May 13th

1. ________is the process of identifying potential customers that have the ability and willingness to purchase your product.

a. Prospecting

b. Approach

c. Sales Presentation

d. Closing the sale

e. Suggestion Selling

2. Strategic Place of merchandize can be a way to do this

a. Prospecting

b. Approach

c. Sales Presentation

d. Closing the sale

e. Suggestion Selling

3. According to the video, REI

a. Is a large consumer cooperative

b. Targets primarily single mothers

c. Recruits exclusively on college campuses

d. Always locates in a mall setting

4. The key to store layout is creating an environment where your target customer is comfortablea. TRUE b. FALSE

5. Tonight ________ may be playing his last game as a Cleveland Cavalier

a. Lebron James