MBA - III Navnath Sir

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    MBA Semester - III

    MBA-301 Entrepreneurship Development

    1. The Entrepreneurial Development Perspective Concepts of Entrepreneurship Development

    Evolution of the concept of Entrepreneur Entrepreneur Vs. Intrapreneur, EntrepreneurVs. Entrepreneurship,

    Entrepreneur Vs. Manager Attributes and Characteristics of a successful Entrepreneur

    Role of Entrepreneur in Indian economy and developing economies withreference to Self Employment Development

    Entrepreneurial Culture

    2. Creating Entrepreneurial Venture Business Planning Process

    Environmental Analysis - Search and Scanning Identifying problems and opportunities

    Defining Business Idea Basic Government Procedures to be complied with

    3. Project Management Technical, Financial, Marketing, Personnel and Management Feasibility

    Estimating and Financing funds requirements - Schemes offered byvarious commercial banks and financial institutions like IDBI, ICCI,

    SIDBI, SFC's. Venture Capital Funding,

    4. Entrepreneurship Development and Government Role of Central Government and State Government in promoting

    Entrepreneurship - Introduction to various incentives, subsidies and grantsExport Oriented Units - Fiscal and Tax concessions available.

    Role of following agencies in the Entrepreneurship Development - DistrictIndustries Centers (DIC), small Industries Service Institute (SISI)

    Entrepreneurship Development Institute of India (EDII), National Instituteof Entrepreneurship and Small Business Development (NIESBUD),

    National Entrepreneurship Development Board (NEDB).

    5. Why do Entrepreneur fails - The four Entrepreneurial Pitfalls

    (Peter Drucker)6. Women Entrepreneurs

    Reasons for Low/ No Entrepreneurs

    Role, Problems and Prospects

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    Tilak Maharashtra University - Pune

    MBA Semester - III

    MBA-302Management Information System

    1. INTRODUCTION TO MANAGEMENT INFORMATI SYSTEMS

    1.1 Introduction

    1.2 MIS - Some Definitions1.3 Computers and MIS

    1.4 Need for MIS.1.5 Purpose of MIS

    1.6 Objectives of MIS1.7 Objectives of the study of MIS

    1.8 Conceptual Design Models of MIS1.9 MIS: Its Role in an Organization

    1.10 Impact of MIS on the organization

    2. INFORMATION TECHNOLOGY2.1 Introduction

    2.2 Understanding the Computer2.3 History of Computers

    2.4 Computer Generations2.5 Classification of Computers

    2.6 Hardware and Software2.7 A Note on Programming Languages

    2.8 Packages

    2.9 Database Management Systems2.10 Desktop Publishing2.11 Computer System Configurations

    2.12 Data Processing2.13 A Note on Networks

    2.14 Digital, Text and Image Processing2.15 Information Technology Decisions

    3. DECISION MAKING CONCEPTS3.1 Introduction

    3.2 Phases in the Decision-making Process3.3 Types and Systems of Decision Making

    3.4 Organizational Decision Making3.5 Uncertainty Avoidance

    3.6 Problem initiated Search3.7 Methods and Tools of Decision Making

    3.8 Decision Tables3.9 Law of Requisite Variety

    3.10 Management of Risk

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    4. INFORMATION CONCEPTS4.1 Introduction

    4.2 Definition of Information4.3 Data and Information

    4.4 Data Processing.

    4.5 Types of Information4.6 Sources of Information4.7 A Question of Quality

    4.8 Ensuring the Effectiveness of Information4.9 Information Modeling

    4.10 The Human Being as an Information Processor4.11 Relevance of Information in MIS

    5. SYSTEM CONCEPTS5.1 Introduction5.2 System - Some Definitions

    5.3 Open and Closed Systems5.4 Deterministic and Probabilistic Systems

    5.5 Physical and Abstract Systems5.6 Natural and Man-made Systems

    5.7 Negative Feedback and Entropy5.8 Feedback Control Loop

    5.9 Relevance of Systems Theory to MIS5.10 Integration of Organization Systems and Information Systems

    6. ORGANISATIONS AND ORGANISATIONAL BEHAVIOUR6.1 Introduction

    6.2 Organizational Structure6.3 Types of Organizations

    6.4 Decision Making in an Organization6.5 Information Flow in an Organization

    6.6 Organizational Behavior6.7 A Note on Management Style

    6.8 Impact on MIS

    7. ASSESSING INFORMATION NEEDS OF THE ORGANISATION7.1 Introduction

    7.2 Purpose of analyzing Information Needs

    7.3 Methods and tools of assessing Information needs7.4 Determining Information Requirements7.5 Information Needs - Relation to Organizations Goals

    7.6 Breakup of Information Needs according to Decisions7.7 Relation between Information Needs and Type of Decision

    7.8 Information Models and their Integration with Data Processing

    8. MIS DESIGN, DEVELOPMENT AND IMPLEMENTATION

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    8.1 Introduction8.2 Prototyping and CASE Tools

    8.3 MIS Structure8.4 Hardware & Software

    8.5 Data Processing and Information Processing Systems

    8.6 Systems Analysis and Design9. MIS DESIGN II

    9.1 MIS Plan and its Implementation

    9.2 MIS Design Criteria

    9.3 Implementation of MIS9.4 Reviews and Evaluation of MIS

    9.5 Introduction to RDBMS9.6 Objectives of DBMS

    9.7 Introduction to DSS

    10. APPLICATIONS OF MIS

    10.1 Introduction

    10.2 Application of MIS in Manufacturing10.3 Application of MIS in the Service Industry10.4 MIS Applications in Hotels

    10.5 MIS in Hospitals10.6 Conclusion

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    Tilak Maharashtra University - Pune

    MBA Semester - III

    MBA 303 Legal Aspects of Business

    1. Indian Contract Acty Nature & Classification of Contracty Offer, Acceptance Considerationy Pre concert, valid consideration & Valid Agreementy Performance & Discharge of Contracty Types of Contract

    2. Contract Act 1872y Contract of Ademy Contract of Guarantyeey Rights & Liabilities of surety & post suretyy Rights Duties & Liabilities of agents & Principle

    3. Sales goods Act 1930y Meaning Sales of goods & agreement to saley Condition & Warrantyy Transfer of property or Ownershipy Performance, rights & Remedial measures relating to contract saley Provision relating to oction sale

    4. Negotiable Instrument Act 1881y Meaning types & characteristicsy

    Negotiation & types of Endorsementy Negotiable instrument disowner

    5. Indian Partnership Act 1932y Meaningy Nature of Partnership & Typesy Partnership deed, Rights & Liabilities of Partnery Dissolution of Partnership

    6. Company Act 1956y Definition, Meaning, Feature & Typesy Memorandum of Associationy Article of Associationy Membership in Company, Shares, Accents & Audit, Company

    Management & Meetings

    y Compromise, Arrangement, Re construction & Amalgamationy Winding of Company

    7. Consumer Protection Act 1986

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    y Definition Consumer, Good, Manufacturing, Trading & Servicesy Unfair Trade Practicey Consumer Disputes, Complaintsy State & Central Consumer protect Councily Consumer Dispute, Reprisal Agencies

    8. The Information Technology Act 2000y Introduction & Backgroundy Digital Signatory, Electrical Governance, Electrical Recordsy Regulation of Certificating Authorities

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    Tilak Maharashtra University -Pune

    MBA Syllabus- 3rd

    Semester

    MBA-304 Supply chain Management

    1. Introduction Definition , Scope, Systemconcept2. Objectives of Logistic Management Inventory reduction, reliable and

    consistent delivery performance , freight economy, minimum damages to

    product, quick response.3. Customer service Measure of effectiveness of logistics system, customer

    perception of service quality, phases of customer service, value added services4. Supply chain Management Concept of supply chain, components of supply

    chain and role of logistics.4 Warehousing in supply chain - Warehousing functions, consolidation break

    bulk Mixing warehousing , Warehousing space-private, public, contract type.5 Warehouse Management Warehousing site selection, size layout6 Material handling systems Role of material handling in logistics, guidelinesfor material handling, equipment and systems Manual Mechanized and

    automated.

    7 Inventory Management Inventory asset or liability, Inventory fuctions,reasons for carrying inventory, related costs, inventory controls.

    8 Transportation infrastructure freight Management [Availability, reliability,capability, frequency] modes of transportation, containerization.

    9 Packaging for logistics Unitization for packaging, design considerration forhandling , transport, packing material.

    10 Logistics outsourcing Drivers of outsourcing trends, benefits of outsourcing,Third party logistics and fourth party logistics.

    11

    Technology for logistics role of technology , Bar coding Tracking12 Reverse logistics challenges of product returns, scope of reveres logistics-refitting, recycling and waste disposal, systems design for the same.

    Reference books

    1. Logistics Management Donald Bowersox and David Closs2. Logistic Management Supply Cain Imperative Vinod Sople

    3. Key to supply chain Management - Burt Dobler Startling

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    TILAK MAHARASHTRA UNIVERSITY, PUNE

    MBA

    Specialization - Finance

    MF 311International Financial Management

    1. Scope of International Finance2. Balance of Payment and Exchange Rate Determination3. Foreign Exchange Market4. Currency Futures and Options5. Exchange Rate Determination6. Foreign Exchange Risk Management7. Multinational Working Capital8. Foreign Trade Financing9. Foreign Investment Analysis

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    MF 312 Risk Management

    Chapter I : Risks - Types and ClassesConcept of Risk

    Definition of Risk

    UncertaintyTypes of UncertaintyTypes of risk

    Classes of RiskCategories of Risk

    Insurance and RiskQuestions

    Chapter II: Risk EngineeringRisk PerceptionBiases Regarding Risk

    Risk taker Vs risk AventerRisk Engineering

    Risk AnalysisRisk Estimation

    Risk EvaluationRisk Management

    Risk ControlRisk monitering

    Risk Analysis & risk management : What They Are Not !Benefits of Risk analysis Risk Management

    Chapter III: Risk ManagementMethodology of Risk ManagementInsurance Cover

    Ten Steps of Making risk management workTen attributes of a Would-Class Risk Management Culture

    Enterprise Risk ManagementIntegrated risk management

    Risk management in Banking

    Chapter IV : Foreign Exchange Exposure and managementManagement of Economic Exposure

    Operating ExposureManaging Operative Exposure

    Management of Transaction ExposureManagement of Transaction Exposure

    Questions

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    Chapter V . Hedging TransactionsFinancial contract and operational techniqueQuantifying Risk

    Price Variation and Pricing in foriegn Centre

    Operational hedging Vs Financial hedgingHedging : transaction exposureFinancial Contracts

    Cross Hedging Minor Currency ExposureExternal Techniques

    A Forward Rate Agreement (FRA)Heading Using Futures

    Heading with Currency FuturesHeading with Interest Rate Futures

    Heading with Currency OptionsQuestions

    Chapter VI: Other Derivative securities

    Financial EngineeringDefinitions

    Role of Financial EngineersSome Characterists of Financial Engineering

    Tools of Financial EngineersInnovative Instrumetional Financial Production

    Deserving new instruments for hedgingUse of foriegn exchange risk management Products

    Questions

    Chapter VII : Insurance as Risk cover Insurance as an instrumentGeneral Management - Risk Management and Insurance

    ManagementThe Economics of Insurance

    Characteristics of lnsurable RiskOcean Marine Insurance

    Insurance DerivativesThe Catastrophe Risk Exchange (CATEX)

    Catastrophe Options and FuturesCatastrophe Bonds

    Export Credit Guarantee Corporation : (ECGC)Political Risk Covered

    Questions

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    Specialization HRM

    MHR 311 Training and Development

    Chapter 1: Introduction to Training and Development

    Meaning and DefinitionObjectives of HRM

    Differences between Human Resources Management and PersonnelManagement.

    Societal ObjectivesOrganisational Objectives

    Functional ObjectivesPersonal Objectives

    HRM: Functions and Objectives

    Organisation of HRM DepartmentHRM Objectives and FunctionsPersonal Policies and Principles Policies

    Formulating policiesPrinciples

    HEM modelEvolution of HRM

    Chapter 2: Training and Development

    Nature of Training and DevelopmentInputs in Training and Development

    SkillsEducation

    DevelopmentEthics

    Attitudinal changesDecision Making and Problem Solving

    Gaps in TrainingImportance of Training and Development

    Chapter 3: Process of TrainingThe Training Process

    Organisational Objectives and StrategiesNeeds Assessments

    Needs Assessment MethodsBenefits of Needs Assessment

    Analysis of NeedsWho should participate in needs assessment?

    Methods used in needs assessmentThe Needs Assessment Analysis

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    Organisational AnalysisCompanys Strategic Direction

    Person AnalysisCognitive Ability

    Reading Ability

    Self EfficiencyAwareness of Training Needs, Career Interests and GoalsInput

    OutputConsequences

    FeedbackDetermining if Training is the Best Solution

    Task AnalysisSteps in Task Analysis

    Chapter 4: Training and Development

    What is TrainingTraining and Development Objectives

    Designing Training and Development ProgrammeWho are the Trainees?

    Who are the Trainers?Designing Effective Training

    The Forces Influencing Working and LearningThe Needs for Leadership

    Increased Value Placed on knowledgeMethods and Techniques of Learning?

    Audio visualsOn the Job Training (OJT)

    Programmed InstructionComputer Assisted Instruction (CAI)

    SimulationRole Playing

    Vestibule TrainingSensitivity Training

    What should be the Level of Learning?Learning Principles

    Conduct of trainingImplementation of the Training Programme

    Evaluation of the ProgrammeNeed for Evaluation

    Principles of EvaluationCriteria for Evaluation

    Techniques of EvaluationTraining for international assignments

    In Brief

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    Chapter 5: Training StrategiesImpact of Change

    Training StrategiesClarification of Technical Terms

    Training Strategy

    Training MethodTraining TechniqueSystem of Organization

    Mediating Device (Aids)Selecting Appropriate Training Strategy

    CompatibilityVariation of Methods

    Basic Training MethodsLecture method

    The AudienceGood Practices

    Discussion MethodParticipates Get

    Advance PreparationRole of the Trainer

    IntroductionRules and Techniques in Discussion Method

    Technique30 Second Rule

    TechniqueButler Rule

    TechniqueInterchange of Plenary Meeting, Small Group, Smallest Group

    TechniqueQuestions and their uses in Discussion Leading

    Brain- Storming as Variation of Discussion MethodBasic Rules

    Strategy of Training and Development SignificanceTraining and Development

    ObjectivesIn simple words, Training

    Need for Systematic ApproachTraining as a Strategic Tool

    Training StrategyStrategic Training System (STS)

    Methods to Improve Decision Making SkillsManagement Games

    Methods to improve the Inter-Personal SkillsRole Playing

    Transaction AnalysisMethods to Improve

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    The Johri WindowConceptual Model

    Training in OrganisationsDemonstration is a Powerful Aspect

    Show Case Customer Quality

    EffectivenessInvolve Top ManagersNeed for Training

    Training PolicyArea of Training

    MethodsEvaluation

    Chapter 6: Training Methods

    IntroductionPresentation Methods

    LectureVariations of the Lecture Method

    Audiovisual TechniquesHands on Methods

    On the Job Training (OJT)

    Chapter 7: Use of Technology in Training & E-LearingIntroduction

    Technologys Influence on Training and learning

    Chapter8: Training &TrainersSnapshot of Training Practices

    Training Facts and FiguresTraining Investment Leaders

    Competencies and Positions of Training Professionals

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    MHR 312 Performance Management System

    Chapter 1: Introduction to Performance Management What is Performance? Dimensions of Performance Management Results and Output

    Input Dimension Time Dimension

    Focus Dimension Input Output Relationships

    Who Manages Performance? Role of Appraisals in Performance Management

    Chapter 2: Performance Appraised Ethics & Concepts

    Definition

    Ethics Concepts of Performance Appraisal

    `

    Chapter 3: Planning Performance for Role Clarity

    Accountability and Effectiveness.

    Why performance needs to be planned? What is performance planning? Whose Performance is to be planned? Planning Individual performance through performance appraisal

    Key Performance Appraisals (KPA) KPAs as Mechanisms of Role Clarity and Development

    Performance Targets : Adding Objectivity Increasing Self Awareness and Understanding: Self Appraisal

    Self Appraisal for Managerial Effectiveness

    Chapter 4 : Performance Analysis Objective Using performance analysis for counseling and

    identification of development needs.

    Chapter 5: Improving Quality of Performance Ratings Attempting to attain perfect objectivity in ratings is a futile

    exercise The need for performance ratings Subjectivity and errots in ratings Reducing Rater Biases Performance ratings for development VS Administrative decisions Performance Review Discussion Objectives of PRD

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    What constitutes PRD? Communication Asking Questions and Responding Feedback Influencing

    Increasing Autonomy of the Person Positive Reinforcement Identification Helping Concern and Empathy Mutuality of Relationship Identifying Development needs

    Chapter 6 : Using Performance Management Systems

    Data for HR Decisions and Performance Improvement Development Decisions

    Identification of Training Needs Administrative Decisions Performance Rewards Salary Increase Annual Performance Awards Outstanding Performance Awards Promotions Change of Responsibilities and Status Sponsorship to conferences, Tours and Visits to other countries Advanced Training and Development Opportunities Transfers Placement Decisions Appreciation Letters and Certificates Announcement in Newsletters, Journals, etc.

    Chapter 7: Performance Management Systems and Appraisal

    Practices in India : The 1990s Scenario General Trends Future of Performance Appraisals

    Chapter 8: Making Performance Management

    Systems and Appraisals work

    Top Management Response to New Appraisal Systems Managerial Response to New Appraisal Systems Personnel / HRD Departments Response to New Appraisal

    Systems

    Strategic Considerations in Introducing New Appraisal SystemsChapter 9 : Monitoring Performance Planning Analysis and

    Development Systems

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    Component Monitoring Comprehensive Reviews and Renewal

    Chapter 10: Performance Appraisal and Job Evaluation Definition

    Objectives Appraisal Process Objectives of Appraisal Establish Job Expectations Design the Appraisal Programme Formal versus Informal appraisal Whose performance should be rated Raters Problems Solving raters problems What should be rated?

    Timing of evaluation Methods of appraisal Organisational Strategy and Performance Appraisal Job-Evaluation (JE) Non-Analytical Methods Analytical Methods Wage Survey

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    Specialization Marketing

    MM 311 Sales Promotion and Administration

    1. Recent Trends in SalesConceptMedia

    Public RelationSales Promotion

    Consumer PromotionTrade Promotion

    2. Sales ManagementConcept

    Development of Sales DepartmentObjectives of Sales Management

    Co-ordination role of Sales ManagementControlling role of Sales Management

    Sales Control Informal & FormalTypes of Sales Organization

    Promotion Management

    3. Sales Personnel ManagementTraining Sales Force ContentsMethods of Sales Training

    Evaluation of Training ProgrammeCompensating & Motivating Plans

    Standard of PerformanceControlling Sales force

    4. Sales Territory & Quota ManagementManaging the territories

    Types of Sales QuotaSales meetings & contest Objective, Planning

    5. Marketing of EventsNeed

    Market MixRole

    6. Introduction to Export & International PromotionCategories of ExportGeneral provisions for exports

    Export promotion council / boards

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    7. Export PromotionOrganizational set up

    Assistance facilitiesSpecial economic zones

    Foreign trade policy related to SEZ

    Export housesGATT, WTO

    8. Internet as Promotional ToolInternet as mediaPortals

    Credit card transactionsTypes of Website

    Search engine mobile, Internet

    9. Legal Aspect of MarketingIndian Contract Act, 1872Sales of Goods Act, 1930

    Negotiable Instrument Act, 1881Sales Tax

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    MM 312 Distribution Management

    1. MARKETING CHANNELS1.1 Structure, Functions and Significance of Channels

    1.2 Role of Channels

    1.3 Designing the Channel System

    2 LOGISTICS AND OPERATIONS2.1 Importance of Logistics2.2 Warehousing & Inventories

    2.3 Transportation

    3 THE WHOLESALER3.1 Role and Significance

    3.2 Characteristics, Functions3.3 Types of Wholesalers

    3.4 A Note on E-business Models of Wholesaling

    4. RETAILING4.1 Nature and Importance

    4.2 Characteristics4.3 Importance

    4.4 Functions4.5 Need of Retailer

    4.6 Types of Retailers4.7 Retail Merchandising

    4.8 Retail Decisions: Location and Size

    5 RETAIL PROMOTION5.1 Advertising

    5.2 Sales Promotion5.3 POP Promotion

    5.4 Shelf Management5.5 On line retailing

    5.6 Features5.7 Present retail scenario in India5.8 Challenges in Indian Retailing

    6 FRANCHISING6.1 Concept of Franchising6.2 Definition Franchiser, Franchisee

    6.3 Types of Franchising6.4 Method of Franchising

    6.5 Benefit Franchisers & Franchisee6.6 Constraint on Franchisee

    6.7 Franchisee Franchiser Relationship

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    6.8 Franchising in India

    7 MANAGING MARKETING CHANNELS.7.1 Channel Policies

    7.2 Choice of Channel7.3 Types of Conflicts7.4 Organizational pattern in the channel

    7.5 Organizational Pattern in the Channel7.6 Manufacturer Based Channels

    7.7 Retailer Based Channels7.8 Identifying Channel Conflict

    7.9 Causes of Channel Conflict7.10 Techniques to Handle Channel Conflict

    7.11 Manufacturer Based Channels7.12 Retailer Based Channels

    8 MULTI LEVEL MARKETING

    8.1 Concept of MLM8.2 Process of MLM

    8.3 Benefits of MLM8.4 Drawbacks of MLM