MARION D. GREEN

mdgreen650@gmail.com ♦ www.linkedin.com/in/mdgreen18

CAREER SUMMARY A strong Administrative Professional with extensive experience in the Automotive, Insurance, Education, and Non-profit sectors. An expert training facilitator for business process improvement. Continuously provide exceptional support for C-Level management. Provided project management for numerous supplier equipment transitions simultaneously; all with consistent timely project completions. Remarkable organizational abilities combined with excellent computer, interpersonal and, communication skills. Proven track record for taking initiative and working independently. A conscientious team player that is extremely proficient in the following Microsoft applications: Word, Excel, PowerPoint, Outlook, and Lotus Notes.

CAREER HISTORY

DETROIT LAND BANK AUTHORITY, Detroit, MI 04/2016 – Present Executive Assistant

Provide support to multiple C-Level Executives

Manage extremely active calendars for appointments and meetings

Document and prepare minutes and meeting agendas

Prepare expense reports

Record receipt of all incoming payments from all departments

Compose and prepare emails, correspondence, presentation materials occasionally of a confidential nature

Arrange travel plans, itineraries

Provide support to sales program team

Research, prioritize, and follow up on incoming issues, concerns addressed to directors, including those of a sensitive or confidential nature. Determine appropriate course of action, referral or response.

Provide a bridge of smooth communication between Executive Team and internal departments; demonstrate leadership to maintain credibility, trust, and support with senior management

Provide assistance with formatting, editing, scanning, copying and transmitting documents

Organize and maintain document filing system

Prioritize conflicting needs, handle matters expeditiously, proactively, and follow through on projects to successful completion, adhering to aggressive deadline schedules

Process incoming mail

WAYNE COUNTY COMMUNITY COLLEGE DISTRICT, Detroit, MI 01/2013 – 04/2016 Executive Administrative Assistant (2015 – 2016)

Provided staff support to Vice President of Student Services

Managed and maintained Vice President’s calendar

Provided assistance and direction to callers and visitors

Facilitated orientation and supervised Federal Work Study students

Composed general correspondence for internal and external distribution

Executed special projects as assigned with timely conclusions

Processed and maintained administrative documents and records; work study students, staff time sheets, leave requests, travel, etc.

Prepared weekly attendance reports and customer service productivity tracking reports

Initiated building maintenance, IT assistance, and office equipment repair requests

Ordered and maintained inventory for office and office equipment supplies

Provided occasional relief assistance to all Student Services departments

Campus Operations Associate (2013 – 2015)

Provided administrative support to Dean of Nursing and faculty

Developed various tracking reports to oversee and investigate exam test score results, departmental discrepancies, student inquiries, and provide summary findings.

Proctored nursing program entrance exams

Provided customer service to students, college personnel, and visitors

Handled non-routine responsibilities and correspondence

Drafted various communications, develop comprehensive reports and documents to support nursing program

Facilitated monthly instructional program overview meeting and open houses

Proven track record of ability to take initiative and work independently

Record and transcribe monthly meeting minutes

Photocopy, filing, handle and direct incoming phone calls

H & R BLOCK, INC., Eastpointe, MI 12/2009 – 02/2010 Customer Service Professional Seasonal position; checking in clients, processing appointment requests, tax service payment reconciliation, refund check distribution, process phone inquiries, and filing.

MARION D. GREEN

2

CAMERON J. YOUNG AGENCY, Berkley, MI 05/2007 – 04/2008 ALLSTATE INSURANCE COMPANY

Licensed Sales Associate Open/Close agency, writing new Property and Casualty Insurance business, daily payment reconciliation, provide customer assistance, process phone inquiries, filing.

PRIMERICA INSURANCE COMPANY, Southfield, MI 2005 – 2006 Licensed Sales Associate

Wrote new Life Insurance business.

GENERAL MOTORS CORPORATION, Warren, MI 04/1997 – 03/2005 Project/Administrative Coordinator (1998-2005) World Wide Purchasing-Operations Department

Project managed 4000+ supplier tool transfers

Implemented procedural controls to ensure effective process execution

Communication Liaison between C-Level, department team members, engineering, purchasing, assembly plants, logistics, and external suppliers

Developed and tested procedural tool transfer process

Facilitated training sessions for tool transfer procedure to over 2500+ internal customers and 500+ suppliers

Coordinated supplier presentation meetings

Maintained tracking system updates for all supplier tool transfers

Maintained tracking system administration and database record maintenance

Technical Support Supplier Quality Development Department (1997-1998)

Processed Production Parts Approval Process (PPAP) reports

Maintained departmental training matrix

Developed system and report requirements for Global Quality Tracking System (GQTS)

Researched and updated engineering information discrepancies on submitted supplier PPAP reports

GM-GMAC/MOTORS INSURANCE CORPORATION, Detroit, MI 10/1986 – 04/1997 Administrative Support (1995-1997) Quality Assurance / Corporate Compliance / Industry Relations Department

Prepared regulatory reports, state filings, general and state regulatory correspondence

Coordinated scheduled meetings and set up travel arrangements for management

Processed resolution documents for customer complaints to state insurance departments

Notary of Public Team Leader Licensing Administrator (1986-1995)

Trained team associates for multiple state regulatory forms processing

Resolved dealership agency state licensing discrepancies

Trained all new hires on all state licensing functions and requirements; tracked team productivity

Maintained compliance for corporate insurance licenses in multiple states

Processed license acquisitions and license renewals for dealership agencies timely and efficiently

EDUCATION Masters of Library and Information Science Completed 9 credit hours Wayne State University, Detroit, MI 01 – 12/2011 Bachelor of Interdisciplinary Studies 2004 Wayne State University, Detroit, MI

CERTIFICATIONS and PROFESSIONAL SEMINARS

SkillPath -- The Indispensable Assistant seminar 2016 Human Resource Specialist Certification 2014 WCCCD School of Continuing Education and Workforce Development IC3 Global Standard 3 Internet and Computing Core Certification 2011

COMMUNITY

Volunteer administrative support for Renaissance Unity Youth & Family Ministry 2012 -- 2014

ORGANIZATION AFFILIATIONS Women of Wayne 2005 The Honor Society of Alpha Sigma Lambda, Theta Xi Chapter 1999