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Miami Beach Convention Center Phased Recovery Initiatives: COVID-19 MBCC Planned Phased Opening Approach 7/1/2020 1

Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

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Page 1: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

Miami Beach Convention Center Phased Recovery Initiatives: COVID-19

MBCC Planned Phased Opening Approach

7/1/2020 1

Page 2: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Phased Recovery Initiatives COVID-19

Task Force 3

Resources 17 – 18

Fundamental Principles & Metrics 5 – 9 Guiding Principles 6

Metrics 7 – 9

Fundamental Practices 10 – 14

We’re All in this Together! 15

7/1/2020 2

Click links in green underlined text

for more information

Page 3: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Recovery Task Force: COVID-19

Internal MBCC Recovery Task Force: COVID-19 Spectra, Centerplate, Smart City Networks, First

Class Valet, Everlast Productions

Federal, State, County & City

Industry Associations & Affiliations such as Go Live Together

Destination Partners

General Service Contractors (GSCs)

Expo, Freeman, etc.

Clients

See “Resources” for a full list.

7/1/2020 3

Page 5: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Phased Recovery Initiatives: COVID-19 Fundamental Principles & Metrics

7/1/2020 5

Page 6: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

Guiding Principles for MBCC’s Recovery Efforts: COVID-19

Subject to frequent updates based on new information to reflect the fluid, evolving nature of the situation.

Developed in accordance with government public health recommendations:

City of Miami Beach, Miami Dade County, State of FL, CDC, WHO

Spectra, Centerplate, Smart City, First Class Valet, Everlast Productions, Go Live Together, GMCVB,

GMBHA, industry best practices

Developed with protecting our collective public health, safety and security as the number one top priority.

7/1/2020 6

Page 7: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

• City of Miami Beach Draft Reopening & Recovery Plan and Coronavirus UpdatesCity of Miami

Beach

• Emergency Orders issued April 29 & amendments, New Normal Guidelines, Color Flag System

Miami Dade County

• Executive Order 2020-112effective May 4State of FL

• Opening Up America Again Guidelines

Federal Guidelines

State of Florida Phase 1: Safe.

Smart. Step-by-Step. Plan for

Florida’s Recovery.

City of Miami Beach(ownership) Emergency

Orders, Draft Reopening & Recovery Plan and

Coronavirus Updatesdirectly inform & impact MBCC recovery efforts.

Federal Opening Up America Again guidelines are

amenable by each state’s governance.

Miami Dade County has extended the Local State

of Emergency Order, including “safer at

home” orders.

Synthesizing Federal, State, County and Local Governance Orders

7/1/2020

7

Page 8: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

7/1/2020 8

OPEN PHASE BUSINESS TYPE

Essential Businesses outlined in Emergency Order 0720 and amendments Essential

EXAMPLES

Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial establishments utilizing on-line ordering & remote pickup

Can be performed remotely

Parks and open spaces, electronic and household goods repair shopsLower Proximity

Museums, real estate showings, retail but that can be establishments & office spaces with capacity safeguarded limitations

Higher Proximity, Harder to Safeguard

Hotels, personal grooming establishments, theaters, tour operators, pools, gyms and other wellness venues, bars, community centers, playgrounds

Miami-Dade County Flag Phased Reopening7/1/2020 11

Page 9: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Recovery Initiatives COVID-19: Is the MBCC Open?

State of FL Dept. Emergency Management, US Army Corps of Engineers, Miami Dade County & City of Miami Beach officials designated MBCC as an alternate care facility (ACF).

The ACF has not been activated for patient care.

Miami Dade Emergency Order 24-20 issued May 31 does not include convention centers and large-scale venues.

MBCC in active consultation with public health officials & event organizers for calendar updates.

MBCC is developing venue measures for a return to hosting events in the “new normal.”

7/1/2020 9

Page 10: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Recovery Initiatives: COVID-19 Fundamental PracticesMBCC Preventative Practices to Protect our Collective Health

7/1/2020 10

Page 11: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

Social Distancing

Increased Handwashing

Respiratory Etiquette

Wear Appropriate

PPE

Minimize Touchpoints & Sanitize

FTS

Stay Home if You are

Sick

MBCC Employee Training

MBCC FUNDAMENTAL PREVENTATIVE PRACTICES TO PROTECT OUR COLLECTIVE HEALTH

7/1/2020 11

Page 12: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

7/1/2020 12

Face Coverings at the MBCC

Face coverings are required indoors &

outdoors by the City of Miami Beach.

Miami Dade County also has a face coverings

requirement.

Face coverings are worn at the MBCC, especially if social distancing cannot

be achieved.

Face coverings and social distancing together protect our health.

MBCC staff underwent training for proper PPE

use, including face coverings

Page 13: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

Sanitizing Frequently Touched Surfaces (FTS)& Products Used

• Frequently Touched Surfaces (FTS) include tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, etc.

• Use EPA Registered Disinfectants as recommended by the CDC.

• Clean first, then sanitize

• Products used at the MBCC are recommended for commercial kitchens, schools, healthcare and hospitality facilities.

• Products used at the MBCC kill viruses including HIV-1 (the AIDS Virus), HBV, MRSA, VRE, KPC, Acinetobacter, Human Coronavirus and other pathogens in 3 minutes.

• Products used also kill fungus, inhibiting the growth of mold and mildew.

• MBCC reduces touchpoints and minimize cross contamination.

7/1/2020 13

Page 14: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

COVID-19 Training for MBCC Employees

State of FL Department of Health COVID-19 & PPE Training for all MBCC Employees.

Participate in industry association and affiliate training opportunities: IAEE, PCMA, GMBHA, IAVM, ESCA, etc.

Support CDC Recommendations

7/1/2020 14

Page 15: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

We’re All in This Together!

Personal responsibility to protect our collective health

Everyone – guests as well as workers – does their part in practicing healthy behaviors.

Safety precautions to maximize health and safety while minimizing disruption of the event.

Event plans are customizable and scalable, and developed in consultation with event organizers & stakeholders.

MBCC supports federal, state and local health guidelines.

7/1/2020 15

Page 16: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

Miami Beach Convention Center Phased Recovery Initiatives: COVID-19

MBCC Planned Phased Opening Approach

7/1/2020 16

Page 17: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Phased Recovery Initiatives COVID-19

Task Force 3

Venue Measures 6 GBAC & MB Standard 6 – 7

Health Ambassadors 8

Fundamentals 9

Getting Around 11

Getting In & Out 12

Centerplate 13 – 14

Accessibility 15

We're all in this Together! 17

Resources 19 – 20

7/1/2020

Click links in green underlined text

for more information

17

Page 18: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Recovery Task Force: COVID-19

Internal MBCC Recovery Task Force: COVID-19 Spectra, Centerplate, Smart City Networks, First

Class Valet, Everlast Productions

Federal, State, County & City

Industry Associations & Affiliations such as Go Live Together

Destination Partners

General Service Contractors (GSCs)

Expo, Freeman, etc.

Clients

See “Resources” for a full list.

7/1/2020 18

Page 19: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Phased Recovery Initiatives: COVID-19 Venue MeasuresMBCC Venue Measures for a Planned Phased Opening Approach

7/1/2020 19

Page 20: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

We’re All in This Together!

Personal responsibility, collective health

Everyone does their part!

Maximize health & safety, minimize disruption

Customizable, scalable, developed in consultation.

In support of local health guidelines.

7/1/2020 20

Page 21: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19:GBAC

GBAC STAR Facility Accreditation “Gold standard “ for venues:

Establish & maintain a cleaning, disinfection & prevention program

Cleaning & disinfection protocols & practices in place

Highly skilled training for cleaning, public safety & venue professionals

7/1/2020 21

Page 22: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19: MB Standard

MB Standard

Recognizes businesses that adhere to public health criteria required by the State of Florida, Miami-Dade County and City of Miami Beach, while implementing enhanced safety measures.

7/1/2020 22

Page 23: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures: Health Ambassadors

7/1/2020 23

▪ Coordinate with local teams,▪ Work with local public health officials,▪ Act as client liaison, and▪ Conduct sanitation walkthroughs.

Health AmbassadorWill Green(Spectra)

Health Ambassador Andrew Brailsford

(Centerplate)

Page 24: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19: Fundamentals

Face coverings and masks

Minimize touchpoints

Cleaning AND disinfecting

Health & safety signage

Hand sanitizer stations

7/1/2020 24

Page 25: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19: Signage

7/1/2020 25

Page 26: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19: Getting Around

Manage restroom occupancy

Staggered meeting & ballroom egress

Prefunction Space Circulation

Guest Relations

7/1/2020 26

Page 27: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19: Getting In & Out

• GSCs

• Contract partners

• Exhibitors, vendors and other drivers

• ESCA & clients

Communications

Trucks and POVs

Health screenings

Stay with the vehicle

7/1/2020 27

Page 28: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures COVID-19:Accessibility Accommodations

Health screening measures may require new accommodations.

Must ensure continued accessibility and continue to comply with disability laws.

7/1/2020 28

Page 29: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures:Catering Services

Rise With Centerplate

• Centerplate’s newly modified menu packages showcase available service styles, food selections & recommendations for increased service levels.

As we reimagine our services in the catering environment, we recommend:

Incorporating social distancing into all service plans,

“One Plate” meals (inclusive of appetizer) to minimize human interaction,

Upscale box lunches,

An expanded menu of plated selections,

Modified buffet services.

All banquet & culinary staff receive in-depth training on “Return to Work” training guidelines.

Continuous cleaning & sanitizing of all high touch areas.

7/1/2020 29

Page 30: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Venue Measures:Concession Dining Services

Rise With Centerplate

Centerplate’s new modified approach to retail showcases available service styles, food selections & recommendations for increased service levels.

As we reimagine our services in the retail environment, we recommend:

Incorporating social distancing into all service plans (fixed stands, portable restaurants & seating),

Contactless/Cashless payment options ,

All fresh food & beverages sold in sealed containers,

A focused menu to decrease guest transaction time,

All retail and culinary staff receives in-depth training on “Return to Work” training guidelines.

Continuous cleaning & sanitizing of all high touch areas.

7/1/2020 30

Page 31: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

MBCC Phased Recovery Initiatives COVID-19: Closing ConsiderationsMBCC Initiatives for a Planned Phased Opening Approach

7/1/2020 31

Page 32: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

We’re All in This Together!

Scalable & customizable.

Dynamic event solutions for a

variety of event experiences.

Revisit budget expectations.

Crisis breeds ingenuity.

No “one-size-fits-all” for venues and

gatherings.

7/1/2020 32

Page 34: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

7/1/2020

City of Miami Beach Coronavirus Update

City of Miami Beach Reopening

CDC Coronavirus COVID-19 Portal

CDC Self Checker

EPA List N: Disinfectants for Use Against SARS-CoV-2

CDC Reopening Guidance for Cleaning & Disinfecting.

WHO Public Health for Mass Gatherings: Key Considerations

WHO Key Planning Recommendations for Mass Gatherings in the Context of the Current COVID-19 Outbreak

Opening Up America Again

Miami Dade County Emergency Ordersand New Normal Guidelines

Florida Department of Health

JLL Convention Facilities Health/Safety Operational Recommendations

Rockefeller Foundation National Covid-19 Testing Action Plan Pragmatic Steps to Reopen Our Workplaces and Our Communities

Go Live Together

Spectra Venue Management Together Again Reopening Plan

Spectra Venue Signage Language

Spectra COVID Venue Reopening Survey

GMCVB Pre-Recovery and Recovery Plans

GMCVB Miami Shines

Centerplate/Sodexo

ELI Event Leadership Institute

FVMA Florida Venue Managers Association

Fontainebleau Miami Beach Health & Sanitation Program

GMBHA

Miami Beach VCA

Miami Beach Chamber Recovery Task Force

Washington Avenue BID

Lincoln Road BID

Simon Mall Reopening Update

Hard Rock Stadium (Miami Dolphins)

US Travel Association Travel in the New Normal

RESO

UR

CES

34

Smart City Networks

Westgate Resorts CARES Mission

Loews Hotel & Co. Safety & Wellbeing Protocols

Marriott Cleanliness Council

Disney Resorts

Hilton Hotel Clean Stay

Exhibitor Media Group, Northstar Meetings, IAFE, Sports Travel 2020 Return to Live Events survey

PCMA April COVID-19 Recovery Dashboard survey

PCMA May COVID-19 Recovery Dashboard survey

PCMA June COVID-19 Recovery Dashboard survey

Expo Convention Contractors

Freeman

Florida Disaster (State Dept. of Emergency Management)

CDC Considerations for Events & Gatherings

CSL International

Global DMC

Page 35: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

7/1/2020

Florida Restaurant & Lodging Critical COVID-19 Guidance Standards for Hospitality Reopening.

National Restaurant Association Reopen Guidance

Connect 2020: Safe Space

Events Safety Alliance, Reopening Guide

Exhibitor Media Group, Exhibitor Insight Report

SWIFT Confidential Draft Prelim Recovery Plan for Venues May 20

PRA Tactical Design Checklist: Tools for Navigating the Future of Events In-Person

IAAPA Covid-19 Reopening Guidance: Considerations for the Global Attractions Industry

UFI Global Framework for Reopening Exhibitions and B2B Trade Events Post The Emergence from Covid-19

Meetings Means Business Council

Events Industry Council

ICCA International Congress & Conventions Association

Orange County Convention Center

Shepard Exposition Services

Live Nation Fillmore

RESO

UR

CES

35

SISO (Society of Independent Show Organizers) Industry All Secure

National Safety Council

Tampa Convention Center

AIPC International Association of Convention Centers

IAVM International Association of Venue Managers

IAEE Planning for COVID

ESCA Exhibition Services Contractor Association

ESCA Health & Safety Guidelines

Corporate & Incentive Travel: Meetings In A Post-Pandemic World: Planners Look To The Future

OSHA

Everlast Event Safety Guidelines

PSAV Meet Safe Guidelines

Safe Working on Film Shoots

GBAC Star Venue Certification program

Trade Show Executive (TSE) OCC Readies for Return of Events

Jacob Javitz Center Guide to Reopening

Italian Exhibition Group

California Convention Coalition

PPE dispensers

AAA Banner Company PPE

stanchions and relevant social distancing

floor decals

virtual live events package

Disinfectant foggers

UV light air purification systems

Handheld UV light units

Full body health screeners

MBCC Health & Safety Signage

Page 36: Miami Beach Convention Center Phased Recovery Initiatives ... · Expo, Freeman, etc. ... Law offices, CPA offices, IT centers, financial institutions, real estate offices, commercial

7/1/2020 36