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IDEAS THAT FIT NEW BRAND THINKING WWW.HKLMGROUP.COM MARKETING INDABA – INSIDE OUT NOVEMBER 2015

Marketing Indaba Nov 2015

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IDEASTHAT FIT

NEW BRAND THINKING WWW.HKLMGROUP.COM

MARKETING INDABA – INSIDE OUT

NOVEMBER 2015

2HKLM INTRODUCTION

3HKLM INTRODUCTION

4HKLM INTRODUCTION

A WEE BIT OF THEORY

6

BRAND ALIGNMENT

INTERNAL BRAND ENGAGEMENT

7

HOLISTIC APPROACH

INTERNAL BRAND ENGAGEMENT

8

BRAND CHAMPION MATRIX

INTERNAL BRAND ENGAGEMENT

9

COLLABORATIVE APPROACH

INTERNAL BRAND ENGAGEMENT

10

THE CURRENT REALITY

INTERNAL BRAND ENGAGEMENT

11

BRAND ALIGNMENT FRAMEWORK

INTERNAL BRAND ENGAGEMENT

AND A DOSE OF GOOD PRACTICE

13

SOME IBE CLIENTS

IN PRACTICE

14

HOLLARD – BUILDING OUT BRAND VALUES AND BEHAVIOURS

IN PRACTICE

15

HOLLARD – BUILDING OUT BRAND VALUES AND BEHAVIOURS

IN PRACTICE

16

VALUES, CULTURE AND PURPOSE

IN PRACTICE

17

THE ROLE OF LEADERSHIP

IN PRACTICE

18SOME BEST PRACTICE

19SOME BEST PRACTICE

• A mere 17 years old• Has acquired on average 1 company per week since 2010• Google hired its first in-house chef, Charlie Ayers, in November 1999,

when the company had just 40 employees (Built to a team of 150!)• Around 1,000 of Google's employees became millionaires when the

company went public in 2004• Google founders Larry Page and Sergey Brin own just 16% of the

company• That 16% gives them a combined net worth of around $46bn• And then there is Alphabet

And on culture…

• Focus on the user and all else will follow• You can make money without doing evil• You can be serious without a suit• Great just isn’t good enough

20SOME BEST PRACTICE

Interbrand 2015

21SOME BEST PRACTICE

22SOME BEST PRACTICE

23SOME BEST PRACTICE

24SOME BEST PRACTICE

25SOME BEST PRACTICE

26SOME BEST PRACTICE

27SOME BEST PRACTICE

28SOME BEST PRACTICE

29SOME BEST PRACTICE

Long lasting companies have a vision - led, values – driven culture that gives guidance to all employeesCollins & Porras – Built to Last

Cultural capital is the new frontier of competitive advantage Richard Barrett

Brand alignment is the glue that can bind a business and deliver the platform for sustainable competitive advantageThe Real McCoy