MARKET ANALYSIS Worldwide Software 2012–2016 s3. · PDF fileThis IDC study provides a comprehensive summary of the worldwide packaged software market for 2011 and a five-year revenue

Filing Information: June 2012, IDC #235326, Volume: 1, Tab: Markets

Software Overview: Market Analysis

M A R K E T A N A L Y S I S

W o r l d w i d e S o f t w a r e 2 0 1 2 – 2 0 1 6 F o r e c a s t S u m m a r y

Patrick Melgarejo

I D C O P I N I O N

The software marketplace continued growing even stronger in 2011 compared with

2010, since the financial downturn in 2008/2009. Worldwide packaged software

revenue grew by 9.8% in 2011. Although 2012 is expected to show a market

deceleration mainly impacted by Western Europe forecast performance, IDC is

optimistic for the future as emerging regions (Asia/Pacific excluding Japan, CEMA,

and Latin America) are expected to perform double-digit compound annual growth

rate (CAGR) from 2011 to 2016. IDC believes that:

2011 was another uphill year — not an indicator of future steady-state growth.

2012 is projected to grow at a slower rate than 2011.

The recovery will continue at mid-single-digit growth levels throughout the

forecast period (2012–2016).

The software marketplace continues to undergo significant change, with

opportunities (and challenges) in the areas of digital commerce, cloud utilization,

platform as a service, Big Data, and consumerization, to name a few.

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T A B L E O F C O N T E N T S

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In This Study 1

Methodology ............................................................................................................................................. 1

Primary Markets Covered.................................................................................................................. 1

Vendor and Market Segmentation ..................................................................................................... 1

Geographic Regions................................................................................................................... 1

Operating Environments............................................................................................................. 2

Software Market Taxonomy............................................................................................................... 2

Executive Summary.................................................................................................................................. 2

The Packaged Software Market in 2011............................................................................................ 2

Worldwide Software Market Drivers, 2012–2016............................................................................... 4

Situat ion Overview 8

Worldwide Software Market Performance in 2011.................................................................................... 8

Worldwide Performance in 2011 by Primary Market.......................................................................... 8

Application Development and Deployment................................................................................. 8

Applications ................................................................................................................................ 9

System Infrastructure Software .................................................................................................. 9

Performance of Leading Vendors in 2011 ......................................................................................... 129

Top 50 Vendors' Shares of the Worldwide Software Market by Operating Environment ................... 129

Future Out look 131

Forecast and Assumptions ....................................................................................................................... 131

Forecast for the Worldwide Software Market..................................................................................... 138

Market Context ......................................................................................................................................... 141

Essent ial Guidance 143

Learn More 144

Related Research..................................................................................................................................... 144

Forecast and Competitive Analysis Documents ................................................................................ 144

IDC Predictions Documents............................................................................................................... 145

Other Related Research.................................................................................................................... 146

Appendix A: Worldwide Software Market Sizing and Forecast Methodology............................................ 146

Historical Market Values and Exchange Rates.................................................................................. 147

Appendix B: Worldwide Software Market Forecast Summary Glossary ................................................... 148

What Is Packaged Software? ............................................................................................................ 149

General Functional Market Definitions............................................................................................... 151

Applications Market Definitions.......................................................................................................... 151

Consumer Applications............................................................................................................... 151

Collaborative Applications .......................................................................................................... 152

Content Applications .................................................................................................................. 153

Enterprise Resource Management Applications......................................................................... 155

Supply Chain Management Applications .................................................................................... 162

Operations and Manufacturing Applications ............................................................................... 162

Engineering Applications ............................................................................................................ 163

Customer Relationship Management Applications ..................................................................... 164

©2012 IDC #235326

T A B L E O F C O N T E N T S — C o n t i n u e d

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Application Development and Deployment Market Definitions .......................................................... 167

Structured Data Management Software ..................................................................................... 167

Application Development Software............................................................................................. 172

Quality and Life-Cycle Tools....................................................................................................... 174

Application Server Middleware ................................................................................................... 175

Integration and Process Automation Middleware ....................................................................... 176

Other Development and Deployment ......................................................................................... 182

Data Access, Analysis, and Delivery Software ........................................................................... 183

System Infrastructure Software Market Definitions............................................................................ 183

System and Network Management Software ............................................................................. 184

Security Software ....................................................................................................................... 185

Storage Software........................................................................................................................ 187

System Software ........................................................................................................................ 191

Geographic Area Definitions.............................................................................................................. 193

Operating Environment Definitions .................................................................................................... 193

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L I S T O F T A B L E S

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1 Worldwide Packaged Software Revenue by Region and Primary Market, 2011 .......................... 4

2 Worldwide Packaged Software Revenue by Top 100 Vendors, 2009–2011 ................................ 10

3 Worldwide Packaged Software Revenue by Vendor, 2009–2011 ................................................ 12

4 Worldwide Packaged Software Revenue by Vendor and Region, 2011....................................... 37

5 Worldwide Application Development and Deployment Software Revenue by Top 50 Vendors, 2009–2011.................................................................................................................... 64

6 Worldwide Application Development and Deployment Software Revenue by Vendor, 2009–2011 ............................................................................................................................................. 65

7 Worldwide Application Development and Deployment Software Revenue by Vendor and Region, 2011................................................................................................................................ 73

8 Worldwide Application Software Revenue by Top 50 Vendors, 2009–2011 ................................ 82

9 Worldwide Application Software Revenue by Vendor, 2009–2011 .............................................. 83

10 Worldwide Application Software Revenue by Vendor and Region, 2011 ..................................... 99

11 Worldwide System Infrastructure Software Revenue by Top 50 Vendors, 2009–2011 ................ 115

12 Worldwide System Infrastructure Software Revenue by Vendor, 2009–2011.............................. 116

13 Worldwide System Infrastructure Software Revenue by Vendor and Region, 2011..................... 122

14 Worldwide Packaged Software Revenue by Top 50 Vendors and Operating Environment, 2011 ............................................................................................................................................. 129

15 Top 3 Assumptions for the Worldwide Software Market, 2012–2016........................................... 131

16 Key Forecast Assumptions for the Worldwide Software Market, 2012–2016............................... 133

17 Worldwide Packaged Software Revenue by Primary Market and Region, 2011–2016 ................ 138

18 Worldwide Application Development and Deployment Software Revenue by Operating Environment, 2011–2016 ............................................................................................................. 140

19 Worldwide Application Software Revenue by Operating Environment, 2011–2016 ..................... 140

20 Worldwide System Infrastructure Software Revenue by Operating Environment, 2011–2016..... 141

21 Worldwide Packaged Software Revenue by Region, 2007–2016: Comparison of June 2011 and June 2012 Forecasts............................................................................................................. 142

22 Exchange Rates, 2003–2011....................................................................................................... 148

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L I S T O F F I G U R E S

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1 Worldwide Packaged Software Revenue by Primary Market and Region, 2011 .......................... 3

2 Worldwide Packaged Software Revenue by Primary Market, 2011–2016 ................................... 139

3 Worldwide Packaged Software Revenue by Region, 2011–2016 ................................................ 139

4 Worldwide Packaged Software Revenue by Region, 2007–2016: Comparison of June 2011 and June 2012 Forecasts............................................................................................................. 143

©2012 IDC #235326 1

I N T H I S S T U D Y

This IDC study provides a comprehensive summary of the worldwide packaged

software market for 2011 and a five-year revenue forecast by geographic region and

operating environment through 2016. Vendor revenue and market share for more

than 1,000 vendors are provided for 2011.

M e t h o d o l o g y

This study, published annually, encompasses the entire packaged software market,

with the applicable market segment elements outlined in the sections that follow.

Appendix A describes the methodology used for the development of content, and

Appendix B provides a glossary that offers detailed market definitions and explains

how IDC defines packaged software revenue.

In addition, please note the following:

The information contained in this study was derived from the IDC Software

Market Forecaster (SMF) database as of May 15, 2012.

All numbers in this document may not be exact due to rounding.

For more information on IDC's software definitions and methodology, see IDC's

Software Taxonomy, 2011 (IDC #228020, July 2011).

Primary Markets Covered

The study presents revenue and shares for the following primary markets as well as

worldwide totals:

Application development and deployment (AD&D)

Applications

System infrastructure software (SIS)

Vendor and Market Segmentation

Geographic Regions

With regard to software product demand, three distinct geographical regions are

considered in each vendor's revenue:

Americas

Europe, the Middle East, and Africa (EMEA)

Asia/Pacific (including Japan) (APJ)

Each segment is defined in the software market glossary in Appendix B.

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Operat ing Environments

Market revenue and forecasts are also segmented by operating environment.

Operating environments are defined collections of discrete hardware platforms and/or

operating systems. The operating environments for this study are as follows:

Mainframe

Unix

Linux and other open source

Windows 32 and 64

Other (includes i5 and OS/400, other host/server, embedded, other single user,

and hardware appliances)

Each operating environment is defined in Appendix B.

Software Market Taxonomy

This study's software market glossary (see Appendix B), which is extracted from

IDC's Software Taxonomy, 2011 (IDC #228020, July 2011), presents a functional

view of the worldwide software market. IDC defines functional markets in terms of the

features, functions, and attributes of the software package, not the problem being

solved or the industry into which the software is deployed. In IDC's software market

taxonomy, the worldwide software market is divided into 78 functional markets.

The market information contained in this study is part of IDC's global software market

coverage. The Related Research section of this study references companion IDC

studies that go into greater detail and depth in analyzing individual software markets.

E x e c u t i v e S u m m a r y

The Packaged Software Market in 2011

Worldwide revenue increased from $295.7 billion in 2010 to $324.8 billion in 2011, an

annual increase of 9.8%. Figure 1 illustrates 2011 software revenue by primary

market and geographic region.

©2012 IDC #235326 3

F I G U R E 1

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y P r i m a r y M a r k e t a n d

R e g i o n , 2 0 1 1

Source: IDC, 2012

Table 1 shows the 2011 revenue totals of the worldwide packaged software market

by geographic region and primary market. The Americas (North America and Latin

America) continued to account for over one-half (50.9%) of worldwide packaged

software consumption. EMEA accounted for nearly one-third (32.7%) of worldwide

revenue in 2011. Asia/Pacific (including Japan) accounted for the remaining 16.5%

share of worldwide software revenue in 2011.

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T A B L E 1

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n a n d P r i m a r y M a r k e t , 2 0 1 1

Revenue ($M) Share of Primary Market (%)

Americas

Application development and deployment 38,939.0 50.3

Applications 81,094.0 51.8

System infrastructure software 45,191.2 49.7

Subtotal 165,224.2 50.9

EMEA




Subtotal 106,097.7 32.7

APJ




Subtotal 53,468.2 16.5

Worldwide




Total 324,790.1 100.0

Source: IDC, 2012

The applications primary market continued to account for the largest portion of

worldwide packaged software revenue, with 48.2% share in 2011 and up fractionally

from 47.9% in 2010. SIS captured the second-largest share of worldwide revenue, at

28.0%, with AD&D contributing the remaining 23.9%.

Worldwide Software Market Drivers, 2012–2016

After the downturn in 2009, the software market experienced a strong rebound in

2010. 2011, far from being the beginning of a moderate steady growth period, was an

uphill year, reaching almost a double-digit growth rate. This year, in exchange, is

forecast to be the beginning of the expected conservative but positive growing period

that will be marked by a number of transformation trends. IDC published a number of

prediction studies in late 2011 and early 2012 with analysts' views on the software

market drivers in 2012 and beyond. Some key predictions excerpted from these

documents are:

Demand for digital commerce will outpace other enterprise software

markets. On the B2C side, traditional retailers search for equilibrium between

brick-and-mortar, online, mobile, and social commerce channels. In addition, we

are seeing digital commerce growing beyond retail to other customer-facing

industries, such as financial services. There is increasing demand for solutions

©2012 IDC #235326 5

for engaging with the customer in social, mobile, and online, new technologies

that bring interactive marketing vendors to the fore. On the B2B side, supplier

relationship management puts a premium on the formation and maintenance of

business networks (e.g., a driver of the SAP acquisition of Ariba).

Cloud monetization will become more sophisticated (beyond per user per

month) as cloud applications mature. Current models leave value on the table

or force customers to work in ways that don't really work. By 2012, about 83% of

all net-new software firms coming to market will be provided as a service versus

a packaged product (CD or download). Despite the differences between

subscription-based SaaS and on-premise software paid for via perpetual license,

many of the fundamentals of pricing and licensing remain the same; a metric is

employed as a surrogate for value, a measure of use intensity or breadth of use

is established, and the client is granted the rights to use the software for a

duration of time. While we talk about on-premise software being licensed, and

SaaS being provisioned, a license enables access in both cases. SaaS helps

address many of the challenges that ISVs encounter with on-premise software,

such as copy protection and user authentication. However, while user

authentication and authorization can provision and manage access to SaaS

when the service is priced per user, this doesn't address models that price based

on other metrics, such as transactions or events.

In 2012, businesses will move a portion of enterprise application seats to

public cloud infrastructure, accelerating the wholesale model and growing

the percentage of applications seats deployed on public cloud IaaS to

about 2.4%. The chief customers for public cloud IaaS (hosting/provisioning

infrastructure, storage, data services) have thus far been mostly commercial B2C

companies, and starting in 2012, because of licensing changes on the part of

ISVs and the desire for deployment flexibility on the part of user organizations,

more enterprise apps (SAP, Oracle, Microsoft) will be running on public clouds.

2010–2011 saw consumer-centric firms (Zynga, Netflix, Dropbox, etc.) begin to

scale on public cloud infrastructure, where many large SaaS firms (think of

salesforce.com on Equanix) and ISVs building SaaS services (think of Network

Associates) have been shifting for the past three to four years. This new flexibility

makes it far easier for less specialized infrastructure providers to simply "certify

the stack" on which applications will run with the software publisher rather than

become specialists in the applications themselves, as the hosted application

management (AM) providers have had to.

2012 will be the year of "putting the pieces together" for effective customer

engagement. The combination of mobile, social, Big Data/analytics, and cloud

provides the essential components that enable a comprehensive customer

experience. However, the race to embrace the term customer experience will

leave many vendors woefully incapable of providing more than a limited

viewpoint on the topic based on their perspective and core competencies. End-

user organizations are in the process of stepping back and viewing their delivery

of product and service from this customer-centric viewpoint. IT vendors are

significantly downstream from the business process but are the lynchpin in

implementations that can deliver on consistency and economies of scale.

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Desktop and mobile application development and ecosystems will begin to

converge in 2012; front-end platforms will continue to consolidate; web

ecosystems will dominate. The success of smartphones introduced a new

paradigm for developing and deploying applications that will have broad and far-

reaching implications for all application development tools and software

architectures. The new paradigm, aside from its characteristic touchscreen user

interface, relies on sets of granular applications, which individually carry fewer

function points but utilize a variety of device sensors and a rich runtime with a

notification architecture that connects to back-end cloud services. When

compared with existing desktop or browser applications, this paradigm

represents a rethinking of how applications are architected. Yet the model has

proven its success as the number of devices that are able to run such apps is

about to exceed the number of personal computers (Windows or Macintosh

based) that are annually sold. In fact, the leading mobile app stores (Apple iOS

and Google Android) have now reached a combined portfolio of applications that

exceed 1 million. This new paradigm will be lapping on the shores of desktop

personal computer ISVs, first for consumer usage and eventually for enterprise

usage beginning with 2012. The PC will begin a phase of rapid evolution leading

to the mainstreaming of mobile application architectures and mobile development

tools or, stated another way, to the convergence of mobile and desktop

development.

By the end of 2012, social will pervade middleware, application

development tools, and life-cycle management. We've seen extraordinary

adoption of social networks on the consumer Web — Facebook has 800 million

users, there are 200 million tweets per day, and LinkedIn has a market cap of

nearly $7 billion. The social tidal wave is hitting the enterprise, and organizations

have begun to implement enterprise social platforms — initially in a somewhat

protectionist mode but increasingly as a strategic initiative to better leverage their

talent and intellectual capital, increase user productivity, and accelerate time to

value. Everyone has a story about a customer problem or product failure that

was resolved by an ad hoc team or an innovation that sprang into being, thanks

to crowdsourcing. We're seeing huge deployments of enterprise social platforms

— large organizations adopting social platforms companywide for 100,000

employees.

Security, economics, and openness will define the agenda for platform as a

service. Most vendors will tell that their private platform-as-a-service revenue is

at least an order of magnitude bigger than public cloud revenue. Of course some

of this is because 2011 was the year of announcements about public cloud

services from most leading platform vendors. Since most of these

announcements will result in the general availability of public platforms for AD&D

in 2012, this year is shaping up as a battleground for PaaS mindshare and

market share.

Big Data will materially impact a wide range of information technology.

Leading database and data integration vendors will make inroads with Big Data

products in 2012. Some of these products will augment or partially replace

Hadoop or elements of Hadoop. Others will address other Big Data issues such

as large-scale, in-memory computing and heterogeneous data support. In

©2012 IDC #235326 7

addition, the Big Data movement will propel support of Big Data in motion

(message or stream based) as well as the current convention of data at rest.

Ready access to valuable data from large stores will also enrich mobile offerings.

In addition, Big Data technologies that include support for large unstructured and

semistructured data will help drive a blurring in the distinction between structured

data and content. This implies the need for text analytics and a way to dovetail

with content management (CM).

Customers will face confusing choices as virtualization, cloud system

software, and infrastructure automation software converge. The line

between virtualization, cloud system software, and infrastructure automation

software will blur in 2012 as the majority of systems management monitoring,

automation, and control software solutions now accommodate both virtual and

physical environments. Virtualization has become widely accepted as an

enterprise datacenter building block that provides the core platform for broader

cloud architectures that feature end-user self-service automated provisioning,

consumption-based metering, dynamic capacity optimization, and policy-based

resource optimization.

Private clouds will grow like gangbusters, one use case at a time. While

vendors and customers debate the best architecture for building and operating

cloud environments, demand for use case–specific private clouds will grow like

gangbusters as IT looks to implement self-service and resource pooling

capabilities in order to control VM sprawl and improve business service levels.

Given our previous prediction that customers will have a hard time deciding on

the best cloud architecture to embrace on a broad scale, IDC expects that most

private cloud implementations in 2012 will be built using modular greenfield

strategies rather than executed as part of broad datacenter transformation

initiatives. In 2012, self-serve infrastructure provisioning will become increasingly

de rigueur for application development, test and QA teams, and internal IT staff

but less so for the broader enterprise end-user community.

Operational complexity will drive demand for predictive analytics and

application performance management. Operational complexity in virtualized,

scale-out, and cloud environments and composite Web-based application

environments will drive demand for automated analytic performance

management and optimization tools that can quickly discover, filter, correlate,

remediate, and ideally prevent performance and availability slowdowns, outages,

and other service-interrupting incidents. The need to rapidly sort through tens of

thousands — or even hundreds of thousands — of alerts and events to quickly

discover problems and pinpoint root causes far exceeds the capabilities of

manual methods. To meet this growing need, IDC expects powerful performance

management tools, based on sophisticated statistical analysis and modeling

techniques, to emerge from niche status and become a recognized mainstream

technology during the coming year. These analytics will be particularly important

in driving increased demand for application performance management (APM)

and end-user experience monitoring tools that can provide a real-time end-to-end

view of the health and business impact of the total environment.

8 #235326 ©2012 IDC

Consumerization of IT will create new management challenges and

solutions. IDC's 2011 Consumerization of IT Survey of 490 CIOs, IT executives,

and managers found that 41% of IT organizations already support end users'

iPads and iPhones. IDC expects that 2012 will see the deepening of penetration

of iPads, iPhones, and other consumer devices in many organizations. System

management vendors already provide top-level management capabilities, such

as the ability to wipe corporate data from a phone if the phone is stolen, covering

iPads, iPhones, and BlackBerry devices. But IDC expects that 2012 will be the

year of business app integration as the rise of apps stores confronts IT with

challenges about which to support and which to exclude. This situation will force

systems management software vendors to provide management solutions that

are aware of how the app store is to be integrated into existing service and

problem management solutions. It will also require IT to work with customers and

service provider partners as necessary to think about how those stores can best

be integrated. The security implications as well as the change and configuration

management challenges for managing these mobile devices will have to be

addressed.

See the Learn More section of this study for an extensive listing of IDC's predictions

documents.

S I T U A T I O N O V E R V I E W

W o r l d w i d e S o f t w a r e M a r k e t P e r f o r m a n c e

i n 2 0 1 1

Table 2 shows a ranking of the top 100 worldwide software vendors by revenue and

market share. Table 3 lists the worldwide software vendors in alphabetical order. A

view of the key software vendors and their key market shares in the worldwide

packaged software market by region is provided in Table 4.

Worldwide Performance in 2011 by Primary Market

Appl icat ion Development and Deployment

The AD&D markets include software products used for the development and

deployment of applications. There are two major subdivisions of the AD&D primary

market:

Software products that full-time professional developers use to develop and

deploy applications

Data access, analysis, and delivery products that are end user–oriented tools for

ad hoc data access, analysis, and reporting

©2012 IDC #235326 9

In total, the worldwide AD&D software functional markets generated vendor revenue

of $77.5 billion in 2011 — a strong 11.5% increase from 2010 as shown in Table 5,

which presents the top 50 AD&D vendors ranked in order of 2011 worldwide revenue.

The top 50 AD&D vendors accounted for an 84.2% share of the total AD&D market in

2011. Table 6 provides a list of the leading vendors in the worldwide AD&D market in

alphabetical order.

The Americas (predominantly the United States) accounts for the largest share of

AD&D revenue. As shown in Table 7, 2011 revenue for the Americas region was

$38.9 billion, or a 50.3% share of the overall worldwide AD&D market total. EMEA

was the second-largest market, with a 34.1% share in 2011, followed by Asia/Pacific,

at 15.6%.

Appl icat ions

This market consists of both business and consumer applications. Business

applications, in turn, consist of enterprise applications and nonenterprise business

applications, such as collaborative, content management, authoring and publishing,

and search and discovery applications. In 2011, the packaged applications market

grew by 10.4% to $156.5 billion (see Table 8). Table 9 provides a list of the leading

vendors in the worldwide applications market in alphabetical order. As illustrated in

Table 10, the Americas consumes the largest share of applications software,

accounting for a 51.8% share in 2011.

System Infrastructure Software

The total SIS market accounted for $90.8 billion in revenue for 2011, up 7.4% from

$84.6 billion in 2010, as shown in Table 11. Table 12 provides a list of the leading

vendors in the worldwide SIS market in alphabetical order. As in the other primary

markets, the Americas accounted for the largest share of SIS consumption in 2011, at

49.7% of the worldwide total (see Table 13).

10 #235326 ©2012 IDC

T A B L E 2

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 1 0 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Microsoft 48,365.5 54,100.4 57,668.4 6.6 17.756 1

IBM 24,741.5 26,040.5 28,341.2 8.8 8.726 2

Oracle 20,942.9 23,330.4 26,316.0 12.8 8.102 3

SAP 12,223.2 13,333.8 15,538.6 16.5 4.784 4

Symantec 5,982.4 5,957.9 6,367.5 6.9 1.961 5

HP 5,754.3 6,002.1 6,131.4 2.2 1.888 6

EMC 3,898.0 4,353.1 4,884.9 12.2 1.504 7

CA Technologies 4,002.6 4,081.2 4,386.4 7.5 1.351 8

Adobe 3,195.3 3,752.3 4,156.3 10.8 1.280 9

VMware 1,905.3 2,669.1 3,509.3 31.5 1.080 10

Fujitsu 2,645.5 2,792.3 3,063.7 9.7 0.943 11

SAS 2,140.4 2,253.4 2,524.9 12.0 0.777 12

Intuit 2,098.0 2,186.1 2,456.5 12.4 0.756 13

Siemens 2,189.4 2,200.7 2,369.7 7.7 0.730 14

Infor 2,281.4 2,121.5 2,292.9 8.1 0.706 15

Dassault Systèmes 1,548.5 1,904.4 2,235.6 17.4 0.688 16

Autodesk 1,658.5 1,849.8 2,120.0 14.6 0.653 17

Salesforce.com 1,159.4 1,483.9 2,008.7 35.4 0.618 18

Intel Corp. 1,810.6 1,880.1 1,983.3 5.5 0.611 19

BMC 1,799.6 1,838.6 1,965.1 6.9 0.605 20

Hitachi 1,620.9 1,751.1 1,918.9 9.6 0.591 21

Sage 1,696.1 1,769.0 1,872.0 5.8 0.576 22

Cisco 1,635.7 1,749.6 1,796.9 2.7 0.553 23

Citrix 1,303.2 1,482.5 1,661.1 12.1 0.511 24

NEC 1,330.8 1,450.8 1,615.0 11.3 0.497 25

Activision Blizzard 1,412.0 1,391.2 1,501.7 7.9 0.462 26

SunGard 1,456.5 1,361.8 1,471.5 8.1 0.453 27

Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.449 28

McKesson 1,249.8 1,263.7 1,357.9 7.4 0.418 29

Apple 1,116.8 1,223.1 1,355.4 10.8 0.417 30

NetApp 1,125.0 1,292.5 1,290.2 -0.2 0.397 31

Trend Micro 1,019.2 1,081.8 1,208.7 11.7 0.372 32

ESRI 926.8 1,061.0 1,138.7 7.3 0.351 33

Attachmate 1,105.6 1,080.1 1,118.9 3.6 0.345 34

Cadence Design Systems 723.7 810.0 1,002.1 23.7 0.309 35

Teradata 727.7 865.2 989.7 14.4 0.305 36

OpenText 934.9 939.9 974.6 3.7 0.300 37

DATEV 916.3 906.9 974.2 7.4 0.300 38

PTC 783.2 848.0 966.3 14.0 0.298 39

Software AG 803.3 933.5 948.1 1.6 0.292 40

Red Hat 618.7 744.1 934.8 25.6 0.288 41

Mentor Graphics 731.0 810.0 905.8 11.8 0.279 42

Avaya Inc. 767.3 862.5 884.4 2.5 0.272 43

Nuance Communications Inc. 571.6 677.1 849.7 25.5 0.262 44

Quest Software 725.4 799.7 816.5 2.1 0.251 45

©2012 IDC #235326 11

T A B L E 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Compuware 781.9 779.0 803.2 3.1 0.247 46

Electronic Arts 689.3 678.2 780.3 15.1 0.240 47

TIBCO 544.7 610.8 730.2 19.5 0.225 48

Cerner 556.9 595.8 701.3 17.7 0.216 49

Ansys Inc. 498.4 562.5 671.4 19.4 0.207 50

Informatica 473.5 554.7 667.7 20.4 0.206 51

Siemens Enterprise

Communications

594.9 613.6 639.6 4.2 0.197 52

TOTVS 379.9 505.4 631.9 25.0 0.195 53

Intergraph 518.5 583.3 622.8 6.8 0.192 54

Kaspersky Lab 391.5 537.9 613.0 14.0 0.189 55

Google Inc. 484.8 530.7 595.3 12.2 0.183 56

Fidelity National 584.7 528.6 574.7 8.7 0.177 57

SWIFT 656.2 565.8 568.5 0.5 0.175 58

HDS 300.3 352.6 564.4 60.1 0.174 59

Kronos Inc. 453.8 523.5 551.7 5.4 0.170 60

Fiserv 502.2 517.6 542.1 4.7 0.167 61

ADP 461.4 482.7 523.9 8.5 0.161 62

FICO (formerly Fair Isaac) 508.2 505.5 517.4 2.3 0.159 63

Bentley Systems Inc. 451.0 476.0 514.1 8.0 0.158 64

Micros Systems 410.8 459.9 504.0 9.6 0.155 65

Verint Systems 461.3 469.4 496.4 5.8 0.153 66

Misys 756.6 422.1 492.4 16.7 0.152 67

Progress Software Corp. 501.6 495.9 490.1 -1.2 0.151 68

Medical Information Technology

(Meditech)

353.5 413.7 487.6 17.8 0.150 69

Acision 374.0 438.5 474.1 8.1 0.146 70

Constellation Software Inc. 275.7 379.3 468.9 23.6 0.144 71

Genesys Telecommunications

Laboratories

404.3 430.5 456.8 6.1 0.141 72

NICE Systems 332.4 393.0 452.5 15.1 0.139 73

Pitney Bowes Software 367.2 383.3 448.7 17.1 0.138 74

Allscripts 238.0 320.6 436.8 36.2 0.134 75

UNIT4 364.4 379.3 418.2 10.3 0.129 76

Micro Focus 397.5 410.7 412.0 0.3 0.127 77

Blackboard 294.2 354.9 411.7 16.0 0.127 78

GXS 423.7 403.3 411.2 2.0 0.127 79

MicroStrategy 294.9 337.5 401.3 18.9 0.124 80

JDA Software 369.6 376.9 396.7 5.3 0.122 81

Epicor Software Corp. 425.3 447.8 390.3 -12.8 0.120 82

Invensys 295.0 369.8 387.5 4.8 0.119 83

Aspect Software 378.8 371.3 384.7 3.6 0.118 84

Northgate Information Solutions 348.3 356.3 375.9 5.5 0.116 85

Ariba Inc. 264.0 303.5 374.8 23.5 0.115 86

Visma 238.5 283.9 374.5 31.9 0.115 87

Amdocs 332.2 340.9 371.9 9.1 0.114 88

Cegedim 374.0 366.5 371.4 1.3 0.114 89

12 #235326 ©2012 IDC

T A B L E 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Fidessa 302.2 329.9 366.1 11.0 0.113 90

Sophos 307.2 313.9 366.0 16.6 0.113 91

Unisys 338.6 338.5 360.2 6.4 0.111 92

Concur Technologies 249.0 296.3 358.5 21.0 0.110 93

CommVault 234.2 276.2 351.5 27.3 0.108 94

CompuGroup Medical 230.8 256.3 341.0 33.0 0.105 95

InterSystems Corp. 271.5 334.9 339.2 1.3 0.104 96

ACI Worldwide 285.4 300.1 338.2 12.7 0.104 97

Research In Motion 248.0 298.1 335.8 12.7 0.103 98

UFIDA 206.8 229.9 334.0 45.3 0.103 99

IntraLinks 140.5 183.5 329.1 79.4 0.101 100

Subtotal 198,851.3 215,982.2 237,656.9 10.0 73.172

Other 75,092.1 79,767.7 87,133.2 9.2 26.828

Total 273,943.4 295,749.9 324,790.1 9.8 100.000

Source: IDC, 2012

T A B L E 3

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

/n software 4.5 4.7 5.0 6.3 0.002 852

1C 101.3 155.8 187.3 20.2 0.058 141

1Spatial 12.5 12.4 13.6 9.5 0.004 601

3D Systems 4.6 4.8 4.8 -1.3 0.001 865

3i Infotech 18.3 21.0 21.8 4.0 0.007 463

3M 25.3 26.6 28.1 5.8 0.009 408

4CS 8.3 11.2 11.8 5.1 0.004 645

4D SAS 16.8 19.4 20.9 7.5 0.006 473

AAM Technologies 2.7 2.8 3.0 5.7 0.001 961

Abacus Research 22.7 23.4 28.3 21.1 0.009 406

ABB Ltd. 232.7 219.7 225.5 2.6 0.069 121

ABBYY – – 31.0 NA 0.010 390

ABC Systems 7.1 7.5 7.8 4.2 0.002 749

Abiquo – 1.2 3.0 153.6 0.001 953

Able Commerce 3.8 4.0 4.2 5.4 0.001 892

Accela 11.1 11.3 12.3 8.9 0.004 634

Accellion 15.0 25.6 27.4 7.1 0.008 412

Accelops – 1.5 5.5 266.7 0.002 830

Access Accounting 25.0 27.6 29.8 7.7 0.009 397

Accountpro 4.9 5.1 5.3 4.7 0.002 844

Accruent 20.1 20.6 21.6 5.0 0.007 466

AccuRev 8.6 11.1 11.5 4.0 0.004 653

ACI Worldwide 285.4 300.1 338.2 12.7 0.104 97

©2012 IDC #235326 13

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Acision 374.0 438.5 474.1 8.1 0.146 70

Acronis 112.3 125.3 130.9 4.4 0.040 176

Actiance (formerly FaceTime) 24.5 25.2 26.3 4.2 0.008 425

Actipro Software 3.7 3.9 4.1 6.3 0.001 900

Active Endpoints Inc. 12.0 19.2 20.5 6.7 0.006 479

ActiveState Software Inc. 3.0 4.0 4.1 2.5 0.001 903


Actuate Corp. 126.6 124.7 126.5 1.4 0.039 183

Adaptive 3.2 3.5 14.3 308.0 0.004 586

Adaptive Computing 13.0 20.0 22.0 10.0 0.007 457

Aderant 24.5 30.0 34.6 15.4 0.011 370

Aditro 83.1 98.8 104.8 6.1 0.032 198

Admerex 2.4 3.5 4.0 16.7 0.001 907

Adobe 3,195.3 3,752.3 4,156.3 10.8 1.280 9

ADP 461.4 482.7 523.9 8.5 0.161 62

Advanced Computer Software 86.7 92.0 100.4 9.1 0.031 204

Advanced Data Exchange 8.2 7.5 7.9 5.2 0.002 746

Advanced Systems Concepts 14.1 15.7 20.4 29.6 0.006 481

Advent Software 234.0 256.9 298.0 16.0 0.092 106

Advizor Solutions 11.4 12.3 13.5 9.7 0.004 604

AFAS ERP Software 38.7 45.3 52.7 16.4 0.016 287

Agilense 0.3 0.3 0.4 16.0 0.000 1,138

Ahnlab Inc. 28.6 34.4 38.2 11.1 0.012 347

AKuP 1.5 1.7 2.1 27.4 0.001 1,020

Alcatel-Lucent 255.0 270.1 288.7 6.9 0.089 109

Aldata Solution 41.9 40.1 40.0 -0.2 0.012 337

Alfabet 8.2 12.6 16.5 30.6 0.005 547

Allegro Development Corp. 20.0 19.8 23.8 20.0 0.007 441

Alloy Software 1.1 1.1 1.1 4.1 0.000 1,090

Allscripts 238.0 320.6 436.8 36.2 0.134 75

Almog Software Industries 2.1 1.9 1.6 -12.6 0.001 1,055

Alpha Software 1.3 1.6 1.6 -1.9 0.000 1,060

Alps System Integration 23.1 25.6 30.3 18.2 0.009 393

Altair Engineering Inc. 29.1 30.7 34.6 12.7 0.011 369

Alterian 49.3 51.0 54.4 6.8 0.017 282

Altibase 11.2 13.2 15.3 16.3 0.005 569

Altova 12.1 12.7 13.8 8.5 0.004 599

Amano Cincinnati 12.8 12.1 12.5 3.0 0.004 629

Amazon.com Inc. 67.5 118.4 213.2 80.1 0.066 128

Amdocs 332.2 340.9 371.9 9.1 0.114 88

American Software 49.7 45.0 59.2 31.4 0.018 273

ANGOSS Software International

Ltd.

7.2 7.0 7.3 4.2 0.002 760

Ansys Inc. 498.4 562.5 671.4 19.4 0.207 50

AOL/Mapquest 72.0 65.4 50.8 -22.3 0.016 295

Appcelerator 0.9 3.0 3.1 4.7 0.001 946

AppDynamics – 0.7 6.0 757.1 0.002 804

14 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Appfluent Technology Inc. 5.3 4.9 5.6 15.0 0.002 827

APPGEN Business Software 12.0 12.5 13.1 4.9 0.004 617

Appian 36.5 52.9 42.7 -19.3 0.013 327

Appirio 5.9 7.6 15.8 107.6 0.005 560

Appistry 3.2 4.1 4.8 16.0 0.001 864

Apple 1,116.8 1,223.1 1,355.4 10.8 0.417 30

Application Security Inc. 11.7 12.3 13.4 8.7 0.004 607

Applied Computer Services (Hasib) 5.8 7.6 13.9 83.0 0.004 597

Applied Materials 11.6 13.7 14.3 4.1 0.004 585

Applied Systems Inc. 94.1 61.2 66.4 8.4 0.020 257

Applied Voice & Speech

Technologies

63.0 63.3 61.5 -2.9 0.019 266

Aranda Software 10.7 13.9 18.9 35.4 0.006 506

Arcplan 29.5 33.4 36.8 10.3 0.011 354

Arena 7.1 9.7 5.8 -40.5 0.002 822

Argo Data Resource Corp. 27.2 27.7 29.1 5.0 0.009 405

Argos Systems 0.6 0.8 1.2 53.8 0.000 1,087

ARI Network 13.4 14.5 14.6 0.8 0.004 583

Ariba Inc. 264.0 303.5 374.8 23.5 0.115 86

ASA International 9.9 10.1 10.7 5.8 0.003 671

Ascentis 11.1 5.7 5.4 -5.5 0.002 839

ASCON 5.4 5.6 6.0 7.7 0.002 800

ASG 255.8 244.3 263.8 8.0 0.081 110

Asiainfo 41.0 53.2 63.9 20.1 0.020 262

Asianet TP 5.5 6.1 7.8 27.8 0.002 748

Aspect Software 378.8 371.3 384.7 3.6 0.118 84

Aspel 12.2 13.2 12.6 -4.4 0.004 625

Aspen Technology 177.6 143.2 174.8 22.1 0.054 152

Aspera 4.7 5.7 6.0 5.6 0.002 801

Aspose 5.9 6.2 6.6 6.3 0.002 782

Asseco Group 142.7 151.6 143.6 -5.2 0.044 168

Astea International 14.1 15.0 19.4 29.6 0.006 498

Asure 5.9 6.0 5.8 -3.8 0.002 818

AT Kearney Procurement Solutions 12.9 16.8 17.0 1.7 0.005 537

Atari 28.2 26.1 22.0 -15.4 0.007 456

Atego 15.0 7.5 9.0 20.0 0.003 706

Atempo 42.0 44.1 47.9 8.6 0.015 306

ATENA UsÅ‚ugi Informatyczne

i Finansowe

6.2 9.1 8.6 -5.3 0.003 723

Ateras 5.7 7.5 8.7 16.0 0.003 721

Atlassian 52.9 71.8 101.3 41.1 0.031 202

ATOSS Software 23.4 23.7 26.2 10.7 0.008 427

Attachmate 1,105.6 1,080.1 1,118.9 3.6 0.345 34

Attunity 16.0 16.8 16.5 -1.7 0.005 548

Auraportal 5.9 8.5 8.6 1.2 0.003 722

Autodesk 1,658.5 1,849.8 2,120.0 14.6 0.653 17

Autotask 8.0 8.4 9.0 7.0 0.003 707

©2012 IDC #235326 15

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Auto-trol Technology 12.6 13.2 14.2 7.9 0.004 587

Avast Software 25.3 48.5 68.1 40.4 0.021 252

Avaya Inc. 767.3 862.5 884.4 2.5 0.272 43

AVEVA Group 171.3 177.2 191.7 8.2 0.059 139

AVG Technologies (formerly

Grisoft)

195.1 205.3 206.7 0.7 0.064 129

Aviv Advanced Solutions 1.5 1.2 1.2 -0.3 0.000 1,083

Awareness 5.5 7.1 9.5 32.9 0.003 694

Axios Systems 12.0 11.9 13.1 10.5 0.004 616

Axoft 5.6 5.8 5.9 2.1 0.002 808

Axway 200.1 206.1 225.1 9.2 0.069 122

Ayanova (Ground Zero Tech-Works

Inc.)

2.6 2.7 2.8 5.1 0.001 966

B & L Associates 11.5 12.0 12.1 1.3 0.004 640

B2 Systems Inc. 4.3 4.3 4.6 6.7 0.001 872

Backbase 5.8 6.0 6.6 8.7 0.002 785

BackOffice Associates 3.8 4.2 4.4 6.3 0.001 882

Balabit 1.2 0.8 0.9 12.8 0.000 1,107

Barracuda 1.8 12.2 17.2 41.3 0.005 534

BAS 1.6 1.7 1.8 3.9 0.001 1,046

BasWare 87.9 93.1 102.3 9.8 0.031 200

BDSIC 1.7 2.0 2.2 9.6 0.001 1,012

BeaconIT Group 0.8 0.9 0.8 -9.0 0.000 1,111

Beeline 5.8 6.0 5.6 -6.7 0.002 828

Bematech 20.7 26.5 33.9 28.2 0.010 374

Benner Solutions 6.4 7.5 8.6 13.9 0.003 725


Beta Systems Software AG 63.6 53.9 43.5 -19.3 0.013 324

Binarymission Technologies 0.8 0.8 0.9 6.3 0.000 1,103

Birdstep Technology 16.5 13.4 14.5 8.5 0.004 584

Bison 16.9 16.5 18.2 10.4 0.006 516

Bit – – 5.1 NA 0.002 851

Bitam 8.7 9.0 7.0 -22.0 0.002 771

BitDefender 0.2 0.2 107.2 48,609.1 0.033 197

Biuro Projektowania SystemÃ³w

Cyfrowych SA (BPSC SA)

8.2 8.7 8.9 1.7 0.003 714

Black Duck Software Inc. 14.4 19.0 25.8 35.8 0.008 429

Blackbaud 214.8 230.8 261.0 13.1 0.080 113

Blackboard 294.2 354.9 411.7 16.0 0.127 78

Blue Coat 2.1 4.2 4.4 3.1 0.001 886

BlueCielo ECM Solutions 6.7 6.9 7.5 8.8 0.002 754

BlueKiwi – 2.5 4.2 70.0 0.001 895

BluePhoenix Solutions 38.9 38.1 29.3 -23.0 0.009 402

Blueprint 7.7 9.4 11.0 17.0 0.003 667

Bluestripe Software 0.4 1.5 9.2 513.3 0.003 698

BMC 1,799.6 1,838.6 1,965.1 6.9 0.605 20

Bokesoft 42.0 48.2 57.5 19.4 0.018 276

16 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Bond International 30.8 28.6 40.2 40.3 0.012 336

Boothroyd Dewhurst 1.2 1.2 1.2 -0.6 0.000 1,088

Bosch Software Innovations GmbH 5.2 6.4 6.9 7.8 0.002 775

BP Logix 4.0 5.0 5.5 9.1 0.002 832

BPL Telecom 5.2 5.8 6.0 3.6 0.002 802

BR Solutions 1.7 1.8 2.2 19.6 0.001 1,011

Bradmark Technologies Inc. 7.7 8.1 8.7 7.7 0.003 719

Brainloop Inc. 9.0 11.1 13.1 18.1 0.004 615

Brainshark 23.1 24.8 26.9 8.5 0.008 420

Brainzsquare 7.2 6.5 7.1 8.3 0.002 768

BravoSolution 51.0 12.2 13.3 8.5 0.004 610

Bravura 3.2 4.0 4.6 13.6 0.001 873

Brightcove 32.2 40.5 60.4 49.1 0.019 270

BRITC 6.7 7.4 8.7 17.4 0.003 720

Broadlane 15.3 15.9 16.8 5.2 0.005 540

BroadVision 25.9 17.9 14.0 -21.4 0.004 591

Brooks Automation 168.0 224.3 215.4 -4.0 0.066 126

Bsoft 4.3 4.9 5.9 19.4 0.002 807

BSP 30.9 33.2 35.6 7.2 0.011 360

Bull SAS 136.8 140.0 147.5 5.4 0.045 166

Bungee Labs 0.5 0.5 0.6 7.9 0.000 1,125

C2C 8.1 9.4 11.4 21.0 0.004 660

CA Technologies 4,002.6 4,081.2 4,386.4 7.5 1.351 8

Cactus Commerce 5.5 5.5 5.8 5.2 0.002 820


CADMEN 1.0 1.1 1.3 14.1 0.000 1,075

Calipso 2.0 2.2 2.3 4.7 0.001 1,005

Callidus Software Inc. 51.4 55.8 66.2 18.7 0.020 258

Calypso Technology 61.4 62.8 66.5 5.9 0.020 256

Cambar Software 5.2 5.5 5.8 5.4 0.002 821

Campus Management Corp. 25.2 26.4 26.6 0.8 0.008 422

Camstar Systems Inc. 10.0 10.3 10.6 3.3 0.003 673

Canon IT Solutions 12.6 13.8 15.6 12.8 0.005 565

CAS Software 30.7 33.6 38.0 13.1 0.012 350

Casewise 12.8 13.1 14.0 6.5 0.004 593

Cashtech Solutions 6.4 7.8 8.5 9.1 0.003 729

Caspio 1.7 2.7 3.6 33.3 0.001 926

CAST Software 35.0 38.0 42.4 11.7 0.013 330

Cav Systems 1.6 1.1 1.3 12.0 0.000 1,077

CCH 40.7 42.4 44.4 4.8 0.014 321

CCK Financial Solutions Ltd. 0.9 1.2 1.4 17.4 0.000 1,069

CDB 9.2 10.0 10.8 8.1 0.003 670

CDC Corp. 175.7 161.7 154.8 -4.3 0.048 161

CDNetworks 2.0 2.6 3.0 15.6 0.001 954

Cegedim 374.0 366.5 371.4 1.3 0.114 89

Cegid 181.9 181.9 186.8 2.7 0.058 142

Centric Software 8.3 16.6 19.9 20.0 0.006 490

©2012 IDC #235326 17

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Century Software 1.2 1.4 2.4 76.0 0.001 998

Ceridian 67.0 68.6 71.8 4.7 0.022 240

Cerner 556.9 595.8 701.3 17.7 0.216 49

Cezanne Software 8.1 8.4 13.4 59.4 0.004 605

CFEngine – – 2.0 NA 0.001 1,029

CGI Information Systems 107.8 113.1 126.8 12.1 0.039 182

Chang Yi 11.2 13.3 15.6 16.9 0.005 564

Channel Advisor 13.8 20.7 21.8 5.2 0.007 464

Chase Cooper 14.8 15.1 16.0 6.3 0.005 554

Check Point Software Technologies 356.2 359.5 327.4 -8.9 0.101 101

Ciel 3.5 4.8 2.7 -42.6 0.001 974

Cimatron 20.7 21.9 24.9 13.4 0.008 435

Cincom Systems Inc. 83.0 87.1 75.9 -12.9 0.023 239

CiRBA 7.0 9.4 12.2 29.4 0.004 636

Cisco 1,635.7 1,749.6 1,796.9 2.7 0.553 23

Citrix 1,303.2 1,482.5 1,661.1 12.1 0.511 24

Civica 118.9 123.6 133.8 8.2 0.041 174

Clear Methods Inc. 0.5 0.7 0.8 16.0 0.000 1,115

Cleo 4.6 4.8 5.0 5.3 0.002 853

Click Commerce Inc. 33.5 14.0 15.3 9.5 0.005 570

ClickSoftware 43.5 52.0 63.8 22.5 0.020 264

Cloudera 1.6 2.0 2.3 14.3 0.001 1,004

CMstat 1.0 1.1 1.1 7.2 0.000 1,091

CNC Software Inc. 9.6 9.7 9.8 1.0 0.003 691

CodeJock Software 0.6 0.6 0.7 6.3 0.000 1,120

Codemesh 0.5 0.7 0.8 16.0 0.000 1,116

Cognology 2.7 4.0 4.6 14.1 0.001 875

Coheris 16.9 16.2 14.1 -13.2 0.004 590

CollabNet 27.9 33.1 36.0 8.8 0.011 358

Comarch SA 24.4 30.6 34.1 11.4 0.010 373

Comax 3.2 4.0 5.1 28.4 0.002 848

CombineNet 7.7 8.7 9.2 5.8 0.003 697

Communispace 35.0 45.1 59.9 32.7 0.018 272

CommVault 234.2 276.2 351.5 27.3 0.108 94

ComOps 1.9 2.4 2.7 14.8 0.001 973

Component Factory Pty. Ltd. 0.3 0.4 0.4 6.3 0.000 1,139

ComponentArt 2.0 2.1 2.2 6.3 0.001 1,008

ComponentOne 15.2 15.9 16.7 5.3 0.005 541

ComponentSpace 0.8 0.8 0.9 6.3 0.000 1,104

Composite Software 12.7 13.3 20.5 53.7 0.006 480

Comptel 7.1 8.7 10.0 15.4 0.003 690


Computacion en Accion 7.3 8.1 7.9 -3.5 0.002 745

Computational Engineering Intl.

Inc.

1.5 1.5 1.6 6.7 0.001 1,053

Compuware 781.9 779.0 803.2 3.1 0.247 46

Comverse 28.0 33.8 38.2 13.0 0.012 346

18 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank


Consensus 0.8 0.8 0.9 12.7 0.000 1,102

Consona 124.5 132.7 140.6 6.0 0.043 170


Contour Components 1.1 1.2 1.2 6.3 0.000 1,081

Convergys 315.3 292.2 307.2 5.1 0.095 105

Cordys 24.4 39.5 45.4 14.9 0.014 312

Coremedia 14.5 14.6 15.1 3.3 0.005 573

Coretech-Diva 1.5 1.8 3.2 79.0 0.001 942

Cornerstone OnDemand 6.5 6.7 70.6 959.7 0.022 244

Correlsense 3.6 7.5 7.9 5.3 0.002 743

Cosmocom 1.4 1.7 2.0 12.8 0.001 1,032

Courion Corp. 19.3 20.8 22.1 6.0 0.007 455

Coverity 32.0 39.7 52.0 31.0 0.016 291

Creawor 8.4 9.8 11.6 17.6 0.004 650

Critical Path 70.1 65.2 52.8 -19.1 0.016 286

Crown Computing 6.6 6.1 7.0 15.0 0.002 773

CS&S 62.9 69.4 81.3 17.2 0.025 230

CS2C 3.5 2.9 3.2 10.4 0.001 944

CSB-System 19.4 20.7 22.3 7.8 0.007 451

CSC 30.6 35.8 41.1 14.7 0.013 332

Curl Inc. 2.6 2.6 2.9 10.3 0.001 964

Cyberdime 4.0 4.4 4.8 9.1 0.001 863

CyberOne 2.2 – – NA – 1,154

Cybozu Inc. 37.9 38.4 39.4 2.5 0.012 343

Daptiv 15.9 17.9 24.0 34.1 0.007 440

Dart Communications 0.6 0.6 0.6 6.3 0.000 1,122


Data Expedition 0.4 0.5 0.5 5.1 0.000 1,126

Data Foundations Inc. 2.0 2.6 3.1 15.9 0.001 952

Data Global (formerly GFT Inboxx) 7.7 8.2 8.8 7.3 0.003 715

Data I/O 5.3 7.4 7.9 6.8 0.002 744

Data Streams 3.3 3.9 4.4 11.0 0.001 887

DataCore Software 33.5 28.9 31.8 10.0 0.010 383

DataLever Corp. 0.9 1.2 1.3 16.0 0.000 1,072

Datawatch Corp. 16.6 16.0 18.2 13.6 0.006 515

DATEV 916.3 906.9 974.2 7.4 0.300 38

Daumsoft 2.0 2.3 2.5 7.4 0.001 994

dBase 3.1 3.1 3.0 -3.0 0.001 959

Defontana 1.5 1.9 3.2 67.2 0.001 943

Delcam 39.4 46.7 56.7 21.3 0.017 277

Dell 109.8 145.5 179.6 23.4 0.055 147

Deltek Inc. 209.5 228.4 262.0 14.7 0.081 112

DemandTec 78.8 84.1 83.8 -0.3 0.026 226

Denodo Technologies Inc. 2.8 2.9 3.2 7.5 0.001 945

Desaware 0.6 0.6 0.6 6.3 0.000 1,123

Descartes Systems 22.3 28.6 34.9 22.2 0.011 365

©2012 IDC #235326 19

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Developer Express 16.5 17.4 18.5 6.3 0.006 513

Dichain 4.3 4.9 5.9 19.2 0.002 809

Digia QT Commercial 2.9 3.3 3.5 6.1 0.001 933

Digicert 1.7 1.6 1.6 0.8 0.000 1,061

Diginet 0.4 0.3 0.3 1.5 0.000 1,144

Digital Arts 22.1 26.4 31.6 19.7 0.010 387

Digital River Inc. 117.1 105.3 115.5 9.6 0.036 193

Digital Ware 1.8 1.9 2.8 48.9 0.001 970

DigiwinSoft 25.4 28.1 33.2 18.2 0.010 377

Diskeeper Corp. 14.0 11.1 9.1 -18.3 0.003 702

DMTI Spatial Inc. 8.6 11.3 13.1 16.0 0.004 618

DO2 Technologies 8.2 6.6 7.1 8.2 0.002 766

DotNetNuke 1.1 2.5 4.5 76.9 0.001 877

Dr.Web – – 38.3 NA 0.012 345

Dream Security 3.3 3.7 4.1 11.6 0.001 901

Drishti soft 1.7 2.0 2.3 19.0 0.001 1,003

DSC 30.8 40.5 44.6 10.2 0.014 318

Dundas Data Visualization 13.6 14.3 15.2 6.3 0.005 571

Duzon Bizon 41.1 51.0 58.5 14.7 0.018 274

Dynamacs 7.4 7.6 7.9 4.4 0.002 741

DynamicOps 4.7 7.6 17.2 126.3 0.005 535

Dynaware 3.0 3.3 3.1 -6.3 0.001 951

EAB Systems 0.6 0.8 0.8 7.8 0.000 1,109

eAbax 15.5 18.2 21.6 18.6 0.007 467

EastSoft 2.0 2.6 3.1 18.8 0.001 948

Easylink Services 41.8 32.3 31.5 -2.6 0.010 388

ebanswers 2.1 2.3 3.0 28.7 0.001 958

EBP 32.9 33.5 38.1 13.7 0.012 349

eBworx 5.3 3.1 4.2 35.3 0.001 899

ecMiner 0.6 0.7 0.8 8.4 0.000 1,112

Econintel Treasury Systems Inc. 4.0 4.1 4.3 6.2 0.001 889

e-conomic 7.5 9.1 13.4 46.2 0.004 608

Ecteon 2.7 2.8 2.7 -4.8 0.001 977

Edifecs 7.5 16.9 17.7 5.2 0.005 524

eFuture IT 2.4 2.9 3.4 16.1 0.001 935

EG 30.9 32.3 44.8 38.4 0.014 317

eG Innovations 7.9 9.2 15.8 71.3 0.005 562

eGain 23.9 31.0 35.1 13.3 0.011 363

Egenera Inc. 22.8 24.2 25.5 5.6 0.008 432

eGlobal System – 2.6 5.4 108.9 0.002 837

eIQ Networks Inc. 9.4 15.0 17.1 14.2 0.005 536

Elcom International Inc. 4.0 4.1 4.4 7.3 0.001 880

Electronic Arts 689.3 678.2 780.3 15.1 0.240 47

Element K 12.8 13.0 13.3 2.2 0.004 612

Emailvision 27.7 39.2 61.2 56.0 0.019 267

Embarcadero Technologies 81.6 84.6 101.9 20.5 0.031 201

Embotics 3.5 3.9 3.0 -23.1 0.001 957

20 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

EMC 3,898.0 4,353.1 4,884.9 12.2 1.504 7

Empirix 51.9 53.4 55.0 3.0 0.017 281

Empress Software 45.4 46.1 48.4 5.1 0.015 303

Emptoris 36.4 38.6 41.1 6.5 0.013 333

Encirq 4.0 4.2 4.5 8.4 0.001 876

ENEA 37.5 41.9 49.7 18.5 0.015 300

Enigma 6.8 7.1 7.1 -0.5 0.002 769

Enterasys Networks Inc. 81.5 69.0 78.8 14.2 0.024 235

EnterpriseDB 11.3 11.4 12.2 6.2 0.004 639

Enterworks 12.7 13.9 14.8 6.4 0.005 582

Entigo 3.0 4.2 4.4 5.1 0.001 881

Entrust Inc. 72.6 78.7 43.0 -45.4 0.013 326


EPiServer 24.5 30.2 33.8 11.9 0.010 376

ePlus 10.7 10.6 10.0 -5.4 0.003 688

ERI Bancaire 82.9 86.3 94.4 9.4 0.029 213

Escalate Retail 39.0 40.3 42.3 4.9 0.013 331

ESET 174.6 183.5 197.6 7.7 0.061 134

Eshbel – – 11.5 NA 0.004 651

Esker Software 31.9 34.9 40.5 16.0 0.012 335

eSpatial 4.8 5.0 5.5 9.2 0.002 831

e-Spirit AG 7.2 9.3 13.8 48.0 0.004 598

ESRI 926.8 1,061.0 1,138.7 7.3 0.351 33

Etelos Inc. 0.2 0.2 0.2 16.0 0.000 1,148

Eurosoft (UK) 4.6 4.8 5.0 3.8 0.002 855

EVault (A Seagate Company) 89.0 91.9 97.7 6.4 0.030 208

EVER TEAM 24.3 23.5 27.0 15.0 0.008 418

EvolveWare Inc. 1.2 1.6 1.8 15.9 0.001 1,039

Exa Corp. 3.4 3.5 3.8 8.0 0.001 918

Exact 263.5 250.3 249.2 -0.4 0.077 118

Excel Force 1.3 1.5 1.8 21.7 0.001 1,041

Excel Technology 0.8 0.6 0.5 -18.3 0.000 1,128

Execplan 4.8 5.4 6.1 12.8 0.002 796

EXEM 4.2 6.1 7.0 14.0 0.002 774

Expandable Software Inc. 5.2 5.4 5.6 4.3 0.002 825

Experian 140.9 148.4 161.7 9.0 0.050 158

Explorer Software Inc. 5.1 3.6 3.9 8.8 0.001 913

Extol 8.7 13.4 11.7 -12.7 0.004 646

Eze Castle Software 7.3 10.8 11.4 5.1 0.004 659

EZLegacy 6.1 7.1 7.5 6.3 0.002 753

FairCom Corp. 2.5 2.5 2.6 2.6 0.001 984

Falconstor Software Inc. 83.7 82.8 92.1 11.3 0.028 216

Fasoo.com 10.0 11.7 12.4 6.0 0.004 630

Fenestrae BV 7.2 7.4 7.7 3.0 0.002 752

Feya 0.8 0.3 0.3 -4.0 0.000 1,145

FFE Software Inc. (FirstSQL) 2.1 2.1 2.2 5.5 0.001 1,009


©2012 IDC #235326 21

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank


Fidessa 302.2 329.9 366.1 11.0 0.113 90

Fieldglass 9.3 11.3 11.9 5.0 0.004 643

Financial Sciences Corp. 3.0 3.2 3.3 4.9 0.001 938

Financial Software Systems 10.7 10.8 11.7 8.3 0.004 648

Finestra 1.5 1.5 1.7 8.1 0.001 1,051

Fiorano Software 9.2 9.7 10.6 8.7 0.003 675

Firestar 4.9 5.1 5.4 6.1 0.002 833

First Apex Technologies 4.7 5.6 5.9 5.7 0.002 806

Fiserv 502.2 517.6 542.1 4.7 0.167 61

Flexera Software 83.1 85.3 150.0 75.8 0.046 163

FlexiInternational Software 5.0 4.7 4.5 -5.0 0.001 878

Flexline 1.6 1.6 1.8 13.4 0.001 1,042

FlexSystem 7.3 8.2 9.2 12.7 0.003 696

Focus Softnet – – 7.7 NA 0.002 751

FOR-CS 3.6 4.1 4.6 12.5 0.001 870

Formis Bass 1.0 1.1 1.2 8.1 0.000 1,086

Formula Telecom Solutions 4.0 4.3 4.6 6.0 0.001 874

Fortinet 12.6 16.2 21.7 33.5 0.007 465

Foundation for Windows 8.0 5.8 6.0 4.9 0.002 798

Founder Order 25.8 28.7 33.9 18.1 0.010 375

Four Js Development Tools Inc. 18.5 18.8 19.3 2.7 0.006 500

FPX 4.8 5.1 5.4 6.5 0.002 835

Freewill Solutions 1.9 2.2 2.4 10.5 0.001 997

Frontier 9.7 11.3 12.5 10.0 0.004 628

FrontRange Solutions Inc. 104.6 108.4 118.3 9.2 0.036 189

F-Secure Corp. 174.2 172.3 197.9 14.9 0.061 133

Fujian Apexsoft 10.2 12.0 14.2 17.7 0.004 588

Fujitsu 2,645.5 2,792.3 3,063.7 9.7 0.943 11

Galactica 9.7 8.7 8.7 -0.2 0.003 718

Gale Technologies 1.2 2.5 3.7 48.0 0.001 924

Gavel and Gown Software 3.7 3.7 4.1 9.7 0.001 905

GD 1.1 1.3 1.5 17.7 0.000 1,063

GE Intelligent Platforms 6.9 7.2 8.2 13.4 0.003 733

Gemalto 89.5 87.0 95.0 9.2 0.029 211

Gemmar Systems International Inc. 4.0 4.1 4.1 -0.1 0.001 902


Laboratories

404.3 430.5 456.8 6.1 0.141 72

Geniustec 2.8 3.0 3.5 16.9 0.001 930

Genuitec LLC 1.9 2.0 2.1 3.1 0.001 1,023

Geometric Technologies (formerly

TekSoft)

3.1 3.1 3.1 1.2 0.001 947

GFI Informatique 96.4 92.8 99.0 6.7 0.030 206

GHX 32.7 34.1 35.9 5.2 0.011 359

GigaSpaces 12.5 12.8 13.5 5.4 0.004 603

Gitbuy 13.7 16.7 19.6 17.5 0.006 493

Global IDs Inc. 1.1 1.1 1.2 6.1 0.000 1,085

22 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Global Relay 16.1 18.6 23.2 25.0 0.007 443

Global Services 0.4 0.4 0.4 9.0 0.000 1,135

Global Software Inc. 13.4 14.0 14.8 5.8 0.005 581

GlobalSCAPE 16.3 18.1 20.3 12.2 0.006 484

Golden Yikang 4.8 5.6 6.6 16.6 0.002 784

GoldenSource 1.3 1.7 2.0 15.9 0.001 1,030

Google Inc. 484.8 530.7 595.3 12.2 0.183 56

Gores Technology Group 15.4 16.2 17.0 5.2 0.005 538

GrammaTech Inc. 1.2 2.0 2.1 4.0 0.001 1,024

GrapeCity 10.2 10.8 11.4 6.3 0.004 656

Green Hills Software 85.0 87.7 94.0 7.1 0.029 214

Greentree 11.7 14.2 16.3 14.6 0.005 551

Gruppo Formula 18.0 17.7 18.5 4.6 0.006 512

GSE Systems 21.6 25.5 26.9 5.6 0.008 419

GT Software 4.6 4.8 4.8 0.8 0.001 862

Guanqun Jinchen 8.7 8.6 8.9 4.3 0.003 710

Guidance 73.1 84.3 79.3 -6.0 0.024 234

GXS 423.7 403.3 411.2 2.0 0.127 79

Haansoft Inc. 0.2 0.2 0.2 5.9 0.000 1,151

Halo Technology 11.5 11.8 12.6 6.4 0.004 624

Halogen Software 25.9 26.5 27.7 4.4 0.009 411

Handysoft 40.4 42.6 48.7 14.4 0.015 302

HansaWorld 16.7 18.5 20.1 8.9 0.006 488

HardDollar 2.8 3.0 3.4 15.0 0.001 936

Hashavshevet – – 11.1 NA 0.003 664

Hauri Inc. 6.3 7.2 7.1 -1.4 0.002 770

HDS 300.3 352.6 564.4 60.1 0.174 59

Healy Hudson 3.8 4.0 4.3 9.2 0.001 888

Heinsohn 1.8 1.8 1.9 5.1 0.001 1,035

HeJia 8.7 9.5 11.2 17.0 0.003 662

Hello2Morrow 0.8 1.0 1.1 8.0 0.000 1,092

Help/Systems 9.7 10.4 11.1 7.1 0.003 666

Heroix Corp. 10.6 11.1 20.5 84.1 0.006 478

Hi Sun 5.9 6.7 7.9 19.0 0.002 740

HID Global 40.1 38.9 34.7 -10.9 0.011 368

High Line Corp. 6.9 3.7 3.9 4.9 0.001 910

Hitachi 1,620.9 1,751.1 1,918.9 9.6 0.591 21

HMA Group 2.2 2.4 2.4 1.0 0.001 1,000

Hogia Group 35.0 40.0 44.6 11.5 0.014 319

Hollybridge 21.2 25.5 30.4 19.3 0.009 392

Hornbill Systems Ltd. 13.8 14.8 16.5 11.5 0.005 545

HP 5,754.3 6,002.1 6,131.4 2.2 1.888 6

HR Access 50.7 51.9 56.2 8.4 0.017 279

Huahai Medical Info 4.9 5.6 6.6 17.1 0.002 783

Huawei 19.8 25.0 29.9 19.8 0.009 396

Hubspan 3.5 4.6 5.4 16.0 0.002 842

Hubwoo 38.5 37.1 37.2 0.3 0.011 352

©2012 IDC #235326 23

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Hughes Systique 7.5 9.6 11.1 16.2 0.003 665

Human Inference 26.8 30.4 34.9 14.9 0.011 366

Hyland Software 124.4 153.0 185.6 21.3 0.057 144

Hyphen 4.4 4.5 4.9 7.7 0.001 860

Hyphen Solutions 12.2 12.6 13.5 6.9 0.004 602

IAS – – 0.0 NA 0.000 1,153

IBA Health 18.5 23.6 27.3 15.6 0.008 416

IBM 24,741.5 26,040.5 28,341.2 8.8 8.726 2

IBM Application Solutions 45.6 48.3 48.3 -0.1 0.015 304

IBPhoenix 0.7 0.7 0.7 -0.3 0.000 1,119

IBS 62.2 34.8 37.0 6.3 0.011 353

ICG Commerce 15.1 21.6 22.8 5.4 0.007 448

iCIMS 16.2 16.6 17.4 4.5 0.005 532

Ideablade 2.3 2.4 2.6 8.4 0.001 981

IDOX Group PLC 6.2 6.4 6.0 -5.5 0.002 799

IFCA 1.8 2.1 2.6 23.3 0.001 985

IFS 184.0 183.6 206.6 12.5 0.064 130

IHS Inc. 46.4 42.3 44.8 5.9 0.014 316

iMany 22.1 28.1 29.7 5.7 0.009 398

IMAS 0.1 – – NA – 1,155

Immersive Design Inc. 1.1 1.1 1.2 8.3 0.000 1,082

Imperva Inc. 5.5 5.8 6.2 8.4 0.002 791

Inca Internet 8.3 9.9 10.8 10.0 0.003 669

Infinite Software 12.8 16.8 19.4 15.9 0.006 497

Infor 2,281.4 2,121.5 2,292.9 8.1 0.706 15

Informat 1.2 1.2 1.3 8.0 0.000 1,074

Informatica 473.5 554.7 667.7 20.4 0.206 51

Information Builders Inc. 237.0 251.7 262.9 4.5 0.081 111

Infosec 3.9 4.4 4.7 6.4 0.001 867

Infosys 59.8 70.8 81.6 15.2 0.025 229

InfoTel Corp. 6.2 7.1 8.6 20.4 0.003 724

InfoVista 38.5 52.0 52.6 1.1 0.016 288

Infragistics Corp. 24.5 25.7 27.3 6.3 0.008 415

INgage Networks 7.5 9.7 12.9 32.9 0.004 621

Ingres Corp. 28.8 29.7 32.6 9.9 0.010 379

Initech 6.6 7.7 9.0 16.9 0.003 708

Innotas 5.0 5.1 7.1 40.0 0.002 767

Innovation Group 45.8 33.3 34.8 4.5 0.011 367

InRule Technology 4.0 4.5 4.9 7.8 0.001 861

InSoft OY 2.0 2.1 2.2 6.4 0.001 1,007

Inspur 51.4 62.4 78.0 25.0 0.024 237

Instantiations Inc. 5.2 4.9 2.5 -48.9 0.001 991

INSTEC 2.2 5.3 5.7 8.6 0.002 823

Inswave 0.9 1.0 1.1 4.9 0.000 1,094

Intalio 15.0 16.2 17.8 10.1 0.005 522

Intec 1.4 1.6 1.8 13.1 0.001 1,045

24 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Integrated Research (DBA

Prognosis)

31.5 34.5 44.5 29.2 0.014 320

Integrated Support Systems 2.0 2.1 2.1 1.2 0.001 1,025

Intel Corp. 1,810.6 1,880.1 1,983.3 5.5 0.611 19

Intelisis 10.9 11.4 10.5 -7.2 0.003 677

IntelliCorp Inc. 5.2 5.3 5.7 6.0 0.002 824

Interactive Intelligence Inc. 112.8 140.6 176.7 25.7 0.054 149

Interactive Objects 4.9 5.7 6.4 11.2 0.002 788

InterCall 65.7 72.7 79.5 9.3 0.024 233

Interfacing Technologies 4.9 5.1 5.4 5.1 0.002 838

Intergraph 518.5 583.3 622.8 6.8 0.192 54

Intershop Communications 25.6 26.7 32.4 21.4 0.010 380

Intersoft 0.3 0.3 0.3 2.5 0.000 1,142


IntraLearn Software Corp. 5.3 4.4 4.5 1.6 0.001 879

IntraLinks 140.5 183.5 329.1 79.4 0.101 100

Intuit 2,098.0 2,186.1 2,456.5 12.4 0.756 13

Invensys 295.0 369.8 387.5 4.8 0.119 83

Investment Technology Group 13.1 14.0 16.6 19.0 0.005 544

Iocomp Software Inc. 0.9 0.9 1.0 6.3 0.000 1,100

I-ON Communications 5.3 5.6 5.9 4.7 0.002 811

Ipswitch 46.3 47.5 48.0 1.1 0.015 305

IQ Navigator 20.4 20.9 21.8 4.4 0.007 462

Iquest 1.9 2.1 2.4 11.2 0.001 1,001

IRIS Software 147.9 148.2 158.3 6.8 0.049 159

iRise 22.4 25.9 30.0 15.6 0.009 394

IronCAD 1.7 1.8 1.9 5.2 0.001 1,037

ISIS Papyrus 56.9 59.6 64.5 8.1 0.020 261

Island Pacific Inc. 12.4 12.6 13.9 10.3 0.004 596

ISO Enterprise 3.4 4.0 4.7 15.3 0.001 869

ISU Ubcare 15.0 18.0 21.4 19.0 0.007 471

Itron Inc. 84.4 113.0 121.7 7.7 0.037 186

iVirtua 11.3 11.8 12.2 3.1 0.004 638

Jacada 15.3 16.1 16.9 5.4 0.005 539

Jack Henry & Associates 189.6 222.4 220.2 -1.0 0.068 123

JackBe 8.0 8.4 9.1 8.0 0.003 700

JADE 1.8 2.2 2.4 11.3 0.001 999

jBase 2.7 2.7 2.7 -0.3 0.001 976

JDA Software 369.6 376.9 396.7 5.3 0.122 81

Jeeves Information Systems 17.3 19.7 23.0 16.8 0.007 445

Jenzabar 40.1 36.7 39.8 8.5 0.012 340

Jesta I.S. 46.8 48.6 51.2 5.3 0.016 293

JetBrains 9.6 10.2 10.7 4.8 0.003 672

Jiangmin 13.5 6.8 6.3 -7.2 0.002 789

JiranSoft 3.9 5.3 6.2 18.4 0.002 792

JIT 17.2 20.6 25.8 25.0 0.008 430

Jitterbit 1.3 1.7 1.9 16.0 0.001 1,034

©2012 IDC #235326 25

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Jive Software 24.3 37.8 65.3 72.6 0.020 260

Joyent 0.7 0.9 1.0 14.7 0.000 1,096

Julong Info 1.7 1.9 2.3 18.4 0.001 1,006

Justsystem Corp. 57.1 65.2 67.8 3.9 0.021 253

K2 30.9 33.3 36.7 10.4 0.011 355

Kaavo 0.5 1.2 3.2 166.7 0.001 941

Kaba Benzing 42.3 43.3 34.6 -20.2 0.011 371

Kalido 16.4 16.8 18.1 8.0 0.006 518

Kana 60.7 64.6 68.5 6.0 0.021 250

Kapow Technologies 11.2 11.7 12.3 5.3 0.004 632

Kaseya 93.0 111.4 124.7 11.9 0.038 185

Kaspersky Lab 391.5 537.9 613.0 14.0 0.189 55

Kaspersky Lab China - JV 58.1 – – NA – 1,156

Kenexa 163.9 177.7 204.2 14.9 0.063 131

Ketera 10.5 10.9 11.5 5.2 0.004 655

Kewill Systems 61.7 63.9 66.8 4.6 0.021 255

Keynote Systems Inc. 66.1 70.9 82.5 16.4 0.025 227

Keyware 3.6 3.4 3.5 4.2 0.001 929

Kicom 3.6 4.1 4.4 8.0 0.001 885

Kingdee 98.9 126.3 174.9 38.5 0.054 151

Kingsoft 22.2 22.2 24.7 11.2 0.008 436

Kingstar Winning 7.7 8.9 10.4 17.5 0.003 682

Klocwork 15.0 19.0 22.1 16.2 0.007 454

Kofax 200.7 230.6 240.4 4.2 0.074 119

Kognitio 15.8 17.8 19.3 8.3 0.006 499

Kongyoung Dbm 1.2 1.4 1.6 9.2 0.000 1,059

Kony Solutions 16.0 20.0 24.0 20.0 0.007 439

Koreawisenut 2.9 2.7 2.6 -4.2 0.001 986

Kronos Inc. 453.8 523.5 551.7 5.4 0.170 60

Ksign 1.7 3.3 8.5 158.4 0.003 726

KSS 11.1 11.8 12.2 2.9 0.004 637

KT Data 0.7 0.3 0.3 5.3 0.000 1,143

Kubotek 3.4 3.5 3.7 5.5 0.001 923

KXEN 15.4 17.2 19.2 12.0 0.006 501

Kyriba 13.2 18.7 27.7 48.7 0.009 410

LANDesk Software 138.5 160.8 176.4 9.7 0.054 150

Lanner Group Inc. 4.0 4.1 4.4 8.1 0.001 884

Laserfiche 85.8 102.1 117.0 14.6 0.036 192

Laszlo Systems 1.8 2.0 2.1 7.4 0.001 1,022

Layer 7 Technologies 6.1 13.0 12.5 -3.7 0.004 626

Lefebvre Software 28.1 29.2 31.0 6.4 0.010 389

Levi, Ray & Shoup Inc. 96.5 97.7 101.1 3.4 0.031 203

LexisNexis Interface Software Inc. 23.7 25.1 26.6 6.0 0.008 421

Liaison 5.8 6.1 6.5 6.5 0.002 787

Likom 4.0 4.9 5.3 9.2 0.002 846

Lithium 17.5 22.2 29.5 32.9 0.009 399

Live World 2.0 1.5 1.5 2.1 0.000 1,066

26 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

LiveOffice 26.0 32.0 36.2 13.0 0.011 357

LivePerson 84.3 105.5 127.8 21.2 0.039 181

LMS International 24.0 25.0 26.3 5.3 0.008 424

LogMeIn Inc. 74.4 101.1 119.5 18.2 0.037 188

Logo Business Solutions 7.7 9.4 15.1 60.2 0.005 572

Lombard Risk Management 7.1 8.8 12.5 42.0 0.004 627

LongJump 4.9 6.3 11.5 83.6 0.004 654

Longtop Group 15.0 17.4 19.5 12.5 0.006 494

Lumension Security 71.4 76.4 82.2 7.7 0.025 228

Lumesse 75.4 90.5 99.9 10.4 0.031 205

Lumis 2.9 3.5 4.2 20.3 0.001 891

Lumley Technology 5.8 7.8 8.9 14.3 0.003 713

LynuxWorks Inc. 19.0 20.0 21.4 7.2 0.007 470

M2Soft 3.0 3.4 3.8 11.1 0.001 916

M86 Security – 6.8 7.2 6.7 0.002 763

Macrologic 5.5 4.8 5.8 20.7 0.002 814

Magma Design Automation 107.6 126.6 145.1 14.6 0.045 167

Maia Intelligence 1.2 1.5 1.8 18.0 0.001 1,047

Main Sequence 3.5 3.6 3.7 4.4 0.001 919

Mainsoft 6.1 6.4 6.6 3.5 0.002 780

MaintenanceNet 2.4 2.5 2.6 5.3 0.001 980

Mamut 46.9 49.9 29.5 -41.0 0.009 400

Managed Methods 1.2 1.6 1.8 15.9 0.001 1,040

ManageIQ 1.5 3.0 6.0 100.0 0.002 803

Management Controls Inc. 4.8 3.3 3.6 7.7 0.001 928

Management Dynamics 36.8 38.7 41.0 6.0 0.013 334

Manager 0.9 0.8 1.0 21.6 0.000 1,098

Mandriva 4.0 3.4 3.7 9.3 0.001 920

Manhattan Associates 112.5 135.7 148.7 9.6 0.046 164

Maninsoft (formerly Miracom I&C) 1.1 0.8 0.8 1.8 0.000 1,114

MarkAny 6.2 6.1 5.8 -3.8 0.002 817

Mashery 1.4 1.9 2.1 15.9 0.001 1,018

Matisse 2.0 2.0 2.0 -0.3 0.001 1,027

Matrikon (a division of Honeywell) 19.4 20.3 22.5 11.0 0.007 449

Matrix42 37.0 39.1 42.5 8.7 0.013 329

Maximizer Software Inc. 11.3 11.4 12.3 7.7 0.004 633

Maxwell Systems 12.0 15.2 16.0 4.8 0.005 556

MCBA 31.8 32.9 35.3 7.2 0.011 362

McKesson 1,249.8 1,263.7 1,357.9 7.4 0.418 29

MCS 0.4 0.4 0.5 14.0 0.000 1,127

MDQ Systems 1.1 1.5 1.7 15.9 0.001 1,048


(Meditech)

353.5 413.7 487.6 17.8 0.150 69

Medidata Solutions 5.0 124.8 135.3 8.4 0.042 173

Mediopia 0.8 0.8 0.9 7.1 0.000 1,101

Mega International 17.1 19.3 22.2 15.0 0.007 453

Megacenter 0.5 0.5 0.5 -7.5 0.000 1,132

©2012 IDC #235326 27

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Mendix 0.1 0.2 0.2 16.0 0.000 1,150

Mentor Graphics 731.0 810.0 905.8 11.8 0.279 42

Merced Systems 18.0 24.1 25.4 5.2 0.008 433

Merge 46.8 99.6 161.9 62.6 0.050 157

Meridian Systems 20.7 20.5 22.5 10.0 0.007 450

Meta4 39.0 36.7 38.1 3.9 0.012 348

MetaCase 7.6 7.8 8.0 2.3 0.002 737

Metaware 8.1 10.5 11.2 6.4 0.003 661

Metron Technology Ltd. AG 2.4 2.7 5.0 83.7 0.002 856

Micro Focus 397.5 410.7 412.0 0.3 0.127 77

Micropay 7.2 9.2 10.5 14.1 0.003 678

Micros Systems 410.8 459.9 504.0 9.6 0.155 65

Microsoft 48,365.5 54,100.4 57,668.4 6.6 17.756 1

MicroStrategy 294.9 337.5 401.3 18.9 0.124 80

Midland HR & Payroll Solutions 16.6 19.8 21.2 6.8 0.007 472

Mimecast 15.7 31.1 45.1 45.0 0.014 313

Mincom Ltd. 74.5 78.4 84.3 7.5 0.026 225

MindFusion 3.4 3.6 3.8 6.3 0.001 915

Miracom 2.5 2.8 3.1 8.8 0.001 949

Missler Software 15.4 15.5 16.3 4.8 0.005 552

Misys 756.6 422.1 492.4 16.7 0.152 67

Moai Technologies Inc. 9.1 9.5 10.0 6.0 0.003 689

Model N 27.5 33.2 34.9 5.2 0.011 364

MSC Software 91.5 95.9 104.3 8.7 0.032 199

Multima Corp. 6.0 6.1 6.5 6.2 0.002 786

Murex 10.6 11.0 11.6 5.8 0.004 649

MYOB Ltd. 147.8 169.9 184.2 8.4 0.057 145

Myriad 59.0 66.0 40.0 -39.4 0.012 338

Mzinga 16.0 24.0 31.7 32.1 0.010 384

N2N 1.1 1.4 1.7 16.6 0.001 1,050

Nari 15.9 18.1 21.5 18.7 0.007 469

NASDAQ OMX 72.5 76.0 91.5 20.4 0.028 219

Navita 0.9 1.5 1.4 -10.1 0.000 1,071

nCircle 16.6 19.7 30.0 52.2 0.009 395

NEC 1,330.8 1,450.8 1,615.0 11.3 0.497 25

Nedstat 21.8 23.3 26.0 11.5 0.008 428

Nelito Systems 3.2 3.3 3.7 13.1 0.001 922

Nemetschek 176.2 187.6 216.6 15.4 0.067 124

Neogrid 7.9 9.6 13.1 36.3 0.004 614

Neolane 19.0 26.6 39.4 48.0 0.012 342

NeoSystems 0.7 0.9 1.0 16.2 0.000 1,095

NetApp 1,125.0 1,292.5 1,290.2 -0.2 0.397 31

netEvidence 4.5 4.7 5.1 8.6 0.002 850

netForensics 18.5 14.8 17.4 17.8 0.005 531

Netop Solutions 15.8 16.5 16.5 0.0 0.005 550

NetRatings (Nielsen Online) 16.4 17.5 18.7 7.2 0.006 509

Netron Inc. 15.8 16.2 16.6 2.7 0.005 543

28 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Netsecure Technology 0.9 0.8 0.9 6.2 0.000 1,106

Netsis – 0.2 0.2 4.0 0.000 1,149

NetSuite 132.4 151.5 192.1 26.8 0.059 138

Netuitive 15.5 26.4 45.0 70.5 0.014 314

NeuralSoft 2.6 2.7 2.7 0.3 0.001 975

NeuSoft 41.1 48.5 57.7 19.0 0.018 275

Nevron Software 0.7 0.7 0.8 6.3 0.000 1,113

New & Grand 10.0 10.1 11.9 17.7 0.004 644

NEW Customer Service 5.1 5.3 5.6 5.1 0.002 826

New Relic – – 14.0 NA 0.004 592

Newgen Software Technologies

Ltd.

19.3 20.2 21.5 6.8 0.007 468

NewsGator – 12.8 19.8 55.0 0.006 491

Newsky 23.4 26.9 31.7 17.6 0.010 385

Newtron 3.5 3.2 3.5 9.2 0.001 931

Nexant 6.8 8.2 9.0 8.5 0.003 709

Nexaweb 4.1 4.4 4.7 7.9 0.001 866

Nextrials 1.5 1.4 1.5 8.7 0.000 1,065

Nextstep Infotech 3.7 4.0 4.2 6.1 0.001 890

Nexus 3.4 3.9 4.2 8.3 0.001 896

NICE Systems 332.4 393.0 452.5 15.1 0.139 73

NICSTECH 2.3 2.6 1.8 -30.0 0.001 1,038

Nilesoft 0.8 0.8 0.9 6.0 0.000 1,108

Nimaya 0.3 0.3 0.4 16.0 0.000 1,137

Nimbula – – 1.0 NA 0.000 1,097

Nintex 37.0 50.0 19.7 -60.5 0.006 492

nKia 6.3 3.8 4.0 6.8 0.001 908

No Magic Inc. 1.1 1.3 1.5 14.3 0.000 1,062

Nobscot 2.0 2.1 2.2 4.4 0.001 1,013

Nolio Software 0.5 3.0 3.3 9.7 0.001 940

Nomura Research Institute Ltd. 108.1 119.1 130.4 9.5 0.040 177

Norman ASA 43.9 47.0 53.9 14.8 0.017 283

Nortel Networks 560.3 – – NA – 1,157


NovaStor 8.3 9.5 10.3 8.8 0.003 684

NOW Solutions LLC 2.0 2.0 2.1 4.7 0.001 1,019

NsFocus 4.6 5.1 7.4 44.3 0.002 759


NuBridges 15.6 16.1 15.9 -1.4 0.005 557

Nucleus Software 6.7 8.0 9.1 13.8 0.003 703

Numara Software 89.0 93.4 92.0 -1.5 0.028 217

Nuri Telecom 7.6 5.6 6.1 10.0 0.002 794

Nuview Systems Inc. 19.9 8.2 10.1 23.0 0.003 687

OBIC Business Consultants Co.

Ltd.

88.7 104.3 108.4 3.9 0.033 195

OBIC Co. Ltd. 83.7 92.4 96.0 3.9 0.030 210

Object Connections 3.8 4.2 4.7 13.0 0.001 868

©2012 IDC #235326 29

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

ObjectFX 11.9 12.4 13.0 4.9 0.004 619

Objective 5.3 6.3 6.2 -1.7 0.002 793

Objectivity Inc. 6.0 7.8 9.2 18.0 0.003 699

Ofisis 0.3 0.4 0.5 19.5 0.000 1,131

Oki Electric Industry 51.0 52.1 65.9 26.5 0.020 259

Omega 5.7 4.5 2.5 -44.3 0.001 992

Omtool Ltd. 15.1 15.6 15.4 -1.3 0.005 568

One Network 7.7 7.5 7.9 6.1 0.002 739

One1 2.3 3.0 3.4 11.3 0.001 937

Online Resources Corp. 136.2 134.6 140.0 4.0 0.043 171

Onventis 3.6 3.8 4.2 10.1 0.001 893

Open Solutions Inc. 110.3 142.9 155.0 8.5 0.048 160

Open Systems Holding Corp. 12.4 16.8 17.6 4.7 0.005 528

OpenConnect Systems 10.3 12.6 14.9 18.0 0.005 578

OpenLink 5.2 5.5 5.9 6.5 0.002 813

OpenText 934.9 939.9 974.6 3.7 0.300 37

OPNET 91.1 116.6 141.7 21.6 0.044 169

Opscode – 0.7 3.0 328.6 0.001 956

Optier 31.5 44.0 43.9 -0.3 0.014 323

Oracle 20,942.9 23,330.4 26,316.0 12.8 8.102 3

Orange HR 0.2 0.2 0.2 18.0 0.000 1,147

Orbium 0.7 0.8 0.8 6.6 0.000 1,110

Orchestra Networks 0.9 0.9 1.0 7.3 0.000 1,099

ORSYP SA 33.7 33.5 35.5 6.0 0.011 361

OSISoft 20.8 17.8 22.8 28.0 0.007 447

Oullim Information Technology 0.0 0.0 0.0 1.4 0.000 1,152

Outcome 9.1 9.5 10.3 8.5 0.003 685

P2 Energy Solutions 24.6 25.0 25.7 2.8 0.008 431

Panda Security 154.6 154.3 167.0 8.2 0.051 155

Panorama Software 42.1 75.8 89.1 17.5 0.027 220

Panorama View Software Corp. 0.8 0.7 0.9 29.5 0.000 1,105

Pansky 11.5 13.4 15.8 17.9 0.005 561

Pansoft 13.8 15.8 18.8 19.1 0.006 507

Parallels 80.4 85.0 86.7 1.9 0.027 223

Parasoft 36.4 36.0 38.6 7.3 0.012 344

Parature Inc. 16.0 17.0 18.0 5.5 0.006 521

PartsRiver-Saqqara 0.3 0.3 0.4 9.0 0.000 1,140

Paychex 56.4 57.8 60.4 4.4 0.019 271

PayGlobal 8.5 10.0 12.4 23.4 0.004 631

PCI Enterprises 8.6 7.2 8.0 10.4 0.002 736

PDS 5.2 4.8 5.3 10.1 0.002 843

Pearson 17.9 19.6 19.2 -1.8 0.006 502

Pegasystems 209.3 225.7 255.9 13.4 0.079 114

PenSoft 4.8 4.9 5.1 4.9 0.002 849

Penta Security Systems 3.6 6.1 6.8 11.8 0.002 776

Penta Technologies 4.9 5.0 5.4 8.7 0.002 836

Peoplefluent 154.0 163.1 128.0 -21.5 0.039 180

30 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Perceptive Software 74.8 74.1 79.9 7.8 0.025 232

Perfect Commerce 117.1 123.3 129.6 5.1 0.040 179

Perforce Software 43.0 46.7 51.5 10.4 0.016 292

Perpetuum Software 5.2 5.5 5.8 6.3 0.002 816

Personal & Informatik 47.2 56.2 63.8 13.4 0.020 263

Pervasive Software Inc. 46.4 44.3 47.6 7.3 0.015 307


Planisware 19.7 19.6 21.9 12.0 0.007 461

Planview 42.8 52.8 63.3 20.0 0.019 265

Platform Computing 73.3 76.6 78.3 2.2 0.024 236

Platsoft 5.7 6.3 7.3 15.8 0.002 762

Plus Technologies 3.3 5.7 4.9 -14.1 0.002 858

Plusoft 4.6 5.1 5.8 12.2 0.002 819

PNMsoft 11.9 12.7 13.4 5.3 0.004 609

Poet Software Corp. 2.8 2.9 3.1 7.9 0.001 950

Pointwise Inc. 1.3 1.4 1.6 17.2 0.000 1,057

Polaris Software Lab 11.1 12.4 13.9 12.1 0.004 595

Polymita 7.5 10.4 8.2 -21.0 0.003 735

Powerise 19.5 21.0 24.9 18.8 0.008 434

Powerlan 7.1 8.8 10.5 19.1 0.003 680

Precise Software 28.3 28.7 30.6 6.4 0.009 391

Previsor 11.1 11.4 11.9 4.4 0.004 642

Prima Solutions 4.4 5.8 6.7 16.0 0.002 779

Primeton 2.5 3.5 4.2 20.5 0.001 894

Primeur 17.2 13.7 17.5 27.8 0.005 530

Princeton Financial Sys. Inc. 45.4 28.1 26.3 -6.4 0.008 423

proALPHA 40.6 41.4 45.0 8.7 0.014 315

Prodacapo 3.7 2.4 2.6 8.8 0.001 983

ProfitLine 14.4 15.0 15.8 5.2 0.005 558


Prolifics 10.8 11.0 11.4 3.4 0.004 657

Promantek 3.5 3.6 3.8 4.4 0.001 917

Pronto 17.8 22.4 27.3 21.6 0.008 417

Proofpoint 8.0 18.7 22.0 17.6 0.007 458

ProQuest 5.9 8.0 8.4 5.2 0.003 730

PROS Pricing Solutions 43.9 47.1 60.7 29.1 0.019 268

Protegrity 9.2 9.6 10.4 8.4 0.003 681

PSI 53.3 54.5 56.4 3.5 0.017 278

PTC 783.2 848.0 966.3 14.0 0.298 39

Puppet Labs – – 2.5 NA 0.001 989

PureComponents 1.3 1.4 1.5 6.3 0.000 1,067

QAD 159.5 163.5 170.6 4.3 0.053 154

QlikTech 141.3 205.0 293.5 43.2 0.090 107

Quadramed 96.4 92.9 96.2 3.6 0.030 209

Quality Corp. 21.1 18.8 20.3 8.1 0.006 482

Qualiware 1.8 2.1 2.4 10.8 0.001 1,002

Qualys 57.6 65.3 71.5 9.5 0.022 241

©2012 IDC #235326 31

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Quest Software 725.4 799.7 816.5 2.1 0.251 45

QuickArrow 7.9 9.7 10.6 8.6 0.003 674

RainMaker Software 3.3 3.3 3.6 8.6 0.001 925

Rally Software Development Corp. 14.0 22.6 31.6 40.0 0.010 386

Ramco Systems 15.2 17.5 20.8 18.7 0.006 475

Random 1.0 1.1 1.2 5.9 0.000 1,089

Rapid7 11.2 19.1 32.0 67.5 0.010 382

Raxco 4.3 3.7 4.1 10.0 0.001 904

readhc 2.1 2.3 2.8 20.0 0.001 968

ReadSoft 51.8 56.5 68.7 21.6 0.021 249

Realization Technologies 7.5 6.3 6.3 0.3 0.002 790

RealNetworks Inc. 99.1 74.0 67.3 -9.1 0.021 254

Rearden Commerce Inc. 8.2 8.5 9.1 6.0 0.003 704

Rebex 1.6 1.7 1.8 6.3 0.001 1,044

Recommind 12.3 12.9 13.4 3.6 0.004 606

Red Flag Software Co. Ltd. 6.3 5.1 5.9 14.9 0.002 812

Red Hat 618.7 744.1 934.8 25.6 0.288 41

RedEye 3.3 3.6 3.9 9.0 0.001 912

RedPrairie 115.1 118.0 124.9 5.8 0.038 184

Redwood 32.9 34.9 36.7 5.1 0.011 356

RemObjects Software 3.2 3.4 3.6 6.3 0.001 927

Replicon 10.7 13.1 13.7 5.0 0.004 600


Resonate Inc. 7.1 7.5 6.0 -20.0 0.002 805

Responsys 49.3 64.7 76.5 18.2 0.024 238

Retalix 73.4 74.6 80.8 8.3 0.025 231

Reval 15.0 21.4 20.2 -5.7 0.006 485

Revionics 9.3 8.8 9.1 2.9 0.003 701

RightNow Technologies Inc. 115.4 147.3 185.9 26.2 0.057 143

Rightscale 5.5 6.8 19.2 182.4 0.006 503

Rising 79.0 26.1 24.3 -6.9 0.007 437

Rocket Software 138.9 143.2 151.3 5.7 0.047 162

Rogue Wave Software 25.4 27.3 29.4 7.6 0.009 401

Rollbase Inc. 1.1 1.1 1.2 7.9 0.000 1,084

Royal Systems 1.1 1.2 1.4 18.3 0.000 1,070

rPath 3.3 3.4 3.5 2.3 0.001 934

S1 94.8 89.3 108.8 21.8 0.033 194

Saba Software Inc. 77.4 82.0 87.6 6.9 0.027 221

Safe Software Inc. 12.6 14.1 14.8 5.1 0.005 579

SafeNet Inc. 294.8 300.1 321.2 7.0 0.099 102

Sage 1,696.1 1,769.0 1,872.0 5.8 0.576 22

Saint 3.7 3.8 3.0 -22.0 0.001 960

Salesforce.com 1,159.4 1,483.9 2,008.7 35.4 0.618 18

Samsung SDS 6.2 6.6 6.7 2.5 0.002 778

Sand Technology 6.8 5.7 4.2 -26.8 0.001 898

SAP 12,223.2 13,333.8 15,538.6 16.5 4.784 4

SAS 2,140.4 2,253.4 2,524.9 12.0 0.777 12

32 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

ScheduleSoft 3.1 2.6 2.8 4.4 0.001 972

ScienceLogic 7.5 12.0 15.8 31.3 0.005 563

SciQuest 14.4 16.9 17.7 5.2 0.005 525

SDC – 0.2 0.7 170.8 0.000 1,121

SDL International 75.3 90.5 118.0 30.4 0.036 191

Security Innovation Inc. 10.0 10.2 10.5 2.6 0.003 679

Secuve 4.5 6.4 7.0 9.9 0.002 772

Sedona Corp. 1.1 1.2 1.2 7.6 0.000 1,080

Seeburger 53.3 75.7 87.1 15.0 0.027 222

Selectica Inc. 10.9 9.8 7.9 -19.3 0.002 742

Selligent 15.3 16.0 17.8 11.2 0.005 523

Sencha 4.8 5.1 5.5 7.9 0.002 829

Sendmail 46.1 46.2 45.9 -0.5 0.014 310

Senior Com 1.3 1.5 1.6 10.1 0.001 1,054

Senior Sistemas 27.1 31.7 39.6 24.9 0.012 341

Serena 202.6 195.0 200.6 2.9 0.062 132

ServiceNow 25.3 55.6 98.8 77.7 0.030 207

Servoy 7.5 7.8 8.5 8.5 0.003 727

SEVEN Networks Inc. 19.0 18.7 17.3 -7.4 0.005 533

SGA 4.3 4.6 8.9 92.3 0.003 712

Shanghai Huateng 14.4 16.6 19.5 17.2 0.006 495

Shanghai Koal 13.4 16.7 18.7 11.6 0.006 510

Shinewave 1.1 1.2 1.3 8.2 0.000 1,078

Shing Hang 1.3 1.7 2.0 15.8 0.001 1,026

SHL Group 6.5 7.2 8.2 14.4 0.003 732

Siemens 2,189.4 2,200.7 2,369.7 7.7 0.730 14

Siemens Enterprise

Communications

594.9 613.6 639.6 4.2 0.197 52

Sightline Systems 7.5 10.7 11.4 7.0 0.004 658

Signiant 19.9 25.6 27.4 7.1 0.008 413

Silicon Graphics 40.0 41.3 49.9 21.0 0.015 298

SilkRoad 38.2 39.2 47.0 20.0 0.014 308

Silver Net Computer Systems Ltd. 4.9 5.0 5.4 7.6 0.002 841

Silverlake 13.3 19.5 23.0 18.2 0.007 444

SimCorp 158.9 167.8 183.4 9.3 0.056 146

Singlee 6.6 7.5 8.8 18.0 0.003 716

Siquel 0.5 0.5 0.4 -25.0 0.000 1,134

Sistemas Bejerman 6.6 7.2 7.5 5.0 0.002 755

Sitecore – 33.3 50.0 50.0 0.015 297

SIT-QAD 2.3 2.1 1.9 -7.6 0.001 1,033

Siveco 11.2 11.2 13.0 16.0 0.004 620

SkillSoft 135.6 109.2 139.7 27.9 0.043 172

Skybox Security 14.2 15.6 17.6 12.9 0.005 527

Skyway Software 1.8 1.9 2.0 4.3 0.001 1,031

Slingshot 1.6 1.7 2.2 28.8 0.001 1,015

SmartSoftware Inc. 2.0 2.5 2.4 -2.4 0.001 996

SMS 3.2 3.6 4.1 14.6 0.001 906

©2012 IDC #235326 33

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Smyth Systems 6.7 6.8 7.4 8.7 0.002 758

SnapLogic 1.9 2.5 2.9 16.0 0.001 965

SOA Software Inc. 31.4 32.7 29.1 -11.0 0.009 404

Socialtext 20.0 25.9 34.4 32.8 0.011 372

Soft Yazilim 1.3 1.8 0.3 -80.5 0.000 1,141

Softbase Systems 2.6 2.8 3.0 8.6 0.001 955

Softbrain Co. Ltd. 23.7 25.8 26.2 1.5 0.008 426

SoftCamp 9.3 9.0 9.6 5.9 0.003 692

SofTech Inc. 4.9 4.0 3.9 -4.5 0.001 914

Softforum 7.8 9.4 9.6 2.0 0.003 693

Softland 13.2 15.4 18.5 19.7 0.006 514

Softpower 0.6 0.7 0.7 3.1 0.000 1,118

SoftRun 2.8 – – NA – 1,158

Software AG 803.3 933.5 948.1 1.6 0.292 40

Software Engineering of America 52.8 52.3 52.2 -0.2 0.016 290

Software FX 6.4 6.8 7.2 6.3 0.002 764

Software Innovation 22.3 21.6 23.4 8.4 0.007 442

Solarwinds 104.9 148.9 187.7 26.1 0.058 140

Solipsis 7.7 7.7 8.0 3.0 0.002 738

Solix 3.5 3.7 4.0 8.7 0.001 909

Soluciones-ar 1.3 1.4 1.3 -4.7 0.000 1,073

Sonda 4.6 4.8 5.2 8.4 0.002 847

Sonoa Systems 4.0 5.3 6.1 15.9 0.002 795

Sopheon 9.7 11.5 10.6 -8.1 0.003 676

Sophos 307.2 313.9 366.0 16.6 0.113 91

Sopra Group 206.7 208.0 230.7 10.9 0.071 120

SourceFire 20.7 26.1 33.1 26.9 0.010 378

SourceIQ Inc. 3.5 4.0 4.2 4.7 0.001 897

South River Technologies 3.2 3.1 3.3 6.6 0.001 939

Sparx Systems 2.4 2.5 2.5 2.0 0.001 987

Spectra 2.4 2.7 2.9 9.3 0.001 962

Spigit 6.5 10.0 14.9 48.7 0.005 577

SPS Commerce 35.9 42.4 55.1 30.0 0.017 280

SQL Software 0.4 0.5 0.5 3.8 0.000 1,130

SS&C Technologies 160.2 191.7 213.3 11.3 0.066 127

Star Storage – 0.8 1.4 84.4 0.000 1,068

SteelEye Technology Inc. (SIOS) 8.2 8.5 11.5 35.8 0.004 652

Steema 2.4 2.5 2.6 6.3 0.001 979

Stonebranch 10.0 11.0 11.7 6.4 0.004 647

Strategy 6.5 7.0 8.2 16.8 0.003 734

StrikeIron Inc. 1.1 1.2 1.3 5.6 0.000 1,079

Stringdata 0.9 1.0 1.1 8.4 0.000 1,093

Successfactors 137.7 177.5 255.5 44.0 0.079 115

Sumisho Computer Systems Corp. 65.6 67.6 70.1 3.8 0.022 245

Summit 2.4 2.5 2.9 17.6 0.001 963

SumTotal 119.1 126.1 132.1 4.8 0.041 175

Sunfish 0.6 0.8 0.7 -7.0 0.000 1,117

34 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

SunGard 1,456.5 1,361.8 1,471.5 8.1 0.453 27

Sunyard 3.7 4.1 4.9 18.4 0.002 859

Superdata 19.2 20.6 24.2 17.5 0.007 438

SuperOffice 45.0 44.0 49.9 13.4 0.015 299

Supplychain Connect 5.1 5.5 5.8 5.2 0.002 815

SupplyOn 19.1 16.8 18.0 7.5 0.006 519

SupportSoft 0.7 10.7 14.9 39.4 0.005 574

SWIFT 656.2 565.8 568.5 0.5 0.175 58

Swisslog 137.6 135.3 147.8 9.3 0.046 165

Symantec 5,982.4 5,957.9 6,367.5 6.9 1.961 5

Syncfusion 7.4 7.8 8.3 6.3 0.003 731

Syncsort 104.3 112.1 118.3 5.5 0.036 190

Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.449 28

Synygy 41.8 39.0 44.4 13.9 0.014 322

Syspro 62.0 66.1 71.2 7.7 0.022 242

Systar SA 22.1 17.5 20.2 15.0 0.006 486

Systex 28.2 29.8 32.4 8.7 0.010 381

abdulTableau Software 17.6 36.1 70.1 94.2 0.022 246

Tagetik 13.6 16.4 17.5 6.8 0.005 529

Take Solutions 10.4 11.2 16.7 48.7 0.005 542

Talend 16.9 29.8 45.9 54.0 0.014 311

Talentsoft 0.9 2.6 7.7 202.3 0.002 750

Taleo 178.5 204.3 250.5 22.6 0.077 117

Talisma 7.1 7.6 9.0 18.4 0.003 705

Tally 26.3 34.2 39.9 16.6 0.012 339

Targit 14.8 16.2 18.0 11.0 0.006 520

Tavant Technologies 14.9 15.7 16.5 5.2 0.005 546

TCS 8.7 11.2 13.3 18.4 0.004 611

Tealeaf Technology 19.8 21.0 22.0 4.8 0.007 459

Teamquest Corp. 19.3 19.1 20.3 6.5 0.006 483

TechExcel Inc. 11.5 12.0 12.6 5.2 0.004 623

Technology One 20.6 25.5 27.4 7.7 0.008 414

Tecsys Inc. 15.0 15.5 13.2 -14.7 0.004 613

Tectia 11.7 11.5 10.1 -11.8 0.003 686

TEDS 13.3 13.6 14.0 2.9 0.004 594

Telerik 19.0 23.2 27.9 20.3 0.009 409

Telesoft 2.9 2.8 2.8 -1.2 0.001 971

Telligent 25.0 32.1 42.7 33.1 0.013 328

TELUS (Emergis) 42.2 47.5 52.6 10.6 0.016 289

Temenos 243.1 314.9 313.2 -0.5 0.096 104

Teradata 727.7 865.2 989.7 14.4 0.305 36

THBComponentware 0.4 0.4 0.4 6.3 0.000 1,136

The Salamander Organization 20.3 20.9 22.2 6.6 0.007 452

Think3 38.0 38.4 43.0 12.0 0.013 325

Thomson Reuters 194.3 191.7 197.2 2.9 0.061 135

Tian Jian 6.5 7.5 8.9 19.2 0.003 711

TIBCO 544.7 610.8 730.2 19.5 0.225 48

©2012 IDC #235326 35

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Tibero – 2.1 5.9 184.6 0.002 810

Tibersoft 4.2 2.4 2.5 5.3 0.001 988

TigerLogic 12.0 12.0 12.8 6.8 0.004 622

Timecentre 13.9 14.2 14.9 4.4 0.005 576

TmaxSoft 32.7 30.6 46.1 50.3 0.014 309

Tomax Corp. 13.7 13.9 14.1 1.3 0.004 589

Tongtech 16.2 9.1 10.9 19.9 0.003 668

Top Image Systems 16.7 15.3 22.0 43.8 0.007 460

Torex 185.7 182.2 197.1 8.2 0.061 136

Toshiba Solutions Corp. 33.3 35.0 38.0 8.5 0.012 351

Total Logistics 1.5 1.6 1.8 15.4 0.001 1,043

TotalSoft 7.5 8.5 8.8 3.4 0.003 717

TOTVS 379.9 505.4 631.9 25.0 0.195 53

Trace One 20.1 17.2 18.8 9.3 0.006 508

Transoft 5.0 6.4 7.3 14.7 0.002 761

Trend Micro 1,019.2 1,081.8 1,208.7 11.7 0.372 32

Trillium Software 49.4 52.2 53.3 2.2 0.016 285

Trintech Group PLC 22.2 23.5 28.2 19.9 0.009 407

Triple Point Technology 36.6 48.0 50.6 5.4 0.016 296

Tripwire Inc. 74.9 83.8 94.6 12.8 0.029 212

Trisunwyse 1.7 1.8 2.1 18.9 0.001 1,021

Troux Technologies 13.4 15.3 20.2 32.0 0.006 487

TRS 1.1 1.3 1.6 23.6 0.000 1,056

Trustwave 25.0 58.0 68.8 18.7 0.021 248

TSS 1.5 1.5 1.7 9.0 0.001 1,052

Turbolinux Inc. 3.6 3.2 3.5 8.2 0.001 932

TXT e-Solutions 11.3 14.0 12.1 -13.5 0.004 641

Tyler Technologies 146.5 153.2 163.5 6.7 0.050 156

UC4 54.0 62.4 68.2 9.3 0.021 251

UFIDA 206.8 229.9 334.0 45.3 0.103 99

Ultimate Software 137.3 172.4 216.0 25.3 0.067 125

Ultrapower 13.3 13.6 16.5 21.6 0.005 549

Unanet Technologies 4.6 4.8 5.0 3.1 0.002 854

Unet System 2.9 3.2 2.6 -19.6 0.001 982

Unicom Systems 48.9 49.8 53.4 7.3 0.016 284

UNIFY Corp. 10.9 19.5 20.5 5.1 0.006 477

Unisys 338.6 338.5 360.2 6.4 0.111 92

UNIT4 364.4 379.3 418.2 10.3 0.129 76

update software 26.7 24.2 29.2 20.5 0.009 403

Upsidesoft 10.5 15.1 15.8 5.1 0.005 559

Uptime Software 6.0 7.4 8.5 15.0 0.003 728

USU Software AG 16.4 17.3 20.9 20.8 0.006 474

Vanguard 3.7 3.9 4.6 17.0 0.001 871

Vasco 17.2 18.5 20.1 8.7 0.006 489

VBA 0.2 0.2 – NA – 1,159

Veeam 29.8 46.0 84.9 84.4 0.026 224

Vendavo 29.7 34.2 60.6 77.0 0.019 269

36 #235326 ©2012 IDC

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Venotion Technologies 1.7 1.9 2.2 11.9 0.001 1,017

Venus Tec 2.3 2.6 3.7 41.6 0.001 921

Veracode 8.0 9.3 9.4 0.8 0.003 695

Verint Systems 461.3 469.4 496.4 5.8 0.153 66

Verivo 6.4 10.2 14.9 46.1 0.005 575

Versant 17.1 15.7 16.2 3.2 0.005 553

Versata 155.9 163.0 171.9 5.5 0.053 153

Versys 3.0 2.4 2.6 8.9 0.001 978

Vertex Inc. 63.0 65.9 69.1 4.8 0.021 247

ViaPeople 2.0 2.1 2.2 4.4 0.001 1,014

Viewpoint Construction Software 12.0 17.2 18.6 8.6 0.006 511

Visible Systems Corp. 5.1 5.3 5.4 2.6 0.002 834

Vision Solutions Inc. 165.8 169.2 177.0 4.6 0.054 148

VisionWare 9.1 9.6 10.4 8.0 0.003 683

Visma 238.5 283.9 374.5 31.9 0.115 87

Vitria Technology 43.9 47.2 51.1 8.1 0.016 294

Vivisimo 17.9 18.8 19.5 3.5 0.006 496

VMTurbo – – 2.5 NA 0.001 990

VMware 1,905.3 2,669.1 3,509.3 31.5 1.080 10

Wall Street Systems 91.7 100.2 107.4 7.2 0.033 196

Warevalley – 3.0 5.4 78.9 0.002 840

Waterford Technologies 14.3 15.6 18.9 20.9 0.006 505

Wavelink Corp. 20.3 20.5 19.0 -7.5 0.006 504

Webcab Components 1.5 1.6 1.7 6.3 0.001 1,049

WebLayers Inc. 4.9 6.5 7.5 15.9 0.002 756

Webroot 128.1 140.0 129.9 -7.2 0.040 178

Websense 251.4 251.4 254.8 1.4 0.078 116

Webspy 0.3 0.4 0.4 10.5 0.000 1,133

WebTrends 75.9 81.1 92.9 14.6 0.029 215

White Information Networking 1.8 2.0 2.5 21.8 0.001 995

Win Estimator Inc. 10.1 10.3 11.2 8.7 0.003 663

Wing Arc 17.4 20.6 20.8 0.6 0.006 476

WINS Technet 1.3 1.4 1.6 12.3 0.000 1,058

Wipro Healthcare 5.4 5.4 6.1 11.4 0.002 797

WISE iTech 1.7 1.9 2.0 6.8 0.001 1,028

Wizrom 1.3 1.5 1.9 28.7 0.001 1,036

WMSL 2.0 2.3 3.9 72.4 0.001 911

Wolf Frameworks 1.0 1.3 1.5 16.0 0.000 1,064

Wolters Kluwer Financial Services 54.0 66.6 71.0 6.7 0.022 243

Workcube – – 0.3 NA 0.000 1,146

Workday Inc. 123.0 160.0 320.0 100.0 0.099 103

WorkForce Software 11.4 11.7 12.2 4.4 0.004 635

Works Applications Co. Ltd. 160.1 170.1 192.5 13.2 0.059 137

Workstream 14.9 12.1 7.9 -35.0 0.002 747

WS02 1.7 3.2 5.0 52.8 0.002 857

Xactly Corp. 44.5 46.4 48.9 5.2 0.015 301

XAware Inc. 4.0 4.1 4.4 6.1 0.001 883

©2012 IDC #235326 37

T A B L E 3


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Xceed 6.1 6.4 6.8 6.3 0.002 777

XIGNITE 0.5 0.6 0.6 6.3 0.000 1,124

Xnear 0.4 0.4 0.5 9.3 0.000 1,129

Xpriori 2.2 2.2 2.2 -0.6 0.001 1,010

xTuple 5.6 5.0 5.3 5.3 0.002 845

Yardi 78.3 84.9 91.6 7.8 0.028 218

Yellowfin 2.0 2.6 7.1 174.8 0.002 765

Younglimwon Softlab 4.8 5.9 6.6 12.4 0.002 781

YouSendIt 15.5 21.8 22.9 5.0 0.007 446

Zend Technologies Inc. 15.2 16.3 17.6 8.4 0.005 526

Zenoss 4.5 7.0 14.8 111.5 0.005 580

Zhifang S&T 1.6 1.8 2.2 17.9 0.001 1,016

Zhonglian 2.1 2.4 2.8 17.9 0.001 969

Zilliant Inc. 6.8 7.3 7.5 2.8 0.002 757

Zionex 1.9 2.3 2.8 23.9 0.001 967

ZL Technologies 14.8 16.6 18.2 9.4 0.006 517

Zoho 51.1 64.0 121.5 89.7 0.037 187

Zoner Software 1.0 1.1 1.3 21.8 0.000 1,076

Zucchetti 284.4 276.4 291.4 5.5 0.090 108

Zycus 10.1 14.7 15.5 5.2 0.005 567

ZyLAB North America LLC 13.5 14.3 16.0 11.9 0.005 555

Zynapse 1.7 2.2 2.5 14.1 0.001 993

Zyrion 2.0 3.8 15.5 310.9 0.005 566

Subtotal 228,905.0 248,092.1 273,815.9 10.4 84.305

Other 45,038.4 47,657.8 50,974.2 7.0 15.695

Total 273,943.4 295,749.9 324,790.1 9.8 100.000

Source: IDC, 2012

T A B L E 4

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1

Americas EMEA APJ Worldwide

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

/n software 5.04 0.003 – – – – 5.04 0.002

1C – – 187.33 0.177 – – 187.33 0.058

1Spatial 0.65 0.000 12.93 0.012 – – 13.58 0.004

3D Systems 4.50 0.003 0.25 0.000 – – 4.75 0.001

3i Infotech – – – – 21.84 0.041 21.84 0.007

3M 26.67 0.016 1.11 0.001 0.32 0.001 28.10 0.009

4CS 11.82 0.007 – – – – 11.82 0.004

4D SAS 5.87 0.004 12.02 0.011 3.01 0.006 20.91 0.006

AAM Technologies 0.35 0.000 2.61 0.002 – – 2.96 0.001

Abacus Research – – 28.33 0.027 – – 28.33 0.009

38 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

ABB Ltd. 57.30 0.035 112.39 0.106 55.79 0.104 225.49 0.069

ABBYY 6.40 0.004 22.85 0.022 1.77 0.003 31.02 0.010

ABC Systems 5.09 0.003 2.09 0.002 0.60 0.001 7.79 0.002

Abiquo 2.31 0.001 0.35 0.000 0.38 0.001 3.04 0.001

Able Commerce 4.24 0.003 – – – – 4.24 0.001

Accela 11.68 0.007 0.59 0.001 – – 12.27 0.004

Accellion 16.33 0.010 7.90 0.007 3.19 0.006 27.43 0.008

Accelops 5.50 0.003 – – – – 5.50 0.002

Access Accounting – – 29.78 0.028 – – 29.78 0.009

Accountpro 5.32 0.003 – – – – 5.32 0.002

Accruent 21.64 0.013 – – – – 21.64 0.007

AccuRev 9.30 0.006 1.06 0.001 1.14 0.002 11.50 0.004

ACI Worldwide 177.87 0.108 126.30 0.119 34.00 0.064 338.18 0.104

Acision 155.07 0.094 263.56 0.248 55.49 0.104 474.11 0.146

Acronis 41.25 0.025 57.03 0.054 32.59 0.061 130.87 0.040

Actiance (formerly FaceTime) 20.43 0.012 5.04 0.005 0.79 0.001 26.26 0.008

Actipro Software 4.15 0.003 – – – – 4.15 0.001

Active Endpoints Inc. 11.88 0.007 8.62 0.008 – – 20.50 0.006

ActiveState Software Inc. 3.03 0.002 0.96 0.001 0.10 0.000 4.10 0.001

Activision Blizzard 772.91 0.468 628.06 0.592 100.74 0.188 1,501.71 0.462

Actuate Corp. 97.64 0.059 23.71 0.022 5.18 0.010 126.53 0.039

Adaptive 9.29 0.006 4.59 0.004 0.40 0.001 14.27 0.004

Adaptive Computing 14.30 0.009 5.50 0.005 2.20 0.004 22.00 0.007

Aderant – – – – 34.58 0.065 34.58 0.011

Aditro – – 104.82 0.099 – – 104.82 0.032

Admerex – – – – 4.03 0.008 4.03 0.001

Adobe 2,019.84 1.222 1,300.20 1.225 836.29 1.564 4,156.33 1.280

ADP 445.21 0.269 75.88 0.072 2.86 0.005 523.94 0.161

Advanced Computer Software – – 100.38 0.095 – – 100.38 0.031

Advanced Data Exchange 7.85 0.005 – – – – 7.85 0.002

Advanced Systems Concepts 12.75 0.008 5.88 0.006 1.78 0.003 20.40 0.006

Advent Software 264.32 0.160 33.69 0.032 – – 298.02 0.092

Advizor Solutions 11.53 0.007 1.92 0.002 – – 13.46 0.004

AFAS ERP Software – – 52.67 0.050 – – 52.67 0.016

Agilense 0.38 0.000 – – – – 0.38 0.000

Ahnlab Inc. 0.87 0.001 – – 37.35 0.070 38.22 0.012

AKuP – – – – 2.13 0.004 2.13 0.001

Alcatel-Lucent 171.16 0.104 79.68 0.075 37.89 0.071 288.72 0.089

Aldata Solution 7.76 0.005 31.27 0.029 0.99 0.002 40.02 0.012

Alfabet 5.86 0.004 10.09 0.010 0.55 0.001 16.50 0.005

Allegro Development Corp. 13.09 0.008 7.62 0.007 3.09 0.006 23.80 0.007

Alloy Software 0.96 0.001 0.13 0.000 0.06 0.000 1.15 0.000

Allscripts 436.78 0.264 – – – – 436.78 0.134

Almog Software Industries – – 1.63 0.002 – – 1.63 0.001

Alpha Software 1.23 0.001 0.34 0.000 – – 1.57 0.000

Alps System Integration – – – – 30.30 0.057 30.30 0.009

©2012 IDC #235326 39

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Altair Engineering Inc. 18.40 0.011 3.09 0.003 13.15 0.025 34.64 0.011

Alterian 8.19 0.005 46.23 0.044 – – 54.42 0.017

Altibase – – – – 15.31 0.029 15.31 0.005

Altova 7.73 0.005 5.21 0.005 0.81 0.002 13.75 0.004

Amano Cincinnati 5.37 0.003 1.36 0.001 5.73 0.011 12.47 0.004

Amazon.com Inc. 117.79 0.071 66.81 0.063 28.60 0.053 213.20 0.066

Amdocs 300.66 0.182 48.00 0.045 23.23 0.043 371.88 0.114

American Software 52.43 0.032 6.39 0.006 0.33 0.001 59.15 0.018

ANGOSS Software

International Ltd.

6.69 0.004 0.65 0.001 – – 7.34 0.002

Ansys Inc. 288.84 0.175 232.32 0.219 150.20 0.281 671.36 0.207

AOL/Mapquest 47.13 0.029 3.69 0.003 – – 50.82 0.016

Appcelerator 3.13 0.002 – – – – 3.13 0.001

AppDynamics 6.00 0.004 – – – – 6.00 0.002

Appfluent Technology Inc. 5.60 0.003 – – – – 5.60 0.002

APPGEN Business Software 12.64 0.008 0.46 0.000 – – 13.09 0.004

Appian 30.91 0.019 10.24 0.010 1.56 0.003 42.71 0.013

Appirio 13.48 0.008 1.91 0.002 0.41 0.001 15.80 0.005

Appistry 4.79 0.003 – – – – 4.79 0.001

Apple 782.07 0.473 332.38 0.313 240.94 0.451 1,355.39 0.417

Application Security Inc. 10.14 0.006 3.23 0.003 – – 13.37 0.004

Applied Computer Services

(Hasib)

– – 13.86 0.013 – – 13.86 0.004

Applied Materials 7.86 0.005 2.05 0.002 4.37 0.008 14.28 0.004

Applied Systems Inc. 61.31 0.037 5.06 0.005 – – 66.37 0.020


Technologies

45.05 0.027 14.02 0.013 2.38 0.004 61.45 0.019

Aranda Software 18.86 0.011 – – – – 18.86 0.006

Arcplan 14.87 0.009 19.09 0.018 2.87 0.005 36.83 0.011

Arena 4.82 0.003 0.27 0.000 0.66 0.001 5.75 0.002

Argo Data Resource Corp. 29.07 0.018 – – – – 29.07 0.009

Argos Systems 0.79 0.000 0.41 0.000 – – 1.20 0.000

ARI Network 13.87 0.008 0.74 0.001 – – 14.60 0.004

Ariba Inc. 264.27 0.160 84.69 0.080 25.85 0.048 374.81 0.115

ASA International 7.15 0.004 3.57 0.003 – – 10.72 0.003

Ascentis 5.40 0.003 – – – – 5.40 0.002

ASCON – – 6.02 0.006 – – 6.02 0.002

ASG 170.41 0.103 80.88 0.076 12.56 0.023 263.85 0.081

Asiainfo – – – – 63.93 0.120 63.93 0.020

Asianet TP – – – – 7.83 0.015 7.83 0.002

Aspect Software 189.56 0.115 118.32 0.112 76.87 0.144 384.75 0.118

Aspel 12.58 0.008 – – – – 12.58 0.004

Aspen Technology 68.38 0.041 53.82 0.051 52.63 0.098 174.83 0.054

Aspera 4.73 0.003 1.11 0.001 0.18 0.000 6.02 0.002

Aspose 6.61 0.004 – – – – 6.61 0.002

Asseco Group 6.93 0.004 122.41 0.115 14.29 0.027 143.63 0.044

40 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Astea International 14.70 0.009 4.07 0.004 0.63 0.001 19.40 0.006

Asure 5.79 0.004 – – – – 5.79 0.002

AT Kearney Procurement

Solutions

13.75 0.008 2.66 0.003 0.63 0.001 17.05 0.005

Atari 18.23 0.011 3.20 0.003 0.59 0.001 22.03 0.007

Atego 3.04 0.002 5.64 0.005 0.32 0.001 9.00 0.003

Atempo 14.67 0.009 29.66 0.028 3.60 0.007 47.92 0.015

ATENA UsÅ‚ugi Informatyczne i

Finansowe

– – 8.60 0.008 – – 8.60 0.003

Ateras 8.66 0.005 – – – – 8.66 0.003

Atlassian 53.73 0.033 40.01 0.038 7.56 0.014 101.30 0.031

ATOSS Software – – 26.21 0.025 – – 26.21 0.008

Attachmate 598.05 0.362 427.05 0.403 93.84 0.176 1,118.94 0.345

Attunity 13.40 0.008 2.97 0.003 0.12 0.000 16.50 0.005

Auraportal 3.57 0.002 4.08 0.004 0.95 0.002 8.60 0.003

Autodesk 818.11 0.495 829.15 0.781 472.77 0.884 2,120.03 0.653

Autotask 8.99 0.005 – – – – 8.99 0.003

Auto-trol Technology 8.87 0.005 4.89 0.005 0.45 0.001 14.21 0.004

Avast Software 28.14 0.017 35.54 0.034 4.39 0.008 68.07 0.021

Avaya Inc. 306.28 0.185 392.63 0.370 185.46 0.347 884.37 0.272

AVEVA Group 35.11 0.021 86.79 0.082 69.78 0.131 191.68 0.059


Grisoft)

120.78 0.073 83.20 0.078 2.71 0.005 206.69 0.064

Aviv Advanced Solutions – – 1.22 0.001 – – 1.22 0.000

Awareness 9.47 0.006 – – – – 9.47 0.003

Axios Systems 4.46 0.003 7.95 0.007 0.69 0.001 13.09 0.004

Axoft 5.89 0.004 – – – – 5.89 0.002

Axway 80.89 0.049 141.20 0.133 3.00 0.006 225.10 0.069

Ayanova (Ground Zero Tech-

Works Inc.)

2.84 0.002 – – – – 2.84 0.001

B & L Associates 10.25 0.006 1.87 0.002 – – 12.12 0.004

B2 Systems Inc. 3.64 0.002 0.95 0.001 – – 4.59 0.001

Backbase 2.81 0.002 3.75 0.004 – – 6.57 0.002

BackOffice Associates 3.55 0.002 0.80 0.001 0.06 0.000 4.41 0.001

Balabit – – 0.89 0.001 – – 0.89 0.000

Barracuda 10.71 0.006 5.82 0.005 0.72 0.001 17.25 0.005

BAS 1.77 0.001 – – – – 1.77 0.001

BasWare 11.58 0.007 88.04 0.083 2.65 0.005 102.27 0.031

BDSIC – – – – 2.19 0.004 2.19 0.001

BeaconIT Group – – – – 0.79 0.001 0.79 0.000

Beeline 5.10 0.003 0.50 0.000 – – 5.60 0.002

Bematech 33.93 0.021 – – – – 33.93 0.010

Benner Solutions 8.56 0.005 – – – – 8.56 0.003

Bentley Systems Inc. 241.76 0.146 215.52 0.203 56.80 0.106 514.08 0.158

Beta Systems Software AG 5.54 0.003 37.95 0.036 – – 43.48 0.013

Binarymission Technologies 0.90 0.001 – – – – 0.90 0.000

©2012 IDC #235326 41

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Birdstep Technology 1.83 0.001 12.71 0.012 – – 14.53 0.004

Bison – – 18.21 0.017 – – 18.21 0.006

Bit – – – – 5.06 0.009 5.06 0.002

Bitam 7.05 0.004 – – – – 7.05 0.002

BitDefender 24.71 0.015 66.60 0.063 15.85 0.030 107.16 0.033



– – 8.86 0.008 – – 8.86 0.003

Black Duck Software Inc. 16.25 0.010 4.90 0.005 4.64 0.009 25.80 0.008

Blackbaud 241.84 0.146 15.51 0.015 3.65 0.007 261.00 0.080

Blackboard 356.19 0.216 48.04 0.045 7.45 0.014 411.68 0.127

Blue Coat 2.66 0.002 1.19 0.001 0.54 0.001 4.38 0.001

BlueCielo ECM Solutions 2.18 0.001 4.69 0.004 0.65 0.001 7.53 0.002

BlueKiwi 0.17 0.000 4.03 0.004 – – 4.20 0.001

BluePhoenix Solutions 29.33 0.018 – – – – 29.33 0.009

Blueprint 9.90 0.006 1.10 0.001 – – 11.00 0.003

Bluestripe Software 8.26 0.005 0.94 0.001 – – 9.20 0.003

BMC 1,207.42 0.731 622.90 0.587 134.81 0.252 1,965.12 0.605

Bokesoft – – – – 57.49 0.108 57.49 0.018

Bond International 11.48 0.007 26.53 0.025 2.19 0.004 40.20 0.012

Boothroyd Dewhurst 0.94 0.001 0.24 0.000 – – 1.18 0.000

Bosch Software Innovations

GmbH

2.86 0.002 4.04 0.004 – – 6.90 0.002

BP Logix 4.97 0.003 0.48 0.000 – – 5.45 0.002

BPL Telecom – – – – 6.01 0.011 6.01 0.002

BR Solutions 2.20 0.001 – – – – 2.20 0.001

Bradmark Technologies Inc. 7.63 0.005 1.04 0.001 0.03 0.000 8.70 0.003

Brainloop Inc. 13.11 0.008 – – – – 13.11 0.004

Brainshark 25.57 0.015 1.34 0.001 – – 26.91 0.008

Brainzsquare – – – – 7.06 0.013 7.06 0.002

BravoSolution 5.75 0.003 4.59 0.004 2.93 0.005 13.27 0.004

Bravura – – – – 4.58 0.009 4.58 0.001

Brightcove 39.26 0.024 13.89 0.013 7.25 0.014 60.41 0.019

BRITC – – – – 8.70 0.016 8.70 0.003

Broadlane 16.76 0.010 – – – – 16.76 0.005

BroadVision 5.09 0.003 4.91 0.005 4.04 0.008 14.04 0.004

Brooks Automation 169.12 0.102 – – 46.25 0.086 215.37 0.066

Bsoft – – – – 5.90 0.011 5.90 0.002

BSP – – – – 35.58 0.067 35.58 0.011

Bull SAS 9.60 0.006 126.10 0.119 11.85 0.022 147.54 0.045

Bungee Labs 0.59 0.000 – – – – 0.59 0.000

C2C 6.39 0.004 4.87 0.005 0.14 0.000 11.40 0.004

CA Technologies 2,939.21 1.779 1,053.79 0.993 393.37 0.736 4,386.37 1.351

Cactus Commerce 5.78 0.003 – – – – 5.78 0.002

Cadence Design Systems 403.18 0.244 213.77 0.201 385.20 0.720 1,002.15 0.309

CADMEN – – – – 1.31 0.002 1.31 0.000

Calipso 2.30 0.001 – – – – 2.30 0.001

42 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Callidus Software Inc. 54.37 0.033 8.67 0.008 3.20 0.006 66.24 0.020

Calypso Technology 32.08 0.019 26.32 0.025 8.12 0.015 66.51 0.020

Cambar Software 5.76 0.003 – – – – 5.76 0.002

Campus Management Corp. 26.61 0.016 – – – – 26.61 0.008

Camstar Systems Inc. 7.32 0.004 2.05 0.002 1.26 0.002 10.63 0.003

Canon IT Solutions – – – – 15.55 0.029 15.55 0.005

CAS Software – – 37.97 0.036 – – 37.97 0.012

Casewise 6.25 0.004 7.72 0.007 – – 13.97 0.004

Cashtech Solutions – – – – 8.49 0.016 8.49 0.003

Caspio 3.13 0.002 0.42 0.000 0.05 0.000 3.60 0.001

CAST Software 16.70 0.010 25.75 0.024 – – 42.45 0.013

Cav Systems – – 1.28 0.001 – – 1.28 0.000

CCH 44.43 0.027 – – – – 44.43 0.014

CCK Financial Solutions Ltd. – – – – 1.42 0.003 1.42 0.000

CDB 8.74 0.005 2.07 0.002 – – 10.81 0.003

CDC Corp. 88.35 0.053 51.43 0.048 14.99 0.028 154.78 0.048

CDNetworks 2.91 0.002 0.12 0.000 – – 3.03 0.001

Cegedim 89.31 0.054 249.47 0.235 32.60 0.061 371.39 0.114

Cegid 0.98 0.001 185.23 0.175 0.57 0.001 186.78 0.058

Centric Software 13.82 0.008 6.10 0.006 – – 19.92 0.006

Century Software – – – – 2.42 0.005 2.42 0.001

Ceridian 64.38 0.039 7.42 0.007 – – 71.80 0.022

Cerner 629.14 0.381 52.52 0.050 19.68 0.037 701.34 0.216

Cezanne Software 1.36 0.001 12.03 0.011 – – 13.39 0.004

CFEngine 2.00 0.001 – – – – 2.00 0.001

CGI Information Systems 119.64 0.072 4.46 0.004 2.68 0.005 126.78 0.039

Chang Yi – – – – 15.55 0.029 15.55 0.005

Channel Advisor 21.78 0.013 – – – – 21.78 0.007

Chase Cooper 2.80 0.002 10.79 0.010 2.46 0.005 16.05 0.005

Check Point Software

Technologies

126.38 0.076 137.98 0.130 63.00 0.118 327.37 0.101

Ciel – – 2.73 0.003 – – 2.73 0.001

Cimatron 3.86 0.002 16.56 0.016 4.45 0.008 24.87 0.008

Cincom Systems Inc. 29.73 0.018 33.61 0.032 12.55 0.023 75.88 0.023

CiRBA 4.66 0.003 7.11 0.007 0.44 0.001 12.20 0.004

Cisco 1,338.74 0.810 388.93 0.367 69.19 0.129 1,796.85 0.553

Citrix 1,018.29 0.616 483.48 0.456 159.35 0.298 1,661.12 0.511

Civica 13.41 0.008 87.21 0.082 33.17 0.062 133.79 0.041

Clear Methods Inc. 0.77 0.000 – – – – 0.77 0.000

Cleo 5.02 0.003 – – – – 5.02 0.002

Click Commerce Inc. 7.55 0.005 1.53 0.001 6.23 0.012 15.30 0.005

ClickSoftware 27.17 0.016 34.00 0.032 2.59 0.005 63.76 0.020

Cloudera 2.04 0.001 0.27 0.000 – – 2.31 0.001

CMstat 1.14 0.001 – – – – 1.14 0.000

CNC Software Inc. 6.32 0.004 3.49 0.003 – – 9.81 0.003

CodeJock Software 0.67 0.000 – – – – 0.67 0.000

©2012 IDC #235326 43

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Codemesh 0.77 0.000 – – – – 0.77 0.000

Cognology – – – – 4.56 0.009 4.56 0.001

Coheris 0.16 0.000 13.94 0.013 – – 14.09 0.004

CollabNet 29.98 0.018 4.99 0.005 1.03 0.002 36.01 0.011

Comarch SA 0.80 0.000 33.29 0.031 – – 34.09 0.010

Comax – – 5.11 0.005 – – 5.11 0.002

CombineNet 5.37 0.003 2.87 0.003 0.98 0.002 9.22 0.003

Communispace 58.73 0.036 1.13 0.001 – – 59.86 0.018

CommVault 226.70 0.137 81.66 0.077 43.17 0.081 351.53 0.108

ComOps – – – – 2.74 0.005 2.74 0.001

Component Factory Pty. Ltd. 0.38 0.000 – – – – 0.38 0.000

ComponentArt 2.24 0.001 – – – – 2.24 0.001

ComponentOne 11.67 0.007 3.93 0.004 1.11 0.002 16.70 0.005

ComponentSpace 0.90 0.001 – – – – 0.90 0.000

Composite Software 19.56 0.012 0.91 0.001 – – 20.46 0.006

Comptel – – – – 10.04 0.019 10.04 0.003

CompuGroup Medical 22.61 0.014 316.89 0.299 1.48 0.003 340.98 0.105

Computacion en Accion 7.86 0.005 – – – – 7.86 0.002


Inc.

0.55 0.000 0.55 0.001 0.55 0.001 1.65 0.001

Compuware 533.37 0.323 206.15 0.194 63.70 0.119 803.22 0.247

Comverse – – – – 38.24 0.072 38.24 0.012

Concur Technologies 306.45 0.185 36.61 0.035 15.46 0.029 358.51 0.110

Consensus 0.90 0.001 – – – – 0.90 0.000

Consona 102.24 0.062 18.94 0.018 19.45 0.036 140.63 0.043

Constellation Software Inc. 366.37 0.222 95.55 0.090 7.00 0.013 468.92 0.144

Contour Components 1.23 0.001 – – – – 1.23 0.000

Convergys 258.39 0.156 26.82 0.025 21.99 0.041 307.20 0.095

Cordys 14.04 0.009 21.77 0.021 9.58 0.018 45.39 0.014

Coremedia 0.36 0.000 14.03 0.013 0.71 0.001 15.10 0.005

Coretech-Diva – – 3.18 0.003 – – 3.18 0.001

Cornerstone OnDemand 70.60 0.043 – – – – 70.60 0.022

Correlsense 7.50 0.005 0.40 0.000 – – 7.90 0.002

Cosmocom – – – – 1.95 0.004 1.95 0.001

Courion Corp. 17.82 0.011 4.24 0.004 – – 22.06 0.007

Coverity 35.96 0.022 7.33 0.007 8.71 0.016 52.00 0.016

Creawor – – – – 11.58 0.022 11.58 0.004

Critical Path 17.17 0.010 30.29 0.029 5.31 0.010 52.77 0.016

Crown Computing – – 7.00 0.007 – – 7.00 0.002

CS&S – – – – 81.32 0.152 81.32 0.025

CS2C – – – – 3.16 0.006 3.16 0.001

CSB-System 5.74 0.003 16.58 0.016 – – 22.32 0.007

CSC – – – – 41.10 0.077 41.10 0.013

Curl Inc. 0.45 0.000 – – 2.45 0.005 2.90 0.001

Cyberdime – – – – 4.82 0.009 4.82 0.001

Cybozu Inc. – – – – 39.41 0.074 39.41 0.012

44 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Daptiv 18.99 0.011 5.01 0.005 – – 24.00 0.007

Dart Communications 0.62 0.000 – – – – 0.62 0.000

Dassault Systèmes 611.83 0.370 1,043.90 0.984 579.88 1.085 2,235.61 0.688

Data Expedition 0.53 0.000 – – – – 0.53 0.000

Data Foundations Inc. 3.06 0.002 – – – – 3.06 0.001

Data Global (formerly GFT

Inboxx)

– – 8.83 0.008 – – 8.83 0.003

Data I/O 0.96 0.001 2.59 0.002 4.34 0.008 7.90 0.002

Data Streams – – – – 4.36 0.008 4.36 0.001

DataCore Software 1.48 0.001 23.85 0.022 6.47 0.012 31.80 0.010

DataLever Corp. 1.35 0.001 – – – – 1.35 0.000

Datawatch Corp. 13.81 0.008 4.41 0.004 – – 18.22 0.006

DATEV – – 974.17 0.918 – – 974.17 0.300

Daumsoft – – – – 2.47 0.005 2.47 0.001

dBase 2.98 0.002 – – – – 2.98 0.001

Defontana 3.17 0.002 – – – – 3.17 0.001

Delcam 23.51 0.014 28.87 0.027 4.31 0.008 56.69 0.017

Dell 104.77 0.063 57.23 0.054 17.57 0.033 179.56 0.055

Deltek Inc. 235.81 0.143 26.15 0.025 – – 261.95 0.081

DemandTec 72.32 0.044 11.52 0.011 – – 83.84 0.026

Denodo Technologies Inc. 1.29 0.001 1.87 0.002 – – 3.15 0.001

Desaware 0.62 0.000 – – – – 0.62 0.000

Descartes Systems 19.01 0.012 14.35 0.014 1.56 0.003 34.91 0.011

Developer Express 18.50 0.011 – – – – 18.50 0.006

Dichain – – – – 5.89 0.011 5.89 0.002

Digia QT Commercial 1.57 0.001 1.23 0.001 0.71 0.001 3.50 0.001

Digicert – – – – 1.56 0.003 1.56 0.000

Diginet – – – – 0.32 0.001 0.32 0.000

Digital Arts – – – – 31.56 0.059 31.56 0.010

Digital River Inc. 73.88 0.045 35.21 0.033 6.36 0.012 115.45 0.036

Digital Ware 2.78 0.002 – – – – 2.78 0.001

DigiwinSoft – – – – 33.23 0.062 33.23 0.010

Diskeeper Corp. 5.80 0.004 2.96 0.003 0.34 0.001 9.09 0.003

DMTI Spatial Inc. 13.07 0.008 – – – – 13.07 0.004

DO2 Technologies 6.40 0.004 0.70 0.001 – – 7.10 0.002

DotNetNuke 3.56 0.002 0.59 0.001 0.36 0.001 4.50 0.001

Dr.Web 6.34 0.004 28.01 0.026 3.98 0.007 38.32 0.012

Dream Security – – – – 4.13 0.008 4.13 0.001

Drishti soft – – – – 2.34 0.004 2.34 0.001

DSC 13.72 0.008 – – 30.89 0.058 44.61 0.014

Dundas Data Visualization 15.25 0.009 – – – – 15.25 0.005

Duzon Bizon 12.50 0.008 – – 45.95 0.086 58.45 0.018

Dynamacs 7.92 0.005 – – – – 7.92 0.002

DynamicOps 12.70 0.008 3.75 0.004 0.75 0.001 17.20 0.005

Dynaware 3.07 0.002 – – – – 3.07 0.001

EAB Systems – – – – 0.81 0.002 0.81 0.000

©2012 IDC #235326 45

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

eAbax – – – – 21.63 0.040 21.63 0.007

EastSoft – – – – 3.09 0.006 3.09 0.001

Easylink Services 24.41 0.015 5.49 0.005 1.59 0.003 31.48 0.010

ebanswers – – – – 3.00 0.006 3.00 0.001

EBP – – 38.09 0.036 – – 38.09 0.012

eBworx – – – – 4.17 0.008 4.17 0.001

ecMiner – – – – 0.79 0.001 0.79 0.000

Econintel Treasury Systems

Inc.

2.69 0.002 1.63 0.002 – – 4.32 0.001

e-conomic – – 13.36 0.013 – – 13.36 0.004

Ecteon 2.67 0.002 – – – – 2.67 0.001

Edifecs 17.75 0.011 – – – – 17.75 0.005

eFuture IT – – – – 3.41 0.006 3.41 0.001

EG – – 44.76 0.042 – – 44.76 0.014

eG Innovations 12.77 0.008 2.36 0.002 0.62 0.001 15.76 0.005

eGain 19.81 0.012 15.08 0.014 0.22 0.000 35.11 0.011

Egenera Inc. 15.58 0.009 6.69 0.006 3.24 0.006 25.52 0.008

eGlobal System – – – – 5.40 0.010 5.40 0.002

eIQ Networks Inc. 11.91 0.007 5.21 0.005 – – 17.13 0.005

Elcom International Inc. 4.42 0.003 – – – – 4.42 0.001

Electronic Arts 407.14 0.246 343.16 0.323 30.01 0.056 780.31 0.240

Element K 9.23 0.006 4.02 0.004 – – 13.25 0.004

Emailvision 2.45 0.001 57.49 0.054 1.22 0.002 61.16 0.019

Embarcadero Technologies 65.10 0.039 25.00 0.024 11.76 0.022 101.86 0.031

Embotics 2.67 0.002 0.33 0.000 – – 3.00 0.001

EMC 2,665.12 1.613 1,587.98 1.497 631.83 1.182 4,884.92 1.504

Empirix 40.47 0.024 7.51 0.007 7.05 0.013 55.02 0.017

Empress Software 37.37 0.023 4.09 0.004 6.98 0.013 48.44 0.015

Emptoris 28.32 0.017 12.76 0.012 – – 41.08 0.013

Encirq 4.17 0.003 – – 0.37 0.001 4.53 0.001

ENEA 4.59 0.003 40.96 0.039 4.13 0.008 49.68 0.015

Enigma 5.64 0.003 1.42 0.001 – – 7.06 0.002

Enterasys Networks Inc. 58.72 0.036 20.07 0.019 – – 78.79 0.024

EnterpriseDB 9.72 0.006 2.43 0.002 – – 12.15 0.004

Enterworks 14.79 0.009 – – – – 14.79 0.005

Entigo 3.96 0.002 0.45 0.000 – – 4.41 0.001

Entrust Inc. 30.38 0.018 9.92 0.009 2.67 0.005 42.97 0.013

Epicor Software Corp. 305.44 0.185 58.81 0.055 26.07 0.049 390.32 0.120

EPiServer 2.44 0.001 30.92 0.029 0.42 0.001 33.77 0.010

ePlus 10.05 0.006 – – – – 10.05 0.003

ERI Bancaire 0.95 0.001 86.78 0.082 6.67 0.012 94.40 0.029

Escalate Retail 36.71 0.022 4.36 0.004 1.26 0.002 42.33 0.013

ESET 65.04 0.039 99.60 0.094 32.92 0.062 197.56 0.061

Eshbel 0.83 0.001 10.71 0.010 – – 11.53 0.004

Esker Software 16.49 0.010 20.75 0.020 3.26 0.006 40.50 0.012

eSpatial 0.54 0.000 4.92 0.005 – – 5.46 0.002

46 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

e-Spirit AG 1.11 0.001 12.69 0.012 – – 13.80 0.004

ESRI 679.82 0.411 331.37 0.312 127.54 0.239 1,138.72 0.351

Etelos Inc. 0.23 0.000 – – – – 0.23 0.000

Eurosoft (UK) 1.64 0.001 3.33 0.003 – – 4.97 0.002

EVault (A Seagate Company) 83.46 0.051 14.24 0.013 – – 97.70 0.030

EVER TEAM – – 27.00 0.025 – – 27.00 0.008

EvolveWare Inc. 1.84 0.001 – – – – 1.84 0.001

Exa Corp. 1.55 0.001 2.22 0.002 – – 3.77 0.001

Exact 72.76 0.044 165.25 0.156 11.21 0.021 249.22 0.077

Excel Force – – – – 1.81 0.003 1.81 0.001

Excel Technology – – – – 0.47 0.001 0.47 0.000

Execplan 6.11 0.004 – – – – 6.11 0.002

EXEM – – – – 6.97 0.013 6.97 0.002

Expandable Software Inc. 5.60 0.003 0.03 0.000 – – 5.63 0.002

Experian 143.98 0.087 8.26 0.008 9.45 0.018 161.69 0.050

Explorer Software Inc. 3.87 0.002 – – – – 3.87 0.001

Extol 11.70 0.007 – – – – 11.70 0.004

Eze Castle Software 11.41 0.007 – – – – 11.41 0.004

EZLegacy 1.49 0.001 6.06 0.006 – – 7.55 0.002

FairCom Corp. 1.91 0.001 0.59 0.001 0.08 0.000 2.59 0.001

Falconstor Software Inc. 55.84 0.034 20.71 0.020 15.58 0.029 92.12 0.028

Fasoo.com – – – – 12.42 0.023 12.42 0.004

Fenestrae BV 3.40 0.002 4.25 0.004 – – 7.65 0.002

Feya – – – – 0.29 0.001 0.29 0.000

FFE Software Inc. (FirstSQL) 2.22 0.001 – – – – 2.22 0.001

FICO (formerly Fair Isaac) 375.24 0.227 104.05 0.098 38.08 0.071 517.37 0.159

Fidelity National 494.66 0.299 72.03 0.068 7.97 0.015 574.66 0.177

Fidessa 136.18 0.082 183.08 0.173 46.87 0.088 366.13 0.113

Fieldglass 10.62 0.006 1.26 0.001 – – 11.88 0.004

Financial Sciences Corp. 2.47 0.001 – – 0.87 0.002 3.34 0.001

Financial Software Systems 9.42 0.006 2.28 0.002 – – 11.70 0.004

Finestra – – 1.65 0.002 – – 1.65 0.001

Fiorano Software 7.28 0.004 2.73 0.003 0.56 0.001 10.56 0.003

Firestar 5.45 0.003 – – – – 5.45 0.002

First Apex Technologies – – – – 5.92 0.011 5.92 0.002

Fiserv 523.61 0.317 11.48 0.011 6.97 0.013 542.06 0.167

Flexera Software 100.35 0.061 40.95 0.039 8.70 0.016 150.00 0.046

FlexiInternational Software 3.78 0.002 0.64 0.001 0.09 0.000 4.50 0.001

Flexline 1.81 0.001 – – – – 1.81 0.001

FlexSystem – – – – 9.25 0.017 9.25 0.003

Focus Softnet 0.10 0.000 5.82 0.005 1.75 0.003 7.67 0.002

FOR-CS – – – – 4.63 0.009 4.63 0.001

Formis Bass – – – – 1.20 0.002 1.20 0.000

Formula Telecom Solutions 3.61 0.002 0.96 0.001 – – 4.57 0.001

Fortinet 8.63 0.005 7.74 0.007 5.31 0.010 21.68 0.007

Foundation for Windows 6.05 0.004 – – – – 6.05 0.002

©2012 IDC #235326 47

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Founder Order – – – – 33.92 0.063 33.92 0.010

Four Js Development Tools Inc. 14.29 0.009 5.02 0.005 – – 19.31 0.006

FPX 4.33 0.003 1.09 0.001 – – 5.42 0.002

Freewill Solutions – – – – 2.43 0.005 2.43 0.001

Frontier – – – – 12.47 0.023 12.47 0.004

FrontRange Solutions Inc. 36.94 0.022 70.05 0.066 11.32 0.021 118.31 0.036

F-Secure Corp. 19.46 0.012 158.96 0.150 19.52 0.037 197.94 0.061

Fujian Apexsoft – – – – 14.16 0.026 14.16 0.004

Fujitsu 183.30 0.111 173.94 0.164 2,706.41 5.062 3,063.66 0.943

Galactica – – 8.71 0.008 – – 8.71 0.003

Gale Technologies 2.96 0.002 0.74 0.001 – – 3.70 0.001

Gavel and Gown Software 2.62 0.002 0.39 0.000 1.08 0.002 4.10 0.001

GD – – – – 1.52 0.003 1.52 0.000

GE Intelligent Platforms 7.37 0.004 0.83 0.001 – – 8.20 0.003

Gemalto 36.31 0.022 56.28 0.053 2.41 0.005 95.01 0.029

Gemmar Systems International

Inc.

4.10 0.002 – – – – 4.10 0.001


Laboratories

153.30 0.093 203.72 0.192 99.75 0.187 456.77 0.141

Geniustec – – – – 3.54 0.007 3.54 0.001

Genuitec LLC 2.10 0.001 – – – – 2.10 0.001

Geometric Technologies

(formerly TekSoft)

1.99 0.001 1.07 0.001 0.07 0.000 3.13 0.001

GFI Informatique – – 99.01 0.093 – – 99.01 0.030

GHX 35.87 0.022 – – – – 35.87 0.011

GigaSpaces 10.87 0.007 2.60 0.002 – – 13.46 0.004

Gitbuy – – – – 19.57 0.037 19.57 0.006

Global IDs Inc. 1.21 0.001 – – – – 1.21 0.000

Global Relay 20.42 0.012 1.86 0.002 0.93 0.002 23.20 0.007

Global Services 0.41 0.000 – – – – 0.41 0.000

Global Software Inc. 12.34 0.007 2.45 0.002 – – 14.79 0.005

GlobalSCAPE 15.15 0.009 2.75 0.003 2.36 0.004 20.26 0.006

Golden Yikang – – – – 6.59 0.012 6.59 0.002

GoldenSource 1.99 0.001 – – – – 1.99 0.001

Google Inc. 358.92 0.217 174.03 0.164 62.31 0.117 595.26 0.183

Gores Technology Group 17.02 0.010 – – – – 17.02 0.005

GrammaTech Inc. 1.05 0.001 0.29 0.000 0.76 0.001 2.10 0.001

GrapeCity 11.43 0.007 – – – – 11.43 0.004

Green Hills Software 79.65 0.048 12.74 0.012 1.59 0.003 93.99 0.029

Greentree – – – – 16.29 0.030 16.29 0.005

Gruppo Formula – – 18.52 0.017 – – 18.52 0.006

GSE Systems 15.99 0.010 9.23 0.009 1.70 0.003 26.93 0.008

GT Software 4.32 0.003 0.50 0.000 – – 4.82 0.001

Guanqun Jinchen – – – – 8.93 0.017 8.93 0.003

Guidance 68.34 0.041 8.83 0.008 2.12 0.004 79.29 0.024

GXS 266.58 0.161 111.05 0.105 33.58 0.063 411.21 0.127

48 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Haansoft Inc. – – – – 0.17 0.000 0.17 0.000

Halo Technology 6.05 0.004 6.39 0.006 0.15 0.000 12.59 0.004

Halogen Software 27.73 0.017 – – – – 27.73 0.009

Handysoft 17.97 0.011 – – 30.75 0.058 48.72 0.015

HansaWorld 0.61 0.000 19.26 0.018 0.26 0.000 20.14 0.006

HardDollar 1.85 0.001 1.20 0.001 0.34 0.001 3.40 0.001

Hashavshevet 0.43 0.000 10.72 0.010 – – 11.14 0.003

Hauri Inc. – – – – 7.06 0.013 7.06 0.002

HDS 258.93 0.157 217.54 0.205 87.93 0.164 564.40 0.174

Healy Hudson – – 4.34 0.004 – – 4.34 0.001

Heinsohn 1.90 0.001 – – – – 1.90 0.001

HeJia – – – – 11.15 0.021 11.15 0.003

Hello2Morrow 0.28 0.000 0.77 0.001 0.06 0.000 1.10 0.000

Help/Systems 3.52 0.002 7.57 0.007 – – 11.09 0.003

Heroix Corp. 16.94 0.010 3.09 0.003 0.46 0.001 20.50 0.006

Hi Sun – – – – 7.93 0.015 7.93 0.002

HID Global 14.32 0.009 16.82 0.016 3.54 0.007 34.68 0.011

High Line Corp. 3.92 0.002 – – – – 3.92 0.001

Hitachi 56.13 0.034 9.82 0.009 1,852.97 3.466 1,918.92 0.591

HMA Group – – – – 2.38 0.004 2.38 0.001

Hogia Group – – 44.58 0.042 – – 44.58 0.014

Hollybridge – – – – 30.40 0.057 30.40 0.009

Hornbill Systems Ltd. 2.15 0.001 14.39 0.014 – – 16.54 0.005

HP 3,172.78 1.920 2,194.72 2.069 763.89 1.429 6,131.38 1.888

HR Access 1.83 0.001 54.41 0.051 – – 56.24 0.017

Huahai Medical Info – – – – 6.59 0.012 6.59 0.002

Huawei – – – – 29.90 0.056 29.90 0.009

Hubspan 5.36 0.003 – – – – 5.36 0.002

Hubwoo 8.67 0.005 28.54 0.027 – – 37.20 0.011

Hughes Systique – – – – 11.11 0.021 11.11 0.003

Human Inference – – 34.90 0.033 – – 34.90 0.011

Hyland Software 175.65 0.106 5.54 0.005 4.41 0.008 185.60 0.057

Hyphen 4.76 0.003 0.10 0.000 – – 4.86 0.001

Hyphen Solutions 13.47 0.008 – – – – 13.47 0.004

IAS 0.00 0.000 – – – – 0.00 0.000

IBA Health – – – – 27.31 0.051 27.31 0.008

IBM 14,596.92 8.835 9,615.51 9.063 4,128.76 7.722 28,341.18 8.726

IBM Application Solutions 1.00 0.001 3.65 0.003 43.62 0.082 48.28 0.015

IBPhoenix 0.48 0.000 0.22 0.000 – – 0.70 0.000

IBS 3.42 0.002 31.61 0.030 1.96 0.004 36.98 0.011

ICG Commerce 21.61 0.013 1.19 0.001 – – 22.80 0.007

iCIMS 17.26 0.010 0.09 0.000 – – 17.35 0.005

Ideablade 1.64 0.001 0.82 0.001 0.16 0.000 2.62 0.001

IDOX Group PLC 4.25 0.003 1.09 0.001 0.69 0.001 6.03 0.002

IFCA – – – – 2.58 0.005 2.58 0.001

IFS 36.36 0.022 157.57 0.149 12.62 0.024 206.55 0.064

©2012 IDC #235326 49

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

IHS Inc. 27.06 0.016 12.96 0.012 4.80 0.009 44.81 0.014

iMany 28.20 0.017 1.24 0.001 0.29 0.001 29.73 0.009

Immersive Design Inc. 0.86 0.001 0.36 0.000 – – 1.22 0.000

Imperva Inc. 4.90 0.003 1.15 0.001 0.19 0.000 6.25 0.002

Inca Internet – – – – 10.83 0.020 10.83 0.003

Infinite Software 19.44 0.012 – – – – 19.44 0.006

Infor 1,140.01 0.690 887.07 0.836 265.84 0.497 2,292.92 0.706

Informat 1.31 0.001 – – – – 1.31 0.000

Informatica 446.41 0.270 167.69 0.158 53.62 0.100 667.73 0.206

Information Builders Inc. 168.20 0.102 54.11 0.051 40.62 0.076 262.94 0.081

Infosec – – – – 4.71 0.009 4.71 0.001

Infosys – – – – 81.55 0.153 81.55 0.025

InfoTel Corp. 3.45 0.002 5.15 0.005 – – 8.59 0.003

InfoVista 13.33 0.008 31.62 0.030 7.66 0.014 52.61 0.016

Infragistics Corp. 21.86 0.013 4.82 0.005 0.66 0.001 27.34 0.008

INgage Networks 12.89 0.008 – – – – 12.89 0.004

Ingres Corp. 9.21 0.006 15.63 0.015 7.79 0.015 32.64 0.010

Initech – – – – 8.96 0.017 8.96 0.003

Innotas 7.10 0.004 – – – – 7.10 0.002

Innovation Group 12.47 0.008 18.67 0.018 3.70 0.007 34.84 0.011

InRule Technology 4.64 0.003 0.21 0.000 – – 4.85 0.001

InSoft OY 1.16 0.001 1.09 0.001 – – 2.24 0.001

Inspur – – – – 78.04 0.146 78.04 0.024

Instantiations Inc. 1.84 0.001 0.50 0.000 0.17 0.000 2.50 0.001

INSTEC 5.71 0.003 – – – – 5.71 0.002

Inswave – – – – 1.06 0.002 1.06 0.000

Intalio 6.13 0.004 5.56 0.005 6.17 0.012 17.85 0.005

Intec – – – – 1.79 0.003 1.79 0.001


Prognosis)

28.56 0.017 9.18 0.009 6.81 0.013 44.55 0.014

Integrated Support Systems 0.54 0.000 1.11 0.001 0.46 0.001 2.10 0.001

Intel Corp. 1,191.16 0.721 496.93 0.468 295.22 0.552 1,983.31 0.611

Intelisis 10.55 0.006 – – – – 10.55 0.003

IntelliCorp Inc. 4.14 0.003 1.50 0.001 0.01 0.000 5.65 0.002

Interactive Intelligence Inc. 126.41 0.077 37.67 0.036 12.59 0.024 176.67 0.054

Interactive Objects 2.40 0.001 3.98 0.004 – – 6.38 0.002

InterCall 61.18 0.037 17.74 0.017 0.61 0.001 79.54 0.024

Interfacing Technologies 1.83 0.001 3.57 0.003 – – 5.40 0.002

Intergraph 270.59 0.164 230.95 0.218 121.26 0.227 622.80 0.192

Intershop Communications 6.52 0.004 25.67 0.024 0.25 0.000 32.44 0.010

Intersoft 0.34 0.000 – – – – 0.34 0.000

InterSystems Corp. 223.46 0.135 102.07 0.096 13.69 0.026 339.22 0.104

IntraLearn Software Corp. 3.52 0.002 0.94 0.001 – – 4.46 0.001

IntraLinks 267.48 0.162 50.45 0.048 11.18 0.021 329.12 0.101

Intuit 2,403.19 1.455 51.83 0.049 1.44 0.003 2,456.47 0.756

Invensys 185.19 0.112 153.54 0.145 48.76 0.091 387.50 0.119

50 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Investment Technology Group 16.64 0.010 – – – – 16.64 0.005

Iocomp Software Inc. 0.95 0.001 – – – – 0.95 0.000

I-ON Communications – – – – 5.88 0.011 5.88 0.002

Ipswitch 39.50 0.024 7.74 0.007 0.76 0.001 48.00 0.015

IQ Navigator 21.84 0.013 – – – – 21.84 0.007

Iquest – – – – 2.38 0.004 2.38 0.001

IRIS Software 3.23 0.002 155.03 0.146 – – 158.26 0.049

iRise 24.84 0.015 5.16 0.005 – – 30.00 0.009

IronCAD 1.60 0.001 0.16 0.000 0.09 0.000 1.85 0.001

ISIS Papyrus 9.58 0.006 51.35 0.048 3.54 0.007 64.47 0.020

Island Pacific Inc. 13.90 0.008 – – – – 13.90 0.004

ISO Enterprise 4.66 0.003 – – – – 4.66 0.001

ISU Ubcare – – – – 21.43 0.040 21.43 0.007

Itron Inc. 112.59 0.068 5.83 0.005 3.26 0.006 121.68 0.037

iVirtua 12.18 0.007 – – – – 12.18 0.004

Jacada 14.37 0.009 2.56 0.002 – – 16.93 0.005

Jack Henry & Associates 218.09 0.132 2.15 0.002 – – 220.24 0.068

JackBe 6.31 0.004 2.81 0.003 – – 9.13 0.003

JADE – – – – 2.40 0.004 2.40 0.001

jBase 1.83 0.001 0.85 0.001 – – 2.68 0.001

JDA Software 269.33 0.163 61.78 0.058 65.59 0.123 396.70 0.122

Jeeves Information Systems 0.59 0.000 22.40 0.021 – – 22.99 0.007

Jenzabar 35.96 0.022 3.85 0.004 – – 39.81 0.012

Jesta I.S. 40.85 0.025 10.35 0.010 – – 51.20 0.016

JetBrains 7.22 0.004 3.10 0.003 0.37 0.001 10.69 0.003

Jiangmin – – – – 6.32 0.012 6.32 0.002

JiranSoft – – – – 6.23 0.012 6.23 0.002

JIT – – – – 25.78 0.048 25.78 0.008

Jitterbit 1.92 0.001 – – – – 1.92 0.001

Jive Software 56.99 0.034 5.72 0.005 2.59 0.005 65.30 0.020

Joyent 0.86 0.001 0.16 0.000 – – 1.02 0.000

Julong Info – – – – 2.29 0.004 2.29 0.001

Justsystem Corp. – – – – 67.81 0.127 67.81 0.021

K2 18.89 0.011 8.17 0.008 9.67 0.018 36.74 0.011

Kaavo 3.20 0.002 – – – – 3.20 0.001

Kaba Benzing 20.57 0.012 13.99 0.013 – – 34.56 0.011

Kalido 7.76 0.005 10.39 0.010 – – 18.15 0.006

Kana 47.28 0.029 19.60 0.018 1.60 0.003 68.49 0.021

Kapow Technologies 11.74 0.007 0.58 0.001 – – 12.33 0.004

Kaseya 71.33 0.043 43.80 0.041 9.54 0.018 124.67 0.038

Kaspersky Lab 170.40 0.103 380.20 0.358 62.44 0.117 613.04 0.189

Kenexa 155.78 0.094 35.72 0.034 12.73 0.024 204.23 0.063

Ketera 11.48 0.007 – – – – 11.48 0.004

Kewill Systems 22.27 0.013 40.99 0.039 3.59 0.007 66.85 0.021

Keynote Systems Inc. 71.80 0.043 9.37 0.009 1.33 0.002 82.50 0.025

Keyware – – 3.55 0.003 – – 3.55 0.001

©2012 IDC #235326 51

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Kicom – – – – 4.39 0.008 4.39 0.001

Kingdee – – – – 174.89 0.327 174.89 0.054

Kingsoft – – – – 24.75 0.046 24.75 0.008

Kingstar Winning – – – – 10.42 0.019 10.42 0.003

Klocwork 22.08 0.013 – – – – 22.08 0.007

Kofax 119.17 0.072 106.67 0.101 14.53 0.027 240.37 0.074

Kognitio 4.11 0.002 15.02 0.014 0.19 0.000 19.32 0.006

Kongyoung Dbm – – – – 1.57 0.003 1.57 0.000

Kony Solutions 15.60 0.009 6.48 0.006 1.92 0.004 24.00 0.007

Koreawisenut – – – – 2.56 0.005 2.56 0.001

Kronos Inc. 509.76 0.309 22.60 0.021 19.37 0.036 551.72 0.170

Ksign – – – – 8.53 0.016 8.53 0.003

KSS 12.18 0.007 – – – – 12.18 0.004

KT Data – – – – 0.32 0.001 0.32 0.000

Kubotek 3.70 0.002 – – – – 3.70 0.001

KXEN 8.71 0.005 9.25 0.009 1.25 0.002 19.21 0.006

Kyriba 9.33 0.006 18.42 0.017 – – 27.75 0.009

LANDesk Software 62.74 0.038 61.07 0.058 52.57 0.098 176.37 0.054

Lanner Group Inc. 1.44 0.001 2.95 0.003 – – 4.39 0.001

Laserfiche 98.28 0.059 12.87 0.012 5.85 0.011 117.00 0.036

Laszlo Systems 1.92 0.001 0.19 0.000 – – 2.11 0.001

Layer 7 Technologies 10.27 0.006 1.47 0.001 0.77 0.001 12.51 0.004

Lefebvre Software – – 31.03 0.029 – – 31.03 0.010

Levi, Ray & Shoup Inc. 67.93 0.041 27.82 0.026 5.35 0.010 101.09 0.031

LexisNexis Interface Software

Inc.

22.46 0.014 4.18 0.004 – – 26.64 0.008

Liaison 5.11 0.003 0.65 0.001 0.73 0.001 6.48 0.002

Likom – – 5.30 0.005 – – 5.30 0.002

Lithium 22.48 0.014 6.49 0.006 0.53 0.001 29.50 0.009

Live World 1.43 0.001 0.06 0.000 – – 1.50 0.000

LiveOffice 33.99 0.021 1.99 0.002 0.17 0.000 36.15 0.011

LivePerson 109.88 0.067 12.78 0.012 5.11 0.010 127.77 0.039

LMS International 7.10 0.004 10.61 0.010 8.60 0.016 26.30 0.008

LogMeIn Inc. 86.72 0.052 10.69 0.010 22.05 0.041 119.46 0.037

Logo Business Solutions – – 15.12 0.014 – – 15.12 0.005

Lombard Risk Management 1.35 0.001 8.01 0.008 3.14 0.006 12.50 0.004

LongJump 11.50 0.007 – – – – 11.50 0.004

Longtop Group – – – – 19.51 0.036 19.51 0.006

Lumension Security 53.91 0.033 25.70 0.024 2.63 0.005 82.24 0.025

Lumesse 9.88 0.006 90.03 0.085 – – 99.91 0.031

Lumis 4.25 0.003 – – – – 4.25 0.001

Lumley Technology – – – – 8.86 0.017 8.86 0.003

LynuxWorks Inc. 12.02 0.007 7.79 0.007 1.64 0.003 21.44 0.007

M2Soft – – – – 3.80 0.007 3.80 0.001

M86 Security – – 7.22 0.007 – – 7.22 0.002

Macrologic – – 5.84 0.006 – – 5.84 0.002

52 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Magma Design Automation 98.24 0.059 12.31 0.012 34.52 0.065 145.07 0.045

Maia Intelligence – – – – 1.77 0.003 1.77 0.001

Main Sequence 3.73 0.002 – – – – 3.73 0.001

Mainsoft 5.72 0.003 0.92 0.001 – – 6.64 0.002

MaintenanceNet 2.63 0.002 – – – – 2.63 0.001

Mamut – – 29.47 0.028 – – 29.47 0.009

Managed Methods 1.84 0.001 – – – – 1.84 0.001

ManageIQ 5.40 0.003 0.47 0.000 0.13 0.000 6.00 0.002

Management Controls Inc. 3.56 0.002 – – – – 3.56 0.001

Management Dynamics 35.97 0.022 3.35 0.003 1.71 0.003 41.03 0.013

Manager 1.00 0.001 – – – – 1.00 0.000

Mandriva 1.78 0.001 1.91 0.002 0.03 0.000 3.73 0.001

Manhattan Associates 122.86 0.074 17.74 0.017 8.07 0.015 148.67 0.046

Maninsoft (formerly Miracom

I&C)

– – – – 0.77 0.001 0.77 0.000

MarkAny – – – – 5.83 0.011 5.83 0.002

Mashery 2.15 0.001 – – – – 2.15 0.001

Matisse 1.39 0.001 0.62 0.001 – – 2.01 0.001

Matrikon (a division of

Honeywell)

13.24 0.008 4.25 0.004 5.01 0.009 22.50 0.007

Matrix42 16.38 0.010 26.17 0.025 – – 42.54 0.013

Maximizer Software Inc. 7.14 0.004 3.08 0.003 2.08 0.004 12.30 0.004

Maxwell Systems 15.98 0.010 – – – – 15.98 0.005

MCBA 29.70 0.018 5.59 0.005 – – 35.29 0.011

McKesson 1,277.15 0.773 79.21 0.075 1.51 0.003 1,357.87 0.418

MCS 0.36 0.000 0.12 0.000 0.00 0.000 0.48 0.000

MDQ Systems 1.69 0.001 – – – – 1.69 0.001


(Meditech)

485.02 0.294 2.54 0.002 – – 487.55 0.150

Medidata Solutions 89.60 0.054 10.68 0.010 34.99 0.065 135.27 0.042

Mediopia – – – – 0.90 0.002 0.90 0.000

Mega International 8.10 0.005 13.43 0.013 0.67 0.001 22.20 0.007

Megacenter – – 0.46 0.000 – – 0.46 0.000

Mendix 0.20 0.000 – – – – 0.20 0.000

Mentor Graphics 504.46 0.305 210.66 0.199 190.72 0.357 905.84 0.279

Merced Systems 19.64 0.012 5.72 0.005 – – 25.37 0.008

Merge 145.94 0.088 8.92 0.008 7.08 0.013 161.94 0.050

Meridian Systems 21.88 0.013 0.62 0.001 – – 22.50 0.007

Meta4 10.64 0.006 27.47 0.026 – – 38.11 0.012

MetaCase 4.09 0.002 3.23 0.003 0.67 0.001 7.99 0.002

Metaware 1.10 0.001 10.07 0.009 – – 11.17 0.003

Metron Technology Ltd. AG 2.65 0.002 0.77 0.001 1.54 0.003 4.96 0.002

Micro Focus 230.94 0.140 137.94 0.130 43.15 0.081 412.03 0.127

Micropay – – – – 10.54 0.020 10.54 0.003

Micros Systems 306.21 0.185 152.11 0.143 45.67 0.085 503.99 0.155

Microsoft 26,974.47 16.326 19,971.28 18.823 10,722.65 20.054 57,668.40 17.756

©2012 IDC #235326 53

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

MicroStrategy 247.93 0.150 132.58 0.125 20.82 0.039 401.34 0.124

Midland HR & Payroll Solutions – – 21.20 0.020 – – 21.20 0.007

Mimecast 11.25 0.007 33.78 0.032 0.07 0.000 45.10 0.014

Mincom Ltd. 40.82 0.025 9.55 0.009 33.89 0.063 84.26 0.026

MindFusion 3.81 0.002 – – – – 3.81 0.001

Miracom – – – – 3.09 0.006 3.09 0.001

Missler Software 0.85 0.001 13.80 0.013 1.60 0.003 16.26 0.005

Misys 113.29 0.069 287.30 0.271 91.82 0.172 492.41 0.152

Moai Technologies Inc. 8.05 0.005 1.99 0.002 – – 10.04 0.003

Model N 31.47 0.019 3.45 0.003 – – 34.92 0.011

MSC Software 40.02 0.024 33.26 0.031 31.02 0.058 104.31 0.032

Multima Corp. 5.43 0.003 1.06 0.001 – – 6.49 0.002

Murex 4.21 0.003 5.52 0.005 1.88 0.004 11.61 0.004

MYOB Ltd. 5.41 0.003 5.89 0.006 172.89 0.323 184.20 0.057

Myriad 8.40 0.005 6.80 0.006 24.80 0.046 40.00 0.012

Mzinga 31.70 0.019 – – – – 31.70 0.010

N2N – – – – 1.67 0.003 1.67 0.001

Nari – – – – 21.53 0.040 21.53 0.007

NASDAQ OMX 74.66 0.045 11.89 0.011 4.95 0.009 91.50 0.028

Navita 1.37 0.001 – – – – 1.37 0.000

nCircle 27.30 0.017 1.99 0.002 0.71 0.001 29.99 0.009

NEC 35.59 0.022 30.28 0.029 1,549.09 2.897 1,614.97 0.497

Nedstat – – 26.02 0.025 – – 26.02 0.008

Nelito Systems – – – – 3.71 0.007 3.71 0.001

Nemetschek 15.91 0.010 183.87 0.173 16.82 0.031 216.60 0.067

Neogrid 13.15 0.008 – – – – 13.15 0.004

Neolane 3.15 0.002 36.27 0.034 – – 39.42 0.012

NeoSystems – – – – 1.02 0.002 1.02 0.000

NetApp 803.87 0.487 407.73 0.384 78.59 0.147 1,290.20 0.397

netEvidence 2.51 0.002 2.58 0.002 – – 5.09 0.002

netForensics 7.93 0.005 3.81 0.004 5.70 0.011 17.44 0.005

Netop Solutions 7.74 0.005 8.73 0.008 – – 16.48 0.005

NetRatings (Nielsen Online) 8.52 0.005 8.34 0.008 1.87 0.004 18.74 0.006

Netron Inc. 11.88 0.007 4.77 0.004 – – 16.65 0.005

Netsecure Technology – – – – 0.89 0.002 0.89 0.000

Netsis – – 0.21 0.000 – – 0.21 0.000

NetSuite 147.13 0.089 29.82 0.028 15.10 0.028 192.06 0.059

Netuitive 33.57 0.020 11.43 0.011 – – 45.00 0.014

NeuralSoft 2.70 0.002 – – – – 2.70 0.001

NeuSoft – – – – 57.69 0.108 57.69 0.018

Nevron Software 0.78 0.000 – – – – 0.78 0.000

New & Grand – – – – 11.86 0.022 11.86 0.004

NEW Customer Service 5.61 0.003 – – – – 5.61 0.002

New Relic 14.00 0.008 – – – – 14.00 0.004


Ltd.

1.43 0.001 4.93 0.005 15.18 0.028 21.55 0.007

54 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

NewsGator 13.58 0.008 5.50 0.005 0.71 0.001 19.79 0.006

Newsky – – – – 31.65 0.059 31.65 0.010

Newtron – – 3.52 0.003 – – 3.52 0.001

Nexant 8.09 0.005 0.86 0.001 – – 8.95 0.003

Nexaweb 4.74 0.003 – – – – 4.74 0.001

Nextrials 1.50 0.001 – – – – 1.50 0.000

Nextstep Infotech – – – – 4.25 0.008 4.25 0.001

Nexus – – – – 4.19 0.008 4.19 0.001

NICE Systems 282.14 0.171 119.97 0.113 50.36 0.094 452.48 0.139

NICSTECH – – – – 1.85 0.003 1.85 0.001

Nilesoft – – – – 0.88 0.002 0.88 0.000

Nimaya 0.38 0.000 – – – – 0.38 0.000

Nimbula 1.00 0.001 – – – – 1.00 0.000

Nintex 11.25 0.007 5.96 0.006 2.53 0.005 19.74 0.006

nKia – – – – 4.01 0.008 4.01 0.001

No Magic Inc. 1.42 0.001 0.12 0.000 – – 1.54 0.000

Nobscot 2.18 0.001 – – – – 2.18 0.001

Nolio Software 0.93 0.001 2.37 0.002 – – 3.29 0.001

Nomura Research Institute Ltd. – – – – 130.38 0.244 130.38 0.040

Norman ASA 4.08 0.002 49.86 0.047 – – 53.94 0.017

Northgate Information Solutions 44.65 0.027 322.90 0.304 8.35 0.016 375.90 0.116

NovaStor 4.23 0.003 6.00 0.006 0.06 0.000 10.28 0.003

NOW Solutions LLC 2.05 0.001 0.09 0.000 – – 2.14 0.001

NsFocus – – – – 7.36 0.014 7.36 0.002

Nuance Communications Inc. 687.10 0.416 147.64 0.139 14.91 0.028 849.65 0.262

NuBridges 13.40 0.008 2.47 0.002 – – 15.87 0.005

Nucleus Software – – – – 9.09 0.017 9.09 0.003

Numara Software 65.30 0.040 22.91 0.022 3.79 0.007 92.00 0.028

Nuri Telecom – – – – 6.15 0.011 6.15 0.002

Nuview Systems Inc. 9.09 0.006 1.01 0.001 – – 10.10 0.003


Ltd.

– – – – 108.37 0.203 108.37 0.033

OBIC Co. Ltd. – – – – 96.03 0.180 96.03 0.030

Object Connections 1.94 0.001 – – 2.75 0.005 4.69 0.001

ObjectFX 13.01 0.008 – – – – 13.01 0.004

Objective – – – – 6.22 0.012 6.22 0.002

Objectivity Inc. 7.33 0.004 1.61 0.002 0.26 0.000 9.20 0.003

Ofisis 0.47 0.000 – – – – 0.47 0.000

Oki Electric Industry – – – – 65.86 0.123 65.86 0.020

Omega – – 2.49 0.002 – – 2.49 0.001

Omtool Ltd. 13.48 0.008 1.65 0.002 0.26 0.000 15.39 0.005

One Network 6.30 0.004 1.65 0.002 – – 7.94 0.002

One1 – – 3.36 0.003 – – 3.36 0.001

Online Resources Corp. 139.95 0.085 – – – – 139.95 0.043

Onventis 0.11 0.000 4.13 0.004 – – 4.24 0.001

Open Solutions Inc. 154.98 0.094 – – – – 154.98 0.048

©2012 IDC #235326 55

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Open Systems Holding Corp. 16.85 0.010 0.76 0.001 – – 17.60 0.005

OpenConnect Systems 13.06 0.008 1.67 0.002 0.15 0.000 14.87 0.005

OpenLink 3.58 0.002 2.27 0.002 0.01 0.000 5.85 0.002

OpenText 522.96 0.317 377.56 0.356 74.09 0.139 974.60 0.300

OPNET 109.26 0.066 30.23 0.028 2.23 0.004 141.72 0.044

Opscode 3.00 0.002 – – – – 3.00 0.001

Optier 32.88 0.020 9.58 0.009 1.44 0.003 43.90 0.014

Oracle 13,467.80 8.151 8,468.70 7.982 4,379.51 8.191 26,316.01 8.102

Orange HR – – – – 0.23 0.000 0.23 0.000

Orbium 0.81 0.000 – – – – 0.81 0.000

Orchestra Networks 0.49 0.000 0.48 0.000 – – 0.97 0.000

ORSYP SA 5.58 0.003 29.56 0.028 0.36 0.001 35.50 0.011

OSISoft 13.41 0.008 7.84 0.007 1.60 0.003 22.85 0.007

Oullim Information Technology – – – – 0.04 0.000 0.04 0.000

Outcome 9.31 0.006 0.97 0.001 – – 10.27 0.003

P2 Energy Solutions 25.70 0.016 – – – – 25.70 0.008

Panda Security 64.98 0.039 98.59 0.093 3.45 0.006 167.02 0.051

Panorama Software 48.43 0.029 40.67 0.038 – – 89.10 0.027

Panorama View Software Corp. 0.17 0.000 0.73 0.001 – – 0.90 0.000

Pansky – – – – 15.77 0.029 15.77 0.005

Pansoft – – – – 18.80 0.035 18.80 0.006

Parallels 50.75 0.031 30.64 0.029 5.27 0.010 86.65 0.027

Parasoft 26.63 0.016 3.47 0.003 8.49 0.016 38.60 0.012

Parature Inc. 16.09 0.010 1.87 0.002 – – 17.95 0.006

PartsRiver-Saqqara 0.34 0.000 0.04 0.000 – – 0.38 0.000

Paychex 60.37 0.037 – – – – 60.37 0.019

PayGlobal – – – – 12.38 0.023 12.38 0.004

PCI Enterprises 5.72 0.003 1.68 0.002 0.59 0.001 8.00 0.002

PDS 5.33 0.003 – – – – 5.33 0.002

Pearson 14.93 0.009 4.27 0.004 – – 19.20 0.006

Pegasystems 158.66 0.096 91.85 0.087 5.40 0.010 255.92 0.079

PenSoft 5.10 0.003 – – – – 5.10 0.002

Penta Security Systems – – – – 6.84 0.013 6.84 0.002

Penta Technologies 5.41 0.003 – – – – 5.41 0.002

Peoplefluent 99.29 0.060 18.30 0.017 10.40 0.019 128.00 0.039

Perceptive Software 66.73 0.040 13.10 0.012 0.07 0.000 79.90 0.025

Perfect Commerce 115.76 0.070 7.58 0.007 6.27 0.012 129.60 0.040

Perforce Software 32.91 0.020 12.26 0.012 6.33 0.012 51.50 0.016

Perpetuum Software 5.83 0.004 – – – – 5.83 0.002

Personal & Informatik – – 63.78 0.060 – – 63.78 0.020

Pervasive Software Inc. 27.91 0.017 16.97 0.016 2.69 0.005 47.57 0.015

Pitney Bowes Software 290.42 0.176 104.16 0.098 54.16 0.101 448.74 0.138

Planisware 9.64 0.006 11.17 0.011 1.10 0.002 21.90 0.007

Planview 41.08 0.025 21.52 0.020 0.70 0.001 63.30 0.019

Platform Computing 49.63 0.030 20.90 0.020 7.73 0.014 78.26 0.024

Platsoft – – – – 7.26 0.014 7.26 0.002

56 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Plus Technologies 2.74 0.002 2.11 0.002 0.06 0.000 4.90 0.002

Plusoft 5.78 0.003 – – – – 5.78 0.002

PNMsoft 5.41 0.003 7.94 0.007 – – 13.35 0.004

Poet Software Corp. 1.88 0.001 1.20 0.001 – – 3.08 0.001

Pointwise Inc. 1.61 0.001 – – – – 1.61 0.000

Polaris Software Lab 5.50 0.003 4.06 0.004 4.34 0.008 13.90 0.004

Polymita 2.06 0.001 5.73 0.005 0.39 0.001 8.17 0.003

Powerise – – – – 24.92 0.047 24.92 0.008

Powerlan – – – – 10.49 0.020 10.49 0.003

Precise Software 20.93 0.013 9.66 0.009 – – 30.58 0.009

Previsor 11.88 0.007 – – – – 11.88 0.004

Prima Solutions 6.71 0.004 – – – – 6.71 0.002

Primeton – – – – 4.22 0.008 4.22 0.001

Primeur – – 17.46 0.016 – – 17.46 0.005

Princeton Financial Sys. Inc. 22.23 0.013 3.82 0.004 0.26 0.000 26.31 0.008

proALPHA 1.83 0.001 43.17 0.041 – – 44.99 0.014

Prodacapo 0.04 0.000 2.57 0.002 – – 2.61 0.001

ProfitLine 15.83 0.010 – – – – 15.83 0.005

Progress Software Corp. 268.73 0.163 189.96 0.179 31.41 0.059 490.10 0.151

Prolifics 7.17 0.004 4.24 0.004 – – 11.41 0.004

Promantek 3.78 0.002 – – – – 3.78 0.001

Pronto – – – – 27.26 0.051 27.26 0.008

Proofpoint 18.12 0.011 2.69 0.003 1.18 0.002 21.99 0.007

ProQuest 8.41 0.005 – – – – 8.41 0.003

PROS Pricing Solutions 30.44 0.018 22.47 0.021 7.83 0.015 60.74 0.019

Protegrity 7.54 0.005 2.88 0.003 – – 10.42 0.003

PSI 2.92 0.002 38.27 0.036 15.17 0.028 56.37 0.017

PTC 363.19 0.220 385.75 0.364 217.39 0.407 966.33 0.298

Puppet Labs 2.50 0.002 – – – – 2.50 0.001

PureComponents 1.46 0.001 – – – – 1.46 0.000

QAD 84.14 0.051 50.44 0.048 36.00 0.067 170.59 0.053

QlikTech 104.46 0.063 174.82 0.165 14.25 0.027 293.53 0.090

Quadramed 95.56 0.058 0.68 0.001 – – 96.24 0.030

Quality Corp. – – – – 20.32 0.038 20.32 0.006

Qualiware 0.87 0.001 1.49 0.001 – – 2.35 0.001

Qualys 48.85 0.030 20.14 0.019 2.48 0.005 71.48 0.022

Quest Software 511.23 0.309 234.43 0.221 70.87 0.133 816.53 0.251

QuickArrow 10.57 0.006 – – – – 10.57 0.003

RainMaker Software 3.63 0.002 – – – – 3.63 0.001

Rally Software Development

Corp.

31.64 0.019 – – – – 31.64 0.010

Ramco Systems 4.57 0.003 – – 16.24 0.030 20.81 0.006

Random 1.16 0.001 – – – – 1.16 0.000

Rapid7 29.65 0.018 1.38 0.001 0.98 0.002 32.02 0.010

Raxco 2.79 0.002 0.98 0.001 0.33 0.001 4.10 0.001

readhc – – – – 2.82 0.005 2.82 0.001

©2012 IDC #235326 57

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

ReadSoft 18.75 0.011 49.94 0.047 – – 68.69 0.021

Realization Technologies 4.39 0.003 1.51 0.001 0.40 0.001 6.30 0.002

RealNetworks Inc. 43.64 0.026 14.79 0.014 8.86 0.017 67.29 0.021

Rearden Commerce Inc. 7.47 0.005 1.58 0.001 – – 9.05 0.003

Rebex 1.79 0.001 – – – – 1.79 0.001

Recommind 12.00 0.007 1.38 0.001 – – 13.38 0.004

Red Flag Software Co. Ltd. – – – – 5.87 0.011 5.87 0.002

Red Hat 595.78 0.361 205.20 0.193 133.81 0.250 934.80 0.288

RedEye – – 3.89 0.004 – – 3.89 0.001

RedPrairie 88.85 0.054 29.53 0.028 6.50 0.012 124.88 0.038

Redwood 19.45 0.012 16.86 0.016 0.42 0.001 36.73 0.011

RemObjects Software 3.59 0.002 – – – – 3.59 0.001

Replicon 11.59 0.007 1.89 0.002 0.25 0.000 13.74 0.004

Research In Motion 161.03 0.097 113.13 0.107 61.66 0.115 335.83 0.103

Resonate Inc. 5.30 0.003 0.47 0.000 0.20 0.000 5.97 0.002

Responsys 62.59 0.038 9.58 0.009 4.30 0.008 76.47 0.024

Retalix 80.77 0.049 – – – – 80.77 0.025

Reval 15.78 0.010 4.45 0.004 – – 20.24 0.006

Revionics 9.10 0.006 – – – – 9.10 0.003

RightNow Technologies Inc. 137.10 0.083 37.28 0.035 11.56 0.022 185.93 0.057

Rightscale 14.59 0.009 2.41 0.002 2.20 0.004 19.20 0.006

Rising – – – – 24.29 0.045 24.29 0.007

Rocket Software 93.29 0.056 49.29 0.046 8.73 0.016 151.31 0.047

Rogue Wave Software 18.71 0.011 5.23 0.005 5.47 0.010 29.41 0.009

Rollbase Inc. 1.21 0.001 – – – – 1.21 0.000

Royal Systems 1.40 0.001 – – – – 1.40 0.000

rPath 2.76 0.002 0.71 0.001 – – 3.46 0.001

S1 78.14 0.047 27.89 0.026 2.73 0.005 108.76 0.033

Saba Software Inc. 66.18 0.040 13.14 0.012 8.26 0.015 87.58 0.027

Safe Software Inc. 14.10 0.009 0.73 0.001 – – 14.82 0.005

SafeNet Inc. 194.75 0.118 88.87 0.084 37.54 0.070 321.16 0.099

Sage 664.82 0.402 1,138.07 1.073 69.09 0.129 1,871.98 0.576

Saint 2.98 0.002 – – – – 2.98 0.001

Salesforce.com 1,353.21 0.819 362.50 0.342 292.98 0.548 2,008.69 0.618

Samsung SDS – – – – 6.72 0.013 6.72 0.002

Sand Technology 1.76 0.001 2.43 0.002 – – 4.19 0.001

SAP 5,441.92 3.294 7,615.72 7.178 2,480.94 4.640 15,538.59 4.784

SAS 1,146.24 0.694 1,061.82 1.001 316.82 0.593 2,524.87 0.777

ScheduleSoft 2.75 0.002 – – – – 2.75 0.001

ScienceLogic 11.03 0.007 4.72 0.004 – – 15.75 0.005

SciQuest 17.74 0.011 – – – – 17.74 0.005

SDC – – 0.65 0.001 – – 0.65 0.000

SDL International 58.97 0.036 49.31 0.046 9.72 0.018 118.00 0.036

Security Innovation Inc. 7.83 0.005 2.68 0.003 – – 10.52 0.003

Secuve – – – – 7.01 0.013 7.01 0.002

Sedona Corp. 1.11 0.001 0.13 0.000 – – 1.25 0.000

58 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Seeburger 17.43 0.011 57.48 0.054 12.20 0.023 87.11 0.027

Selectica Inc. 7.49 0.005 0.17 0.000 0.26 0.000 7.91 0.002

Selligent 0.33 0.000 17.46 0.016 – – 17.79 0.005

Sencha 5.04 0.003 0.31 0.000 0.16 0.000 5.51 0.002

Sendmail 21.03 0.013 16.96 0.016 7.91 0.015 45.90 0.014

Senior Com – – – – 1.64 0.003 1.64 0.001

Senior Sistemas 39.63 0.024 – – – – 39.63 0.012

Serena 139.77 0.085 50.83 0.048 10.01 0.019 200.62 0.062

ServiceNow 74.39 0.045 19.56 0.018 4.89 0.009 98.85 0.030

Servoy 4.13 0.002 3.99 0.004 0.39 0.001 8.51 0.003

SEVEN Networks Inc. 6.13 0.004 8.68 0.008 2.48 0.005 17.29 0.005

SGA – – – – 8.91 0.017 8.91 0.003

Shanghai Huateng – – – – 19.47 0.036 19.47 0.006

Shanghai Koal – – – – 18.66 0.035 18.66 0.006

Shinewave – – – – 1.27 0.002 1.27 0.000

Shing Hang – – – – 2.02 0.004 2.02 0.001

SHL Group – – – – 8.23 0.015 8.23 0.003

Siemens 1,122.20 0.679 872.40 0.822 375.14 0.702 2,369.74 0.730

Siemens Enterprise

Communications

253.46 0.153 386.18 0.364 – – 639.64 0.197

Sightline Systems 6.29 0.004 5.12 0.005 – – 11.41 0.004

Signiant 9.42 0.006 8.57 0.008 9.42 0.018 27.42 0.008

Silicon Graphics 33.10 0.020 10.57 0.010 6.26 0.012 49.93 0.015

SilkRoad 37.13 0.022 3.76 0.004 6.11 0.011 47.00 0.014

Silver Net Computer Systems

Ltd.

– – 5.37 0.005 – – 5.37 0.002

Silverlake – – – – 23.05 0.043 23.05 0.007

SimCorp 19.39 0.012 151.92 0.143 12.05 0.023 183.36 0.056

Singlee – – – – 8.79 0.016 8.79 0.003

Siquel 0.41 0.000 – – – – 0.41 0.000

Sistemas Bejerman 7.52 0.005 – – – – 7.52 0.002

Sitecore 24.50 0.015 21.50 0.020 4.00 0.007 50.00 0.015

SIT-QAD – – 1.92 0.002 – – 1.92 0.001

Siveco – – 13.00 0.012 – – 13.00 0.004

SkillSoft 111.79 0.068 20.82 0.020 7.07 0.013 139.69 0.043

Skybox Security 9.13 0.006 8.48 0.008 – – 17.61 0.005

Skyway Software 1.50 0.001 0.47 0.000 – – 1.97 0.001

Slingshot 2.18 0.001 – – – – 2.18 0.001

SmartSoftware Inc. 2.44 0.001 – – – – 2.44 0.001

SMS – – – – 4.09 0.008 4.09 0.001

Smyth Systems 7.40 0.004 – – – – 7.40 0.002

SnapLogic 2.88 0.002 – – – – 2.88 0.001

SOA Software Inc. 24.17 0.015 4.94 0.005 – – 29.12 0.009

Socialtext 26.45 0.016 6.88 0.006 1.07 0.002 34.40 0.011

Soft Yazilim – – 0.35 0.000 – – 0.35 0.000

Softbase Systems 2.44 0.001 0.57 0.001 – – 3.01 0.001

©2012 IDC #235326 59

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Softbrain Co. Ltd. – – – – 26.21 0.049 26.21 0.008

SoftCamp – – – – 9.58 0.018 9.58 0.003

SofTech Inc. 1.30 0.001 1.53 0.001 1.03 0.002 3.86 0.001

Softforum – – – – 9.55 0.018 9.55 0.003

Softland 18.48 0.011 – – – – 18.48 0.006

Softpower – – – – 0.70 0.001 0.70 0.000

Software AG 414.20 0.251 458.73 0.432 75.19 0.141 948.11 0.292

Software Engineering of

America

38.91 0.024 11.39 0.011 1.91 0.004 52.21 0.016

Software FX 7.17 0.004 – – – – 7.17 0.002

Software Innovation – – 23.44 0.022 – – 23.44 0.007

Solarwinds 144.25 0.087 43.49 0.041 – – 187.75 0.058

Solipsis 0.28 0.000 7.69 0.007 – – 7.97 0.002

Solix 3.45 0.002 0.55 0.001 – – 4.00 0.001

Soluciones-ar 1.33 0.001 – – – – 1.33 0.000

Sonda 5.16 0.003 – – – – 5.16 0.002

Sonoa Systems 6.13 0.004 – – – – 6.13 0.002

Sopheon 7.01 0.004 3.51 0.003 0.04 0.000 10.56 0.003

Sophos 124.00 0.075 195.20 0.184 46.81 0.088 366.01 0.113

Sopra Group – – 230.74 0.217 – – 230.74 0.071

SourceFire 25.80 0.016 4.43 0.004 2.90 0.005 33.13 0.010

SourceIQ Inc. 4.19 0.003 – – – – 4.19 0.001

South River Technologies 1.65 0.001 1.34 0.001 0.31 0.001 3.30 0.001

Sparx Systems 1.25 0.001 1.11 0.001 0.18 0.000 2.53 0.001

Spectra – – – – 2.95 0.006 2.95 0.001

Spigit 14.87 0.009 – – – – 14.87 0.005

SPS Commerce 53.83 0.033 1.24 0.001 – – 55.07 0.017

SQL Software 0.47 0.000 – – – – 0.47 0.000

SS&C Technologies 193.63 0.117 19.69 0.019 – – 213.32 0.066

Star Storage – – 1.42 0.001 – – 1.42 0.000

SteelEye Technology Inc.

(SIOS)

3.69 0.002 3.06 0.003 4.75 0.009 11.50 0.004

Steema 2.63 0.002 – – – – 2.63 0.001

Stonebranch 3.89 0.002 7.81 0.007 – – 11.70 0.004

Strategy – – – – 8.18 0.015 8.18 0.003

StrikeIron Inc. 1.15 0.001 0.11 0.000 – – 1.27 0.000

Stringdata – – 1.06 0.001 – – 1.06 0.000

Successfactors 196.67 0.119 50.89 0.048 7.96 0.015 255.52 0.079

Sumisho Computer Systems

Corp.

– – – – 70.15 0.131 70.15 0.022

Summit – – – – 2.94 0.005 2.94 0.001

SumTotal 107.43 0.065 18.70 0.018 5.99 0.011 132.13 0.041

Sunfish – – – – 0.74 0.001 0.74 0.000

SunGard 1,094.71 0.663 277.39 0.261 99.36 0.186 1,471.45 0.453

Sunyard – – – – 4.88 0.009 4.88 0.002

Superdata – – – – 24.22 0.045 24.22 0.007

60 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

SuperOffice 0.69 0.000 48.90 0.046 0.32 0.001 49.91 0.015

Supplychain Connect 5.83 0.004 – – – – 5.83 0.002

SupplyOn 8.44 0.005 9.16 0.009 0.40 0.001 18.01 0.006

SupportSoft 13.20 0.008 1.73 0.002 – – 14.93 0.005

SWIFT 103.82 0.063 401.69 0.379 62.98 0.118 568.49 0.175

Swisslog 58.34 0.035 81.41 0.077 8.06 0.015 147.81 0.046

Symantec 3,469.62 2.100 1,762.25 1.661 1,135.67 2.124 6,367.54 1.961

Syncfusion 8.30 0.005 – – – – 8.30 0.003

Syncsort 96.97 0.059 19.39 0.018 1.89 0.004 118.26 0.036

Synopsys 703.54 0.426 196.85 0.186 559.33 1.046 1,459.72 0.449

Synygy 39.86 0.024 4.00 0.004 0.53 0.001 44.39 0.014

Syspro 24.59 0.015 38.51 0.036 8.11 0.015 71.20 0.022

Systar SA 3.04 0.002 17.14 0.016 – – 20.18 0.006

Systex – – – – 32.42 0.061 32.42 0.010

abdulTableau Software 59.40 0.036 10.70 0.010 – – 70.10 0.022

Tagetik 0.52 0.000 17.00 0.016 – – 17.52 0.005

Take Solutions 9.94 0.006 2.42 0.002 4.34 0.008 16.70 0.005

Talend 18.82 0.011 25.70 0.024 1.38 0.003 45.90 0.014

Talentsoft 0.62 0.000 7.04 0.007 0.08 0.000 7.74 0.002

Taleo 221.12 0.134 12.53 0.012 16.88 0.032 250.53 0.077

Talisma – – – – 9.04 0.017 9.04 0.003

Tally – – – – 39.91 0.075 39.91 0.012

Targit 5.17 0.003 12.59 0.012 0.20 0.000 17.96 0.006

Tavant Technologies 16.53 0.010 – – – – 16.53 0.005

TCS – – – – 13.26 0.025 13.26 0.004

Tealeaf Technology 18.64 0.011 3.33 0.003 – – 21.98 0.007

Teamquest Corp. 16.89 0.010 2.92 0.003 0.49 0.001 20.30 0.006

TechExcel Inc. 10.34 0.006 2.12 0.002 0.15 0.000 12.62 0.004

Technology One 0.00 0.000 – – 27.41 0.051 27.41 0.008

Tecsys Inc. 13.20 0.008 0.04 0.000 – – 13.23 0.004

Tectia 6.46 0.004 2.34 0.002 1.35 0.003 10.14 0.003

TEDS 12.80 0.008 1.17 0.001 – – 13.97 0.004

Telerik 27.90 0.017 – – – – 27.90 0.009

Telesoft 2.77 0.002 – – – – 2.77 0.001

Telligent 30.53 0.018 12.17 0.011 – – 42.70 0.013

TELUS (Emergis) 52.55 0.032 – – – – 52.55 0.016

Temenos 82.76 0.050 214.14 0.202 16.31 0.031 313.21 0.096

Teradata 591.72 0.358 250.40 0.236 147.56 0.276 989.68 0.305

THBComponentware 0.39 0.000 – – – – 0.39 0.000

The Salamander Organization 6.09 0.004 16.16 0.015 – – 22.24 0.007

Think3 2.54 0.002 37.85 0.036 2.62 0.005 43.00 0.013

Thomson Reuters 141.32 0.086 54.85 0.052 0.99 0.002 197.16 0.061

Tian Jian – – – – 8.93 0.017 8.93 0.003

TIBCO 411.84 0.249 259.65 0.245 58.69 0.110 730.18 0.225

Tibero – – – – 5.89 0.011 5.89 0.002

Tibersoft 2.53 0.002 – – – – 2.53 0.001

©2012 IDC #235326 61

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

TigerLogic 9.00 0.005 3.83 0.004 – – 12.83 0.004

Timecentre 14.88 0.009 – – – – 14.88 0.005

TmaxSoft – – – – 46.05 0.086 46.05 0.014

Tomax Corp. 14.10 0.009 – – – – 14.10 0.004

Tongtech – – – – 10.94 0.020 10.94 0.003

Top Image Systems 2.69 0.002 16.39 0.015 2.88 0.005 21.96 0.007

Torex – – 173.94 0.164 23.17 0.043 197.11 0.061

Toshiba Solutions Corp. – – – – 37.97 0.071 37.97 0.012

Total Logistics – – – – 1.81 0.003 1.81 0.001

TotalSoft – – 8.77 0.008 – – 8.77 0.003

TOTVS 631.73 0.382 0.22 0.000 – – 631.95 0.195

Trace One 3.51 0.002 12.13 0.011 3.13 0.006 18.77 0.006

Transoft 6.13 0.004 1.16 0.001 – – 7.29 0.002

Trend Micro 290.33 0.176 213.50 0.201 704.86 1.318 1,208.69 0.372

Trillium Software 26.54 0.016 26.78 0.025 – – 53.32 0.016

Trintech Group PLC 18.04 0.011 8.20 0.008 1.96 0.004 28.20 0.009

Triple Point Technology 38.75 0.023 10.91 0.010 0.93 0.002 50.59 0.016

Tripwire Inc. 79.51 0.048 7.81 0.007 7.27 0.014 94.59 0.029

Trisunwyse – – – – 2.11 0.004 2.11 0.001

Troux Technologies 14.29 0.009 5.89 0.006 – – 20.18 0.006

TRS – – – – 1.62 0.003 1.62 0.000

Trustwave 56.32 0.034 10.94 0.010 1.56 0.003 68.82 0.021

TSS 1.22 0.001 0.30 0.000 0.14 0.000 1.65 0.001

Turbolinux Inc. – – – – 3.50 0.007 3.50 0.001

TXT e-Solutions 0.46 0.000 11.62 0.011 – – 12.08 0.004

Tyler Technologies 163.49 0.099 – – – – 163.49 0.050

UC4 28.51 0.017 38.45 0.036 1.25 0.002 68.22 0.021

UFIDA – – – – 333.99 0.625 333.99 0.103

Ultimate Software 216.00 0.131 – – – – 216.00 0.067

Ultrapower – – – – 16.48 0.031 16.48 0.005

Unanet Technologies 4.84 0.003 0.14 0.000 – – 4.98 0.002

Unet System – – – – 2.61 0.005 2.61 0.001

Unicom Systems 28.87 0.017 24.34 0.023 0.19 0.000 53.40 0.016

UNIFY Corp. 14.70 0.009 4.97 0.005 0.86 0.002 20.53 0.006

Unisys 188.08 0.114 128.03 0.121 44.09 0.082 360.20 0.111

UNIT4 20.74 0.013 379.34 0.358 18.12 0.034 418.20 0.129

update software – – 29.15 0.027 – – 29.15 0.009

Upsidesoft 13.37 0.008 2.44 0.002 – – 15.82 0.005

Uptime Software 6.44 0.004 1.97 0.002 0.09 0.000 8.50 0.003

USU Software AG – – 20.89 0.020 – – 20.89 0.006

Vanguard – – – – 4.59 0.009 4.59 0.001

Vasco 6.29 0.004 11.42 0.011 2.37 0.004 20.08 0.006

Veeam 37.59 0.023 41.55 0.039 5.78 0.011 84.91 0.026

Vendavo 46.30 0.028 14.26 0.013 – – 60.56 0.019

Venotion Technologies 0.54 0.000 1.63 0.002 – – 2.18 0.001

Venus Tec – – – – 3.72 0.007 3.72 0.001

62 #235326 ©2012 IDC

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Veracode 8.46 0.005 0.94 0.001 – – 9.40 0.003

Verint Systems 258.85 0.157 136.16 0.128 101.39 0.190 496.40 0.153

Verivo 9.69 0.006 4.02 0.004 1.19 0.002 14.90 0.005

Versant 6.15 0.004 9.46 0.009 0.63 0.001 16.23 0.005

Versata 132.06 0.080 37.91 0.036 1.92 0.004 171.88 0.053

Versys 2.47 0.001 0.17 0.000 – – 2.64 0.001

Vertex Inc. 69.08 0.042 – – – – 69.08 0.021

ViaPeople 2.18 0.001 – – – – 2.18 0.001

Viewpoint Construction

Software

18.64 0.011 – – – – 18.64 0.006

Visible Systems Corp. 4.36 0.003 0.95 0.001 0.13 0.000 5.44 0.002

Vision Solutions Inc. 116.49 0.071 51.83 0.049 8.67 0.016 176.98 0.054

VisionWare 2.29 0.001 8.12 0.008 – – 10.41 0.003

Visma – – 374.51 0.353 – – 374.51 0.115

Vitria Technology 38.74 0.023 11.26 0.011 1.07 0.002 51.07 0.016

Vivisimo 17.46 0.011 1.99 0.002 – – 19.45 0.006

VMTurbo 2.50 0.002 – – – – 2.50 0.001

VMware 1,946.41 1.178 878.22 0.828 684.70 1.281 3,509.33 1.080

Wall Street Systems 24.22 0.015 74.26 0.070 8.93 0.017 107.41 0.033

Warevalley – – – – 5.40 0.010 5.40 0.002

Waterford Technologies 10.35 0.006 8.18 0.008 0.35 0.001 18.89 0.006

Wavelink Corp. 11.33 0.007 7.43 0.007 0.22 0.000 18.98 0.006

Webcab Components 1.68 0.001 – – – – 1.68 0.001

WebLayers Inc. 7.48 0.005 – – – – 7.48 0.002

Webroot 106.13 0.064 23.77 0.022 – – 129.89 0.040

Websense 143.23 0.087 86.33 0.081 25.23 0.047 254.79 0.078

Webspy – – – – 0.43 0.001 0.43 0.000

WebTrends 64.03 0.039 27.98 0.026 0.93 0.002 92.94 0.029

White Information Networking – – – – 2.47 0.005 2.47 0.001

Win Estimator Inc. 11.15 0.007 – – – – 11.15 0.003

Wing Arc – – – – 20.76 0.039 20.76 0.006

WINS Technet – – – – 1.61 0.003 1.61 0.000

Wipro Healthcare – – – – 6.06 0.011 6.06 0.002

WISE iTech – – – – 2.01 0.004 2.01 0.001

Wizrom – – 1.87 0.002 – – 1.87 0.001

WMSL – – – – 3.90 0.007 3.90 0.001

Wolf Frameworks 1.52 0.001 – – – – 1.52 0.000

Wolters Kluwer Financial

Services

17.51 0.011 50.43 0.048 3.09 0.006 71.03 0.022

Workcube – – 0.26 0.000 – – 0.26 0.000

Workday Inc. 315.66 0.191 4.34 0.004 – – 320.00 0.099

WorkForce Software 12.20 0.007 – – – – 12.20 0.004

Works Applications Co. Ltd. – – – – 192.47 0.360 192.47 0.059

Workstream 7.85 0.005 – – – – 7.85 0.002

WS02 4.15 0.003 0.80 0.001 – – 4.95 0.002

Xactly Corp. 46.29 0.028 2.56 0.002 – – 48.86 0.015

©2012 IDC #235326 63

T A B L E 4



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

XAware Inc. 4.40 0.003 – – – – 4.40 0.001

Xceed 6.84 0.004 – – – – 6.84 0.002

XIGNITE 0.60 0.000 – – – – 0.60 0.000

Xnear 0.47 0.000 – – – – 0.47 0.000

Xpriori 1.40 0.001 0.56 0.001 0.26 0.000 2.22 0.001

xTuple 5.04 0.003 0.27 0.000 – – 5.31 0.002

Yardi 72.03 0.044 17.80 0.017 1.72 0.003 91.56 0.028

Yellowfin 1.31 0.001 0.46 0.000 5.35 0.010 7.12 0.002

Younglimwon Softlab – – – – 6.62 0.012 6.62 0.002

YouSendIt 21.71 0.013 1.19 0.001 – – 22.90 0.007

Zend Technologies Inc. 10.53 0.006 5.23 0.005 1.87 0.004 17.62 0.005

Zenoss 12.84 0.008 1.96 0.002 – – 14.81 0.005

Zhifang S&T – – – – 2.18 0.004 2.18 0.001

Zhonglian – – – – 2.78 0.005 2.78 0.001

Zilliant Inc. 7.00 0.004 0.40 0.000 0.08 0.000 7.48 0.002

Zionex – – – – 2.82 0.005 2.82 0.001

ZL Technologies 17.06 0.010 0.82 0.001 0.32 0.001 18.20 0.006

Zoho 77.06 0.047 40.45 0.038 3.99 0.007 121.50 0.037

Zoner Software 0.45 0.000 0.76 0.001 0.08 0.000 1.29 0.000

Zucchetti 2.96 0.002 288.48 0.272 – – 291.44 0.090

Zycus 15.49 0.009 – – – – 15.49 0.005

ZyLAB North America LLC 2.15 0.001 10.87 0.010 2.97 0.006 15.98 0.005

Zynapse 1.88 0.001 0.61 0.001 – – 2.49 0.001

Zyrion 14.73 0.009 0.77 0.001 – – 15.50 0.005

Subtotal 136,940.05 82.881 89,944.66 84.775 46,931.16 87.774 273,815.87 84.305

Other 28,284.17 17.119 16,153.02 15.225 6,537.06 12.226 50,974.25 15.695

Total 165,224.22 100.000 106,097.68 100.000 53,468.22 100.000 324,790.11 100.000

Source: IDC, 2012

This study also includes revenue data for each of the three primary markets: AD&D,

applications, and SIS. AD&D revenue is covered in Tables 5–7. Applications revenue

is covered in Tables 8–10. Similarly, SIS revenue is displayed in Tables 11–13. For

each of these primary markets, we provide a list of the top 50 vendors (by 2011

market share) and then list all vendors alphabetically with worldwide revenue and by

geographic region.

IDC calculates market share by dividing each vendor's 2011 software revenue by the

total 2011 worldwide software revenue for the market sector analyzed. Rank is also

provided and based on vendors with reported software revenue. A few of the vendors

in last year's study either departed from the software business (or from a specific

primary market segment) or were not able to identify software revenue; the result is a

dash entry for 2011 revenue and "NA" for 2010–2011 growth. Tables 5–13 are

specific to primary markets rather than the total software market.

64 #235326 ©2012 IDC

T A B L E 5

W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y T o p

5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Oracle 12,838.6 14,469.0 16,895.6 16.8 21.81 1

IBM 14,387.8 15,166.1 16,694.6 10.1 21.55 2

Microsoft 7,137.7 7,947.8 8,590.4 8.1 11.09 3

SAP 2,938.5 3,404.4 4,109.5 20.7 5.30 4

SAS 1,542.8 1,620.2 1,770.5 9.3 2.29 5

CA Technologies 1,466.7 1,444.9 1,595.5 10.4 2.06 6

ESRI 926.8 1,061.0 1,138.7 7.3 1.47 7

HP 1,006.9 1,060.7 1,103.6 4.0 1.42 8

Software AG 803.3 933.5 948.1 1.6 1.22 9

Teradata 665.4 794.4 904.9 13.9 1.17 10

Fujitsu 683.2 701.0 774.7 10.5 1.00 11

TIBCO 505.6 571.1 684.4 19.8 0.88 12

Informatica 473.5 554.7 667.7 20.4 0.86 13

SWIFT 656.2 565.8 568.5 0.5 0.73 14

Adobe 354.6 428.3 485.7 13.4 0.63 15

Compuware 507.7 482.3 479.3 -0.6 0.62 16

Autodesk 376.5 396.6 477.4 20.4 0.62 17


Hitachi 399.6 427.3 458.6 7.3 0.59 19

Micro Focus 397.0 410.7 412.0 0.3 0.53 20

MicroStrategy 294.9 337.5 401.3 18.9 0.52 21

GXS 394.5 373.0 383.0 2.7 0.49 22

Intergraph 328.2 366.8 369.5 0.7 0.48 23

BMC 392.5 356.6 358.2 0.5 0.46 24

ACI Worldwide 285.4 300.1 338.2 12.7 0.44 25


QlikTech 141.3 205.0 293.5 43.2 0.38 27



Quest Software 311.0 315.2 247.6 -21.5 0.32 30

Pegasystems 166.0 186.5 220.7 18.3 0.28 31

Amazon.com Inc. 67.5 118.4 213.2 80.1 0.28 32

Axway 175.0 183.5 205.3 11.9 0.27 33

Serena 190.6 190.0 196.5 3.4 0.25 34

Salesforce.com 71.7 125.8 186.1 48.0 0.24 35

OpenText 145.4 175.2 180.0 2.8 0.23 36

Google Inc. 135.4 141.9 159.6 12.5 0.21 37

Experian 118.8 124.8 136.8 9.7 0.18 38


NEC 115.6 121.8 133.1 9.3 0.17 40

Apple 130.8 119.2 126.4 6.0 0.16 41

Actuate Corp. 117.2 119.2 122.2 2.5 0.16 42

Red Hat 59.8 78.2 104.3 33.4 0.13 43

Rocket Software 88.1 90.2 98.6 9.4 0.13 44

©2012 IDC #235326 65

T A B L E 5

W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y T o p

5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Unisys 90.9 91.8 95.3 3.8 0.12 45



Seeburger 53.3 75.7 87.1 15.0 0.11 48


Atlassian 36.7 49.4 77.4 56.6 0.10 50

Subtotal 53,523.5 58,324.9 65,239.8 11.9 84.21

Other 10,423.6 11,142.3 12,231.9 9.8 15.79

Total 63,947.1 69,467.1 77,471.7 11.5 100.00

Source: IDC, 2012

T A B L E 6

W o r l d w i d e A p p l i c a t i o n D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e R e v e n u e b y

V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

/n software 4.5 4.7 5.0 6.3 0.007 224

1Spatial 12.5 12.4 13.6 9.5 0.018 144

4D SAS 16.8 19.4 20.9 7.5 0.027 108

AAM Technologies 2.7 2.8 3.0 5.7 0.004 270

ABBYY – – 0.9 NA 0.001 326

Accellion 15.0 25.6 27.4 7.1 0.035 95

AccuRev 8.6 11.1 11.5 4.0 0.015 156

ACI Worldwide 285.4 300.1 338.2 12.7 0.437 25

Actipro Software 3.7 3.9 4.1 6.3 0.005 244

Active Endpoints Inc. 12.0 19.2 20.5 6.7 0.026 110

ActiveState Software Inc. 3.0 4.0 4.1 2.5 0.005 245

Actuate Corp. 117.2 119.2 122.2 2.5 0.158 42

Adaptive 3.2 3.5 3.8 9.2 0.005 249

Adobe 354.6 428.3 485.7 13.4 0.627 15


Advizor Solutions 11.4 12.3 13.5 9.7 0.017 146

Agilense 0.3 0.3 0.4 16.0 0.000 344

Alfabet 8.2 12.6 16.5 30.6 0.021 130

Almog Software Industries 0.2 0.2 0.2 -8.1 0.000 354

Alpha Software 1.3 1.6 1.6 -1.9 0.002 306

Altibase 11.2 13.2 15.3 16.3 0.020 135

Altova 12.1 12.7 13.8 8.5 0.018 143

Amazon.com Inc. 67.5 118.4 213.2 80.1 0.275 32

ANGOSS Software International

Ltd.

7.2 7.0 7.3 4.2 0.009 190

AOL/Mapquest 72.0 65.4 50.8 -22.3 0.066 63

66 #235326 ©2012 IDC

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Appcelerator 0.9 3.0 3.1 4.7 0.004 262

Appfluent Technology Inc. 5.3 4.9 5.6 15.0 0.007 215


Appian 36.5 52.9 42.7 -19.3 0.055 71

Appirio 5.9 7.6 15.8 107.6 0.020 134

Appistry 3.2 4.1 4.8 16.0 0.006 228

Apple 130.8 119.2 126.4 6.0 0.163 41

Application Security Inc. 11.7 12.3 13.4 8.7 0.017 147

Arcplan 29.5 33.4 36.8 10.3 0.048 76

ASG 50.4 42.4 38.6 -8.9 0.050 74

Aspera 4.7 5.7 6.0 5.6 0.008 209

Aspose 5.9 6.2 6.6 6.3 0.009 202

Asseco Group 35.4 54.5 29.5 -45.9 0.038 90

Atego 15.0 7.5 9.0 20.0 0.012 174

Ateras 5.7 7.5 8.7 16.0 0.011 175

Atlassian 36.7 49.4 77.4 56.6 0.100 50

Attachmate 29.9 31.5 35.6 13.0 0.046 81

Attunity 16.0 16.8 16.5 -1.7 0.021 131

Auraportal 5.9 8.5 8.6 1.2 0.011 176

Autodesk 376.5 396.6 477.4 20.4 0.616 17

Axway 175.0 183.5 205.3 11.9 0.265 33

B2 Systems Inc. 4.3 4.3 4.6 6.7 0.006 232

Backbase 5.8 6.0 6.6 8.7 0.008 203



Binarymission Technologies 0.8 0.8 0.9 6.3 0.001 323

Bison 6.6 6.3 6.5 2.6 0.008 205

Bitam 8.7 9.0 7.0 -22.0 0.009 194

Black Duck Software Inc. 14.4 19.0 25.8 35.8 0.033 100

BluePhoenix Solutions 38.9 38.1 29.3 -23.0 0.038 92

Blueprint 7.7 9.4 11.0 17.0 0.014 161

BMC 392.5 356.6 358.2 0.5 0.462 24


BP Logix 4.0 5.0 5.5 9.1 0.007 218

BR Solutions 1.7 1.8 2.2 19.6 0.003 289


Bungee Labs 0.5 0.5 0.6 7.9 0.001 337

CA Technologies 1,466.7 1,444.9 1,595.5 10.4 2.059 6

Casewise 12.8 13.1 14.0 6.5 0.018 141

Caspio 1.7 2.7 3.6 33.3 0.005 253

CAST Software 35.0 38.0 42.4 11.7 0.055 72

CDB 9.2 10.0 10.8 8.1 0.014 163

CDC Corp. 1.0 0.9 0.9 1.6 0.001 322

CDNetworks 2.0 2.6 3.0 15.6 0.004 267

Cincom Systems Inc. 21.8 24.5 25.3 3.1 0.033 101

Clear Methods Inc. 0.5 0.7 0.8 16.0 0.001 330

©2012 IDC #235326 67

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Cloudera 1.6 2.0 2.3 14.3 0.003 284

CodeJock Software 0.6 0.6 0.7 6.3 0.001 333

Codemesh 0.5 0.7 0.8 16.0 0.001 331

CollabNet 27.9 33.1 36.0 8.8 0.046 80

ComOps 1.9 2.4 2.7 14.8 0.004 273

Component Factory Pty. Ltd. 0.3 0.4 0.4 6.3 0.000 345

ComponentArt 2.0 2.1 2.2 6.3 0.003 286

ComponentOne 15.2 15.9 16.7 5.3 0.022 128

ComponentSpace 0.8 0.8 0.9 6.3 0.001 324

Composite Software 12.7 13.3 20.5 53.7 0.026 111

Compuware 507.7 482.3 479.3 -0.6 0.619 16

Contour Components 1.1 1.2 1.2 6.3 0.002 312

Cordys 24.4 39.5 45.4 14.9 0.059 70

Coverity 32.0 39.7 52.0 31.0 0.067 60

Curl Inc. 2.6 2.6 2.9 10.3 0.004 271

Dart Communications 0.6 0.6 0.6 6.3 0.001 334

Data Expedition 0.4 0.5 0.5 5.1 0.001 339

Data Foundations Inc. 2.0 2.6 3.1 15.9 0.004 266

Data Streams 3.3 3.9 4.4 11.0 0.006 238

DataLever Corp. 0.9 1.2 1.3 16.0 0.002 310

Datawatch Corp. 11.8 11.5 12.4 8.0 0.016 152

dBase 3.1 3.1 3.0 -3.0 0.004 269

Dell 2.6 7.1 8.2 15.0 0.011 181

Denodo Technologies Inc. 2.8 2.9 3.2 7.5 0.004 261

Desaware 0.6 0.6 0.6 6.3 0.001 335

Developer Express 16.5 17.4 18.5 6.3 0.024 122

Digia QT Commercial 2.9 3.3 3.5 6.1 0.005 256

DMTI Spatial Inc. 8.6 11.3 13.1 16.0 0.017 149

Dundas Data Visualization 13.6 14.3 15.2 6.3 0.020 136

Easylink Services 41.8 32.3 31.5 -2.6 0.041 87

ecMiner 0.6 0.7 0.8 8.4 0.001 327


EMC 23.1 30.0 48.4 61.3 0.062 65

Empirix 35.1 35.8 36.3 1.4 0.047 79

Empress Software 45.4 46.1 48.4 5.1 0.063 64

Encirq 4.0 4.2 4.5 8.4 0.006 234

ENEA 6.7 7.5 7.4 -2.2 0.009 189

EnterpriseDB 11.3 11.4 12.2 6.2 0.016 153

Enterworks 2.7 3.9 4.2 7.5 0.005 241

Eshbel – – 0.5 NA 0.001 340

Esker Software 2.6 – – NA – 361

eSpatial 4.8 5.0 5.5 9.2 0.007 217

ESRI 926.8 1,061.0 1,138.7 7.3 1.470 7

Etelos Inc. 0.2 0.2 0.2 16.0 0.000 349

EvolveWare Inc. 1.2 1.6 1.8 15.9 0.002 299

Exact 6.2 6.1 5.7 -6.9 0.007 213

68 #235326 ©2012 IDC

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Execplan 2.6 2.9 3.1 8.1 0.004 263

EXEM 4.2 6.1 7.0 14.0 0.009 195

Experian 118.8 124.8 136.8 9.7 0.177 38

Extol 8.7 13.4 11.7 -12.7 0.015 154

EZLegacy 6.1 7.1 7.5 6.3 0.010 187

FairCom Corp. 2.5 2.5 2.6 2.6 0.003 277

FFE Software Inc. (FirstSQL) 2.1 2.1 2.2 5.5 0.003 287


Fiorano Software 9.2 9.7 10.6 8.7 0.014 165

Firestar 4.9 5.1 5.4 6.1 0.007 219



FOR-CS 3.6 4.1 4.6 12.5 0.006 231

Four Js Development Tools Inc. 18.5 18.8 19.3 2.7 0.025 120

Fujitsu 683.2 701.0 774.7 10.5 1.000 11

Genuitec LLC 1.9 2.0 2.1 3.1 0.003 293

GigaSpaces 12.5 12.8 13.5 5.4 0.017 145

Global IDs Inc. 1.1 1.1 1.2 6.1 0.002 314

GlobalSCAPE 16.3 18.1 20.3 12.2 0.026 112

GoldenSource 1.3 1.7 2.0 15.9 0.003 296

Google Inc. 135.4 141.9 159.6 12.5 0.206 37

GrammaTech Inc. 1.2 2.0 2.1 4.0 0.003 294

GrapeCity 10.2 10.8 11.4 6.3 0.015 158


GT Software 3.5 3.7 3.9 6.4 0.005 248

GXS 394.5 373.0 383.0 2.7 0.494 22

Halo Technology 2.5 2.5 2.6 4.2 0.003 278

Handysoft 25.6 27.7 36.4 31.4 0.047 78

Hello2Morrow 0.8 1.0 1.1 8.0 0.001 316

Hitachi 399.6 427.3 458.6 7.3 0.592 19

HP 1,006.9 1,060.7 1,103.6 4.0 1.425 8

Hubspan 3.5 4.6 5.4 16.0 0.007 222

Human Inference 26.8 30.4 34.9 14.9 0.045 82

IBM 14,387.8 15,166.1 16,694.6 10.1 21.549 2

IBPhoenix 0.7 0.7 0.7 -0.3 0.001 332

Ideablade 2.3 2.4 2.6 8.4 0.003 276

Imperva Inc. 5.5 5.8 6.2 8.4 0.008 207

Infinite Software 12.8 16.8 19.4 15.9 0.025 118

Infor 71.1 44.2 45.5 3.0 0.059 69

Informatica 473.5 554.7 667.7 20.4 0.862 13


Infragistics Corp. 24.5 25.7 27.3 6.3 0.035 97

Ingres Corp. 28.8 29.7 32.6 9.9 0.042 84

InRule Technology 4.0 4.5 4.9 7.8 0.006 227

InSoft OY 2.0 2.1 2.2 6.4 0.003 285

Instantiations Inc. 5.2 4.9 2.5 -48.9 0.003 280

©2012 IDC #235326 69

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Intalio 15.0 16.2 17.8 10.1 0.023 126

Intel Corp. 68.9 57.0 59.1 3.7 0.076 54

IntelliCorp Inc. 5.2 5.3 5.7 6.0 0.007 214

Interactive Objects 4.9 5.7 6.4 11.2 0.008 206

Interfacing Technologies 4.9 5.1 5.4 5.1 0.007 221

Intergraph 328.2 366.8 369.5 0.7 0.477 23


Intuit 8.8 9.1 11.5 26.6 0.015 155

Invensys 18.0 18.0 19.8 9.9 0.026 115

Iocomp Software Inc. 0.9 0.9 1.0 6.3 0.001 320

Ipswitch 22.7 23.1 19.6 -15.5 0.025 117

iRise 22.4 25.9 30.0 15.6 0.039 89

Jacada 15.3 16.1 – NA – 362

JackBe 8.0 8.4 9.1 8.0 0.012 173

JADE 1.8 2.2 2.4 11.3 0.003 282

jBase 2.7 2.7 2.7 -0.3 0.003 274

JetBrains 9.6 10.2 10.7 4.8 0.014 164

Jitterbit 1.3 1.7 1.9 16.0 0.002 298

Joyent 0.7 0.9 1.0 14.7 0.001 317

K2 30.9 33.3 36.7 10.4 0.047 77

Kalido 16.4 16.8 18.1 8.0 0.023 124



Kingdee 0.7 0.8 0.9 18.5 0.001 321

Klocwork 15.0 19.0 22.1 16.2 0.028 107

Kofax 16.0 17.4 18.3 5.0 0.024 123

Kognitio 15.8 17.8 19.3 8.3 0.025 119

Kony Solutions 16.0 20.0 24.0 20.0 0.031 102

KT Data 0.7 0.3 0.3 5.3 0.000 347

KXEN 15.4 17.2 19.2 12.0 0.025 121

Lanner Group Inc. 0.5 0.5 0.6 7.4 0.001 338

Laszlo Systems 1.8 2.0 2.1 7.4 0.003 292

Liaison 5.8 6.1 6.5 6.5 0.008 204

LongJump 4.9 6.3 11.5 83.6 0.015 157

Longtop Group 4.0 4.7 4.5 -5.6 0.006 235

LynuxWorks Inc. 7.5 8.0 8.2 2.8 0.011 180

M2Soft 3.0 3.4 3.8 11.1 0.005 251

Maia Intelligence 1.2 1.5 1.8 18.0 0.002 302

Mainsoft 6.1 6.4 6.6 3.5 0.009 201

Managed Methods 1.2 1.6 1.8 15.9 0.002 300

Maninsoft (formerly Miracom I&C) 1.1 0.8 0.8 1.8 0.001 329

Mashery 1.4 1.9 2.1 15.9 0.003 291

Matisse 2.0 2.0 2.0 -0.3 0.003 295

MDQ Systems 1.1 1.5 1.7 15.9 0.002 303

Mega International 17.1 19.3 22.2 15.0 0.029 106

Mendix 0.1 0.2 0.2 16.0 0.000 352

70 #235326 ©2012 IDC

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Mentor Graphics 22.6 27.1 32.3 19.1 0.042 85

MetaCase 7.6 7.8 8.0 2.3 0.010 185

Metaware 8.1 10.5 11.2 6.4 0.014 160

Micro Focus 397.0 410.7 412.0 0.3 0.532 20

Microsoft 7,137.7 7,947.8 8,590.4 8.1 11.088 3

MicroStrategy 294.9 337.5 401.3 18.9 0.518 21

Mincom Ltd. 0.2 0.2 0.2 9.2 0.000 351

MindFusion 3.4 3.6 3.8 6.3 0.005 250

Myriad 50.2 49.5 28.0 -43.4 0.036 93

NEC 115.6 121.8 133.1 9.3 0.172 40

Netron Inc. 15.8 16.2 16.6 2.7 0.021 129

NetSuite 2.2 3.1 4.0 32.0 0.005 246

Nevron Software 0.7 0.7 0.8 6.3 0.001 328


Ltd.

6.7 7.2 8.1 12.2 0.010 183

Nexaweb 4.1 4.4 4.7 7.9 0.006 229

Nimaya 0.3 0.3 0.4 16.0 0.000 343

Nintex 37.0 50.0 19.7 -60.5 0.025 116

No Magic Inc. 1.1 1.3 1.5 14.3 0.002 307

Nolio Software 0.3 1.5 1.6 8.2 0.002 305


NuBridges 7.8 4.1 4.4 6.3 0.006 239

Object Connections 3.8 4.2 4.7 13.0 0.006 230

ObjectFX 11.9 12.4 13.0 4.9 0.017 150

Objectivity Inc. 6.0 7.8 9.2 18.0 0.012 172

One1 – – 0.3 NA 0.000 348

OpenConnect Systems 10.3 12.6 14.9 18.0 0.019 139

OpenLink 5.2 5.5 5.9 6.5 0.008 211

OpenText 145.4 175.2 180.0 2.8 0.232 36

OPNET 22.8 25.9 34.3 32.5 0.044 83

Oracle 12,838.6 14,469.0 16,895.6 16.8 21.809 1

Orchestra Networks 0.9 0.9 1.0 7.3 0.001 318


Panorama View Software Corp. 0.8 0.7 0.9 29.5 0.001 325

Parasoft 36.4 36.0 38.6 7.3 0.050 75

PCI Enterprises 8.6 7.2 8.0 10.4 0.010 184

Pegasystems 166.0 186.5 220.7 18.3 0.285 31

Perceptive Software 11.8 10.5 8.3 -21.0 0.011 178

Perforce Software 43.0 46.7 51.5 10.4 0.066 61

Perpetuum Software 5.2 5.5 5.8 6.3 0.008 212

Pervasive Software Inc. 46.4 44.3 47.6 7.3 0.061 66


PNMsoft 11.9 12.7 13.4 5.3 0.017 148

Polaris Software Lab 11.1 12.4 13.9 12.1 0.018 142

Polymita 7.5 10.4 8.2 -21.0 0.011 182

Prima Solutions 4.4 5.8 6.7 16.0 0.009 198

©2012 IDC #235326 71

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Primeton 2.5 3.5 4.2 20.5 0.005 240

Primeur 14.4 11.4 15.0 31.5 0.019 137


Prolifics 10.8 11.0 11.4 3.4 0.015 159

Protegrity 9.2 9.6 10.4 8.4 0.013 168

PTC 49.1 51.2 56.4 10.2 0.073 56

PureComponents 1.3 1.4 1.5 6.3 0.002 309

QAD 0.3 0.3 0.3 6.2 0.000 346

QlikTech 141.3 205.0 293.5 43.2 0.379 27

Qualiware 1.8 2.1 2.4 10.8 0.003 283

Quest Software 311.0 315.2 247.6 -21.5 0.320 30

Rally Software Development Corp. 14.0 22.6 31.6 40.0 0.041 86

Rebex 1.6 1.7 1.8 6.3 0.002 301

Red Hat 59.8 78.2 104.3 33.4 0.135 43

RemObjects Software 3.2 3.4 3.6 6.3 0.005 254


Rocket Software 88.1 90.2 98.6 9.4 0.127 44

Rogue Wave Software 25.4 27.3 29.4 7.6 0.038 91

Rollbase Inc. 1.1 1.1 1.2 7.9 0.002 313

rPath 3.3 3.4 3.5 2.3 0.004 257

Safe Software Inc. 12.6 14.1 14.8 5.1 0.019 140

Salesforce.com 71.7 125.8 186.1 48.0 0.240 35

Samsung SDS 2.6 2.9 3.1 5.8 0.004 264

Sand Technology 6.8 5.7 4.2 -26.8 0.005 243

SAP 2,938.5 3,404.4 4,109.5 20.7 5.305 4

SAS 1,542.8 1,620.2 1,770.5 9.3 2.285 5

Security Innovation Inc. 10.0 10.2 10.5 2.6 0.014 166

Seeburger 53.3 75.7 87.1 15.0 0.112 48

Sencha 4.8 5.1 5.5 7.9 0.007 216

Serena 190.6 190.0 196.5 3.4 0.254 34

Servoy 7.5 7.8 8.5 8.5 0.011 177

Siemens 26.0 – – NA – 363

Signiant 19.9 25.6 27.4 7.1 0.035 96

Silicon Graphics 9.3 9.8 9.8 -0.6 0.013 170

SIT-QAD 0.1 0.1 0.1 8.8 0.000 355

Siveco – 0.0 0.0 -27.3 0.000 359

Skyway Software 1.8 1.9 2.0 4.3 0.003 297

SnapLogic 1.9 2.5 2.9 16.0 0.004 272

SOA Software Inc. 5.8 6.8 7.6 11.8 0.010 186

Softbase Systems 2.6 2.8 3.0 8.6 0.004 268

Software AG 803.3 933.5 948.1 1.6 1.224 9

Software Engineering of America 0.2 0.2 0.2 15.6 0.000 350

Software FX 6.4 6.8 7.2 6.3 0.009 192

Solipsis 3.5 3.4 3.5 3.3 0.005 255

Solix 3.5 3.7 4.0 8.7 0.005 247

Soluciones-ar 0.2 0.2 0.2 -9.6 0.000 353

72 #235326 ©2012 IDC

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Sonoa Systems 4.0 5.3 6.1 15.9 0.008 208

SourceIQ Inc. 3.5 4.0 4.2 4.7 0.005 242

South River Technologies 3.2 3.1 3.3 6.6 0.004 259

Sparx Systems 2.4 2.5 2.5 2.0 0.003 279

SPS Commerce 35.9 42.4 55.1 30.0 0.071 57

Steema 2.4 2.5 2.6 6.3 0.003 275

StrikeIron Inc. 1.1 1.2 1.3 5.6 0.002 311

Stringdata 0.0 0.0 0.1 14.8 0.000 356

SunGard 62.1 60.7 66.1 8.9 0.085 53

SWIFT 656.2 565.8 568.5 0.5 0.734 14

Syncfusion 7.4 7.8 8.3 6.3 0.011 179

Syncsort 51.1 54.8 58.2 6.2 0.075 55

Systar SA 22.1 17.5 20.2 15.0 0.026 113

abdulTableau Software 17.6 36.1 70.1 94.2 0.090 52

Talend 16.9 29.8 45.9 54.0 0.059 68

Targit 14.8 16.2 18.0 11.0 0.023 125

TechExcel Inc. 9.5 10.0 10.4 4.5 0.013 167

Technology One 2.4 2.8 3.4 20.8 0.004 258

Telerik 19.0 23.2 27.9 20.3 0.036 94

Teradata 665.4 794.4 904.9 13.9 1.168 10

THBComponentware 0.4 0.4 0.4 6.3 0.001 342

The Salamander Organization 20.3 20.9 22.2 6.6 0.029 105

TIBCO 505.6 571.1 684.4 19.8 0.883 12

Tibero – 2.1 5.9 184.6 0.008 210

TigerLogic 12.0 12.0 12.8 6.8 0.017 151

TmaxSoft 32.7 30.6 46.0 50.3 0.059 67

Tongtech 16.2 9.1 10.9 19.9 0.014 162

TotalSoft – 0.0 0.0 -13.3 0.000 358

TOTVS 2.6 3.5 4.6 30.9 0.006 233

Transoft 5.0 6.4 7.3 14.7 0.009 191

Trillium Software 49.4 52.2 53.3 2.2 0.069 58

Troux Technologies 13.4 15.3 20.2 32.0 0.026 114

Unicom Systems 20.2 20.2 23.1 13.9 0.030 103

UNIFY Corp. 3.9 6.6 6.7 1.8 0.009 200

Unisys 90.9 91.8 95.3 3.8 0.123 45

Venotion Technologies 1.7 1.9 2.2 11.9 0.003 290

Veracode 8.0 9.3 9.4 0.8 0.012 171

Verivo 6.4 10.2 14.9 46.1 0.019 138

Versant 17.1 15.7 16.2 3.2 0.021 132

Versata 27.5 28.9 30.3 4.9 0.039 88

Visible Systems Corp. 5.1 5.3 5.4 2.6 0.007 220


VisionWare 9.1 9.6 10.4 8.0 0.013 169

Vitria Technology 43.9 47.2 51.1 8.1 0.066 62

VMware 53.7 42.4 52.6 24.0 0.068 59

Webcab Components 1.5 1.6 1.7 6.3 0.002 304

©2012 IDC #235326 73

T A B L E 6


V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

WebLayers Inc. 4.9 6.5 7.5 15.9 0.010 188

Wing Arc 17.4 20.6 20.8 0.6 0.027 109

WISE iTech 0.9 1.0 1.1 9.9 0.001 315

Wizrom – 0.0 0.0 100.0 0.000 360

Wolf Frameworks 1.0 1.3 1.5 16.0 0.002 308

Workday Inc. 10.0 12.0 16.0 33.3 0.021 133

WS02 1.7 3.2 5.0 52.8 0.006 225

XAware Inc. 4.0 4.1 4.4 6.1 0.006 236

Xceed 6.1 6.4 6.8 6.3 0.009 196

XIGNITE 0.5 0.6 0.6 6.3 0.001 336

Xpriori 2.2 2.2 2.2 -0.6 0.003 288

Yellowfin 2.0 2.6 7.1 174.8 0.009 193

YouSendIt 15.5 21.8 22.9 5.0 0.030 104

Zend Technologies Inc. 15.2 16.3 17.6 8.4 0.023 127

Zoho 2.3 2.7 3.1 12.8 0.004 265

Zucchetti 3.7 4.0 4.4 10.0 0.006 237

Zynapse 1.7 2.2 2.5 14.1 0.003 281

Subtotal 56,831.1 61,853.6 69,083.4 11.7 89.173

Other 7,116.0 7,613.6 8,388.2 10.2 10.827

Total 63,947.1 69,467.1 77,471.7 11.5 100.000

Source: IDC, 2012

T A B L E 7


V e n d o r a n d R e g i o n , 2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

/n software 5.04 0.013 – – – – 5.04 0.007

1Spatial 0.65 0.002 12.93 0.049 – – 13.58 0.018

4D SAS 5.87 0.015 12.02 0.045 3.01 0.025 20.91 0.027

AAM Technologies 0.35 0.001 2.61 0.010 – – 2.96 0.004

ABBYY 0.17 0.000 0.70 0.003 – – 0.87 0.001

Accellion 16.33 0.042 7.90 0.030 3.19 0.026 27.43 0.035

AccuRev 9.30 0.024 1.06 0.004 1.14 0.009 11.50 0.015

ACI Worldwide 177.87 0.457 126.30 0.478 34.00 0.281 338.18 0.437

Actipro Software 4.15 0.011 – – – – 4.15 0.005

Active Endpoints Inc. 11.88 0.030 8.62 0.033 – – 20.50 0.026

ActiveState Software Inc. 3.03 0.008 0.96 0.004 0.10 0.001 4.10 0.005

Actuate Corp. 94.42 0.242 22.63 0.086 5.18 0.043 122.23 0.158

Adaptive 2.03 0.005 1.79 0.007 – – 3.82 0.005

Adobe 199.11 0.511 156.51 0.592 130.08 1.075 485.70 0.627

74 #235326 ©2012 IDC

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)


Advizor Solutions 11.53 0.030 1.92 0.007 – – 13.46 0.017

Agilense 0.38 0.001 – – – – 0.38 0.000

Alfabet 5.86 0.015 10.09 0.038 0.55 0.005 16.50 0.021


Alpha Software 1.23 0.003 0.34 0.001 – – 1.57 0.002

Altibase – – – – 15.31 0.127 15.31 0.020

Altova 7.73 0.020 5.21 0.020 0.81 0.007 13.75 0.018

Amazon.com Inc. 117.79 0.302 66.81 0.253 28.60 0.236 213.20 0.275

ANGOSS Software

International Ltd.

6.69 0.017 0.65 0.002 – – 7.34 0.009

AOL/Mapquest 47.13 0.121 3.69 0.014 – – 50.82 0.066

Appcelerator 3.13 0.008 – – – – 3.13 0.004

Appfluent Technology Inc. 5.60 0.014 – – – – 5.60 0.007


Appian 30.91 0.079 10.24 0.039 1.56 0.013 42.71 0.055

Appirio 13.48 0.035 1.91 0.007 0.41 0.003 15.80 0.020

Appistry 4.79 0.012 – – – – 4.79 0.006

Apple 77.32 0.199 29.85 0.113 19.18 0.159 126.35 0.163

Application Security Inc. 10.14 0.026 3.23 0.012 – – 13.37 0.017

Arcplan 14.87 0.038 19.09 0.072 2.87 0.024 36.83 0.048

ASG 24.95 0.064 11.85 0.045 1.83 0.015 38.63 0.050

Aspera 4.73 0.012 1.11 0.004 0.18 0.001 6.02 0.008

Aspose 6.61 0.017 – – – – 6.61 0.009

Asseco Group 6.76 0.017 8.41 0.032 14.29 0.118 29.45 0.038

Atego 3.04 0.008 5.64 0.021 0.32 0.003 9.00 0.012

Ateras 8.66 0.022 – – – – 8.66 0.011

Atlassian 41.43 0.106 30.57 0.116 5.40 0.045 77.39 0.100

Attachmate 23.50 0.060 12.08 0.046 – – 35.58 0.046

Attunity 13.40 0.034 2.97 0.011 0.12 0.001 16.50 0.021

Auraportal 3.57 0.009 4.08 0.015 0.95 0.008 8.60 0.011

Autodesk 172.27 0.442 177.42 0.671 127.74 1.056 477.44 0.616

Axway 64.93 0.167 137.38 0.520 3.00 0.025 205.31 0.265

B2 Systems Inc. 3.64 0.009 0.95 0.004 – – 4.59 0.006

Backbase 2.81 0.007 3.75 0.014 – – 6.57 0.008

BackOffice Associates 2.92 0.008 0.64 0.002 0.06 0.001 3.63 0.005


Binarymission Technologies 0.90 0.002 – – – – 0.90 0.001

Bison – – 6.47 0.024 – – 6.47 0.008

Bitam 7.05 0.018 – – – – 7.05 0.009

Black Duck Software Inc. 16.25 0.042 4.90 0.019 4.64 0.038 25.80 0.033

BluePhoenix Solutions 29.33 0.075 – – – – 29.33 0.038

Blueprint 9.90 0.025 1.10 0.004 – – 11.00 0.014

BMC 212.83 0.547 125.18 0.474 20.19 0.167 358.20 0.462

©2012 IDC #235326 75

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)


GmbH

2.14 0.005 2.76 0.010 – – 4.90 0.006

BP Logix 4.97 0.013 0.48 0.002 – – 5.45 0.007

BR Solutions 2.20 0.006 – – – – 2.20 0.003


Bungee Labs 0.59 0.002 – – – – 0.59 0.001

CA Technologies 1,156.65 2.970 357.45 1.352 81.39 0.673 1,595.49 2.059

Casewise 6.25 0.016 7.72 0.029 – – 13.97 0.018

Caspio 3.13 0.008 0.42 0.002 0.05 0.000 3.60 0.005

CAST Software 16.70 0.043 25.75 0.097 – – 42.45 0.055

CDB 8.74 0.022 2.07 0.008 – – 10.81 0.014

CDC Corp. 0.79 0.002 0.13 0.000 – – 0.91 0.001

CDNetworks 2.91 0.007 0.12 0.000 – – 3.03 0.004


Clear Methods Inc. 0.77 0.002 – – – – 0.77 0.001

Cloudera 2.04 0.005 0.27 0.001 – – 2.31 0.003

CodeJock Software 0.67 0.002 – – – – 0.67 0.001

Codemesh 0.77 0.002 – – – – 0.77 0.001

CollabNet 29.98 0.077 4.99 0.019 1.03 0.009 36.01 0.046

ComOps – – – – 2.74 0.023 2.74 0.004

Component Factory Pty. Ltd. 0.38 0.001 – – – – 0.38 0.000

ComponentArt 2.24 0.006 – – – – 2.24 0.003

ComponentOne 11.67 0.030 3.93 0.015 1.11 0.009 16.70 0.022

ComponentSpace 0.90 0.002 – – – – 0.90 0.001

Composite Software 19.56 0.050 0.91 0.003 – – 20.46 0.026

Compuware 331.99 0.853 109.59 0.415 37.75 0.312 479.34 0.619

Contour Components 1.23 0.003 – – – – 1.23 0.002

Cordys 14.04 0.036 21.77 0.082 9.58 0.079 45.39 0.059

Coverity 35.96 0.092 7.33 0.028 8.71 0.072 52.00 0.067

Curl Inc. 0.45 0.001 – – 2.45 0.020 2.90 0.004

Dart Communications 0.62 0.002 – – – – 0.62 0.001

Data Expedition 0.53 0.001 – – – – 0.53 0.001

Data Foundations Inc. 3.06 0.008 – – – – 3.06 0.004

Data Streams – – – – 4.36 0.036 4.36 0.006

DataLever Corp. 1.35 0.003 – – – – 1.35 0.002

Datawatch Corp. 9.40 0.024 3.02 0.011 – – 12.43 0.016

dBase 2.98 0.008 – – – – 2.98 0.004

Dell 5.02 0.013 3.17 0.012 – – 8.19 0.011

Denodo Technologies Inc. 1.29 0.003 1.87 0.007 – – 3.15 0.004

Desaware 0.62 0.002 – – – – 0.62 0.001

Developer Express 18.50 0.048 – – – – 18.50 0.024

Digia QT Commercial 1.57 0.004 1.23 0.005 0.71 0.006 3.50 0.005

DMTI Spatial Inc. 13.07 0.034 – – – – 13.07 0.017

Dundas Data Visualization 15.25 0.039 – – – – 15.25 0.020

Easylink Services 24.41 0.063 5.49 0.021 1.59 0.013 31.48 0.041

76 #235326 ©2012 IDC

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

ecMiner – – – – 0.79 0.007 0.79 0.001


EMC 28.91 0.074 4.90 0.019 14.57 0.120 48.38 0.062

Empirix 26.91 0.069 5.03 0.019 4.37 0.036 36.31 0.047

Empress Software 37.37 0.096 4.09 0.015 6.98 0.058 48.44 0.063

Encirq 4.17 0.011 – – 0.37 0.003 4.53 0.006

ENEA 0.64 0.002 6.36 0.024 0.36 0.003 7.36 0.009

EnterpriseDB 9.72 0.025 2.43 0.009 – – 12.15 0.016

Enterworks 4.19 0.011 – – – – 4.19 0.005

Eshbel – – 0.48 0.002 – – 0.48 0.001

eSpatial 0.54 0.001 4.92 0.019 – – 5.46 0.007

ESRI 679.82 1.746 331.37 1.254 127.54 1.054 1,138.72 1.470

Etelos Inc. 0.23 0.001 – – – – 0.23 0.000

EvolveWare Inc. 1.84 0.005 – – – – 1.84 0.002

Exact 2.23 0.006 3.37 0.013 0.06 0.001 5.67 0.007

Execplan 3.12 0.008 – – – – 3.12 0.004

EXEM – – – – 6.97 0.058 6.97 0.009

Experian 119.11 0.306 8.26 0.031 9.45 0.078 136.82 0.177

Extol 11.70 0.030 – – – – 11.70 0.015

EZLegacy 1.49 0.004 6.06 0.023 – – 7.55 0.010

FairCom Corp. 1.91 0.005 0.59 0.002 0.08 0.001 2.59 0.003

FFE Software Inc. (FirstSQL) 2.22 0.006 – – – – 2.22 0.003


Fiorano Software 7.28 0.019 2.73 0.010 0.56 0.005 10.56 0.014

Firestar 5.45 0.014 – – – – 5.45 0.007


Focus Softnet 0.01 0.000 0.32 0.001 0.13 0.001 0.46 0.001

FOR-CS – – – – 4.63 0.038 4.63 0.006

Four Js Development Tools Inc. 14.29 0.037 5.02 0.019 – – 19.31 0.025

Fujitsu 40.88 0.105 36.46 0.138 697.32 5.764 774.66 1.000

Genuitec LLC 2.10 0.005 – – – – 2.10 0.003

GigaSpaces 10.87 0.028 2.60 0.010 – – 13.46 0.017

Global IDs Inc. 1.21 0.003 – – – – 1.21 0.002

GlobalSCAPE 15.15 0.039 2.75 0.010 2.36 0.019 20.26 0.026

GoldenSource 1.99 0.005 – – – – 1.99 0.003

Google Inc. 93.03 0.239 47.96 0.181 18.65 0.154 159.64 0.206

GrammaTech Inc. 1.05 0.003 0.29 0.001 0.76 0.006 2.10 0.003

GrapeCity 11.43 0.029 – – – – 11.43 0.015


GT Software 3.55 0.009 0.40 0.001 – – 3.95 0.005

GXS 241.40 0.620 108.06 0.409 33.58 0.278 383.04 0.494

Halo Technology 1.32 0.003 1.26 0.005 – – 2.58 0.003

Handysoft 17.97 0.046 – – 18.43 0.152 36.40 0.047

Hello2Morrow 0.28 0.001 0.77 0.003 0.06 0.000 1.10 0.001

Hitachi 2.66 0.007 – – 455.97 3.769 458.63 0.592

©2012 IDC #235326 77

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

HP 569.55 1.463 385.57 1.459 148.47 1.227 1,103.59 1.425

Hubspan 5.36 0.014 – – – – 5.36 0.007

Human Inference – – 34.90 0.132 – – 34.90 0.045

IBM 8,797.12 22.592 5,440.28 20.580 2,457.18 20.310 16,694.58 21.549

IBPhoenix 0.48 0.001 0.22 0.001 – – 0.70 0.001

Ideablade 1.64 0.004 0.82 0.003 0.16 0.001 2.62 0.003

Imperva Inc. 4.90 0.013 1.15 0.004 0.19 0.002 6.25 0.008

Infinite Software 19.44 0.050 – – – – 19.44 0.025

Infor 34.45 0.088 6.62 0.025 4.45 0.037 45.52 0.059

Informatica 446.41 1.146 167.69 0.634 53.62 0.443 667.73 0.862

Information Builders Inc. 168.20 0.432 54.11 0.205 40.62 0.336 262.94 0.339

Infragistics Corp. 21.86 0.056 4.82 0.018 0.66 0.005 27.34 0.035

Ingres Corp. 9.21 0.024 15.63 0.059 7.79 0.064 32.64 0.042

InRule Technology 4.64 0.012 0.21 0.001 – – 4.85 0.006

InSoft OY 1.16 0.003 1.09 0.004 – – 2.24 0.003

Instantiations Inc. 1.84 0.005 0.50 0.002 0.17 0.001 2.50 0.003

Intalio 6.13 0.016 5.56 0.021 6.17 0.051 17.85 0.023

Intel Corp. 24.91 0.064 15.91 0.060 18.25 0.151 59.07 0.076

IntelliCorp Inc. 4.14 0.011 1.50 0.006 0.01 0.000 5.65 0.007

Interactive Objects 2.40 0.006 3.98 0.015 – – 6.38 0.008

Interfacing Technologies 1.83 0.005 3.57 0.014 – – 5.40 0.007

Intergraph 156.92 0.403 132.38 0.501 80.20 0.663 369.50 0.477


Intuit 11.54 0.030 – – – – 11.54 0.015

Invensys 8.22 0.021 8.31 0.031 3.25 0.027 19.77 0.026

Iocomp Software Inc. 0.95 0.002 – – – – 0.95 0.001

Ipswitch 15.93 0.041 3.44 0.013 0.19 0.002 19.56 0.025

iRise 24.84 0.064 5.16 0.020 – – 30.00 0.039

JackBe 6.31 0.016 2.81 0.011 – – 9.13 0.012

JADE – – – – 2.40 0.020 2.40 0.003

jBase 1.83 0.005 0.85 0.003 – – 2.68 0.003

JetBrains 7.22 0.019 3.10 0.012 0.37 0.003 10.69 0.014

Jitterbit 1.92 0.005 – – – – 1.92 0.002

Joyent 0.86 0.002 0.16 0.001 – – 1.02 0.001

K2 18.89 0.049 8.17 0.031 9.67 0.080 36.74 0.047

Kalido 7.76 0.020 10.39 0.039 – – 18.15 0.023



Kingdee – – – – 0.95 0.008 0.95 0.001

Klocwork 22.08 0.057 – – – – 22.08 0.028

Kofax 4.61 0.012 11.96 0.045 1.75 0.014 18.32 0.024

Kognitio 4.11 0.011 15.02 0.057 0.19 0.002 19.32 0.025

Kony Solutions 15.60 0.040 6.48 0.025 1.92 0.016 24.00 0.031

KT Data – – – – 0.32 0.003 0.32 0.000

KXEN 8.71 0.022 9.25 0.035 1.25 0.010 19.21 0.025

78 #235326 ©2012 IDC

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Lanner Group Inc. 0.19 0.000 0.37 0.001 – – 0.56 0.001

Laszlo Systems 1.92 0.005 0.19 0.001 – – 2.11 0.003

Liaison 5.11 0.013 0.65 0.002 0.73 0.006 6.48 0.008

LongJump 11.50 0.030 – – – – 11.50 0.015

Longtop Group – – – – 4.45 0.037 4.45 0.006

LynuxWorks Inc. 5.34 0.014 2.89 0.011 – – 8.23 0.011

M2Soft – – – – 3.80 0.031 3.80 0.005

Maia Intelligence – – – – 1.77 0.015 1.77 0.002

Mainsoft 5.72 0.015 0.92 0.003 – – 6.64 0.009

Managed Methods 1.84 0.005 – – – – 1.84 0.002

Maninsoft (formerly Miracom

I&C)

– – – – 0.77 0.006 0.77 0.001

Mashery 2.15 0.006 – – – – 2.15 0.003

Matisse 1.39 0.004 0.62 0.002 – – 2.01 0.003

MDQ Systems 1.69 0.004 – – – – 1.69 0.002

Mega International 8.10 0.021 13.43 0.051 0.67 0.006 22.20 0.029

Mendix 0.20 0.001 – – – – 0.20 0.000

Mentor Graphics 19.27 0.049 4.70 0.018 8.34 0.069 32.31 0.042

MetaCase 4.09 0.010 3.23 0.012 0.67 0.006 7.99 0.010

Metaware 1.10 0.003 10.07 0.038 – – 11.17 0.014

Micro Focus 230.93 0.593 137.94 0.522 43.15 0.357 412.02 0.532

Microsoft 3,844.35 9.873 3,363.88 12.725 1,382.20 11.425 8,590.43 11.088

MicroStrategy 247.93 0.637 132.58 0.502 20.82 0.172 401.34 0.518

Mincom Ltd. 0.14 0.000 0.04 0.000 0.04 0.000 0.22 0.000

MindFusion 3.81 0.010 – – – – 3.81 0.005

Myriad 5.88 0.015 4.76 0.018 17.36 0.143 28.00 0.036

NEC 1.38 0.004 1.84 0.007 129.90 1.074 133.12 0.172

Netron Inc. 11.88 0.031 4.77 0.018 – – 16.65 0.021

NetSuite 3.42 0.009 0.46 0.002 0.15 0.001 4.03 0.005

Nevron Software 0.78 0.002 – – – – 0.78 0.001


Ltd.

0.73 0.002 2.41 0.009 4.93 0.041 8.06 0.010

Nexaweb 4.74 0.012 – – – – 4.74 0.006

Nimaya 0.38 0.001 – – – – 0.38 0.000

Nintex 11.25 0.029 5.96 0.023 2.53 0.021 19.74 0.025

No Magic Inc. 1.42 0.004 0.12 0.000 – – 1.54 0.002

Nolio Software 0.47 0.001 1.15 0.004 – – 1.62 0.002


NuBridges 3.92 0.010 0.44 0.002 – – 4.36 0.006

Object Connections 1.94 0.005 – – 2.75 0.023 4.69 0.006

ObjectFX 13.01 0.033 – – – – 13.01 0.017

Objectivity Inc. 7.33 0.019 1.61 0.006 0.26 0.002 9.20 0.012

One1 – – 0.27 0.001 – – 0.27 0.000

OpenConnect Systems 13.06 0.034 1.67 0.006 0.15 0.001 14.87 0.019

OpenLink 3.58 0.009 2.27 0.009 0.01 0.000 5.85 0.008

©2012 IDC #235326 79

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

OpenText 101.88 0.262 65.50 0.248 12.66 0.105 180.04 0.232

OPNET 26.89 0.069 7.39 0.028 – – 34.28 0.044

Oracle 7,946.26 20.407 5,783.52 21.879 3,165.82 26.167 16,895.61 21.809

Orchestra Networks 0.49 0.001 0.48 0.002 – – 0.97 0.001

Panorama Software 48.43 0.124 40.67 0.154 – – 89.10 0.115

Panorama View Software Corp. 0.17 0.000 0.73 0.003 – – 0.90 0.001

Parasoft 26.63 0.068 3.47 0.013 8.49 0.070 38.60 0.050

PCI Enterprises 5.72 0.015 1.68 0.006 0.59 0.005 8.00 0.010

Pegasystems 142.82 0.367 72.66 0.275 5.20 0.043 220.67 0.285

Perceptive Software – – 8.30 0.031 – – 8.30 0.011

Perforce Software 32.91 0.085 12.26 0.046 6.33 0.052 51.50 0.066

Perpetuum Software 5.83 0.015 – – – – 5.83 0.008

Pervasive Software Inc. 27.91 0.072 16.97 0.064 2.69 0.022 47.57 0.061


PNMsoft 5.41 0.014 7.94 0.030 – – 13.35 0.017

Polaris Software Lab 5.50 0.014 4.06 0.015 4.34 0.036 13.90 0.018

Polymita 2.06 0.005 5.73 0.022 0.39 0.003 8.17 0.011

Prima Solutions 6.71 0.017 – – – – 6.71 0.009

Primeton – – – – 4.22 0.035 4.22 0.005

Primeur – – 15.03 0.057 – – 15.03 0.019

Progress Software Corp. 256.58 0.659 189.96 0.719 28.63 0.237 475.18 0.613

Prolifics 7.17 0.018 4.24 0.016 – – 11.41 0.015

Protegrity 7.54 0.019 2.88 0.011 – – 10.42 0.013

PTC 36.33 0.093 18.67 0.071 1.41 0.012 56.40 0.073

PureComponents 1.46 0.004 – – – – 1.46 0.002

QAD 0.23 0.001 0.11 0.000 – – 0.33 0.000

QlikTech 104.46 0.268 174.82 0.661 14.25 0.118 293.53 0.379

Qualiware 0.87 0.002 1.49 0.006 – – 2.35 0.003

Quest Software 179.44 0.461 53.33 0.202 14.81 0.122 247.58 0.320

Rally Software Development

Corp.

31.64 0.081 – – – – 31.64 0.041

Rebex 1.79 0.005 – – – – 1.79 0.002

Red Hat 79.17 0.203 20.02 0.076 5.16 0.043 104.35 0.135

RemObjects Software 3.59 0.009 – – – – 3.59 0.005

Research In Motion 6.60 0.017 19.79 0.075 – – 26.40 0.034

Rocket Software 63.94 0.164 29.12 0.110 5.59 0.046 98.65 0.127

Rogue Wave Software 18.71 0.048 5.23 0.020 5.47 0.045 29.41 0.038

Rollbase Inc. 1.21 0.003 – – – – 1.21 0.002

rPath 2.76 0.007 0.71 0.003 – – 3.46 0.004

Safe Software Inc. 14.10 0.036 0.73 0.003 – – 14.82 0.019

Salesforce.com 110.14 0.283 18.17 0.069 57.75 0.477 186.06 0.240

Samsung SDS – – – – 3.07 0.025 3.07 0.004

Sand Technology 1.76 0.005 2.43 0.009 – – 4.19 0.005

SAP 1,759.12 4.518 1,812.73 6.858 537.68 4.444 4,109.53 5.305

SAS 798.09 2.050 726.76 2.749 245.67 2.031 1,770.52 2.285

80 #235326 ©2012 IDC

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Security Innovation Inc. 7.83 0.020 2.68 0.010 – – 10.52 0.014

Seeburger 17.43 0.045 57.48 0.217 12.20 0.101 87.11 0.112

Sencha 5.04 0.013 0.31 0.001 0.16 0.001 5.51 0.007

Serena 137.14 0.352 49.48 0.187 9.82 0.081 196.45 0.254

Servoy 4.13 0.011 3.99 0.015 0.39 0.003 8.51 0.011

Signiant 9.42 0.024 8.57 0.032 9.42 0.078 27.42 0.035


SIT-QAD – – 0.06 0.000 – – 0.06 0.000

Siveco – – 0.02 0.000 – – 0.02 0.000

Skyway Software 1.50 0.004 0.47 0.002 – – 1.97 0.003

SnapLogic 2.88 0.007 – – – – 2.88 0.004

SOA Software Inc. 6.63 0.017 0.99 0.004 – – 7.62 0.010

Softbase Systems 2.44 0.006 0.57 0.002 – – 3.01 0.004

Software AG 414.20 1.064 458.73 1.735 75.19 0.621 948.11 1.224


America

0.18 0.000 0.04 0.000 0.00 0.000 0.22 0.000

Software FX 7.17 0.018 – – – – 7.17 0.009

Solipsis – – 3.53 0.013 – – 3.53 0.005

Solix 3.45 0.009 0.55 0.002 – – 4.00 0.005

Soluciones-ar 0.18 0.000 – – – – 0.18 0.000

Sonoa Systems 6.13 0.016 – – – – 6.13 0.008

SourceIQ Inc. 4.19 0.011 – – – – 4.19 0.005

South River Technologies 1.65 0.004 1.34 0.005 0.31 0.003 3.30 0.004

Sparx Systems 1.25 0.003 1.11 0.004 0.18 0.001 2.53 0.003

SPS Commerce 53.83 0.138 1.24 0.005 – – 55.07 0.071

Steema 2.63 0.007 – – – – 2.63 0.003

StrikeIron Inc. 1.15 0.003 0.11 0.000 – – 1.27 0.002

Stringdata – – 0.06 0.000 – – 0.06 0.000

SunGard 51.86 0.133 12.63 0.048 1.60 0.013 66.08 0.085

SWIFT 103.82 0.267 401.69 1.520 62.98 0.521 568.49 0.734

Syncfusion 8.30 0.021 – – – – 8.30 0.011

Syncsort 47.71 0.123 9.54 0.036 0.93 0.008 58.19 0.075

Systar SA 3.04 0.008 17.14 0.065 – – 20.18 0.026

abdulTableau Software 59.40 0.153 10.70 0.040 – – 70.10 0.090

Talend 18.82 0.048 25.70 0.097 1.38 0.011 45.90 0.059

Targit 5.17 0.013 12.59 0.048 0.20 0.002 17.96 0.023

TechExcel Inc. 8.84 0.023 1.61 0.006 – – 10.45 0.013

Technology One 0.00 0.000 – – 3.42 0.028 3.42 0.004

Telerik 27.90 0.072 – – – – 27.90 0.036

Teradata 564.06 1.449 204.77 0.775 136.04 1.124 904.87 1.168

THBComponentware 0.39 0.001 – – – – 0.39 0.001

The Salamander Organization 6.09 0.016 16.16 0.061 – – 22.24 0.029

TIBCO 398.21 1.023 229.60 0.869 56.61 0.468 684.42 0.883

Tibero – – – – 5.89 0.049 5.89 0.008

TigerLogic 9.00 0.023 3.83 0.014 – – 12.83 0.017

©2012 IDC #235326 81

T A B L E 7




Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

TmaxSoft – – – – 45.99 0.380 45.99 0.059

Tongtech – – – – 10.94 0.090 10.94 0.014

TotalSoft – – 0.03 0.000 – – 0.03 0.000

TOTVS 4.56 0.012 – – – – 4.56 0.006

Transoft 6.13 0.016 1.16 0.004 – – 7.29 0.009

Trillium Software 26.54 0.068 26.78 0.101 – – 53.32 0.069

Troux Technologies 14.29 0.037 5.89 0.022 – – 20.18 0.026

Unicom Systems 16.74 0.043 6.12 0.023 0.19 0.002 23.06 0.030

UNIFY Corp. 2.02 0.005 3.80 0.014 0.86 0.007 6.69 0.009

Unisys 51.56 0.132 37.29 0.141 6.42 0.053 95.27 0.123

Venotion Technologies 0.54 0.001 1.63 0.006 – – 2.18 0.003

Veracode 8.46 0.022 0.94 0.004 – – 9.40 0.012

Verivo 9.69 0.025 4.02 0.015 1.19 0.010 14.90 0.019

Versant 6.15 0.016 9.46 0.036 0.63 0.005 16.23 0.021

Versata 22.84 0.059 7.46 0.028 – – 30.31 0.039

Visible Systems Corp. 4.36 0.011 0.95 0.004 0.13 0.001 5.44 0.007


VisionWare 2.29 0.006 8.12 0.031 – – 10.41 0.013

Vitria Technology 38.74 0.099 11.26 0.043 1.07 0.009 51.07 0.066

VMware 36.05 0.093 10.45 0.040 6.14 0.051 52.64 0.068

Webcab Components 1.68 0.004 – – – – 1.68 0.002

WebLayers Inc. 7.48 0.019 – – – – 7.48 0.010

Wing Arc – – – – 20.76 0.172 20.76 0.027

WISE iTech – – – – 1.15 0.009 1.15 0.001

Wizrom – – 0.02 0.000 – – 0.02 0.000

Wolf Frameworks 1.52 0.004 – – – – 1.52 0.002

Workday Inc. 11.66 0.030 4.34 0.016 – – 16.00 0.021

WS02 4.15 0.011 0.80 0.003 – – 4.95 0.006

XAware Inc. 4.40 0.011 – – – – 4.40 0.006

Xceed 6.84 0.018 – – – – 6.84 0.009

XIGNITE 0.60 0.002 – – – – 0.60 0.001

Xpriori 1.40 0.004 0.56 0.002 0.26 0.002 2.22 0.003

Yellowfin 1.31 0.003 0.46 0.002 5.35 0.044 7.12 0.009

YouSendIt 21.71 0.056 1.19 0.004 – – 22.90 0.030

Zend Technologies Inc. 10.53 0.027 5.23 0.020 1.87 0.015 17.62 0.023

Zoho 1.78 0.005 1.17 0.004 0.11 0.001 3.07 0.004

Zucchetti – – 4.40 0.017 – – 4.40 0.006

Zynapse 1.88 0.005 0.61 0.002 – – 2.49 0.003

Subtotal 34,546.89 88.720 23,383.75 88.460 11,152.78 92.183 69,083.43 89.173

Other 4,392.13 11.280 3,050.41 11.540 945.69 7.817 8,388.23 10.827

Total 38,939.02 100.000 26,434.17 100.000 12,098.47 100.000 77,471.66 100.000

Source: IDC, 2012

82 #235326 ©2012 IDC

T A B L E 8

W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Microsoft 18,152.3 20,375.3 22,829.7 12.0 14.59 1

SAP 9,238.0 9,876.7 11,352.3 14.9 7.26 2

Oracle 7,343.4 8,089.4 8,660.4 7.1 5.53 3

IBM 3,251.6 3,354.5 3,716.6 10.8 2.38 4

Adobe 2,547.6 3,033.6 3,383.3 11.5 2.16 5

Intuit 2,089.2 2,177.0 2,444.9 12.3 1.56 6

Siemens 2,131.4 2,200.7 2,369.7 7.7 1.51 7

Infor 2,210.3 2,077.3 2,247.4 8.2 1.44 8


Sage 1,696.1 1,769.0 1,872.0 5.8 1.20 10

Salesforce.com 1,087.7 1,358.2 1,822.6 34.2 1.16 11

Autodesk 1,282.0 1,453.1 1,642.6 13.0 1.05 12


Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.93 14

SunGard 1,394.4 1,301.1 1,405.4 8.0 0.90 15

McKesson 1,249.8 1,263.7 1,357.9 7.4 0.87 16

Cisco 1,214.0 1,291.8 1,351.9 4.7 0.86 17


DATEV 916.3 906.9 974.2 7.4 0.62 19

HP 785.5 877.9 968.8 10.4 0.62 20

PTC 734.1 796.8 909.9 14.2 0.58 21

Fujitsu 710.4 763.8 854.8 11.9 0.55 22


Mentor Graphics 671.8 740.7 818.7 10.5 0.52 24

Avaya Inc. 767.3 795.5 811.0 1.9 0.52 25

Electronic Arts 689.3 678.2 780.3 15.1 0.50 26

SAS 559.0 593.8 714.0 20.2 0.46 27

Cerner 556.9 595.8 701.3 17.7 0.45 28

Ansys Inc. 498.4 562.5 671.4 19.4 0.43 29

OpenText 626.1 607.9 639.8 5.2 0.41 30

Siemens Enterprise

Communications

594.9 613.6 639.6 4.2 0.41 31

TOTVS 377.2 501.8 627.2 25.0 0.40 32


Kronos Inc. 453.8 523.5 551.7 5.4 0.35 34

Fiserv 502.2 517.6 542.1 4.7 0.35 35

ADP 461.4 482.7 523.9 8.5 0.33 36

Micros Systems 410.8 459.9 504.0 9.6 0.32 37

Verint Systems 461.3 469.4 496.4 5.8 0.32 38

Misys 756.6 422.1 492.4 16.7 0.31 39


(Meditech)

353.5 413.7 487.6 17.8 0.31 40

EMC 506.6 508.8 484.9 -4.7 0.31 41

Acision 374.0 438.5 474.1 8.1 0.30 42



Laboratories

404.3 430.5 456.8 6.1 0.29 44

©2012 IDC #235326 83

T A B L E 8

W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

NICE Systems 332.4 393.0 452.5 15.1 0.29 45

NEC 369.7 398.6 440.9 10.6 0.28 46


Allscripts 238.0 320.6 436.8 36.2 0.28 48

UNIT4 364.4 379.3 418.2 10.3 0.27 49

Blackboard 294.2 354.9 411.7 16.0 0.26 50

Subtotal 76,494.0 82,616.1 92,271.0 11.7 58.97

Other 56,105.4 59,080.9 64,200.3 8.7 41.03

Total 132,599.3 141,697.0 156,471.2 10.4 100.00

Source: IDC, 2012

T A B L E 9

W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

1C 101.3 155.8 187.3 20.2 0.120 96

3D Systems 4.6 4.8 4.8 -1.3 0.003 537

3i Infotech 18.3 21.0 21.8 4.0 0.014 314

3M 25.3 26.6 28.1 5.8 0.018 273

4CS 8.3 11.2 11.8 5.1 0.008 412

Abacus Research 22.7 23.4 28.3 21.1 0.018 270

ABB Ltd. 232.7 219.7 225.5 2.6 0.144 80

ABBYY – – 30.2 NA 0.019 263

Able Commerce 3.8 4.0 4.2 5.4 0.003 554

Accela 11.1 11.3 12.3 8.9 0.008 404

Access Accounting 25.0 27.6 29.8 7.7 0.019 264

Accountpro 4.9 5.1 5.3 4.7 0.003 524

Accruent 20.1 20.6 21.6 5.0 0.014 316

Acision 374.0 438.5 474.1 8.1 0.303 42

Actiance (formerly FaceTime) 12.2 12.2 11.6 -5.0 0.007 417


Actuate Corp. 9.4 5.5 4.3 -22.2 0.003 551

Aderant 24.5 30.0 34.6 15.4 0.022 248

Aditro 83.1 98.8 104.8 6.1 0.067 137

Admerex 2.4 3.5 4.0 16.7 0.003 563

Adobe 2,547.6 3,033.6 3,383.3 11.5 2.162 5

ADP 461.4 482.7 523.9 8.5 0.335 36


Advanced Data Exchange 8.2 7.5 7.9 5.2 0.005 476

Advent Software 234.0 256.9 298.0 16.0 0.190 71

AFAS ERP Software 38.7 45.3 52.7 16.4 0.034 200

AKuP 1.5 1.7 2.1 27.4 0.001 633

Alcatel-Lucent 105.5 108.6 112.1 3.2 0.072 133

84 #235326 ©2012 IDC

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Aldata Solution 41.9 40.1 40.0 -0.2 0.026 226

Allegro Development Corp. 20.0 19.8 23.8 20.0 0.015 300

Allscripts 238.0 320.6 436.8 36.2 0.279 48

Almog Software Industries 1.9 1.7 1.5 -13.1 0.001 661

Altair Engineering Inc. 29.1 30.7 34.6 12.7 0.022 247

Alterian 49.3 51.0 54.4 6.8 0.035 199

Amano Cincinnati 12.8 12.1 12.5 3.0 0.008 400

Amdocs 332.2 340.9 371.9 9.1 0.238 57

American Software 49.7 45.0 59.2 31.4 0.038 192

Ansys Inc. 498.4 562.5 671.4 19.4 0.429 29


Apple 293.8 299.4 323.2 8.0 0.207 66

Applied Computer Services (Hasib) 5.8 7.6 13.9 83.0 0.009 379

Applied Materials 11.6 13.7 14.3 4.1 0.009 371

Applied Systems Inc. 94.1 61.2 66.4 8.4 0.042 176


Technologies

63.0 63.3 61.5 -2.9 0.039 185

Arena 7.1 9.7 5.8 -40.5 0.004 514

Argo Data Resource Corp. 27.2 27.7 29.1 5.0 0.019 269

Argos Systems 0.6 0.8 1.2 53.8 0.001 674

ARI Network 13.4 14.5 14.6 0.8 0.009 369

Ariba Inc. 264.0 303.5 374.8 23.5 0.240 55

ASA International 9.9 10.1 10.7 5.8 0.007 428

Ascentis 11.1 5.7 5.4 -5.5 0.003 521

ASCON 5.4 5.6 6.0 7.7 0.004 500

ASG 96.8 91.5 88.4 -3.4 0.056 151

Asiainfo 41.0 53.2 63.9 20.1 0.041 181

Asianet TP 5.5 6.1 7.8 27.8 0.005 478

Aspect Software 378.8 371.3 384.7 3.6 0.246 53

Aspel 12.2 13.2 12.6 -4.4 0.008 397

Aspen Technology 177.6 143.2 174.8 22.1 0.112 103

Asseco Group 107.4 97.1 114.2 17.6 0.073 131

Astea International 14.1 15.0 19.4 29.6 0.012 329

Asure 5.9 6.0 5.8 -3.8 0.004 510

AT Kearney Procurement Solutions 12.9 16.8 17.0 1.7 0.011 344

Atari 28.2 26.1 22.0 -15.4 0.014 310


Finansowe

6.2 9.1 8.6 -5.3 0.005 462

Atlassian 16.2 22.4 23.9 6.8 0.015 299

ATOSS Software 23.4 23.7 26.2 10.7 0.017 288

Attachmate 99.5 89.8 93.7 4.3 0.060 147

Autodesk 1,282.0 1,453.1 1,642.6 13.0 1.050 12

Autotask 8.0 8.4 9.0 7.0 0.006 452

Auto-trol Technology 12.6 13.2 14.2 7.9 0.009 372

Avaya Inc. 767.3 795.5 811.0 1.9 0.518 25

AVEVA Group 171.3 177.2 191.7 8.2 0.123 93

Aviv Advanced Solutions 1.5 1.2 1.2 -0.3 0.001 672

©2012 IDC #235326 85

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Awareness 5.5 7.1 9.5 32.9 0.006 445

Axoft 5.6 5.8 5.9 2.1 0.004 504

Ayanova (Ground Zero Tech-Works

Inc.)

2.6 2.7 2.8 5.1 0.002 600

BAS 1.6 1.7 1.8 3.9 0.001 649

BasWare 87.9 93.1 102.3 9.8 0.065 139

BDSIC 1.7 2.0 2.2 9.6 0.001 627

BeaconIT Group 0.8 0.9 0.8 -9.0 0.001 689

Beeline 5.8 6.0 5.6 -6.7 0.004 518

Bematech 20.7 26.5 33.9 28.2 0.022 251

Benner Solutions 6.4 7.5 8.6 13.9 0.005 463


Beta Systems Software AG 22.6 – – NA – 715

Bison 10.3 10.2 11.7 15.2 0.008 413

Bit – – 5.1 NA 0.003 530

BitDefender 0.2 0.2 0.2 -27.3 0.000 711



8.2 8.7 8.9 1.7 0.006 456

Blackbaud 214.8 230.8 261.0 13.1 0.167 73

Blackboard 294.2 354.9 411.7 16.0 0.263 50

BlueCielo ECM Solutions 6.7 6.9 7.5 8.8 0.005 481

BlueKiwi – 2.5 4.2 70.0 0.003 556

BMC 3.1 7.4 8.8 18.9 0.006 457

Bokesoft 42.0 48.2 57.5 19.4 0.037 195

Bond International 30.8 28.6 40.2 40.3 0.026 225

Boothroyd Dewhurst 1.2 1.2 1.2 -0.6 0.001 675


BPL Telecom 5.2 5.8 6.0 3.6 0.004 501

Brainloop Inc. 9.0 11.1 13.1 18.1 0.008 392

Brainshark 23.1 24.8 26.9 8.5 0.017 280

BravoSolution 51.0 12.2 13.3 8.5 0.008 387

Bravura 3.2 4.0 4.6 13.6 0.003 540

Brightcove 32.2 40.5 60.4 49.1 0.039 189

BRITC 6.7 7.4 8.7 17.4 0.006 461

Broadlane 15.3 15.9 16.8 5.2 0.011 347

BroadVision 25.9 17.9 14.0 -21.4 0.009 376

Brooks Automation 168.0 224.3 215.4 -4.0 0.138 84

Bsoft 4.3 4.9 5.9 19.4 0.004 503

CA Technologies 111.0 124.7 149.5 19.9 0.096 111

Cactus Commerce 5.5 5.5 5.8 5.2 0.004 512


CADMEN 1.0 1.1 1.3 14.1 0.001 666

Calipso 2.0 2.2 2.3 4.7 0.001 625

Callidus Software Inc. 51.4 55.8 66.2 18.7 0.042 177

Calypso Technology 61.4 62.8 66.5 5.9 0.043 175

Cambar Software 5.2 5.5 5.8 5.4 0.004 513

Campus Management Corp. 25.2 26.4 26.6 0.8 0.017 284

86 #235326 ©2012 IDC

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Camstar Systems Inc. 10.0 10.3 10.6 3.3 0.007 429

CAS Software 30.7 33.6 38.0 13.1 0.024 235

Cashtech Solutions 6.4 7.8 8.5 9.1 0.005 464

Cav Systems 1.6 1.1 1.3 12.0 0.001 668

CCH 40.7 42.4 44.4 4.8 0.028 217

CCK Financial Solutions Ltd. 0.9 1.2 1.4 17.4 0.001 662

CDC Corp. 174.7 160.8 153.9 -4.3 0.098 110

Cegedim 374.0 366.5 371.4 1.3 0.237 58

Cegid 181.9 181.9 186.8 2.7 0.119 97

Centric Software 8.3 16.6 19.9 20.0 0.013 324

Century Software 1.2 1.4 2.4 76.0 0.002 621

Ceridian 67.0 68.6 71.8 4.7 0.046 164

Cerner 556.9 595.8 701.3 17.7 0.448 28

Cezanne Software 8.1 8.4 13.4 59.4 0.009 384

CGI Information Systems 107.8 113.1 126.8 12.1 0.081 124

Chang Yi 11.2 13.3 15.6 16.9 0.010 360

Channel Advisor 13.8 20.7 21.8 5.2 0.014 315

Chase Cooper 14.8 15.1 16.0 6.3 0.010 354

Ciel 3.5 4.8 2.7 -42.6 0.002 607

Cimatron 20.7 21.9 24.9 13.4 0.016 294

Cincom Systems Inc. 61.2 62.6 50.6 -19.1 0.032 203

Cisco 1,214.0 1,291.8 1,351.9 4.7 0.864 17

Citrix 148.6 185.1 190.1 2.7 0.121 94

Civica 118.9 123.6 133.8 8.2 0.086 119

Cleo 4.6 4.8 5.0 5.3 0.003 531

Click Commerce Inc. 33.5 14.0 15.3 9.5 0.010 362

ClickSoftware 43.5 52.0 63.8 22.5 0.041 183

CMstat 1.0 1.1 1.1 7.2 0.001 678

CNC Software Inc. 9.6 9.7 9.8 1.0 0.006 444

Cognology 2.7 4.0 4.6 14.1 0.003 542

Coheris 16.9 16.2 14.1 -13.2 0.009 375

Comarch SA 23.4 29.3 32.7 11.7 0.021 255

Comax 3.2 4.0 5.1 28.4 0.003 528

CombineNet 7.7 8.7 9.2 5.8 0.006 447

Communispace 35.0 45.1 59.9 32.7 0.038 191

Comptel 7.1 8.7 10.0 15.4 0.006 442


Computacion en Accion 7.3 8.1 7.9 -3.5 0.005 475


Inc.

1.5 1.5 1.6 6.7 0.001 653

Compuware 22.2 23.7 26.9 13.5 0.017 281

Comverse 28.0 33.8 38.2 13.0 0.024 232


Consensus 0.8 0.8 0.9 12.7 0.001 685

Consona 124.5 132.7 140.6 6.0 0.090 115


Convergys 315.3 292.2 307.2 5.1 0.196 69

©2012 IDC #235326 87

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Coremedia 14.5 14.6 15.1 3.3 0.010 364

Coretech-Diva 1.5 1.8 3.2 79.0 0.002 587

Cornerstone OnDemand 6.5 6.7 70.6 959.7 0.045 168

Cosmocom 1.4 1.7 2.0 12.8 0.001 640

Creawor 8.4 9.8 11.6 17.6 0.007 416

Critical Path 61.7 53.5 47.5 -11.3 0.030 209

Crown Computing 6.6 6.1 7.0 15.0 0.004 490

CS&S 62.9 69.4 81.3 17.2 0.052 158

CSB-System 19.4 20.7 22.3 7.8 0.014 309

CSC 30.6 35.8 41.1 14.7 0.026 222

Cyberdime 4.0 4.4 4.8 9.1 0.003 536

Cybozu Inc. 37.9 38.4 39.4 2.5 0.025 231

Daptiv 15.9 17.9 24.0 34.1 0.015 297


Data I/O 5.3 7.4 7.9 6.8 0.005 474

Datawatch Corp. 2.8 3.0 3.8 27.7 0.002 570

DATEV 916.3 906.9 974.2 7.4 0.623 19

Daumsoft 2.0 2.3 2.5 7.4 0.002 617

Defontana 1.5 1.9 3.2 67.2 0.002 588

Delcam 39.4 46.7 56.7 21.3 0.036 196

Deltek Inc. 209.5 228.4 262.0 14.7 0.167 72

DemandTec 78.8 84.1 83.8 -0.3 0.054 156

Descartes Systems 22.3 28.6 34.9 22.2 0.022 245

Dichain 4.3 4.9 5.9 19.2 0.004 505

Diginet 0.4 0.3 0.3 1.5 0.000 705

Digital River Inc. 117.1 105.3 115.5 9.6 0.074 130

Digital Ware 1.8 1.9 2.8 48.9 0.002 604

DigiwinSoft 25.4 28.1 33.2 18.2 0.021 254

DO2 Technologies 8.2 6.6 7.1 8.2 0.005 487

DotNetNuke 1.1 2.5 4.5 76.9 0.003 543

Drishti soft 1.7 2.0 2.3 19.0 0.001 624

DSC 30.8 40.5 44.6 10.2 0.029 215

Duzon Bizon 41.1 51.0 58.5 14.7 0.037 193

Dynamacs 7.4 7.6 7.9 4.4 0.005 472

Dynaware 3.0 3.3 3.1 -6.3 0.002 593

EAB Systems 0.6 0.8 0.8 7.8 0.001 687

eAbax 15.5 18.2 21.6 18.6 0.014 317

ebanswers 2.1 2.3 3.0 28.7 0.002 594

EBP 32.9 33.5 38.1 13.7 0.024 234

eBworx 5.3 3.1 4.2 35.3 0.003 558

Econintel Treasury Systems Inc. 4.0 4.1 4.3 6.2 0.003 550

e-conomic 7.5 9.1 13.4 46.2 0.009 386

Ecteon 2.7 2.8 2.7 -4.8 0.002 609

Edifecs 7.5 16.9 17.7 5.2 0.011 339

eFuture IT 2.4 2.9 3.4 16.1 0.002 583

EG 30.9 32.3 44.8 38.4 0.029 214

eGain 23.9 31.0 35.1 13.3 0.022 243

88 #235326 ©2012 IDC

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Elcom International Inc. 4.0 4.1 4.4 7.3 0.003 546

Electronic Arts 689.3 678.2 780.3 15.1 0.499 26

Element K 12.8 13.0 13.3 2.2 0.008 389

Emailvision 27.7 39.2 61.2 56.0 0.039 186

EMC 506.6 508.8 484.9 -4.7 0.310 41

Emptoris 36.4 38.6 41.1 6.5 0.026 223

Enigma 6.8 7.1 7.1 -0.5 0.005 489

Enterworks 10.0 10.0 10.6 5.9 0.007 430

Entigo 3.0 4.2 4.4 5.1 0.003 547


EPiServer 24.5 30.2 33.8 11.9 0.022 253

ePlus 10.7 10.6 10.0 -5.4 0.006 440

ERI Bancaire 82.9 86.3 94.4 9.4 0.060 146

Escalate Retail 39.0 40.3 42.3 4.9 0.027 221

Eshbel – – 11.0 NA 0.007 426

Esker Software 9.3 20.2 24.9 23.5 0.016 293

e-Spirit AG 7.2 9.3 13.8 48.0 0.009 380


EVER TEAM 24.3 23.5 27.0 15.0 0.017 278

Exa Corp. 3.4 3.5 3.8 8.0 0.002 572

Exact 257.3 244.2 243.6 -0.3 0.156 78

Excel Force 1.3 1.5 1.8 21.7 0.001 645

Excel Technology 0.8 0.6 0.5 -18.3 0.000 694

Execplan 2.2 2.5 3.0 18.2 0.002 595

Expandable Software Inc. 5.2 5.4 5.6 4.3 0.004 516

Experian 22.1 23.6 24.9 5.3 0.016 295

Explorer Software Inc. 5.1 3.6 3.9 8.8 0.002 567

Eze Castle Software 7.3 10.8 11.4 5.1 0.007 419

Feya 0.8 0.3 0.3 -4.0 0.000 706



Fidessa 302.2 329.9 366.1 11.0 0.234 61

Fieldglass 9.3 11.3 11.9 5.0 0.008 410

Financial Sciences Corp. 3.0 3.2 3.3 4.9 0.002 585

Financial Software Systems 10.7 10.8 11.7 8.3 0.007 414

Finestra 1.5 1.5 1.7 8.1 0.001 651

First Apex Technologies 4.7 5.6 5.9 5.7 0.004 502

Fiserv 502.2 517.6 542.1 4.7 0.346 35

FlexiInternational Software 5.0 4.7 4.5 -5.0 0.003 544

Flexline 1.6 1.6 1.8 13.4 0.001 646

FlexSystem 7.3 8.2 9.2 12.7 0.006 446


Formis Bass 1.0 1.1 1.2 8.1 0.001 673

Formula Telecom Solutions 4.0 4.3 4.6 6.0 0.003 541

Foundation for Windows 8.0 5.8 6.0 4.9 0.004 498

Founder Order 25.8 28.7 33.9 18.1 0.022 252

FPX 4.8 5.1 5.4 6.5 0.003 519

©2012 IDC #235326 89

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Freewill Solutions 1.9 2.2 2.4 10.5 0.002 620

Frontier 9.7 11.3 12.5 10.0 0.008 399


Fujian Apexsoft 10.2 12.0 14.2 17.7 0.009 373

Fujitsu 710.4 763.8 854.8 11.9 0.546 22

Galactica 9.7 8.7 8.7 -0.2 0.006 460

Gavel and Gown Software 3.7 3.7 4.1 9.7 0.003 561

GD 1.1 1.3 1.5 17.7 0.001 658

GE Intelligent Platforms 6.9 7.2 8.2 13.4 0.005 467

Gemmar Systems International Inc. 4.0 4.1 4.1 -0.1 0.003 560


Laboratories

404.3 430.5 456.8 6.1 0.292 44

Geniustec 2.8 3.0 3.5 16.9 0.002 579

Geometric Technologies (formerly

TekSoft)

3.1 3.1 3.1 1.2 0.002 589

GFI Informatique 96.4 92.8 99.0 6.7 0.063 142

GHX 32.7 34.1 35.9 5.2 0.023 239

Gitbuy 13.7 16.7 19.6 17.5 0.013 326

Global Services 0.4 0.4 0.4 9.0 0.000 700

Global Software Inc. 13.4 14.0 14.8 5.8 0.009 368

Golden Yikang 4.8 5.6 6.6 16.6 0.004 494

Google Inc. 246.8 280.2 315.1 12.4 0.201 67

Gores Technology Group 15.4 16.2 17.0 5.2 0.011 345

Greentree 11.7 14.2 16.3 14.6 0.010 351

Gruppo Formula 18.0 17.7 18.5 4.6 0.012 335

GSE Systems 21.6 25.5 26.9 5.6 0.017 279

GXS 29.2 30.3 28.2 -7.0 0.018 272

Haansoft Inc. 0.2 0.2 0.2 5.9 0.000 710

Halo Technology 9.0 9.4 10.0 7.0 0.006 443

Halogen Software 25.9 26.5 27.7 4.4 0.018 275

Handysoft 14.8 14.9 12.3 -17.1 0.008 402

HansaWorld 16.7 18.5 20.1 8.9 0.013 323

HardDollar 2.8 3.0 3.4 15.0 0.002 584

Hashavshevet – – 11.1 NA 0.007 424

Healy Hudson 3.8 4.0 4.3 9.2 0.003 549

Heinsohn 1.8 1.8 1.9 5.1 0.001 641

HeJia 8.7 9.5 11.2 17.0 0.007 422

Hi Sun 5.9 6.7 7.9 19.0 0.005 471

High Line Corp. 6.9 3.7 3.9 4.9 0.003 564

Hitachi 187.1 193.5 209.9 8.5 0.134 87

HMA Group 2.2 2.4 2.4 1.0 0.002 622

Hogia Group 35.0 40.0 44.6 11.5 0.028 216

Hollybridge 21.2 25.5 30.4 19.3 0.019 262

HP 785.5 877.9 968.8 10.4 0.619 20

HR Access 50.7 51.9 56.2 8.4 0.036 198

Huahai Medical Info 4.9 5.6 6.6 17.1 0.004 493

Huawei 17.6 22.4 26.8 19.4 0.017 282

90 #235326 ©2012 IDC

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Hubwoo 38.5 37.1 37.2 0.3 0.024 237

Hughes Systique 7.5 9.6 11.1 16.2 0.007 425

Hyland Software 124.4 153.0 185.6 21.3 0.119 99

Hyphen 4.4 4.5 4.9 7.7 0.003 535

Hyphen Solutions 12.2 12.6 13.5 6.9 0.009 383

IAS – – 0.0 NA 0.000 714

IBA Health 18.5 23.6 27.3 15.6 0.017 276

IBM 3,251.6 3,354.5 3,716.6 10.8 2.375 4

IBM Application Solutions 45.6 48.3 48.3 -0.1 0.031 208

IBS 62.2 34.8 37.0 6.3 0.024 238

ICG Commerce 15.1 21.6 22.8 5.4 0.015 306

iCIMS 16.2 16.6 17.4 4.5 0.011 343

IDOX Group PLC 6.2 6.4 6.0 -5.5 0.004 499

IFCA 1.8 2.1 2.6 23.3 0.002 613

IFS 184.0 183.6 206.6 12.5 0.132 88

IHS Inc. 46.4 42.3 44.8 5.9 0.029 213

iMany 22.1 28.1 29.7 5.7 0.019 265

IMAS 0.1 – – NA – 716

Immersive Design Inc. 1.1 1.1 1.2 8.3 0.001 671

Infor 2,210.3 2,077.3 2,247.4 8.2 1.436 8

Informat 1.2 1.2 1.3 8.0 0.001 665

Infosys 59.8 70.8 81.6 15.2 0.052 157

INgage Networks 7.5 9.7 12.9 32.9 0.008 395

Innotas 5.0 5.1 7.1 40.0 0.005 488

Innovation Group 45.8 33.3 34.8 4.5 0.022 246

Inspur 51.4 62.4 78.0 25.0 0.050 161

INSTEC 2.2 5.3 5.7 8.6 0.004 515

Inswave 0.9 1.0 1.1 4.9 0.001 679

Intec 1.4 1.6 1.8 13.1 0.001 648

Integrated Support Systems 2.0 2.1 2.1 1.2 0.001 636

Intelisis 10.9 11.4 10.5 -7.2 0.007 433

Interactive Intelligence Inc. 112.8 140.6 176.7 25.7 0.113 102

InterCall 65.7 72.7 79.5 9.3 0.051 160

Intergraph 190.3 216.5 253.3 17.0 0.162 75

Intershop Communications 25.6 26.7 32.4 21.4 0.021 256

Intersoft 0.3 0.3 0.3 2.5 0.000 704


IntraLearn Software Corp. 5.3 4.4 4.5 1.6 0.003 545

IntraLinks 140.5 183.5 329.1 79.4 0.210 65

Intuit 2,089.2 2,177.0 2,444.9 12.3 1.563 6

Invensys 277.0 351.8 367.7 4.5 0.235 60

Investment Technology Group 13.1 14.0 16.6 19.0 0.011 349

I-ON Communications 5.3 5.6 5.9 4.7 0.004 506

Ipswitch 4.6 4.6 3.4 -25.7 0.002 581

IQ Navigator 20.4 20.9 21.8 4.4 0.014 313

Iquest 1.9 2.1 2.4 11.2 0.002 623

IRIS Software 147.9 148.2 158.3 6.8 0.101 108

©2012 IDC #235326 91

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

IronCAD 1.7 1.8 1.9 5.2 0.001 643

ISIS Papyrus 25.5 27.9 32.0 14.5 0.020 258

Island Pacific Inc. 12.4 12.6 13.9 10.3 0.009 378

ISO Enterprise 3.4 4.0 4.7 15.3 0.003 538

ISU Ubcare 15.0 18.0 21.4 19.0 0.014 319

Itron Inc. 84.4 113.0 121.7 7.7 0.078 126

Jacada – – 16.9 NA 0.011 346

Jack Henry & Associates 189.6 222.4 220.2 -1.0 0.141 81

JDA Software 369.6 376.9 396.7 5.3 0.254 51

Jeeves Information Systems 17.3 19.7 23.0 16.8 0.015 304

Jenzabar 40.1 36.7 39.8 8.5 0.025 228

Jesta I.S. 46.8 48.6 51.2 5.3 0.033 202

Jive Software 24.3 37.8 65.3 72.6 0.042 179

Julong Info 1.7 1.9 2.3 18.4 0.001 626

Justsystem Corp. 57.1 65.2 67.8 3.9 0.043 173

Kaba Benzing 42.3 43.3 34.6 -20.2 0.022 249

Kana 60.7 64.6 68.5 6.0 0.044 172


Kenexa 163.9 177.7 204.2 14.9 0.131 89

Ketera 10.5 10.9 11.5 5.2 0.007 418

Kewill Systems 61.7 63.9 66.8 4.6 0.043 174

Kicom 3.6 4.1 4.4 8.0 0.003 548

Kingdee 98.2 125.5 173.9 38.6 0.111 104

Kingsoft 7.4 11.2 12.8 13.5 0.008 396

Kingstar Winning 7.7 8.9 10.4 17.5 0.007 436

Kofax 175.9 204.5 211.1 3.2 0.135 86

Kongyoung Dbm 1.2 1.4 1.6 9.2 0.001 657

Koreawisenut 2.9 2.7 2.6 -4.2 0.002 614

Kronos Inc. 453.8 523.5 551.7 5.4 0.353 34

KSS 11.1 11.8 12.2 2.9 0.008 406

Kubotek 3.4 3.5 3.7 5.5 0.002 575

Kyriba 13.2 18.7 27.7 48.7 0.018 274


Lanner Group Inc. 3.5 3.5 3.8 8.2 0.002 569

Laserfiche 85.8 102.1 117.0 14.6 0.075 129

Lefebvre Software 28.1 29.2 31.0 6.4 0.020 261

Levi, Ray & Shoup Inc. 8.1 10.3 3.2 -68.8 0.002 586

LexisNexis Interface Software Inc. 23.7 25.1 26.6 6.0 0.017 283

Likom 4.0 4.9 5.3 9.2 0.003 526

Lithium 17.5 22.2 29.5 32.9 0.019 266

Live World 2.0 1.5 1.5 2.1 0.001 660

LivePerson 84.3 105.5 127.8 21.2 0.082 122

LMS International 24.0 25.0 26.3 5.3 0.017 286

Logo Business Solutions 7.7 9.4 15.1 60.2 0.010 363

Lombard Risk Management 7.1 8.8 12.5 42.0 0.008 398

Longtop Group 11.0 12.6 15.1 19.2 0.010 365

Lumesse 75.4 90.5 99.9 10.4 0.064 141

92 #235326 ©2012 IDC

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Lumis 2.9 3.5 4.2 20.3 0.003 553

Lumley Technology 5.8 7.8 8.9 14.3 0.006 455

Macrologic 5.5 4.8 5.8 20.7 0.004 507

Magma Design Automation 107.6 126.6 145.1 14.6 0.093 114

Main Sequence 3.5 3.6 3.7 4.4 0.002 573

MaintenanceNet 2.4 2.5 2.6 5.3 0.002 611

Mamut 46.9 49.9 29.5 -41.0 0.019 267

Management Controls Inc. 4.8 3.3 3.6 7.7 0.002 578

Management Dynamics 36.8 38.7 41.0 6.0 0.026 224

Manager 0.9 0.8 1.0 21.6 0.001 682

Manhattan Associates 112.5 135.7 148.7 9.6 0.095 112

Matrikon (a division of Honeywell) 19.4 20.3 22.5 11.0 0.014 307

Maximizer Software Inc. 11.3 11.4 12.3 7.7 0.008 403

Maxwell Systems 12.0 15.2 16.0 4.8 0.010 356

MCBA 31.8 32.9 35.3 7.2 0.023 241

McKesson 1,249.8 1,263.7 1,357.9 7.4 0.868 16

MCS 0.4 0.4 0.5 14.0 0.000 693


(Meditech)

353.5 413.7 487.6 17.8 0.312 40

Medidata Solutions 5.0 124.8 135.3 8.4 0.086 118

Mediopia 0.8 0.8 0.9 7.1 0.001 684

Megacenter 0.5 0.5 0.5 -7.5 0.000 698

Mentor Graphics 671.8 740.7 818.7 10.5 0.523 24

Merced Systems 18.0 24.1 25.4 5.2 0.016 291

Merge 46.8 99.6 161.9 62.6 0.103 107

Meridian Systems 20.7 20.5 22.5 10.0 0.014 308

Meta4 39.0 36.7 38.1 3.9 0.024 233

Micro Focus 0.5 0.0 0.0 8.5 0.000 713

Micropay 7.2 9.2 10.5 14.1 0.007 434

Micros Systems 410.8 459.9 504.0 9.6 0.322 37

Microsoft 18,152.3 20,375.3 22,829.7 12.0 14.590 1

Midland HR & Payroll Solutions 16.6 19.8 21.2 6.8 0.014 320

Mincom Ltd. 74.3 78.2 84.0 7.5 0.054 155

Miracom 2.5 2.8 3.1 8.8 0.002 591

Missler Software 15.4 15.5 16.3 4.8 0.010 352

Misys 756.6 422.1 492.4 16.7 0.315 39

Moai Technologies Inc. 9.1 9.5 10.0 6.0 0.006 441

Model N 27.5 33.2 34.9 5.2 0.022 244

MSC Software 91.5 95.9 104.3 8.7 0.067 138

Multima Corp. 2.7 2.8 2.9 5.2 0.002 599

Murex 10.6 11.0 11.6 5.8 0.007 415

MYOB Ltd. 147.8 169.9 184.2 8.4 0.118 100

Myriad 8.8 16.5 12.0 -27.3 0.008 408

Mzinga 16.0 24.0 31.7 32.1 0.020 259

N2N 1.1 1.4 1.7 16.6 0.001 650

Nari 15.9 18.1 21.5 18.7 0.014 318

NASDAQ OMX 72.5 76.0 91.5 20.4 0.058 150

©2012 IDC #235326 93

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Navita 0.9 1.5 1.4 -10.1 0.001 664

NEC 369.7 398.6 440.9 10.6 0.282 46

Nedstat 21.8 23.3 26.0 11.5 0.017 289

Nelito Systems 3.2 3.3 3.7 13.1 0.002 574

Nemetschek 176.2 187.6 216.6 15.4 0.138 82

Neogrid 7.9 9.6 13.1 36.3 0.008 391

Neolane 19.0 26.6 39.4 48.0 0.025 230

NeoSystems 0.7 0.9 1.0 16.2 0.001 681

NetRatings (Nielsen Online) 16.4 17.5 18.7 7.2 0.012 333

Netsis – 0.2 0.2 4.0 0.000 709

NetSuite 130.2 148.5 188.0 26.7 0.120 95

NeuralSoft 2.6 2.7 2.7 0.3 0.002 608

NeuSoft 41.1 48.5 57.7 19.0 0.037 194

New & Grand 10.0 10.1 11.9 17.7 0.008 411

NEW Customer Service 5.1 5.3 5.6 5.1 0.004 517


Ltd.

12.6 13.0 13.5 3.8 0.009 382

NewsGator – 12.8 19.8 55.0 0.013 325

Newsky 23.4 26.9 31.7 17.6 0.020 260

Newtron 3.5 3.2 3.5 9.2 0.002 580

Nexant 6.8 8.2 9.0 8.5 0.006 453

Nextrials 1.5 1.4 1.5 8.7 0.001 659

Nextstep Infotech 3.7 4.0 4.2 6.1 0.003 552

Nexus 3.4 3.9 4.2 8.3 0.003 557

NICE Systems 332.4 393.0 452.5 15.1 0.289 45

Nobscot 2.0 2.1 2.2 4.4 0.001 628

Nomura Research Institute Ltd. 6.5 7.1 5.8 -18.6 0.004 509

Nortel Networks 501.5 – – NA – 717


NOW Solutions LLC 2.0 2.0 2.1 4.7 0.001 632


Nucleus Software 6.7 8.0 9.1 13.8 0.006 449

Nuri Telecom 3.7 4.1 5.0 22.4 0.003 532

Nuview Systems Inc. 19.9 8.2 10.1 23.0 0.006 438


Ltd.

88.7 104.3 108.4 3.9 0.069 135

OBIC Co. Ltd. 83.7 92.4 96.0 3.9 0.061 145

Objective 5.3 6.3 6.2 -1.7 0.004 496

Ofisis 0.3 0.4 0.5 19.5 0.000 697

Oki Electric Industry 51.0 52.1 65.9 26.5 0.042 178

Omega 5.7 4.5 2.5 -44.3 0.002 616

One Network 7.7 7.5 7.9 6.1 0.005 470

One1 2.3 3.0 3.1 2.4 0.002 590

Online Resources Corp. 136.2 134.6 140.0 4.0 0.089 116

Onventis 3.6 3.8 4.2 10.1 0.003 555

Open Solutions Inc. 110.3 142.9 155.0 8.5 0.099 109

Open Systems Holding Corp. 12.4 16.8 17.6 4.7 0.011 341

94 #235326 ©2012 IDC

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

OpenText 626.1 607.9 639.8 5.2 0.409 30

Oracle 7,343.4 8,089.4 8,660.4 7.1 5.535 3

Orange HR 0.2 0.2 0.2 18.0 0.000 708

Orbium 0.7 0.8 0.8 6.6 0.001 688

OSISoft 20.8 17.8 22.8 28.0 0.015 305

Outcome 9.1 9.5 10.3 8.5 0.007 437

P2 Energy Solutions 24.6 25.0 25.7 2.8 0.016 290

Pansky 11.5 13.4 15.8 17.9 0.010 359

Pansoft 13.8 15.8 18.8 19.1 0.012 331

Parature Inc. 13.0 13.9 14.6 5.1 0.009 370

PartsRiver-Saqqara 0.3 0.3 0.4 9.0 0.000 702

Paychex 56.4 57.8 60.4 4.4 0.039 190

PayGlobal 8.5 10.0 12.4 23.4 0.008 401

PDS 5.2 4.8 5.3 10.1 0.003 523

Pearson 17.9 19.6 19.2 -1.8 0.012 330

Pegasystems 43.3 39.2 35.2 -10.0 0.023 242

PenSoft 4.8 4.9 5.1 4.9 0.003 529

Penta Technologies 4.9 5.0 5.4 8.7 0.003 520

Peoplefluent 154.0 163.1 128.0 -21.5 0.082 121

Perceptive Software 63.0 63.6 71.6 12.6 0.046 165

Perfect Commerce 117.1 123.3 129.6 5.1 0.083 120

Personal & Informatik 47.2 56.2 63.8 13.4 0.041 182


Planisware 19.7 19.6 21.9 12.0 0.014 312

Planview 42.8 52.8 63.3 20.0 0.040 184

Platsoft 5.7 6.3 7.3 15.8 0.005 485

Plusoft 4.6 5.1 5.8 12.2 0.004 511

Poet Software Corp. 2.8 2.9 3.1 7.9 0.002 592

Pointwise Inc. 1.3 1.4 1.6 17.2 0.001 656

Powerise 19.5 21.0 24.9 18.8 0.016 292

Powerlan 7.1 8.8 10.5 19.1 0.007 435

Previsor 11.1 11.4 11.9 4.4 0.008 409

Princeton Financial Sys. Inc. 45.4 28.1 26.3 -6.4 0.017 285

proALPHA 40.6 41.4 45.0 8.7 0.029 212

Prodacapo 3.7 2.4 2.6 8.8 0.002 612

ProfitLine 14.4 15.0 15.8 5.2 0.010 357

Promantek 3.5 3.6 3.8 4.4 0.002 571

Pronto 17.8 22.4 27.3 21.6 0.017 277

ProQuest 5.9 8.0 8.4 5.2 0.005 465

PROS Pricing Solutions 43.9 47.1 60.7 29.1 0.039 187

PSI 53.3 54.5 56.4 3.5 0.036 197

PTC 734.1 796.8 909.9 14.2 0.582 21

QAD 159.2 163.2 170.3 4.3 0.109 105

Quadramed 96.4 92.9 96.2 3.6 0.062 144

Quest Software 4.0 2.0 2.0 2.0 0.001 637

QuickArrow 7.9 9.7 10.6 8.6 0.007 431

RainMaker Software 3.3 3.3 3.6 8.6 0.002 577

©2012 IDC #235326 95

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Ramco Systems 15.2 17.5 20.8 18.7 0.013 321

Random 1.0 1.1 1.2 5.9 0.001 676

readhc 2.1 2.3 2.8 20.0 0.002 602

ReadSoft 51.8 56.5 68.7 21.6 0.044 171

Realization Technologies 7.5 6.3 6.3 0.3 0.004 495

Rearden Commerce Inc. 8.2 8.5 9.1 6.0 0.006 450

Recommind 12.3 12.9 13.4 3.6 0.009 385

Red Hat 5.6 7.6 10.1 32.2 0.006 439

RedEye 3.3 3.6 3.9 9.0 0.002 566

RedPrairie 115.1 118.0 124.9 5.8 0.080 125

Replicon 10.7 13.1 13.7 5.0 0.009 381

Responsys 49.3 64.7 76.5 18.2 0.049 162

Retalix 73.4 74.6 80.8 8.3 0.052 159

Reval 15.0 21.4 20.2 -5.7 0.013 322

Revionics 9.3 8.8 9.1 2.9 0.006 448

RightNow Technologies Inc. 115.4 147.3 185.9 26.2 0.119 98

Rocket Software 30.8 32.9 35.5 7.8 0.023 240

Royal Systems 1.1 1.2 1.4 18.3 0.001 663

S1 94.8 89.3 108.8 21.8 0.070 134

Saba Software Inc. 77.4 82.0 87.6 6.9 0.056 152

Sage 1,696.1 1,769.0 1,872.0 5.8 1.196 10

Saint 3.7 3.8 3.0 -22.0 0.002 596

Salesforce.com 1,087.7 1,358.2 1,822.6 34.2 1.165 11

Samsung SDS 3.5 3.6 3.6 -0.1 0.002 576

SAP 9,238.0 9,876.7 11,352.3 14.9 7.255 2

SAS 559.0 593.8 714.0 20.2 0.456 27

ScheduleSoft 3.1 2.6 2.8 4.4 0.002 606

SciQuest 14.4 16.9 17.7 5.2 0.011 340

SDC – 0.2 0.4 62.5 0.000 701

SDL International 75.3 90.5 118.0 30.4 0.075 128

Sedona Corp. 1.1 1.2 1.2 7.6 0.001 670

Selectica Inc. 10.9 9.8 7.9 -19.3 0.005 473

Selligent 15.3 16.0 17.8 11.2 0.011 338

Sendmail 46.1 46.2 45.9 -0.5 0.029 211

Senior Com 1.3 1.5 1.6 10.1 0.001 654

Senior Sistemas 27.1 31.7 39.6 24.9 0.025 229

Serena 12.0 5.0 4.2 -16.7 0.003 559

ServiceNow – – 1.0 NA 0.001 680

Shanghai Huateng 14.4 16.6 19.5 17.2 0.012 327

Shinewave 1.1 1.2 1.3 8.2 0.001 669

Shing Hang 1.3 1.7 2.0 15.8 0.001 638

SHL Group 6.5 7.2 8.2 14.4 0.005 466

Siemens 2,131.4 2,200.7 2,369.7 7.7 1.514 7

Siemens Enterprise

Communications

594.9 613.6 639.6 4.2 0.409 31


SilkRoad 38.2 39.2 47.0 20.0 0.030 210

96 #235326 ©2012 IDC

T A B L E 9


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Silver Net Computer Systems Ltd. 4.9 5.0 5.4 7.6 0.003 522

Silverlake 13.3 19.5 23.0 18.2 0.015 303

SimCorp 158.9 167.8 183.4 9.3 0.117 101

Singlee 6.6 7.5 8.8 18.0 0.006 458

Siquel 0.5 0.5 0.4 -25.0 0.000 699

Sistemas Bejerman 6.6 7.2 7.5 5.0 0.005 482

Sitecore – 33.3 50.0 50.0 0.032 205

SIT-QAD 2.3 2.0 1.9 -8.1 0.001 642

Siveco 11.2 11.2 13.0 16.1 0.008 394

SkillSoft 135.6 109.2 139.7 27.9 0.089 117

Slingshot 1.6 1.7 2.2 28.8 0.001 630

SmartSoftware Inc. 2.0 2.5 2.4 -2.4 0.002 619

SMS 3.2 3.6 4.1 14.6 0.003 562

Smyth Systems 6.7 6.8 7.4 8.7 0.005 484

Socialtext 20.0 25.9 34.4 32.8 0.022 250

Soft Yazilim 1.3 1.8 0.3 -80.5 0.000 703

Softbrain Co. Ltd. 23.7 25.8 26.2 1.5 0.017 287

SofTech Inc. 4.9 4.0 3.9 -4.5 0.002 568

Softland 13.2 15.4 18.5 19.7 0.012 336

Softpower 0.6 0.7 0.7 3.1 0.000 691

Software Innovation 22.3 21.6 23.4 8.4 0.015 302

Solipsis 3.2 3.3 3.4 3.5 0.002 582

Soluciones-ar 1.1 1.2 1.1 -3.8 0.001 677

Sonda 4.6 4.8 5.2 8.4 0.003 527

Sopheon 9.7 11.5 10.6 -8.1 0.007 432

Sopra Group 206.7 208.0 230.7 10.9 0.147 79

Spectra 2.4 2.7 2.9 9.3 0.002 597

Spigit 6.5 10.0 14.9 48.7 0.010 367

SQL Software 0.4 0.5 0.5 3.8 0.000 696

SS&C Technologies 160.2 191.7 213.3 11.3 0.136 85

Star Storage – 0.7 0.9 41.5 0.001 683

Strategy 6.5 7.0 8.2 16.8 0.005 468

Stringdata 0.5 0.6 0.6 -4.0 0.000 692

Successfactors 137.7 177.5 255.5 44.0 0.163 74

Sumisho Computer Systems Corp. 65.6 67.6 70.1 3.8 0.045 169

Summit 2.4 2.5 2.9 17.6 0.002 598

SumTotal 114.4 121.3 126.9 4.6 0.081 123

Sunfish 0.6 0.8 0.7 -7.0 0.000 690

SunGard 1,394.4 1,301.1 1,405.4 8.0 0.898 15

Sunyard 3.7 4.1 4.9 18.4 0.003 534

Superdata 19.2 20.6 24.2 17.5 0.015 296

SuperOffice 45.0 44.0 49.9 13.4 0.032 206

Supplychain Connect 5.1 5.5 5.8 5.2 0.004 508

SupplyOn 19.1 16.8 18.0 7.5 0.012 337

Swisslog 137.6 135.3 147.8 9.3 0.094 113

Symantec 30.0 52.0 73.4 41.1 0.047 163

Synopsys 1,285.4 1,324.9 1,459.7 10.2 0.933 14

©2012 IDC #235326 97

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Synygy 41.8 39.0 44.4 13.9 0.028 218

Syspro 62.0 66.1 71.2 7.7 0.046 166

Systex 28.2 29.8 32.4 8.7 0.021 257

Tagetik 13.6 16.4 17.5 6.8 0.011 342

Take Solutions 10.4 11.2 16.7 48.7 0.011 348

Talentsoft 0.9 2.6 7.7 202.3 0.005 480

Taleo 178.5 204.3 250.5 22.6 0.160 76

Talisma 7.1 7.6 9.0 18.4 0.006 451

Tally 26.3 34.2 39.9 16.6 0.026 227

Tavant Technologies 14.9 15.7 16.5 5.2 0.011 350

TCS 8.7 11.2 13.3 18.4 0.008 388


Technology One 18.2 22.6 24.0 6.1 0.015 298

Tecsys Inc. 15.0 15.5 13.2 -14.7 0.008 390

TEDS 13.3 13.6 14.0 2.9 0.009 377

Telesoft 2.9 2.8 2.8 -1.2 0.002 605

Telligent 25.0 32.1 42.7 33.1 0.027 220

TELUS (Emergis) 42.2 47.5 52.6 10.6 0.034 201

Temenos 243.1 314.9 313.2 -0.5 0.200 68

Teradata 62.3 70.8 84.8 19.7 0.054 154

Think3 38.0 38.4 43.0 12.0 0.027 219

Thomson Reuters 194.3 191.7 197.2 2.9 0.126 90

Tian Jian 6.5 7.5 8.9 19.2 0.006 454

TIBCO 6.0 6.6 7.8 19.3 0.005 479

Tibersoft 4.2 2.4 2.5 5.3 0.002 615

Timecentre 13.9 14.2 14.9 4.4 0.010 366

TmaxSoft 0.1 0.1 0.1 12.6 0.000 712

Tomax Corp. 13.7 13.9 14.1 1.3 0.009 374

Top Image Systems 16.7 15.3 22.0 43.8 0.014 311

Torex 185.7 182.2 197.1 8.2 0.126 91

Toshiba Solutions Corp. 33.3 35.0 38.0 8.5 0.024 236

Total Logistics 1.5 1.6 1.8 15.4 0.001 647

TotalSoft 7.5 8.5 8.7 3.4 0.006 459

TOTVS 377.2 501.8 627.2 25.0 0.401 32

Trace One 20.1 17.2 18.8 9.3 0.012 332

Trintech Group PLC 22.2 23.5 28.2 19.9 0.018 271

Triple Point Technology 36.6 48.0 50.6 5.4 0.032 204

Trisunwyse 1.7 1.8 2.1 18.9 0.001 635

TRS 1.1 1.3 1.6 23.6 0.001 655

TSS 1.5 1.5 1.7 9.0 0.001 652

TXT e-Solutions 11.3 14.0 12.1 -13.5 0.008 407

Tyler Technologies 146.5 153.2 163.5 6.7 0.104 106

UFIDA 206.8 229.9 334.0 45.3 0.213 64

Ultimate Software 137.3 172.4 216.0 25.3 0.138 83

Unanet Technologies 4.6 4.8 5.0 3.1 0.003 533

Unicom Systems 9.8 10.2 11.3 10.3 0.007 421

Unisys 90.5 93.6 101.0 7.9 0.065 140

98 #235326 ©2012 IDC

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2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

UNIT4 364.4 379.3 418.2 10.3 0.267 49

update software 26.7 24.2 29.2 20.5 0.019 268

Upsidesoft 10.5 15.1 15.8 5.1 0.010 358

Vanguard 3.7 3.9 4.6 17.0 0.003 539

Vendavo 29.7 34.2 60.6 77.0 0.039 188

Verint Systems 461.3 469.4 496.4 5.8 0.317 38

Versata 108.2 112.9 119.8 6.1 0.077 127

Versys 3.0 2.4 2.6 8.9 0.002 610

Vertex Inc. 63.0 65.9 69.1 4.8 0.044 170

ViaPeople 2.0 2.1 2.2 4.4 0.001 629

Viewpoint Construction Software 12.0 17.2 18.6 8.6 0.012 334

Visma 238.5 283.9 374.5 31.9 0.239 56

Vivisimo 17.9 18.8 19.5 3.5 0.012 328

VMware 29.5 44.3 86.4 95.1 0.055 153

Wall Street Systems 91.7 100.2 107.4 7.2 0.069 136

WebTrends 75.9 81.1 92.9 14.6 0.059 148

White Information Networking 1.8 2.0 2.5 21.8 0.002 618

Win Estimator Inc. 10.1 10.3 11.2 8.7 0.007 423

Wipro Healthcare 5.4 5.4 6.1 11.4 0.004 497

WISE iTech 0.8 0.8 0.9 2.8 0.001 686

Wizrom 1.3 1.4 1.8 28.2 0.001 644

WMSL 2.0 2.3 3.9 72.4 0.002 565

Wolters Kluwer Financial Services 54.0 66.6 71.0 6.7 0.045 167

Workcube – – 0.3 NA 0.000 707

Workday Inc. 113.0 148.0 304.0 105.4 0.194 70

WorkForce Software 11.4 11.7 12.2 4.4 0.008 405

Works Applications Co. Ltd. 160.1 170.1 192.5 13.2 0.123 92

Workstream 14.9 12.1 7.9 -35.0 0.005 477

Xactly Corp. 44.5 46.4 48.9 5.2 0.031 207

Xnear 0.4 0.4 0.5 9.3 0.000 695

xTuple 5.6 5.0 5.3 5.3 0.003 525

Yardi 78.3 84.9 91.6 7.8 0.059 149

Younglimwon Softlab 4.8 5.9 6.6 12.4 0.004 492

Zhifang S&T 1.6 1.8 2.2 17.9 0.001 631

Zhonglian 2.1 2.4 2.8 17.9 0.002 603

Zilliant Inc. 6.8 7.3 7.5 2.8 0.005 483

Zionex 1.9 2.3 2.8 23.9 0.002 601

Zoho 11.7 15.0 16.2 8.1 0.010 353

Zoner Software 1.0 1.1 1.3 21.8 0.001 667

Zucchetti 249.8 238.9 248.8 4.2 0.159 77

Zycus 10.1 14.7 15.5 5.2 0.010 361

ZyLAB North America LLC 13.5 14.3 16.0 11.9 0.010 355

Subtotal 101,577.7 109,324.7 122,355.8 11.9 78.197

Other 31,021.6 32,372.3 34,115.4 5.4 21.803

Total 132,599.3 141,697.0 156,471.2 10.4 100.000

Source: IDC, 2012

©2012 IDC #235326 99

T A B L E 1 0

W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n , 2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

1C – – 187.33 0.365 – – 187.33 0.120

3D Systems 4.50 0.006 0.25 0.000 – – 4.75 0.003

3i Infotech – – – – 21.84 0.091 21.84 0.014

3M 26.67 0.033 1.11 0.002 0.32 0.001 28.10 0.018

4CS 11.82 0.015 – – – – 11.82 0.008

Abacus Research – – 28.33 0.055 – – 28.33 0.018

ABB Ltd. 57.30 0.071 112.39 0.219 55.79 0.233 225.49 0.144

ABBYY 6.23 0.008 22.15 0.043 1.77 0.007 30.15 0.019

Able Commerce 4.24 0.005 – – – – 4.24 0.003

Accela 11.68 0.014 0.59 0.001 – – 12.27 0.008

Access Accounting – – 29.78 0.058 – – 29.78 0.019

Accountpro 5.32 0.007 – – – – 5.32 0.003

Accruent 21.64 0.027 – – – – 21.64 0.014

Acision 155.07 0.191 263.56 0.513 55.49 0.231 474.11 0.303


Activision Blizzard 772.91 0.953 628.06 1.222 100.74 0.420 1,501.71 0.960

Actuate Corp. 3.22 0.004 1.09 0.002 – – 4.30 0.003

Aderant – – – – 34.58 0.144 34.58 0.022

Aditro – – 104.82 0.204 – – 104.82 0.067

Admerex – – – – 4.03 0.017 4.03 0.003

Adobe 1,686.26 2.079 1,029.67 2.004 667.33 2.782 3,383.27 2.162

ADP 445.21 0.549 75.88 0.148 2.86 0.012 523.94 0.335


Advanced Data Exchange 7.85 0.010 – – – – 7.85 0.005

Advent Software 264.32 0.326 33.69 0.066 – – 298.02 0.190

AFAS ERP Software – – 52.67 0.102 – – 52.67 0.034

AKuP – – – – 2.13 0.009 2.13 0.001

Alcatel-Lucent 68.83 0.085 31.33 0.061 11.96 0.050 112.13 0.072

Aldata Solution 7.76 0.010 31.27 0.061 0.99 0.004 40.02 0.026

Allegro Development Corp. 13.09 0.016 7.62 0.015 3.09 0.013 23.80 0.015

Allscripts 436.78 0.539 – – – – 436.78 0.279


Altair Engineering Inc. 18.40 0.023 3.09 0.006 13.15 0.055 34.64 0.022

Alterian 8.19 0.010 46.23 0.090 – – 54.42 0.035

Amano Cincinnati 5.37 0.007 1.36 0.003 5.73 0.024 12.47 0.008

Amdocs 300.66 0.371 48.00 0.093 23.23 0.097 371.88 0.238

American Software 52.43 0.065 6.39 0.012 0.33 0.001 59.15 0.038

Ansys Inc. 288.84 0.356 232.32 0.452 150.20 0.626 671.36 0.429


Apple 196.22 0.242 68.61 0.134 58.41 0.243 323.24 0.207

Applied Computer Services

(Hasib)

– – 13.86 0.027 – – 13.86 0.009

Applied Materials 7.86 0.010 2.05 0.004 4.37 0.018 14.28 0.009

Applied Systems Inc. 61.31 0.076 5.06 0.010 – – 66.37 0.042

100 #235326 ©2012 IDC

T A B L E 1 0



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)


Technologies

45.05 0.056 14.02 0.027 2.38 0.010 61.45 0.039

Arena 4.82 0.006 0.27 0.001 0.66 0.003 5.75 0.004

Argo Data Resource Corp. 29.07 0.036 – – – – 29.07 0.019

Argos Systems 0.79 0.001 0.41 0.001 – – 1.20 0.001

ARI Network 13.87 0.017 0.74 0.001 – – 14.60 0.009

Ariba Inc. 264.27 0.326 84.69 0.165 25.85 0.108 374.81 0.240

ASA International 7.15 0.009 3.57 0.007 – – 10.72 0.007

Ascentis 5.40 0.007 – – – – 5.40 0.003

ASCON – – 6.02 0.012 – – 6.02 0.004

ASG 57.08 0.070 27.08 0.053 4.21 0.018 88.37 0.056

Asiainfo – – – – 63.93 0.266 63.93 0.041

Asianet TP – – – – 7.83 0.033 7.83 0.005

Aspect Software 189.56 0.234 118.32 0.230 76.87 0.320 384.75 0.246

Aspel 12.58 0.016 – – – – 12.58 0.008

Aspen Technology 68.38 0.084 53.82 0.105 52.63 0.219 174.83 0.112

Asseco Group 0.18 0.000 114.00 0.222 – – 114.18 0.073

Astea International 14.70 0.018 4.07 0.008 0.63 0.003 19.40 0.012

Asure 5.79 0.007 – – – – 5.79 0.004

AT Kearney Procurement

Solutions

13.75 0.017 2.66 0.005 0.63 0.003 17.05 0.011

Atari 18.23 0.022 3.20 0.006 0.59 0.002 22.03 0.014


Finansowe

– – 8.60 0.017 – – 8.60 0.005

Atlassian 12.30 0.015 9.44 0.018 2.16 0.009 23.91 0.015

ATOSS Software – – 26.21 0.051 – – 26.21 0.017

Attachmate 45.57 0.056 39.68 0.077 8.41 0.035 93.66 0.060

Autodesk 645.84 0.796 651.73 1.268 345.03 1.438 1,642.59 1.050

Autotask 8.99 0.011 – – – – 8.99 0.006

Auto-trol Technology 8.87 0.011 4.89 0.010 0.45 0.002 14.21 0.009

Avaya Inc. 270.40 0.333 366.75 0.714 173.87 0.725 811.02 0.518

AVEVA Group 35.11 0.043 86.79 0.169 69.78 0.291 191.68 0.123

Aviv Advanced Solutions – – 1.22 0.002 – – 1.22 0.001

Awareness 9.47 0.012 – – – – 9.47 0.006

Axoft 5.89 0.007 – – – – 5.89 0.004

Ayanova (Ground Zero Tech-

Works Inc.)

2.84 0.004 – – – – 2.84 0.002

BAS 1.77 0.002 – – – – 1.77 0.001

BasWare 11.58 0.014 88.04 0.171 2.65 0.011 102.27 0.065

BDSIC – – – – 2.19 0.009 2.19 0.001

BeaconIT Group – – – – 0.79 0.003 0.79 0.001

Beeline 5.10 0.006 0.50 0.001 – – 5.60 0.004

Bematech 33.93 0.042 – – – – 33.93 0.022

Benner Solutions 8.56 0.011 – – – – 8.56 0.005


Bison – – 11.74 0.023 – – 11.74 0.008

©2012 IDC #235326 101

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Bit – – – – 5.06 0.021 5.06 0.003

BitDefender – – 0.16 0.000 – – 0.16 0.000



– – 8.86 0.017 – – 8.86 0.006

Blackbaud 241.84 0.298 15.51 0.030 3.65 0.015 261.00 0.167

Blackboard 356.19 0.439 48.04 0.093 7.45 0.031 411.68 0.263

BlueCielo ECM Solutions 2.18 0.003 4.69 0.009 0.65 0.003 7.53 0.005

BlueKiwi 0.17 0.000 4.03 0.008 – – 4.20 0.003

BMC 7.90 0.010 0.90 0.002 – – 8.80 0.006

Bokesoft – – – – 57.49 0.240 57.49 0.037

Bond International 11.48 0.014 26.53 0.052 2.19 0.009 40.20 0.026

Boothroyd Dewhurst 0.94 0.001 0.24 0.000 – – 1.18 0.001


GmbH

0.73 0.001 1.27 0.002 – – 2.00 0.001

BPL Telecom – – – – 6.01 0.025 6.01 0.004

Brainloop Inc. 13.11 0.016 – – – – 13.11 0.008

Brainshark 25.57 0.032 1.34 0.003 – – 26.91 0.017

BravoSolution 5.75 0.007 4.59 0.009 2.93 0.012 13.27 0.008

Bravura – – – – 4.58 0.019 4.58 0.003

Brightcove 39.26 0.048 13.89 0.027 7.25 0.030 60.41 0.039

BRITC – – – – 8.70 0.036 8.70 0.006

Broadlane 16.76 0.021 – – – – 16.76 0.011

BroadVision 5.09 0.006 4.91 0.010 4.04 0.017 14.04 0.009

Brooks Automation 169.12 0.209 – – 46.25 0.193 215.37 0.138

Bsoft – – – – 5.90 0.025 5.90 0.004

CA Technologies 93.36 0.115 47.15 0.092 9.01 0.038 149.52 0.096

Cactus Commerce 5.78 0.007 – – – – 5.78 0.004

Cadence Design Systems 403.18 0.497 213.77 0.416 385.20 1.606 1,002.15 0.640

CADMEN – – – – 1.31 0.005 1.31 0.001

Calipso 2.30 0.003 – – – – 2.30 0.001

Callidus Software Inc. 54.37 0.067 8.67 0.017 3.20 0.013 66.24 0.042

Calypso Technology 32.08 0.040 26.32 0.051 8.12 0.034 66.51 0.043

Cambar Software 5.76 0.007 – – – – 5.76 0.004

Campus Management Corp. 26.61 0.033 – – – – 26.61 0.017

Camstar Systems Inc. 7.32 0.009 2.05 0.004 1.26 0.005 10.63 0.007

CAS Software – – 37.97 0.074 – – 37.97 0.024

Cashtech Solutions – – – – 8.49 0.035 8.49 0.005

Cav Systems – – 1.28 0.002 – – 1.28 0.001

CCH 44.43 0.055 – – – – 44.43 0.028

CCK Financial Solutions Ltd. – – – – 1.42 0.006 1.42 0.001

CDC Corp. 87.56 0.108 51.31 0.100 14.99 0.063 153.86 0.098

Cegedim 89.31 0.110 249.47 0.485 32.60 0.136 371.39 0.237

Cegid 0.98 0.001 185.23 0.360 0.57 0.002 186.78 0.119

Centric Software 13.82 0.017 6.10 0.012 – – 19.92 0.013

Century Software – – – – 2.42 0.010 2.42 0.002

Ceridian 64.38 0.079 7.42 0.014 – – 71.80 0.046

102 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Cerner 629.14 0.776 52.52 0.102 19.68 0.082 701.34 0.448

Cezanne Software 1.36 0.002 12.03 0.023 – – 13.39 0.009

CGI Information Systems 119.64 0.148 4.46 0.009 2.68 0.011 126.78 0.081

Chang Yi – – – – 15.55 0.065 15.55 0.010

Channel Advisor 21.78 0.027 – – – – 21.78 0.014

Chase Cooper 2.80 0.003 10.79 0.021 2.46 0.010 16.05 0.010

Ciel – – 2.73 0.005 – – 2.73 0.002

Cimatron 3.86 0.005 16.56 0.032 4.45 0.019 24.87 0.016


Cisco 990.14 1.221 305.46 0.594 56.26 0.235 1,351.85 0.864

Citrix 102.61 0.127 74.37 0.145 13.12 0.055 190.10 0.121

Civica 13.41 0.017 87.21 0.170 33.17 0.138 133.79 0.086

Cleo 5.02 0.006 – – – – 5.02 0.003

Click Commerce Inc. 7.55 0.009 1.53 0.003 6.23 0.026 15.30 0.010

ClickSoftware 27.17 0.034 34.00 0.066 2.59 0.011 63.76 0.041

CMstat 1.14 0.001 – – – – 1.14 0.001

CNC Software Inc. 6.32 0.008 3.49 0.007 – – 9.81 0.006

Cognology – – – – 4.56 0.019 4.56 0.003

Coheris 0.16 0.000 13.94 0.027 – – 14.09 0.009

Comarch SA 0.80 0.001 31.91 0.062 – – 32.71 0.021

Comax – – 5.11 0.010 – – 5.11 0.003

CombineNet 5.37 0.007 2.87 0.006 0.98 0.004 9.22 0.006

Communispace 58.73 0.072 1.13 0.002 – – 59.86 0.038

Comptel – – – – 10.04 0.042 10.04 0.006

CompuGroup Medical 22.61 0.028 316.89 0.617 1.48 0.006 340.98 0.218

Computacion en Accion 7.86 0.010 – – – – 7.86 0.005


Inc.

0.55 0.001 0.55 0.001 0.55 0.002 1.65 0.001

Compuware 16.61 0.020 8.44 0.016 1.83 0.008 26.88 0.017

Comverse – – – – 38.24 0.159 38.24 0.024

Concur Technologies 306.45 0.378 36.61 0.071 15.46 0.064 358.51 0.229

Consensus 0.90 0.001 – – – – 0.90 0.001

Consona 102.24 0.126 18.94 0.037 19.45 0.081 140.63 0.090

Constellation Software Inc. 366.37 0.452 95.55 0.186 7.00 0.029 468.92 0.300

Convergys 258.39 0.319 26.82 0.052 21.99 0.092 307.20 0.196

Coremedia 0.36 0.000 14.03 0.027 0.71 0.003 15.10 0.010

Coretech-Diva – – 3.18 0.006 – – 3.18 0.002

Cornerstone OnDemand 70.60 0.087 – – – – 70.60 0.045

Cosmocom – – – – 1.95 0.008 1.95 0.001

Creawor – – – – 11.58 0.048 11.58 0.007

Critical Path 15.42 0.019 27.27 0.053 4.78 0.020 47.48 0.030

Crown Computing – – 7.00 0.014 – – 7.00 0.004

CS&S – – – – 81.32 0.339 81.32 0.052

CSB-System 5.74 0.007 16.58 0.032 – – 22.32 0.014

CSC – – – – 41.10 0.171 41.10 0.026

Cyberdime – – – – 4.82 0.020 4.82 0.003

©2012 IDC #235326 103

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Cybozu Inc. – – – – 39.41 0.164 39.41 0.025

Daptiv 18.99 0.023 5.01 0.010 – – 24.00 0.015

Dassault Systèmes 611.83 0.754 1,043.90 2.031 579.88 2.417 2,235.61 1.429

Data I/O 0.96 0.001 2.59 0.005 4.34 0.018 7.90 0.005

Datawatch Corp. 2.88 0.004 0.90 0.002 – – 3.78 0.002

DATEV – – 974.17 1.896 – – 974.17 0.623

Daumsoft – – – – 2.47 0.010 2.47 0.002

Defontana 3.17 0.004 – – – – 3.17 0.002

Delcam 23.51 0.029 28.87 0.056 4.31 0.018 56.69 0.036

Deltek Inc. 235.81 0.291 26.15 0.051 – – 261.95 0.167

DemandTec 72.32 0.089 11.52 0.022 – – 83.84 0.054

Descartes Systems 19.01 0.023 14.35 0.028 1.56 0.006 34.91 0.022

Dichain – – – – 5.89 0.025 5.89 0.004

Diginet – – – – 0.32 0.001 0.32 0.000

Digital River Inc. 73.88 0.091 35.21 0.069 6.36 0.027 115.45 0.074

Digital Ware 2.78 0.003 – – – – 2.78 0.002

DigiwinSoft – – – – 33.23 0.139 33.23 0.021

DO2 Technologies 6.40 0.008 0.70 0.001 – – 7.10 0.005

DotNetNuke 3.56 0.004 0.59 0.001 0.36 0.002 4.50 0.003

Drishti soft – – – – 2.34 0.010 2.34 0.001

DSC 13.72 0.017 – – 30.89 0.129 44.61 0.029

Duzon Bizon 12.50 0.015 – – 45.95 0.192 58.45 0.037

Dynamacs 7.92 0.010 – – – – 7.92 0.005

Dynaware 3.07 0.004 – – – – 3.07 0.002

EAB Systems – – – – 0.81 0.003 0.81 0.001

eAbax – – – – 21.63 0.090 21.63 0.014

ebanswers – – – – 3.00 0.012 3.00 0.002

EBP – – 38.09 0.074 – – 38.09 0.024

eBworx – – – – 4.17 0.017 4.17 0.003

Econintel Treasury Systems

Inc.

2.69 0.003 1.63 0.003 – – 4.32 0.003

e-conomic – – 13.36 0.026 – – 13.36 0.009

Ecteon 2.67 0.003 – – – – 2.67 0.002

Edifecs 17.75 0.022 – – – – 17.75 0.011

eFuture IT – – – – 3.41 0.014 3.41 0.002

EG – – 44.76 0.087 – – 44.76 0.029

eGain 19.81 0.024 15.08 0.029 0.22 0.001 35.11 0.022

Elcom International Inc. 4.42 0.005 – – – – 4.42 0.003

Electronic Arts 407.14 0.502 343.16 0.668 30.01 0.125 780.31 0.499

Element K 9.23 0.011 4.02 0.008 – – 13.25 0.008

Emailvision 2.45 0.003 57.49 0.112 1.22 0.005 61.16 0.039

EMC 231.56 0.286 191.45 0.373 61.87 0.258 484.88 0.310

Emptoris 28.32 0.035 12.76 0.025 – – 41.08 0.026

Enigma 5.64 0.007 1.42 0.003 – – 7.06 0.005

Enterworks 10.59 0.013 – – – – 10.59 0.007

Entigo 3.96 0.005 0.45 0.001 – – 4.41 0.003

104 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Epicor Software Corp. 305.44 0.377 58.81 0.114 26.07 0.109 390.32 0.249

EPiServer 2.44 0.003 30.92 0.060 0.42 0.002 33.77 0.022

ePlus 10.05 0.012 – – – – 10.05 0.006

ERI Bancaire 0.95 0.001 86.78 0.169 6.67 0.028 94.40 0.060

Escalate Retail 36.71 0.045 4.36 0.008 1.26 0.005 42.33 0.027

Eshbel 0.83 0.001 10.22 0.020 – – 11.05 0.007

Esker Software 11.14 0.014 12.76 0.025 0.99 0.004 24.89 0.016

e-Spirit AG 1.11 0.001 12.69 0.025 – – 13.80 0.009

EVault (A Seagate Company) 2.12 0.003 – – – – 2.12 0.001

EVER TEAM – – 27.00 0.053 – – 27.00 0.017

Exa Corp. 1.55 0.002 2.22 0.004 – – 3.77 0.002

Exact 70.53 0.087 161.88 0.315 11.14 0.046 243.55 0.156

Excel Force – – – – 1.81 0.008 1.81 0.001

Excel Technology – – – – 0.47 0.002 0.47 0.000

Execplan 2.99 0.004 – – – – 2.99 0.002

Expandable Software Inc. 5.60 0.007 0.03 0.000 – – 5.63 0.004

Experian 24.87 0.031 – – – – 24.87 0.016

Explorer Software Inc. 3.87 0.005 – – – – 3.87 0.002

Eze Castle Software 11.41 0.014 – – – – 11.41 0.007

Feya – – – – 0.29 0.001 0.29 0.000


Fidelity National 494.66 0.610 72.03 0.140 7.97 0.033 574.66 0.367

Fidessa 136.18 0.168 183.08 0.356 46.87 0.195 366.13 0.234

Fieldglass 10.62 0.013 1.26 0.002 – – 11.88 0.008

Financial Sciences Corp. 2.47 0.003 – – 0.87 0.004 3.34 0.002

Financial Software Systems 9.42 0.012 2.28 0.004 – – 11.70 0.007

Finestra – – 1.65 0.003 – – 1.65 0.001

First Apex Technologies – – – – 5.92 0.025 5.92 0.004

Fiserv 523.61 0.646 11.48 0.022 6.97 0.029 542.06 0.346

FlexiInternational Software 3.78 0.005 0.64 0.001 0.09 0.000 4.50 0.003

Flexline 1.81 0.002 – – – – 1.81 0.001

FlexSystem – – – – 9.25 0.039 9.25 0.006

Focus Softnet 0.10 0.000 5.50 0.011 1.61 0.007 7.21 0.005

Formis Bass – – – – 1.20 0.005 1.20 0.001

Formula Telecom Solutions 3.61 0.004 0.96 0.002 – – 4.57 0.003

Foundation for Windows 6.05 0.007 – – – – 6.05 0.004

Founder Order – – – – 33.92 0.141 33.92 0.022

FPX 4.33 0.005 1.09 0.002 – – 5.42 0.003

Freewill Solutions – – – – 2.43 0.010 2.43 0.002

Frontier – – – – 12.47 0.052 12.47 0.008


Fujian Apexsoft – – – – 14.16 0.059 14.16 0.009

Fujitsu 74.25 0.092 49.87 0.097 730.65 3.046 854.77 0.546

Galactica – – 8.71 0.017 – – 8.71 0.006

Gavel and Gown Software 2.62 0.003 0.39 0.001 1.08 0.005 4.10 0.003

GD – – – – 1.52 0.006 1.52 0.001

©2012 IDC #235326 105

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

GE Intelligent Platforms 7.37 0.009 0.83 0.002 – – 8.20 0.005

Gemmar Systems International

Inc.

4.10 0.005 – – – – 4.10 0.003


Laboratories

153.30 0.189 203.72 0.396 99.75 0.416 456.77 0.292

Geniustec – – – – 3.54 0.015 3.54 0.002

Geometric Technologies

(formerly TekSoft)

1.99 0.002 1.07 0.002 0.07 0.000 3.13 0.002

GFI Informatique – – 99.01 0.193 – – 99.01 0.063

GHX 35.87 0.044 – – – – 35.87 0.023

Gitbuy – – – – 19.57 0.082 19.57 0.013

Global Services 0.41 0.001 – – – – 0.41 0.000

Global Software Inc. 12.34 0.015 2.45 0.005 – – 14.79 0.009

Golden Yikang – – – – 6.59 0.027 6.59 0.004

Google Inc. 165.64 0.204 109.01 0.212 40.45 0.169 315.10 0.201

Gores Technology Group 17.02 0.021 – – – – 17.02 0.011

Greentree – – – – 16.29 0.068 16.29 0.010

Gruppo Formula – – 18.52 0.036 – – 18.52 0.012

GSE Systems 15.99 0.020 9.23 0.018 1.70 0.007 26.93 0.017

GXS 25.19 0.031 2.99 0.006 – – 28.17 0.018

Haansoft Inc. – – – – 0.17 0.001 0.17 0.000

Halo Technology 4.73 0.006 5.13 0.010 0.15 0.001 10.01 0.006

Halogen Software 27.73 0.034 – – – – 27.73 0.018

Handysoft – – – – 12.32 0.051 12.32 0.008

HansaWorld 0.61 0.001 19.26 0.037 0.26 0.001 20.14 0.013

HardDollar 1.85 0.002 1.20 0.002 0.34 0.001 3.40 0.002

Hashavshevet 0.43 0.001 10.72 0.021 – – 11.14 0.007

Healy Hudson – – 4.34 0.008 – – 4.34 0.003

Heinsohn 1.90 0.002 – – – – 1.90 0.001

HeJia – – – – 11.15 0.046 11.15 0.007

Hi Sun – – – – 7.93 0.033 7.93 0.005

High Line Corp. 3.92 0.005 – – – – 3.92 0.003

Hitachi 0.29 0.000 – – 209.61 0.874 209.90 0.134

HMA Group – – – – 2.38 0.010 2.38 0.002

Hogia Group – – 44.58 0.087 – – 44.58 0.028

Hollybridge – – – – 30.40 0.127 30.40 0.019

HP 608.78 0.751 292.47 0.569 67.58 0.282 968.83 0.619

HR Access 1.83 0.002 54.41 0.106 – – 56.24 0.036

Huahai Medical Info – – – – 6.59 0.027 6.59 0.004

Huawei – – – – 26.76 0.112 26.76 0.017

Hubwoo 8.67 0.011 28.54 0.056 – – 37.20 0.024

Hughes Systique – – – – 11.11 0.046 11.11 0.007

Hyland Software 175.65 0.217 5.54 0.011 4.41 0.018 185.60 0.119

Hyphen 4.76 0.006 0.10 0.000 – – 4.86 0.003

Hyphen Solutions 13.47 0.017 – – – – 13.47 0.009

IAS 0.00 0.000 – – – – 0.00 0.000

106 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

IBA Health – – – – 27.31 0.114 27.31 0.017

IBM 1,920.38 2.368 1,247.35 2.427 548.86 2.288 3,716.59 2.375

IBM Application Solutions 1.00 0.001 3.65 0.007 43.62 0.182 48.28 0.031

IBS 3.42 0.004 31.61 0.062 1.96 0.008 36.98 0.024

ICG Commerce 21.61 0.027 1.19 0.002 – – 22.80 0.015

iCIMS 17.26 0.021 0.09 0.000 – – 17.35 0.011

IDOX Group PLC 4.25 0.005 1.09 0.002 0.69 0.003 6.03 0.004

IFCA – – – – 2.58 0.011 2.58 0.002

IFS 36.36 0.045 157.57 0.307 12.62 0.053 206.55 0.132

IHS Inc. 27.06 0.033 12.96 0.025 4.80 0.020 44.81 0.029

iMany 28.20 0.035 1.24 0.002 0.29 0.001 29.73 0.019

Immersive Design Inc. 0.86 0.001 0.36 0.001 – – 1.22 0.001

Infor 1,105.56 1.363 880.44 1.713 261.39 1.090 2,247.40 1.436

Informat 1.31 0.002 – – – – 1.31 0.001

Infosys – – – – 81.55 0.340 81.55 0.052

INgage Networks 12.89 0.016 – – – – 12.89 0.008

Innotas 7.10 0.009 – – – – 7.10 0.005

Innovation Group 12.47 0.015 18.67 0.036 3.70 0.015 34.84 0.022

Inspur – – – – 78.04 0.325 78.04 0.050

INSTEC 5.71 0.007 – – – – 5.71 0.004

Inswave – – – – 1.06 0.004 1.06 0.001

Intec – – – – 1.79 0.007 1.79 0.001

Integrated Support Systems 0.54 0.001 1.11 0.002 0.46 0.002 2.10 0.001

Intelisis 10.55 0.013 – – – – 10.55 0.007

Interactive Intelligence Inc. 126.41 0.156 37.67 0.073 12.59 0.053 176.67 0.113

InterCall 61.18 0.075 17.74 0.035 0.61 0.003 79.54 0.051

Intergraph 113.67 0.140 98.57 0.192 41.06 0.171 253.30 0.162

Intershop Communications 6.52 0.008 25.67 0.050 0.25 0.001 32.44 0.021

Intersoft 0.34 0.000 – – – – 0.34 0.000


IntraLearn Software Corp. 3.52 0.004 0.94 0.002 – – 4.46 0.003

IntraLinks 267.48 0.330 50.45 0.098 11.18 0.047 329.12 0.210

Intuit 2,391.65 2.949 51.83 0.101 1.44 0.006 2,444.93 1.563

Invensys 176.97 0.218 145.24 0.283 45.52 0.190 367.73 0.235

Investment Technology Group 16.64 0.021 – – – – 16.64 0.011

I-ON Communications – – – – 5.88 0.025 5.88 0.004

Ipswitch 2.82 0.003 0.28 0.001 0.34 0.001 3.44 0.002

IQ Navigator 21.84 0.027 – – – – 21.84 0.014

Iquest – – – – 2.38 0.010 2.38 0.002

IRIS Software 3.23 0.004 155.03 0.302 – – 158.26 0.101

IronCAD 1.60 0.002 0.16 0.000 0.09 0.000 1.85 0.001

ISIS Papyrus 4.75 0.006 25.02 0.049 2.20 0.009 31.97 0.020

Island Pacific Inc. 13.90 0.017 – – – – 13.90 0.009

ISO Enterprise 4.66 0.006 – – – – 4.66 0.003

ISU Ubcare – – – – 21.43 0.089 21.43 0.014

Itron Inc. 112.59 0.139 5.83 0.011 3.26 0.014 121.68 0.078

©2012 IDC #235326 107

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Jacada 14.37 0.018 2.56 0.005 – – 16.93 0.011

Jack Henry & Associates 218.09 0.269 2.15 0.004 – – 220.24 0.141

JDA Software 269.33 0.332 61.78 0.120 65.59 0.273 396.70 0.254

Jeeves Information Systems 0.59 0.001 22.40 0.044 – – 22.99 0.015

Jenzabar 35.96 0.044 3.85 0.007 – – 39.81 0.025

Jesta I.S. 40.85 0.050 10.35 0.020 – – 51.20 0.033

Jive Software 56.99 0.070 5.72 0.011 2.59 0.011 65.30 0.042

Julong Info – – – – 2.29 0.010 2.29 0.001

Justsystem Corp. – – – – 67.81 0.283 67.81 0.043

Kaba Benzing 20.57 0.025 13.99 0.027 – – 34.56 0.022

Kana 47.28 0.058 19.60 0.038 1.60 0.007 68.49 0.044


Kenexa 155.78 0.192 35.72 0.070 12.73 0.053 204.23 0.131

Ketera 11.48 0.014 – – – – 11.48 0.007

Kewill Systems 22.27 0.027 40.99 0.080 3.59 0.015 66.85 0.043

Kicom – – – – 4.39 0.018 4.39 0.003

Kingdee – – – – 173.94 0.725 173.94 0.111

Kingsoft – – – – 12.75 0.053 12.75 0.008

Kingstar Winning – – – – 10.42 0.043 10.42 0.007

Kofax 112.43 0.139 86.19 0.168 12.43 0.052 211.05 0.135

Kongyoung Dbm – – – – 1.57 0.007 1.57 0.001

Koreawisenut – – – – 2.56 0.011 2.56 0.002

Kronos Inc. 509.76 0.629 22.60 0.044 19.37 0.081 551.72 0.353

KSS 12.18 0.015 – – – – 12.18 0.008

Kubotek 3.70 0.005 – – – – 3.70 0.002

Kyriba 9.33 0.012 18.42 0.036 – – 27.75 0.018


Lanner Group Inc. 1.24 0.002 2.59 0.005 – – 3.83 0.002

Laserfiche 98.28 0.121 12.87 0.025 5.85 0.024 117.00 0.075

Lefebvre Software – – 31.03 0.060 – – 31.03 0.020


LexisNexis Interface Software

Inc.

22.46 0.028 4.18 0.008 – – 26.64 0.017

Likom – – 5.30 0.010 – – 5.30 0.003

Lithium 22.48 0.028 6.49 0.013 0.53 0.002 29.50 0.019

Live World 1.43 0.002 0.06 0.000 – – 1.50 0.001

LivePerson 109.88 0.135 12.78 0.025 5.11 0.021 127.77 0.082

LMS International 7.10 0.009 10.61 0.021 8.60 0.036 26.30 0.017

Logo Business Solutions – – 15.12 0.029 – – 15.12 0.010

Lombard Risk Management 1.35 0.002 8.01 0.016 3.14 0.013 12.50 0.008

Longtop Group – – – – 15.06 0.063 15.06 0.010

Lumesse 9.88 0.012 90.03 0.175 – – 99.91 0.064

Lumis 4.25 0.005 – – – – 4.25 0.003

Lumley Technology – – – – 8.86 0.037 8.86 0.006

Macrologic – – 5.84 0.011 – – 5.84 0.004

Magma Design Automation 98.24 0.121 12.31 0.024 34.52 0.144 145.07 0.093

108 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Main Sequence 3.73 0.005 – – – – 3.73 0.002

MaintenanceNet 2.63 0.003 – – – – 2.63 0.002

Mamut – – 29.47 0.057 – – 29.47 0.019

Management Controls Inc. 3.56 0.004 – – – – 3.56 0.002

Management Dynamics 35.97 0.044 3.35 0.007 1.71 0.007 41.03 0.026

Manager 1.00 0.001 – – – – 1.00 0.001

Manhattan Associates 122.86 0.152 17.74 0.035 8.07 0.034 148.67 0.095

Matrikon (a division of

Honeywell)

13.24 0.016 4.25 0.008 5.01 0.021 22.50 0.014

Maximizer Software Inc. 7.14 0.009 3.08 0.006 2.08 0.009 12.30 0.008

Maxwell Systems 15.98 0.020 – – – – 15.98 0.010

MCBA 29.70 0.037 5.59 0.011 – – 35.29 0.023

McKesson 1,277.15 1.575 79.21 0.154 1.51 0.006 1,357.87 0.868

MCS 0.36 0.000 0.12 0.000 0.00 0.000 0.48 0.000


(Meditech)

485.02 0.598 2.54 0.005 – – 487.55 0.312

Medidata Solutions 89.60 0.110 10.68 0.021 34.99 0.146 135.27 0.086

Mediopia – – – – 0.90 0.004 0.90 0.001

Megacenter – – 0.46 0.001 – – 0.46 0.000

Mentor Graphics 448.05 0.553 199.39 0.388 171.27 0.714 818.71 0.523

Merced Systems 19.64 0.024 5.72 0.011 – – 25.37 0.016

Merge 145.94 0.180 8.92 0.017 7.08 0.030 161.94 0.103

Meridian Systems 21.88 0.027 0.62 0.001 – – 22.50 0.014

Meta4 10.64 0.013 27.47 0.053 – – 38.11 0.024

Micro Focus 0.01 0.000 – – – – 0.01 0.000

Micropay – – – – 10.54 0.044 10.54 0.007

Micros Systems 306.21 0.378 152.11 0.296 45.67 0.190 503.99 0.322

Microsoft 10,262.66 12.655 8,051.83 15.669 4,515.19 18.822 22,829.67 14.590

Midland HR & Payroll Solutions – – 21.20 0.041 – – 21.20 0.014

Mincom Ltd. 40.67 0.050 9.51 0.019 33.85 0.141 84.04 0.054

Miracom – – – – 3.09 0.013 3.09 0.002

Missler Software 0.85 0.001 13.80 0.027 1.60 0.007 16.26 0.010

Misys 113.29 0.140 287.30 0.559 91.82 0.383 492.41 0.315

Moai Technologies Inc. 8.05 0.010 1.99 0.004 – – 10.04 0.006

Model N 31.47 0.039 3.45 0.007 – – 34.92 0.022

MSC Software 40.02 0.049 33.26 0.065 31.02 0.129 104.31 0.067

Multima Corp. 2.44 0.003 0.48 0.001 – – 2.92 0.002

Murex 4.21 0.005 5.52 0.011 1.88 0.008 11.61 0.007

MYOB Ltd. 5.41 0.007 5.89 0.011 172.89 0.721 184.20 0.118

Myriad 2.52 0.003 2.04 0.004 7.44 0.031 12.00 0.008

Mzinga 31.70 0.039 – – – – 31.70 0.020

N2N – – – – 1.67 0.007 1.67 0.001

Nari – – – – 21.53 0.090 21.53 0.014

NASDAQ OMX 74.66 0.092 11.89 0.023 4.95 0.021 91.50 0.058

Navita 1.37 0.002 – – – – 1.37 0.001

NEC 3.43 0.004 7.67 0.015 429.77 1.792 440.87 0.282

©2012 IDC #235326 109

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Nedstat – – 26.02 0.051 – – 26.02 0.017

Nelito Systems – – – – 3.71 0.015 3.71 0.002

Nemetschek 15.91 0.020 183.87 0.358 16.82 0.070 216.60 0.138

Neogrid 13.15 0.016 – – – – 13.15 0.008

Neolane 3.15 0.004 36.27 0.071 – – 39.42 0.025

NeoSystems – – – – 1.02 0.004 1.02 0.001

NetRatings (Nielsen Online) 8.52 0.011 8.34 0.016 1.87 0.008 18.74 0.012

Netsis – – 0.21 0.000 – – 0.21 0.000

NetSuite 143.71 0.177 29.36 0.057 14.95 0.062 188.02 0.120

NeuralSoft 2.70 0.003 – – – – 2.70 0.002

NeuSoft – – – – 57.69 0.240 57.69 0.037

New & Grand – – – – 11.86 0.049 11.86 0.008

NEW Customer Service 5.61 0.007 – – – – 5.61 0.004


Ltd.

0.71 0.001 2.52 0.005 10.26 0.043 13.49 0.009

NewsGator 13.58 0.017 5.50 0.011 0.71 0.003 19.79 0.013

Newsky – – – – 31.65 0.132 31.65 0.020

Newtron – – 3.52 0.007 – – 3.52 0.002

Nexant 8.09 0.010 0.86 0.002 – – 8.95 0.006

Nextrials 1.50 0.002 – – – – 1.50 0.001

Nextstep Infotech – – – – 4.25 0.018 4.25 0.003

Nexus – – – – 4.19 0.017 4.19 0.003

NICE Systems 282.14 0.348 119.97 0.233 50.36 0.210 452.48 0.289

Nobscot 2.18 0.003 – – – – 2.18 0.001



NOW Solutions LLC 2.05 0.003 0.09 0.000 – – 2.14 0.001

Nuance Communications Inc. 687.10 0.847 147.64 0.287 14.91 0.062 849.65 0.543

Nucleus Software – – – – 9.09 0.038 9.09 0.006

Nuri Telecom – – – – 4.98 0.021 4.98 0.003

Nuview Systems Inc. 9.09 0.011 1.01 0.002 – – 10.10 0.006


Ltd.

– – – – 108.37 0.452 108.37 0.069

OBIC Co. Ltd. – – – – 96.03 0.400 96.03 0.061

Objective – – – – 6.22 0.026 6.22 0.004

Ofisis 0.47 0.001 – – – – 0.47 0.000

Oki Electric Industry – – – – 65.86 0.275 65.86 0.042

Omega – – 2.49 0.005 – – 2.49 0.002

One Network 6.30 0.008 1.65 0.003 – – 7.94 0.005

One1 – – 3.09 0.006 – – 3.09 0.002

Online Resources Corp. 139.95 0.173 – – – – 139.95 0.089

Onventis 0.11 0.000 4.13 0.008 – – 4.24 0.003

Open Solutions Inc. 154.98 0.191 – – – – 154.98 0.099

Open Systems Holding Corp. 16.85 0.021 0.76 0.001 – – 17.60 0.011

OpenText 343.28 0.423 240.53 0.468 55.97 0.233 639.78 0.409

Oracle 5,105.98 6.296 2,454.32 4.776 1,100.09 4.586 8,660.39 5.535

110 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Orange HR – – – – 0.23 0.001 0.23 0.000

Orbium 0.81 0.001 – – – – 0.81 0.001

OSISoft 13.41 0.017 7.84 0.015 1.60 0.007 22.85 0.015

Outcome 9.31 0.011 0.97 0.002 – – 10.27 0.007

P2 Energy Solutions 25.70 0.032 – – – – 25.70 0.016

Pansky – – – – 15.77 0.066 15.77 0.010

Pansoft – – – – 18.80 0.078 18.80 0.012

Parature Inc. 13.07 0.016 1.52 0.003 – – 14.59 0.009

PartsRiver-Saqqara 0.34 0.000 0.04 0.000 – – 0.38 0.000

Paychex 60.37 0.074 – – – – 60.37 0.039

PayGlobal – – – – 12.38 0.052 12.38 0.008

PDS 5.33 0.007 – – – – 5.33 0.003

Pearson 14.93 0.018 4.27 0.008 – – 19.20 0.012

Pegasystems 15.85 0.020 19.20 0.037 0.20 0.001 35.24 0.023

PenSoft 5.10 0.006 – – – – 5.10 0.003

Penta Technologies 5.41 0.007 – – – – 5.41 0.003

Peoplefluent 99.29 0.122 18.30 0.036 10.40 0.043 128.00 0.082

Perceptive Software 66.73 0.082 4.80 0.009 0.07 0.000 71.60 0.046

Perfect Commerce 115.76 0.143 7.58 0.015 6.27 0.026 129.60 0.083

Personal & Informatik – – 63.78 0.124 – – 63.78 0.041


Planisware 9.64 0.012 11.17 0.022 1.10 0.005 21.90 0.014

Planview 41.08 0.051 21.52 0.042 0.70 0.003 63.30 0.040

Platsoft – – – – 7.26 0.030 7.26 0.005

Plusoft 5.78 0.007 – – – – 5.78 0.004

Poet Software Corp. 1.88 0.002 1.20 0.002 – – 3.08 0.002

Pointwise Inc. 1.61 0.002 – – – – 1.61 0.001

Powerise – – – – 24.92 0.104 24.92 0.016

Powerlan – – – – 10.49 0.044 10.49 0.007

Previsor 11.88 0.015 – – – – 11.88 0.008

Princeton Financial Sys. Inc. 22.23 0.027 3.82 0.007 0.26 0.001 26.31 0.017

proALPHA 1.83 0.002 43.17 0.084 – – 44.99 0.029

Prodacapo 0.04 0.000 2.57 0.005 – – 2.61 0.002

ProfitLine 15.83 0.020 – – – – 15.83 0.010

Promantek 3.78 0.005 – – – – 3.78 0.002

Pronto – – – – 27.26 0.114 27.26 0.017

ProQuest 8.41 0.010 – – – – 8.41 0.005

PROS Pricing Solutions 30.44 0.038 22.47 0.044 7.83 0.033 60.74 0.039

PSI 2.92 0.004 38.27 0.074 15.17 0.063 56.37 0.036

PTC 326.86 0.403 367.08 0.714 215.98 0.900 909.92 0.582

QAD 83.92 0.103 50.34 0.098 36.00 0.150 170.26 0.109

Quadramed 95.56 0.118 0.68 0.001 – – 96.24 0.062

Quest Software 1.14 0.001 0.77 0.001 0.13 0.001 2.04 0.001

QuickArrow 10.57 0.013 – – – – 10.57 0.007

RainMaker Software 3.63 0.004 – – – – 3.63 0.002

Ramco Systems 4.57 0.006 – – 16.24 0.068 20.81 0.013

©2012 IDC #235326 111

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Random 1.16 0.001 – – – – 1.16 0.001

readhc – – – – 2.82 0.012 2.82 0.002

ReadSoft 18.75 0.023 49.94 0.097 – – 68.69 0.044

Realization Technologies 4.39 0.005 1.51 0.003 0.40 0.002 6.30 0.004

Rearden Commerce Inc. 7.47 0.009 1.58 0.003 – – 9.05 0.006

Recommind 12.00 0.015 1.38 0.003 – – 13.38 0.009

Red Hat 8.23 0.010 1.45 0.003 0.37 0.002 10.05 0.006

RedEye – – 3.89 0.008 – – 3.89 0.002

RedPrairie 88.85 0.110 29.53 0.057 6.50 0.027 124.88 0.080

Replicon 11.59 0.014 1.89 0.004 0.25 0.001 13.74 0.009

Responsys 62.59 0.077 9.58 0.019 4.30 0.018 76.47 0.049

Retalix 80.77 0.100 – – – – 80.77 0.052

Reval 15.78 0.019 4.45 0.009 – – 20.24 0.013

Revionics 9.10 0.011 – – – – 9.10 0.006

RightNow Technologies Inc. 137.10 0.169 37.28 0.073 11.56 0.048 185.93 0.119

Rocket Software 17.87 0.022 15.43 0.030 2.16 0.009 35.47 0.023

Royal Systems 1.40 0.002 – – – – 1.40 0.001

S1 78.14 0.096 27.89 0.054 2.73 0.011 108.76 0.070

Saba Software Inc. 66.18 0.082 13.14 0.026 8.26 0.034 87.58 0.056

Sage 664.82 0.820 1,138.07 2.215 69.09 0.288 1,871.98 1.196

Saint 2.98 0.004 – – – – 2.98 0.002

Salesforce.com 1,243.07 1.533 344.33 0.670 235.23 0.981 1,822.63 1.165

Samsung SDS – – – – 3.65 0.015 3.65 0.002

SAP 3,647.40 4.498 5,765.74 11.220 1,939.13 8.084 11,352.28 7.255

SAS 329.44 0.406 314.83 0.613 69.69 0.290 713.96 0.456

ScheduleSoft 2.75 0.003 – – – – 2.75 0.002

SciQuest 17.74 0.022 – – – – 17.74 0.011

SDC – – 0.39 0.001 – – 0.39 0.000

SDL International 58.97 0.073 49.31 0.096 9.72 0.041 118.00 0.075

Sedona Corp. 1.11 0.001 0.13 0.000 – – 1.25 0.001

Selectica Inc. 7.49 0.009 0.17 0.000 0.26 0.001 7.91 0.005

Selligent 0.33 0.000 17.46 0.034 – – 17.79 0.011

Sendmail 21.03 0.026 16.96 0.033 7.91 0.033 45.90 0.029

Senior Com – – – – 1.64 0.007 1.64 0.001

Senior Sistemas 39.63 0.049 – – – – 39.63 0.025

Serena 2.63 0.003 1.35 0.003 0.19 0.001 4.17 0.003

ServiceNow 1.03 0.001 – – – – 1.03 0.001

Shanghai Huateng – – – – 19.47 0.081 19.47 0.012

Shinewave – – – – 1.27 0.005 1.27 0.001

Shing Hang – – – – 2.02 0.008 2.02 0.001

SHL Group – – – – 8.23 0.034 8.23 0.005

Siemens 1,122.20 1.384 872.40 1.698 375.14 1.564 2,369.74 1.514

Siemens Enterprise

Communications

253.46 0.313 386.18 0.751 – – 639.64 0.409


SilkRoad 37.13 0.046 3.76 0.007 6.11 0.025 47.00 0.030

112 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Silver Net Computer Systems

Ltd.

– – 5.37 0.010 – – 5.37 0.003

Silverlake – – – – 23.05 0.096 23.05 0.015

SimCorp 19.39 0.024 151.92 0.296 12.05 0.050 183.36 0.117

Singlee – – – – 8.79 0.037 8.79 0.006

Siquel 0.41 0.001 – – – – 0.41 0.000

Sistemas Bejerman 7.52 0.009 – – – – 7.52 0.005

Sitecore 24.50 0.030 21.50 0.042 4.00 0.017 50.00 0.032

SIT-QAD – – 1.86 0.004 – – 1.86 0.001

Siveco – – 12.98 0.025 – – 12.98 0.008

SkillSoft 111.79 0.138 20.82 0.041 7.07 0.029 139.69 0.089

Slingshot 2.18 0.003 – – – – 2.18 0.001

SmartSoftware Inc. 2.44 0.003 – – – – 2.44 0.002

SMS – – – – 4.09 0.017 4.09 0.003

Smyth Systems 7.40 0.009 – – – – 7.40 0.005

Socialtext 26.45 0.033 6.88 0.013 1.07 0.004 34.40 0.022

Soft Yazilim – – 0.35 0.001 – – 0.35 0.000

Softbrain Co. Ltd. – – – – 26.21 0.109 26.21 0.017

SofTech Inc. 1.30 0.002 1.53 0.003 1.03 0.004 3.86 0.002

Softland 18.48 0.023 – – – – 18.48 0.012

Softpower – – – – 0.70 0.003 0.70 0.000

Software Innovation – – 23.44 0.046 – – 23.44 0.015

Solipsis – – 3.42 0.007 – – 3.42 0.002

Soluciones-ar 1.14 0.001 – – – – 1.14 0.001

Sonda 5.16 0.006 – – – – 5.16 0.003

Sopheon 7.01 0.009 3.51 0.007 0.04 0.000 10.56 0.007

Sopra Group – – 230.74 0.449 – – 230.74 0.147

Spectra – – – – 2.95 0.012 2.95 0.002

Spigit 14.87 0.018 – – – – 14.87 0.010

SQL Software 0.47 0.001 – – – – 0.47 0.000

SS&C Technologies 193.63 0.239 19.69 0.038 – – 213.32 0.136

Star Storage – – 0.92 0.002 – – 0.92 0.001

Strategy – – – – 8.18 0.034 8.18 0.005

Stringdata – – 0.56 0.001 – – 0.56 0.000

Successfactors 196.67 0.243 50.89 0.099 7.96 0.033 255.52 0.163

Sumisho Computer Systems

Corp.

– – – – 70.15 0.292 70.15 0.045

Summit – – – – 2.94 0.012 2.94 0.002

SumTotal 103.06 0.127 18.04 0.035 5.76 0.024 126.86 0.081

Sunfish – – – – 0.74 0.003 0.74 0.000

SunGard 1,042.85 1.286 264.76 0.515 97.76 0.408 1,405.37 0.898

Sunyard – – – – 4.88 0.020 4.88 0.003

Superdata – – – – 24.22 0.101 24.22 0.015

SuperOffice 0.69 0.001 48.90 0.095 0.32 0.001 49.91 0.032

Supplychain Connect 5.83 0.007 – – – – 5.83 0.004

SupplyOn 8.44 0.010 9.16 0.018 0.40 0.002 18.01 0.012

©2012 IDC #235326 113

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Swisslog 58.34 0.072 81.41 0.158 8.06 0.034 147.81 0.094

Symantec 51.38 0.063 22.02 0.043 – – 73.39 0.047

Synopsys 703.54 0.868 196.85 0.383 559.33 2.332 1,459.72 0.933

Synygy 39.86 0.049 4.00 0.008 0.53 0.002 44.39 0.028

Syspro 24.59 0.030 38.51 0.075 8.11 0.034 71.20 0.046

Systex – – – – 32.42 0.135 32.42 0.021

Tagetik 0.52 0.001 17.00 0.033 – – 17.52 0.011

Take Solutions 9.94 0.012 2.42 0.005 4.34 0.018 16.70 0.011

Talentsoft 0.62 0.001 7.04 0.014 0.08 0.000 7.74 0.005

Taleo 221.12 0.273 12.53 0.024 16.88 0.070 250.53 0.160

Talisma – – – – 9.04 0.038 9.04 0.006

Tally – – – – 39.91 0.166 39.91 0.026

Tavant Technologies 16.53 0.020 – – – – 16.53 0.011

TCS – – – – 13.26 0.055 13.26 0.008


Technology One – – – – 23.99 0.100 23.99 0.015

Tecsys Inc. 13.20 0.016 0.04 0.000 – – 13.23 0.008

TEDS 12.80 0.016 1.17 0.002 – – 13.97 0.009

Telesoft 2.77 0.003 – – – – 2.77 0.002

Telligent 30.53 0.038 12.17 0.024 – – 42.70 0.027

TELUS (Emergis) 52.55 0.065 – – – – 52.55 0.034

Temenos 82.76 0.102 214.14 0.417 16.31 0.068 313.21 0.200

Teradata 27.66 0.034 45.63 0.089 11.53 0.048 84.81 0.054

Think3 2.54 0.003 37.85 0.074 2.62 0.011 43.00 0.027

Thomson Reuters 141.32 0.174 54.85 0.107 0.99 0.004 197.16 0.126

Tian Jian – – – – 8.93 0.037 8.93 0.006

TIBCO 3.91 0.005 2.36 0.005 1.54 0.006 7.81 0.005

Tibersoft 2.53 0.003 – – – – 2.53 0.002

Timecentre 14.88 0.018 – – – – 14.88 0.010

TmaxSoft – – – – 0.06 0.000 0.06 0.000

Tomax Corp. 14.10 0.017 – – – – 14.10 0.009

Top Image Systems 2.69 0.003 16.39 0.032 2.88 0.012 21.96 0.014

Torex – – 173.94 0.338 23.17 0.097 197.11 0.126

Toshiba Solutions Corp. – – – – 37.97 0.158 37.97 0.024

Total Logistics – – – – 1.81 0.008 1.81 0.001

TotalSoft – – 8.74 0.017 – – 8.74 0.006

TOTVS 627.00 0.773 0.22 0.000 – – 627.22 0.401

Trace One 3.51 0.004 12.13 0.024 3.13 0.013 18.77 0.012

Trintech Group PLC 18.04 0.022 8.20 0.016 1.96 0.008 28.20 0.018

Triple Point Technology 38.75 0.048 10.91 0.021 0.93 0.004 50.59 0.032

Trisunwyse – – – – 2.11 0.009 2.11 0.001

TRS – – – – 1.62 0.007 1.62 0.001

TSS 1.22 0.001 0.30 0.001 0.14 0.001 1.65 0.001

TXT e-Solutions 0.46 0.001 11.62 0.023 – – 12.08 0.008

Tyler Technologies 163.49 0.202 – – – – 163.49 0.104

UFIDA – – – – 333.99 1.392 333.99 0.213

114 #235326 ©2012 IDC

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Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Ultimate Software 216.00 0.266 – – – – 216.00 0.138

Unanet Technologies 4.84 0.006 0.14 0.000 – – 4.98 0.003

Unicom Systems 2.03 0.003 9.22 0.018 – – 11.26 0.007

Unisys 44.45 0.055 27.95 0.054 28.59 0.119 100.99 0.065

UNIT4 20.74 0.026 379.34 0.738 18.12 0.076 418.20 0.267

update software – – 29.15 0.057 – – 29.15 0.019

Upsidesoft 13.37 0.016 2.44 0.005 – – 15.82 0.010

Vanguard – – – – 4.59 0.019 4.59 0.003

Vendavo 46.30 0.057 14.26 0.028 – – 60.56 0.039

Verint Systems 258.85 0.319 136.16 0.265 101.39 0.423 496.40 0.317

Versata 90.47 0.112 27.54 0.054 1.79 0.007 119.80 0.077

Versys 2.47 0.003 0.17 0.000 – – 2.64 0.002

Vertex Inc. 69.08 0.085 – – – – 69.08 0.044

ViaPeople 2.18 0.003 – – – – 2.18 0.001

Viewpoint Construction

Software

18.64 0.023 – – – – 18.64 0.012

Visma – – 374.51 0.729 – – 374.51 0.239

Vivisimo 17.46 0.022 1.99 0.004 – – 19.45 0.012

VMware 78.75 0.097 7.66 0.015 – – 86.41 0.055

Wall Street Systems 24.22 0.030 74.26 0.145 8.93 0.037 107.41 0.069

WebTrends 64.03 0.079 27.98 0.054 0.93 0.004 92.94 0.059

White Information Networking – – – – 2.47 0.010 2.47 0.002

Win Estimator Inc. 11.15 0.014 – – – – 11.15 0.007

Wipro Healthcare – – – – 6.06 0.025 6.06 0.004

WISE iTech – – – – 0.86 0.004 0.86 0.001

Wizrom – – 1.85 0.004 – – 1.85 0.001

WMSL – – – – 3.90 0.016 3.90 0.002

Wolters Kluwer Financial

Services

17.51 0.022 50.43 0.098 3.09 0.013 71.03 0.045

Workcube – – 0.26 0.001 – – 0.26 0.000

Workday Inc. 304.00 0.375 – – – – 304.00 0.194

WorkForce Software 12.20 0.015 – – – – 12.20 0.008

Works Applications Co. Ltd. – – – – 192.47 0.802 192.47 0.123

Workstream 7.85 0.010 – – – – 7.85 0.005

Xactly Corp. 46.29 0.057 2.56 0.005 – – 48.86 0.031

Xnear 0.47 0.001 – – – – 0.47 0.000

xTuple 5.04 0.006 0.27 0.001 – – 5.31 0.003

Yardi 72.03 0.089 17.80 0.035 1.72 0.007 91.56 0.059

Younglimwon Softlab – – – – 6.62 0.028 6.62 0.004

Zhifang S&T – – – – 2.18 0.009 2.18 0.001

Zhonglian – – – – 2.78 0.012 2.78 0.002

Zilliant Inc. 7.00 0.009 0.40 0.001 0.08 0.000 7.48 0.005

Zionex – – – – 2.82 0.012 2.82 0.002

Zoho 8.33 0.010 6.96 0.014 0.93 0.004 16.22 0.010

Zoner Software 0.45 0.001 0.76 0.001 0.08 0.000 1.29 0.001

©2012 IDC #235326 115

T A B L E 1 0



Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Zucchetti 1.60 0.002 247.25 0.481 – – 248.84 0.159

Zycus 15.49 0.019 – – – – 15.49 0.010

ZyLAB North America LLC 2.15 0.003 10.87 0.021 2.97 0.012 15.98 0.010

Subtotal 61,448.33 75.774 41,222.44 80.217 19,685.07 82.060 122,355.84 78.197

Other 19,645.64 24.226 10,166.12 19.783 4,303.64 17.940 34,115.39 21.803

Total 81,093.96 100.000 51,388.56 100.000 23,988.70 100.000 156,471.23 100.000

Source: IDC, 2012

T A B L E 1 1

W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s ,

2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Microsoft 23,075.6 25,777.2 26,248.3 1.8 28.89 1

IBM 7,102.2 7,519.9 7,930.0 5.5 8.73 2

Symantec 5,952.4 5,905.9 6,294.1 6.6 6.93 3

EMC 3,368.3 3,814.4 4,351.7 14.1 4.79 4

HP 3,961.9 4,063.4 4,059.0 -0.1 4.47 5

VMware 1,822.1 2,582.3 3,370.3 30.5 3.71 6

CA Technologies 2,424.9 2,511.6 2,641.4 5.2 2.91 7

Intel Corp. 1,741.7 1,823.1 1,924.2 5.5 2.12 8

BMC 1,404.0 1,474.6 1,598.1 8.4 1.76 9

Citrix 1,154.6 1,297.4 1,471.0 13.4 1.62 10

Fujitsu 1,251.9 1,327.6 1,434.2 8.0 1.58 11

NetApp 1,125.0 1,292.5 1,290.2 -0.2 1.42 12

Hitachi 1,034.2 1,130.3 1,250.4 10.6 1.38 13

Trend Micro 1,019.2 1,081.8 1,208.7 11.7 1.33 14

NEC 845.5 930.4 1,041.0 11.9 1.15 15

Attachmate 976.2 958.8 989.7 3.2 1.09 16

Apple 692.2 804.5 905.8 12.6 1.00 17

Red Hat 553.3 658.3 820.4 24.6 0.90 18

Oracle 760.9 772.0 760.0 -1.6 0.84 19

Kaspersky Lab 391.5 537.9 613.0 14.0 0.67 20

Quest Software 410.5 482.5 566.9 17.5 0.62 21

HDS 300.3 352.6 564.4 60.1 0.62 22

Cisco 421.7 457.9 445.0 -2.8 0.49 23

Sophos 307.2 313.9 366.0 16.6 0.40 24

CommVault 234.2 276.2 351.5 27.3 0.39 25


SafeNet Inc. 294.8 300.1 321.2 7.0 0.35 27


Compuware 252.1 273.0 297.0 8.8 0.33 29

116 #235326 ©2012 IDC

T A B L E 1 1

W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s ,

2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Adobe 293.1 290.4 287.4 -1.0 0.32 30

Websense 251.4 251.4 254.8 1.4 0.28 31


Grisoft)

195.1 205.3 206.7 0.7 0.23 32

F-Secure Corp. 174.2 172.3 197.9 14.9 0.22 33

ESET 174.6 183.5 197.6 7.7 0.22 34

Solarwinds 104.9 148.9 187.7 26.1 0.21 35

Alcatel-Lucent 149.5 161.5 176.6 9.3 0.19 36

Dell 107.2 138.4 171.4 23.8 0.19 37



Panda Security 154.6 154.3 167.0 8.2 0.18 40

Unisys 157.2 153.1 164.0 7.1 0.18 41

OpenText 163.4 156.8 154.8 -1.3 0.17 42

Bull SAS 136.8 140.0 147.5 5.4 0.16 43

ASG 108.6 110.4 136.8 24.0 0.15 44

Acronis 112.3 125.3 130.9 4.4 0.14 45

Webroot 128.1 140.0 129.9 -7.2 0.14 46

Kaseya 93.0 111.4 124.7 11.9 0.14 47


Google Inc. 102.6 108.6 120.5 10.9 0.13 49

LogMeIn Inc. 74.4 101.1 119.5 18.2 0.13 50

Subtotal 66,516.5 72,637.2 77,289.1 6.4 85.08

Other 10,880.4 11,948.6 13,558.2 13.5 14.92

Total 77,397.0 84,585.8 90,847.2 7.4 100.00

Source: IDC, 2012

T A B L E 1 2

W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y V e n d o r , 2 0 0 9 – 2 0 1 1 ( $ M )

2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

ABC Systems 7.1 7.5 7.8 4.2 0.009 193

Abiquo – 1.2 3.0 153.6 0.003 233

Accelops – 1.5 5.5 266.7 0.006 208

Acronis 112.3 125.3 130.9 4.4 0.144 45

Actiance (formerly FaceTime) 12.3 13.0 14.7 12.8 0.016 156

Adaptive – – 10.5 NA 0.012 177

Adaptive Computing 13.0 20.0 22.0 10.0 0.024 117

Adobe 293.1 290.4 287.4 -1.0 0.316 30

Advanced Systems Concepts 14.1 15.7 20.4 29.6 0.022 124

Ahnlab Inc. 28.6 34.4 38.2 11.1 0.042 94

Alcatel-Lucent 149.5 161.5 176.6 9.3 0.194 36

©2012 IDC #235326 117

T A B L E 1 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Alloy Software 1.1 1.1 1.1 4.1 0.001 250

Alps System Integration 23.1 25.6 30.3 18.2 0.033 109

AppDynamics – 0.7 6.0 757.1 0.007 204

Apple 692.2 804.5 905.8 12.6 0.997 17

Aranda Software 10.7 13.9 18.9 35.4 0.021 133

ASG 108.6 110.4 136.8 24.0 0.151 44

Atempo 42.0 44.1 47.9 8.6 0.053 83

Attachmate 976.2 958.8 989.7 3.2 1.089 16

Avast Software 25.3 48.5 68.1 40.4 0.075 74

Avaya Inc. – 67.0 73.3 9.5 0.081 70


Grisoft)

195.1 205.3 206.7 0.7 0.228 32

Axios Systems 12.0 11.9 13.1 10.5 0.014 161

Axway 25.1 22.6 19.8 -12.4 0.022 128

B & L Associates 11.5 12.0 12.1 1.3 0.013 166


Balabit 1.2 0.8 0.9 12.8 0.001 254

Barracuda 1.8 12.2 17.2 41.3 0.019 140

Beta Systems Software AG 40.9 53.9 43.5 -19.3 0.048 88

Birdstep Technology 16.5 13.4 14.5 8.5 0.016 157

BitDefender – – 107.0 NA 0.118 52

Blue Coat 2.1 4.2 4.4 3.1 0.005 218

Bluestripe Software 0.4 1.5 9.2 513.3 0.010 183

BMC 1,404.0 1,474.6 1,598.1 8.4 1.759 9


Brainzsquare 7.2 6.5 7.1 8.3 0.008 197

BSP 30.9 33.2 35.6 7.2 0.039 99

Bull SAS 136.8 140.0 147.5 5.4 0.162 43

C2C 8.1 9.4 11.4 21.0 0.013 172

CA Technologies 2,424.9 2,511.6 2,641.4 5.2 2.907 7

Canon IT Solutions 12.6 13.8 15.6 12.8 0.017 150

CFEngine – – 2.0 NA 0.002 242


CiRBA 7.0 9.4 12.2 29.4 0.013 164

Cisco 421.7 457.9 445.0 -2.8 0.490 23

Citrix 1,154.6 1,297.4 1,471.0 13.4 1.619 10

Comarch SA 1.0 1.3 1.4 5.4 0.002 248

CommVault 234.2 276.2 351.5 27.3 0.387 25

Compuware 252.1 273.0 297.0 8.8 0.327 29

Correlsense 3.6 7.5 7.9 5.3 0.009 192

Courion Corp. 19.3 20.8 22.1 6.0 0.024 116

Critical Path 8.4 11.7 5.3 -54.7 0.006 211

CS2C 3.5 2.9 3.2 10.4 0.003 230

CyberOne 2.2 – – NA – 264

Data Global (formerly GFT Inboxx) 7.7 8.2 8.8 7.3 0.010 188

DataCore Software 33.5 28.9 31.8 10.0 0.035 106

Datawatch Corp. 2.0 1.6 2.0 28.8 0.002 241

118 #235326 ©2012 IDC

T A B L E 1 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Dell 107.2 138.4 171.4 23.8 0.189 37

Digicert 1.7 1.6 1.6 0.8 0.002 247

Digital Arts 22.1 26.4 31.6 19.7 0.035 107

Diskeeper Corp. 14.0 11.1 9.1 -18.3 0.010 184

Dr.Web – – 38.3 NA 0.042 93

Dream Security 3.3 3.7 4.1 11.6 0.005 219

DynamicOps 4.7 7.6 17.2 126.3 0.019 141

EastSoft 2.0 2.6 3.1 18.8 0.003 232

eG Innovations 7.9 9.2 15.8 71.3 0.017 147

Egenera Inc. 22.8 24.2 25.5 5.6 0.028 112

eGlobal System – 2.6 5.4 108.9 0.006 209

eIQ Networks Inc. 9.4 15.0 17.1 14.2 0.019 143


Embotics 3.5 3.9 3.0 -23.1 0.003 235

EMC 3,368.3 3,814.4 4,351.7 14.1 4.790 4

Empirix 16.8 17.6 18.7 6.2 0.021 134

ENEA 30.8 34.4 42.3 23.0 0.047 91

Enterasys Networks Inc. 81.5 69.0 78.8 14.2 0.087 66

Entrust Inc. 72.6 78.7 43.0 -45.4 0.047 89

ESET 174.6 183.5 197.6 7.7 0.217 34

Esker Software 20.0 14.7 15.6 5.8 0.017 149

Eurosoft (UK) 4.6 4.8 5.0 3.8 0.005 214


Falconstor Software Inc. 83.7 82.8 92.1 11.3 0.101 60

Fasoo.com 10.0 11.7 12.4 6.0 0.014 163

Fenestrae BV 7.2 7.4 7.7 3.0 0.008 194


Fortinet 12.6 16.2 21.7 33.5 0.024 120


F-Secure Corp. 174.2 172.3 197.9 14.9 0.218 33

Fujitsu 1,251.9 1,327.6 1,434.2 8.0 1.579 11

Gale Technologies 1.2 2.5 3.7 48.0 0.004 224

Gemalto 89.5 87.0 95.0 9.2 0.105 57

Global Relay 16.1 18.6 23.2 25.0 0.026 115

Google Inc. 102.6 108.6 120.5 10.9 0.133 49


GT Software 1.1 1.1 0.9 -18.4 0.001 255

Guanqun Jinchen 8.7 8.6 8.9 4.3 0.010 186

Guidance 73.1 84.3 79.3 -6.0 0.087 65

Hauri Inc. 6.3 7.2 7.1 -1.4 0.008 198

HDS 300.3 352.6 564.4 60.1 0.621 22

Help/Systems 9.7 10.4 11.1 7.1 0.012 173

Heroix Corp. 10.6 11.1 20.5 84.1 0.023 123

HID Global 40.1 38.9 34.7 -10.9 0.038 101

Hitachi 1,034.2 1,130.3 1,250.4 10.6 1.376 13

Hornbill Systems Ltd. 13.8 14.8 16.5 11.5 0.018 144

HP 3,961.9 4,063.4 4,059.0 -0.1 4.468 5

©2012 IDC #235326 119

T A B L E 1 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Huawei 2.2 2.6 3.1 23.2 0.003 231

IBM 7,102.2 7,519.9 7,930.0 5.5 8.729 2

Inca Internet 8.3 9.9 10.8 10.0 0.012 176

Infosec 3.9 4.4 4.7 6.4 0.005 217

InfoTel Corp. 6.2 7.1 8.6 20.4 0.009 189

InfoVista 38.5 52.0 52.6 1.1 0.058 81

Initech 6.6 7.7 9.0 16.9 0.010 185


Prognosis)

31.5 34.5 44.5 29.2 0.049 86

Intel Corp. 1,741.7 1,823.1 1,924.2 5.5 2.118 8

Ipswitch 18.9 19.7 25.0 26.8 0.028 113

ISIS Papyrus 31.4 31.7 32.5 2.5 0.036 104

iVirtua 11.3 11.8 12.2 3.1 0.013 165

Jiangmin 13.5 6.8 6.3 -7.2 0.007 201

JiranSoft 3.9 5.3 6.2 18.4 0.007 202

JIT 17.2 20.6 25.8 25.0 0.028 111

Kaavo 0.5 1.2 3.2 166.7 0.004 229

Kaseya 93.0 111.4 124.7 11.9 0.137 47

Kaspersky Lab 391.5 537.9 613.0 14.0 0.675 20

Kaspersky Lab China - JV 58.1 – – NA – 265


Keyware 3.6 3.4 3.5 4.2 0.004 226

Kingsoft 14.7 11.0 12.0 8.9 0.013 167

Kofax 8.8 8.7 11.0 26.4 0.012 174

Ksign 1.7 3.3 8.5 158.4 0.009 190


Layer 7 Technologies 6.1 13.0 12.5 -3.7 0.014 162

Levi, Ray & Shoup Inc. 88.4 87.4 97.9 12.0 0.108 54

LiveOffice 26.0 32.0 36.2 13.0 0.040 98

LogMeIn Inc. 74.4 101.1 119.5 18.2 0.131 50

Lumension Security 71.4 76.4 82.2 7.7 0.091 64

LynuxWorks Inc. 11.5 12.0 13.2 10.1 0.015 160

M86 Security – 6.8 7.2 6.7 0.008 196

ManageIQ 1.5 3.0 6.0 100.0 0.007 203

Mandriva 4.0 3.4 3.7 9.3 0.004 222

MarkAny 6.2 6.1 5.8 -3.8 0.006 207

Matrix42 37.0 39.1 42.5 8.7 0.047 90

Mentor Graphics 36.6 42.2 54.8 30.0 0.060 78

Metron Technology Ltd. AG 2.4 2.7 5.0 83.7 0.005 215

Microsoft 23,075.6 25,777.2 26,248.3 1.8 28.893 1

Mimecast 15.7 31.1 45.1 45.0 0.050 84

Multima Corp. 3.3 3.3 3.6 7.0 0.004 225

nCircle 16.6 19.7 30.0 52.2 0.033 110

NEC 845.5 930.4 1,041.0 11.9 1.146 15

NetApp 1,125.0 1,292.5 1,290.2 -0.2 1.420 12

netEvidence 4.5 4.7 5.1 8.6 0.006 213

netForensics 18.5 14.8 17.4 17.8 0.019 138

120 #235326 ©2012 IDC

T A B L E 1 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Netop Solutions 15.8 16.5 16.5 0.0 0.018 146

Netsecure Technology 0.9 0.8 0.9 6.2 0.001 253

Netuitive 15.5 26.4 45.0 70.5 0.050 85

New Relic – – 14.0 NA 0.015 158

NICSTECH 2.3 2.6 1.8 -30.0 0.002 244

Nilesoft 0.8 0.8 0.9 6.0 0.001 256

Nimbula – – 1.0 NA 0.001 252

nKia 6.3 3.8 4.0 6.8 0.004 221

Nolio Software 0.3 1.5 1.7 11.1 0.002 245


Norman ASA 43.9 47.0 53.9 14.8 0.059 79

Nortel Networks 58.8 – – NA – 266

NovaStor 8.3 9.5 10.3 8.8 0.011 178

NsFocus 4.6 5.1 7.4 44.3 0.008 195

NuBridges 7.8 12.0 11.5 -4.1 0.013 169

Numara Software 89.0 93.4 92.0 -1.5 0.101 61

Nuri Telecom 3.9 1.5 1.2 -23.3 0.001 249

Omtool Ltd. 15.1 15.6 15.4 -1.3 0.017 152

OpenText 163.4 156.8 154.8 -1.3 0.170 42

OPNET 68.3 90.7 107.4 18.4 0.118 51

Opscode – 0.7 3.0 328.6 0.003 234

Optier 31.5 44.0 43.9 -0.3 0.048 87

Oracle 760.9 772.0 760.0 -1.6 0.837 19

ORSYP SA 33.7 33.5 35.5 6.0 0.039 100

Oullim Information Technology 0.0 0.0 0.0 1.4 0.000 263

Panda Security 154.6 154.3 167.0 8.2 0.184 40

Parallels 80.4 85.0 86.7 1.9 0.095 62

Parature Inc. 3.0 3.1 3.4 7.3 0.004 228

Penta Security Systems 3.6 6.1 6.8 11.8 0.008 200

Platform Computing 73.3 76.6 78.3 2.2 0.086 67

Plus Technologies 3.3 5.7 4.9 -14.1 0.005 216

Precise Software 28.3 28.7 30.6 6.4 0.034 108

Primeur 2.8 2.2 2.4 8.9 0.003 239

Progress Software Corp. 12.3 14.5 14.9 2.6 0.016 154

Proofpoint 8.0 18.7 22.0 17.6 0.024 118

Puppet Labs – – 2.5 NA 0.003 237

Quality Corp. 21.1 18.8 20.3 8.1 0.022 125

Qualys 57.6 65.3 71.5 9.5 0.079 71

Quest Software 410.5 482.5 566.9 17.5 0.624 21

Rapid7 11.2 19.1 32.0 67.5 0.035 105

Raxco 4.3 3.7 4.1 10.0 0.005 220

RealNetworks Inc. 99.1 74.0 67.3 -9.1 0.074 75

Red Flag Software Co. Ltd. 6.3 5.1 5.9 14.9 0.006 206

Red Hat 553.3 658.3 820.4 24.6 0.903 18

Redwood 32.9 34.9 36.7 5.1 0.040 97


Resonate Inc. 7.1 7.5 6.0 -20.0 0.007 205

©2012 IDC #235326 121

T A B L E 1 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Rightscale 5.5 6.8 19.2 182.4 0.021 129

Rising 79.0 26.1 24.3 -6.9 0.027 114

Rocket Software 20.0 20.0 17.2 -14.2 0.019 142

SafeNet Inc. 294.8 300.1 321.2 7.0 0.354 27

SAP 46.7 52.8 76.8 45.5 0.085 68

SAS 38.6 39.4 40.4 2.5 0.044 92

ScienceLogic 7.5 12.0 15.8 31.3 0.017 148

SDC – – 0.3 NA 0.000 261

Secuve 4.5 6.4 7.0 9.9 0.008 199

ServiceNow 25.3 55.6 97.8 75.9 0.108 55

SEVEN Networks Inc. 19.0 18.7 17.3 -7.4 0.019 139

SGA 4.3 4.6 8.9 92.3 0.010 187

Shanghai Koal 13.4 16.7 18.7 11.6 0.021 135

Siemens 32.0 – – NA – 267

Sightline Systems 7.5 10.7 11.4 7.0 0.013 171


Skybox Security 14.2 15.6 17.6 12.9 0.019 137

SOA Software Inc. 25.6 25.9 21.5 -17.0 0.024 121

SoftCamp 9.3 9.0 9.6 5.9 0.011 181

Softforum 7.8 9.4 9.6 2.0 0.011 182

SoftRun 2.8 – – NA – 268

Software Engineering of America 52.6 52.1 52.0 -0.3 0.057 82

Solarwinds 104.9 148.9 187.7 26.1 0.207 35

Solipsis 1.0 1.0 1.0 0.2 0.001 251

Sophos 307.2 313.9 366.0 16.6 0.403 24

SourceFire 20.7 26.1 33.1 26.9 0.036 103

Star Storage – 0.1 0.5 316.7 0.001 258

SteelEye Technology Inc. (SIOS) 8.2 8.5 11.5 35.8 0.013 170

Stonebranch 10.0 11.0 11.7 6.4 0.013 168

Stringdata 0.4 0.3 0.4 28.8 0.000 259

SumTotal 4.7 4.9 5.3 8.1 0.006 212

SupportSoft 0.7 10.7 14.9 39.4 0.016 153

Symantec 5,952.4 5,905.9 6,294.1 6.6 6.928 3

Syncsort 53.2 57.3 60.1 4.8 0.066 76


Teamquest Corp. 19.3 19.1 20.3 6.5 0.022 126

TechExcel Inc. 2.0 2.0 2.2 8.6 0.002 240

Tectia 11.7 11.5 10.1 -11.8 0.011 179

TIBCO 33.1 33.1 37.9 14.5 0.042 96

TOTVS 0.1 0.1 0.2 30.1 0.000 262

Trend Micro 1,019.2 1,081.8 1,208.7 11.7 1.330 14

Tripwire Inc. 74.9 83.8 94.6 12.8 0.104 59

Trustwave 25.0 58.0 68.8 18.7 0.076 72

Turbolinux Inc. 3.6 3.2 3.5 8.2 0.004 227

UC4 54.0 62.4 68.2 9.3 0.075 73

Ultrapower 13.3 13.6 16.5 21.6 0.018 145

Unet System 2.9 3.2 2.6 -19.6 0.003 236

122 #235326 ©2012 IDC

T A B L E 1 2


2009 2010 2011

2010–2011

Growth (%)

2011 Share

(%) 2011 Rank

Unicom Systems 18.8 19.3 19.1 -1.2 0.021 130

UNIFY Corp. 7.0 13.0 13.8 6.8 0.015 159

Unisys 157.2 153.1 164.0 7.1 0.180 41

Uptime Software 6.0 7.4 8.5 15.0 0.009 191

USU Software AG 16.4 17.3 20.9 20.8 0.023 122

Vasco 17.2 18.5 20.1 8.7 0.022 127

VBA 0.2 0.2 – NA – 269

Veeam 29.8 46.0 84.9 84.4 0.093 63

Venus Tec 2.3 2.6 3.7 41.6 0.004 223

Versata 20.2 21.2 21.8 2.7 0.024 119


VMTurbo – – 2.5 NA 0.003 238

VMware 1,822.1 2,582.3 3,370.3 30.5 3.710 6

Warevalley – 3.0 5.4 78.9 0.006 210

Waterford Technologies 14.3 15.6 18.9 20.9 0.021 132

Wavelink Corp. 20.3 20.5 19.0 -7.5 0.021 131

Webroot 128.1 140.0 129.9 -7.2 0.143 46

Websense 251.4 251.4 254.8 1.4 0.280 31

Webspy 0.3 0.4 0.4 10.5 0.000 260

WINS Technet 1.3 1.4 1.6 12.3 0.002 246

Zenoss 4.5 7.0 14.8 111.5 0.016 155

ZL Technologies 14.8 16.6 18.2 9.4 0.020 136

Zoho 37.0 46.3 102.2 120.6 0.113 53

Zucchetti 30.9 33.5 38.2 14.0 0.042 95

Zyrion 2.0 3.8 15.5 310.9 0.017 151

Subtotal 70,496.2 76,913.9 82,376.6 7.1 90.676

Other 6,900.7 7,672.0 8,470.6 10.4 9.324

Total 77,397.0 84,585.8 90,847.2 7.4 100.000

Source: IDC, 2012

T A B L E 1 3

W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y V e n d o r a n d R e g i o n ,

2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

ABC Systems 5.09 0.011 2.09 0.007 0.60 0.003 7.79 0.009

Abiquo 2.31 0.005 0.35 0.001 0.38 0.002 3.04 0.003

Accelops 5.50 0.012 – – – – 5.50 0.006

Acronis 41.25 0.091 57.03 0.202 32.59 0.188 130.87 0.144


Adaptive 7.26 0.016 2.80 0.010 0.40 0.002 10.46 0.012

Adaptive Computing 14.30 0.032 5.50 0.019 2.20 0.013 22.00 0.024

©2012 IDC #235326 123

T A B L E 1 3


2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Adobe 134.47 0.298 114.01 0.403 38.88 0.224 287.36 0.316

Advanced Systems Concepts 12.75 0.028 5.88 0.021 1.78 0.010 20.40 0.022

Ahnlab Inc. 0.87 0.002 – – 37.35 0.215 38.22 0.042

Alcatel-Lucent 102.33 0.226 48.34 0.171 25.93 0.149 176.59 0.194

Alloy Software 0.96 0.002 0.13 0.000 0.06 0.000 1.15 0.001

Alps System Integration – – – – 30.30 0.174 30.30 0.033

AppDynamics 6.00 0.013 – – – – 6.00 0.007

Apple 508.52 1.125 233.93 0.827 163.35 0.940 905.79 0.997

Aranda Software 18.86 0.042 – – – – 18.86 0.021

ASG 88.38 0.196 41.96 0.148 6.51 0.037 136.85 0.151

Atempo 14.67 0.032 29.66 0.105 3.60 0.021 47.92 0.053

Attachmate 528.98 1.171 375.29 1.327 85.43 0.492 989.70 1.089

Avast Software 28.14 0.062 35.54 0.126 4.39 0.025 68.07 0.075

Avaya Inc. 35.88 0.079 25.88 0.092 11.59 0.067 73.35 0.081


Grisoft)

120.78 0.267 83.20 0.294 2.71 0.016 206.69 0.228

Axios Systems 4.46 0.010 7.95 0.028 0.69 0.004 13.09 0.014

Axway 15.96 0.035 3.83 0.014 – – 19.79 0.022

B & L Associates 10.25 0.023 1.87 0.007 – – 12.12 0.013

BackOffice Associates 0.63 0.001 0.15 0.001 – – 0.78 0.001

Balabit – – 0.89 0.003 – – 0.89 0.001

Barracuda 10.71 0.024 5.82 0.021 0.72 0.004 17.25 0.019

Beta Systems Software AG 5.54 0.012 37.95 0.134 – – 43.48 0.048

Birdstep Technology 1.83 0.004 12.71 0.045 – – 14.53 0.016

BitDefender 24.71 0.055 66.44 0.235 15.85 0.091 107.00 0.118

Blue Coat 2.66 0.006 1.19 0.004 0.54 0.003 4.38 0.005

Bluestripe Software 8.26 0.018 0.94 0.003 – – 9.20 0.010

BMC 986.69 2.183 496.81 1.757 114.62 0.659 1,598.12 1.759


Brainzsquare – – – – 7.06 0.041 7.06 0.008

BSP – – – – 35.58 0.205 35.58 0.039

Bull SAS 9.60 0.021 126.10 0.446 11.85 0.068 147.54 0.162

C2C 6.39 0.014 4.87 0.017 0.14 0.001 11.40 0.013

CA Technologies 1,689.21 3.738 649.19 2.296 302.97 1.743 2,641.37 2.907

Canon IT Solutions – – – – 15.55 0.089 15.55 0.017

CFEngine 2.00 0.004 – – – – 2.00 0.002

Check Point Software

Technologies

126.38 0.280 137.98 0.488 63.00 0.362 327.37 0.360

CiRBA 4.66 0.010 7.11 0.025 0.44 0.003 12.20 0.013

Cisco 348.60 0.771 83.47 0.295 12.93 0.074 445.00 0.490

Citrix 915.68 2.026 409.11 1.447 146.23 0.841 1,471.02 1.619

Comarch SA – – 1.38 0.005 – – 1.38 0.002

CommVault 226.70 0.502 81.66 0.289 43.17 0.248 351.53 0.387

Compuware 184.76 0.409 88.12 0.312 24.11 0.139 297.00 0.327

Correlsense 7.50 0.017 0.40 0.001 – – 7.90 0.009

124 #235326 ©2012 IDC

T A B L E 1 3


2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Courion Corp. 17.82 0.039 4.24 0.015 – – 22.06 0.024

Critical Path 1.74 0.004 3.02 0.011 0.53 0.003 5.29 0.006

CS2C – – – – 3.16 0.018 3.16 0.003

Data Global (formerly GFT

Inboxx)

– – 8.83 0.031 – – 8.83 0.010

DataCore Software 1.48 0.003 23.85 0.084 6.47 0.037 31.80 0.035

Datawatch Corp. 1.53 0.003 0.48 0.002 – – 2.01 0.002

Dell 99.75 0.221 54.06 0.191 17.57 0.101 171.38 0.189

Digicert – – – – 1.56 0.009 1.56 0.002

Digital Arts – – – – 31.56 0.182 31.56 0.035

Diskeeper Corp. 5.80 0.013 2.96 0.010 0.34 0.002 9.09 0.010

Dr.Web 6.34 0.014 28.01 0.099 3.98 0.023 38.32 0.042

Dream Security – – – – 4.13 0.024 4.13 0.005

DynamicOps 12.70 0.028 3.75 0.013 0.75 0.004 17.20 0.019

EastSoft – – – – 3.09 0.018 3.09 0.003

eG Innovations 12.77 0.028 2.36 0.008 0.62 0.004 15.76 0.017

Egenera Inc. 15.58 0.034 6.69 0.024 3.24 0.019 25.52 0.028

eGlobal System – – – – 5.40 0.031 5.40 0.006

eIQ Networks Inc. 11.91 0.026 5.21 0.018 – – 17.13 0.019


Embotics 2.67 0.006 0.33 0.001 – – 3.00 0.003

EMC 2,404.64 5.321 1,391.63 4.922 555.39 3.195 4,351.66 4.790

Empirix 13.56 0.030 2.48 0.009 2.68 0.015 18.72 0.021

ENEA 3.95 0.009 34.60 0.122 3.77 0.022 42.32 0.047

Enterasys Networks Inc. 58.72 0.130 20.07 0.071 – – 78.79 0.087

Entrust Inc. 30.38 0.067 9.92 0.035 2.67 0.015 42.97 0.047

ESET 65.04 0.144 99.60 0.352 32.92 0.189 197.56 0.217

Esker Software 5.34 0.012 7.99 0.028 2.27 0.013 15.60 0.017

Eurosoft (UK) 1.64 0.004 3.33 0.012 – – 4.97 0.005

EVault (A Seagate Company) 81.34 0.180 14.24 0.050 – – 95.58 0.105

Falconstor Software Inc. 55.84 0.124 20.71 0.073 15.58 0.090 92.12 0.101

Fasoo.com – – – – 12.42 0.071 12.42 0.014

Fenestrae BV 3.40 0.008 4.25 0.015 – – 7.65 0.008


Fortinet 8.63 0.019 7.74 0.027 5.31 0.031 21.68 0.024


F-Secure Corp. 19.46 0.043 158.96 0.562 19.52 0.112 197.94 0.218

Fujitsu 68.18 0.151 87.61 0.310 1,278.45 7.355 1,434.23 1.579

Gale Technologies 2.96 0.007 0.74 0.003 – – 3.70 0.004

Gemalto 36.31 0.080 56.28 0.199 2.41 0.014 95.01 0.105

Global Relay 20.42 0.045 1.86 0.007 0.93 0.005 23.20 0.026

Google Inc. 100.25 0.222 17.06 0.060 3.21 0.018 120.52 0.133


GT Software 0.77 0.002 0.11 0.000 – – 0.88 0.001

Guanqun Jinchen – – – – 8.93 0.051 8.93 0.010

©2012 IDC #235326 125

T A B L E 1 3


2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Guidance 68.34 0.151 8.83 0.031 2.12 0.012 79.29 0.087

Hauri Inc. – – – – 7.06 0.041 7.06 0.008

HDS 258.93 0.573 217.54 0.769 87.93 0.506 564.40 0.621

Help/Systems 3.52 0.008 7.57 0.027 – – 11.09 0.012

Heroix Corp. 16.94 0.037 3.09 0.011 0.46 0.003 20.50 0.023

HID Global 14.32 0.032 16.82 0.059 3.54 0.020 34.68 0.038

Hitachi 53.19 0.118 9.82 0.035 1,187.40 6.832 1,250.40 1.376

Hornbill Systems Ltd. 2.15 0.005 14.39 0.051 – – 16.54 0.018

HP 1,994.45 4.413 1,516.67 5.364 547.84 3.152 4,058.96 4.468

Huawei – – – – 3.14 0.018 3.14 0.003

IBM 3,879.43 8.584 2,927.88 10.355 1,122.71 6.459 7,930.02 8.729

Inca Internet – – – – 10.83 0.062 10.83 0.012

Infosec – – – – 4.71 0.027 4.71 0.005

InfoTel Corp. 3.45 0.008 5.15 0.018 – – 8.59 0.009

InfoVista 13.33 0.029 31.62 0.112 7.66 0.044 52.61 0.058

Initech – – – – 8.96 0.052 8.96 0.010


Prognosis)

28.56 0.063 9.18 0.032 6.81 0.039 44.55 0.049

Intel Corp. 1,166.25 2.581 481.02 1.701 276.97 1.594 1,924.24 2.118

Ipswitch 20.75 0.046 4.02 0.014 0.24 0.001 25.00 0.028

ISIS Papyrus 4.83 0.011 26.33 0.093 1.33 0.008 32.50 0.036

iVirtua 12.18 0.027 – – – – 12.18 0.013

Jiangmin – – – – 6.32 0.036 6.32 0.007

JiranSoft – – – – 6.23 0.036 6.23 0.007

JIT – – – – 25.78 0.148 25.78 0.028

Kaavo 3.20 0.007 – – – – 3.20 0.004

Kaseya 71.33 0.158 43.80 0.155 9.54 0.055 124.67 0.137

Kaspersky Lab 170.40 0.377 380.20 1.345 62.44 0.359 613.04 0.675


Keyware – – 3.55 0.013 – – 3.55 0.004

Kingsoft – – – – 12.00 0.069 12.00 0.013

Kofax 2.13 0.005 8.52 0.030 0.35 0.002 11.00 0.012

Ksign – – – – 8.53 0.049 8.53 0.009


Layer 7 Technologies 10.27 0.023 1.47 0.005 0.77 0.004 12.51 0.014


LiveOffice 33.99 0.075 1.99 0.007 0.17 0.001 36.15 0.040

LogMeIn Inc. 86.72 0.192 10.69 0.038 22.05 0.127 119.46 0.131

Lumension Security 53.91 0.119 25.70 0.091 2.63 0.015 82.24 0.091

LynuxWorks Inc. 6.68 0.015 4.90 0.017 1.64 0.009 13.22 0.015

M86 Security – – 7.22 0.026 – – 7.22 0.008

ManageIQ 5.40 0.012 0.47 0.002 0.13 0.001 6.00 0.007

Mandriva 1.78 0.004 1.91 0.007 0.03 0.000 3.73 0.004

MarkAny – – – – 5.83 0.034 5.83 0.006

Matrix42 16.38 0.036 26.17 0.093 – – 42.54 0.047

126 #235326 ©2012 IDC

T A B L E 1 3


2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Mentor Graphics 37.14 0.082 6.56 0.023 11.11 0.064 54.82 0.060

Metron Technology Ltd. AG 2.65 0.006 0.77 0.003 1.54 0.009 4.96 0.005

Microsoft 12,867.47 28.473 8,555.58 30.259 4,825.25 27.762 26,248.30 28.893

Mimecast 11.25 0.025 33.78 0.119 0.07 0.000 45.10 0.050

Multima Corp. 2.98 0.007 0.58 0.002 – – 3.56 0.004

nCircle 27.30 0.060 1.99 0.007 0.71 0.004 29.99 0.033

NEC 30.78 0.068 20.77 0.073 989.43 5.693 1,040.97 1.146

NetApp 803.87 1.779 407.73 1.442 78.59 0.452 1,290.20 1.420

netEvidence 2.51 0.006 2.58 0.009 – – 5.09 0.006

netForensics 7.93 0.018 3.81 0.013 5.70 0.033 17.44 0.019

Netop Solutions 7.74 0.017 8.73 0.031 – – 16.48 0.018

Netsecure Technology – – – – 0.89 0.005 0.89 0.001

Netuitive 33.57 0.074 11.43 0.040 – – 45.00 0.050

New Relic 14.00 0.031 – – – – 14.00 0.015

NICSTECH – – – – 1.85 0.011 1.85 0.002

Nilesoft – – – – 0.88 0.005 0.88 0.001

Nimbula 1.00 0.002 – – – – 1.00 0.001

nKia – – – – 4.01 0.023 4.01 0.004

Nolio Software 0.46 0.001 1.21 0.004 – – 1.67 0.002


Norman ASA 4.08 0.009 49.86 0.176 – – 53.94 0.059

NovaStor 4.23 0.009 6.00 0.021 0.06 0.000 10.28 0.011

NsFocus – – – – 7.36 0.042 7.36 0.008

NuBridges 9.48 0.021 2.03 0.007 – – 11.51 0.013

Numara Software 65.30 0.144 22.91 0.081 3.79 0.022 92.00 0.101

Nuri Telecom – – – – 1.16 0.007 1.16 0.001

Omtool Ltd. 13.48 0.030 1.65 0.006 0.26 0.002 15.39 0.017

OpenText 77.79 0.172 71.52 0.253 5.46 0.031 154.78 0.170

OPNET 82.37 0.182 22.84 0.081 2.23 0.013 107.43 0.118

Opscode 3.00 0.007 – – – – 3.00 0.003

Optier 32.88 0.073 9.58 0.034 1.44 0.008 43.90 0.048

Oracle 415.56 0.920 230.86 0.816 113.60 0.654 760.01 0.837

ORSYP SA 5.58 0.012 29.56 0.105 0.36 0.002 35.50 0.039

Oullim Information Technology – – – – 0.04 0.000 0.04 0.000

Panda Security 64.98 0.144 98.59 0.349 3.45 0.020 167.02 0.184

Parallels 50.75 0.112 30.64 0.108 5.27 0.030 86.65 0.095

Parature Inc. 3.02 0.007 0.34 0.001 – – 3.36 0.004

Penta Security Systems – – – – 6.84 0.039 6.84 0.008

Platform Computing 49.63 0.110 20.90 0.074 7.73 0.044 78.26 0.086

Plus Technologies 2.74 0.006 2.11 0.007 0.06 0.000 4.90 0.005

Precise Software 20.93 0.046 9.66 0.034 – – 30.58 0.034

Primeur – – 2.43 0.009 – – 2.43 0.003

Progress Software Corp. 12.14 0.027 – – 2.78 0.016 14.92 0.016

Proofpoint 18.12 0.040 2.69 0.010 1.18 0.007 21.99 0.024

Puppet Labs 2.50 0.006 – – – – 2.50 0.003

©2012 IDC #235326 127

T A B L E 1 3


2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Quality Corp. – – – – 20.32 0.117 20.32 0.022

Qualys 48.85 0.108 20.14 0.071 2.48 0.014 71.48 0.079

Quest Software 330.65 0.732 180.33 0.638 55.94 0.322 566.91 0.624

Rapid7 29.65 0.066 1.38 0.005 0.98 0.006 32.02 0.035

Raxco 2.79 0.006 0.98 0.003 0.33 0.002 4.10 0.005

RealNetworks Inc. 43.64 0.097 14.79 0.052 8.86 0.051 67.29 0.074

Red Flag Software Co. Ltd. – – – – 5.87 0.034 5.87 0.006

Red Hat 508.38 1.125 183.74 0.650 128.28 0.738 820.40 0.903

Redwood 19.45 0.043 16.86 0.060 0.42 0.002 36.73 0.040

Research In Motion 154.43 0.342 93.34 0.330 61.66 0.355 309.43 0.341

Resonate Inc. 5.30 0.012 0.47 0.002 0.20 0.001 5.97 0.007

Rightscale 14.59 0.032 2.41 0.009 2.20 0.013 19.20 0.021

Rising – – – – 24.29 0.140 24.29 0.027

Rocket Software 11.48 0.025 4.74 0.017 0.97 0.006 17.19 0.019

SafeNet Inc. 194.75 0.431 88.87 0.314 37.54 0.216 321.16 0.354

SAP 35.40 0.078 37.24 0.132 4.12 0.024 76.77 0.085

SAS 18.71 0.041 20.23 0.072 1.46 0.008 40.40 0.044

ScienceLogic 11.03 0.024 4.72 0.017 – – 15.75 0.017

SDC – – 0.26 0.001 – – 0.26 0.000

Secuve – – – – 7.01 0.040 7.01 0.008

ServiceNow 73.37 0.162 19.56 0.069 4.89 0.028 97.82 0.108

SEVEN Networks Inc. 6.13 0.014 8.68 0.031 2.48 0.014 17.29 0.019

SGA – – – – 8.91 0.051 8.91 0.010

Shanghai Koal – – – – 18.66 0.107 18.66 0.021

Sightline Systems 6.29 0.014 5.12 0.018 – – 11.41 0.013


Skybox Security 9.13 0.020 8.48 0.030 – – 17.61 0.019

SOA Software Inc. 17.55 0.039 3.95 0.014 – – 21.50 0.024

SoftCamp – – – – 9.58 0.055 9.58 0.011

Softforum – – – – 9.55 0.055 9.55 0.011


America

38.73 0.086 11.35 0.040 1.90 0.011 51.99 0.057

Solarwinds 144.25 0.319 43.49 0.154 – – 187.75 0.207

Solipsis 0.28 0.001 0.74 0.003 – – 1.02 0.001

Sophos 124.00 0.274 195.20 0.690 46.81 0.269 366.01 0.403

SourceFire 25.80 0.057 4.43 0.016 2.90 0.017 33.13 0.036

Star Storage – – 0.50 0.002 – – 0.50 0.001

SteelEye Technology Inc.

(SIOS)

3.69 0.008 3.06 0.011 4.75 0.027 11.50 0.013

Stonebranch 3.89 0.009 7.81 0.028 – – 11.70 0.013

Stringdata – – 0.44 0.002 – – 0.44 0.000

SumTotal 4.37 0.010 0.66 0.002 0.23 0.001 5.27 0.006

SupportSoft 13.20 0.029 1.73 0.006 – – 14.93 0.016

Symantec 3,418.24 7.564 1,740.23 6.155 1,135.67 6.534 6,294.14 6.928

Syncsort 49.26 0.109 9.85 0.035 0.96 0.006 60.07 0.066

128 #235326 ©2012 IDC

T A B L E 1 3


2 0 1 1


Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)

Revenue

($M)

Share

(%)


Teamquest Corp. 16.89 0.037 2.92 0.010 0.49 0.003 20.30 0.022

TechExcel Inc. 1.50 0.003 0.51 0.002 0.15 0.001 2.17 0.002

Tectia 6.46 0.014 2.34 0.008 1.35 0.008 10.14 0.011

TIBCO 9.72 0.022 27.69 0.098 0.54 0.003 37.95 0.042

TOTVS 0.17 0.000 – – – – 0.17 0.000

Trend Micro 290.33 0.642 213.50 0.755 704.86 4.055 1,208.69 1.330

Tripwire Inc. 79.51 0.176 7.81 0.028 7.27 0.042 94.59 0.104

Trustwave 56.32 0.125 10.94 0.039 1.56 0.009 68.82 0.076

Turbolinux Inc. – – – – 3.50 0.020 3.50 0.004

UC4 28.51 0.063 38.45 0.136 1.25 0.007 68.22 0.075

Ultrapower – – – – 16.48 0.095 16.48 0.018

Unet System – – – – 2.61 0.015 2.61 0.003

Unicom Systems 10.09 0.022 8.99 0.032 – – 19.08 0.021

UNIFY Corp. 12.68 0.028 1.17 0.004 – – 13.84 0.015

Unisys 92.08 0.204 62.79 0.222 9.08 0.052 163.95 0.180

Uptime Software 6.44 0.014 1.97 0.007 0.09 0.001 8.50 0.009

USU Software AG – – 20.89 0.074 – – 20.89 0.023

Vasco 6.29 0.014 11.42 0.040 2.37 0.014 20.08 0.022

Veeam 37.59 0.083 41.55 0.147 5.78 0.033 84.91 0.093

Venus Tec – – – – 3.72 0.021 3.72 0.004

Versata 18.74 0.041 2.90 0.010 0.13 0.001 21.77 0.024


VMTurbo 2.50 0.006 – – – – 2.50 0.003

VMware 1,831.62 4.053 860.11 3.042 678.56 3.904 3,370.28 3.710

Warevalley – – – – 5.40 0.031 5.40 0.006

Waterford Technologies 10.35 0.023 8.18 0.029 0.35 0.002 18.89 0.021

Wavelink Corp. 11.33 0.025 7.43 0.026 0.22 0.001 18.98 0.021

Webroot 106.13 0.235 23.77 0.084 – – 129.89 0.143

Websense 143.23 0.317 86.33 0.305 25.23 0.145 254.79 0.280

Webspy – – – – 0.43 0.002 0.43 0.000

WINS Technet – – – – 1.61 0.009 1.61 0.002

Zenoss 12.84 0.028 1.96 0.007 – – 14.81 0.016

ZL Technologies 17.06 0.038 0.82 0.003 0.32 0.002 18.20 0.020

Zoho 66.94 0.148 32.32 0.114 2.94 0.017 102.21 0.113

Zucchetti 1.36 0.003 36.83 0.130 – – 38.20 0.042

Zyrion 14.73 0.033 0.77 0.003 – – 15.50 0.017

Subtotal 40,944.83 90.603 25,338.46 89.615 16,093.31 92.591 82,376.60 90.676

Other 4,246.41 9.397 2,936.48 10.385 1,287.73 7.409 8,470.63 9.324

Total 45,191.24 100.000 28,274.95 100.000 17,381.04 100.000 90,847.23 100.000

Source: IDC, 2012

©2012 IDC #235326 129

Performance of Leading Vendors in 2011

Microsoft, IBM, Oracle, SAP, Symantec, HP, EMC, CA Technologies, Adobe, and

VMware were the 10 leading vendors in the worldwide software market in 2011.

There were two changes in ranking from 2010 for these leading vendors. One was

HP and Symantec swapping the number 5 and number 6 spots and the other was

VMware replacing Fujitsu in the number 10 spot. Collectively, these 10 leading

vendors account for 48.4% of total worldwide packaged software revenue.

Additionally:

It is important to note that the 2010 rankings are based on data presented in this

study (refer back to Table 2), not on what was published last year, because

divestitures, mergers and acquisitions, and other updated information invalidate

comparisons using the 2010 data from previous studies.

See Appendix A for information regarding the treatment and impact of currency

exchange rates on the data contained in this study.

Top 50 Vendors' Shares of the Worldwide Software Market by

Operating Environment

Table 14 presents the top 50 software vendors worldwide by total software revenue

segmented by major operating environments. For situations in which packages are

licensed to multiple platforms, IDC allocates revenue to the primary server platform,

thus potentially understating client-side revenue, particularly in the applications

primary market.

T A B L E 1 4

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s a n d O p e r a t i n g

E n v i r o n m e n t , 2 0 1 1 ( $ M )

Mainframe Unix

Linux/other

open

source

Windows

32 and 64 Other Total Rank

Microsoft 0.0 204.8 1,024.4 55,252.8 1,186.4 57,668.4 1

IBM 9,197.7 6,216.6 2,335.2 9,020.8 1,570.9 28,341.2 2

Oracle 317.2 10,797.6 3,871.2 10,346.0 984.2 26,316.0 3

SAP 48.0 4,615.3 1,039.7 9,689.1 146.4 15,538.6 4

Symantec 0.8 1,447.7 400.2 4,300.9 217.9 6,367.5 5

HP 55.3 2,493.8 437.9 2,800.1 344.2 6,131.4 6

EMC 261.3 1,678.2 167.3 1,455.3 1,322.8 4,884.9 7

CA Technologies 2,470.1 641.0 103.6 1,077.3 94.4 4,386.4 8

Adobe 0.0 398.9 100.8 3,095.1 561.6 4,156.3 9

VMware 0.0 67.9 675.9 2,739.5 26.0 3,509.3 10

Fujitsu 939.0 1,027.6 183.5 890.8 22.8 3,063.7 11

SAS 656.7 494.0 90.2 1,227.6 56.3 2,524.9 12

Intuit 0.0 115.2 84.9 2,197.5 58.8 2,456.5 13

130 #235326 ©2012 IDC

T A B L E 1 4

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y T o p 5 0 V e n d o r s a n d O p e r a t i n g

E n v i r o n m e n t , 2 0 1 1 ( $ M )

Mainframe Unix

Linux/other

open

source

Windows

32 and 64 Other Total Rank

Siemens 252.9 655.7 23.6 842.2 595.4 2,369.7 14

Infor 84.8 298.4 87.7 1,323.8 498.1 2,292.9 15

Dassault Systèmes 109.9 425.0 46.3 1,654.4 0.0 2,235.6 16

Autodesk 0.0 83.2 49.5 1,655.6 331.7 2,120.0 17

Salesforce.com – 957.3 999.1 52.2 – 2,008.7 18

Intel Corp. – 163.1 171.2 1,404.5 244.5 1,983.3 19

BMC 671.4 616.5 35.3 622.0 19.9 1,965.1 20

Hitachi 605.7 608.0 79.0 626.1 0.2 1,918.9 21

Sage 0.0 8.9 177.1 1,686.0 0.0 1,872.0 22

Cisco 4.5 367.1 67.1 1,358.1 0.0 1,796.9 23

Citrix 0.0 26.5 99.5 1,535.2 0.0 1,661.1 24

NEC 291.0 581.2 109.2 633.5 0.1 1,615.0 25

Activision Blizzard – – – 1,501.7 – 1,501.7 26

SunGard 192.1 574.6 12.9 454.3 237.6 1,471.5 27

Synopsys – 845.4 513.7 100.6 0.0 1,459.7 28

McKesson 4.9 857.0 9.3 333.3 153.3 1,357.9 29

Apple 0.0 1,198.8 3.7 106.4 46.5 1,355.4 30

NetApp 0.0 138.6 75.4 443.3 633.0 1,290.2 31

Trend Micro – 63.4 95.0 1,037.7 12.7 1,208.7 32

ESRI 34.2 236.9 74.5 790.9 2.2 1,138.7 33

Attachmate 3.8 9.3 307.0 573.3 225.6 1,118.9 34

Cadence Design Systems 0.0 915.1 37.5 49.6 – 1,002.1 35

Teradata 1.2 439.1 467.1 79.6 2.8 989.7 36

OpenText 2.9 251.2 48.4 664.7 7.3 974.6 37

DATEV – – 26.5 947.7 – 974.2 38

PTC 0.0 167.4 21.9 769.9 7.0 966.3 39

Software AG 347.0 270.1 63.8 265.7 1.5 948.1 40

Red Hat 0.0 27.8 879.7 26.5 0.8 934.8 41

Mentor Graphics 0.0 662.6 5.4 178.2 59.6 905.8 42

Avaya Inc. 34.2 210.8 16.9 589.9 32.5 884.4 43

Nuance Communications Inc. 0.0 99.2 17.2 614.1 119.2 849.7 44

Quest Software 1.2 135.6 177.6 501.9 0.2 816.5 45

Compuware 417.5 169.3 10.0 164.2 42.1 803.2 46

Electronic Arts – – – 780.3 – 780.3 47

TIBCO 6.4 358.2 56.8 256.7 52.1 730.2 48

Cerner – 169.3 2.8 100.8 428.5 701.3 49

Ansys Inc. – 393.9 7.6 269.9 – 671.4 50

Subtotal 17,011.9 43,183.1 15,390.3 129,087.5 10,346.9 215,019.7

Other 7,415.0 27,847.4 7,349.3 55,084.8 12,073.9 109,770.5

Total 24,426.9 71,030.5 22,739.6 184,172.3 22,420.8 324,790.1

Source: IDC, 2012

©2012 IDC #235326 131

F U T U R E O U T L O O K

F o r e c a s t a n d A s s u m p t i o n s

Table 15 lists the top 3 assumptions, and Table 16 summarizes the general

underlying assumptions used to develop the market forecasts.

T A B L E 1 5

T o p 3 A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6

Market Force IDC Assumption Significance

Changes to This

Assumption That Could

Affect Current Forecast Comments

Economy IDC assumes that the

global economy will be

broadly stable but tepid in

2012, with the crisis in

Western Europe casting a

shadow. Worldwide GDP

growth will be around

2.5%, weighed down by

Europe. Short-term

prospects for the U.S.

economy have improved

a little since CY 4Q11,

and Japan will continue

its recovery from the

earthquake and tsunami.

In Western Europe, the

economy will flatline at

0% because of weak

business and consumer

confidence and the

impact of austerity

measures. Some

countries in Europe have

already entered a

recession, and more

countries could follow.

Emerging markets have

so far remained relatively

resilient, but a downside

scenario (unraveling of

the European single

currency) could derail

momentum in all regions.

Given the

interrelationships

among regions,

economic instability

because of the debt

crisis in Europe puts

a risk not just for the

regional forecasts but

for other regions as

well.

An upside change

could enhance software

spending by improving

IT expenditures

(including software)

and bolstering

consumer confidence.

A downside change

(e.g., a worsening of

the sovereign debt

crisis in Western

Europe) could have the

opposite effect.

Given global

economic

uncertainties, it

seems that the

software boom of the

post-2008 period will

start a period of

moderation in 2012.

That is, we will have

reached an inflection

point in the rate of

software growth.

132 #235326 ©2012 IDC

T A B L E 1 5

T o p 3 A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6

Market Force IDC Assumption Significance

Changes to This

Assumption That Could

Affect Current Forecast Comments

Cloud Cloud is a new paradigm

of computing that will

shape IT spending over

the next several decades

— the logical evolution of

what we called "dynamic

IT" for years. It entails

shared access to

virtualized resources over

the Internet. IDC

estimates that cloud

services (public cloud)

increased 34% in 2010 to

nearly $22 billion, or

about 1.6% of IT

spending, and that

percentage should

increase to 3% by 2014.

Cloud represents the

fastest-growing

delivery model for

software and

represents an

accelerator for

software growth. At

the same time, it

impacts services as a

decelerator, since it

reduces the cost of

delivering services.

The main inhibitors for

adoption of cloud are

concerns about security

and also regulations on

where data is stored to

ensure privacy. The

pace at which these

issues are addressed in

specific geographies

impact the overall

worldwide forecast and

pace of public cloud

adoption.

Cloud is a key

element of what IDC

terms the 3rd

platform. The growth

in PaaS adoption will

govern the availability

of applications in the

public cloud for

buyers to subscribe

to.

Software Software spending has

rebounded strongly over

the past two years and

was largely ahead of

expectations in 2011.

There is some evidence

that software spending is

becoming a substitute for

some labor costs. While

hardware growth has

softened in the past six

months, momentum has

shifted to software

investments.

Jobs lead to

consumer spending

that drive corporate

profits and thus the

demand for software

expenditures. But

we're now seeing

another impact, which

is that software

spending comes

ahead of spending on

additional employees.

However, job growth

should follow,

assuming the new

skills required can be

found.

Thus far, new job

creation has been tepid

at best and

unemployment rates

have remained high in

many industrialized

countries. This could

have a delayed impact

on software spending

growth if

unemployment rates

persist at the current

high levels.

Consumer spending

and confidence are

key to long-term

sustained growth in

software markets.

Continued high

unemployment is a

definite market

inhibitor.

Source: IDC, May 2012

©2012 IDC #235326 133

T A B L E 1 6

K e y F o r e c a s t A s s u m p t i o n s f o r t h e W o r l d w i d e S o f t w a r e M a r k e t , 2 0 1 2 – 2 0 1 6

Market Force IDC Assumption Impact

Accelerator/

Inhibitor/

Neutral

Certainty of

Assumption

Top 3

assumptions

Economy IDC assumes that the global

economy will be broadly stable

but tepid in 2012, with the crisis

in Western Europe casting a

shadow. Worldwide GDP

growth will be around 2.5%,

weighed down by Europe.

Short-term prospects for the

U.S. economy have improved a

little since CY 4Q11, and Japan

will continue its recovery from

the earthquake and tsunami. In

Western Europe, the economy

will flatline at 0% because of

weak business and consumer

confidence and the impact of

austerity measures. Some

countries in Europe have

already entered a recession,

and more countries could

follow. Emerging markets have

so far remained relatively

resilient, but a downside

scenario (unraveling of the

European single currency)

could derail momentum in all

regions.

High. A down economy affects


confidence, the availability of

credit and private investment,

and internal funding. A

recession would cause

businesses to delay IT

upgrades and some new

projects; a rising economy does

the opposite.

134 #235326 ©2012 IDC

T A B L E 1 6



Accelerator/

Inhibitor/

Neutral

Certainty of

Assumption

Cloud Cloud is a new paradigm of

computing that will shape IT

spending over the next several

decades — the logical evolution

of what we called "dynamic IT"

for years. It entails shared

access to virtualized resources

over the Internet. IDC estimates

that cloud services (public

cloud) increased 34% in 2010

to nearly $22 billion, or about

1.6% of IT spending, and that

percentage should increase to

3% by 2014.

Moderate. The key advantage

to cloud services should be the

ability of IT organizations to

shift IT resources from

maintenance to new initiatives.

This in turn could lead to new

business revenue and

competitiveness as well as

create new opportunities for IT

vendors in SMB and emerging

markets. There may be some

negative impact on other areas

of IT spending (e.g., traditional

service revenue, as lower costs

of delivery leads to lower

contract values).

Software Software spending has

rebounded strongly over the

past two years and was largely

ahead of expectations in 2011.

There is some evidence that

software spending is becoming

a substitute for some labor

costs. While hardware growth

has softened in the past six

months, momentum has shifted

to software investments.

Moderate. Software spending,

about 20% of total IT spending,

can drive spending in hardware

and IT and in business

services.

©2012 IDC #235326 135

T A B L E 1 6



Accelerator/

Inhibitor/

Neutral

Certainty of

Assumption

Macroeconomics

Inflation Inflationary pressures may

exert a negative impact on the

global economy in 2011. Oil,

commodity, and food prices are

rising and many economies are

currently experiencing inflation,

which exceeds the targets set

by central banks. Inflationary

pressures are even more

dangerous for developing

economies than for advanced

countries. In the context of

overall economic growth, which

is still moderate by historical

standards (especially in Europe

and Japan), anti-inflationary

measures have the potential to

be a significant headwind in the

near term.

High. Low inflation keeps

interest rates low and leads to

more capital spending,

including spending on ICT.

High inflation can dampen

investment.

Unemployment/job

creation

Unemployment worldwide is

still hovering at around 10%

(last seen in the 1982

recession), and most regions

will see very slow declines in

their jobless rates over the next

several years. Mature

economies are still vulnerable

to weakening employment

trends in the face of renewed


pessimism, inflationary

pressures, or other headwinds.

Unemployment will even rise in

some countries in Europe,

especially because of public

sector job cuts related to

austerity measures. Job

creation in emerging markets

will be stronger as long as the

global economy remains stable.

Moderate. More employment

drives more need for ICT

spending and is a lagging

indicator of economic recovery;

job creation should be

accompanied by a willingness

to invest in other areas. It's also

becoming clear that IT

spending is, in some cases, a

substitution for labor costs, so

the technology-employment

relationship is multi-faceted.

136 #235326 ©2012 IDC

T A B L E 1 6



Accelerator/

Inhibitor/

Neutral

Certainty of

Assumption

Wild cards We don't predict a future wild

card (which by definition is an

unpredictable event with the

potential to disrupt our

forecasts), but the stability of

the European currency union

represents a wild card that may

have a significant impact on

forecasts. The economy and IT

market in Europe will be flat or

even negative as a result, and

the spillover effects of a

European currency crisis could

be severe for everyone.

Another wild card is the

standoff over Iran, including the

potential impact of conflict on

oil supply and prices. A wild

card that has already impacted

short-term growth is the

flooding in Thailand, which

caused an HDD shortage.

Moderate. Wild card events

such as a collapse of the

eurozone or conflict in Iran

have the potential to

significantly impact global

growth. Even emerging markets

could be vulnerable to a major

crisis. The HDD shortage, a

good example of a wild card

that couldn't have been

foreseen, had a negative

impact on PC volumes.

Global

megatrends

Convergence Convergence is a complex

phenomenon working at many

levels: convergence of the

telephone network and the

Internet, communications and

IT technologies, consumer and

enterprise technologies, and

even storage, routing, and

processing in the datacenter.

Of these, perhaps the most

overarching is the convergence

of voice, video, and data

communications. IDC assumes

that this convergence is a

permanent phenomenon and

that it will pick up pace as the

decade wears on. One

measure is that IDC expects

1.9 billion users on the Internet

and 3 billion users of the phone

network by 2012. The overlap

will be significant.

High. Convergence will drive

new competitive dynamics,

offer new applications and

functions to customers, and

strain the legal and regulatory

systems. It will also drive

increased ICT spending.

©2012 IDC #235326 137

T A B L E 1 6



Accelerator/

Inhibitor/

Neutral

Certainty of

Assumption

Embedded

computing, Internet

of things

This term refers to the

proliferation of client devices

and end-user or end-use

devices at the network edge. Of

7 billion things connected to the

Internet in 2010, 5 billion were

not computers. These other

devices range from Internet-

enabled cell phones and

networked entertainment and

gaming devices to automobiles,

building automation systems,

smart meters and thermostats,

medical electronics, and

industrial controllers. This

doesn't even count RFID tags

and sensors. IDC assumes that

communicating client devices

will proliferate at 5–10 times the

rate of PCs installed. Devices

will both converge (cell phones

with more functionality) and

diverge (single-use devices,

such as RFID readers).

High. The addition of billions of

devices to the network edge will

drive the need for more

enterprise systems to deploy,

manage, and make use of

these devices. It will also shift

the prevailing traffic from the

center of the network outward

to edge inward, which will affect

computing and communications

architectures.

Market

characteristics

Buying sentiment Buying sentiment, as measured

in IDC's FutureScan monthly

poll of CIOs and line-of-

business managers, has

improved in recent months. In

the U.S. poll, buyer confidence

has recovered from a lull in

mid-2011, with most

businesses and CIOs now

predicting solid increases in

their own IT budgets. In our

China poll, businesses are on

average still predicting double-

digit IT spending increases.

Moderate. Buyer sentiment has

long-term consequences for the

approval of IT projects.

Legend: very low, low, moderate, high, very high

Source: IDC, May 2012

138 #235326 ©2012 IDC

Forecast for the Worldwide Software Market

Table 17 presents IDC's projections for growth in the worldwide software market for

2012–2016 by primary market and geographic region. All of the software segments

reached the highest growth rate since the global recession in 2008. This occurred

almost across all market areas (see Figure 2) and regions (see Figure 3).

T A B L E 1 7

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y P r i m a r y M a r k e t a n d R e g i o n ,

2 0 1 1 – 2 0 1 6 ( $ M )

2011 2012 2013 2014 2015 2016

2011–2016

CAGR (%)

Application development

and deployment

Americas 38,939.0 42,271.4 46,471.0 51,115.3 56,247.2 61,877.7 9.7

EMEA 26,434.2 27,663.5 29,293.7 31,388.4 33,871.3 36,670.4 6.8

APJ 12,098.5 12,903.0 13,874.9 14,980.0 16,200.0 17,524.1 7.7

Subtotal 77,471.7 82,837.9 89,639.6 97,483.7 106,318.5 116,072.2 8.4

Applications

Americas 81,094.0 87,019.3 93,468.1 100,294.4 107,856.1 116,196.0 7.5

EMEA 51,388.6 53,190.8 55,585.7 58,455.2 61,708.8 65,163.3 4.9

APJ 23,988.7 25,515.2 27,242.9 29,011.6 31,173.7 33,497.3 6.9

Subtotal 156,471.2 165,725.3 176,296.7 187,761.2 200,738.6 214,856.6 6.5

System infrastructure

software

Americas 45,191.2 48,043.9 50,993.9 53,943.5 56,935.0 59,950.2 5.8

EMEA 28,274.9 29,302.6 30,717.2 32,379.9 34,196.3 36,085.9 5.0

APJ 17,381.0 18,346.0 19,510.0 20,629.0 22,032.1 23,513.8 6.2

Subtotal 90,847.2 95,692.5 101,221.2 106,952.3 113,163.4 119,549.9 5.6

Total

Americas 165,224.2 177,334.7 190,933.1 205,353.1 221,038.3 238,023.9 7.6

EMEA 106,097.7 110,156.9 115,596.6 122,223.5 129,776.4 137,919.6 5.4

APJ 53,468.2 56,764.1 60,627.8 64,620.7 69,405.7 74,535.1 6.9

Total 324,790.1 344,255.7 367,157.6 392,197.3 420,220.4 450,478.6 6.8

Note: See Table 15 for top 3 assumptions and Table 16 for key forecast assumptions.

Source: IDC, 2012

©2012 IDC #235326 139

F I G U R E 2

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y P r i m a r y M a r k e t ,

2 0 1 1 – 2 0 1 6

Source: IDC, 2012

F I G U R E 3

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n , 2 0 1 1 – 2 0 1 6

Source: IDC, 2012

140 #235326 ©2012 IDC

Tables 18–20 illustrate worldwide revenue distribution by operating environment over

the forecast period in each of the three primary markets. For packaged software as a

whole, 32-bit and 64-bit Windows will continue as the leading operating environment,

with a CAGR of 9.2% from 2011 to 2016, and reach $285.8 billion in revenue and a

63.4% market share by the end of the forecast period. Linux and other open source

will experience the largest growth, with a CAGR of 22.0%. By 2016, open source

operating environments will attain a 13.6% market share (up from 7.0% in 2011) and

will take over the second place. Much of Linux's growth will come at the expense of

Unix, which will decline at a CAGR of -3.2%, and will move to third place, with a

13.4% market share in 2016.

T A B L E 1 8


O p e r a t i n g E n v i r o n m e n t , 2 0 1 1 – 2 0 1 6 ( $ M )

2011 2012 2013 2014 2015 2016

2011–2016

CAGR (%)

Mainframe 10,437.7 10,523.6 10,737.5 10,907.9 11,045.1 11,109.2 1.3

Unix 19,902.5 20,045.5 19,748.2 19,232.8 18,431.0 17,323.2 -2.7

Linux/other open source 9,071.9 10,905.5 13,219.7 16,082.3 19,600.3 23,825.9 21.3

Windows 32 and 64 34,982.2 38,448.2 43,146.2 48,611.0 54,763.7 61,540.7 12.0

Other 3,077.3 2,915.1 2,787.9 2,649.7 2,478.5 2,273.2 -5.9

Total 77,471.7 82,837.9 89,639.6 97,483.7 106,318.5 116,072.2 8.4

Growth (%) NA 6.9 8.2 8.8 9.1 9.2


Source: IDC, 2012

T A B L E 1 9

W o r l d w i d e A p p l i c a t i o n S o f t w a r e R e v e n u e b y O p e r a t i n g E n v i r o n m e n t ,

2 0 1 1 – 2 0 1 6 ( $ M )

2011 2012 2013 2014 2015 2016

2011–2016

CAGR (%)

Mainframe 5,727.6 5,850.6 5,919.4 5,968.1 5,959.4 5,903.7 0.6

Unix 35,985.3 36,109.7 35,719.2 34,170.7 32,017.5 29,443.7 -3.9


Windows 32 and 64 93,255.2 101,241.9 110,655.0 121,573.7 134,030.8 148,025.3 9.7

Other 13,446.2 12,530.1 11,682.2 10,883.1 10,102.1 9,307.3 -7.1

Total 156,471.2 165,725.3 176,296.7 187,761.2 200,738.6 214,856.6 6.5

Growth (%) NA 5.9 6.4 6.5 6.9 7.0


Source: IDC, 2012

©2012 IDC #235326 141

T A B L E 2 0

W o r l d w i d e S y s t e m I n f r a s t r u c t u r e S o f t w a r e R e v e n u e b y O p e r a t i n g E n v i r o n m e n t ,

2 0 1 1 – 2 0 1 6 ( $ M )

2011 2012 2013 2014 2015 2016

2011–2016

CAGR (%)

Mainframe 8,261.6 8,399.7 8,626.5 8,790.4 8,890.2 8,933.1 1.6

Unix 15,142.7 15,213.0 15,064.5 14,718.8 14,187.8 13,520.2 -2.2


Windows 32 and 64 55,934.8 59,021.9 62,889.8 67,081.6 71,634.7 76,196.1 6.4

Other 5,897.3 6,090.9 5,982.9 5,860.5 5,722.3 5,535.1 -1.3

Total 90,847.2 95,692.5 101,221.2 106,952.3 113,163.4 119,549.9 5.6

Growth (%) NA 5.3 5.8 5.7 5.8 5.6


Source: IDC, 2012

M a r k e t C o n t e x t

A five-year forecast (2011–2015) was last published for the worldwide packaged

software market in Worldwide Software 2011–2015 Forecast Summary (IDC

#228658, June 2011). Table 21 compares the forecast published in that document

with the current forecast in terms of regional and worldwide revenue and worldwide

annual growth rates. Figure 4 displays the same data in graphical form.

A year ago, IDC was projecting a slight deceleration in packaged software growth in

2011. However, 2011 turned out to be more positive than that projection, resulting in

a 9.8% increase in worldwide revenue. 2012 is projected to show slower growth than

2011 but still mark the beginning of a prolonged period of steady mid-single-digit

growth throughout the forecast period.

142 #235326 ©2012 IDC

T A B L E 2 1

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n , 2 0 0 7 – 2 0 1 6 : C o m p a r i s o n o f J u n e 2 0 1 1

a n d J u n e 2 0 1 2 F o r e c a s t s ( $ M )

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

June 2012 forecast

Americas 137,738.9 142,650.3 140,698.7 152,018.1 165,224.2 177,334.7 190,933.1 205,353.1 221,038.3 238,023.9

EMEA 90,474.5 98,227.3 91,242.2 96,362.0 106,097.7 110,156.9 115,596.6 122,223.5 129,776.4 137,919.6

APJ 36,563.3 42,410.1 42,002.5 47,369.8 53,468.2 56,764.1 60,627.8 64,620.7 69,405.7 74,535.1

Total 264,776.7 283,287.7 273,943.4 295,749.9 324,790.1 344,255.7 367,157.6 392,197.3 420,220.4 450,478.6

Growth (%) NA 7.0 -3.3 8.0 9.8 6.0 6.7 6.8 7.1 7.2

June 2011 forecast

Americas 137,738.9 142,076.7 139,001.4 150,014.2 159,418.5 169,865.8 181,588.6 194,434.1 208,722.6

EMEA 90,474.5 97,882.6 91,237.3 96,201.0 100,929.1 106,872.8 113,608.6 120,857.3 128,328.1

APJ 36,563.3 41,335.6 40,882.0 46,518.4 46,989.3 50,522.0 54,554.3 58,936.6 64,340.4

Total 264,776.7 281,294.9 271,120.6 292,733.6 307,336.9 327,260.6 349,751.5 374,228.0 401,391.1

Growth (%) NA 6.2 -3.6 8.0 5.0 6.5 6.9 7.0 7.3

Notes:

See Worldwide Software 2011–2015 Forecast Summary (IDC #228658, June 2011) for prior forecast.

Historical market values presented here are as published in prior IDC documents based on the market taxonomies and current U.S. dollar exchange rates existing at the time the

data was originally published. For more details, see the Historical Market Values and Exchange Rates section of Appendix A.

Source: IDC, 2012

©2012 IDC #235326 143

F I G U R E 4

W o r l d w i d e P a c k a g e d S o f t w a r e R e v e n u e b y R e g i o n , 2 0 0 7 – 2 0 1 6 :

C o m p a r i s o n o f J u n e 2 0 1 1 a n d J u n e 2 0 1 2 F o r e c a s t s

Source: IDC, 2012

E S S E N T I A L G U I D A N C E

We are in a period of significant change in the software industry. The following points

are key to positioning for future growth:

2011 showed a continuous growing trend in software from the impact of the

Great Recession experienced in 2009. But expect a slowing of this trend in 2012.

The shift to the 3rd platform (incorporating cloud delivery, Big Data/analytics,

mobility as the deployment target, and social business) will have a fundamental

impact for the next decade, requiring suppliers to meet changing user

expectations.

The worldwide aggregate forecast does not tell the full story of different economic

situations in different regions, driving differential growth rates and requiring

different local strategies to meet differing local and regional requirements.

144 #235326 ©2012 IDC

L E A R N M O R E

R e l a t e d R e s e a r c h

Forecast and Competitive Analysis Documents

Worldwide Development Languages, Environments, and Tools 2011 Vendor

Shares (IDC #235129, June 2012)

Worldwide Distributed Performance and Availability Management Software 2011

Vendor Shares (IDC #235139, June 2012)

Worldwide Enterprise Portals 2011 Vendor Shares (IDC #235128, May 2012)

Worldwide Financial Performance, Strategy Management, and GRC Applications

2011 Vendor Shares (IDC #234848, May 2012)

Worldwide Nonrelational Database Management Systems 2011 Vendor Shares

(IDC #234889, May 2012)

Worldwide Data Integration and Access Software 2011 Vendor Shares (IDC

#234890, May 2012)

Worldwide Relational Database Management Systems 2011 Vendor Shares (IDC

#234894, May 2012)

Worldwide Database Development and Management Tools 2011 Vendor Shares

(IDC #234895, May 2012)

Worldwide System Management Software 2011 Vendor Shares (IDC #235052,

May 2012)

Worldwide Distributed System Management Software 2011 Vendor Shares (IDC

#235053, May 2012)

Worldwide Change and Configuration Management Software 2011 Vendor

Shares (IDC #235073, May 2012)

Worldwide Performance and Availability Management Software 2011 Vendor

Shares (IDC #235127, May 2012)

Worldwide Human Capital Management Applications 2011 Vendor Shares (IDC

#234984, May 2012)

Worldwide Hadoop-MapReduce Ecosystem Software 2012–2016 Forecast (IDC

#234294, May 2012)

Worldwide Human Capital Management Applications 2012–2016 Forecast:

Market Continues Strong (IDC #235156, May 2012)

Worldwide Big Data Technology and Services 2012–2015 Forecast (IDC

#233485, March 2012)

©2012 IDC #235326 145

Worldwide Problem Management Software 2012–2016 Forecast (IDC #233662,

March 2012)

Worldwide Change and Configuration Management Software 2012–2016

Forecast (IDC #233498, March 2012)

Worldwide Performance and Availability Management Software 2012–2016

Forecast (IDC #233537, March 2012)

Worldwide Workload Scheduling and Automation Software 2012–2016 Forecast

(IDC #233539, March 2012)

Worldwide Output Management Software 2012–2016 Forecast (IDC #233731,

March 2012)

Worldwide Cloud Systems Management Software 2012–2016 Forecast (IDC

#234001, March 2012)

Worldwide Public Platform as a Service 2012–2015 Forecast (IDC #232215,

February 2012)

Worldwide Distributed System Management Software 2012–2016 Forecast (IDC

#233424, February 2012)

Worldwide System Management Software 2012–2016 Forecast (IDC #233428,

February 2012)

Worldwide Archival Storage Solutions 2012 Vendor Profiles: A Software View

(IDC #232361, January 2012)

Worldwide Public Cloud Application Platforms 2011–2015 Forecast (IDC

#232171, January 2012)

Worldwide IT Security Products 2011–2015 Forecast and 2010 Vendor Shares:

Comprehensive Security Product Review (IDC #232221, December 2011)

Worldwide IT Project and Portfolio Management SaaS 2011–2015 Forecast and

2010 Vendor Shares: SaaS Drives IT PPM Adoption (IDC #232271, December

2011)

Worldwide Enterprise Applications 2010 Vendor Shares (IDC #232256,

December 2011)

IDC Predictions Documents

Worldwide Application Development and Deployment 2012 Top 10 Predictions

(IDC #233452, March 2012)

Worldwide Software Business Solutions 2012 Top 10 Predictions (IDC #233104,

February 2012)

146 #235326 ©2012 IDC

Worldwide Storage 2012 Top 10 Predictions: Storage Spending Influenced by

Cloud, Big Data, and Mobility Trends (IDC #232557, January 2012)

Worldwide Unified Communications and Collaboration 2012 Top 10 Predictions

(IDC #232897, January 2012)

Other Related Research

IDC's Software Taxonomy, 2011 (IDC #228020, July 2011)

Worldwide Software 2011–2015 Forecast Summary (IDC #228658, June 2011)

A p p e n d i x A : W o r l d w i d e S o f t w a r e M a r k e t

S i z i n g a n d F o r e c a s t M e t h o d o l o g y

The IDC software market sizing and forecasts are presented in terms of packaged

software revenue. IDC uses the term packaged software to distinguish commercially

available software from custom software, not to imply that the software must be

shrink-wrapped or otherwise provided via physical media. Packaged software is

programs or codesets of any type commercially available through sale, lease, rental,

or as a service. Packaged software revenue typically includes fees for initial and

continued right-to-use packaged software licenses. These fees may include, as part

of the license contract, access to product support and/or other services that are

inseparable from the right-to-use license fee structure, or this support may be priced

separately. Upgrades may be included in the continuing right of use or may be priced

separately. All of these are counted by IDC as packaged software revenue.

Packaged software revenue excludes service revenue derived from training,

consulting, and system integration that is separate (or unbundled) from the right-to-

use license but does include the implicit value of software included in a service that

offers software functionality by a different pricing scheme. It is the total packaged

software revenue that is further allocated to markets, geographic areas, and operating

environments.

The market forecast and analysis methodology incorporates information from five

different but interrelated sources, as follows:

Reported and observed trends and financial activity. This study incorporates

reported and observed trends and financial activity in 2011 as of the end of April

2012, including reported revenue data for public companies trading on North

American stock exchanges (full CY 2011 in nearly all cases).

IDC's Software Census interviews. IDC interviews all significant market

participants to determine product revenue, revenue demographics, pricing, and

other relevant information.

Product briefings, press releases, and other publicly available information.

IDC's software analysts around the world meet with hundreds of software

vendors each year. These briefings provide an opportunity to review current and

future business and product strategies, revenue, shipments, customer bases,

target markets, and other key product and competitive information.

©2012 IDC #235326 147

Vendor financial statements and related filings. Although many software

vendors are privately held and choose to limit financial disclosures, information

from publicly held companies provides a significant benchmark for assessing

informal market estimates from private companies. IDC also builds detailed

information related to private companies through in-depth analyst relationships

and maintains an extensive library of financial and corporate information focused

on the IT industry. We further maintain detailed revenue by product area models

on more than 1,000 worldwide vendors.

IDC demand-side research. This includes interviews with business users of

software solutions annually and provides a powerful fifth perspective for

assessing competitive performance and market dynamics. Direct conversations

with technology buyers provide an invaluable complement to the broader survey-

based results.

Ultimately, the data presented in this study represents IDC's best estimates based on

these data sources as well as reported and observed activity by vendors and further

modeling of data that we believe to be true to fill in any information gaps.

The data in this study is derived from all the above sources and entered into the

Software Market Forecaster database, which is then updated on a periodic basis as

new information regarding software vendor revenue becomes available. For this

reason, the reader should note carefully the "as of" date in the Methodology

discussion within the In This Study section, near the beginning of this study,

whenever making comparisons between the data in this study and the data in any

other software revenue study.

Historical Market Values and Exchange Rates

Historical market values presented here are as published in prior IDC documents

based on the market taxonomies and current U.S. dollar exchange rates existing at

the time the data was originally published. For markets other than the United States,

these as-published values are therefore based on a different exchange rate each

year.

Because many individual countries contribute to regional totals, it is difficult to give

precise differences between current and constant currency values in this document.

However, the scale of the difference can be understood from the movement of the

U.S. dollar against major regional currencies. Customers should consider multiplying

regional historical market values for each year by the change in value of the U.S.

dollar against representative currencies in the region as shown in Table 22. This will

provide a better approximation of local market growth. For example, to restate 2010

eurozone values into 2011 dollars, one would adjust the 2010 value upward by 5%

(because the dollar depreciated against the euro in 2011).

Please refer to IDC's regional research studies containing historical forecasts for

multiple countries for more accurate regional growth in local currencies. Note that this

discussion applies only to historical values prior to 2011. 2011 and all future years are

forecast at a constant exchange rate.

148 #235326 ©2012 IDC

T A B L E 2 2

E x c h a n g e R a t e s , 2 0 0 3 – 2 0 1 1 ( % )

2003 2004 2005 2006 2007 2008 2009 2010 2011

Euro 123 112 112 111 102 95 100 105 100

Pound 98 88 88 87 80 87 103 104 100

Yen 145 136 138 146 148 130 117 110 100

Canadian dollar 142 132 122 115 109 108 115 104 100

Mexico peso 87 91 88 88 88 90 109 102 100

Brazilian real 186 175 145 130 116 110 120 106 100

Note: To restate prior-year U.S. dollars, multiply historical market values by the percentage indicated in the table.

Source: IDC, January 2012

A p p e n d i x B : W o r l d w i d e S o f t w a r e M a r k e t

F o r e c a s t S u m m a r y G l o s s a r y

IDC's software research programs maintain a centralized database that includes

worldwide total packaged software revenue for over 1,000 software vendors. We do

not contend that this is an exhaustive list of software providers; in fact, we believe

there are more than 10,000 such suppliers. However, our database is designed to

support very precise forecasting, and the suppliers in the database represent a

majority of the software market's revenue overall and a majority of the revenue in

each of the various segmentations it supports. The revenue is allocated to functional

market segments, geographic areas, revenue types, industries, channels, and

operating environments. The functional software markets defined by the taxonomy

represent a collectively exhaustive and mutually exclusive view of the worldwide

software marketplace.

IDC's software market taxonomy is the basis for the relational multidimensional

schema of the IDC Software Research database. The information from this

continually updated database is used by IDC's software Continuous Intelligence

Services (CISs) (i.e., our subscription research services) to generate consistent

packaged software market sizing and forecasts. In addition, the IDC Software

Research database is used as input to worldwide and regional syndicated trackers,

the Worldwide Software Market Forecaster pivot table subscription products, and as

the foundation for consulting engagements and further segmentations.

Total packaged software revenue is defined as license revenue plus maintenance

revenue plus subscription and other software revenue. It is primarily the total

packaged software revenue that is further allocated to markets, geographic areas,

and operating environments. In addition to total packaged software revenue, IDC

collects software license revenue, software maintenance revenue, subscription and

other software–related revenue, and total company revenue:

License revenue includes revenue collected for software licenses, either limited

term (lease) or perpetual, that include licenses for new installations of a software

product, licenses for additional software options, changes to existing licenses

©2012 IDC #235326 149

permitting more users or more computer system resources to be used by the

licensed software (based, of course, on the original license agreement); such

changes are often necessitated by server upgrades or staff increases or

conversions of licenses that result in incremental additional revenue such as

conversions from a fixed number of users or processors to a site or enterprise

license.

License revenue does not include license maintenance revenue, which typically

includes fees covering version upgrades, the automatic delivery of bug fixes and

patches, and basic telephone support, all of which are normally delivered during

a fixed, renewable term of service.

Maintenance revenue consists of fees charged for continuous improvement of

the software by repairing known faults and errors and/or enhancing and updating

the product, as well as for technical support.

Subscription/other software revenue consists of fees to use software products

and to receive maintenance and support for those software products for a limited

period of time. Subscriptions consist of bundled software and services where the

fair value of the license fee is not separately determinable from

maintenance/support. This category also includes software lease or rental

revenue (often, but not exclusively, applied to mainframe software).

What Is Packaged Software?

How does IDC identify the companies it measures and the resulting value of the

markets? Our objective is to define companies and markets that are relevant for

market research purposes — not for legal or accounting purposes nor simply for

publishing historic lists. Clearly, many companies have software and other types of

business units; this taxonomy is not about deciding on the relative strengths of these

business units and applying a single label to the entire company.

The question therefore is, When does a company market and deploy software that

should be counted as such for market research purposes?

IDC uses the term packaged software to distinguish commercially available software

from custom software, not to imply that the software must be shrink-wrapped or

otherwise provided via physical media. Packaged software is programs or codesets of

any type commercially available through sale, lease, or rental, or as a service.

Packaged software revenue typically includes fees for initial and continued right-to-

use packaged software licenses. These fees may include, as part of the license

contract, access to product support and/or other services that are inseparable from

the right-to-use license fee structure, or this support may be priced separately.

Upgrades may be included in the continuing right of use or may be priced separately.

All of the above are counted by IDC as packaged software revenue.

Packaged software revenue excludes service revenue derived from training,

consulting, and systems integration that is separate (or unbundled) from the right-to-

use license but does include the implicit value of software included in a service that

offers software functionality by a different pricing scheme (as described directly below

in more detail).

150 #235326 ©2012 IDC

Increasingly, packaged software is also being marketed and deployed on a

subscription and transaction basis, as well as via other arrangements (e.g., for "free"

with the packaged software's "owner" taking a percentage of the revenue enabled by

the software as implicit "product" revenue), some of which do not involve a license.

Software has also long been available for lease or rent, typically on mainframes.

Furthermore, we must not be limited by accounting directives (such as those released

by AICPA and FASB) because this would neglect to count large segments of software

markets in a way that accurately reflects market dynamics and future opportunity.

IDC's Software Research database includes revenue from a company if the company

competes in a packaged software market defined in the taxonomy. From the market

research standpoint, this is the most important question. Software revenue is defined

in terms of two types of offerings from the viewpoint of the customer:

The market for software code of a given functionality sold as such, typically via a

perpetual license

The market for software code bundled and marketed in another way (e.g., an

application service) that competes with perpetually licensed software products

To be classified as packaged software revenue attributed to a company in the

Software Market Forecaster research database, both of the following have to be true:

Ownership of intellectual property. X-as-a-service (XaaS) providers that do

not own the software code are not software vendors but channels for software

vendors. However, some vendors own the code and also provide an XaaS

offering. In this case, IDC estimates a value for the software provided in that

manner. However, in the case of packaged open source software (where there is

no "owner" of the intellectual property), revenue is attributed to the distributor.

Product is replicated. Software companies assemble a package of code from

components and "sell" multiple copies in a one-to-many business model. The

software product is replicated to support that model. Even though it may be

customized as it is being installed, when the customization capability is an

attribute built into the code, it is still considered replicated. Value-added resellers

(VARs) do customization to packaged software, often on a one-to-one basis. In

this case, VARs are a channel for the software. When a company takes code and

adds its own changes and sells the resulting package substantially as changed to

many customers, it is — in turn — an ISV that resells or OEMs components and

adds value. (In these cases, IDC estimates the pass-through revenue and

deducts it from the reseller and attributes it to the original owner of the intellectual

property so as not to double count revenue and artificially inflate the size of the

software market.)

©2012 IDC #235326 151

General Functional Market Definitions

The worldwide software market includes all packaged software revenue across

all functional markets or market aggregations.

Primary software markets are the aggregation of the functional markets for

applications, AD&D, and system infrastructure. The three primary markets

together make up the worldwide software market.

Secondary software markets are 19 important aggregations that make up IDC's

packaged software market taxonomy. These secondary markets are consumer

applications; collaborative applications; content applications; enterprise resource

management (ERM) applications; supply chain management (SCM) applications;

operations and manufacturing applications; engineering applications; customer

relationship management (CRM) applications; structured data management

software; application development software; quality and life-cycle tools;

application server middleware; integration and process automation middleware;

other application development and deployment; data access, analysis, and

delivery software; system and network management software; security software;

storage software; and system software. These markets map into the three

primary markets and collectively equate to the worldwide software market.

Functional markets are the focal point of IDC's analysis. IDC defines 78

individual functional markets for which it analyzes revenue by vendor, geography,

and in some instances additional segmentations. Functional markets also provide

the foundation and revenue base for the generation of competitive markets.

Submarkets describe one or more discrete functional areas within a specific

market. Although submarket-level data may be reported in selected IDC studies,

this level of detail is not recorded in the Software Research database.

Applications Market Definitions

Packaged application software includes consumer, commercial, industrial, and

technical programs and codesets designed to automate specific sets of business

processes in an industry or business function, to make groups or individuals in

organizations more productive, or to support entertainment, education, or data

processing in personal activity. The packaged application market includes the

consumer, collaboration, content, and enterprise applications subsegments; the

enterprise applications market, in turn, is made up of the enterprise resource

management, supply chain management, operations and manufacturing, engineering,

and CRM applications markets.

Consumer Appl icat ions

Consumer applications are software products for recreation, education, and/or

personal productivity enhancement.

152 #235326 ©2012 IDC

C o n s u m e r S o f t w a r e

The consumer software market includes home education/edutainment products sold

to homes for specific educational purposes (for either adults or children) or reference

(e.g., dictionaries and encyclopedias); games and entertainment (sports,

adventure/role playing, arcade/action, strategy, and family entertainment

applications); and home productivity that covers the software categories of home

creativity, including all help, how-to, and lifestyle applications (e.g., cookbooks);

personal productivity products, including resume writers, standalone calendars,

expense records, will makers, and family-tree makers; and personal finance and tax

preparation programs.

Note: IDC does not provide detailed functional analysis of the consumer applications

market but tracks related revenue to provide a holistic view of the industry because

some software providers market consumer, collaboration, content, and enterprise

applications as well as other types of software.

Col laborat ive Appl icat ions

Collaborative applications enable groups of people to work together by sharing

information and processes. Definitions of collaborative applications markets are

presented in the sections that follow.

E m a i l A p p l i c a t i o n s

Email applications provide a framework for electronic messaging, typically within an

organization, based on shared directory messaging platforms and access protocols

for use by enterprises. The core integrated functionality areas are mail messaging,

group calendaring and scheduling, shared folders/databases, threaded discussions,

and custom application development. Administration and customization are generally

performed by centralized IT staff when deployed on-premise or by a third-party

application management provider when deployed as a hosted service.

I n s t a n t C o m m u n i c a t i o n s A p p l i c a t i o n s

Instant communications applications represent the evolution of standalone enterprise

instant messaging (IM) and presence capabilities into a more sophisticated

environment for messaging and collaboration. Instant communications applications

connect known users and combine many of the following capabilities: text-based

instant messaging/Web-based chat (one-to-one and multiparty chat), internal screen

sharing/presentation, presence/location awareness, real-time desktop contact

management, desktop video, internal voice over IP (VoIP) calling and call control, and

integration with LDAP and related directory services.

T e a m C o l l a b o r a t i v e A p p l i c a t i o n s

Team collaborative applications (TCAs) provide an integrated set of Web-based tools

for structured, content-specific collaboration among team members from one or more

organizations with known domains. The core integrated functionality areas are shared

workspaces for managing and sharing information in documents, assigning and

coordinating tasks, and maintaining other project and team content. User and

workspace administration, configuration, and customization are generally performed

by individual users. Communication within the TCA environment is mostly

asynchronous, B2B, and closed to a specific set of eyes.

©2012 IDC #235326 153

Collaborative applications designed for a particular vertical market such as

manufacturing product design or life-cycle development (product data management

[PDM] and product life-cycle management [PLM]) or application development code

sharing are not included here.

C o n f e r e n c i n g A p p l i c a t i o n s

Conferencing applications (also known as Web, data, visual, electronic, or real-time

conferencing) provide a real-time connection for the viewing, exchange, or creation of

content and information by two or more users in a scheduled or ad hoc online

meeting or event. Conferencing applications can be delivered to a desktop or

smartphone device (using IP, TDM, Web interface, proprietary thin client, or browser)

as well as video endpoint (either a specialized video room or desktop).

E n t e r p r i s e S o c i a l S o f t w a r e

Enterprise social software offerings bring enhanced social collaboration capabilities to

users that are either inside or outside an organization's firewall. Those users primarily

in non–customer facing roles are the focus of these solutions, but customer-facing

interactions may also occur. Common enterprise 2.0 functionality offered in enterprise

social software solutions include, but are not limited to, activity streams, blogs,

communities, discussion forums, groups (public or private), ideas, microblogging,

profiles, recommendation engines (content or people), tagging, bookmarking, and

wikis. Vendors tracked in the enterprise social software market can offer discrete

solutions supporting one type of social functionality (such as community

management, ideation, innovation management, or activity streams) or a broad-based

platform that encompasses many functionality traits. A variety of deployment options

(on-premise, SaaS, hosted application management, or software appliance) are made

available.

Content Appl icat ions

Content applications include content management software, authoring and publishing

software, search and discovery software, and enterprise portals. The specific market

definitions are presented in the sections that follow.

C o n t e n t M a n a g e m e n t

Content management software builds, organizes, manages, and stores collections of

digital works in any medium or format. The software in this market includes document

management, Web content management, capture and image management, digital

asset management, and records management. Content management forms the

foundation or the infrastructure for knowledge management. Applications in this

market include one or more of the following functions:

Gathering and feeding documents and other media into collections via crawlers

or other automated and/or manual means and performing metadata

capture/enrichment, formatting, transformations, and/or conversion operations

Organizing and maintaining information, including some or all of the following:

154 #235326 ©2012 IDC

Indexing, cataloging, and/or categorizing information in the content

management system

Building directories

Defining workflows for tracking documents and changes and sending alerts

when action is required

Record keeping, auditing, and logging

Updating and purging content

Searching for information in the content management system (embedded

tools may be provided)

Ensuring document security by managing rights and permissions to create, edit,

post, or delete materials; managing user access; and protecting intellectual

property

A u t h o r i n g a n d P u b l i s h i n g S o f t w a r e

Authoring and publishing software is defined as software used to create, author, edit,

and publish content, including text documents, spreadsheets, presentations, images,

audio, video, and XML-structured documents. It does not include the software used to

design and develop Web sites. Authoring and publishing software includes the

following categories:

Office suites, including word processors, spreadsheets, and presentation

software

Graphic design and layout, including image editing software and layout and

design software

Compound document authoring and publishing, including XML authoring

software as well as software for the automated and semiautomated generation of

paginated, structured electronic documents from content components.

Forms design and input software, including software to design forms, render

the forms for display, and enter data into the forms but not to route, manage, or

process the forms beyond form-level validation or actions

Audio/video (AV) authoring software, which lets professionals and advanced

consumers edit, manipulate, and assemble audio and video content, including

the creation of custom professional CDs and DVDs

Information diagramming applications, which provide for the diagramming and

visual representation of information

Other authoring tools, including tools for creating elearning content, online

help, and other types of content

©2012 IDC #235326 155

S e a r c h a n d D i s c o v e r y

Search and discovery applications create access to unstructured information. They

also provide alternative access to structured data. This group of software applications

and technologies analyzes, tags, and searches text, often in multiple languages, and

rich media such as audio files, video, and image files. This market also includes

unified information access platforms, extended search platforms, search engines,

multilingual modules, question-answering applications, categorization/metadata

tagging tools, categorizers and clustering engines, visualization tools for information

navigation and analysis, filtering and alerting tools and text analytics applications.

Search engines, platforms, and applications including browsing and navigation

Text mining and text analytics

Categorizers and clustering engines

Question answering

Language analyzers

Rich media search

E n t e r p r i s e P o r t a l s

Enterprise portals integrate access to information and multiple applications and

present it to the business user in a useful format. This software often provides a

metadata-driven presentation framework for developing applications that tie together

capabilities often provided by other product categories, such as team collaboration,

content and document management, enterprise search, business intelligence, and

workflow and business process management. This software is used by business

users who can tailor the look and feel of their environment but must also include IT

tools for role-based or rule-based administration governing access.

Enterpr ise Resource Management Appl icat ions

Enterprise resource management applications are designed to automate and optimize

business processes related to resources required to meet business or organizational

objectives but are not customer or prospect facing or specialized to various types of

engineering. The resources automated include people, finances, capital, materials,

and facilities. The resulting applications forecast, track, route, analyze, and report on

these resources. The market includes software that is specific to certain industries as

well as software that can handle requirements for multiple industries.

Definitions of the relevant functional application segments are presented in the

sections that follow.

156 #235326 ©2012 IDC

F i n a n c i a l A c c o u n t i n g A p p l i c a t i o n s

Financial applications are designed to support accounting, financial, and treasury and

risk management functions. The financial applications market consists of the following

submarkets:

Accounting software supports general financial management business

processes such as accounts payable, accounts receivable, general ledger, and

fixed asset accounting, as well as more specialized functions such as credit and

collections management and automation, dispute resolution, enterprise spend

management, project accounting and costing, tax and revenue management and

reporting, nonprofit fund accounting, point of sale, invoicing, electronic bill

presentment and payment, and transactional financial reporting and business

intelligence embedded into accounting applications.

Treasury and risk management applications support corporate treasury

operations (including the treasuries of financial services enterprises) with the

corresponding financial institution functionality and optimize related cash

management, deal management, and risk management functions as follows:

Cash management automation includes several treasury processes

involving electronic payment authorization, bank relationship management,

cash forecasting, and others.

Deal management automation includes processes for the implementation of

trading controls, the creation of new instruments, market data interface from

manual or third-party sources, and others.

Risk management automation includes performance analysis, Financial

Accounting Standard (FAS) 133 compliance, calculation of various metrics

used in fixed-income portfolio analysis, market-to-market valuations, and

others.

H u m a n C a p i t a l M a n a g e m e n t

Human capital management (HCM) applications software automates business

processes that cover the entire span of an employee's relationship with the

corporation (as opposed to the department or group to which the employee belongs)

as well as management of other human resources used by the enterprise (e.g.,

contingent labor, contractors, and consultants), including — increasingly — human

resources employed by suppliers and customers. The center of the HCM applications

suite is designed for core HR functions such as personnel records, benefits

administration, and compensation. Increasingly, these functions are being delivered

as employee self-service or manager self-service to automate record keeping and

updating as well as consolidated reporting.

Globalization, flexible work rules, job mobility, and the strategic importance of people

assets have forced organizations to transform their human resources systems into a

more real-time, personalized, and operational intelligence business function that goes

beyond the traditional view of aggregating personnel data. Core HR functions are

being supplemented by extensions that form the basis of a new generation of HCM

©2012 IDC #235326 157

applications framework. The extensions are categorized in four major segments or

submarkets: erecruiting, incentive management, performance management, and

workforce management. Increasingly, core HR applications are also adding selective

and functional-equivalent features of these HCM extensions to meet changing

customer requirements. The functional aspects of these HCM extensions are:

Recruiting applications are designed to automate the recruitment process

through better tracking of applicants, screening and skills assessment, profiling

and resume processing, and identifying talents inside or outside the organization.

Key features include:

Managing skills inventories

Creating and managing job requisitions

Identifying appropriate employment candidates

Coordinating team collaboration within hiring processes

Facilitating resource planning

Deploying workers to appropriate jobs, projects, or teams

Incentive management applications are designed to automate the process of

providing cash and noncash incentives to employees, partners, and external

users through advanced modeling, reporting, and built-in interfacing to payroll

accounting systems. Key features include:

Quota and territory management

Calculation and distribution of commissions, spiffs, royalties, and incentives

to employees and channel and business partners

Compensation analysis using internal and external data for retention risk

analysis

Linking incentives — cash and noncash — to business objectives

Payroll and payment engine interfaces

Account payables integration

HR performance management applications are designed to automate the

aggregation and delivery of information pertinent to the linking of job roles and

the mission and goals of the organization. More specifically, the system allows

users to automate the performance review process by using mechanisms such

as training and key performance indicators (KPIs) to constantly track and monitor

the progress of an individual employee, work team, and division. Key features

include:

Assessment of individual and organizational skills gaps that impede

performance and job advancement, as in ability testing

Continuous reviews and establishing milestones

360-degree evaluation and real-time feedback

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Performance appraisal automation

Competency assessment and management

Goal setting and tracking

Employee surveys

Alignment of human assets to corporate objectives

Learning development and career improvement programs

Fast tracks for top performers

Delivering training based on certification requirements

Succession planning

Workforce management applications are designed to automate the

deployment of the workforce through workload planning, scheduling, time and

attendance tracking, resource management, and rules and compliance

management. Increasingly, workforce management applications are being

integrated into customer relationship management applications in a contact

center environment. Through extensive use of workforce management

applications, organizations are also able to develop training guidelines, career

advancement plans, and incentive compensation programs to improve, motivate,

and sustain the quality of their employees. Key features include:

Skills and certification tracking

Shift/vacation bidding

Workload planning, forecasting, and scheduling

Scheduling optimization

Customer wait-time forecasts

Coverage management

Absence management

Labor activity tracking

Rationalization of revenue per full-time equivalent

Cost of sales activities

Sales resource planning based on local and regional opportunities

P a y r o l l A c c o u n t i n g

The functionality involves payroll accounting and other labor-related payments,

including tracking of stock-option compensation and other variable and nonvariable

payments.

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P r o c u r e m e n t

Procurement applications automate business processes relating to purchasing

material (whether direct or indirect; raw, in process, or finished; as a result of or

flowing into a product supply chain–specific business process; or in support of

performing a service) and services (business or professional). With the advent of the

Internet, the procurement function is being expanded to cover Web-based sourcing,

procurement, transaction processing, and payment support, all of which are

connected to create a single view of the spending levels at a company. As a result,

purchasing activities are integrated into a supplier community that can be easily

tracked, benchmarked, and analyzed by both buyers and suppliers.

Existing and upcoming features of these procurement modules include:

eProcurement

Self-service requisitioning

Order entry (PO email)

Approvals, workflow

Transaction processing, EDI, EDI-INT

Procuring configurations

Global agreements, time-phased pricing, mass update price

eSourcing

Strategic sourcing

Dynamic pricing

eRFX

Product design management

Commodity strategy, spot buying

Contract compliance

Contract library

Contract management, tracking, enforcement

Content management

Standardization, function equivalent

Consolidated buy/group purchasing organizations

Data synchronization and management

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Item master cleansing

Category management for commodity buying

Catalog aggregation, syndication

Supplier performance management

Supplier enablement, portal

Vendor-managed inventory support

Supplier performance tracking

Supplier consolidation

Supplier satisfaction metrics

Machine-to-machine connection such as EDI exchanges

Electronic invoice presentment and payment/dispute resolution

Volume discount discovery

Consolidation of accounts

Invoice, PO, multiple document matching

Standard applications templates for exceptions handling

Procurement analytics

Integrated analytics

O r d e r M a n a g e m e n t

Order management applications are designed to automate sales order processing

from capture to invoice and settlement as well as built-in features to handle order

planning and demand management capabilities. Item lookup and order placement are

the prerequisites of order management applications, followed by issuance of receipts

and advance shipping notices as well as payment processing functions. Increasingly,

Web-based order management applications are replacing legacy systems for faster

and more accurate order processing. Order and product configurations, as well as

pricing options, freight calculation, and credit checking, are being combined to form

an integrated order management application, regardless of the sales channels.

Other features include view price history, profit management, multiple order types

(including quotes and credit orders), blanket and release orders, direct ship and

transfer orders, kit processing, and product returns processing.

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F i n a n c i a l P e r f o r m a n c e a n d S t r a t e g y M a n a g e m e n t A p p l i c a t i o n s

The financial performance and strategy management applications market consists of

cross-industry applications whose main purpose is to measure, analyze, and optimize

financial performance management processes using prepackaged applications that

include the following:

Budgeting and planning includes applications to support operational budgeting

processes, corporate budget consolidation and adjustment processes, and

planning and forecasting processes.

Financial consolidation includes applications that support both statutory and

management financial consolidation, reporting, and adjustment processes across

multiple entities and divisions.

Profitability management and activity-based costing applications include

packaged applications to support detailed cost and profitability measurement and

reporting processes.

Strategy management applications include those that support a closed-loop

performance management strategy such as the balanced scorecard. Strategy

management applications incorporate domain expertise across a range of

business processes, such as finance, human resources, operations, and CRM,

but enable strategic management processes rather than performance

management reporting processes of these functions.

P r o j e c t a n d P o r t f o l i o M a n a g e m e n t

Project and portfolio management (PPM) applications are used for automating and

optimizing the initiating, planning/scheduling, allocation, monitoring, and measuring of

activities and resources required to complete projects. In addition, the portfolio

management capabilities enable the tracking of an aggregation of project, products,

programs, and/or initiatives to oversee resource allocation, for making ongoing

investment and prioritization decisions, and to track risks — as part of an overall

portfolio. Ultimately, PPM applications help organizations manage the scope, time,

and cost of discrete sets of related people processes (projects) on an individual and

portfolio basis. IDC uses a wide definition of PPM to include the breadth of solutions

that use PPM features at their core, such as architectural/engineering/construction

management (AEC) or building infrastructure information management (BIIM),

asset/capital management (A/C), IT project portfolio management (ITPPM), new

product development/introduction management (NPDI), professional service

automation (PSA) or services resource planning (SRP), and other industry-oriented

solutions developed around the primary premise of successful "project" completion as

the main business purpose.

E n t e r p r i s e A s s e t M a n a g e m e n t

Enterprise asset management application software automates the many aspects of

asset management and maintenance, repair, and overhaul (MRO) operations (e.g.,

machinery and equipment, buildings, or grounds). The software generally includes

functionality for planning, organizing, and implementing maintenance activities,

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whether they are performed by employees of the enterprise or by a contractor.

Typical features include equipment-history record management, descriptions of items

maintained, scheduling, preventive and predictive maintenance on the assets, work

order management, labor tracking (if integrated within the maintenance management

applications), spare parts management, and maintenance reporting.

Supply Chain Management Appl icat ions

Supply chain management application software automates supply- and demand-side

business processes that bring a product or service to market, including multisite

organizations involved in a complex supply chain process, including raw materials

suppliers, contract manufacturers, 3PL and 4PL providers, and individual

transportation and warehousing organizations. Definitions of the relevant functional

application markets are presented in the sections that follow.

L o g i s t i c s

Logistics application software automates activities relating to moving inventory or

materials of any type. Examples include software that automates distribution resource

planning, warehouse management, and transportation planning business processes

that are not specific to an industry. (Logistics applications specific to the

transportation industry are included in the services operations management

applications market.)

P r o d u c t i o n P l a n n i n g

Production planning (PP) applications software automates activities related to the

collaborative forecast and continuous optimization of manufacturing processes. PP

applications span supply planning, demand planning, and production planning within

organizations. These applications identify demand signals, aggregate historical data

that informs short- and long-term demand expectations, and provide supplier

capabilities across multiple manufacturing sites. Production planning application

software is key to any supply chain management initiative because supply and

demand planning dictates the rest of the supply chain activities.

I n v e n t o r y M a n a g e m e n t

Inventory management application software automates activities relating to managing

physical inventory, whether direct or indirect; raw, in process, or finished; as a result

of or flowing into a product supply chain–specific business process; or in support of

performing a service. This includes inventory control/materials management business

processes in any industry, not just in manufacturing.

Operat ions and Manufactur ing Appl icat ions

Operations and manufacturing applications are enterprise applications that automate

and optimize processes related to planning and execution of services operations and

manufacturing activities, as well as other back-office activities. The resources

automated include people, capital, materials, and facilities. The applications track,

route, analyze, and report on these resources. The market includes software that is

specific to services, manufacturing, and other industries. Definitions of the relevant

functional application segments are presented in the sections that follow.

©2012 IDC #235326 163

S e r v i c e s O p e r a t i o n s M a n a g e m e n t

Services operations management applications support the services supply chain and

are unique to particular industries. These industry-specific applications cover a broad

range of activities such as automating claim processes (as applied to insurance

functions), automating admissions/discharges and transfers of patients (as applied to

healthcare functions), or automating energy trading (as applied to energy and utility

functions). Other examples of industry-specific applications are those that enable the

automation of real estate, business, legal services, banking and finance, education,

government, social services, and transportation.

M a n u f a c t u r i n g

Functional applications in manufacturing include material and capacity requirements

planning (MRP), bills of materials (BOMs), recipe management, manufacturing

process planning and simulation, work order generation and reporting, shop floor

control, quality control and tolerance analysis, and other functions specific to

manufacturing execution (MES). The category does not include computer-aided

manufacturing (CAM) applications for NC and CMM machine programming.

(Advanced planning and scheduling applications are included in the supply chain

planning functional market.)

O t h e r B a c k O f f i c e

Other back-office applications include various types of application automating

functions not otherwise covered previously, such as computer-based training,

elearning applications, speech and natural language, translation and globalization

software, and environmental health and safety applications. These applications also

cover a wide range of point solutions for product-related applications other than

services operations management and manufacturing. These applications have at their

core a product orientation focused on efficiencies related to item maintenance,

replenishment, and site management. Among them are retail- and wholesale-specific

applications.

Engineer ing Appl icat ions

Engineering applications automate all of the business processes and data

management activities specific to ideas management, concept planning, and design

and the handoff of a design to execution (manufacturing, construction, or other). The

markets include mechanical computer-aided design (MCAD), CAM, computer-aided

engineering (CAE), collaborative product data management, and other engineering

applications, which include those for electronic design automation (EDA) and

architecture/engineering/construction (AEC) or building infrastructure information

management (BIIM). Definitions of the engineering application segments are

presented in the sections that follow.

M e c h a n i c a l C o m p u t e r - A i d e d D e s i g n

MCAD software is utilized for tasks typically performed by designers and drafters.

Specifically, this category includes computer-assisted designing, drafting, and

modeling (wire frame, surface, and solid). MCAD also includes conceptual design

and/or industrial design, animation and visualization, and assembly design.

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M e c h a n i c a l C o m p u t e r - A i d e d E n g i n e e r i n g

Mechanical CAE applications address tasks such as structural/stress analysis,

kinematics, fluid dynamics, thermal analysis, and test data analysis.

M e c h a n i c a l C o m p u t e r - A i d e d M a n u f a c t u r i n g

Mechanical CAM applications prepare data for actual production on the shop floor

(e.g., NC tape generation and data for CNC machines).

C o l l a b o r a t i v e P r o d u c t D a t a M a n a g e m e n t

Collaborative product data management (cPDM) applications provide engineering

groups, but also increasingly cross-disciplinary teams across the enterprise as well as

outside of its four walls, with software tools to electronically coordinate, manage, and

share product data throughout the product life cycle. The major subsegments of this

market are product data vaulting, document management, light geometry with

view/markup capabilities (collaboration), change management, and parts libraries.

Workflow, ideas management, and product-focused environmental compliance

management are now emerging as additional application subsegments.

O t h e r E n g i n e e r i n g

Other engineering applications support electronic design automation,

architectural/engineering/construction, and other engineering functions. AEC

applications software automates drawing/design of building- and civil engineering–

related projects. (AEC project and portfolio planning and facilities management are

part of the project and portfolio management functional market.)

Customer Relat ionship Management Appl icat ions

CRM applications automate the customer-facing business processes within an

organization irrespective of industry specificity (i.e., sales, marketing, customer

support, and contact center). Collectively, these applications serve to manage the

entire life cycle of a customer — including the process of brand building, conversion

of a prospect to a customer, and the servicing of a customer — and help an

organization build and maintain successful relationships. Interactions in support of

this process can occur through multiple channels of communication. Channels of

communication include but are not limited to email, phone, and Web.

Additional technologies impacting CRM are as follows:

Social CRM — IDC includes functionality that incorporates social capabilities

within a CRM construct within the relevant functional market.

SaaS — CRM applications that are offered through an on-demand or SaaS

delivery model are categorized within the appropriate functional market.

eCommerce — IDC defines ecommerce application software as applications that

are directly involved in or linked to the application in which an order is placed or

accepted, therefore representing a commitment for a transfer of funds in

exchange for goods or services. Included in this process is the presentation of

the product to the customer in the form of an online catalog. As is the case with

©2012 IDC #235326 165

other competitive software markets, ecommerce applications derive from existing

functional markets. Applications that manage the catalog and customer facing

portions of the ecommerce process are categorized in the appropriate CRM

market as indicated as indicated below.

Definitions of the CRM application segments are presented in the sections that follow.

S a l e s

Sales automation applications include both sales management applications and sales

force automation applications. Functionality includes the following:

Account/contact management

Electronic ordering

Lead management

Mobile sales

Opportunity management

Partner relationship management (PRM)

Sales analysis and planning tools

Sales configuration tools

Sales history

Team selling

Telemarketing and telesales scripting

Territory management

M a r k e t i n g

Marketing applications software automates a wide range of individual and

collaborative activities associated with the various components of the marketing

process, including strategic marketing activities over more operational, campaign

related activities to catalogue-based ecommerce and trade promotions management.

Functionality includes the following:

Ad management/placement

Brand management

Campaign planning, execution, and management

Collateral management/distribution

Direct/database marketing

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Electronic catalog/ecommerce solutions

Email marketing

Social marketing

Sentiment analysis

Customer, segmentation, and predictive analytics

Event/trade show management

Focus groups/media testing

Lead generation/qualification/distribution

List management

Marketing resource management

Media and analyst relations

Mobile device marketing

Personalization

Primary research

Surveying

Trade promotion management

Upsell and cross-sell programs

Web activity analysis

Web advertising

C u s t o m e r S e r v i c e

Customer service applications provide customer/client (e.g., patient and student)

information management (CIM). Each application is designed to enhance the

management of relationships with existing customers. Customer service software is

used to support customers who are external to an organization.

Defining characteristics of the customer service category include problem tracking,

customer history, and incoming contact management. Functionality includes:

Automated assistants

Case assignment and management

Conferencing

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Email response management

Field service

Live collaboration and chat

Self-service

Web chat

Social network response

IT help desk applications are covered under "problem management" in the system

management software category and are thus excluded from this market.

C o n t a c t C e n t e r

Contact center applications automate functions relating to the operations of the CRM

installation. These applications, although enabling in function, do not have a desktop

end-user focus. Products included in this category are ACD, predictive dialing,

telephony integration, and universal queuing.

Application Development and Deployment Market Definitions

Structured Data Management Software

Structured data management software includes products that manage a common set

of defined data that is kept in one or more databases (structures of managed data

shared by multiple application programs) and is driven by data definitions and rules,

whether this involves single databases accessed directly by applications or distributed

databases accessed by multiple applications in multiple locations. The distinguishing

characteristic of all structured data management software products is that they use

definitions of data structure and behavior along with rules governing their integrity,

validity, security and, in some cases, alternative formats to manage the storage,

movement, and manipulation of data kept in databases. The user community for

structured data management software typically includes database administrators,

data modeling analysts, data administrators, and developers of database-intensive

applications.

R e l a t i o n a l D a t a b a s e M a n a g e m e n t S y s t e m s

The relational database management system (RDBMS) market includes multiuser

DBMSs that are primarily organized according to the relational paradigm and that use

SQL as the foundational language for data definition and access. Also included are

RDBMSs that have been extended to support embedded tables or other nonrelational

enhancements or to include extended attribute types (such as graphical, geospatial,

and audio), object-oriented formalisms (such as data encapsulation), or direct support

for XML data.

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N o n r e l a t i o n a l D a t a b a s e M a n a g e m e n t S y s t e m s

Nonrelational database management systems (NDBMSs) are those that are not

based on the relational paradigm. They use a variety of other approaches to the

organization, management, storage, and retrieval of data. Types of nonrelational

DBMSs are as follows:

A prerelational DBMS market is a multiuser DBMS that is accessed using

explicit navigation of the structure by the problem program and is typically

organized using either the CODASYL or a proprietary structure. List-oriented,

hierarchical, B-tree indexed, network, and inverted list are examples of

organizations included in this category. The data is normally managed and

accessed through a proprietary language or API, though most of these products

also support access through standardized interfaces such as SQL, ODBC,

JDBC, ADO.NET, Java Entity Beans, and various Web services.

A postrelational DBMS has an internal structure that requires physical

navigation, similar to a prerelational DBMS, but has layered over that structure a

set of access and management services that operate according to one or more

abstraction paradigms, which usually include both relational and object oriented.

These products typically have proprietary DDL and DML and sets of APIs or

drivers but can be accessed using standard SQL and other standard interfaces

as well. Although they may support object-oriented data definition and

manipulation, they differ from object-oriented DBMSs in that they make the

database an explicit external service to which the application connects through

an API or service layer. By contrast, object-oriented DBMSs enable the user to

define database components as classes within the application object model and

to manipulate the database through methods inherited from a DBMS class

library, thus making the DBMS itself an implicit service of the application's

environment.

Object-oriented DBMSs are designed to provide data storage and support

services using an object-oriented architecture. An object-oriented DBMS

(OODBMS) supports the basic features of object-oriented development, including

inheritance, polymorphism, encapsulation, and state. Unlike the other types of

DBMSs, the OODBMS provides an implicit set of services associated with

classes in the application object model that have been identified as "persistent,"

so there is no API, DML, or service call to be invoked by application code.

Because of the intimate relationship between the OODBMS data organization

and the application, its database schema must be aligned, either implicitly or

explicitly, with the class structure of the application. Also, an OODBMS must

explicitly support (through header files and runtime libraries) each language to be

used with it. These languages typically include Smalltalk, C++, C#, and Java.

The XML database management systems market includes native XML

database management systems, which decompose XML documents into data

structures based on their tag structures and store them in an internal data

storage facility that has been optimized for XML tag–based retrieval. Such

facilities typically include the capability to convert XML documents into XML

documents of other types, driven by XSL or other mapping specifications.

©2012 IDC #235326 169

Although the XML DBMS can support XML schemas and optimize its operation

based on such schemas, it does not require schematic definition of a given XML

document to consume, store, organize, and index its content.

This market also includes XML data search and retrieval facilities that are driven

by XML schemas. It does not include XML-based end-user query tools, access

integration middleware, or analytic applications that may happen to use XML-

based access protocols. This market also does not include software that simply

serves as a relay or remote connection facility between programs and XML files.

Nor does it include software that has as its sole or principal purpose the ability to

provide online content services for end users where the content just happens to

be coded in XML.

End-user DBMSs enable end users to define and manage their own data

without any need for formal database administration. Such DBMSs typically

reside on desktop operating environments or on servers for setup and use by

knowledge workers either individually or in collaboration with others. These tools

typically include a DBMS engine tightly integrated with a scripting language and

report writer, which provides a localized environment for data management and

analysis.

Nonschematic database management systems store structures that are

inferred from data presented in a key-value pairing format, such as comma-

separated values, or spreadsheet tables. They support both queries and

searches against this data. They are most commonly used to dump large

amounts of data into the database where it may be searched, analyzed,

interpreted and, in some cases, normalized into regular data structures. These

databases are most commonly deployed in environments that involve clusters or

grids of systems using large memory models and drive services offered over the

Internet. There are several open source initiatives involved, such as HBase,

which serves as the database for the HADOOP environment. There are also

commercial offerings, and these represent the bulk of revenue in this market.

D a t a b a s e D e v e l o p m e n t a n d M a n a g e m e n t T o o l s

Database development and management tools are used to develop, load, reload,

reorganize, recover, or otherwise manage and optimize databases and to maintain

replica databases for recovery, performance, or availability purposes. Tools used to

archive, mask, and subset database data also belong to this market. This category

also includes database-specific accelerators, SQL optimization tools, database

security, and other database utilities. This market includes the submarket segments

that follow:

Database administration tools. This submarket includes database monitoring

and tuning tools and other tools for performing routine database administration

(DBA) tasks such as reorganizations, rebuilding indexes, reallocating database

storage, changing and redefining indexes, and tuning optimization options, and

so on.

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Database replication software. This software is used for maintaining an exact

copy of a live database or a subset of a live database, typically for recoverability,

high availability, or nonstop maintenance purposes, or to distribute the database

workload or isolate workload components by segregating them and assigning

them to separate, replicated instances.

Database archiving and ILM software. Products in this segment are used to

manage the evolution of data from its creation to removal from the database and

include database subsetting, data masking, and test data generation tools as well

as tools that build and maintain archives of databases, often allowing transparent

access to archived data, preserving original schema information about archived

data and intelligence for selecting referentially complete subsets of data for

archiving. (Such products can also be used to create referentially complete

subsets of databases for populating subset or test databases.)

Database development and optimization software. This segment includes

database management software such as SQL authoring tools and SQL

optimization and analysis tools. It also includes software for database security,

database caching, and database acceleration.

D a t a I n t e g r a t i o n a n d A c c e s s S o f t w a r e

Data integration and access (DIA) software enables the access, blending, and

movement of data among multiple data sources. The purpose of data integration is to

ensure the consistency of information where there is a logical overlap of the

information contents of two or more discrete systems. To achieve a total solution,

data integration software employs a wide range of technologies, including, but not

limited to, data profiling; data quality; extract, transform, and load (ETL); semantic

mediation; and associated metadata management. Data access is enabled by data

connectivity software (which includes data connectors and connectivity drivers and

also federated data access software).

DIA software may be used in a wide variety of functions. The most common is that of

building and maintaining a data warehouse, but other uses include enterprise

information integration, data migration, database consolidation, master data

management (MDM), and database synchronization, to name a few. Data integration

may be deployed and executed as batch processes, typical for data warehouses, or

in near-real-time modes for data synchronization or dedicated operational data stores.

Although most applications of DIA software are centered on structured data in

databases, they may also include integrating data from disparate, distributed

unstructured or semistructured data sources, including flat files, XML files, and legacy

applications, and the proprietary data sources associated with packaged applications

from vendors such as SAP and Oracle.

The data integration and access software market includes the following submarkets:

©2012 IDC #235326 171

Bulk data movement software — commonly referred to as extract, transform,

and load (ETL) software — selectively draws data from source databases,

transforms it into a common format, merges it according to rules governing

possible collisions, and loads it into a target. This software normally runs in batch

but may also be invoked dynamically by command.

Dynamic data movement software is typically invoked dynamically, in what

vendors refer to as "real time" functionality. It is normally driven by a change data

capture (CDC) facility that is either log or agent based and actively moves data

among correspondent databases driven by metadata that defines

interrelationships among the data managed by those databases. The software

performs transformations, routes the data to the target, and inserts the data. It

normally either features a runtime environment or operates by generating the

program code that does the extracting, transforming, and routing of the data and

updating of the target.

Domain-based matching and cleansing software includes purpose-built

software that can interpret, deduplicate, and correct data in a specific domain.

The two most common such domains are customer and product, although these

are not the only ones. The largest vendors in this submarket provide products

that manage mailing lists and feed data into customer relationship management

systems. A few vendors in this submarket also offer general data quality

software.

General data quality tools include products used to identify errors or

inconsistencies in data, normalize data formats, infer update rules from changes

in data, and match data entries with known values, as well as for other activities

involved in ensuring the validity and consistency of data on the one hand or

schematic details of data not incorporated in the database catalog on the other.

Such activities are normally associated with data integration tasks, such as data

mergers and federated joins, but may also be used to monitor the quality of data

in the database.

Data access infrastructure software is used to establish connections between

users or applications and data sources without requiring a direct connection to

the data source's API or hard-coded database interface. It includes ODBC and

JDBC drivers and application and database adapters.

Composite data framework software enables multiple clients (usually

applications, application components, or databases running on the same or

different servers in a network) to share data in a way that reduces latency.

Usually involving a cache, this software sometimes also provides transaction

support, including maintaining a recovery log. This segment includes federated

database software, which permits the access of multiple databases as if they

were one database. Most are read only, but some provide update capabilities.

Virtual database products are similar but offer full schema management

coordinated with the source database schemas to create a complete database

environment that sits atop multiple physical databases. This segment also

includes master data definition and control (MDDC) software, which helps

organizations define and maintain master data, which is reference data of

enterprise significance that is managed across multiple applications and

databases.

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Master data definition and control software includes products that help

organizations define and maintain master data, which is of significance to the

enterprise and multiple systems. Master data definition and control software

manages metadata regarding entity relationships, attributes, and processing

rules to ensure the integrity of master data for where it is to be used. Key

functionality includes master data modeling, import and export, and the definition

and configuration of rules for master data handling such as versioning, access,

and synchronization. Master data definition and control products can include

operational orchestration facilities to coordinate master data management (MDM)

processes across multiple information sources in either a batch, service, or

event-based context. Master data definition and control software provides

capabilities to facilitate single or multiple master data entity domain definition and

processing and usually serves as the core technical component to a broader

master data management solution (a competitive market in the IDC taxonomy).

Appl icat ion Development Software

The application development software markets include software, tools, and

development environments used by developers, business analysts, and other

professionals to create both Web-based and traditional applications. Development

languages, environments, and tools; business rules engines; and modeling and

architecture tools are included. Application development software also encompasses

markets pertaining to component-based development and includes the specific

markets discussed in the sections that follow.

D e v e l o p m e n t L a n g u a g e s , E n v i r o n m e n t s , a n d T o o l s

The development languages, environments, and tools market represents the

convergence and integration of interactive or integrated development environments

(IDEs) with visual interfaces as well as rapid application development (RAD) tools and

environments, higher-level languages (including 3GLs and 4GLs), and component-

based development (CBD) tools. It also includes the tools that help automate various

aspects of developing applications from components and within component

framework environments.

This market does not include tools whose primary function is to support formalized

modeling and business rules methodologies that assist in generating application

requirements, data definitions, and programming specifications.

The development languages, environments, and tools functional market includes:

IDEs. IDEs are the environments through which developers access the various

tools available to develop in any given language or framework, or a combination

thereof. IDEs are increasingly multifaceted, encompassing multiple stages of the

development and multiple languages and tools to control them in one graphical

user interface.

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3GL tools. 3GL tools encompass traditional programming languages, such as

Java, C++, COBOL, and FORTRAN. 3GL products include all third-generation

(object oriented and nonobject) procedural language tools, such as edit, compile,

and debug tools, that are used in the context of an integrated 3GL development

environment. C++, Java, and COBOL continue to be the primary 3GL languages

that developers use to produce business technology solutions.

RAD tools. RAD tools are nonprocedural, higher-level language-based tools

used by professional programmers to build applications. To be considered RAD,

a tool must provide a higher level of abstraction than a 3GL, afford dictionary-

based application development, and perform semantic consistency checking.

Legacy 4GL tools. Legacy 4GLs are defined as early abstracted development

environments that were marketed before the advent of visual programming

interfaces. Despite the antiquated nature of these environments, many remain in

use primarily to address mission-critical business functions.

Managed languages. Managed languages are those that include higher levels

of functionality included in their runtime that ensure safe type-checking and

memory management. In most cases, managed languages compile to

intermediate languages (e.g., Java Bytecode or Microsoft's Common

Intermediate Language [CIL]), which permits the interoperability of different

languages through the sharing of a common lower-level infrastructure framework.

Component-based development tools. Component-based development,

construction, and assembly tools are primarily used for the construction of

software components and/or the assembly of software components into larger

components, services, or applications.

Component frameworks. Some companies package components in the form of

an open architecture component technology, often referred to as frameworks.

Composite development and assembly platforms. Composite development

and assembly platforms include technologies that facilitate the construction of

composite services or composite applications that are highly standards

compliant. These technologies are characterized by a contextual configuration-

based approach to development. Some of the tools designed to address mashup

configurations are included in this category.

Web design and development tools. Web design and development tools

provide Web site and Web page layout and design, object integration for site and

page development, and the tools needed to create Web-based applications on

both the client and the server side including the associated scripting and dynamic

languages used for this purpose. Although HTML editing is often provided, tools

in this category typically offer visual abstraction away from HTML through

WYSIWYG page editors, animation and other rich media, JavaScript and/or

VBScript features, Asynchronous JavaScript and XML (AJAX), simple data

integration, and deployment scenarios. This market aggregates both client-side

and server-side languages and frameworks such as PHP, Python, and Ruby On

Rails.

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S o f t w a r e C o n s t r u c t i o n C o m p o n e n t s

Software construction components are functionally specific software subassemblies

and libraries sold apart from a programming development environment that may or

may not be designed for use with a specific programming development environment.

Examples include class libraries, frameworks, ActiveX controls, Java applets,

JavaBeans, Enterprise JavaBeans (EJBs), DLLs, and other forms of API-specific

libraries. Software components that fall into this category are intended to be used by

developers to assemble applications as opposed to fully functional applications that

are intended to run on their own.

B u s i n e s s R u l e s M a n a g e m e n t S y s t e m s

Business rules management systems (BRMSs) are defined as discrete systems that

define, manage, and execute conditional logic in concert with other IT processes and

actions. BRMSs are well known for their ability to automatically recognize the interrule

relationships that evolve as rules are added or changed, thereby eliminating the need

for the careful and complex rule sequencing and conflict resolution that would

otherwise be necessary.

M o d e l i n g a n d A r c h i t e c t u r e T o o l s

Modeling and architecture tools (MAT) software includes those tools that support the

design and analysis of applications and systems that reside in the IT domain. These

tools may also define information regarding an organization's business architecture or

leverage functional requirements to provide a context for the design and analysis of IT

applications and systems. A fundamental characteristic of MAT tools is their internal

support for objects, relationship, and patterns. This enables an architectural tool to

convey an accurate and consistent understanding of IT assets from current, future,

and differential perspectives.

The MAT market includes the following submarkets:

Data modeling (DM) tools address database design, development, and master

data management.

Object modeling (OM) tools address application design largely using UML

notation. The primary use cases for these tools are enterprise application

development or real-time and embedded system development.

Business process modeling (BPM) tools address process model and/or event-

driven model design largely using business process modeling notation (BPMN)

and other process or event-oriented notations.

Enterprise architecture (EA) tools support the definition and alignment of an

organization's business architecture, application architecture, information

architecture, and technical architecture.

Qual i ty and L i fe-Cycle Tools

Quality and life-cycle tools support the process of software development and

deployment. This category includes the specific markets discussed in the sections

that follow.

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A u t o m a t e d S o f t w a r e Q u a l i t y T o o l s

Automated software quality (ASQ) tools support software unit testing, system testing,

or both; they also support software quality assurance. Functions such as test

specification, generation, execution, results analysis, and "bug tracking," as well as

test and QA management, are included in this category.

S o f t w a r e C o n f i g u r a t i o n M a n a g e m e n t T o o l s

Software configuration management (SCM) tools are used by application

development organizations to provide software revision control and versioning

capabilities. More sophisticated functions such as process management, change

request tracking, requirements management, and distributed team development

support may also be included.

Appl icat ion Server Middleware

Application server middleware is the foundation of modern applications, whether

custom developed or packaged. It is also the foundation for many types of software

infrastructure, such as portals, content management systems, or enterprise service

buses (ESBs).

This middleware executes application logic, mediates access to data sources, and

provides quality of service (QoS) to offer scalability, performance, reliability, and

security to applications. Applications built on modern application server middleware

are used over TCP/IP networks and are built using standard frameworks, such as

Java Enterprise Edition (JEE),.NET, and Spring. Older legacy application server

middleware is deployed on mainframes.

This class of middleware also offers ancillary capabilities associated with tooling for

Web application configuration as well as synchronizing content for Web applications.

A p p l i c a t i o n S e r v e r S o f t w a r e P l a t f o r m s

Application server software platforms (ASSPs) are middleware that host application

logic and provide common services that allow the application to operate effectively.

Application servers provide a common programming model, such as JEE, .NET,

Spring, CICS, or CORBA, that developers use to build their application.

By using an application server, developers gain access to extensions that include

connectivity between the presentation layer, network, operating system, and

database as well as with other application servers as part of a distributed system. In

addition, the application server offers QoS for such things as transaction processing

reliability, throughput, scalability, security, and management.

ASSPs are the foundation of modern applications, whether custom developed or

packaged. They are also the foundation for many types of software infrastructure,

such as a portal, content management system, or certain brands of ESB.

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ASSP revenue is not counted in the revenue model when it is embedded in other

software. For example, when a portal is built on an application server but sold as a

portal, the application server software portion is not counted in this market. However,

when an ERP is purchased separately from the application server required to make it

run, the ASSP revenue is counted.

Where ASSP is part of a multipurpose product, such as Microsoft Windows Server

2003, and we can determine what portion of the software is used as an ASSP, we will

include that portion in ASSP revenue.

T r a n s a c t i o n P r o c e s s i n g M o n i t o r s

Transaction processing monitors (TPMs) mediate and optimize transaction

processing between clients and a mainframe database. TPMs have evolved to the

point where they currently can act as application servers for legacy mainframe and

client-server applications.

O t h e r A p p l i c a t i o n S e r v e r M i d d l e w a r e

Other application server middleware includes application server middleware

categories not yet large enough to be considered a standalone market.

Integrat ion and Process Automation Middleware

The integration and process automation middleware markets include tools used by

developers, business analysts, and administrators to automate processes, create and

deploy process-centric applications, integrate applications, exchange data between

enterprises, and monitor the business and process performance of these applications

and automated processes.

This middleware is deployed on premise as software implemented on servers, in

appliances, and as hosted offerings fitting into the software-as-a-service model.

In the IDC taxonomy, there are four specific types of integration and process

automation middleware, along with an "other" category that includes legacy software

and integration-related middleware not yet large enough to be categorized in a

standalone market:

Business-to-business (B2B) middleware

Enterprise service bus and connectivity middleware

Event-driven middleware

Process automation middleware

Other integration and process automation middleware

B u s i n e s s - t o - B u s i n e s s M i d d l e w a r e

B2B middleware consists of software and services used to receive, route, and convert

standards-based structured inter-enterprise files and messages related to

transactions:

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B2B gateway middleware is software deployed on premise used to automate

and monitor the inter-enterprise exchange of data. At the heart of these platforms

are conversion, translation, and data exchange–related orchestration capabilities.

Additional features include:

More generalized process automation

Receipt and delivery of messages

Connectivity software

Business activity monitoring

Reporting

Development environment

There are strong similarities between B2B gateway platforms and other types of

integration middleware. However, the strength of these platforms is in the

embedded support of common standard industry models for electronic message

exchange, such as electronic data interchange (EDI). In addition, they are

optimized to operate at the edge between two or more enterprises, including the

ability to send acknowledgements to senders once a message is received.

EDI/VANs and B2B Services are secure, private networks that receive, store,

and forward structured inter-enterprise messages related to transactions. These

services include customizable hosted solutions and SaaS offerings. Many of the

vendors in this category also offer end-to-end managed services.

Although EDI/VANs predominantly support industries and message standards

associated with the supply chain and EDI standards, B2B services include value

chains in general, in particular the financial value chain using SWIFT standards.

Beyond reliable, secure delivery of messages, features include protocol

conversion, message and file translation, monitoring, exception reporting, paper-

to-digital conversion, and partner self-service, including Web forms for submitting

transactions and documents and self-testing capabilities.

E n t e r p r i s e S e r v i c e B u s a n d C o n n e c t i v i t y M i d d l e w a r e

Enterprise service bus (ESB) and connectivity middleware is server software or

appliances installed on premise inside a datacenter to integrate applications:

Enterprise service bus middleware was created to support application

integration for applications built on a standards-based service-oriented

architecture (SOA). They operate in request-response and event-driven

paradigms. Under the more common request-response model, ESBs receive

service consumption requests, route the requests to the correct service provider,

transform the requests to a format compatible with the service provider, wait for

the results, and deliver them back to the service consumer.

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In an event-driven model, ESBs receive an event, transform it, and forward it

based on routing instructions managed within the ESB.

There are many types of ESBs in the market, with orientations based on the

preexisting middleware that was used as the basis for the ESB. In addition, there

are some ESBs that were built from the ground up to provide services-oriented

routing and transformation capabilities.

Connectivity middleware is installed on end systems to send and receive data

and instructions directly from other systems and via middleware. Depending on

how they are deployed, connectivity middleware — adapters and sensors — can

perform transformations prior to delivering the data back to the targeted system

or can transfer as is.

There are different deployment paradigms for the adapters. They can fetch or

deliver data on request. They can be set up to look for new data on a scheduled

basis. They can also support an event model in which a data change is

automatically captured by an adapter, which generates a message that is

published to message-oriented middleware (MOM).

Most deployment platform vendors have their own collection of standard or

common adapters. They tend to be bundled into the price of platform software

and, therefore, are not counted in this category. This category includes the

standalone purchase of connectivity middleware.

E v e n t - D r i v e n M i d d l e w a r e

Event-driven middleware is used to detect events and automatically pass them to

applications, systems, and people. An event is a data or application change of state.

The technologies that make up event-driven middleware are key components of an

event-driven infrastructure, which is implemented to:

Predict and detect problems or opportunities at the earliest possible moment they

are identifiable.

Support automated processes to reduce cycle times and remove waste, errors,

and redundancy from an enterprise's operations.

Improve the scalability and processing speeds of applications and application

infrastructure.

Event-driven middleware consists of the following three types of software: message-

oriented middleware (MOM), complex event processing (CEP) software, and

business activity monitoring (BAM).

In essence, MOM can be considered the nervous system that listens for stimuli and

informs the brain. CEP is the brain, which contains the short-term memory and

executive decision-making ability to send instructions through the nervous system to

the appropriate parts of the body. BAM is the eyes of an event-driven infrastructure.

In more detail:

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Business activity monitoring (BAM) informs users about the current status of

areas in which they are interested and notifies them when thresholds are crossed

that warrant attention. BAM typically is deployed as a continuously updated

dashboard of key performance indicators (KPIs) that describe the metrics that

are important to an individual user. There are a variety of graphical displays in

which the KPIs are embedded, including standard graphs, heat maps, and

process model views. There are also graphical indicators of current performance.

While BAM dashboards are typically presented in a portal, notification of out-of-

bounds performance is sent out via email. In some cases, vendors are taking

KPIs and their associated graphical representations and making them available

as gadgets that can be displayed in a mashup.

BAM is implemented in many scenarios. In this case, we count BAM products

sold as a standalone offering, which excludes the embedded BAM sold as part of

a BPM suite.

Complex event processing middleware manages descriptions of conditions

and their state, correlates new events to the conditions, and tests for matches.

Once matched, a new event is created and fired off to other systems listening for

the event. CEP is used primarily as infrastructure for temporal (time) and spatial

(location) applications.

A condition describes the relationship of two or more events to each other. These

can be simple, such as calculating the impact of a change in stock price over a set

time window to see whether it meets a certain threshold, or complicated, such as

calculating the impact of a flight delay on all of the systems affected by that delay.

CEP products are based on different technologies, with the three most common

being:

Continuous query software that automatically runs SQL or SQL-like queries

upon the receipt of new data

Rules engines that apply new data to all the rules and rule relationships

Software that allows users to model the condition

When a relevant event occurs, message-oriented middleware creates a

structured message containing the data of the event, the time the event was

created, and the metadata about the event. MOM delivers the message in the

following paradigms:

Point to point, where one sending system publishes a message directly to a

receiving system for processing

To a queue, where the message can be picked up for processing by any

authorized system

Publish and subscribe, which broadcasts messages without concern for

whether the event is actually received by any system

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In the latter two paradigms, each message includes metadata that describes the

topic or the subject of the message. Subscribers listening for that topic receive all

messages that are broadcast out. When a system picks messages off of a

queue, it also looks for specific message types, based on the metadata.

MOM is also capable of transforming a message to a structure that is compatible

with the receiving system. Whether transformation is handled within MOM or by

other integration middleware, such as an ESB, is an architectural decision made

by the enterprise during system design.

Although many vendors offer commodity MOM based on the Java Message

Service (JMS) standard, the standalone offerings differentiate and compete on

low latency, reliability, and high throughput.

P r o c e s s A u t o m a t i o n M i d d l e w a r e

A process is the series of activities that accomplish work in a routine way. Process

automation middleware is used to define a process, model it, and automate the

movement of transactions through all of the necessary activities that make up the

process. Process automation middleware also manages the state of work being

performed within the process and identifies transactions that are not able to advance

through the process' workflow. These exceptions are then handled separately, either

through another structured process or through custom or nonautomated activities.

This middleware supports straight-through processing (STP), which is a method to

move transactions automatically from one system to the next without manual

involvement, rekeying, or input from people. STP examples include automated

payment processing or trade settlements.

Process automation middleware also automates people-oriented activities that require

manual steps or human decision making, such as loan approvals or bringing new

employees on board. In more detail:

A business process management suite (BPMS) includes both a model-centric

development environment and a runtime server that include the following

capabilities:

Process modeling is a graphical environment to describe and document an

existing process or a new process. Although not all BPMSs support standard

process modeling, the emerging graphical standard to represent the process

is the business process modeling notation (BPMN).

In a BPMS, process modeling is central to the development environment.

Increasingly, the individual activities described in the process model have

presentation components, such as forms, and other properties associated to

them, and one activity is wired to another within the process modeling

environment.

Rules or decision services are used when there is a need to determine

where the transaction needs to go next for processing.

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Process execution is runtime server software that executes the process

described in the model and maintains the state of the transaction as it

advances through the process' workflow. There are differences in how

BPMS products move from a model to the execution of a process as well as

differences in standards supported. Some interpret; others compile. Some

store a model in XML Process Definition Language (XPDL), while others

store as Business Process Execution Language (BPEL). Others do neither.

Process monitoring maintains and displays performance statistics about

how the process is running. The KPIs are automatically generated within the

system.

Simulation uses production data, test data, or metrics embedded in the

model to run simulations to see how a process or change in process impacts

process, business, and system performance. Initially, the simulation may run

from assumptions built in the documentation of the model. Once a process is

put into production, there is the ability to test changes using production data.

Many vendors require the use of simulation to test a change made to a

process before it is put into production, particularly where authorized

business users make changes to the process.

Additional BPMS capabilities include:

Task management features that either automatically or manually assign

work

Forms, including wizards and offline and online capabilities

Search, including the ability to find anything about work within a process as

well as identify experts

Content management capabilities, including storage and retrieval of

documents

Portal and collaboration features

Standalone process servers have a development environment that describes

an orchestration or a workflow as well as a process execution environment.

However, they do not have the full set of features offered by a BPMS vendor.

Specialty straight-through-processing middleware includes many of the

components of a system-centric BPMS with embedded logic tied to specific

processes. It tends to be an event-driven, high-performance system created for

niche areas, such as financial payment systems.

O t h e r I n t e g r a t i o n a n d P r o c e s s A u t o m a t i o n M i d d l e w a r e

This category includes software products and markets not yet large enough to be

covered in a standalone category. In addition, it includes some integration categories

that cross multiple markets:

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Managed file transfer software provides secure, guaranteed high-speed

delivery of a file over a network. The file transfer can be from one enterprise to

another or within an enterprise, across datacenters or systems. This software

includes the free software that delivers files over file transfer protocol (FTP) and

commercial software that offers better security, reliability, and speeds.

Other Development and Deployment

The category of other development and deployment captures a variety of solutions

that help enable specific, various, and often multiple aspects of the development,

deployment, information management, application life-cycle, and business and IT

architectural and governance activities, and integrated development and deployment

platforms (IDDP). IDC does not analyze the other development and deployment

software collection of miscellaneous products as a separate market but does include

the revenue from this "market" in the overall revenue total for completeness of

application development and deployment market coverage.

O t h e r D e v e l o p m e n t a n d D e p l o y m e n t S o f t w a r e

Other development and deployment software comprises software tools, utilities, and

development environments used by developers, business analysts, and other

professionals to support the creation, maintenance, and optimization of applications,

information resources, and systems.

This "market" is also where revenue is included for integrated products that don't fit

within other defined functional markets. For example, an integrated development and

deployment platform (IDDP) includes tools that provide application development and

deployment capabilities that span multiple functional markets (as described below),

are delivered as an integrated platform, and whose revenue cannot be reasonably

disaggregated into functional markets. The IDDP market includes vendors that

collectively support a wide variety of deployment models including traditional

operating environments, cloud environments, and mobile devices. An integrated

development and deployment platform must minimally include the following

capabilities:

A development environment for creating business logic and user interaction

A data tier that enables persistent data storage and data access

A container for hosting application logic and managing connections

A management environment that addresses security and access

Because of the wide variety of vendors that reside in the IDDP market segment,

forecast and share data for the IDDP market by itself is not meaningful. However,

selected vendors from the IDDP market segment do have a material presence in

competitive markets such as platform as a service (PaaS) and mobile enterprise

application platforms (MEAP).

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Data Access , Analys is , and Del ivery Software

Data access, analysis, and delivery products are end user–oriented tools for ad hoc

data access, analysis, and reporting as well as production reporting. Products in this

category are most commonly used by information consumers or power users rather

than by professional programmers. Examples include query, reporting,

multidimensional analysis, and data mining and statistics tools. The data access,

analysis, and delivery markets are defined in the sections that follow.

E n d - U s e r Q u e r y , R e p o r t i n g , a n d A n a l y s i s

Query, reporting, and analysis software includes ad hoc query and multidimensional

analysis tools as well as dashboards and production reporting tools. Query and

reporting tools are designed specifically to support ad hoc data access and report

building by either IT or business users. This category does not include other

application development tools that may be used for building reports but are not

specifically designed for that purpose. Multidimensional analysis tools include both

online analytical processing (OLAP) servers and client-side analysis tools that provide

a data management environment used for modeling business problems and analyzing

business data. Packaged data marts, which are preconfigured software combining

data transformation, management, and access in a single package, usually with

business models, are also included in this functional market.

A d v a n c e d A n a l y t i c s S o f t w a r e

Advanced analytics software includes data mining and statistical software (previously

called technical data analysis). It uses technologies such as neural networks, rule

induction, and clustering, among others, to discover relationships in data and make

predictions that are hidden, not apparent, or too complex to be extracted using query,

reporting, and multidimensional analysis software. This market also includes

technical, econometric, and other mathematics-specific software that provide libraries

of statistical algorithms and tests for analyzing data. Although statistics products vary

in sophistication, most provide base-level functions such as frequencies, cross-

tabulation, and chi square. This market also includes a specialized form of statistical

software focused on functional areas such as the industrial design of experiments,

clinical trial testing, exploratory data analysis, and high-volume and real-time

statistical analysis.

S p a t i a l I n f o r m a t i o n M a n a g e m e n t S o f t w a r e

Spatial information management software (also called geographic information system

[GIS]) includes tools for data entry/conversion (surveying/COGO, aerial photo

rectification, remote sensing, GPS, and others), mapping/spatial query, and business

analysis.

System Infrastructure Software Market Definitions

System infrastructure software is divided into four primary categories: system and

network management software, security software, storage software, and system

software. These categories are discussed in the sections that follow.

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System and Network Management Software

System and network management software is used to manage all the computing

resources for the end user, small business, workgroup, or enterprise, including

systems, applications, desktop and client devices, and the network infrastructure.

This market does not include storage management software. System and network

management software is further segmented into the categories discussed in the

sections that follow.

E v e n t M a n a g e m e n t T o o l s

Event management tools automate the analysis and response of the systems to

nonscheduled system and application events. Included are console automation

products, global event management applications, event correlation and root cause

analysis software, and event-action engines. This category does not include

automation of responses to scheduled events.

W o r k l o a d S c h e d u l i n g a n d A u t o m a t i o n S o f t w a r e

Workload scheduling and automation software manages the provisioning, placement,

and execution flow of work on systems as well as the provision of images, operating

systems, and applications on to physical and virtual servers. The tools bring

automation and centralized control to executing the steps contained in IT workloads

and processes and infrastructure and application provisioning. This category includes

traditional calendar-driven schedulers and event-driven schedulers, as well as

workflow engines, run-book automation software, self-service portals, and

server/application provisioning software. It also includes workload balancing

applications working at the application (rather than system) level. This functional

market is specific to IT processes and does not include business process automation.

Nor does it include workload balancing applications that work at the system level

(e.g., high-availability software).

O u t p u t M a n a g e m e n t T o o l s

Output management tools automate the production, distribution, and management of

computer-generated information. Included are printer spoolers, fax servers, output

management tools, and applications to manage the dissemination of output. The term

output includes not only hardcopy devices such as printers and fax machines but also

other destinations such as pagers, email, and Web pages. This category does not

include workflow applications or packaged online viewing applications for specific

vertical industries.

P e r f o r m a n c e M a n a g e m e n t S o f t w a r e

Performance management software is used for capacity planning, performance data

collection, performance tracking, and simulation software, as well as service-level

management software when applied to systems and applications. It also includes

resource accounting software for resource utilization tracking and reporting and IS-

specific financial management and planning.

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C h a n g e a n d C o n f i g u r a t i o n M a n a g e m e n t S o f t w a r e

Change and configuration management software provides management of system,

client, desktop, and peripheral hardware and software assets but not network

devices. Software for planning, tracking, and applying system hardware and software

changes is also included, as is software distribution, hardware and software discovery

and inventory, license management, settings and state management, and auditing.

P r o b l e m M a n a g e m e n t S o f t w a r e

Problem management software tracks, records, and manages problems related to the

IT infrastructure and operations. This category includes IT help desk applications and

related problem determination and resolution applications, including knowledge

bases. This category is separate from externally focused problem resolutions

solutions within customer relationship management. To the extent that IT

Infrastructure Library (ITIL) and IT service management–based solutions help in the

resolutions of problems, those functions are included here as well.

N e t w o r k M a n a g e m e n t S o f t w a r e

Network management software includes solutions for managing the network

components of enterprise infrastructures. It includes two categories: network

performance management and network operations management.

The products within network management often and increasingly will integrate with

cross-domain infrastructure management tools such as service desks, application

management, systems management, and business dashboards across multiple

platforms and topologies, including data, voice, video, traditional networks, and

wireless networks. Network management includes solutions that manage network

availability by collecting and correlating events, service levels, alarms, response

times, and performance. It also includes network configuration management products

that manage, control, and audit changes to the network infrastructure. However,

solutions solely for network service providers are excluded.

Secur i ty Software

The security software market includes a wide range of technologies used to improve

the security of computers, information systems, Internet communications, networks,

and transactions. It is used for confidentiality, integrity, privacy, and assurance.

Through the use of security applications, organizations can provide security

management, access control, authentication, malware protection, encryption, data

loss prevention, intrusion detection and prevention, vulnerability assessment, and

perimeter defense. All these tools are designed to improve the security of an

organization's networking infrastructure and help advance value-added services and

capabilities. Security software includes traditional security software as well as security

software-as-a-service offerings. The market covers both corporate and consumer

security software.

I d e n t i t y a n d A c c e s s M a n a g e m e n t

Identity and access management (IAM) is a comprehensive set of solutions used to

identify users in a system (employees, customers, contractors, and so on) and control

their access to resources within that system by associating user rights and restrictions

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with the established identity. Subcategories of the IAM market include Web single

sign-on (WSSO) and federated single sign-on (FSSO); host/enterprise SSO; user

provisioning, including granular authorization and policy rights and privileged identity

management; risk and entitlement management; advanced authentication software

(e.g., PKI); and legacy authorization, such as RACF and ACF-2; and Personal

Portable Security Devices such as secure smart cards and OTP tokens. Software

licensing and authentication tokens (SLATs) are now classified as a separate

subcategory within IAM. These are parallel/serial port tokens or USB keys that

authorize the use of software on a particular device.

S e c u r e C o n t e n t a n d T h r e a t M a n a g e m e n t

The secure content and threat management (SCTM) market highlights the increasing

unity between previously dissimilar security disciplines. SCTM products defend

against viruses, spyware, spam, hackers, intrusions, and the unauthorized use or

disclosure of confidential information. SCTM includes four specific product areas, as

follows:

Network security includes enterprise firewall software, network intrusion

detection and prevention software, unified threat management software, and

IPSec/SSL VPN software.

Endpoint security covers both the corporate and the consumer segment. The

market includes client antivirus software, file/storage server antivirus, client

antispyware software, personal firewall software, host intrusion prevention

software, file/disk encryption, and endpoint DLP.

Messaging security includes both software and SaaS platforms. The security

technologies include antispam, antimalware, content filtering, and data loss

prevention (DLP).

Web security includes both software and SaaS platforms. The security

technologies include Web filtering, Web antimalware, Web application firewall,

Web 2.0 security, and Web DLP.

S e c u r i t y a n d V u l n e r a b i l i t y M a n a g e m e n t S o f t w a r e

Security and vulnerability management is a comprehensive set of solutions that focus

on allowing organizations to determine, interpret, and improve their risk posture.

Software products in this market include those that create, monitor, and enforce

security policy; determine the configuration, structure, and attributes for a given

device; perform assessments and vulnerability scanning; provide vulnerability

remediation and patch management; aggregate and correlate security logs; and

provide management of various security technologies from a single point of control.

O t h e r S e c u r i t y S o f t w a r e

Other security software covers emerging security functions that do not fit well into an

existing category. It also includes some of the underlying security functions, such as

encryption tools and algorithms, that are the basis for many security functions found

in other software and hardware products. Also included in this category are products

that fit a specific need but have yet to become established in the marketplace.

Products currently in this category will either grow into their own categories or

eventually be incorporated into the other market segments.

©2012 IDC #235326 187

For 2011, areas covered by other security software include, but are not restricted to,

encryption toolkits, security product verification testing, storage security, Web

services security, and secure operating systems. Note that the products covered here

are only those that do not qualify for one of the more established categories.

Storage Software

Storage software manages and assures the accessibility, availability, and

performance of information stored on physical storage media. This category does not

include operating systems or subsystems. The storage software secondary market is

broken down into eight functional software markets, as described in the sections that

follow.

D a t a P r o t e c t i o n a n d R e c o v e r y S o f t w a r e

Data protection software includes revenue from licensed software and online data

protection services (also known as online backup) licensed in a subscription fashion.

Data protection and recovery software is focused on protection, restoration, and

recovery of data in the event of physical or logical errors. Included within the data

protection and recovery market are data protection, continuous data protection

(CDP), bare metal restore, virtual tape library (VTL), and backup/recovery reporting

products:

Data protection software and add-on modules schedule a point-in-time copy of

a defined data set to tape, disk, or optical devices and are used to recover part or

all of the data set if needed because of logical or physical error or site disaster.

Included are library and tape media management tools. Although tape is the

most common backup medium, many products support backup to disk, and some

take full advantage of the increased recovery performance associated with direct-

access disk storage. Backup is often used in conjunction with snapshot and data

replication software to improve data protection performance. If using traditional

tape backup products, recovering data from a backup set generally requires the

initiation of a separate process.

Continuous data protection software — also referred to as continuous backup

— pertains to products that track and save data to disk so that information can be

recovered from any point in time, even minutes ago. CDP uses technology to

continuously capture updates to data in real time or near real time, offering data

recovery in a matter of seconds. CDP systems may be block, file, or application

based and can provide fine granularities of restorable objects to highly variable

recovery points.

Bare metal restore software makes a system-level host image from the

operating system up to the file system configuration on tape or disk, which is

used for system-level recovery of the entire host if needed because of a physical

hardware error. Backup products that have a bare metal restore module will be

included under the data protection software category.

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Virtual tape library software presents a virtualized view of physical tape drives

and media to a host, thus emulating traditional tape devices and tape formats

and acting like a tape library with the performance of modern disk drives. During

a VTL process, data is deposited onto disk drives just as it would be deposited

onto a tape library, only faster. A virtual tape library generally consists of a virtual

tape appliance or server and VTL software that emulates traditional tape devices

and formats.

Backup and recovery reporting software is designed for heterogeneous,

standalone backup reporting and management across different backup

applications, configurations, and locations. Reports are generated on backup

environment parameters such as backup job status, tape media capacity, and

backup performance, and so on.

S t o r a g e R e p l i c a t i o n S o f t w a r e

Storage replication software includes software designed to create image copies of

volumes or files via techniques such as clones, mirrors, and snapshots. Replication

may be storage system, server, fabric, or appliance based and may occur locally or

between remote sites, potentially separated by long distances. Replication and

snapshot software is often used in conjunction with backup software to improve data

protection performance. This market does not include database replication software

that operates at the database, table, or record level.

Host replication software typically resides at the file system or logical volume

level within the operating system and makes a point-in-time copy or snapshot of

a data set to disk used for disaster recovery, testing, application development, or

reporting. In recovery, replication eliminates the intermediary step of a restore

process.

System and data migration software is block-based or file-based migration

software used to migrate data from one platform to another for system upgrades

and technology refreshes, moving the data to a new platform.

Fabric and appliance-based replication software makes use of intelligent

switches and heterogeneous array products to provide block-level replication

within the SAN. The intelligent switches have technologies that perform the

volume management and replication process and eliminate the overhead on the

host while providing any-to-any replication. It also includes a software component

to appliance-based replication.

Array-based replication software makes a block-based point-in-time block

copy or snapshot of storage to disk used for disaster recovery, testing,

application development, reporting, and other uses.

Replication management software is used to control, monitor, and/or schedule

the point-in-time copies made by the replication product. It may automate various

replication tasks, such as sync, split, and mount.

©2012 IDC #235326 189

A r c h i v i n g S o f t w a r e

The archiving software market includes software that provides policy-based controls

for copying, moving, purging (delete from primary storage), retaining (in read-only

fashion for a defined period), and deleting (delete from secondary storage) data.

Some tools provide for more sophisticated functions such as content-based data

management, indexing, and search/retrieval. Archiving software makes tiering

decisions based on file properties and business rules, but not file properties alone.

Business rules may be based on metadata such as custodian of information,

business unit of origin or indexed content. Archiving software typically requires

software on a host to manage the archiving process. All archiving products except

those that perform database archiving are included in this market.

Email archiving software includes specialized email archive software products

that integrate with collaborative email systems through APIs to migrate email,

based on policy, to a secondary archive. Included in email archiving software are

functions for email retention and searching.

File archiving software automates, based upon a defined policy, the migration

of data to a different tier of storage and media and automatically recalls files back

to primary storage when required for application or user access. File archiving

software creates, based upon a defined policy, a copy of a data set or a group of

files that are transported to an alternate location or committed to long- or

intermediate-term storage. Original copies of the data set may be deleted when

the archive is created to free primary storage space, or they may be left in place

if frequent access is expected.

F i l e S y s t e m S o f t w a r e

File system software provides the organization and structure for storing and retrieving

data as files, folders, and directories. Software covered in this market segment

includes standalone, distributed file systems that are platform independent and the

primary purpose of which is to provide access to storage. These file systems support

sophisticated intersystem record and file locking capabilities. Products include

clustered file systems, wide area file systems, and file virtualization.

S t o r a g e a n d D e v i c e M a n a g e m e n t S o f t w a r e

Starting with calendar year 2011 published market shares, IDC will combine storage

management software with storage device management software to create the new

functional market entitled Storage and Device Management Software.

SRM and heterogeneous SAN management software is software designed for

heterogeneous, end-to-end discovery; topology mapping; capacity utilization; and

performance reporting, planning, monitoring, and management. It includes

software modules for advanced functions such as storage provisioning, host-level

reporting, file-level analytics, application and file system integration, and event

management. To qualify as a storage management product, the product must

provide for the management of a diverse set of storage systems, storage

switches, servers, and applications. Device management tools that provide

discovery and configuration of a single device type or asset are not included.

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SRM and SAN management software for homogeneous environments is

designed for homogeneous, end-to-end discovery; topology mapping; capacity

utilization; and performance reporting, planning, monitoring, and management. It

includes software modules for advanced functions such as storage provisioning,

host-level reporting, file-level analytics, application and file system integration,

and event management.

Storage device management software performs a specific set of functions for a

specific, homogeneous brand or class of storage device. Device management

software utilities capture basic information on the storage device and tend to

support only that device or device family (not a heterogeneous management

tool). The functions provided by device management software include storage

device discovery, configuration, and management, with basic levels of reporting.

It includes software used to control the configuration and management of disk

devices, storage arrays, and networks as well as the associated utilities, element

managers, and agents. This market also includes utilities for low-level disk device

functions such as optimization, defragmentation, and compression.

Other Storage Management Software provides standalone storage

management functionality such as predictive change management, performance

management, problem management, capacity planning, forecasting, or SLA

management.

S t o r a g e I n f r a s t r u c t u r e S o f t w a r e

Storage infrastructure software includes virtualization and volume management,

storage access and path management software and automated storage tiering

software.

Virtualization and volume management software enables device- and network-

independent management of storage or data. It isolates and abstracts the

internal details of storage systems and services and simplifies storage

management by masking physical complexities from servers, applications, and

other network resources. Such software is frequently used for pooling or

aggregating storage or to add new capabilities to available storage resources.

Virtualization and volume management may be storage system, server, fabric, or

appliance based and frequently can occur simultaneously in more than one of

these locations. Only software sold as a separate software product or option is

included in this market.

Access and path management software provides for storage path and access

configuration, management, load balancing, and failover on path failure. Only

software sold as a separate software product or option is included in the revenue

for this market.

Automated storage tiering software enables the automated movement of data

sets between differing tiers of storage resources. This may occur at the volume

level or at a sub-volume level. Tiers may be defined by performance, capacity,

and/or resiliency requirements of the data/applications.

©2012 IDC #235326 191

O t h e r S t o r a g e S o f t w a r e

Other storage software covers storage software functions that do not fit well into an

existing category. Also included in this category are products that fit a specific need

but have yet to become established in the marketplace. Products currently in this

category will either grow into their own categories or eventually be incorporated into

the other market segments.

System Software

System software is the foundation of software products that collectively operate the

hardware on which business applications are built. Market definitions are discussed in

the sections that follow.

O p e r a t i n g S y s t e m s a n d S u b s y s t e m s

Operating system and subsystem software includes the machine-level instructions

and general-purpose functions that control the operation and use of CPU resources

(both centralized and networked). These operating systems quite often also include

network services such as Dynamic Host Configuration Protocol (DHCP) for IP

address assignment, distributed naming services (DNS) software (which provides a

shared database of system resources and access control information), and directory

service software (such as Microsoft's Active Directory or LDAP services), as well as

other integrated network facilities such as print and file services.

A v a i l a b i l i t y a n d C l u s t e r i n g S o f t w a r e

Availability and clustering software virtualizes the system services of multiple systems

(physical servers or virtual servers) so that they appear in some sense as a single

computing resource. This market includes failover clustering software, which

maintains a "heartbeat" between the linked servers and restarts workloads on

alternate servers if the heartbeat (or the lack of it) signals that one of the servers is

offline. It also includes cluster managers and compute farm managers, as well as load

balancing software and application virtualization software that stands between the

user request and the processors or systems that are supporting applications or

services. This software determines which processor or system has the most available

capacity and routes the workload to that computing resource.

V i r t u a l C l i e n t C o m p u t i n g

IDC defines virtual client computing (VCC) as a client computing model that leverages

a range of software and virtualization solutions to improve upon the limitations

associated with the traditional distributed desktop environment. The VCC model

encompasses three client virtualization technologies, which are discussed in the

following bullet points:

Desktop virtualization technologies utilize hypervisor to decouple an operating

system from the host hardware and isolate the specific client environment from

other Oss running aboard a physical device. There are two types of desktop

virtualization technologies:

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Centralized virtual desktop (CVD, or more commonly known as VDI) is a

form of server-based computing; it utilizes server-grade hypervisor to host

multiple unique and isolated client operating systems aboard a single server

or group of servers in the datacenter environment. The virtual desktops are

delivered to end users' devices via the network.

Distributed virtual desktop (DVD) leverages client-grade hypervisor and/or

host operating systems in an isolated environment on a distributed client

device, such as a laptop. Therefore, the virtual machine resides on the local

client hardware.

Application virtualization software encapsulates and isolates an application

from its underlying host operating system, as well as from other local applications

running within a client environment.

Virtual user session (VUS) software runs on servers and creates within the

operating system a user interface that is virtualized for distribution to a nonnative

environment.

V i r t u a l M a c h i n e S o f t w a r e

Virtual machine software, also known today as hypervisor software, either uses low-

level capabilities offered by certain hardware environments or installs a complete

hardware emulation layer using software to support multiple operating environments

and the related stacks of applications, application development and deployment

software, and system infrastructure software. This segmentation is often referred to

as virtualization or partitioning. Each of the client or server operating environments is

allowed to believe that it controls the entire machine, but resources are actually

allocated on the basis of rules established either at the time of configuration or

dynamically by related management software. Thus, multiple operating systems, even

those from different vendors, can now share the same machine without awareness of

the proximity for other operating systems on the same physical hardware. Virtual

machine software is most commonly installed on servers to host either server or

desktop virtual machines (as the back end for centralized virtual desktops), but

hypervisors are also increasingly being used on personal computing and mobile

devices. Hypervisors also increasingly serve as the foundational infrastructure

software for public and private clouds. Virtual machine software can be used by cloud

service providers to provide virtual machines as a service.

O t h e r S y s t e m S o f t w a r e

Other system software is infrastructure software for systems and applications (but not

storage) that is not otherwise categorized. Such software is used mainly by system

programmers and administrators to perform housekeeping functions and to add

functions to operating systems that are not otherwise supplied. Examples include file-

conversion utilities, screen drivers and fonts, remote control software, and sort

utilities. This category also includes enterprise connectivity software that enables

devices to exchange, modify, and/or present host-based network data.

©2012 IDC #235326 193

Geographic Area Definitions

Worldwide revenue is divided by geographic area. At a high level, or macroregion,

areas defined are Americas; Europe, the Middle East, and Africa (EMEA); and

Asia/Pacific (including Japan) (APJ). IDC software data products report geographic

data at various levels of detail; in some cases, down to individual countries:

Americas includes North America (the United States [and all of its political

subdivisions] and Canada) and Latin America (Brazil, Venezuela, Argentina,

Chile, Colombia, and Mexico).

EMEA includes Western Europe (Austria, Belgium/Luxembourg, Denmark,

France, Finland, Germany, Greece, Ireland, Italy, the Netherlands, Norway,

Portugal, Spain, Sweden, Switzerland, and the United Kingdom) and Central and

Eastern Europe, the Middle East, and Africa (Bulgaria, Croatia, the Czech

Republic, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Egypt, Israel,

Saudi Arabia, Turkey, United Arab Emirates, and South Africa).

APJ includes Asia/Pacific excluding Japan (Australia, China [PRC], Hong Kong,

India, Indonesia, Korea, Malaysia, New Zealand, the Philippines, Singapore,

Taiwan, Vietnam, and Thailand) and Japan.

Operating Environment Definitions

All software revenue is allocated on the basis of the underlying operating

environment. The preferred method is to allocate revenue to operating environments

based on where the license revenue is derived (for platform-specific licenses). An

alternative method is to allocate revenue based on where the product is run (i.e.,

based on the percentage of executables on various platforms). Revenue may

originate from traditional perpetual licensing purchases or through annual subscription

or maintenance licensing. Note that operating systems producing no revenue may still

be used for deployment of revenue-producing layered software that is subsequently

captured in IDC's market forecasts. Operating system revenue from the emerging

software appliance market is tracked in this taxonomy as other operating systems

are, with software appliance revenue allocated between the operating system and the

layered software product markets (if applicable) on a proportional basis. Operating

environments include the following:

Mainframe environments include IBM's z/OS, OS/390, VSE, VM, and z/VM that

run on IBM System z and zSeries hardware and other single-vendor mainframe

operating systems such as those from Unisys, Amdahl, Fujitsu, and Hitachi.

Single-vendor, non-Unix supercomputer and massively parallel processor

environments are also included in the mainframe category.

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Unix includes all operating systems software that is based on Unix System V,

OSF/1, or Berkeley Software Distribution (BSD). This category would include

products such as AIX, HP-UX, Apple Mac OS X, Apple iOS, SCO OpenServer,

SCO UnixWare, Solaris, Tru64 Unix, NetBSD, OpenBSD, and other operating

systems used primarily aboard RISC-based and Intel architecture–based

servers, workstations, minicomputers, and clients that are designed to run the

Unix operating system. Unix-based supercomputer and massively parallel

processor environments are also included in this category. Operating systems

that are based on other kernels are not included, even if they have passed the

Unix certification test from the Open Group. Note that non-revenue-producing

versions of Unix such as FreeBSD are classified as Unix operating systems by

this taxonomy for the purpose of allocating revenue-producing layered software

by underlying operating system.

Linux and other open source environments include all operating systems

deployed aboard servers, workstations, minicomputers, and client devices that

are based on Linux or other Unix-like open source operating environments.

Typically, this software is available both commercially with associated support

and maintenance costs and at little or no cost in source code form. Software of

this type is usually licensed under the Free Software Foundation's general-

purpose license (GPL) or other licensing that encourages free access to the

source code to these operating environments. Note that non-revenue-producing

versions of Linux are still classified as Linux operating systems by this taxonomy

for the purpose of allocating revenue-producing layered software by underlying

operating system.

Windows 32 and 64 include all operating systems that support the Win32 APIs

and Win64 APIs, including Microsoft's Windows 9x, Windows Me, Windows NT

Workstation, all versions of Windows NT Server, Windows 2000 Professional, all

versions of Windows 2000 Server, all versions of Windows XP, all versions of

Windows Vista, all versions of Windows 7, and all editions of Windows Server

2003, including the release 2 (R2) versions, as well as Windows Server 2008 and

Windows Server 2008 R2. In the future, products based on the next wave of

Windows development (code-named Windows 8 today) will be included.

Revenue from both Microsoft and other vendors that run solutions on Windows

Azure and SQL Azure will be included on the Windows platform for all functional

markets.

Information is collected about other operating environments but generally only

reported in the aggregate. These other operating environments include the

following:

i5 and OS/400 include IBM i5, OS/400, and predecessors that operate

aboard IBM 3X, AS/400, iSeries, and System i family of machines.

©2012 IDC #235326 195

Other host/server environments include all other operating systems that

are used as either host or server environments aboard server hardware

systems. Some examples of operating systems in this category are HP

OpenVMS and Novell NetWare, Novell Open Enterprise Server (with the

NetWare Kernel), and residual revenue associated with discontinued

operating systems, such as HP MPE/iX and IBM OS/2.

Embedded operating environments and related subsystems include

commercially available products that incorporate the machine-level

instructions and general-purpose functions that control the operation and

use of CPU resources in smart, embedded, and limited-function devices.

Embedded operating environments may either offer some form of a user

interface (graphical, text, voice, or other) or include the required services or

APIs to allow developers to build their own interface if so required. These

environments generally include defined and documented APIs that can be

used by application software, which in turn is created by related application

development tools. Embedded operating environment products may include

both source code and executable/runtime code, or just executable/runtime

code, and may offer either real-time or non-real-time operational

characteristics. Real time is defined as the ability for the system to respond

in a predetermined time to scheduled or interrupt-driven events. Non–real

time is defined as the ability for the system to respond rapidly enough to

respond in less than a second to network or user input. Embedded operating

environments tracked by IDC might be specialized versions of general-

purpose operating systems (particularly based on Linux and Windows) but

must be commercially available. Special-purpose embedded operating

environments that are not commercially available but are integrated into a

commercially available hardware product (e.g., Nintendo Game Boys,

industrial control systems, and certain automotive control systems) are

specifically excluded because the operating system is not available

exclusive of the underlying hardware product.

Other single-user operating environments include all other operating

systems that are used as client or standalone environments. Some

examples of operating systems in this category are 16-bit Windows and

DOS (including MS-DOS, PC-DOS, and DR-DOS), OS/2, and non-Unix

versions of Mac OS (generally Mac OS 9.x and earlier).

Hardware appliances consist of hardware with an integrated, hardened

operating system; a limited applications set; and no user software installation.

Appliances differ from pure embedded operating systems in that the operating

system used in an appliance is typically a hardware-specific, special-purpose

operating system that is not commercially available on a standalone basis from

the appliance vendor. However, in some cases, an appliance may be

constructed utilizing an embedded operating system that is commercially

available from another vendor. Examples of such a configuration include a

storage server built using Windows Storage Server 2003, a firewall appliance

built upon an embedded version of Windows Server 2003, or a security or

networking device built using an embedded version of Linux from, for example,

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Montavista Software or Red Hat. In most cases, appliance devices integrate

operating system application software together with application functionality,

security management, policy management, quality of service, load balancing,

high availability, and bandwidth management. Like the operating system itself,

this layered software is in most cases unique and specific to the appliance —

and not commercially available independent from the appliance itself.

However, in certain cases, the layered software may be commercially

available from the firm that produced the software. For instance, an appliance

based on an embedded version of the Windows operating system may also

incorporate certain layered commercial software products from Microsoft. In

this context, commercially available operating systems (embedded or general

purpose) and commercially available layered software products that are

integrated in appliance devices will continue to be tracked in IDC's pure

software market segments in addition to being tracked as part of the appliance

device. This tracking methodology does not lead to double counting because

appliance revenue cannot be combined with pure software revenue due to the

differing taxonomical definitions describing these market segments.

S y n o p s i s

This IDC study provides a comprehensive summary of the worldwide packaged

software market for 2011 and a five-year revenue forecast by geographic region and

operating environment through 2016. Vendor revenue and market share for over

1,000 vendors are provided for 2011. This study does not contain detailed information

for individual software market segments; that is contained in other IDC studies.

"2012 is likely to be the year when software growth begins to decelerate following the

post-2008 boom," said Patrick Melgarejo, director, Worldwide Software Trackers at IDC.

"It is also the starting year of a positive steady one-digit growth period. Although,

following the main technology and social trends, markets such as enterprise social

software, virtual machine software, and team collaborative environments will show a

high double-digit CAGR until 2016."

C o p y r i g h t N o t i c e

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