Media Plans

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    How to Achieve Your ObjectivesAND Improve ROI

    Purpose:

    To provide SHSMD members with information andresources for professional development

    To help members increase value received for mediapurchases

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    How to Achieve Your ObjectivesAND Improve ROI

    John OlsonV.P., Director of Product Development

    MediaMixNet, Inc.

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    How to Achieve Your ObjectivesAND Improve ROI??

    By allocating your resources smartly andstrategically (planning)

    By negotiating effectively for media time andspace (buying)

    Spend for the best returnView media expenditures as an investment

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    Media buying = media planning.

    what budget should be allocatedto achieve plan

    Mediaplanningis primarily concerned with

    the timing and frequency in whichthe audience is reached

    who is targeted by the advertising andhow many of them are reached

    what media types (TV, radio, etc.)are used to deliver the message

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    Media buying = media planning.

    Media buyingis primarily concerned with

    How much to pay for the time andspace

    Who to buy it from

    What specific vehicles (stations, programs,publications) to buy

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    Media buying = media planning.

    Youreplanningto throw a dinner party

    You plan your menu

    You plan to serve salad, barbequedchicken, and apple pie

    Heres an analogy.

    You go out to buythe ingredients

    How much to pay forthe lettuce,chicken, apples, sugar, crust andice cream (the pie was a la mode)

    Decide what store to shop

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    Agenda

    Media planning considerations that canincrease effectiveness

    Media buying strategies that can

    reduce costs

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    Value of a Written Plan

    Helps you focus and allocate resources properly

    Selecting target audience

    Preparation for buying

    Setting appropriate budgets

    Defining objectives and strategies

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    Selecting a Target Audience

    Generally, the broader your audience, the more itwill cost to reach it

    The harder to reach your target, the more it will cost

    Younger harderto reach than older

    Men harderto reach than women

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    Selecting a target audience

    Typical costs-per-thousand viewers,prime time local TV, 4th quarter

    Men 18-34: $ 125

    Women 18-34: $ 115

    Men 25-54: $ 65 Women 25-54: $ 55

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    Selecting a target audience

    Generally, the broader your audience, the more itwill cost to reach it

    True for geographic targets as well

    Rememberthe 80/20 rule 80% of businesscomesfrom 20% of customers

    There may be good reasons to go beyondcore audience, or primary service are, but knowtherisks

    Going beyond core audience will reduce ROI

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    Selecting a Target Audience

    While its tempting to expand target audience andincrease opportunity

    Look at potential ROI If it costs twice as much to reach anadditional segment, will that segmentbring in twice as much revenue?

    Doing sowill either increase costs or

    decrease delivery

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    Developing a Plan

    A plan helps to allocate scarce resources towardachieving objectives

    Strategic allocation of resources can minimize

    waste from spending too much ortoo little onmedia

    Strategic media planning begins withsetting media objectives

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    Setting Media Objectives

    Howoften must our target see/hear our message?

    What% of our target can we afford to reach withsufficient frequency?

    Reach objective

    Frequencyobjective

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    Setting Media Objectives

    Howmanyweeks must we be advertising?

    Continuityobjective

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    Setting Media Objectives

    More is better than less

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    Setting Media Objectives

    More is (almost always) better than less

    Reach The higher % we reach, the greaterthe volume opportunity

    Frequency The higherthe frequency, the morelikely the message will be noticed & remembered Rule-of-thumb is 3-5 exposures minimum

    Continuity The more weeks of support, the lessopportunity to forgetthe message

    There is a pointof diminishing returns

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    Setting Media Objectives

    And more (almost always) costs more than less

    So, most advertisers have to make tradeoffsamong the three objectives

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    Setting Media Objectives

    First priority should be at least a minimum level offrequency

    Most messages must be seen at least 3-5x perperson

    Media research (provided by media or agency)can provide estimates of frequency

    People who have seen less than that dont count

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    Setting Media Objectives

    How much beyond minimum frequency isnecessary will vary

    The less compelling the promise

    The sooner you want a response.

    The heavier your competitors advertising

    The less interesting the creative

    the more frequency you will need

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    Setting Media Objectives

    Setting reach goal

    1. How many people must you persuade in order

    toachieve marke

    ting g

    oals?

    (what % oftarget market)

    2. What % ofthose you reach might be persuaded?

    Could depend on a numberof variables.

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    Setting Media Objectives

    Could depend on

    % oftarget actually in market now for your service

    Newness or uniqueness of youroffer

    Strength/believability and urgency of youroffer

    Degree of loyalty to you or competitor

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    Setting Media Objectives

    Setting reach goal - example

    Goal of 2,500 new physician referrals

    Need to reach 50,000 - 62,500

    (50,000 x 5% = 2,500)

    Convertto % oftarget

    (i.e. if 100,000 HH in service area, we need to

    reach 50 62.5% of them)

    4-5% migh

    tresp

    ond

    toadver

    tising

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    Setting Media Objectives

    Setting continuity goals

    How many weeks ofthe year should be included inthe plan depends upon

    How seasonal is the business opportunity?(The more seasonal, the less need for continuity)

    How many weeks ofthe year do competitors advertise?

    How aggressive are your goals?

    How big is your budget?

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    Audience Delivery

    Gross rating points (GRPs) are the basic unit ofmeasurement in media plans

    #1

    Reach x frequency = gross rating points

    Twoways to understand GRPs

    80% reachx 3.0 frequency240 gross rating points (GRPs)

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    Audience Delivery

    #2

    GRPs = the numberof advertising impressionsachieved among a target audience

    expressed as a % ofthattarget audience

    240 GRPs = 240% ofthe target audience

    i.e.

    80% reached, 3x each on average

    or 40% reached, 6x each on average

    or 60% reached, 4x each on average

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    Setting Budgets

    Objective/Task Method

    Set frequency/reach/continuity goals

    Devel

    op a plan

    toachieve

    them

    Costoutthe plan

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    Gross RatingPoints (GRPs)

    How much is enough? How much is too much?

    MMN recommends the following ranges for TV:

    To

    mot

    ivate immedia

    te ac

    tionin a relatively shorttime:

    125 225 GRPs perweek

    For longerterm efforts:

    75 -- 125 GRPs perweek

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    Gross RatingPoints (GRPs)

    How much is enough? How much is too much?

    MMN recommends the following ranges for radio:

    To

    mot

    ivate immedia

    te ac

    tionin a relatively shorttime:

    150 250 GRPs perweek

    For longerterm efforts:

    110 --175 GRPs perweek

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    Choosinganappropriate mix

    Use of more than 2 media is best foronly the heaviestcampaigns

    Adding another medium tends to increase budget

    Need to achieve minimum weight levels ineach medium you use

    A mix oftwoor more media is goodAddi

    t

    io

    nal pro

    duct

    io

    n co

    st

    s and creat

    ive fees

    Light users ofone medium (i.e. TV) tend to beheavier users ofothers (i.e. radioor print)

    Increases reach and frequency

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    Flighting

    Flighting =

    Concentrating support in certain weeks, and takinghiatus weeks.

    Short hiatuses (1-2 weeks) are not detrimentaland help to extend budgets and increase continuity

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    CommercialLength/AdSize

    Shorter/smaller units are cheaperthan longer/largeronesin most media (radio sometimes an exception)

    Noting levels peak in newspaper ads at around page

    going larger d

    oes n

    otattrac

    ta larger audience

    Recall levels somewhat better for longer commercials,buton TV or radio, every ads a full page

    Key consideration is thatthe ad is long/large enough totell your story. Maintaining effective frequency levels andcontinuity will offsettradeoffs from smaller/shorter units

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    DaypartMixes

    Explore several alternative daypart mixes in TV or radioto maximize your budget

    Certain dayparts are bargains

    In TV, early morning ne

    ws pr

    ograms, day

    time,and early and late fringe

    In radio, mid-days and weekends

    Also, using more dayparts will increase your reachas well as extend your budget

    The MMN Power Plannertool gives estimates of reachand frequency for alternative daypart mixes

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    Setting Budgets

    Plan to budget

    Spend down available budget

    Dont fall below minimum frequency or reach levels

    Consider narrowing yourtarget audience

    Cut weeks, cut secondary media types if necessary

    Maintain reach and frequency goals

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    Setting Budgets

    Meet or Match Competition

    Estimate media spending of key competitors

    Budgetto match or exceed competitors

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    Developing media strategies

    What are the best times of year to advertise?

    When are the greatestopportunities to gain newbusiness?

    What is the competition doing?

    Can I match, exceed or pre-emptthem?Use the same media or differentones?

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    Developing media strategies

    Evaluate & compare each media type against yourobjectives and budget

    Reach is easierto build in broadcast TV,newspaper and outdoor

    Frequency is easierto build in radio, cable TVand outdoor

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    Developing media strategies

    Evaluate & compare each media type against yourobjectives and budget

    TV and radio are more easily targeted todemographic groups

    Newspaper, outdoor and cable more easilytargeted geographically

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    Developing media strategies

    Evaluate & compare each media type againstyour objectives and budget

    Price-of-entry tends to be highest in broadcast

    TVRadio, newspaper, outdoor and cable more easilyallow you to achieve sufficient frequency against asubsetof yourtarget

    (Fewer stations, board locations, smaller ads)

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    Developing media strategies

    The ideal

    Dominate (with high frequency)

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    Developing media strategies

    The ideal

    Dominate (with high frequency)

    in enough media types and vehicles to

    achieve high reach of the target audience

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    Developing media strategies

    The ideal

    on an ongoing basis (continuity)

    Dominate (with high frequency)

    in enough media types and vehicles to

    achieve high reach of the target audience

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    Developing media strategies

    The ideal

    on an ongoing basis (continuity)

    use support schedules in additional

    media for emphasis

    Dominate (with high frequency)

    in enough media types and vehicles to

    achieve high reach of the target audience

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    Developing media strategies

    The more realistic strategy

    Dominate (with high frequency)

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    Developing media strategies

    The more realistic strategy

    Dominate (with high frequency)

    at least one medium or vehicle

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    Developing media strategies

    The more realistic strategy

    on an ongoing basis (continuity)

    Dominate (with high frequency)

    at least one medium or vehicle

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    Developing media strategies

    The more realistic strategy

    on an ongoing basis (continuity)

    Dominate (with high frequency)

    at least one medium or vehicle

    use support schedules in additional mediafor emphasis

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    Developing media strategies

    The minimum

    Advertise in one medium or vehicle

    consistently throughout the year (continuity)

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    Evaluating Alternative Plans

    Variables to consider

    Budget

    Target AudienceCommercial Length/Ad SizesDaypart MixMedia Mix

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    Evaluating Alternative Plans

    Alternative plans should be compared based on:

    Budget

    FrequencyReachContinuityUse of desired media

    Daypart MixUnit Mix

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    Preparation for Purchasing

    Your approved plan can serve as a requestfor proposals from the stations

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    Preparation for Purchasing

    This shows GRP goals by daypart and week, andtotal budget for the medium

    You can give this to the station and ask for proposalsfor X% of the total

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    Media Buying Strategies

    Timing

    Start negotiations 6-8 weeks in advance, ifpossible

    Make the sales rep the one to get nervous

    Negotiation advantage goes to the partywith more time

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    Media Buying Strategies

    Timing

    In broadcast or outdoor, last minute buyingcan force you to take whats left

    at the sellers price.

    Save some budget to take advantage of lastminute opportunities

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    Media Buying Strategies

    Maximizing Clout

    Combine as many of your buys as possibleinto a single negotiation

    Gives the media only one chance to winyour business

    Makes your business larger and more attractiveto the media

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    Media Buying Strategies

    The Art of Executing the Plan

    Negotiation Skills: Dont ask, dont get.

    Be prepared towalk away. Shopping aroundthe plan Ask for value added opportunities

    L l M di Pl i d B i

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    Local Media Planning and Buying Informed Execution

    Newspaper

    Radio

    Television

    Cable Television

    Outdoor

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    Newspaper Buying Strategies

    Take time to read the rate card andunderstand hidden opportunities

    Only buy what you can afford. Flexible medium with many sizes to

    accommodate any budget

    Master contract for system or multipleservice lines

    Ex. BJC Healthcare

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    Newspaper Buying Strategies contd.

    Reduced costs for special sections Health section/TV guide Shelf life

    Drop circulation (and cost!) with zonededitions Frequency discounts/Weekly repeat

    rate discounts Multi-paper discounts

    Upfront vs. remnant Position

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    Radio Buying Strategies

    Share plan costs with your rep tohelp reach goals

    Look at all day parts Fringe drive time; overnights

    Narrow

    hours

    toachieve savings Guarantees on rotations

    Reduce demographic waste onstations

    Spectrum buying Balancing target Avoid key buying times of year

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    Radio Buying Strategies (contd)

    Multi-station negotiations vs. individualstations

    Be sure it still achieves overall strategy fortarge

    ting a cer

    tain dem

    ographic Look at stations otherthan the leader

    Be prepared to leverage one stationsability to deliverto plans goals againstanother stations

    Value added opportunities

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    Television Buying Strategies

    Look outside the box

    Avoid spending on highly rated showsto delivertotarget, others do just asw

    ell Look at new programming

    Communicate top 3 desires andthen letthe reps showwhat elsethey have. Otherwise, you pay topdollar for picks.

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    Cable TV Buying Strategies

    Take all bonus runs Make a 10 second spot and logotag

    available to stations

    Request auto-fill at no charge Ask for no-charges to be scheduled intoorder

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    Cable TV Buying Strategies

    Buy program specific when available

    Look at demographics of network

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    Outdoor Buying Strategies

    Location.

    Location.

    Location.

    How to Achieve Your Objectives

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    How to Achieve Your ObjectivesAND Improve ROI??

    By touching more consumers and physicians,more often for the same or lower budget

    By spending less money to touch the same numberof consumers with the same frequency

    H t t h

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    Howtotouch more consumersand physicians more often

    forthe same or lower budget?

    Try out alternative strategies

    Look at

    variations in

    Daypart mixUnit mixMedia mix

    Co

    mpare differences inReachFrequencyContinuity

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    Comparing alternative strategies

    Hypothetical example using real data in amarket with population of 600,000 households

    Clients traditional TV daypart mix is20% early news40% prime30% late news10% late fringe

    4-week campaign

    $50,000 budget

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    MMN/Barnes-Jewish Hospital Case Study

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    MMN/Barnes Jewish Hospital Case StudyBuying Results Comparison

    Previous Plan MMN Plan MMN Difference

    RadioTRPs

    1050 1248 +19% more TRPs

    RadioCost-per-ratingpoint

    $99.00 $68.10 -31% lower C

    PP

    TotalRadioCost

    $104,060 $85,000 $19,060 savings

    MMN/Barnes Jewish Hospital Case Study

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    MMN/Barnes-Jewish Hospital Case StudyBuying Results Comparison

    Previous Plan MMN Plan MMN Difference

    Newspaper

    # papers

    used

    2 7 5

    Key newspapers added to schedule

    # insertions

    per

    newspaper

    4 in Post-Dispatchand 5 in News

    Democrat

    10 each in Post-Dispatchand News-Democrat,

    6 in the Telegraph

    8 each in the St. Charles,South County, Oakville-

    Mehlville and SouthwestJournals

    Double the # insertions in largestnewspapers

    Strong frequency in 5 additional papers

    Total

    Newspaper

    Cost

    $11,500 $31,100 Radio savings

    Invested in

    additional newspaper

    Total

    Campaign

    Cost

    $115,560 $116,108 Significantly more media weight for the samebudget

    M di Pl i

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    Media Planning

    Local Media Planning Tool Power Planner

    Accurate cost estimates for all local media

    Full glossary of media terms and tutorials to guideyou through the process seamlessly

    Instant planning based on established rules

    Accurate audience delivery data for TV and radio