growth

Mature

Decline

Terminal

Turnaround

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Page 6: Managing Up-Managing Down: The  Board  Executive Paradox

CONTINGENCY THEORY

“It depends”

Composition of boardsFunders, major donorsFoundersRepresentativesMandated composition

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Page 7: Managing Up-Managing Down: The  Board  Executive Paradox

POWER IN AND AROUND BOARDS

CEO-Dominated Board

Chair-Dominated Board

Fragmented Power Board

Power-Sharing Board

Powerless Board

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Page 8: Managing Up-Managing Down: The  Board  Executive Paradox

CEO-DOMINATED BOARD

Board CEO

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Page 9: Managing Up-Managing Down: The  Board  Executive Paradox

CHAIR-DOMINATED BOARD

Chair CEO

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Page 10: Managing Up-Managing Down: The  Board  Executive Paradox

Representing outside stakehold

ers

Differing

beliefs or

ideologie

s

Difficu

lt to

make decis

ions

or no decis

ion-

making

proce

ss,

decisions d

o

not stic

k

Competition for

power

Conflict, blaming, and game playing

FRAGMENTED BOARD POWER

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Page 11: Managing Up-Managing Down: The  Board  Executive Paradox

Committed to equality and democracy

Participatory decision-making

Consultation with all

interested parties

Extensive communicatio

n and consensus

De-emphasize formal

positions, titles, and

fixed committees

POWER-SHARINGBOARD

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Page 12: Managing Up-Managing Down: The  Board  Executive Paradox

The Board

No clear board roles

and responsibili

ties

No strong leadership

Apathetic and

aimless

Indecisive, poorly

organized, and poorly attended meetings

Lack of planning

and communica

tion

POWERLESSBOARD

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Page 13: Managing Up-Managing Down: The  Board  Executive Paradox

BOARD CHAIR-EXECUTIVE

Most critical relationship

Board management

Organizational Spokespersons

Leadership

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Page 14: Managing Up-Managing Down: The  Board  Executive Paradox

THE PARADOX IN A NUTSHELL

The Executive as supervisee of the Board

The Executive Manages the Board

The Board as organizational leader

The Executive as organizational leader

The Board needs information from the Executive to make decisions

The Executive often determines what information to give the Board

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Page 15: Managing Up-Managing Down: The  Board  Executive Paradox

6 TIPS ON MANAGING UP

1. Facilitate interaction in board relationships

2. Show consideration and respect toward board members

3. Envision change and innovation for the organization with the board

4. Provide useful and helpful information to the board

5. Initiate and maintain structure for the board

6. Promote board accomplishments and productivity

Adapted from “Executive Leadership” Robert D. Herman and Dick Heimovics in the Jossey-Bass Handbook of Nonprofit Leadership and Management, Second Edition.

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Page 16: Managing Up-Managing Down: The  Board  Executive Paradox

www.auroraconsult.com

@auroraconsult

AuroraConsultingInc

[email protected]

612.871.8882

THANK Y

OU!