34
Mater student placement handbook

Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

Mater student placement handbook

Page 2: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

1

Contents

Introduction……………………………………….......2

Mater, over 100 years of exceptional care.........3

Our Mission…………………...….……….…...4

Our Values………………………………....…4

Students………………………………………….…….4

Student placement enquiries ………………...…...5

SPOT ………………………………………………..…..5

Mater Health, our hospitals………….……..………6

Mater Hospital Brisbane……………..……..6

Mater Children’s Private Brisbane…...….7

Mater Mothers’ Hospital and Mater

Mothers’ Private Brisbane…………............8

Mater Private Hospital Brisbane………. ….9

Mater Private Hospital Springfield…...…...9

Mater Private Hospital Redland…………10

Mater Mothers’ Private Redland…...…...10

Mater Education…………………………...……….11

Mater Research………………………...…………...11

Policy and procedures…………...………………..12

Scope of practice/ supervision……..…………...12

Your responsibilities…………………………………13

Absenteeism………………………..………13

Identification badges……………..………13

Uniforms…………..……………………….…14

Lockers and personal

valuables…………………………….………15

Mobile phones………………………...……15

General safety rules………….…..….…….15

General information………………………………..16

Car parking………………………………….16

o Other parking options in the South

Brisbane

area…………...…………..…16

Public transport………………………….....17

Non-smoking facility…………………....….17

Coffee shops/ food………………………..17

UQ/ Mater McAuley Library………..…….18

Pastoral Care…………………………..…...18

Chapel……………………………………….18

Paging system……………………….……...18

Emergency management and fire safety

instructions…………………………………..……19-20

Manual handling principles……………………….21

Workplace relations………………………….…….22

Workplace Health and Safety Responsibilities

(WHS)………………………………………...………..23

How can you report incidents?.................23

SHAW Unit……………………………………23

Infection control and hand hygiene…..……..…24

Waste management ………………………………26

SHARPS WASTE…………………………..…26

GENERAL WASTE:………………………......26

CLINICAL WASTE (excluding sharps):…..26

CYTOTOXIC WASTE:………………………..26

Clinical handover – SHARED……………………...28

Appendix 1…………………………………………..29

Student placement checklist and

acknowledgment………………………….29

Appendix 2…………………………………………..30

Your responsibilities – Find Your Feet……30

Appendix 3…………………………………………..31

Student placement objectives -

Optional template…….…………………..31

Appendix 4…………………………………………..32

South Brisbane Campus Map……...……32

Appendix 5…………………………………………..33

Basic Life Support Flowchart for

Cardiac Arrest Management

(Adult Patient)………………………………33

Page 3: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

2 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Introduction

Mater is a not-for-profit provider of health services which operates several hospitals, a medical research

institute, pathology and pharmacy businesses in South East Queensland. Established in 1906 by the Sisters of

Mercy, Mater has grown to become a Queensland icon which provides care for more than 500 000 patients

each year.

Through colocation of private and public facilities, Mater is able to provide comprehensive care to meet the

needs of the community. As a not for profit and values based organisation, Mater is committed to its mission

to meet community need and reinvests any revenue from the business back into the provision of health

services for the community.

With more than 7500 staff and volunteers and a commitment to clinical care, research and education, Mater

offers a comprehensive range of services to meet the unmet needs of our community. We do this in the spirit

of Mercy.

Page 4: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

3 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Mater, over 100 Years of exceptional care

On 4 January 1906, the Sisters of Mercy opened a 20-bed private hospital in a former residential home in

Brisbane’s North Quay. This was the first Mater Private Hospital and the start of a tradition of care and

compassion for the sick and the needy that would eventually lead to the establishment of seven hospitals for

the Brisbane community, under the guidance of the Sisters of Mercy.

The story of Mater’s development from a small private hospital, to a world-class group of seven hospitals and

a research institute, is an exceptional one. It’s a story of hardship, adversity, triumphs and compassion,

characterised at all times by a commitment to care.

It’s not just Mater’s story. During its first 100 years, Mater has been part of the story of almost every person who

has lived in Brisbane and countless more from all over Queensland and Northern NSW.

Page 5: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

4 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Our Mission

In the spirit of the Sisters of Mercy, Mater offers compassionate service to the sick and needy, promoting a

holistic approach to healthcare in response to changing community needs and fostering high standards in

health related education and research.

Following the example of Christ the Healer, we commit ourselves to offering these services to all without

discrimination.

Our Values

MERCY: The spirit of responding to one another

By being merciful we can bring forgiveness, joy, peace, kindness, compassion and hope to all in our care.

DIGNITY: The spirit of humanity, respecting the worth of each person

Each person we encounter in our working day deserves our respect; patients, visitors, co-workers

CARE: The spirit of compassion

We show that we care for one another by being sensitive to each other’s’ needs and showing kindness.

COMMITMENT: The spirit of integrity

Being committed to those who entrust themselves to us is a responsibility we take seriously.

QUALITY: The spirit of professionalism

We strive to be leaders in our fields, and combine that skill with humanity and warmth.

Students

As a health professional student undertaking placement within Mater, you are now part of a tradition in

clinical training that extends back to the establishment of a formal training school for nursing students in 1914,

and has now expanded to include numerous other disciplines.

Once you have met Mater’s Student Placement requirements (see Appendix 1), you will be required to attend

any profession/discipline or area specific orientation. This will ensure you find out more about the Mater,

including our history, our Mission, our Values and the key role you play in our commitment to clinical teaching

and learning.

Throughout your practical learning journey, you will be supported by credentialed staff members who will

assess and consolidate your existing knowledge and continue to develop new and essential skills for your

transition into professional practice.

Page 6: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

5 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Student placement enquiries

Please contact your supervisor/facilitator or alternatively please contact the Mater Placement Coordinator to

direct your enquiry-

The Clinical Placement Coordinator

Mater Education

Duncombe Building Level 4, Raymond Terrace South Brisbane, QLD 4101

t: (07) 3163 8758

e: [email protected]

matereducation.qld.edu.au/Clinical-Placement

SPOT

SPOT (Student Placement Online Tool) is a web based program used at Mater for managing and

coordinating student placements.

All student placements are uploaded in SPOT for visibility between student, education provider and the

Mater.

All student shifts must be booked on SPOT (where applicable) prior to the placement commencing. Your

Education Provider will notify you when and how to book your shifts on SPOT.

For all SPOT web program enquiries, please contact:

[email protected]

For further information visit:

https://spotapp.com.au/

Page 7: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

6 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Mater Health, our hospitals

Mater provides care for some 500 000 patients each year through a unique combination of public and

private hospitals located across our three campuses at South Brisbane, Redlands and Springfield. Mater

offers a broad range of medical, surgical, maternity, outpatient, emergency and community health services

across the spectrum of clinical specialties, and seeks to grow existing and new services in response to

community need. Mater Health is structured into clinical streams comprising of Medical/ Chronic Disease

Services, Surgical/ Acute Care Services, Mothers’, Babies and Women’s Services and Clinical Support

Services.

Mater Hospital Brisbane

Mater Hospital Brisbane was established to provide for the health care needs of the Brisbane community in

1911 and is jointly funded by Queensland Health grants and revenue generated by Mater Private Hospitals.

The original hospital was replaced in 1982 by a new 162 bed facility that provides a wide range of medical,

surgical and cancer care services. Mater Hospital Brisbane features:

A 24 hour emergency department

Intensive and coronary care

Operating theatres

Day surgery

Day oncology

Day hospice respite

Medical, surgical and cancer care services.

All services are provided as a continuum of care through inpatient services, outpatient clinics, and

community outreach services. Mater Hospital Brisbane has a reputation for initiating innovative programs to

improve patient care management.

Page 8: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

7 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

In 2015 Mater opened Mater Centre for Neurosciences including one of only two advanced epilepsy units in

Australia, and the Mater Young Adult Health Centre Brisbane, providing specialised services and

environments for people predominately aged 16 to 25.

Mater Children’s Private Brisbane

Mater Children’s Private Brisbane provides short stay paediatric healthcare services for privately-insured

children requiring medical care and surgical intervention. The majority of our rooms are single rooms, and

offer an ensuite and carer/parent day bed. Our shared sibling room offers an additional reclining sofa chair

and ensuite.

Features:

20 bed inpatient ward

16 bed day unit

2 dedicated theatres

2 parents’ lounges

Indoor and outdoor play areas

Page 9: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

8 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Mater Mothers’ Hospital and Mater Mothers’ Private Brisbane

Mater Mothers’ Hospital and Mater Mothers’ Private Brisbane are renowned for providing high quality

maternity services for women and families across Queensland, and beyond. Mater Mothers is a high level,

integrated tertiary service that includes a number of services to support women before, during and after the

birth of their baby. For women with high-risk pregnancies, Mater offers a state-of-the-art maternal fetal

medicine service which provides expert diagnosis and management of complex obstetric cases. Mater has

one of Australia’s leading Neonatal Critical Care Units which includes intensive care, high dependency and

special care cots. With 79 cot spaces, Mater’s Neonatal Critical Care Unit is the largest in Australia.

Services include both public and private obstetrics, gynaecology, neonatology, maternal fetal medicine,

obstetric medicine, perinatal outreach education, and midwifery group practice.

Page 10: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

9 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Mater Private Hospital Brisbane

Mater Private Hospital Brisbane is a tertiary, acute facility built on a foundation of clinical excellence and a

commitment to safe, compassionate care, that is quality focussed and patient centred.

The Mater private features:

323 patient beds,

10 operating theatres,

24-hour private emergency service,

pre-admission clinic and

comprehensive ICU facilities.

Mater Private Hospital Springfield

Mater Private Hospital Springfield offers a range of medical and surgical services: General Medicine; Medical

Oncology; Radiation Oncology; Rehabilitation; Respiratory; Ear, Nose and Throat; Gastroenterology; General

Surgery; Gynaecology; Ophthalmology; Oral and Maxillofacial; Orthopaedics; Plastics; Dermatology and

Urology.

Page 11: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

10 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Mater Private Hospital Redland

Mater Private Hospital Redland features a three level main hospital building incorporating patient wards,

operating theatres, day procedure unit, chapel, kitchens, reception area and utility rooms. Focuses on

women’s health, ophthalmology, orthopaedics, urology and rehabilitation, Mater Private Hospital Redland

aims to provide community access to world class facilities.

Mater Mothers’ Private Redland

Located within Mater Private Hospital Redland, Mater Mothers Private Redland is linked to Mater hospitals in

South Brisbane and specialises in the care of low to medium risk birthing mothers and babies.

This facility offers a comprehensive selection of exceptional support, facilities and services for the bayside

community, providing exceptional maternity care while remaining close to family and friends. Additional

services include onsite booking-in clinic, antenatal education and lactation consultants.

Page 12: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

11 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Mater Education

Mater Education is a leading provider of interprofessional healthcare education and training, with world-class

clinical simulation facilities and faculty.

Since 1914 Mater has maintained a proud history of training clinicians, and has a strong reputation for

producing exceptional, work-ready graduates. Through Mater Education, we offer a range of courses for

aspiring and practicing health professionals, community education, and Mater staff development. Mater

Education is uniquely positioned to develop and deliver courses that lead the way in health education,

improving contemporary best-practice and the health of our community.

Mater Education contributes to the continual improvement in safety and quality of patient care and

experience at Mater by providing interprofessional practice development opportunities to Mater People. We

also make our exceptional training and education available to external students and participants in an effort

to further develop the broader health workforce. Our education delivery is innovative and integrates

contemporary, evidence-based practice development in diverse areas of clinical specialties, and across key

patient populations.

Mater Research

Mater Research is a world-class medical research institute based at South Brisbane specialising in cancer,

maternity and obesity related research. Mater’s researchers are based in clinical settings within Mater Health

and our laboratories at the Translational Research Institute (TRI).

Mater Research was established in July 1998, a development funded by the Sisters of Mercy and their

supporters. In 2006, Mater Research incorporated and became a National Health and Medical Research

Council (NHMRC) accredited independent medical research institute, and in 2013 formed Mater Research

Institute – UQ within the University of Queensland.

The initial focus for Mater Research was cancer; however the research has grown and attracted other

independent scientific teams working across a broad range of major health priorities. Mater researchers are

regularly publishing in leading clinical (e.g. NEJM, JAMA and Lancet) and biomedical (e.g. Nature Medicine,

Cell) journals, progressively building our national and international reputation.

Page 13: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

12 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Policy and procedures

All students undertaking student placement activities within Mater are governed by ALL Mater policies and

procedures (available via Mater Document Centre) and the Mater Code of Conduct.

In addition, all students will be expected to comply with their own tertiary education provider’s Student Rules

(and/or associated Code of Conduct).

Listed below are the policies that are required to be read and understood on commencement of your

placement. They can be located in the Mater Document Centre on the Mater Intranet site.

Student Placement Procedure (PR-MEL-040030)

Immunisation and Vaccination of Mater People (PR-PAL-001130-03)

Infection Control and Hand Hygiene Policy (PR-CLN-900027 and PR-CLN-900019)

Commitment to Work Health and Safety Policy (PY-PAL-000001)

Uniform Policy (PY-PAL-010020)

Code of Conduct (PY-PAL-060000)

Behavioural Standards (CA-PAL-060002)

Information Privacy Policy (PY-IID-100016)

Information and Communication and Technology (ICT) Policy (PY-IID-000004)

Clinical Documentation- Requirements for all Clinicians (PR-CLN-900107)

Social Media Procedure (PR-SBDM-060001)

Prescribing, Administration and Safe Management of Medications (PR-CLN-900134)- for medical,

nursing and midwifery students only.

Scope of practice/ supervision

Student supervisors are charged with a dual role of ensuring patient safety while promoting students’

professional development. The provision of patient care remains the responsibility of the student’s supervisor

who is to ensure that patient safety and patient centred care is maintained at all times. Student supervisors

must exercise delegation and supervision of the student as per the appropriate level of knowledge, skills,

experience and relevant learning objectives of the student.

Students are to work within their scope of practice at all times. Students authorised to do so may make entries

in Mater patient’s progress notes and care pathways, all such entries are countersigned as correct by the

registered clinician allocated to the care of that patient. Students must report any concerns regarding a

patient to the registered clinician allocated to the care of that patient or team leader immediately.

Page 14: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

13 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Your responsibilities

In addition to adhering to all Mater policies and procedures:

All students must introduce themselves to their team leader/supervisor at the start of placement/ start

of each shift and inform them of their level of training and objectives for the shift e.g. “My name is

Jane Smith and I am a 2nd year Bachelor of Nursing/ Registered Nurse student and I need practice in

medication administration this shift.”

Where applicable complete a shift feedback form in SPOT and kindly ask your supervisor for the shift

to provide constructive feedback to you verbally and also in SPOT at their earliest convenience.

Please escalate any concerns to your team leader/supervisor or the manager of the area as soon as

possible. If you have any concerns whilst on placement that is not patient related and are unable to

discuss with your supervisor/team leader or manager please escalate to your education provider

immediately.

Absenteeism

If you are unable to attend a your shift or any other required student placement activity, please ensure you-

1. contact your area and inform the appropriate member of Mater staff that you will be unable to

attend your shift and where applicable to cancel your shift on SPOT

2. let your education provider know as soon as possible to receive any further instructions regarding your

missed shift (where applicable)

We will endeavour to provide you with an alternate shift, however due to student numbers and area

capacity this may not always be possible. See your education provider for further details.

Please note: Mater staff undertaking a student placement at the Mater are not permitted to do their

placement in their home ward/department, please alert the Clinical Placement team who will source you an

alternate unit or ward.

Identification badges

Upon commencement of your placement, your education provider will arrange for a temporary Mater ID

badge to be issued by our Security Department.

Students at any of our Mater campuses will need to attend our Security Department at the South Brisbane

campus during their office hours for your photo to be taken. ID badges must be returned on the conclusion

date of your placement.

Please ensure your student ID badge is visible at all times whilst in the hospital. Failure to wear your ID will result

in you being sent home from placement.

Page 15: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

14 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Uniforms

Professional student placement uniforms/ attire must be worn at all times, including identification badges,

and must be in line with Mater’s uniform policy and your education provider’s student placement uniform

requirements.

By adhering to professional dress standards outlined you are demonstrating respect and dignity for Mater

patients, clients and each other, as well as promoting an image of professionalism and credibility within your

cohort. In clinical areas you must not wear clothing past the elbow to reduce the likelihood of transmitting

infection. All uniforms must be freshly laundered and in good condition at all times.

HAIR including beards and moustaches, should be clean and in professional appearance at all times. Hair

below collar length must be worn up or secured away from the face.

JEWELLERY for safety and infection control purposes should be kept to a minimum:

Earrings should be studs or sleepers

No body jewellery or wrist watch may be worn in a clinical, ward or food preparation area, when giving

direct patient care or during clinical procedures

Any indiscreet body piercings that are exposed and which an employee does not wish to remove must be

covered with clothing/ plaster dressing which is not in contraindication of the Mater’s infection control

policy.

NAILS must be without varnish, short, clean and neatly trimmed. Artificial nails are not to be worn by staff

providing clinical care/ undertaking food preparation.

MAKE-UP AND PERFUME, if worn, should be discreet and reflect and promote a professional image.

Suitable HOSIERY that is plain in nature to match either navy or black footwear can be worn. Please note

“knee high” hosiery is not acceptable to wear with skirts.

SHOES must be closed in, have non-slip soles and heels which are in good condition. This is a safety

requirement of the hospital.

TATTOOS/BODY ART Tattoos or body art, where possible (being aware of infection control standards, refer

section 4.7 in the policy), must be covered by clothing while at work. The style and nature of body art must

not detract from the professional image of Mater.

Page 16: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

15 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Lockers and personal valuables

All students are asked not to bring valuables to work. The onus of securing personal items rests with you and

therefore you should not leave your personal items unattended. We advise you not to carry excess money

with you. Lockers/locked cupboards are provided in some departments. Check with your supervisor as to the

appropriate place to store your belongings.

Mobile phones

To ensure the risk of interference to clinical biomedical devices and infection control are minimised, the use

of personal mobile phones and/or other radio transmitters are not permitted within our clinical areas. You

must turn your mobile phone off when you are on placement at the hospital. Personal phones are only to be

used during breaks and well away from clinical areas.

General safety rules

The following general safety rules are designed to keep you safe. Please read them and observe them when

you are on your placement.

Safety instructions must be adhered to at all times.

All injuries must be reported to your supervisor immediately and prior to leaving the site. They will help you

complete the necessary documentation and/or if required attend Mater’s emergency department per

Mater’s Student Placement Procedure.

Familiarise yourself with emergency procedures, equipment, alarms and exits in your allocated area/s.

No person shall use any item of plant or equipment, which is in any way damaged, or defective. Report it for

repair immediately and place an Out of Order tag on the equipment and remove from use. Equipment is to

be used for the correct purpose and according to manufacturing instructions.

Page 17: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

16 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

General information

Car parking

Mater owns and operates three multi-storey car parks on the Mater South Brisbane site –

Hancock Street Car Park

Mater Hill (East and West) Car Park

Mater Medical Centre Car Park

Students are offered a discounted parking rate in the Mater Hill East (Allen Street) and Hancock Street Car

Parks for entry between 12 pm-12 am only. The Mater Medical Centre Car Park is fully automated and only

accepts the public daily parking tickets – therefore discounted parking is not available in this car park.

Mater Hill West Car Park is a patient dedicated car parking area, so students will need to access Mater Hill

East by entering via Allen Street (not Stanley Street).

To obtain your discounted parking rate in the Mater Hill and Hancock Street Car Parks, please ensure you

exchange your entry ticket for a concession ticket during office hours and prior to exiting the car parks at one

of the Customer Service Centres located within these car parks:

Hancock Street Car Park- Level 1

Mater Hill Car Park- Level 4 (near link to Mater Hospital Brisbane)

The usual safety precautions should be observed when using the car parks. Please help deter thieves by

removing valuables from your car and ensure your vehicle is locked. Parking is at your own risk. Parking in the

hospital grounds is not permitted.

Other parking options in the South Brisbane area:

Queensland Children’s Hospital

Diana Plaza Shopping Centre- located on Annerley Road, provide discounted parking in their basement

car park on presentation of a Mater ID

Southbank Car Park- offer early bird rates

Street Parking- parking meters (2 hours and shorter) are located in the streets surrounding the hospital or

there are full day parking meters on the Southern side of the Hospital from Clarence Street down.

For parking inquiries please call: 07 3163 8914 or 07 3163 6053

For further information visit: http://www.mater.org.au/health/for-patients/parking-and-transport

Page 18: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

17 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Public transport

The Brisbane City Council busway Mater Hill station is located under the MPH extensions along Water Street.

The railway line is within walking distance of the hospital. The closest station is the South Brisbane Station.

River ferries stop at the South Bank parkland and River Plaza Hotel terminals. It is a short walk to and from

each of the hospitals.

For more information about public transport, visit: http://translink.com.au/

Non-smoking facility

It is the policy of Mater to minimise the exposure of staff, patients and the public to hazards of tobacco

smoke whilst on the premises or involved in work related activity. In accordance with the Queensland

Government Directive on smoking, smoking is banned on Mater grounds and corporate vehicles.

For more information, please visit: https://www.qld.gov.au/health/staying-healthy/atods/smoking/laws

Coffee shops/ food

Hudson Coffee- Ground floor, Salmon Building

The Fig Tree Cafe - Ground floor entrance, Mater Mothers' Hospital

Chloe's Coffee Shop - Level 6, Mater Private Hospital Brisbane

Café on 3 – Level 3 Mater Hospital Brisbane

The Coffee Club – Beside Mater Hill Bus Station on Stanley Street

Subway - Stanley Street

Hana Sushi Bar and Dining- Ground floor, Salmon Building

Zambero’s- Ground floor, Salmon Building

Page 19: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

18 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

UQ/ Mater McAuley library

The library is jointly funded by the University of Queensland and the Mater Hospitals and managed by the

University of Queensland. Borrowing facilities are available to Mater staff and University of Queensland staff

and students.

Clinical Supervisors/ Facilitators and students are welcome to access and use all facilities.

The library is situated on the ground floor of Aubigny Place.

Opening Hours: 8 am-6 pm Monday-Thursday/ 8 am-5 pm Fridays

Phone number: 07 3163 1689

For more information, please visit: https://web.library.uq.edu.au/locations-hours/uqmater-mcauley-library

Pastoral care

The members of the Pastoral Care team work in close cooperation with all health care professionals and seek

to recognise the holistic needs of all individuals. The Mater Pastoral Care team offers a twenty four hour

service, seven days a week that is available to all Mater staff, students, patients and families. Should you wish

to contact Pastoral Care, please telephone extension 8969 or ask for them to be paged via the switchboard.

Chapel

There is a Chapel in every hospital on the Mater campus. They are always open for staff, patients, relatives

and visitors.

Paging system

During your placement, you may be required to utilise the hospital’s paging system. Please follow the

instructions below to ensure you can complete this task:

Press 6 * and wait for voice instruction prompt

After prompt enter the pager number you are trying to contact and wait for the next prompt

After this prompt, enter the extension number of the telephone you are calling from and then press the #

key.

Hang up phone and wait for call to be returned.

Page 20: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

19 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Emergency management and fire safety instructions

Mater has an Emergency Plan which is specific to each floor / unit of the hospital. Access to the Emergency

Plan Procedures (CA-RAC-080002) is available on the intranet. It covers the actions to undertake in a number

of different emergencies including fire, flooding, storm damage, bomb threats, chemical spills, threats of

violence and robbery.

Note: Above information is for illustrative use only (Play sound tab is inactive)

Page 21: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

20 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Note: Above information is for illustrative use only (Play sound tab is inactive)

It is everyone’s responsibility:

To comply with Mater’s health and safety policies, procedures and instructions.

Take reasonable steps to minimise the risk of injury in the performance of work-related tasks and activities.

Use all equipment, substances and personal protective equipment in accordance with regulations and

manufacturer’s instructions.

Report all incidents, near misses, injuries and illnesses as soon as they occur to your supervisor/ manager.

Cooperate with Mater Health and Safety Officers as requested.

Page 22: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

21 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Manual handling principles

Mater maintains a ‘No lift’ approach to patient/client handling whereby the manual lifting of patients/clients

is eliminated or minimised wherever possible:

Patients who are able to assist in their transfer should be encouraged to do so

Lifting devices should be used by competent staff to minimise exposure to manual handling risks

Patients must be assessed for their manual handling needs at admission and on an ongoing basis.

When handling patients or equipment the following principles apply:

Identify the hazards- Plan the move , clear the area

Asses the risk - Will I or someone else be injured?

Modify the task to prevent injury – Select appropriate techniques and equipment

Control the manual handling - Eliminate the task if possible or ask for help

Consider safer options

Ask for assistance and communicate with your team

o Protect your back BCLS ( Base , Curves, Load , Smooth )

o Position your feet , avoid twisting , bending or over reaching

o Use hoists, slide sheets and hover mates as required take note of the weight restrictions on

the equipment

For More information please access the Mater Manual Handling Procedure (PR-PAL-001020) in the Mater

Document Centre once on placement.

Page 23: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

22 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Workplace relations

The Mater has a shared and consistent understating of acceptable expected behaviours to be adhered to

by all who carry out work at the Mater including Employees, contractors, subcontractors, visiting medical

officers, agency staff, trainees , students and volunteers. The acceptable behaviours are based on 4 core

principles:-

To take responsibility for your safety and the safety of others

To be a steward

To adhere to ethical and professional obligations

To treat yourself and others with respect and dignity, and act to protect and enhance the Mater

reputation and in the community.

At Mater, we value and respect our employees, students and volunteers. The ‘Mater Behavioural Standards

Booklet’ available on the Mater Document Centre (CA-PAL-060002) consists of five components that

collectively guide the way we interact with one another here at Mater:

Mater Values—the five core values that reflect the way we behave towards each other and the patients

we serve

Mater Credo—a series of behavioural statements that reflect the translation of our Mission, Values and

vision into simple actions

Mater Way—a model that conveys the way in which we approach our interactions with our patients

Code of Conduct—ethical and expected standards of conduct ( PY-PAL-06000)

Mater Accountabilities—the summary of expectations for which all Mater people can be held to account.

Other expectations

Use of the internet, intranet and emails is used for work related purposes

Activities must be conducted within the Catholic Church’s ethical guidelines

Confidentiality – don’t disclose confidential information , unless required by law

Mater adopts a zero tolerance approach regarding fraud and corruption

Conflicts of interest must be disclosed to your unit manager immediately

Treat everyone with respect, fairness, be inclusive and embrace diversity

Any discussion of the Mater’s corporate information, patient or clinical information or about other mater

people using social media is prohibited.

Dress code must be professional work attire that instils confidence in our ability to provide safe, high quality

healthcare services to our patients , customers and clients

What is considered inappropriate and unacceptable at the Mater:-

Workplace bullying

Discrimination

Sexual harassment

Page 24: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

23 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Workplace Health and Safety Responsibilities (WHS)

Most workers in Australia are protected by nationally uniform work health and safety laws. This includes

employees, contractors, sub-contractors, outworkers, apprentices and trainees, work experience students,

volunteers and employers who perform work.

Workplace Health and Safety is a shared responsibility at the Mater and we aim to provide the highest level

of health and safety protection from hazards arising from work, so far as reasonably practicable. As a visitor

to the campus your obligation is to

REPORT incidents and hazards to help prevent injuries and notify your supervisor immediately

KNOW and COMPLY with policy and procedures , abstain from reckless behaviours or unsafe practise

which may put yourself or others at risk

PARTICPATE in a culture that values the wellbeing of everyone in the workplace

How can you report incidents?

Advise your supervisor immediately.

Your supervisor will report the incident in ERIC, Mater’s Online Incident Reporting System. ERIC can be

accessed through the Novell Window on a Mater computer.

SHAW Unit

The SHAW Unit is the Safety, Health and Wellbeing Unit, which comprises Safety functions and Health and

Wellbeing functions. The Unit's functions include:

providing advice to management regarding WHS issues;

member of WHS Committee;

assistance to all Mater employees and visitors in meeting their WHS responsibilities

Breaching your obligations under the Workplace Health and Safety Act can result in a fine or imprisonment.

For More information please access the Mater Work Health and Safety Policy (PY-PAL-000001) in the Mater

Document Centre once on placement.

Page 25: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

24 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Infection control and hand hygiene

Hand hygiene is the most effective and Inexpensive measure to prevent cross transmission and healthcare

associated infections (HAI).

The Mater Hospital follows the WHO 5 Moments for Hand Hygiene Principles

Page 26: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

25 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Standard precautions provide the basis for the prevention and control of infection in healthcare settings and

are to be applied to all patients and clients regardless of their known or presumed infectious status. They

include:

effective hand hygiene practices

the use of personal protective equipment including gloves, gowns, plastic aprons, masks/face shields and eye protection

the safe use and disposal of sharps

routine environmental cleaning

reprocessing of reusable medical equipment and instruments

respiratory hygiene and cough etiquette

aseptic non-touch technique

waste management

appropriate handling of linen

immunisation

In circumstances where extra measures are required to prevent transmission, additional precautions may be

used. (i.e. contact, droplet or airborne precautions) this is called Transmission Based Precautions.

Transmission based precautions

Transmission based precautions (previously known as additional precautions) are measures used in addition

to standard precautions when barriers are required to prevent transmission of specific infectious diseases.

They require isolation of the infectious source to prevent transmission of the infectious agent to susceptible

people in the health care setting.

A means for alerting people entering an isolation area (i.e. signage) of the need to wear appropriate

personal protective equipment (PPE) is required to prevent disease transmission.

For More information please access the Infection Control and Hand Hygiene Procedures (PR-CLN-900027 and

PR-CLN-900019) in the Mater Document Centre once on placement.

Page 27: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

26 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Waste management

Please refer to the Hospitals Waste Management work instructions (WI-CLN-900110) for further information

once on placement. You need to be aware of the different modes of disposal for sharps, contaminated and

general waste. Standard precautions apply when handling clinical waste and/or soiled linen, to protect

against exposure to blood and body fluids.

SHARPS WASTE

Disposal into designated sharps waste bin only. Sharps include objects or devices that have sharp points or

protuberances or cutting edges capable of causing a penetrating injury such as:

Needles /needles and syringe combination

Broken ampoules

End of IV tubing (if bag and IV line removed)

Blood filters (if detached from bag)

Scalpel blades

GENERAL WASTE:

Dispose into bin with clear plastic liner or wheelie bin

General waste consists of all waste that is NOT clinical waste (and not cytotoxic, pharmaceutical, recyclable,

newspapers). General waste includes all general non body fluid contaminated items, paper waste, non-

blood stained dressing, flowers and medical paper packaging, incontinence pads/nappies.

CLINICAL WASTE (excluding sharps):

Dispose into bin with yellow plastic liner.

Clinical Waste includes human tissue, materials or solutions containing or contaminated with blood (wet or

dry), e.g. blood/body fluid, contaminated dressings, sanitary napkins, contaminated materials removed

following surgical birth, medical disposables.

CYTOTOXIC WASTE:

Dispose into bin with purple plastic liner.

***Patients remain on cytotoxic precautions for 7 days post treatment**

Cytotoxic waste must be managed in accordance to the Mater Hospital Waste Management Policy (PN-ICS-

080001) and Cytotoxic Therapy and Related Waste procedure (PR-CLN-900146- 2.11) - Disposal and

Management of cytotoxic waste.

Cytotoxic waste includes:

any residual cytotoxic drug remaining after administration to patients,

equipment used in the reconstitution or administration of Cytotoxic drugs,

disposable personal protective equipment (PPE), the urine, faeces and vomitus of

patients who received Cytotoxic drugs and in the preceding 7 days, disposable PPE used in handling this

waste, unused or expired Cytotoxic drugs.

Page 28: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

27 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

For more information please access the Waste Management Plan (PN-ICS-080001) in the Mater Document

Centre once on placement.

Page 29: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

28 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Clinical handover – SHARED

Clinical handover is the process under which transfer of information, accountability and responsibility for

patient or group of patients occurs. The mnemonic ‘SHARED’ is used as a framework for a structured

approach to all clinical handovers. This assists clinicians to participate in comprehensive, appropriate and

safe communication irrespective of the clinical setting and ensure that safe and continuous care will be

provided to all patients.

Below is the mnemonic reference. Please refer to procedure PR-CLN-900147 once on placement.

Page 30: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

29 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Appendix 1

Student placement checklist and acknowledgment

Please tick each box indicating you have completed and understood the placement requirement.

Complete the acknowledgment below and return this signed form to your Education Provider prior to your

placement commencement date.

Mater placement requirements:

I have read and understood the contents of the Mater Student Placement Handbook including the

following mandatory components:

Emergency Management and Fire Safety Instructions (Page 19)

Manual Handling Principles (Page 21)

Workplace Relations (Page 22)

Workplace Health and Safety Responsibilities (Page 23)

Infection Control and Hand Hygiene (Page 24)

Waste management Principles (Page 26)

Clinical Communication Requirements (Page 28)

Privacy and Confidentiality declaration completed as per your Education Provider

I have met the Mater vaccination requirements (listed below) and provided evidence of my

immunisation status to my Education Provider:

Hepatitis B

Measles

Mumps

Rubella

Pertussis (Whooping Cough)

Varicella (Chickenpox)

Influenza- recommended annually

I hold a current Blue Card (applies to all students attending a placement where they may be

providing care for individuals under the age of 18)

I have had a National Police/Criminal History check completed and provided results to my Education

Provider (Education Provider to notify Mater’s Placement Coordinator if any criminal history identified

in this process)

I have arranged my placement roster and any area/discipline specific orientation as per my

Education Provider’s instructions and booked my shifts on SPOT where applicable.

Student Name: ___________________________________________________________________________

Education Provider: ___________________________________________________________________________

Student ID: ___________________________________________________________________________

Student Signature: ___________________________________________________________________________

Education Provider Signature: _______________________________________________________________Date:________

EDUCATION PROVIDERS- PLEASE KEEP THIS DOCUMENT FOR AUDITING PURPOSES

Page 31: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

30 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Appendix 2

Your responsibilities – Find Your Feet Fast

Orientation to your allocated placement area will help you transition quickly into the work place. To help with

orientation to your area the following search and find activity has been provided for you to complete if

required. Please note that depending on your placement not all items in this list will be relevant. If you have

any other questions please ask the Mater staff in your area/s or your facilitator/supervisor.

DO YOU KNOW WHERE TO FIND THE…….

Floor directory

Fire stairs/ Firefighting equipment / Fire doors/ Emergency Exits/ WIP phones

Manager’s office

Staff and student allocation list

Toilets

Hand basins

Staff room/lockers

Patient rooms

Nurse Call system

Patient Telephone / TV/ Light system

Treatment/ Medication room

Dirty utility room

Refuse room

Patient Water supply

Ice machines

Equipment storage

Linen room/trolley

Store room for clinical supplies

Material Safety Data Sheets and information for correct use of products : i.e. Heat Packs, etc.

Patient records/documentation

Clinical worksheets/ Team communication board

Locate policy and procedures documents on Mater intranet

Staff Assist/Emergency buzzers

Duress Alarm

Resus Trolley

Emergency packs in rooms

Confidentiality bin for shredding

Observation machine

ECG machine

Glucometer

Medical Imaging department

Pharmacy

Pathology services

Physiotherapy, Occupational Therapy, Speech Therapy, Social Work, Psychology, Dietician and

Audiology

….Enjoy your placement at the Mater!

Page 32: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

31 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Appendix 3

Student placement objectives- Optional Template

Name ___________________________________________

Mobile Number___________________________________

Email ___________________________________________

Goals to be achieved during placement

What are your learning goals or objectives for this placement?

(What do you want to achieve, be specific)

How will you achieve these goals/ objectives? (Strategies)

What resources can you use to help you achieve these goals/objectives?

What skills would you like to improve on?

It is important to note that you should review your objectives each shift, discuss these with your supervisor and

record them in the Student Placement Online Tool (SPOT). Your supervisor will also complete feedback each

shift in SPOT after discussing this with you prior to the end of your shift/work day.

Page 33: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

32 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Appendix 4

South Brisbane Campus map

(please visit www.mater.org.au for our other campus maps)

Page 34: Mater student placement handbook...All student placements are uploaded in SPOT for visibility between student, education provider and the Mater. All student shifts must be booked on

33 Document ID: IS-MEL-040006-04 Version Date: January 2019

Printed and local copies are uncontrolled – always refer to the Mater Document Centre

© Mater Education Limited 2019

Appendix 5

Basic Life Support Flowchart for Cardiac Arrest Management

(Adult Patient)