MARHABAN YA RAMADHAN KAREEM

1431H

SELAMAT BERPUASA

PAD214PAD214INTRODUCTION TO PUBLIC INTRODUCTION TO PUBLIC

PERSONNEL ADMINISTRATIONPERSONNEL ADMINISTRATION

LESSON 6ORIENTATION/INDUCTION

SCOPE OF THE LECTURENew Employee Orientation is a critical factor in helping a new person develop a productive, lasting relationship with your organization. A new employee needs to know about the organization to makes him/her feels comfortable, welcome and quickly enabling each individual to become contributing members of the work team. This lecture describes the importance of orientation program and the way how to implement an orientation program , especially for new employee in the public sector.

OBJECTIVES OF THIS LECTUREUpon completing this chapter student should be

able to:• Define the concept of orientation/induction.• Describe the uses and importance of induction• Describe the activities of an induction.• Describe the components or subject matters

that should be covered in an induction.• Describe the roles of employer in induction.

WHAT IS ORIENTATION/INDUCTION

• Orientation is the initial T&D effort for new employees that strive to inform them about the company, the job and understanding of the organisation and its goals.

• Orientation is meant to educate new employees about the goals and responsibilities of the position and company, as well as to answer any questions they may have about HR, benefits and payroll information.

• Induction is the process of introducing new employees to the company, to their supervisors and co-workers (if there are any), and to their jobs.

THE RATIONAL OF INDUCTION• A good induction can determine how quickly your

employee settles into the business and the speed at which they develop to reach their full potential. Giving the employee all they need to know in relation to their time at your business will further determine its effectiveness.

• An induction should be given at the beginning of employment and may stretch for several weeks, or even months. During this time, the quality of the induction will have an effect on how the employee visualizes your business and how well they will integrate into it.

THE USES AND IMPORTANCE OF ORIENTATION/INDUCTION

Whatever form it takes, an induction session serves several purposes:

• It gets the new worker started on productive activity.• It ensures that new employees get accurate

information. Co-workers do not always give the right answers, for whatever reasons.

• It gives you the chance to develop good work habits in your new employee.

• It can help the newcomer feel welcome, relieve anxiety, and start the person toward being a loyal, productive member of your business.

THE OBJECTIVES OF INDUCTION

• To reduce employee anxiety – fear of failure on the job

• To reduce employee turnover – quitting the job• To save time – time spend for explaining the

new employee• To develop realistic expectations – what the

organisation expects of them and their own expectations of the job.

THE PURPOSES OF INDUCTIONAFTER ATTENDING AN INDUCTION PROGRAM A NEW EMPLOYEE ABLE TO:-•Understand the organisation policy and rules•Understand his/her employment situation, responsibilities and skills required to perform the job•Understand the corporate culture within the organisation•Understand the organisational compensation and benefits•Encourage other employees to help the new employees.

TYPES OF INDUCTION • OVERVIEW ORIENTATION - deals with the basic

information an employee will need to understand the broader system he or she works in. These include the following components:

Overview of the company Key organisation policies and regulations Compensation policyEmployee fringe benefits and servicesHealth and safety in the organisationEmployee and union relationsOrganisation facilities

TYPES OF ORIENTATION

• JOB SPECIFICATION ORIENTATION - the process that is used to help employees understand:

function of the organization, and how the employee fits in

job responsibilities, expectations, and duties policies, procedures, rules and regulations layout of workplace introduction to co-workers and other people in the

broader organization.

TIPS FOR ORIENTATION1. Orientation should begin with the most important

information (basic job survival). 2. Orientation should emphasize people as well as procedures

and things. Employees should have a chance to get to know people and their approaches and styles in both social and work settings.

3. Buddy an employee to a more experienced person, but make sure the more experienced person wants to buddy up, and has the inter-personal skills. This provides ongoing support.

4. Introduce employees to both information and people in a controlled way. A new employee can't absorb everything at once, so don't waste your time. Space out introductions.

INDUCTION IN THE PUBLIC SERVICE• Compulsory for all public servants.• Used as a criteria for job confirmation. • Must be attended within 1 - 3 years in the

probationary period.• Induction program is conducted by the particular

individual department/agencies where the employee is working.

• To ensure new staff have a good understanding of the values and standards of the Public Service and of their particular department.

• Induction covered various aspect of government system.

CONCLUSION

Orientation/induction (or lack of it) will make a significant difference in how quickly an employee can become more productive, and also has long term effects for the organization. An orientation program helps the new employee feels comfortable with the organisation. An orientation program should be conducted to

TUTORIAL

• Define orientation• Describe the purposes and objective of

orientation.• Describe the subjects that should be

covered in an orientation.• Describe the needs for an orientation

program in the public sector.

THAT ALL FOR TODAY

SEE YOU AGAIN NEXT LECTURE

LESSON 7TRAINING AND DEVELOPMENT