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© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
Policy 2.0?Leaders in the Public Sector , May 2010Putting Strategic Policy Development into Action
Martin Stewart-WeeksDirector, Public Sector (Asia-Pacific), Internet Business Solutions Group
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
A starting point?
Paul Baran’s Theory of Distributed Networks…the World of “Connectedness”
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
NATO‟s Policy Jam“An unusual online effort by NATO, the European Union, governments and research groups to ask a broader public for ideas on the future of Western security policy has produced a series of recommendations that call for NATO to develop a civilian arm and the European Union to create its own intelligence agency.
The discussion, called the 2010 Online Security Jam, brought together some 3,800 people with expertise or interest in trans-Atlantic security issues from 124 countries, who logged in over five days in February for thematic conversations led by many senior officials and scholars in Europe, Russia, China and the United States. “
4,000 participamts10,000 logins124 countries
5 days10 streams
26 online hosts75 facilitators
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4
The context is getting tougher and more complicated
We have to try something different
There are new tools and capabilities that could make a difference
The demand for collaboration, transparency and participation is rising
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5
The context is getting tougher and more complicated
1
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6
Node = a person
Line = a relationship between two people
“embedded”: the degree to which a person is connected within a network
more embedded = central
less embedded = periphery
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7
I NEED – basic needs and requirements; basic services in health, education etc
I WANT – a consumerist approach – make it easy, convenient, suits my circumstances
I CAN – want to be engaged; co-creation; can do some of these things four ourselves<Charlie Leadbeater>
http://www.youtube.com/watch?v=VIfEUAYdrJQ&feature=related
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8
Taken from a presentation by Dr Rufus Black, University of Melbourne, 2009
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9
The Next Government of the United StatesWhy our institutions fail us and how to fix themDonald F Kettl WW Norton 2009
This is an exceptionally dangerous combination: more problems require longer-term, crosscutting action; government has limited capacity for solving them; and failure to solve these problems exact higher costs. With the rise of networked governance, this dilemma is sure to grow. p95
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10
Public goals have become far more entangled with the behaviour of private individuals and organisations outside of government. <Kettlp115>
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11
There are other things happening to the context of policy making
2
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 12
Public purpose
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13
4: A new theory of the business
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 14
Government at the edge…
“We have grown used to the centre taking more and more of the decisions, despite the fact that in almost all cases the knowledge, expertise and experience required to inform those decisions are at the edge.”Beth Noveck, author of Wiki Government and Deputy CTO, Open and Transparent Government, The White House
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 15
Mass participation for new institutions
“The 21st century will be about divergent thinking, creating new choices, developing new solutions through integrative thinking, and balancing opposites…we need new ways of pooling diverse knowledge and tools that are simple to use and draw people in.
…participatory systems will, by the middle of this century, seem as "normal" as global bureaucracies or corporations seem today. ”
Hillary Cottam, Participle
http://www.thefreelibrary.com/Participatory+systems:+moving+beyond+20th+century...-a0219900487
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 16
Fine, but…
…. It wasn‟t anything like a coherent debate. It was just lots of people airing their particular grievances and a few short-lived one-on-one debates which petered out and then reoccurred with different participants who hadn‟t noticed the same debate 50 comments earlier. It‟s what happens on all popular Internet forums:
overwhelming mess and endless repetition. The Internet has allowed huge numbers of people to come together at the same time, but we haven‟t learnt how to actually talk to one another on that scale. We can‟t have any kind of mass-participation in government unless we solve that problem.
http://www.governingpeople.com/Home/23159
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 17
We have to try something different
3
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 18
Web 2.0
Collaborate don‟t control
Improvise, share, play, collaborate
Users build value, the technology can let them in
Be modular: use others‟ stuff, let them use yours
Build for user value
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 19
US Patent Office - Peer to Patent
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 20
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 21
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22
http://www.wheredoesmymoneygo.org/prototype/
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 23
http://72.167.189.5/Project/index.gsp?projectID=RAHS
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 24
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 25
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 26
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 27
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 28
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 29
The Green Economy Toolkit
…will be a web-based, community-powered aggregator of well-researched, practical ideas an intelligent and purposeful exchange of ideas can take place that can inform the debate that will affect policy decisions that affect the environment, our society and the economy.
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 30
The Tanta Effect
“Blogging „turbocharged‟ the ecology of intellectual discussion – enabling us to tap into the insights of people who would never have received the attention they were due back in the old days where reputations took a decade or more to build and were corralled into specialisms with little cross fertilisation and „contestability‟ between them.”Nicholas Gruen
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 31
Growing interest in competitions, prizes and „challenges‟…this one is from the UK as part of the Power of Information Task Force on Implementation
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 32
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 33
Prospects, possibilities and principles
4
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 34
Common principles
Harnessing distributed intelligence and empowerment
Creating social capital to fuel innovation and invention, and
Creating new platforms to more effectively connect people, knowledge and services.
TransparencyParticipationCollaboration
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 35
Policy Rethink?
Framing
Expertise
Systematic serendipity
Communities and networks, as well as organisations and institutions
Capability (internal and external)
Policy as „permanent beta‟?
Feedback, performance and change…
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 36
Reliable, Relevant, Replicable, Responsive, Respected
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 37
Institutions exist to sustain the problems they were set up to solve.
(Clay Shirky)
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 38
1. Organising without organisations
2. The network knows more than we do
3. Contribution, not status…a form of “reputational democracy”
4. How do we de-massify government without losing the capacity for scale? (Pebbles, not boulders…”mass localism” (Charlie Leadbeater, NESTA…)
5. More expert, more democratic
© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 39