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DEPARTMENT OF BUSINESS MANAGEMENT AND ENTREPRENEURSHIPCollege of
Arts and Sciences
San Beda College
COURSE SYLLABUS1st Semester, AY 2015 - 2016Vision-Mission
Statement:San Beda College, a Catholic educational institution, is
committed to the Christian formation of the Bedan Community as its
service to the Church, the Philippine society, and the
world.Vision
:San Beda College envisions a community that is Fully Human,
Wholly Christian, Truly Filipino, and Globally Competitive.
Mission
:San Beda College aims to form its members in Faith, Knowledge,
and Virtue
Core Values
:Inculcate in the students the Benedictine core values of Study,
Community, and Pursuit of Peace
____________________________________________________________________________________________________________________________________Course
Title: MGT05Course Code: Production/Operations
ManagementPrerequisite:MGT01Credits:Three (3)
UnitsInstructor:Zernan L. de RamosEmail
:[email protected], [email protected]
:DBME Office
Consultation Hours:9:00 to 3:00 pm Venue
:
I. Course Description:
This course tackles the nature, scope, functions and importance
of production and operations management in business. It includes
discussions on productivity, competitiveness and strategy,
forecasting, production system design, process selection and
capacity planning, facilities layout, design of work systems,
quality, scheduling and just-in-time manufacturing systems. Cases
will also be used to illustrate and apply the basic production and
operations concepts and tools commonly used in business firms.
II. Course Objectives:1. Understand the field of operations
management (OM) and its relationship to the other functional areas
of business in the decision making process
2. Demonstrate productivity challenges, importance of project
management and the modern OM practices and technologies for
competitive advantage of the organization
3. Identify and explain the three strategic approaches and its
impact to operations decisions that results to competitive
advantage of the organization
4. Explain the importance and apply the basic OM principles and
issues by covering topics in forecasting, designing goods/services,
process strategy, design of work system and capacity planning5.
Explain and apply the advance OM principles and issues pertaining
to quality management, location decisions, layout planning, supply
chain, inventory management, aggregate planning, materials
requirement planning and enterprise resource planning and short
term scheduling
6. Apply and review the OM concepts, mathematical tools and
techniques
7. Demonstrate full application of OM by performing aggregate
planning, materials requirement planning and enterprise resource
planning and short term scheduling.
8. Illustrate the value of OM principles for an effective and
efficient process flow of an organization including the use of its
resources.
9. Apply the Benedictine core values of prayer and work in OM
learning
10. Relate the OM decisions to community involvement, societal
poverty reduction and nation buildingIII. Course Outline Course
ObjectiveLearning OutcomesTime
AllotmentTopicsTeaching Strategies/
ActivitiesAssessment Tools/Tasks
Understand the field of operations management (OM) and its
relationship to the other functional areas of business in the
decision making processDemonstrate productivity principles,
importance of project management and the modern OM practices and
technologies for competitive advantage of the organizationIdentify
and explain the three strategic approaches and its impact to
operations decisions that results to competitive advantage of the
organizationExplain, relate and communicate the significance of OM
to all specific functional area of businessUnderstand, describe and
evaluate the core processes on how the goods and services are
producedWeek 1 to 4Introduction to Operations Management (OM) and
Productivity
Importance of OM
Differences between Manufacturing and Service Organizations
Ten (10) OM Decisions
Productivity measureOperations Strategy
Operations in Global Environment Competitive priorities (i.e.
cost, quality, time, flexibility, etc)
Project Management
Planning, Scheduling, Controlling Project life cycle
PERT-CPM, Crashing, Cost-Time-Trade Off
Discussion of Class Policies
Groupings Lecture with discussion Illustrative computation
problems on productivity and project management Case study and
analysis
Research and critiquing of OM related article compilation from
newspaper, magazine or journals.
Video Clips-McDonalds Made for You System-Applications of 10 OM
Decisions in Manufacturing and Service Organizations
Game simulation: Project Management Spaghetti Tower
Micro Assessment (Seatwork) Board work
Test AssessmentGroup reporting of OM Articles
Explain the importance and apply the basic OM principles and
issues by covering topics in forecasting, designing goods/services,
process strategy, design of work system and capacity planningApply
and review the OM concepts, mathematical tools and techniquesDesign
and evaluate qualitatively and quantitatively an effective and
efficient process flow of an organizationDevelop an excellent
problem solving, analytical and computation skills and good
attitude toward OM related problems and situationsWeek 5 to
8Forecasting
Importance, Steps, Approaches in forecasting process
Time Series Forecasting Models: nave, simple mean or average,
simple moving average, weighted moving average, exponential
smoothing,
Forecasting SeasonalityDesigning Goods/Services
Goods and Service Design Selection
New Products & Product Development Steps in the Product
Design ProcessProcess Design Process Strategies, Analysis,
Design
Flowcharting & Mapping
Types of Processes: project, batch, line and continuous
processes
HR, Job Design & Work Measurement
Designing a Work System
Work Measurement
Setting Standard Times and Procedure for a Time Study
Capacity Planning Design and Effective Capacity Bottleneck
Analysis and Theory of Constraint
Lecture with discussion
Illustrative computation problems on forecasting, decision tree
to product design, break-even analysis, time study and standard
time and bottleneck analysis. Case study and analysis
Video Clips Process production of orange juice, hotdog, denim
pants, canned sardines, bacon, automobile engine, etc. Review in
preparation to Midterm Exam Examination Micro Assessment (Seatwork)
Board work Test Assessment Case analysis and reporting from
book
MIDTERM WeekWeek 9Midterm Exam
Explain and apply the advance OM principles and issues
pertaining to quality, location decisions, layout planning, supply
chain, inventory management, aggregate planning, materials
requirement planning and enterprise resource planning and short
term schedulingApply and review the OM concepts, mathematical tools
and techniquesDesign and evaluate qualitatively and quantitatively
an effective and efficient process flow of an organizationDevelop
excellent problem solving, analytical and computation skills and
good attitude toward OM related problems and situationsWeek 10 -
13Managing Quality
Quality Definition and Tools Philosophy of TQM
Quality awards and standards: Malcolm Baldrige National Quality
Award, ISO 9000 and ISO14000
Statistical Quality ControlLocation Analysis Strategic
Importance, Location Factors
Evaluating Location decisions Designing Process and Product
Layouts
Layout Planning
Strategic Importance, Types, Fixed-Position v.
Process-Oriented,
Work Cells, Repetitive v. Product-Oriented
Assembly Line Balancing Types of Layouts: process, product,
hybrid & fixed position.
Essentials of Supply Chain Management (SCM) SCM for manufacturer
and Service Organizations
Role of Purchasing
Supply Chain Distribution
Trends in SCMInventory Management
Types of Inventory
Relevant Inventory cost
Mathematical Models for Determining Order Quantity
Lecture with discussion
Hands on application of quality management auditing of the
school campus
Illustrative computation problems on statistical process control
and process capability, center of gravity, process layout using
cost minimization, assembly-line balancing, economic order quantity
Case study and analysis
Video Clips
-Culture of Quality at Arnold Palmer Hospital, Frito Lay and
Darden Restaurant-Managing Inventory at Frito Lay
-Frito Lays Quality-Controlled Potato Chips
-Laying out Arnold Palmer Hospitals New Facility
-Dardens Global Supply Chains Location Analysis of a chosen
business establishment; For reporting of students.
Micro Assessment (Seatwork) Board work Test Assessment
Reflection Paper on OM learning, memorable activity and midterm
exam result
Demonstrate full application of OM by performing aggregate
planning, materials requirement planning and enterprise resource
planning and short term scheduling.
Illustrate the value of OM principles for an effective and
efficient process flow of an organization including the use of its
resources.
Apply the Benedictine core values of prayer and work in OM
learningRelate the OM decisions to community involvement, societal
poverty reduction and nation buildingCreate Research Paper
containing business recommendations using the critical OM decisions
and implement it resulting to the competitive advantage of the
organizationShow the impact of applying the Benedictine core values
in the effectiveness and efficiency of the organization and to the
societyWeek 14 to 17Aggregate Planning
Roles and Relevance of Aggregate Planning in Marketing,
Financial and Engineering Plan
Types of Aggregate Plans
Developing Aggregate Plan
Materials Requirement Planning (MRP) and Enterprise Resource
Planning (ERP) Dependent Inventory Model Requirements MRP Structure
and Management Development of ERP in manufacturing and service
sectorShort Term Scheduling
High and Low Volume Operations
Scheduling Work
How to Sequence Jobs
Template and Review of Guidelines of Research Paper Lecture with
discussion
Illustrative computation problems on aggregate planning
techniques and MRP plan Case study and analysis
Video Clips-MRP at Wheeled Coach-When 18,500 Orlando Magic Fans
Come to Dinner
-Scheduling at HardRock Cafe
Attendance to seminars, conferences, workshops in collaboration
to SOMS Conduct of plant visit together with SOMS Review in
preparation to Final Examination Test Assessment Written Report:
Reflection paper on observations and findings from the operations
assessment in plant visit. Submission and reporting of Research
Paper
Finals WeekWeek 18Final Exam Remedial Exam (case to case
basis)
V. Course Requirements
At the end of the course, the students are required to submit a
Research Paper based on a company/plant visited (both manufacturing
and service provider) using Operations Management.Research paper
must be based on a plant visit that is subject for approval of the
Professor, DBME Chairperson. Deadline of submission will be on or
before final examination week during class session. This paper must
be typewritten, double-spaced and must be at least 15 page. Grading
will be based on rubrics. The whole section must be able to
participate in community involvement in a community project of
SBC.
The format of the research paper can be modified based on the
course of the students:Operations Management and Accountancy
Students:
Plant visit and Analysis based on 10 Operations Management
decisionsEntrepreneurship Student:
Operations Management Plan (vis--vis requirement of Business
Plan Writing requirement)Financial Management Students:
Plant Visit and Process and Internal Analysis (vis-a-vis
requirement of STRAMA paper)Human Resource Development
Students:
Plant visit, Process analysis with emphasize on Job Design and
Work Responsibilities
The minimum components of the paper must include the
following:
1. A brief introduction or background of the study.
2. A statement of the problem.The objectives to be achieved of
the research paper are as follows:
1. The theoretical framework, if necessary, TOWS.
2. A presentation and analysis of the study. (Application of OM
decisions)
3. The conclusions arrived at.
VI. Grading System and Grading ProcedureGrading System
General Policies:
1. The Midterm Grade (MG) shall be computed as follows:
MG = 60% of class standing + 40% of the MX (Midterm
Examination)
2. The Final Grade (FG) shall be computed as follows:
FG = 50% of overall class standing + 20% of the MX + 30% of the
FX (Final ExaM)
3. The term CLASS STANDING refers to the aggregate grade for all
the other course requirements, such as long examinations, quizzes,
seatworks, assignments, projects, research, etc.
4. Midterm and final grade- points shall be reported based on
the following table of equivalents:
Percentage EquivalentsGrade- point
Below 605.00
60-633.00
64-672.75
68-712.50
72-762.25
77-812.00
82-861.75
87-911.50
92-961.25
97-1001.00
VII. Course ReferencesHeizer, Jay, and Render, Barry, Principles
of Operations Management, Prentice Hall, 2010
Other Reference:
Reid, Dan, R., Sanders, Nada, R., Operations Management: An
Integrated Approach, 4th Edition, John Wiley and Sons, 2010
Collier, David, A., and Evan, James, R, OM, Student Edition,
Cengage Learning, 2010
Stevenson, William J., Operations Management, McGraw-Hill,
2010
Prepared by:
Endorsed by:
Zernan L. de Ramos
Antonino Arturo C. Manahan
Faculty
Chairperson
Noted by:
Approved by:
Joffre C. Alajar
Tessie R. Dajose
Associate Vice Dean
Dean
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