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8/8/2019 Manifesto Survey - Response Analysis
1/14
ANALYSISOFRESPONSESTOTHEELECTIONSECTORMANIFESTOSURVEY
5
th
AUGUST
2010
1. BASICPRINCIPLEtheContributionoftheNotforProfitSector
ThefollowingstatementexpressesthesentimentandmainrationaleunderpinningtheProductivityCommissions
Report,ContributionoftheNotforProfitSector(February2010),andtheraftofrecommendationsitdirectstothe
Australian,StateandTerritoryGovernments:
"Governmentstrategiesforpromotingsocialinclusion,socialinnovationandcommunitywellbeingareheavily
dependentonavibrant,efficientandeffectiveNotforProfitsector."
Lessthan2%oftherespondentsthatexpressedaviewdisagreedwiththisstatement.Unsurprisinglythosethathave
workedwithinthesectorthelongesthadthehighestproportionthatagreedstronglywiththestatement(88%).
Respondentwith
long
term
involvement
in
sector:
Governments
of
all
shades
have
always
been,
somewhat
pragmatically,
dependentuponorganisationslikeournotforprofitone.It'saves'them:a)lotsofexpenditureandb)theneedtogive
governmentalconsiderationtomanyfringegroups;andc)givesthemmanyideasfortheoccasionalphilanthropic
statementorhandout.
Respondentwithlongterminvolvementinsector:Absolutely.TheNFPsectorworkstirelesslyforthewholecommunity
dealingwiththeissuesthatthemainstreamsocietywanttoforgetaboutsuchas:mentalhealth,drugandalcoholabuse
andrehab,agedcare,carers,familyviolence,children'sabuseandfostercaresupport,parentingprograms,sexualabuse,
gambling,eatingdisorders,selfmutilation,conflictresolutionandnegotiationforfamilydisputeresolutionETC.
Respondentwithlongterminvolvementinsector:Governmentalonecannotsuitablyrespondtotheneedsoflocal
communitiesandspecialistcommunities(e.g.Youth,Disabilityetc).
Q1aXVibrantsectorneededforcommunitywellbeingexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Stronglyagree Count 590 428 287 1305
%withinGROUP 87.8% 84.1% 80.8% 85.0%
Agree Count 74 72 64 210
%withinGROUP 11.0% 14.1% 18.0% 13.7%
Disagree Count 5 7 1 13
%withinGROUP .7% 1.4% .3% .8%
Stronglydisagree Count 3 2 3 8
%withinGROUP .4% .4% .8% .5%
Total Count 672 509 355 1536
%withinGROUP 100.0% 100.0% 100.0% 100.0%
2. ISSUENEWGOVERNMENTDEPARTMENT?
TheCommissionrecommendedthattheAustralianGovernmentshouldestablishanOfficeforNotforProfitSector
Engagement'toresourceandcoordinatetheGovernmentsworkwiththesectorasawhole.TasksfortheOffice
identifiedbytheCommissioninclude:implementingregulatoryandotherreformsandtheimplementationofthe
GovernmentsCompactwiththenotforprofitsectorimprovingthequalityandcomprehensivenessofinformation
8/8/2019 Manifesto Survey - Response Analysis
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aboutthesectorimprovingtheeffectivenessofcommunityservicesstreamliningfundingagreementspromoting
socialinnovationfacilitatingstrongercommunityandbusinesscollaboration.
Q2:ShouldtheAustralianGovernmentestablishaspecificdepartmenttoberesponsibleforNotforProfitsectorissues?
Almost90%oftherespondentsagreedthattheGovernmentshouldestablishaspecificplacewithingovernmenttobe
responsibleforsectorissues.Unsurprisinglythosethathaveworkedwithinthesectorthelongesthadthehighest
proportionthat
agreed
strongly
with
the
question
(56%).
Interestingly
it
was
also
this
group
that
had
the
highest
proportionthatdisagreed(12%).
ThiswouldhelptofocusGovernment'sthinkingandsupportfortheSectortoachievethekindofreformsrecommendedby
theProductivity.
ThedevelopmentofaspecificNFPDepartmentwouldstopthedoubleoreventriplehandlingofscheduling,funding,
managing,budgetingmonitoringandduplicatingofprograms.Itwouldexpeditethedeliveryandnetworkingofprograms.
An"Office"issupportedratherthanadepartmentinmyexperiencethesecanworkacrossdepartmentsmoreeffectively
thansettingupanewsilo/department.The"Office"shouldbeauspicedunderanotherdepartmentwithrelevantlinks(i.e.
humanservicesnottransport)andhaveaseniorCabinetMinisterwiththeearofPMascriteria.
Again,thisshouldincorporatesocialenterpriseswheretheaimisdeliveringsocialinnovationastheNFPsectorisonlya
part(albeitalargepart)ofthesolution.
Q2aXNewGovernmentDepartment expressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Stronglyagree Count 332 246 158 736
%withinGROUP 55.8% 51.8% 50.5% 53.2%
Agree
Count 192 185
126
503%withinGROUP 32.3% 38.9% 40.3% 36.4%
Disagree Count 44 27 24 95
%withinGROUP 7.4% 5.7% 7.7% 6.9%
Stronglydisagree Count 27 17 5 49
%withinGROUP 4.5% 3.6% 1.6% 3.5%
Total Count 595 475 313 1383
%withinGROUP 100.0% 100.0% 100.0% 100.0%
ShouldtheAustralianGovernmentestablishaspecific
departmenttoberesponsibleforNotforProfitsectorissues?
(%thosewhoformedanopinion)
Stronglyagree
Agree
Disagree
Stronglydisagree
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3. ISSUENATIONALREGULATION
TheCommissionarguesthatsoundregulationofNFPsisimportanttobuildandmaintaintrustinthesector,aswellasto
provideorganisationswithaclearlegalframework.ItreportedthatthecurrentregulatoryframeworkforNFPsis
uncoordinatedattheCommonwealthandstate/territorylevels,withdisparatereportingandotherrequirementsadding
complexityandcost,especiallyfororganisationsoperatinginmorethanonejurisdiction.TheReportrecommendsa
nationalRegistrar,actingasaonestopregulatoryshop,whowould:Registerandregulatenotforprofitcompanies
andIndigenous
corporations;
decide
which
organisations
can
get
Commonwealth
tax
concessions;
provide
asingle
reportingportalforpublicrecordcorporateandfinancialinformation.
Q4:ShouldtherebeanationalRegistrar(aonestopregulatoryshop)forcharities,communityorganisationsandnot
forprofitorganisations?
Over90%(93%)ofrespondentsstatedthatthereshouldbeanationalRegistrarforthesector.Acrossthethreetypesof
respondenttherewereslightlydifferentviewsastothenatureofregulationwithover7outof10oftherespondentsthat
haveworkedwithinthesectorforthelongestexpressedpreferenceforcoregulationwhilst1outof4oftheother
stakeholderspreferredgovernmenttoregulate(whichincludedtherespondentsfromgovernment).
Icertainlydon'tthinktheNFP'scanorshoulddoitalonebutwithajointeffortgreatthingscouldbeachieved!
GiventhatNFPorganisationscansometimesbeseenas"doingworkthatthegovernmentshoulddo",itisimportantto
maketheregulatoryenvironmentassimpleaspracticable.Butthegovernmentshouldnotregulateinthesenseoftaking
overanddirectingtheactivitiesofNFPs.Primarily,theseorganisationsarosefromandthroughnongovernmentalmotives
andsocialforces.Theycannotbeseentobeannexedbythegovernment.Suchdisempowermentofthecommunitywould
becounterproductive.
Iftheywantgovernmentfundingthentheymustacceptgovernmentregulation.
ShouldtherebeanationalRegistrar
(aonestopregulatoryshop)forcharities,community
organisationsand
not
for
profit
organisations?
Yes,government
regulation
Yes,appropriatebalance
betweengovtandself
regulation
Yes,otherreason/s
No,selfregulationonly
8/8/2019 Manifesto Survey - Response Analysis
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Q4aNationalRegistrar expressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesgovernmentsshouldregulatethe
sector
Count 130 123 66 319
%withinGROUP 19.5% 24.4% 26.9% 22.5%
Yessubjecttoanappropriatebalance
betweengovernment
and
self
regulation
(coregulation)
Count 479 334 160 973
%withinGROUP 71.9% 66.3% 65.3% 68.8%
Yesotherreason/s Count 11 11 5 27
%withinGROUP 1.7% 2.2% 2.0% 1.9%
Nosectorshouldselfregulate Count 32 26 10 68
%withinGROUP 4.8% 5.2% 4.1% 4.8%
Nootherreason/s Count 14 10 4 28
%withinGROUP 2.1% 2.0% 1.6% 2.0%
Total Count 666 504 245 1415
%withinGROUP 100.0% 100.0% 100.0% 100.0%
4. ISSUE
BUILDINGKNOWLEDGE
TheCommissionwasconcernedatthelackofinformationabouttheeffectivenessofcommunityservices,aswellas
awareofthedifficultiesassociatedwithmeasuringimpact.TheideaofnationalclearinghousewhichtheCommission
termedaCentreforCommunityServiceEffectivenessistopromotebestpracticeapproachestoevaluation,actasa
clearinghouseforevaluation,andconductmetaanalysisofevaluationresults.TheCommissionenvisagesthat,over
time,theCentreshouldbefundedbystate/territorygovernments,thebusinesssectorandthesectoritself.
Q5:Shouldthegovernmentfacilitatetheestablishmentofanationalonlineresourcethatpresentsdataandinformation
aboutorganisationsandthenotforprofitsectorasawhole?
Nineoutoftenrespondentsagreedthatgovernmentshouldfacilitatetheestablishmentofanationalonlineresourcethat
presentsdataandinformationaboutorganisationsandthenotforprofitsectorasawhole.Themajorityofthese
respondents(68%)statedthatthesectoritselfneededtoleadsuchaninitiativeaviewmoststronglyheldbythesector
oldhands(71%).Thesectornewcomers(20%)andotherstakeholders(17%)hadthestrongestpreferenceforthis
knowledgebasetobeoperatedwithingovernment.
Yesthisisagreatopportunityforthesector,government,businessandtertiaryeducationbodiestoworktogetherto
establishacommonevidencebaseforbestpracticeitcouldflyneatlyunderthebanneroftheNationalCompact!
Thecentreshouldbeindependentofgovernment(e.g.runbyanacademicinstitution)butitshouldhaveaccessto
governmentdata,particularlythatcollectedthroughreportingandaccountabilityrequirementsunderfundingagreements
andinternalandexternalevaluationsofprograms.
Centralised,accessibledatathatisclearlyandcorrectlyusedisavitaltoolforanysectorandthenotforprofitsectorcould
benefitfromitgreatlyprovideditwasuptodate,wellmanaged,reflectiveofallprivacylawsandaccessibletoallforthis
tohappentheonlineresourceneedstobesustainablyresourcedandsupportedbygovernment.
8/8/2019 Manifesto Survey - Response Analysis
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Q5aXNationalonlinedataandknowledgeresourceexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesoperatedwithingovernment Count 89 96 42 227
%withinGROUP 13.7% 19.8% 17.2% 16.5%
Yesbutthisneedstobeledbythe
sector
itself
Count 458 310 164 932
%within
GROUP 70.7% 64.0%
67.2%
67.7%
Yesotherreason Count 31 25 20 76
%withinGROUP 4.8% 5.2% 8.2% 5.5%
Nocentraliseddataistooopento
misuse
Count 33 33 12 78
%withinGROUP 5.1% 6.8% 4.9% 5.7%
Nootherreason Count 37 20 6 63
%withinGROUP 5.7% 4.1% 2.5% 4.6%
Total Count 648 484 244 1376
%withinGROUP 100.0% 100.0% 100.0% 100.0%
5. ISSUETAXCONCESSIONS
TheCommission
found
that
the
current
system
of
NFP
tax
concessions
is
complex,
inefficient
and
inequitable.
As
evidence,theReportpointsoutthat,acrossallAustraliangovernments,thereare40statuteswhichprovidetax
concessionstocharitableorganisationsand19separateagenciesthatregularlymakedeterminationsofcharitable
status.Nosurprise,theCommissionfoundthattheresultingadministrativeandcomplianceburdenforNFPSand
governmentsisexpensive,confusingandonerous.
Q8:ShouldallAustraliangovernmentssimplifyeligibilityfortaxconcessions?
Over95%ofrespondentsagreedthattheGovernmentshouldsimplifytheeligibilityfortaxconcessions.
Pleasedothis.It'sanightmareatpresent.
Thistalksdirectlytotheheartofsocialimpact.ItisnotonlytheNFPsectorwhichisinneedofmeasurement.Howcanthe
currentsystemofNFPtaxconcessionsbeintheinterestsofcreatingsocialimpactforAustraliansandAustralia?One
nationalbody
resourced
by
one
efficient,
highly
trained
and
skilled
team
should
handle
NFP
tax
concessions.
Q8aXSimplifyeligibilityfortaxconcessionsexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesstronglyagree Count 507 383 178 1068
%withinGROUP 75.9% 75.2% 77.7% 76.0%
Yesagree Count 124 110 43 277
%withinGROUP 18.6% 21.6% 18.8% 19.7%
Neitheragreeordisagree Count 26 12 7 45
%withinGROUP 3.9% 2.4% 3.1% 3.2%
Nodisagree Count 6 4 1 11
%withinGROUP .9% .8% .4% .8%
No
stronglydisagree
Count 5 0
0
5
%withinGROUP .7% .0% .0% .4%
Total Count 668 509 229 1406
%withinGROUP 100.0% 100.0% 100.0% 100.0%
8/8/2019 Manifesto Survey - Response Analysis
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6. ISSUEVETTINGVOLUNTEERS
TheCommissionfoundthatbackgroundcheckingofstaffvolunteersisoftenrecommendedtoprotectvulnerableclients
(children,youngpeople,peoplewithdisability,olderpeople)andisoftenmandatedbygovernments.Peopletoldthe
Commissionthatthecost,amountofadministrativework,slowprocessingtimesandlackofportabilitybetween
organisationsandacrossjurisdictionswasabigproblem.
Q10:Should
Governments
introduce
astreamlined
national
vetting
system
for
working
with
children
and
vulnerable
people?
Over98%oftherespondentsagreedthatastreamlinednationalvettingsystemshouldbeestablishedforvolunteersfor
workingwithchildrenandvulnerablepeople.
Yes,itshouldbesimilartoanationalpolicecheckthatisvalidacrossstates/territories.Thisshouldtheneliminatethe
needforseparatestatechecks.AsChildprotectionisveryimportantthereshouldalsobeanationalstandardsothat
peoplecannotmovetoareaswithlessstringentregulations.
AsystemsuchastheQueenslandSuitabilitycard("bluecard")couldbeexpandednationally.Stateandfederalpolice
checkscouldbeunified?
Currentsystemistimeconsumingandadministrativelyburdensomewhichdetersvolunteers.
Q10aXStreamlinednationalvettingsystemforvolunteers expressedview
GROUP
Total
Sectorlong
term
Sectorshort
term
Other
stakeholder
Yesthiswillstreamlineprocessesand
enhanceclientprotection
Count 592 444 183 1219
%withinGROUP 93.2% 95.1% 92.4% 93.8%
Yesotherreason/s Count 30 17 13 60
%withinGROUP 4.7% 3.6% 6.6% 4.6%
Nootherreason/s Count 13 6 2 21
%withinGROUP 2.0% 1.3% 1.0% 1.6%
Total Count 635 467 198 1300
%withinGROUP 100.0% 100.0% 100.0% 100.0%
8/8/2019 Manifesto Survey - Response Analysis
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GOVERNMENTPOLICYFUNDING,FINANCING,HUMANRESOURCEANDSOCIALINNOVATION
7. ISSUEINCREASINGGIVING
TheCommissionbelieves,havingregardtointernationalexperience,thatencouragingplannedgivingespecially
throughpayrollgiving(aregulardeductionfromfortnightlypay)willsignificantlyincreasethelevelofgivingby
Australians,andenablethatgivingtobemorethoughtfulandcosteffective.
Q6:ShouldtheFederalGovernmentprovidefundingforanationalcampaigntopromoteandsupportplannedgiving,
suchasregulardonationsandbequests,andespeciallypayrollgiving?
Overtwothirdsoftherespondentsagreedthatgovernmentshouldfundanationalcampaigntopromoteandsupport
plannedgiving.Otherstakeholderswerethestrongestsupportersofsuchacampaignwith3outof4inagreement.
AmongsttheserespondentstherewasapreferenceforthesectortoleadthiscampaignandnotGovernment(36%
statingitshouldbesectorledagainst27%thatitshouldbegovernmentled).
Therespondentsfromthesectorexpressedconcernthatgovernmentmaypromotethisasawayoflimitingtheirfunding
obligations(17%)andstatedthatitisuptoorganisationsthemselvestopromotefundraising(12%).
ThesectorneedstodemonstrateitsimpactandsuccessesandworkcollaborativelytowinthesupportofAustralians.
Transparency,accountabilityandmeasurementofimpactarekey,asisconsolidationtominimiseduplication.
Government'sfunding
should
be
directed
to
building
the
infrastructure
that
enables
these
elements.
Iwouldlikethesectorandgovernmenttoworktogetheronthisoneasawarenessraisingcanonlybenefitusall.Needto
keepinmind'givingfatigue'.AsagivermyselfIamwearyoffendingoffwellmeaningcollectorsofdonations.
Fundraisingisclearlyanissueforthesectoritselfandtheindividualorganisationswithinthesectorandisnotamatterfor
theFederalGovernment.
Q6aXNationalcampaigntopromoteplannedgivingexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
YesGovernmentshouldleadthis
campaign
Count 160 130 79 369
%withinGROUP 24.9% 26.0% 32.2% 26.6%
Yesbutthesectorshouldleadthiscampaign
Count 229 179 91 499
%withinGROUP 35.7% 35.8% 37.1% 36.0%
Yesotherreason/s Count 36 29 14 79
%withinGROUP 5.6% 5.8% 5.7% 5.7%
Nogovernmentsmaypromotethisasa
wayoflimitingtheirfundingobligations
Count 112 86 33 231
%withinGROUP 17.4% 17.2% 13.5% 16.7%
Noitsuptoeachorganisationto
promotefundraising
Count 76 55 19 150
%withinGROUP 11.8% 11.0% 7.8% 10.8%
Nootherreason Count 29 21 9 59
%withinGROUP 4.5% 4.2% 3.7% 4.3%
Total Count 642 500 245 1387
%withinGROUP 100.0% 100.0% 100.0% 100.0%
8. ISSUEFINANCING
TheCommissionfoundthattheNotforProfitsectormakespooruseof,andhaslimitedaccessto,debtfinancing(i.e.:
borrowingmoney).Thisis,ofcourse,avitalformoffinancefortheprivatesector.TheresultisthattheNFPsector
makesverylimiteduseofdebttomeetcapitalneeds(e.g.:tobuyandmodifyhousesforpeoplewithadisability).The
Commissionbelievesthatgovernmentsshouldhelp:buildbusinessplanningskillsinthesector(especiallysocial
8/8/2019 Manifesto Survey - Response Analysis
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enterprises);improvefundingcertainty,toenableorganisationstotakeonlongtermdebts;andexploreoptionsfor
philanthropictruststomakeloans,ratherthanjustmakegrants,asisthesituationatthemoment.
Q7:ShouldAustraliangovernmentsfacilitatewaysforNotforProfitstoborrowmoneyfortheiractivities?
Overthreequartersoftherespondentsstatedthatthegovernmentshouldfacilitatewaysfornotforprofitorganisations
toborrowmoneyfortheiractivities.Thiswasmoststronglysupportedbyotherstakeholders(79%)considerablyhigher
thanthe
sector
old
hands
(68%).
The
majority
of
these
respondents
felt
that
this
was
the
responsibility
of
government
(46%)butasignificantproportionthoughtthatsuchaninitiativeshouldbeledbythesector(22%).Thesectoroldhands
expressedconcernthatthismaylimitgovernmentfundingobligations(26%)aconcernalsonotedaboveinrelationtoa
campaigntopromoteplannedgiving.
IndoingsotheNFPshouldalsohaveasoundfinancialbasefromwhichtonegotiate.NFPsarecontinuallytrustedwith
people'slivesbutitseemsthattheGovernmentisnotpreparedtotrustuswiththreeyearsoffundingtoenableustobuild
amorestablebase.NFPswithannualfundingwouldnotbeinapositiontotakeoutaloan.
Withlotsofcautionandattentiontooverseaslearning.Again,thelackofcommunityeducation(andboardeducation)
aboutdebtfundingforNPOsisabarriertobeovercome.
Againagoodideabutonbalancetherisksoutweighthebenefits.
Q7aXFacilitate
Not
for
Profits
to
borrow
money
for
their
activities
expressed
view
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesgovernmentsshouldhelpenable
NFPstoaccessdebtfinancing
Count 277 223 115 615
%withinGROUP 43.0% 45.8% 53.0% 45.6%
Yesbutshouldbeledbythesector
ratherthangovernment
Count 141 109 48 298
%withinGROUP 21.9% 22.4% 22.1% 22.1%
Yesotherreason/s Count 21 21 8 50
%withinGROUP 3.3% 4.3% 3.7% 3.7%
Nogovernmentsmaypromotethisasa
wayoflimitingtheirfundingobligations
and/ororganisationswillendupin
financialdifficulties.
Count 169 103 36 308
%withinGROUP 26.2% 21.1% 16.6% 22.8%
Nootherreason/s Count 36 31 10 77
%withinGROUP 5.6% 6.4% 4.6% 5.7%
Total Count 644 487 217 1348
%withinGROUP 100.0% 100.0% 100.0% 100.0%
9. ISSUESECTORWAGES
TheProductivityCommissionReportasks:isthereaworkforcecrisisintheNFPsector?Thequestionarisesbecauseof
thesectorsdifficultiesinattractingandretainingemployeesduetolowwages;highlevelsofemployeeturnoverwithin
thesector;and,alackofcareerpathsandtrainingopportunities.TheReportfindsthatwagesinthecommunitysector
arestill
considerably
lower
than
equivalent
positions
in
the
public
sector.
The
Report
recommends
that
Governments
fundwagesatmarketrates,ratherthanonawardorhistoricalrates.
Q3:ShouldAustraliangovernmentsbasefundingonrelevantmarketwagesforequivalentpositions?
Over95%ofrespondentsstatedthatthegovernmentfundingshouldbebasedonrelevantmarketwagesforequivalent
positions.Themajority(52%)statingthatthisshouldbeanimmediatepriorityfromwithinexistingresourcesbuta
substantialminority(40%)statedthatthisshouldbethesubjectofnewfunding.
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Itisdifficulttoattracthighlytrainedstaffwhenthewagethatyouareofferingisnotcommensuratetotheirskilllevel.
AhighturnoverresultsinalessproductiveorganisationwhichconsequentlyresultsintheGovernmenteventuallyhaving
tocontributemoremoney.Henceitismoreeconomicallyproductivetoincreasepayandimproveworkingconditions.
Q3aXFundingbasedonrelevantmarketwagesexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesthisshouldbeanimmediatepriority
withinexistingresources
Count 331 263 165 759
%withinGROUP 51.2% 53.7% 50.0% 51.8%
Yessubjecttonewfundingbeing
providedfor
this
purpose
Count 261 179 139 579
%withinGROUP 40.4% 36.5% 42.1% 39.5%
Yesotherreason/s Count 29 21 13 63
%withinGROUP 4.5% 4.3% 3.9% 4.3%
Nopeopleinthesectorworkformeaning
aswellasmoney
Count 20 20 9 49
%withinGROUP 3.1% 4.1% 2.7% 3.3%
Nootherreason/s Count 5 7 4 16
%withinGROUP .8% 1.4% 1.2% 1.1%
Total Count 646 490 330 1466
%withinGROUP 100.0% 100.0% 100.0% 100.0%
10. ISSUEINCREASINGVOLUNTEERING
Q12:Shouldthegovernmentfacilitateandpromotevolunteering?
Over90%oftherespondentsstatedthatthegovernmentshouldfacilitateandpromotevolunteeringoverhalfofwhich
statedthatsuchaninitiativeshouldbeoperatedthroughsectorledinitiatives.
Aspreviouslymentioned,pastandcurrentgovernmentinitiativesfacilitatingandpromotingvolunteeringhavebeen
focussedonrecruitingmorepeopletovolunteeringwithoutsupportinganddevelopingthevolunteersectortocopewith
morevolunteers.Supportinggoodvolunteermanagementneedstobemuchmoreontheagenda.Itisalsoimportantthat
suchinitiativesaresectorledandhavetheinputofnotjustthevolunteeringpeakbodiesbutonthegroundvolunteer
ShouldAustraliangovernmentsbasefundingonrelevant
marketwagesforequivalentpositions?
Yes thisshouldbean
immediateprioritywithin
existingresources
Yes subject
to
new
fundingbeingprovided
forthispurpose
Yes otherreason/s
No peopleinthesector
workformeaningaswell
asmoney
No otherreason/s
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managersandtheAustralasianAssociationforVolunteerAdministrators(AAVA).ItisalsoimportantthatNFPswhich
utilisevolunteersareabletoretaincontrolofwhotheyrecruitandhowtheytrain/inductvolunteers.Toooftennational
initiativestakea"onesizefitsall"approachwhichdoesnottranslatewellwithinspecificorganisations.
Forcorporatevolunteering,thereisfrequentlyamismatchbetweenthedesireforstaffvolunteeringexperiencesandthe
needsofcommunityorganisations.Oftencorporatevolunteeringactivitiesareasignificantresourcedrainforcommunity
organisations.Activitiesshouldideallybegearedtowardbuildingthecapacityofthecommunityorganisationtodeliverits
servicesmore
effectively.
Corporates
have
enormous
potential
to
share
expertise
(strategy,
marketing,
IT,
finance)
with
communityorganisationstheypartnerwith,builddeeprelationshipsandengagestaffonbothsides.
Q12aXGovernmenttofacilitateandpromotevolunteeringexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yes Count 242 234 92 568
%withinGROUP 36.3% 45.9% 43.4% 40.9%
Yesbutonlythroughsupportingsectorled
initiatives
Count 326 228 97 651
%withinGROUP 48.9% 44.7% 45.8% 46.9%
Yesotherreasons Count 19 15 5 39
%withinGROUP 2.9% 2.9% 2.4% 2.8%
Nothisshouldsolelybeasector
responsibility
Count 54 27 10 91
%withinGROUP 8.1% 5.3% 4.7% 6.6%
Nootherreasons Count 25 6 8 39
%withinGROUP 3.8% 1.2% 3.8% 2.8%
Total Count 666 510 212 1388
%withinGROUP 100.0% 100.0% 100.0% 100.0%
11. ISSUESOCIALINNOVATION
TheCommissionsupportedmoreinvestmentinsocialinnovationwithinallfundingprograms.
Q11:ShouldAustraliangovernmentsrequirethatallprogramsdedicatesomefundingforsocialinnovation/testingnew
approachesto
service
delivery?
Overthreequartersoftherespondentsthatexpressedaview(78%)agreedthatallgovernmentprogramsshoulddedicate
somefundingforsocialinnovation/testingnewapproachestoservicedelivery.Themajorityoftheserespondents(55%)
statedthatthisshouldcomefromnewfundsandmostoftheremainderstatingthatsocialinnovationshouldbeaccorded
ahighpriorityfromwithinexistingresources(19%).
Asignificantminority(15%)oftherespondentsstatedthatitwasnotsocialinnovationthatwasneededbutfundsfor
whatwedoalready.
Yesreflectiveandreflexivepracticemustbebuiltintoeverythingwedoinordertoinnovateandimproveweshould
alwaysbeaskingattheminutelevelwhydowedothis,isitrelevant,whatisthepurpose,whatotherwaysarethereof
achievingthisetc.
Innovationis
important
but
not
at
the
expense
of
current
successful
models
of
service
delivery.
8/8/2019 Manifesto Survey - Response Analysis
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Q11aXAllgovernmentprogramstohavededicatedfundsforsocialinnovationexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesshouldbeaccordedhighpriority
withinexistingresources
Count 118 91 49 258
%withinGROUP 17.7% 18.4% 23.8% 18.9%
Yesiffundedfromnewfunding Count 373 273 106 752
%within
GROUP 55.9% 55.3%
51.5%
55.0%
Yesotherreason Count 25 22 10 57
%withinGROUP 3.7% 4.5% 4.9% 4.2%
Nowedontneedinnovation;weneed
morefundsforwhatwedoalready
Count 108 74 29 211
%withinGROUP 16.2% 15.0% 14.1% 15.4%
Nootherreason Count 43 34 12 89
%withinGROUP 6.4% 6.9% 5.8% 6.5%
Total Count 667 494 206 1367
%withinGROUP 100.0% 100.0% 100.0% 100.0%
12. ISSUEMEASURINGWELLBEING
Overall,thesocialsectorsroleinAustraliaistoenhancecommunitywellbeing.However,unlikeeconomicindicators
suchasGrossNationalProduct,thisisnoofficiallysanctioned,nationwidesystemformeasuringcommunitywellbeing
overtime.TheProductivityCommissioncanvassestheextensiveworkdone,bothinAustraliaandinternationally,to
developrobustmeasuresofcommunitywellbeing.
Q14:Shouldgovernmentsadoptacommon,nationwide,indexofcommunitywellbeing,thatmapswellbeingatlocal,
regional,stateandnationallevel?
Morethan9outof10respondents(93%)thatexpressedaviewagreedthatthegovernmentshouldadoptacommon,
nationwide,indexofcommunitywellbeingthatmapswellbeingatlocal,regional,stateandnationallevels.Thisstatement
wasmoststronglysupportedbyotherstakeholders(61%).
Thiswouldgiveeveryoneinvolvedabetterideaofhowthecommunityisfunctioningandwhatneedstobeimprovedina
moretargetedandthoughtfulwayratherthanasareactiontosomethingthathashitthenewsandneedstoberesponded
tonow.
Communitywellbeingmaybethenewmeasureofasuccessfulnation.
Shouldgovernments
adopt
acommon,
nationwide,
index
of
communitywellbeing,thatmapswellbeingatlocal,regional,
stateandnationallevel?
Stronglyagree
Agree
Disagree
Stronglydisagree
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Q14aXNationalindexofcommunitywellbeingexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesstronglyagree Count 311 217 107 635
%withinGROUP 54.6% 50.6% 61.1% 54.1%
Yesagree Count 218 182 59 459
%within
GROUP 38.2% 42.4%
33.7%
39.1%
Nodisagree Count 28 24 6 58
%withinGROUP 4.9% 5.6% 3.4% 4.9%
Nostronglydisagree Count 13 6 3 22
%withinGROUP 2.3% 1.4% 1.7% 1.9%
Total Count 570 429 175 1174
%withinGROUP 100.0% 100.0% 100.0% 100.0%
13. ISSUECLIENTDATA
TheCommissionopenedaninitialdiscussionaboutthepossiblebenefitsoforganisationsandagenciessharingclient
levelinformation.Thereportstatesthatthisshouldbedoneonlyafterdueconsiderationhasbeengiventoprotecting
privacyand
then
only
in
specific
service
areas.
Q9:ShouldgovernmentsexplorethepotentialforsharingclientinformationbetweenNFPproviders,andbetweenNFP
providersandgovernmentagencies?
Twothirds(67%)oftherespondentsthatexpressedaviewstatedthatgovernmentshouldexplorethepotentialfor
sharingclientinformationbetweennotforprofitserviceproviders,andbetweennotforprofitserviceprovidersand
governmentagencies.Justoveroneinfourrespondentsstronglysupportedsuchaninitiative.Therewaslittlevariation
acrossthethreetypesofrespondents.
Isupportthisbutitneedstobefullyanalysedbeforeimplementation.OneoftheproblemswiththeNFPsectoristhat
clientsinoneserviceactuallyneedamultitudeofservices,underthecurrentregulationsaclientmayhavetotellthesame
storymultipletimesinordertoaccessalltheservicestheyneed.Thisisveryfrustratingforthemandoftenresultsinthem
notgettingtheservicestheycouldreallybenefitfrom.
ThereissomerelevantexperienceofinformationsharingundertheKeepThemSafearrangementsinNSWwhichcould
informthenationalapproachtothisissue.
Q9aXSharingclientinformation expressedview
GROUP
Total
Sectorlongterm Sectorshortterm Otherstakeholder
Yesstronglyagree Count 146 116 42 304
%withinGROUP 27.4% 28.6% 23.1% 27.1%
Yesagree Count 206 161 74 441
%withinGROUP 38.7% 39.7% 40.7% 39.4%
Nodisagree Count 122 92 46 260
%withinGROUP 22.9% 22.7% 25.3% 23.2%
Nostronglydisagree Count 58 37 20 115
%withinGROUP 10.9% 9.1% 11.0% 10.3%
Total Count 532 406 182 1120
%withinGROUP 100.0% 100.0% 100.0% 100.0%
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ISSUESPRIMARILYFORTHESECTORITSELF
14. ISSUESECTORPEAK
Thereareseveralpeakorganisationsrepresentingconsumersofcommunityservices,andunionsrepresentingthe
interestsofworkers.Therearealsoseveralpeakbodiesrepresentingserviceproviders,howeverthereisnosingle
overarchingpeakbody.
Q13:DoyouthinktheAustralianNotforProfitsectorneedsasingleoverarchingpeakindustrybodythatrepresents
theinterestsofthesectorasawhole?
Therewasnotthesamelevelofsupportforasingleoverarchingpeakindustrybodyforthesectorwithjustoverhalf
(56%)oftherespondentssupportingsuchaninitiativewithmostoftheseagreeingthatthiswouldstrengthenthevoice
ofthesector(52%).Theotherstakeholders(64%)andtherelativenewcomers(61%)tothesectorhadthehighest
proportionssupportingsuchasingleindustrybody.1in3respondentsdidnotsupportthisinitiativeandstatedthatthis
wouldcreateanotherlayerofbureaucracyaviewmostcommonlyheldbytheoldhandsinthesector(39%)
comparedwithonly1in4oftheotherstakeholdersexpressingsuchaconcern.
Thediversityandnumbersoforganisationwithinthesectormakeitverychallengingtobeheard.Wehavegoodexamples
ofwherelikemindedorganisationshavecometogetheroftheirownaccordtocreateastrongervoiceandadvocacy
platform.Buildingthisforthewholesectorwouldmakeasignificantdifferenceandbenefitallorganisationsandhencethe
widercommunity.
Butagreewiththepointthatthisgivesanotherlayerofbureaucracy...andthereisaneedforthedifferent'voices'tohave
equalrepresentationbyapeakbody.
Ithinkthatthedesiretocreatealayerofanoverarchingpeakbodyisawaytosolvewhatthegovtseesasaproblem.
Govtneedstounderstandthatthediversityofthesectorisastrengthnotaweakness,andthensetaboutlearninghowto
interactwiththesector.Unlikebusinesswhichaimstocreatefinancialresources,thenonprofitsectorhasarangeof
rationalesforitsexistence(s).
Q13aXSingleindustrybodytorepresentssectorasawholeexpressedview
GROUP
Total
Sectorlong
term
Sector
shortterm
Other
stakeholder
Yesthiswouldstrengthenthevoiceof
thesector
Count 295 274 112 681
%withinGROUP 46.5% 56.8% 58.9% 52.1%
Yesotherreasons Count 21 18 10 49
%withinGROUP 3.3% 3.7% 5.3% 3.8%
Nothiswouldjustcreateanotherlayerof
bureaucracy
Count 249 158 48 455
%withinGROUP 39.3% 32.8% 25.3% 34.8%
Nootherreasons Count 69 32 20 121
%withinGROUP 10.9% 6.6% 10.5% 9.3%
Total Count 634 482 190 1306
%withinGROUP 100.0% 100.0% 100.0% 100.0%
15.ISSUEWHAT'SINANAME?
TheCommissioncommentedonthewiderangeoftermsusedtodescribethesector;itoptedfornotforprofitsector
asitsdefault.
Q15:Finally,whatshouldthesectorcallitself?
Amongsttherespondentsthatexpressedaviewtherewasatwohorseraceforthepreferrednameforthesector.The
notforprofitsectorwaspreferredby37.4%respondentscomparedwith37.2%forthecommunitysector.Thethird
andsocialsectorswererespectivelypreferredby8%and6%ofrespondentsand12%werehappyforthesectortohave
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