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2019
Wellness Incentive
Living a healthy lifestyle contributes
to quality of life. That’s why
Mecklenburg County is committed
to the health of its employees.
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myTotalHealth Reward
Wellness Incentive
The County has designed a wellness incentive, myTotalHealth Reward, to help you identify
your health risks and achieve your personal health goals. The myTotalHealth Reward is a
financial incentive (reduced wellness rate) that lowers your premiums, saving you $600 a year.
You can earn the reward by completing two simple steps:
Review the information in this brochure to learn more about completing each wellness activity.
To receive the myTotalHealth Reward, both wellness activities must be completed before
September 14, 2018. Additional information will be posted periodically on MeckWeb.
What about Health Coaching?
If you have any questions, please send an email to
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Take an online Health Risk Assessment
Complete a Biometric Screening
You can take advantage of a new wellness feature designed to assist you in
developing and maintaining healthy behaviors. Health Coaching is optional
and not required to receive the wellness incentive. Visit page 4 to learn more
about this new wellness feature.
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myTotalHealth Reward
STEP ONE: Health Risk Assessment
The Health Risk Assessment is an online
questionnaire about your health habits
and history. After you answer all of the
questions you will receive a score and a
personalized health summary that can help
you understand your health needs.
Understanding your health needs is the first
step in maintaining a healthy lifestyle or
making improvements in your health. Follow
the steps below to begin your journey towards
achieving your personal health goals.
Take Your Health Risk Assessment
If you ARE currently enrolled in the County’s
medical plan follow the instructions below:
1. Visit myCigna.com
2. Login with your username and password or
select “Register Now” if this is your first time
logging on as a Cigna member and follow the
prompts to create an account.
3. Select the “My Health” tab.
4. Select “Take My Health Assessment” or “Get
Started.”
5. Complete the Health Risk Assessment until
you receive a score.
If you ARE NOT currently enrolled in the
County’s medical plan or you are a new hire
follow the instructions below:
1. Visit https://my.cigna.com/?token=3323264
2. Select “Register Now” and follow the
prompts.
3. Select “Take My Health Assessment.”
4. Complete the Health Risk Assessment until
you receive a score.
If you have any problems creating or accessing your Cigna account to complete the Health Risk
Assessment, please call Cigna at 1-855-221-0273.
3 myTotalHealth Reward
STEP TWO: Biometric Screenings
A biometric screening is a measurement of physical
characteristics such as height, weight, body mass index
(BMI), waist circumference, blood pressure, blood
cholesterol and glucose and/or A1C. Knowing your
numbers is an important step in reducing your chances of
developing heart disease, diabetes, and other major
chronic conditions. The biometric screening serves as a
benchmark and can help you evaluate any changes in
your health status over time.
Options for Completing the Biometric Screening
You can obtain a Biometric Screening by going to one of the following:
Primary Physician: Schedule an annual physical with your primary physician and have them
complete the Wellness Screening Form provided on the last page of this brochure. You can also
have your physician complete the Wellness Screening Form using numbers from a previous
physical you had during the 2018 calendar year. We will not accept numbers from a screening
taken before January 1, 2018. Follow the instructions on the form for submission.
Minute Clinic: Schedule a biometric screening at local Minute Clinic and have them complete
the Wellness Screening Form provided on the last page of this brochure. Follow the instructions
on the form for submission.
OurHealth MyClinics: From May 16 - July 31, you can
schedule a free biometric screening appointment at any
of the five OurHealth MyClinic locations. Schedule your
appointment online by registering on the OurHealth
Patient Portal at member.ourhealth.org or by calling
980-202-6526. MyClinic locations and hours can be
found on the Patient Portal.
Results from MyClinic appointments will be sent directly
to Cigna to track the biometric screening completion,
generally within 30-45 days. For questions regarding
completion of your wellness activities, please contact
Cigna at myCigna.com or by calling 1-855-221-0273.
Onsite Biometric Screenings: During the month of
August, the County will provide limited onsite biometric
screenings at various locations County facilities. Dates
and locations are to be determined. Please consider
using one of the options listed above to ensure you
receive your myTotalHealth Reward.
4 myTotalHealth Reward
OPTIONAL: Health Coaching
Health Coaching is a process designed to help you develop and
maintain healthy behaviors. You will have the opportunity to
speak with a trained health and wellness professional who can
help you transform your personal health goals into action.
Having the support of a professional health coach can help you
implement the changes you want to make to live a healthy
lifestyle.
What to Expect During Health Coaching
During the health coaching call you will discuss your personal
health and wellness goal(s) with a Health Coach. The Health
Coach will schedule coaching sessions to check-in with you
periodically to assess your progress towards your target goal.
The number of health coaching sessions will vary for each
person, as it is based upon your individual goal.
To recap, your Health Coach will:
1. Assist you in setting a personal goal.
2. Follow-up with you periodically.
3. Help you make progress towards your goal.
Getting Started
You can engage in health coaching by completing one of the two options listed below:
1. Call the number provided below speak to a Cigna Health Coach to set your own
personal health goal(s).
2. Telephonically participate in one of the following Lifestyle Management Programs by
calling the number provided below:
o Stress Management: The stress management program helps you understand the
sources of your stress and learn coping techniques to manage stress both on
and off the job.
o Weight Management: This program helps you manage your weight using a non-
diet approach. Get support to help build your confidence, become more active,
eat healthier and change your habits.
o Tobacco Cessation: The tobacco cessation program helps you get and stay
tobacco-free. Develop a personal quit plan that’s right for you.
Call Cigna at 1-855-246-1873 to take advantage of health coaching!
5 myTotalHealth Reward
TRACKING YOUR WELLNESS ACTIVITIES
How will you know that you have completed both wellness activities to receive the
myTotalHealth Reward?
MyCigna.com keeps a record of all your activities. You can track your completed wellness
activities by logging into your account on myCigna.com and viewing them in the “My Incentive”
box. One point is awarded for each completed activity. Please allow up to two weeks for the
website to update and credit you for the completed wellness activities. To receive the
myTotalHealth Reward, both wellness activities must be completed before September 14, 2018.
If you experience any issues with the website, contact Cigna at 1-855-221-0273 to verify your
myTotalHealth Reward.
Your Checklist
Keep a record of your completed wellness activities below:
Wellness Activity Date
Completed
Health Risk Assessment
Biometric Screening
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