Marketing Mix VI Price Promo

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    Marketing Mix Strategies VI:

    Price Promotions

    Professor Ofer Mintz

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    Todays Class Outline

    Main takeaway: Price promotions, while used veryfrequently, often harm firms long-term

    Structure:

    Current Events Recap

    Price Promotion Overview

    Price Promotion Results

    Price Promotion Calculations

    Case: Consumer Sales Promotions

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    Class Approach to Marketing Management

    1. Understand customers, markets, and own

    business

    2. Develop a goal based on this understanding3. Select the appropriate marketing mediums

    and mix to accomplish goal

    4. Measure, evaluate, and possibly reformulate

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    Recap

    Understanding own business and market from

    customers point of view

    Shape Organization to Focus on Customers POV

    Value Proposition

    Points-of-Differentiation and Points-of-Parity

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    Recap

    -1.25

    -1

    -0.75

    -0.5

    -0.25

    0

    0.25

    0.5

    0.75

    1

    1.25

    Economy

    -1 0 1 2

    FACTOR 1 Performance/Quality

    FACTOR 2IS1NISSAN SENTRA HONDA

    ACCORD

    VW RABBIT

    OLDSMOBILE

    THUNDERBIRD

    FORD

    MUSTANGBMW

    PORSCHE

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    Observed

    Behavior- Purchase Data

    - Trackers of Behavior

    Quantitative- Conjoint Analysis

    - Experiments- Questionnaires

    Qualitative

    - Focus Groups- Interviews

    - Observational / Ethnographic

    Recap

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    Source: Mizik (2010), MIT OpenCourseWare

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    Recap

    Initiator

    Influencer

    Decider

    Buyer

    User

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall

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    Recap

    Copyright 2011 Pearson Education, Inc. Publishing as Prentice Hall

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    Price Promotion Objectives

    Consumers Encourage purchase of larger units, build trial among non-

    users, attract switchers from competitive brands

    Retailers

    Induce to carry new items, higher levels of inventory,encourage off-season buying, encourage stocking ofrelated items, offset competitive promotions, buildingbrand loyalty of retailers, gaining entry into new retailoutlets

    Sales Force Encourage support of new products, encourage more

    prospecting, stimulate off-season sales

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    Price Promotions Tactics

    Samples

    Coupons

    Cash refund offers

    Price offs

    Premiums

    Prizes

    Patronage rewards

    Free trials

    Tie-in promotions

    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall

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    Price Promotion Results

    Price promotion sales come near equally from other brands,

    shifting purchases from other periods, and category

    expansion plus harder to quantify sources like other stores

    and own-branded items

    The higher the frequency and the deeper the price

    promotion, the lower (toward zero) the price elasticity on the

    long term

    Display and feature multipliers show similar average

    magnitudes; in the absence of a price cut sales often doubles

    with display or feature

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    Price Promotion Results

    Price promotions do not influence brand equity and

    stock market returns

    Only 1 out of 10 price promotions contributes the profit of

    a firm in middle/long run

    Price promotions create both lagged and lead

    effects, consistent with consumers both stockpiling

    and anticipating future promotions

    There is a threshold effect, discounts lower than 10% do

    not lead to additional sales

    Source: Blattberg et al.

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    Article: Who Benefits

    from Price Promotions?

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    Article: If Brands are Built Over Years, Why are

    They Managed Over Quarters?

    Known short-term bounce in revenues

    Price promotions elasticity is -3.63

    Abundant short-term data

    Wall Street pressures on quarter to quarter

    Leads to bigger category pie

    Difficult to measure long-term marketing

    tactics Difficulty to get data in the past

    Managers may leave business

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    Metrics Used by Managers to Evaluate

    Marketing Mix Activities

    Marketing Mix Activity MarketingMetrics

    (mean)

    FinancialMetrics

    (mean)

    TotalMetrics

    (mean)

    Traditional Advertising 3.81 2.98 6.79

    PR / Sponsorships 2.93 1.83 4.76

    Internet Advertising 4.09 3.36 7.45Direct to Consumer 3.41 3.33 6.74

    Social Media 3.63 1.90 5.53

    Price Promotions 2.88 3.53 6.41

    Pricing 3.86 4.00 7.86

    New Product

    Developments4.71 4.25 8.96

    Sales Force 3.10 3.75 6.85

    Distribution 3.84 4.18 8.02

    Overall

    3.63

    3.20

    6.83

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    Metrics to Analyze Price Promotions

    Top Five Metrics Used (% used):

    1. Target Volume (77%)

    2. Promotional Sales / Incremental Lift (58%)

    3. Total Customers (49%)

    4. Market Share (47%)

    5. Net Profit (46%)

    Things that stood out:

    1. 80% of highest performers and 77% of managers overall

    used target volume

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    Price Promotion Calculations

    Household

    id

    Choice Price End of Aisle Display

    (0=No; 1=Yes)

    Brand Heinz Hunts Delmonte Other

    (1) (2) (3) (4)

    Heinz Hunts Delmonte Other

    (1) (2) (3) (4)

    1100001

    1100001

    .

    .

    .

    1100340

    1

    2

    .

    .

    .

    1

    5.21 4.32 4.74 3.57

    5.21 3.89 4.74 3.57

    . . . .

    . . . .

    . . . .

    3.69 3.51 3. 89 2.78

    0 0 0 0

    0 1 0 0

    . . . .

    . . . .

    . . . .

    0 0 0 0

    How to investigate impact of promotion mix on

    market share from household data

    Suppose you obtain data on brand choice plus marketing

    mix information (price, price discount, in-store display)

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    Allobservations

    Price Promotion Calculations

    We can calculate market share for each brand Heinz 1319/2000=65.95% Hunts 335/2000=16.75% DelMonte 210/2000=10.5%

    Others 136/2000=6.8%

    Q1: If Hunts price decreased by 10% and special display was used,how much increase in market share would be expected?

    Q2: If by 20% and special display was used, ?

    Q3: From which brands would this expected increase in marketshare come from?

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    Price Promotion Calculations

    Estimate the effects of marketing mix onbrand choice

    Assume consumer chooses brand (j) on purchase

    occasion (t) that maximizes his/her utility

    Utility may be defined as follows: Ukt= k+ 1PRICE kt+2DISPLAYkt + t

    k

    kt

    jt

    tU

    UjP

    )exp(

    )exp()(

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    How brand(j) attractive

    is to customer in time t

    Price Promotion Calculations

    Estimate the effects of marketing mix onbrand choice

    Assume consumer chooses brand (j) on purchase

    occasion (t) that maximizes his/her utility

    Utility may be defined as follows: Ukt= k+ 1PRICE kt+2DISPLAYkt + t

    k

    kt

    jt

    tU

    UjP

    )exp(

    )exp()(

    Sum of brands (k=4)

    Brand specific constant

    (avg mkt share)

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    Price Promotion Calculations

    Coefficients can be estimated in a way that

    the log likelihood is maximized

    To estimate model, one needs to select a base

    brand (b/c utility is a relative concept)

    Utility of base brand is set at 0

    This is equivalent to subtracting the base brands

    marketing mix variables from those of all brands

    h t jht jPLL )},;(ln{maxmax

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    Price Promotion Calculations

    Results of brand choice model estimation

    Using estimated coefficients, we can predictconsumers brand choice decisions when they areexposed to different marketing activities

    Household

    id

    Choice Brand Intercepts

    (k)

    Price

    (1)

    Display

    (2)

    Brand Heinz Hunts Delmonte Other(1) (2) (3) (4)

    Coefficients

    T-value

    -2.4 -2.6 -3.4

    -27.1 -26.5 -30.1

    -1.3

    -21.3

    1.0

    6.6

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    Price Promotion Calculations

    Household

    id

    Choice Price End of Aisle Display

    (0=No; 1=Yes)

    Brand Heinz Hunts Delmonte Other

    (1) (2) (3) (4)

    Heinz Hunts Delmonte Other

    (1) (2) (3) (4)

    11000011100001

    .

    .

    .

    1100340

    12

    .

    .

    .

    1

    5.21 4.32 4.74 3.575.21 3.89 4.74 3.57

    . . . .

    . . . .

    . . . .

    3.69 3.51 3. 89 2.78

    0 0 0 00 1 0 0

    . . . .

    . . . .

    . . . .

    0 0 0 0

    Householdid

    Choice Brand Intercepts(k)

    Price(1)

    Display(2)

    Brand Heinz Hunts Delmonte Other

    (1) (2) (3) (4)

    Coefficients

    T-value

    -2.4 -2.6 -3.4

    -27.1 -26.5 -30.1

    -1.3

    -21.3

    1.0

    6.6

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    Price Promotion Calculations: Q1

    Consumers utility function is as follows: UHeinz, t = 0 + { -1.3*(PRICEHeinz, tPRICEHeinz, t )} +

    {1.0*(DISPLAYHeinz, tDISPLAYHeinz, t )}

    UHunts, t = -2.4 + { -1.3*(PRICEHunts, tPRICEHeinz, t )} +

    {1.0*(DISPLAYHunts, tDISPLAYHeinz, t )}

    U

    DelMonte, t= -2.6 + { -1.3*(PRICE

    DelMonte, tPRICE

    Heinz, t)} +

    {1.0*(DISPLAYDelMonte, tDISPLAYHeinz, t )}

    UOther, t = -3.4 + { -1.3*(PRICEOther, tPRICEHeinz, t )} +

    {1.0*(DISPLAYOther, tDISPLAYHeinz, t )}

    For example, for household 1, occasion 2

    Utility calculations UHeinz, t = 0 + { -1.3*(5.215.21)} + {1.0*(00)} = 0

    UHunts, t = -2.4 + { -1.3*(3.895.21)} + {1.0*(10)} = 0.3186

    UDelMonte, t = -2.6 + { -1.3*(4.745.21)} + {1.0*(00)} = -1.989

    UOther, t = -3.4 + { -1.3*(3.575.21)} + {1.0*(00)} = -1.268

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    Price Promotion Calculations: Q1

    For example, for household 1, occasion 2 (continued) Take exponential

    Exp(UHeinz, t )= 1 Exp(UHunts, t )= 1.3752 Exp(UDelMonte, t )= 0.1368 Exp(UOther, t ) = 0.2813

    Probabilities of choosing each brand Pt(UHeinz, t )= 1 / 2.7933 = 0.358 Pt(UHunts, t )= 1.3752/ 2.7933 = 0.492 Pt(UDelMonte, t )= 0.1368/ 2.7933 = 0.049 Pt(UOther, t ) = 0.2813 / 2.7933 = 0.100

    The purchase probability for entire observation = expected

    market shares Heinz 1151/2000 = 58% Hunts 839/2000 = 42% DelMonte 10/2000 = 1% Other 0/2000 = 0%

    The denominator (exp(Ukt)) =1+ 1.3752 + 0.1368 + 0.2813= 2.7933

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    Price Promotion Calculations: Q1-3

    Original 10% and

    display

    20% and

    display

    Heinz 65.9% 58% 49.9%

    Hunts 16.8% 42% 50%

    DelMonte 10.5% 1% .1%

    Others 6.8% 0% 0%

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    Next Class

    TOPIC:

    Marketing Mix Strategies IX: Pricing

    DUE: Think of a product you have and like

    READ:

    1. KK: Read Chapter 142. CR: Retail Frenzy: Prices on the Web Change

    Hourly