GROUP MEMBERS:MOHD RIZALDIN BIN SIRAJUDIN (807303)

RAVINDHARAN S/O JASINGO @ JAYARAM (810086)

PROJECT TITLE (MNC):MAYBANK – THE

CORPORATE SOCIAL RESPONSIBILITY

INTRODUCTION

Arries responsibilities concerned to the ethical consequences of the policies and procedures of the company

Ensure society as a whole to benefit not only in domestic market but as well as businesses beyond its border.

Sustainability means conducting their business in a way that enhances the organization’s performance both today and over the long-term, contributing to the socioeconomic development of the countries in which they operate

Maybank conserve the environment, enrich the livelihood of the community, care for the development and wellbeing of their employees and contribute to good governance.

CORPORATE PROFILE

Largest network among Malaysian banks of over 2,100 branches and offices in 17 countries, employing 42,000 Maybankers and serving over 21 million customers

Holding the largest asset base of more than USD135 billion; and market capitalisation of USD22.0 billion; with total equity and total net profit of USD10.8 billion and USD1.5 billion respectively.

CORPORATE PROFILE

Competitive advantage - by achieving synergies across their diverse group

Domestically Maybank aim to achieve leadership across key and profitable segments.

Internationally Maybank capture value from new investments and continue to pursue organic expansion by delivering innovation and superior customer valu

CORPORATE PROFILE

Top recruiter of talent and view their leadership pool and talent pipeline as key to realising their aspirations

Seek to enhance performance management and achieve cost optimisation by focusing on effective IT operations and enhancing employee productivity.

VISION AND MISSION STATEMENT OF MAYBANK

VisionTo be a Regional

Financial Services Leader

MissionHumanising Financial

Services across Asia

MAYBANK 2015 ASPIRATIONS

Undisputed No.1 Retail Financial Services provider in Malaysia by 2015

Leading ASEAN wholesale bank eventually expanding further into Middle East, China & India

Sustainable champion for Insurance and Takaful

Truly regional organisation, with ˜40% of pre-tax profit derived from international operations by 2015

Leading Islamic bank in ASEAN

Commercial BankingCommercial BankingMaybank Islamic

BerhadMaybank Syariah

IndonesiaMaybank Philippines

IncMaybank (PNG) LtdMaybank International

(L) LimitedMaybank International

Islamic Banking Operations

Mayban International Trust (Labuan) Bhd

Mayban Nominees (Hong Kong) Pte Ltd

Mayban Nominees (Singapore) Pte Ltd

Mayban Trustees BhdAseamlease BhdPT Bank Internasional

Indonesia Tbk (BII)Mayban (Nominees)

Sdn Bhd

MAYBANK SUBSIDIARIES

Investment BankingInvestment Banking InsuranceInsurance

Maybank Investment Bank Berhad

Aseam Malaysia Nominees (Tempatan) Sdn Bhd

Mayban General Assurance Bhd

Mayban Life Assurance Bhd

Etiqa Life International (Labuan) Ltd

Etiqa Insurance BerhadMayban Investment

Management Sdn Bhd

MAYBANK SUBSIDIARIES

MAYBANK WORLDWIDE

MAYBANK WORLDWIDE

Presence in 17 countries through our network of branches, subsidiaries, associates and representative offices.

Branches in London, New York, Hong Kong and Singapore

Has correspondent banking relationships with 700 foreign banks throughout the world.

MAYBANK WORLDWIDE

Bahrain - Islamic banking solutions in the Middle East

Brunei Darussalam - Full commercial banking services and products in Brunei

Cambodia - Commercial banking products and services in Cambodia

China - Wholesale banking solutions denominated in both Renminbi and foreign currency (mainly in US Dollars)

MAYBANK WORLDWIDE

Hong Kong - Wholesale banking solutions, with emphasis in corporate lending, treasury and capital markets

PT Bank Internasional Indonesia Tbk. (BII) - A full range of banking services for medium and commercial size enterprises and individuals

Maybank International (L) Limited - Offshore banking services including foreign currency deposits and loans, trade financing, treasury services and Islamic banking solutions

MAYBANK WORLDWIDE

Pakistan - Particpating in South Asia's banking sector through a 20% stake in MCB Bank Ltd of Pakistan

Papua New Guinea - A full range of commercial banking services in Papua New Guinea

Maybank Philippines Inc. - A wide array of financial solutions geared towards the upscale consumer market and selected segments of top-tier corporations in the Philippines

MAYBANK WORLDWIDE

Singapore - A full range of banking services, with the most extensive network of branches and ATMs amongst foreign banks in Singapore

United States of America - Domestic commercial banking, offshore banking activities and wholesale banking, with emphasis on corporate lending, treasury and capital markets and trade finance

MAYBANK WORLDWIDE

Vietnam - Full commercial banking services including financing solutions

United Kingdom - Wholesale banking services, with emphasis on corporate lending, treasury products, capital markets and trade finance

MAYBANK GROUP SUSTAINABLE CORPORATE Responsibility Policy Statement

• Maybank’s Corporate Responsibility (CR) initiatives are integrated into the Group’s business model

• Maybank is committed to being a responsible corporate citizen, delivering a sustainable future for the ASEAN region

• This is consistent with its vision to become a leading regional company and its mission of humanising financial services from the heart of ASEAN

• In achieving this goal, Maybank anchor their CR activities in four key pillars of Community, Environment, Workplace and Marketplace

• For Maybank, Sustainability means conducting its business in a way that enhances their performance both today and over the long-term, contributing to the socioeconomic development of the countries in which they opera

Corporate Governance

• Maybank Group is committed to creating a highly transparent and objective corporate governance system

• Their management policy ensures the Group’s performance and compliance against these principles: Board of Directors Mechanism and Board Independence Board Management and Board Committees Board Remuneration and Performance Evaluation Board Satisfaction Index (BSI) Code of Ethics and Principles Internal Control Risk Management Risk Governance Structure Whistle-Blower Policy

Corporate Governance of Maybank

Empower Communities

Maybank contribute their skills and resources to improving the lives of the communities that they serve during good times and they are at the forefront during adversity

They give back to the community by supporting programmes aimed at developing and advancing youth, education and sports

Empower Communities (cont...)

Among Initiatives by Maybank are:

Sustainable Livelihood Support the underprivileged by giving aid to multiple

organisations in Malaysia

Bank Internasional Indonesia (BII) Berbagi programme

BII’s School Feeding Programme in conjunction with UN-World Food Programme

Launch of ‘Tabung Maybank Sejahtera’

Cahaya Kasih programme.

Empower Communities (cont...)

Youth and Education Maybank Scholarship Awards Scheme

Academic Excellence Awards for accountholders and children of employees

Agreement with the National Higher Education Fund Corporation (PTPTN)

Maybank Apprentice (MA) Coaching Programme at Rumah Kanak-Kanak Tengku Budriah (RKKTB)

External Internship Programmes

Financial Education

PINTAR programme

Empower Communities (cont...)

Sports Nurture sports talent and building future sports

champions in golf, badminton and football

Empower Communities (cont...)

Concern for the Environment

• Maybank has practised the concept of “Greening the City” at Menara Maybank with a lush garden of unique plant species and trees to enhance the ecological surroundings of the city

• Among Maybank’s Initiatives are: Disaster Relief

Disaster relief and assistance to victims of earthquake and typhoon floods through various funds set up in collaboration with the media

Joined “NSTP Fund for Gaza” Campaign

Concern for the Environment (cont...)

Conservation of Nature and Wildlife Environment protection and conservation,

“Love The Earth” campaign

Offer paperless transactions

Tiger Conservation

Participated in Earth Hour campaign

Concern for the Environment (cont...)

Heritage, Arts and Culture Balai Seni Maybank

Maybank provided sponsorship support for a book on ‘Half a Century of Malaysia-Indonesia Relations’

BII also held an event for young people through its Youth Jazz Band Competition

Maybank Singapore organised a children’s art competition to encourage its appreciation among the young people

Concern for the Environment (cont...)

Supporting Green Technology Financing

Maybank support the Malaysian Government’s Green Technology Financing Scheme (GTFS) campaign

held several GTFS roadshows in collaboration with the Ministry of Energy, Green Technology and Water and the Business Council for Sustainable Development Malaysia (BCSDM)

Great Workplace

• Maybank’s Human Resources (HR) philosophy and practices are in line with world best practices and support Malaysia’s HR development framework

• Maybank was awarded the Silver Award in the HR Innovation Category and was one of the four Gold Award winners in the HR Excellence Category at the Malaysia HR Awards 2010

• Maybank was also the proud recipient of the Ministry of Human Resource – Caring Employer Award 2009

Great Workplace (cont...)

• Among Initiatives by Maybank: Culture and Work Environment Employee Wellness and Recognition Occupational Health and Safety

• Fair Pay Policy

• Flexible Benefits Scheme

• Opportunities for Continuing Service Upon Reaching Retirement Age

• Staff Education Assistance Scheme

• Employee Communication

• Local Hiring Policies

• Human Rights

Responsible Marketplace

Among Initiatives by Maybank are: Sustainable Finance

Maybank recognises that environmental and social impacts are increasingly evident as a risk associated with their financing and lending

They assess environmental and social implications for their financing and lending decisions rigorously

As a result, they have a long-standing commitment to managing responsible banking

Responsible Marketplace (cont...)

Ethical Selling, Products and Services

Customer education seminars, especially SMEs Initiate dialogue with relevant ministries and industry

to develop CR standards, incentives and compliance monitoring

Supply Chain

Work with suppliers to adopt responsible procurement practices

Anti-crime policy/measures Code of Ethics in investments/financing

Responsible Marketplace (cont...)

Prevention of Corruption

Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) Policy