Managing VolunteersCatriona Maclay & Olly Offord

Volunteers – why bother?

Volunteering……

• Does cost you something• Does not mean that people have the

appropriate skills• Should be carefully matched to the task in

hand

Motivation & Recruitment

• To feel good• To help their community• Because it’s interesting & stimulating

Getting commitment

• Introduce hurdles• Give them some opportunities to prove

themselves• Model a professional relationship• Be honest and transparent with them about

why it matters

Keeping peopleengaged

• Good communications• Being listened to – feeling that they can give

feedback• Social events / feeling like they are part of

something• Rewards & recognition• Progression & diversity of opportunities