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11.04.2019 Mauro Riccardo Tremolada - Bizerba Regional Director Southern Europe Food Retail CEO Forum 2019 Retail - Looking for the winning model

Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

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Page 1: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

11.04.2019

Mauro Riccardo Tremolada - Bizerba Regional Director Southern Europe

Food Retail CEO Forum 2019

Retail - Looking for the winning model

Page 2: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 2

FOOD RETAIL CEO FORUM - Looking for the winning model

✓ Retai Scale Systems✓ Food Processing Machines ✓ Industrial Systems ✓ Labels & Consumables ✓ Consulting Services

2 Folien

Headquarter in Balingen

Page 3: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 3

FOOD RETAIL CEO FORUM - Looking for the winning model

We distance ourselves worldwide from our competitors, because we represent a family business following values: innovation and perfection in all aspects around the supply chain of food.“Andreas Wilhelm Kraut I CEO

Page 4: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 4

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 5: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 5

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 6: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 6

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 7: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

• Why should scales really have a role to play?

• New challenges of large retailers

• Process simplification

• Support new buying experiences for customers

• Support new activities in laboratories at point of sales

• Loss prevention

Summary

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 8: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 8

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 9: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

• It’s a Computer!• It is present in every crucial phase of the processes • Open code • Customized• Centralized Control• Always up-to-date • Medium term Investment • It is an IT Device

Why should scales really have a role to play?

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 10: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

• Marginality in sharp decline

• Strong competition between traditional chains

• “New” players arise (discounts, concentrations…)

• New competitor (E-commerce - AmazonFresh)

• Different eating habits of the new generations

• In short, large retailers must increase profitability through ✓greater process efficiency✓focus on an increasingly appealing shopping experience✓offer new products✓eliminate heavy losses

New challenges of large retailers

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 11: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Combination between hardware (PC scales ) and software (drivers for

configuration and control) allow:

• harmonization of configurations and interfaces

• simplification of new installations or software modifications

• elimination of duplications (database, price list management, promotions

management)

• network control

• management of all the activities described above remotely

Process simplification

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 12: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 12

FOOD RETAIL CEO FORUM - Looking for the winning model

Process simplification - Harmonization of configurations and interfaces

From To

Page 13: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 13

FOOD RETAIL CEO FORUM - Looking for the winning model

Process simplification

Page 14: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 14

FOOD RETAIL CEO FORUM - Looking for the winning model

Process simplification – Augmented Reality

Page 15: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Initial investment in PC scales technology with the correct software infrastructure,

allows the implementation of the following functionalities, without particular

subsequent efforts:

• multimedia advertising• queue management at the counter served

• attendance statistics management and order processing times

• automatic ingredients book management

• counter order management served with prompt delivery notice

Support new buying experiences for customers

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 16: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 16

FOOD RETAIL CEO FORUM - Looking for the winning model

- Intelligent shelfSupport new buying experiences for customers

Weight changes

CloudExternal Screen / Display

Application

Page 17: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Initial investment in PC scales technology with the correct software infrastructure,

allows the implementation of the following functionalities, without particular

subsequent efforts:

• multimedia advertising

• queue management at the counter served• attendance statistics management and order processing times

• automatic ingredients book management

• counter order management served with prompt delivery notice

Support new buying experiences for customers

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 18: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Initial investment in PC scales technology with the correct software infrastructure,

allows the implementation of the following functionalities, without particular

subsequent efforts:

• multimedia advertising

• queue management at the counter served

• attendance and order processing statistics• automatic ingredients book management

• counter order management served with prompt delivery notice

Support new buying experiences for customers

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 19: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Initial investment in PC scales technology with the correct software infrastructure,

allows the implementation of the following functionalities, without particular

subsequent efforts:

• multimedia advertising

• queue management at the counter served

• attendance and order processing statistics

• automatic ingredients book management• counter order management served with prompt delivery notice

Support new buying experiences for customers

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 20: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Initial investment in PC scales technology with the correct software infrastructure,

allows the implementation of the following functionalities, without particular

subsequent efforts:

• multimedia advertising

• queue management at the counter served

• attendance and order processing statistics

• automatic ingredients book management

• Self-order management

Support new buying experiences for customers

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 21: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 21

FOOD RETAIL CEO FORUM - Looking for the winning model

Self-order management

Page 22: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 22

FOOD RETAIL CEO FORUM - Looking for the winning model

Self-order management

Page 23: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Several supermarket chains are experimenting with new ways of selling food,

moving from simple gastronomy to the concept of cooking and delivering ready

meals, at a quality level similar to restaurants.

New process support requirements have arisen, such as:

• monitoring station for connectable equipment in the kitchen/laboratory

• recipe and preparation management

• pre and post calculation of the cost of goods sold

• inventory management

Support new activities in laboratories at point of sales

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 24: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

In-depth sector studies report losses equal to 1,31% of the

entire annual turnover for thefts and abductions carried out by

personnel involved in the various processes.

Loss Prevention

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 25: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 25

FOOD RETAIL CEO FORUM - Looking for the winning model

Cross-check of goods served with weight carried out in scale

Loss Prevention

Page 26: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

12.04.2019 26

FOOD RETAIL CEO FORUM - Looking for the winning model

Loss Prevention

Page 27: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

From farm to fork

Farm Processing Logistics Retail Customer

Page 28: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

if Data is the Oil of the 21st century, thenRetailers are sitting on the biggest oil treasure!

Page 29: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

Uber your business before it gets kodak‘ed

Page 30: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Enterprise-wideSystems-Mgmt.

Central Data Mgmt.Minimized

Maintenance Costs

Page 31: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 32: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 33: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 34: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Page 35: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 36: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 37: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 38: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 39: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 40: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 41: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 42: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 43: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 44: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 45: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model

Installations in Greece

Page 46: Mauro Riccardo Tremolada - Bizerba Regional Director Southern … · 2019-12-04  · moving from simple gastronomy to the concept of cooking and delivering ready meals, at a quality

FOOD RETAIL CEO FORUM - Looking for the winning model