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Making Connections
Multicultural and Cooperative
Services
Multicultural NSW
NSW is Australia’s most culturally diverse state
According to the 2011 Census: •31% of NSW population•26% of Australian population : were born overseas
Over 200 languages spoken
Multicultural services
Consultancy - Advice and assistance with supporting your diverse communities
Multicultural Collection of 43 community languages to borrow through local public libraries
The Multicultural Purchasing Cooperative
Consultancy
Oriana Acevedo – Multicultural Consultant
Provides advice and support to library staff about all things multicultural
Tracks growth of new and emerging communities and develops collections to support these as necessary
Liaises with other government agencies to facilitate access to useful information, distributes to libraries
Coordinates the development of useful tools and marketing material for libraries to use
Electronic signage
This is available in 4 designs, each featuring a different set of languages
Electronic signage
PDF can added to electronic display screens
• Print out and laminate as a poster
Promotional materials
BookmarksLeafletsBanners for your library
Multicultural Bulk Loan Service
Collection available for bulk loan or individual interlibrary loan
43 languages, 13 unique to SL
ESL collection – including English for X speakers
Request through the webform, found at:
www.sl.nsw.gov.au Services Ask A Librarian Request form for public libraries
Highlights 2013-2014
101,006 items issued
Most popular : French, Spanish, Italian, German, Japanese, Russian, Chinese, Greek, Korean, Tamil
Least popular : Slovenian, Bulgarian, Slovak, Rumanian, Ukrainian
Most requests
MetroHornsby - 427 Manly - 226Lane Cove - 185Canterbury - 159
CountryRichmond-Tweed - 410Queanbeyan - 123Wollongong - 107Batemans Bay - 74
Request form
Search for material by language or format
http://www.sl.nsw.gov.au/services/multicultural/language_search.html
Community Languages Collection Directory
http://www.sl.nsw.gov.au/services/multicultural/comm_languages/index.html
Example
Find newly purchased material by our RSS feeds on the library’s
homepage
My Loans : your library account
See what you have out and when it is due back
https://library.sl.nsw.gov.au/patroninfo~S2
Raising Awareness of Multicultural Services
Does your library website include or link to information about multicultural services ?
State Library Multicultural Bulk Loans should be displayed on open shelves and accessible to everyone
Remove barriers for CALD groups wanting to use the library by creating signage in community languages using the Multilingual Glossary
Multilingual Glossary
http://www2.sl.nsw.gov.au/multicultural/glossary/
Create signageand libraryresources usingthe multilingualglossaryie. Welcome
Example
Multilingual Pamphlets
http://www.sl.nsw.gov.au/services/multicultural/multicultural_pamphlets.html
information about core library services offered to communities by NSW public libraries.
Available in 49 languages including English
Example
International newspapers online
Library PressDisplay
A service which allowsanyone who lives in NSW toread newspapers in theirown language at home. Over1,400 internationalnewspapers and magazinesfrom more than 80 countriesin 39 languages are available using your State Library card
http://www.sl.nsw.gov.au/services/multicultural/multicultural_services_NSW_residents.html
: Multicultural Unit http://pinterest.com/slnswlote/
@SLNSW_LOTE
Disability Access Collections
Large print Talking books
Both collections include a range of genres and current publications
Available for bulk loan – same conditions as Multicultural Available for ILL
Disability Access Collections
Co-operative Purchasing
Co-operative Purchasing
Free service to provided to NSW public libraries
Facilitates the supply of material both in English and languages other than English (LOTE)
Facilitates acquisition of LOTE material through selection days:
Libraries supply comprehensive profile of buying needs by language and formatSuppliers invited to display material for selection by and on behalf of libraries
Organises the cataloguing of material according to Libraries Australia standards
Coordinates end processing to individual library’s specifications
Multicultural Cooperative Statistics 2013/14 financial year
Purchasing StatisticsNumber of libraries : 54Number of titles purchased : 27,041
Total amount spent on purchasing : $635,857.46
Cataloguing and End processingNumber of title catalogued : 13,981Number of items end processed : 14,427
Total cost of cataloguing and end processing$94,406.73
Overall total cost of spending through the Cooperative = $730,261.19
Chinese Selection Day at Marrickville Town
Public Library Services Contacts
Cameron Morley, Manager, Funding and Advisory Services
[email protected], 9273 1483
Oriana Acevedo, Multicultural [email protected], 9273 1544
Abby Dawson, Coordinator, Multicultural Bulk Loans Service: [email protected], 9273 1541
Shauna Miller, Coordinator, Multicultural Purchasing Cooperative: [email protected], 9273
1540
