MiBAS 12 Dimetra User Manual

Introduction to Communication Networks

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MiBASMotorola Integrated Billing and Administration System

Motorola integrated Billing & Administration System

User ManualVersion 12.0Revision 2, October 2005

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REVISION HISTORY

RevisionDateCommentsAuthor

1October 2005First draftM Sharon

2October 2005EditsM Diamant

Table of Contents

8Introduction

Terms and Concepts8Accessing and Exiting MiBAS9Accessing MiBAS9Exiting MiBAS10Operating MiBAS11Accessing MiBAS11Changing Your E-Mail Address11Exiting MiBAS11The Navigation System12Main Navigation Tools12Quick Navigation12The Top Menu13Disabled Menu Commands13Accessible Data14Search Tools14Browsing15Using the Search Bar15Using the Local Search Tool16The Status Bar17Using Effective From/Until Dates17The Effective Date19Available and Attached Values19Data Entry19Modifying, Deleting, Reporting and Auditing Records20Showing History21Using the Floating Calendar22Printing Inquiry Results and Other Data22Provisioning Administration23One-Time Tasks23Security Groups23Frequencies and Channels24Radio and Fleet Administrative Group Definitions26Call Route28Radio Roles29Identity Types29Ongoing Tasks30Profiles30Selecting the Active Administrative Group33Customers35Adding and Configuring Customers35Customer Main Details35Customer Security Groups37Accessing Configured Customers37Modifying Details of Configured Customers38Assigning Number Pools to Customers38Assigning Telephone Numbers38Assigning IP Addresses40Assigning Radio IDs40Assigning Dispatch IDs41Associating Customers with Groups41Starting the Process41Scan Lists43DMO Talkgroups44Shared Talkgroups and DMO Talkgroups45Administrative Groups46Modifying and Deleting Groups47Associating Customers with Roles47Suspending and Resuming Customers47Radios49The Device Inventory49The Radio List50Creating a Radio Record51The Subscriber Details Page52Assigning Radios to Administrative Groups53Configuring a Radio54Template, Model and Services54Properties56Groups57Identity61Finalizing the Configuration and Activating the Radio61Activating a Radio61Sending the Configuration Data to the Radios62Creating a Radio by Replication63Modifying the Radio Configuration63Changing Ownership64Replacing a Device64Refreshing Radio Data in the FNE65Suspending and Resuming Radios66Deleting a Radio67Deleting a Group68Inquiries69Customer Report69Customer Events70Mass Operations List71Security73The MiBAS Security Concept73Delegation73Groups and Users73Accessing Security74Defining Groups74Main Details75Functional Permissions76Data Access Permissions77Add New Group Confirmation77Modifying Group Definitions78Deleting a Group79Adding New Users79Main Details80Groups81Functional Permissions82Data Access Permissions82User Confirmation83Modifying User Definitions83Deleting a User84Utilities86Mass Actions86Selecting a Population for Mass Actions86Printing Population Selection Results88Mass Configuration Changes88Mass Exchange of Member IDs90Mass Changes of Serial Numbers and Holder Names90Mass Ownership Changes91Mass Activations92Mass Suspensions92Mass Resumptions93Mass Deletions94Mass Action Status94Interface Controller96Accessing FNE Interfaces96Activating Interfaces97Suspending Interfaces98Viewing and Updating FNE Details98Measuring Request Traveling Times99Refreshing the Monitor Interfaces View100Viewing Logs100Queues103Accessing Queues103Finding and Viewing Requests103Handling Pending Requests104Handling Rejected Requests105Audit Queues: Request History105Index107

1Introduction

MiBAS is a billing and administration system designed for managing mobile telecommunication units. MiBAS Web Access is a Web-based application designed for accessing MiBAS functions over the Internet or an Intranet.

This version of MiBAS serves network operators as well as large customers of network operators. Using the advanced security model introduced in this version, the network operator can grant its customers permission to access MiBAS and to perform operations via Web Access. For example, a customer that has a large number of radio users can be permitted to perform such operations as replacing a defective unit or assigning services to the radio users.

Terms and Concepts

This section describes basic MiBAS concepts and terms.

Customer, Radio

A customer XE "customer:defined" is a global entity. Customers may have an inventory of radios.

Sub-markets and Markets

The sub-market XE "sub-market" represents a group of customers that are located in a given geographical region and that share mobile network resources. Every sub-market is served by a set of FNEs. Customers and their radio users are assigned to sub-markets.

Once defined, a sub-market cannot be split into smaller groups. To allow for the division of a growing sub-market into smaller groups, the market XE "market" entity is used which can contain multiple sub-markets. The market is a managerial entity solely designed to put together several sub-markets.

Customer Hierarchy XE "customer:hierarchy" MiBAS allows you to establish parental relationships between customers. A customer may have multiple child customers and the children may have further descendants. For all practical purposes there is no limit to the hierarchic levels that can be established.

The hierarchy applies to billing attributes. When you assign a certain billing attribute to a parent customer all of its descendants inherit it unless they have the same attribute themselves.

The hierarchy is easy to establish: when creating a new customer record you simply select its immediate parent from among the customers that have been defined in MiBAS. If you move a descendant from one parent to another, MiBAS records the transfer date and performs billing calculations accordingly: all consumption that took place before the transfer is evaluated according to the billing attributes inherited from the previous parent and all subsequent consumption is evaluated according to the attributes inherited from the new parent.

Central Office Name XE "Office Name" , Area Code XE "Area Code" , Office Code XE "Office Code" The office code is the first few digits of a telephone number. Office codes can be combined with relevant area (dialing) codes to form an office name. Such combinations are created by the MiBAS system administrator. When assigning a telephone number to a radio user, MiBAS allows you to select an office name which automatically offers you the relevant area codes and office codes. Then you can enter the remaining digits of the telephone number. Example: if the telephone number contains 7 digits - Office Name = My Large Customer; Area Code = 212; Office Code = 363; Telephone Number = the remaining five digits of the number, e.g. 21 42; the entire number is: 212 363 21 42.

Talkgroup

A talkgroup XE "talkgroups" is a group of radio users that can communicate with each other but not with radio users from other talkgroups.

Scan list XE "Scan lists" A scan list a series of talkgroups a radio scans regularly, letting the radio user hear the communications talking place in one talkgroup, before moving to the other. Thus, the radio user can regularly hear the communications taking place in all talkgroups included in his scan list, while the radio scans the list.

Multi-group

XE "multigroups" A multi-group too consist of a series of talkgroups, only that a call initiated by the member of the multi-group is heard by the members of all the talkgroups included in the multi-group.

Range

A range XE "ranges" consists of a series of groups that can be easily found on the handset in networks that contain a very large number of talkgroups. Handset owners select a range that include the talkgroup they wish to contact, instead of searching for the specific talkgroup among many others.Accessing and Exiting MiBAS

This section explains how to log on to MiBAS and how to exit when you finish a work session.

Accessing MiBAS

To access MiBAS:

1.Open your browser and access the URL that was supplied to you.

The Login page appears.

2.Enter your User ID and Password, and click the Enter button.

The Customer List appears.

Changing User Details

To change your personal details XE "e-mail address" :

1.Click the My Profile XE "My Profile" link on the top bar.

The My Profile box appears.

2.Change the details you want.

3.Click Update Details.

Accessible Data and System Pages

After you log on, MiBAS allows you to access the information you are authorized to see, as defined by your system administrator. For example, a customer list displays the customers that you are entitled to handle.

Also, some pages reviewed in this manual may not appear at all if you are not authorized to access them. For example, the MiBAS pages where security information is recorded are visible only to the system administrator who has the appropriate authorization.

Exiting MiBAS

Exit MiBAS by clicking the Logout link located at the top of the page.

2Operating MiBAS

This chapter explains how to log on to and how to exit MiBAS, and explains operations that are common to various MiBAS functions. For example, procedures such as performing a search or adding additional attribute values to a record are identical in all relevant MiBAS pages. They are covered in this chapter and are not repeated in other MiBAS documents. Please read the relevant information in this chapter when you need to perform a common operation.

Accessing MiBAS

To access MiBAS:

1.Open your browser and access the URL that was supplied to you.

The Login page appears.

2.Enter your User ID and Password, and click the Enter button.

The Customer List appears.

Changing Your E-Mail Address

If you have changed your e-mail address:

1.Click the My Profile link on the top bar.

The My Profile box appears.

2.Click the Change E-Mail button.

The Change E-Mail dialog box appears.

3.In New E-Mail, type the password you want to adopt.

4.Click OK.

Exiting MiBAS

Do not close the Internet browser when you finish your work with MiBAS. Always click the Logout link located at the top of the page.

The Navigation System

XE "navigation" MiBAS uses a three-level navigation system. The following explains how to navigate to an option.

Main Navigation Tools

1First you select a tab in the upper section of the page.

2Selecting a tab displays an options bar. You select an option from this bar.

3Selecting an option on the options bar opens a menu. You select a menu command. Note that the on the right indicates the presence of a sub-menu from which you can select a menu command.

4When you select a menu command from the menu or from a sub- menu, option steps appear (instead of the menu). They indicate the steps involved in the operation of the selected command.

Quick Navigation

XE "navigation" The following quick navigation links are available:

The Customer ID Link displayed below the search bar takes you to the Inventory list of the customer.

While in a wizard, you can quickly jump to a previous page by clicking a menu entry marked with the icon.

Use the navigation path links located at the top of a page, to return to a page quickly; simply click a link on path.

The Top Menu

XE "top menu" After accessing a page, using the main navigation tools, a menu may appear on the options bar, which includes commands that can be applied to the specific page.

This is called the "top menu". Clicking the bar drops the menu down and exposes the commands it contains.

Disabled Menu Commands

The icon is used to explain why certain menu commands are disabled.

When a global reason causes several menu items to be disabled, the icon appears in the menu title. This happens, for example, when a subscriber is disconnected (you cannot, for instance, modify a disconnected subscriber's record or replace the handset).

Pointing to the icon with the mouse pointer displays a tooltip that explains why the commands are disabled.

When a local reason causes a certain menu item to be disabled, the icon appears in the menu entry. In this case too, pointing to the icon displays a tooltip that explains why the command is disabled.

Accessible Data

Some pages or data reviewed in this manual may not appear on your system if you are not authorized to access them or your MiBAS installation does not include optional features. For example, the MiBAS pages where security information is recorded are visible only to the system administrator who has the appropriate authorization or some security options, such as the delegation feature, are available only if your installation includes a full security module.

Some fields may not appear on your system if they do not contain data or contain limited data. For example, if templates are not defined in your MiBAS installation, the template selection list will not appear in the subscriber configuration pages. Or, if your network involves one dial area and you defined just one area, the area code selection field will not appear in the number allocation pages: MiBAS will default to the only area defined in the system.

In addition, some information may not appear on your pages even though it exists. For example, if a new service type is added to the system, you may not be able to assign the service to a subscriber if your MiBAS is not refreshed. To make such system-level changes available to all MiBAS users, click the My Profile link on the top bar and then click the Refresh System Attributes, or restart your Web server.

Search Tools

XE "search" This section explains how to locate information and how to navigate between MiBAS pages.

Browsing

In a list such as a subscriber list or an inquiry, each row represents one item (for example, one subscriber, one inquiry entry). The list shows a pre-defined number of rows. If there are more items than this pre-defined number, use the links located above the list. The following figure illustrates the browsing links of an inquiry:

The number of record displayed on one page is a pre-defined value. Records are displayed by chunks and by pages, each containing a preset number of rows. Thus, a link that reads Previous Chunk and a link that reads Previous Page display, each, a different number of rows. Links such as 1, 2, 3 allow you to jump to a specific page. For example, click the link 3 in an inquiry, to jump to the third page of that inquiry.

In certain cases, using the Back and Next buttons of your Internet browser may display an error page. This is dues to the fact that as you enter data through the step-by-step wizards, MiBAS retains the entered information and saves it only after you go through the entire process (this is similar to the functioning banking systems on the Internet where you cannot go back using the Back button).

Therefore, it is advisable not to use the browsers navigation buttons and to navigate only using the navigation functions of the MiBAS Web Access.

Using the Search Bar

XE "search bar" The search bar appears at the top of each page. You can use it on any page in order to find a customer, a subscriber or any other entity.

To conduct a search using the search bar

1.In the Search For list, select the item you want to find.

For example, to find a customer, select Customer or to find a Rate Scheme select Rate Scheme.

2.On the By list, select the information by which you want to conduct a search.

For example, to find a subscriber by looking for its holder name, select Holder Name.

Note that the contents of this list changes according to your selection in Search For. For example, if you select Customer, you can search by customer ID or name.

3.In the adjacent box, type the value to search.

For example, if you selected to search by Holder Name, type the name you are looking for.

You can enter the first few character of the value and an asterisk (e.g. Description= rate*) to find all items whose searched value begins with those characters. You can place the asterisk in first position to find all items whose searched value ends with the specified characters. Entering the asterisk only retrieves all relevant records.

Note that certain search criteria require you to enter more than one value, in which case MiBAS displays several value boxes.

4.Click the button .

The Search Results page appears. The data that displays in this page depends on the item you searched.

If there are no items that meet the criteria you specified in the search bar, the page will be empty. Otherwise, the records that were found are listed.

5.Click a row to access the item you want.

This displays the item card (for example, Subscriber Card, Interval Rate Card), as well as a menu on the left side where you can select to modify or delete the displayed item.

Notes

The search process returns only the data you are authorized to access. If a search fails to return the results you expected to obtain, you may have searched for information that exceeds your permissions.

You can quickly return from any page to the results of the latest search by clicking on the Last XE "Last" link located at the upper-right corner of the search bar.

Using the Local Search Tool

The local search tool allows you to search for information while performing an operation. For example, when performing an operation that requires you to select a customer, you can open the local customer search tool in order to find and select the customer you want.

The following are examples that show how to use the local search.

Example: Customer Search

This tool allows you to find a customer registered in MiBAS and to select it.

1.In Search By, select the data item according to which you want to run the search.

2.In the box or boxes below it, type the information to search.

For example, the box may be a single field or a pair of From/To fields. In the latter case, you search the information within a range, such as a range of member IDs.

3.Click the button.

All customers that meet the criteria you specified in Search By are now listed in the Results list.

4.Open the Results list and select the customer you want.

5.Click OK.

The Status Bar

The status bar XE "status bar" at the bottom of MiBAS pages provide indications about system performance.

The information included in the status bar indicate the time it took MiBAS to display the current page. Times are shown in milliseconds.

TimeDescription

response timeThe time it took the MiBAS server to process a user's request to display a page and return it to the browser.

buildingThe time it took the MiBAS server to build the page in the server machine.

loadingThe time it took the built page to travel from the server to the client machine.

renderingThe time it took the browser to build the page on the client machine.

user readyThe time that elapsed since the user requested a page and until the page appeared in the browser window.

Using Effective From/Until Dates

XE "effective from/until:single validity period" In MiBAS, data is usually handled in two stages: first you define the data and then you assign it (select it from lists) in different MiBAS programs. For each definition and assignment record, MiBAS offers two standard dates: the Effective From date and the Effective Until date.

For definition records XE "definition records" , Effective From means that the data will be available to the MiBAS user for selection at the indicated date. Effective Until means that the data will not be available for selection after the indicated date (it will disappear from selection lists in MiBAS).

For assignment records XE "assignment records" , the Effective From and Until dates set a validity period. For example, the Effective Until date of a billing attribute value sets the last date at which the subscriber will be billed according to that value. After that date MiBAS, stops applying that value. Setting an Effective Until date for an assignment requires, therefore, special attention: you may need to make another assignment that will become valid (Effective From) after the validity of the previous one ends. MiBAS moves from one value to another automatically, at the designated dates (see explanation below on multiple validity periods).

To make a definition or an assignment valid indefinitely, omit the dates or, at least, the Effective Until date. You can always record validity dates later, whenever the need arises to do so. If you set an Effective Until date, you can always extend the period by changing the date.

Depending on the nature of the record, MiBAS may offer default dates when creating new records. For example, Effective From may be automatically set to a date of your choice or to the start date of the bill cycle.

The ... From field shows todays date. If you want to use it, leave it as is. If you want to change it, click the button and select the date you want. This date will be inserted in the Effective From field of new records (created with the Add command). Selecting the Start Bill Cycle XE "Start Bill Cycle" button inserts the starting date of the current bill cycle.

If you have defined a period previously, the day that follows the Until date of the previous period is offered as the beginning of the next periods From date. If a known period is involved, MiBAS automatically computes the Effective Until date.Multiple validity periods for the same item XE "effective from/until:multiple validity periods"

XE "multiple rates mechanism" . Where applicable, you can set multiple validity periods with a different value for each period. As one period ends, MiBAS automatically switches value/mode specified by the next validity period. You can leave the last period with a blank Effective Until date in order to keep the last value in force indefinitely.

The multiple validity periods are entered in a sub-table that opens below the relevant item, by clicking the button. The button changes to . You can click it to close the sub-table.

When you open the sub-table, MiBAS displays a period definition with the data you entered in the main table. This period starts at date selected in the upper section of the page. If necessary, you can enter the period's end date.

To add a new value/period, click the Add button. You can add past periods as long as they do not start before the start date of the current bill cycle.

To delete a future period, select the appropriate row and click the Delete button.

Periods that ended are automatically removed from the display. You can use the Show History XE "Show History" button to list the past values and their periods.

The Effective Date

The Effective Date field that appears above some lists is designed to show a list that existed at the specified date.

For example, a page that lists the fixed charges items shows only those items that were active at that date. Use the button to select the date you want.

Available and Attached Values

XE "available value"

XE "attached value" In some MiBAS pages, you will see two groups of values: an "available" group and an "attached" group. The "available" group lists the values that have not been assigned to the subject of the current operation (such as customers). The "attached" group lists the values that have been assigned to the subject of the operation. The following figure illustrates the two groups.

To assign a value to the subject of the operation for example, to affiliate a customer (subject) with a security group (value) select one or more values in the "available" pane and click the button. The assigned values appear in the "attached" pane.

To cancel an assignment, select the values you want in the "attached" pane and click the button. The values return to the "available" pane from where you can, if need be, re-select them.

Data Entry

Entries marked with a red asterisk are mandatory. You cannot save your entries without filling the mandatory fields.

XE "default value"

XE "current value"

XE "new value" In some MiBAS pages a special data entry method is used that involves three values: default, current and new, as shown in the following figure:

To modify a value, enter it or select it in New Value. The next time you access the same page the currently applied value appears in the Current Value field. The Default Value field always displays the value set during system setup.

Note the following:

The new value enters into effect after it is acknowledged by the network element. Before the acknowledgment is received, the current value continues to remain in force.

If you mark the checkbox of an entry, you must specify a value in New Value or leave the field blank to let MiBAS use the parameter's default value (if one was defined).

Modifying, Deleting, Reporting and Auditing Records

The Modify option that appears on the various menus open the current record and allows you to view and modify data. For example, if you select the Modify command after opening the Customer Card, MiBAS opens the current customer's record and allows you to access the fields for modifications. In some cases MiBAS may block access to some data items. To change them you need to delete the old record and create a new one.

The Delete command or button allows you to delete the record that currently appears on the screen. For records that appear in tabular format, first click the row to delete and then select the Delete command. To delete multiple rows, check their "trash" box on the leftmost column, and click Delete.

Some rows include the button. Clicking the button deletes the record.

In some cases, when you click the Submit button to save a new record, the record card appears together with a side menu.

The menu includes the following record handling commands:

OptionDescription

AddOpens a page where you can enter a new record.

ModifyOpens the current record for modifications. You can access the fields and change the data.

DeleteDeletes the current record.

Report XE "Report" Opens the reporting page and allows you to print the current record in report format.

Audit XE "Audit" Opens the reporting page and allows you to print the changes that occurred in the current record, in report format.

For example, if you access an existing record and change the value of a field, MiBAS automatically posts an audit record describing the change. The Audit report displays such changes.

In some pages, an Audit button XE "Audit button" may appear which provides the same functionality.

In addition, MiBAS includes utilities for deleting and modifying large numbers of records in a single operation. These utilities allow you to build a query to select the population to update or to delete.

If the modification or deletion involves operations that exceed the standard procedure described above, they are explained in the appropriate sections of the MiBAS user guides.

Showing History

XE "Show History" Effective From/Until. Lists that have Effective From/Until dates always display the records that are currently in effect. Checking the Show History box displays the records that have been in effect in the past.

Other values. For some values, such as an accounts status, MiBAS displays the current values (e.g. the current account status). Checking the Show History box displays the history of the changes that occurred in those values.

Using the Floating Calendar

XE "calendar" In date fields, you can specify a date by selecting it using the floating calendar. Click the button that appears next to the date field to open the calendar.

Using the arrow buttons that appear to the right of the month, select the month you want. Then select a year. Finally, click the starting day. This selects the date and closes the calendar.

Printing Inquiry Results and Other Data

The Print XE "Print" button generates a file that you can later open with an appropriate application and print using that application's printing command.

To produce an Adobe Acrobat file

1. XE "inquiries:printing"

XE "inquiries:Adobe Acrobat" Scroll to the end of the inquiry results.

2.Click the Printer Friendly button.

This converts the inquiry results to a PDF file XE "PDF file" and displays them in the Adobe Acrobat Reader XE "Adobe Acrobat Reader" (the reader must be installed on your computer).

3.Use the Acrobat functions to print the inquiry results.

To produce a Rich Text or Excel file

1. XE "inquiries:printing"

XE "inquiries:Excel, RTF" Scroll to the end of the inquiry results.

2.In Download XE "Download" , select the format of the file where you want to save the inquiry results: Rich Text Format XE "Rich Text Format" or Excel XE "Excel" .

This starts the standard Windows download process.

3.Click Save and specify where to save the file

3Provisioning Administration

This chapter is intended for the MiBAS system administrator. It describes operations that the system administrator should perform so that other MiBAS functions may be executed properly. For example, in order to perform radio groupings, the group names should be initially defined in Provisioning Administration.

To access administrative functions, select the Provisioning Admin tab.

One-Time Tasks

This section reviews administrative operations that are usually performed only once, after installing MiBAS. Such operations are accessed during the lifetime of the system only for updates, which occur infrequently.

Security Groups

For details about security groups XE "security groups" , consult your Dimetra documentation. At this stage you only define the Dimetra security groups in MiBAS so that they can later be associated with MiBAS entities such as customers.

To define Dimetra security groups:

1.Click the Provisioning Admin tab.

2.Select the Infrastructure option.

3.From the menu, select the Security Groups command.

4.Click the Add button to create a new security group definition.

5.In Name, type the group's name.

6.Click the button to expand the group to specify its sub-market affiliation.

7.Click the Submit button.

Frequencies and Channels

XE "frequencies"

XE "channels" The channels that are available to your DMO talkgroups should be first entered in MiBAS so that they can be later allocated to radios. Channels transmit on a given frequency and therefore, before you define the channels you need to record your available frequencies in MiBAS.Before setting frequencies, the operator should determine the base frequency and the frequency offset. These are set through the system parameters BaseFrequency and FrequencyOffset.To define channels in MiBAS



3.From the menu, select Frequencies.

4.Click the Add button to open a new row.

5.In Name, enter the frequency.

6.If the frequency exclusively belongs to a customer, in Owner click the button and find and select the customer.

7.Repeat the above steps (Add, etc.) to create all the frequency records you need in order to define the channels.


9.From the menu, select Channels.


11.In Frequency, select the frequency over which this channel will transmit.

12.In Cluster select the cluster to which this channel belongs.

13.Check the DMO Enabled box to make this channel available to DMO talkgroups.

14.Repeat the channel creation steps (Add, etc.) to create all the channel records you need.


Radio and Fleet Administrative Group Definitions

XE "grouping radios:creating admin groups" The grouping function is designed to group radios and fleet elements (talkgroups, etc.). At any given time, only one administrative group can be active in the network that is, only the radios attached to the active group can communicate.Grouping is especially designed to let a small number of radios have the entire network at their disposal, for example, in times of emergency. A typical configuration would have two groups: a large group that includes all radios and active at all times, and a small group of radios assigned to an inactive administrative group. The second group would be activated in times of emergency. Administrative group switching is explained in Selecting the Active Administrative Group on page 33.

First you will define the group types and build the actual groups of different types. A group type can be "Departments" and you may have, for example, 10 different department-type groups, each grouping a number of departments.

Defining the Group Types

To define group types:

1.Select the Provisioning Admin tab and then select the Infrastructure option.

2.From the menu select Groupings and from the sub-menu select Grouping Definitions.

The Grouping page opens.


4.Enter the information described below.


Grouping

Enter a name for the group type. For example: Departments.

(expand group), Entity

Click the + button to expand a group name.

Mark the entities that can be part of a group of this group type.

For example, if you check the Radios option, MiBAS will allow you to assign radios to groups of this type. If you don't, radios may not be part of groups of this type.

Cardinality XE "Cardinality" Select the relationship that will bind the group type and the entity. The options are:

OptionMeaning

Zero-to-many XE "Zero-to-many" You do not have to assign entities to groups, but you can if you want.

Zero-to-oneYou do not have to assign entities to groups. However, if you do want to make assignments, you can assign an entity to only one group of this type.

One-to-one XE "One-to-one" The entities must be included in one and only one group of this type.

One-to-many XE "One-to-many" The entities must be included in at least one group of this type.

Owner

A group may have a customer as an owner. If you select a customer in this field, the group will be used only by that customer.

Description

Enter text that described this group.

Building the Groups

Once the group types are established, you will proceed to building the different groups of each type. For example, if you have 100 departments you can build four groups for "Department" type, each containing 25 departments.

To build the groups:


2.From the menu select Groupings and from the sub-menu select Grouping Instances.

The Grouping Instances page opens.

3.In the drop-down list select the group type of the group you are about to build.


5.In the Name field, type the name of the group member.

For example, if the group type is Departments, and one of its members is the Sports Department, type Sports Department.

6.In Description you can optionally type text that describes the group.


Call Route

For details about call route XE "security groups" , consult your Dimetra documentation. At this stage you only define the call route in MiBAS so that they can later be associated with MiBAS entities such as Radio User Interconnect profile.

To define call route:



3.From the menu, select the Call Route command.


5.In Alias, enter an alias

6.In ID, enter the ID.7.In Gateway, select the Gateway id .This is the TETRA ISSI signaled over the air indicating which call route is required by the radio user.

8.In Security Group, select the Security Group to which this Call Route belongs.

9.In Incoming Prefix XE "Incoming Prefix" , enter the value that indicates which outgoing pre-fix numbers the external network adds to the incoming telephone number in order to indicate which external network route the call followed. This is used when multiple networks are connected using PABX as route mechanism. The field may be blank. If the field is blank, only one call route may be defined.

10.In Outgoing Prefix XE "Outgoing Prefix" , enter the value that indicates which outgoing pre-fix numbers shall be added to the called telephone number. This prefix may be used by network equipment connected to the TIG (typically a PABX) to route the call.

11.In Zone ID, enter the number which identifies the zone.

12.In Note XE "Note" , enter plain text that is intended to provide relevant information about the call route.

13.Repeat the channel creation steps (Add, etc.) to create all the Call Routes you need.


Radio Roles

XE "roles" Radios may be assigned roles. The assignment can be used for administrative purposes.

At this stage you only define the names of the different roles.

To build a list of roles:


2.From the menu select Groupings and from the sub-menu select Roles.

The Roles page opens.


4.In the Name field, type the name of the role.

5.In Description you can optionally type text that describes the role.


Identity Types

XE "identity" The identity types are data item through which a radio's actual user can be uniquely identified. For example, radio users can be identified through their passport number or through their driving license number. When creating a radio record you also specify the identity type through which its owner will be identified.

In Provisioning Admin you define the types of identities you want to use in MiBAS to identify radio owners. For example, you can create a type named "Passport Number".

To create identity types:


2.From the menu select Identity Types.

The Identity Types page opens.


4.In the Description field, type the name of the identity type.

For example, type Passport Number or Driving License Number.

5.In Data Type XE "Data Type" select the nature of the identifying element:

Select String XE "String" if the identity may include digits, letters and other characters.

Select Number XE "Number" if the identity may include only digits.

6.In Min Length XE "Min Length" and Max Length XE "Max Length" enter the minimum and maximum number of characters the identity should include.

Note that when creating a radio record, MiBAS will require you to specify an identity of the indicated nature (string or number) and makes sure that the identity does not include less or more than the indicated minimum or maximum.


Ongoing Tasks

This section describes administrative operations that are performed frequently.

Profiles

XE "profiles" This section explains how to build Dimetra profiles using the MiBAS Profiles tool. It assumes professional knowledge of Dimetra profiles.

UCS API's exists only for the following profiles:

Radio User Capability Profile

Radio User interconnect profile

Therefore handling these profiles should be done only by MiBAS

Other profiles:

Valid sites profile

TG/MG capability profile

TG/MG valid sites profile

should be handled simultaneously in MiBAS and the UCS.

Adding a New Profile

To add a profile:


2.Select the Profiles option.

3.Click Add New.

The Add New Profile page opens.

4.Assign an alias and select the profile type.

The properties of the selected type appear in the lower half of the page.

5.Optionally, add a description of the profile.

6.In Belongs To XE "Belongs To" , assign the profile to a market or to a customer.

Assigning a profile to a customer helps you quickly locate a profile, when assigning profiles to radios: MiBAS will allow you to select only from a list of profiles belonging to the customer that owns the radio.

To assign the profile to a customer, click the button and find and select the customer you want.

7.In New Value, enter the property values for this profile.

8.Click Submit.

Viewing and Modifying a Profile

To easily access a profile for modifications, MiBAS provides a filtering tool through which you can locate profiles by their market, type or customer affiliation.

To access and modify a profile:


2.Select the Profiles option.

A list of the existing profiles appears.

3.In the Profiles list, specify a market, a profile type and/or a customer, and click Retrieve.

Note

You can also use the Search tool and search profiles by their ID or alias.

The profiles that meet your search criteria appear.

You can also expand a profile type by clicking button and list the profiles of that type.

4.Click the profile you want to access.

5.Select the Modify command from the menu.

The Modify Profile page appears.

6.Change the data you want.

You can change the description and the property values (in New Value).


Selecting the Active Administrative Group

XE "grouping radios:switching admin groups" At any given time, only one of the administrative groups are active. This means that at any given time only the radios belonging to the active administrative group can communicate. Radios that do not belong to the active group cannot communicate.

You can change the active group by selecting another group. The procedure involves XE "suspend:active group" suspending the radios belonging to the currently active group and XE "resume:active group" resuming the radios of the new active group.

To make an administrative group active:

1.Select the Provisioning Admin tab and then select the Operations option.

2.From the menu select Switching Groupings.

3.In New Grouping select the group that will become the active group instead of the one shown in Current Grouping.


This creates requests for suspending the radios of the active group and resuming the radios of the newly selected group. The Sent progress bar indicates the number of requests sent and the Completed progress bar indicates the number of suspend and resume requests that have been implemented on the FNE.

Handling Rejections

If rejections occur, the Completed bar will stop before it fully runs its course. You can see the rejections by selecting Rejected Groupings on the menu.

After handling the rejections on the appropriate queues, return to the Switching Groupings page and click the Restart button to resend the rejected requests.

4Customers

This chapter explains how to define, access and modify customer details.

To access customer data, select the Customer Care tab.

Adding and Configuring Customers

Depending on your MiBAS settings, customer records are either initially entered in a MiBAS table, using tools that are not covered in this manual, or they are manually recorded in MiBAS.

If your MiBAS installation is set to use customer records initially entered in a MiBAS table, during the initial stage only basic information such as the customer ID and name are entered. Subsequently, you use MiBAS to complete the details.

Customer Main Details

XE "customer:creating and configuring" First, you will enter the basic customer details. Follow these steps:

1.After accessing MiBAS and selecting the Customer XE "New Customers" option, a list of customers recoded in the initial stage appears.

2.Click the customer you want to configure.

The Customer Card appears.

3.Select the Add Customer command from the menu.

The main details page appears.


5.Click Next.

The main details are:

Customer ID

If basic customer details have been entered during an initial stage, this field displays the customer ID. You cannot change it.

Otherwise, enter the customer ID.

Customer Name

If basic customer details have been entered during an initial stage, this field displays the customer name. You cannot change it.

Otherwise, enter the customer name.

Parent Customer ID XE "Parent Customer ID" If you are using the parent hierarchy feature, click the button to activate the search tool, and find and select the ID number of this customer's parent. The parent must be a customer that has already been configured in MiBAS.

Market.Submarket

Select the sub-market to which this customer belongs.

Use Owned Phone Numbers XE "Use Owned Phone Numbers" Check this box if this customer's radio users will be allocated telephone numbers from a pool of numbers especially reserved for this customer. If you do not check the box, this customer's radio users will get telephone numbers from the system's global pool.

The pool itself is assigned to the customer at a later stage. See Assigning Number Pools to Customers on page 38.

Use Owned IP Addresses XE "Use Owned IP Addresses" Same as Use Owned Phone Numbers but for IP addresses.

Use Owned Dispatch IDs XE "Use Owned Dispatch IDs" Same as Use Owned Phone Numbers but for dispatch IDs.

Use Owned Radio IDs XE "Use Owned Radio IDs" Same as Use Owned Phone Numbers but for subscriber IDs (IMSI).

Customer Security Groups

Security groups XE "security groups"

XE "customer:security groups" are an optional Dimetra feature.

XE "grouping radios" A customer's radios may be grouped in security groups. Before you perform the actual grouping of the radios, you need to associate the customer with the different security groups. This will later help you assign the radios only to the groups associated with their customer. The association of the customer with the different security groups does not have an operational impact on the system. It is only designed to make radio grouping easier.

This operation is performed in the Security Groups page that appears when you click Next in the previous page.

The security groups have already been defined in MiBAS by your system administrator. At this stage you only need to associate this customer to the available security groups.

Assign the customer to groups by moving groups from the "available" list to the "attached" list. You can assign the customer to more than one group.

Accessing Configured Customers

XE "customer:accessing configured" The list of the configured customers you are authorized to handle appears as soon as you log on. You can also display it by clicking the Customer link below the Search bar.

If you are authorized to access all customers in MiBAS, no list appears. In this case use the Search tool to find the customer you want.

The customer list consists of links: a main link marked with the icon indicates a XE "customer:parent"

XE "parent customer" parent customer. Click the icon to list the descendant customers. This both lists the descendants and changes the icon to , which you can click to collapse (hide) the descendants list. You always access a descendant.

After clicking a link, the Customer Card appears. It includes the data you have entered when configuring the customer.

Modifying Details of Configured Customers

XE "customer:modifying" After accessing the customer card of a configured customer, select the Modify command. This activates the customer configuration tool through which you can modify the data in the same way you entered it.

Assigning Number Pools to Customers

XE "pools of numbers"

XE "number pools" The radio users of a customer are allocated addresses such as telephone numbers and IP addressed from a reserved pool or from the global MiBAS pool. If you configured customers to use their own private pool, follow the procedure described in this section to allocate the pools.

Assigning Telephone Numbers

XE "telephone numbers, reserved" Follow these steps:

1.Select the customer and display its customer card.

2.From the menu select Reserve Pools XE "Reserve Pools" and from the sub-menu select Phone Numbers.

The main details page appears.

3.Do one of the following:

To select a pool of telephone numbers that are within the scope of a pre-defined office (as determined by your system administrator), select the office from the Office Name XE "Office Name" list. MiBAS automatically fills the Areas Code and Office Code XE "Office Code" .

Some office names may be identical, in which case they have numbers between parentheses, like this: My Office Name (404 - 535), My Office Name (404 573). The numbers indicate the starting area code and office code. Select the one you want.

To select a pool of numbers in a specific dialing area, in Area Code select the dialing area. Office Code XE "Office Code" automatically lists the available office codes in the selected area. Select the desired office code.

The Available Pools pane lists the telephone number pools that are available in the selected office/area.

To select a specific number, check the Exact box, type the number in the adjacent field and click the Retrieve button. If the number is available, it will appear in Available Pools XE "Available Pools" . Otherwise it will be listed as taken in Reserved Pools XE "Reserved Pools" .

To select a pool of numbers included in a range of numbers, clear the Exact box. This opens the range fields.

In the first field, type the first number in the range. In the second field, type the last number in the range. Then click the Retrieve button. Those numbers within the range that are available will appear in Available Pools XE "Available Pools" . Those that are not will be listed in Reserved Pools XE "Reserved Pools" .

To select numbers from among all telephone numbers pooled in MiBAS, clear the Exact XE "Exact" box and click the Retrieve button. Those numbers that have not been taken yet, will appear in Available Pools. Those that have been taken will be listed in Reserved Pools. Note, however, that the operation might not retrieve all the numbers from the database, in which case the message "Partially retrieved appears.

The extent of the retrieval is controlled by a system parameter internally set in your MiBAS installation.

4.Select the pools you want by moving them to Reserved Pools.

a.In Available Pools XE "Available Pools" , click the icon of the pool entry you want to divide. This opens the Divide Pool XE "Divide Pool" dialog box.

b.In the From/To fields, specify a different range. The range must be entirely included in the selected pool.

c.Click OK. The window closes. The new pool appears in the Reserved Pools XE "Reserved Pools" list. The original pool is updated accordingly.


Assigning IP Addresses

XE "IP addresses, reserved" The procedure is the same as the one explained for telephone numbers. Note the following differences:

In the Reserve Pool sub-menu, select IP Addresses.

To make the addresses internationally unique, check the "Routable IP addresses" box. To make the addresses unique within global network, clear the box.

Assigning Radio IDs

XE "Radio IDs, reserved" The procedure is the same as the one explained for telephone numbers. Note the following differences:

In the Reserve Pool sub-menu, select Radio IDs.

First select a sub-market and then make the assignments.

Assigning Dispatch IDs

XE "Dispatch IDs, reserved" The procedure is the same as the one explained for telephone numbers. Note the following differences:

In the Reserve Pool sub-menu, select Dispatch IDs.

First select a sub-market and then make the assignments.

Associating Customers with Groups

XE "grouping radios:customers" A customer's radios may be grouped in talkgroups, multigroups, scan lists and DMO talkgroups (for information consult the Dimetra documentation) as well as into administrative groups.

Before you perform the actual grouping of the radios, you need to associate the customer with the different groups. This will later help you assign the radios only to the groups associated with their customer. The association of the customer with the different groups does not have an operational impact on the system. It is only designed to make radio grouping easier.

The association process differs according to the grouping type. In some cases (e.g. talkgroup) you will actually create the grouping type and in others (e.g. administrative grouping), you will use data that has already been created by the system administrator.

Starting the Process

To start the group definition process:

1.Select the customer and display its customer card.

2.From the menu, select Maintain Fleet.

The Maintain Fleet page opens.

3.Enter the group information described below.

4.When you are done, click the Submit button.

Talkgroups

Talkgroups always belong to a sub-market and to an administrative group.

XE "talkgroups" To create a talkgroup:

1.Select the Talkgroups tab and click the Add button.

The Add Talkgroup dialog box opens.

2.In Talkgroup Name XE "Talkgroup Alias" , enter a name for the talkgroup.

The name must be unique among all TMO talkgroups.

3.Click OK.

The new definition appears under Talkgroups.

4.Expand the new talkgroup by clicking its button.

This displays the talkgroup properties.

5.Configure the talkgroup by specifying values for the properties.

For details about the properties, consult the Dimetra documentation.


The talkgroup ID number is now allocated and appears in the ID column. The information is sent to the queue. A new talkgroup can be added only after the queued talkgroup is registered in and acknowledged by the FNE (the Assign Fleet command remains grayed until the fleet is duly registered by the FNE).

As soon as the fleet is queued, its State XE "State" is set to New. After it is acknowledged by the FNE, its state changes to NOP.

Multi-groups

XE "multigroups" A multi-group too consist of a series of talkgroups, only that a call initiated by the member of the multi-group is heard by the members of all the talkgroups included in the multi-group.

XE "multigroups" To define a multigroup:

1.Select the Multigroup tab and click the Add button.

The Add Multigroup dialog box opens.

2.In Multigroup Name, enter a name for the multigroup.

The alias must be unique among all multigroups.

3.Build multigroups by moving talkgroups from the "available" list to the "assigned" list.

You must add at least two talkgroups to a multigroup.

4.Click OK.

A multigroup definition appears under the Multigroups tab.

Scan Lists

A scan list XE "scan list" a series of talkgroups a radio scans regularly, letting the radio user hear the communications taking place in the scanned groups.

XE "scan lists" To define scan lists:

1.Select the Scan Lists tab and click the Add button.

The Add Scan Lists dialog box opens.

2.In Scan List Alias XE "Scan List Alias" , enter a name for the scan list.

The alias must be unique among all scan lists.

3.Build scan lists by moving talkgroups from the "available" list to the "assigned" list.

You must add at least two talkgroups to a scan list.

4.Click OK.

A new scan list definition appears under the Scan Lists tab.

DMO Talkgroups

Mobile stations can select Direct Mode Operation (DMO) to directly communicate with other mobile stations without calling through the system infrastructure.

To create DMO talkgroups XE "DMO talkgroups" :

1.Select the DMO Talkgroups tab and click the Add button.

The Add New DMO Talkgroup dialog box opens.

2.In DMO Talkgroup Alias XE "DMO Talkgroup Alias" , enter a name for the DMO talkgroup.

The name must be unique among all talkgroups.

3.In DMO Channel XE "DMO Channel" , select the channel over which this radio will communicate in the framework of this DMO talkgroup.

The channels XE "channels" to use have already been defined by your system administrator and the channels you need should appear on this list.

4.Click OK.

The new definition appears under DMO Talkgroups.

5.Expand the new DMO talkgroup by clicking its button.

This displays the DMO talkgroup properties.

6.Configure the DMO talkgroup by specifying values for the properties.

For details about the properties, consult the Dimetra documentation.


Shared Talkgroups and DMO Talkgroups

The sharing feature allows other customers to use the talkgroups of this customer.

To create shared talkgroups XE "shared talkgroups"

XE "talkgroups: shared" :

1.Access the customer.

2.Select Shared Talkgroups.

3.Select a tab: Talkgroups or DMO Talkgroups.

The groups associated with this customer are listed.

4.Expand a talkgroup you want to share with other customers.

5.Click the Add button in order to select another customer that will share this group.

This opens the customer search tool.

6.Find the customer and select it.

7.Repeat this procedure for all customers that should share this talkgroup.

Administrative Groups

XE "grouping radios:assigning admin groups" Administrative groups have already been created by your system administrator. At this stage you will associate the customer with one or more groups.

To associate the customer with administrative groups:


2.Form the side menu, select Grouping.

The page lists the group types defined in MiBAS.

3.Click the + icon of the type you want.

This displays the actual groups of this type, as defined in MiBAS.

4.Assign this customer to groups by checking the boxes of the groups you want.

You can repeat this step for the different group types listed on this page.


Modifying and Deleting Groups

You can access any of the talkgroups, scan lists, multigroups and administrative groups, and modify them. For multigroups and scan lists, use the button located on the rightmost cell of the entry to access the data for modifications. To delete an entry use the button. This button becomes available if the talkgroup does not have any radios assigned to it.Associating Customers with Roles

XE "roles" Roles have already been created by your system administrator. At this stage you will associate the customer with one or more roles in order to facilitate the actual classification of the radios as a later stage.

To associate the customer with roles:


2.Form the side menu, select Roles.

The page lists the roles defined in MiBAS.

3.Associate this customer with roles by checking the boxes of the roles you want.


Suspending and Resuming Customers

XE "customer:suspend"

XE "suspend:customer" Suspending a customer means stopping (suspending) all of its radios. The suspension is a temporary status: the customer can be quickly resumed with a simple menu selection. You can also suspend (and resume) individual radios; see Suspending and Resuming Radios on page 66.

To suspend a radio:

1.Access the customer and display its customer card.

2.From the menu select the Suspend command.

The Suspend Radio General Details page opens, displaying the details of the radio to suspend.

You can enter a future date if you want to delay the operation.

3.In Reason XE "Reason" , select a reason that explains why the customer is being suspended.

Note

Some of the reasons may have been originally defined (by your system administrator) as reasons that do not permit resumption. If you select such a reason you will not be able to resume the subscriber.

4.Click Submit.

The Suspend Customer Confirmation page opens, displaying the full details of the customer for which the suspension request has now been submitted.

5.Click OK.

XE "customer:resume"

XE "resume:customer" To resume a suspended customer:

1.Access the suspended customer.

2.From the menu select the Resume command.

The Resume Customer General Details page opens, displaying the details of the customer to resume.

3.Click Submit.

The Resume Customer Confirmation page opens, displaying the full details of the customer for which the resumption request has now been submitted.

4.Click OK.

5Radios

This chapter explains how to register radios in MiBAS and how to configure and activate them. Radios are managed per customer.

To access radio data, select the Customer Care tab.

The Device Inventory

XE "inventory, device"

XE "device inventory" The devices (handsets) allocated to a customer constitute its "inventory".

To access the device inventory:


2.Click the Inventory option.

The customer's devices are listed.

In this list you can do the following:

Sorting records. To sort the records according to one of the fields, open the "Sort By" list and select the name of the field according to which you want to sort the records. The heading of the column according to which the records are currently sorted appears against a gray background.

Paging through records. The page displays as many devices as the number that appears in "Rows per page XE "Rows per page" ". You can see more of the devices by selecting a bigger number or by clicking the links 1, 2, 3...

Displaying all fields. The device record contains many fields. Only part of the fields are displayed when you access the page. To see all of them, click the "extended view" link and then use the horizontal scroll bar. To return to the original display, click the "short view" link.

Selecting records. To select all of the currently displayed rows (as many as the number displayed in "Rows per page"), mark the checkbox located at the top of the leftmost column. To select all the devices, including those that are not currently displayed, click the "Select all" link. Clearing the box or clicking the "Unselect all" link clears the corresponding selection.

Refreshing the list. As other MiBAS uses may be adding or removing devices, click the Refresh button once in a while to see the most updated list. Devices are automatically withdrawn from this list when they are activated.

The Radio List

XE "subscriber list" The radio list appears when you click the Subscribers & Accounts option on the options bar.

The Deleted XE "Deleted" tab lists the radios that have been deleted. Drilling down the Deleted entry links leads to the Deleted Radio Card XE "Deleted Subscriber Card" where only a minimal amount of information remains.

The Active tab lists the radios that currently exist in the MiBAS system, including the suspended ones. When you click a radios (a row), the radio card appears.

The Radio Card displays basic radio details as well as the alerts associated with the specific radio.

The side menu of this card allows you to perform billing operations that may still be needed.

The functions that you can use in this page are identical to those described for the Inventory list.

Creating a Radio Record

XE "radio:creating" Creating a radio record means registering in MiBAS a radio to a customer.

To create a radio record:


2.Click the Inventory XE "Inventory" option.

The customer's radios, if any, are listed.

3.From the menu select the Add New Radio button.

The Add Radio XE "Add Radio" page appears.



If you do not want another radio to this customer, click the Submit button. The Radio Card page appears, displaying the details of the newly added radio.

If you want to add another radio to this customer, click the Submit and Add Another button. This clears the screen and allows you to enter another radio to the customer's inventory.

If you want to access radio configuration now, click Submit and Configure.

A description of the radio definition parameters follows.

TEI

Enter the radios Tetra Equipment Identity.

Alias

Enter the radio's alias.

This entry is mandatory. The alias must be unique in the network (two radios may not have the same alias).

Radio ID

Specify the radios ID number. This ID can also be assigned at a later stage, through the radio configuration tool.Submarket (Zone)Select the submarket (Zone) to which this radio belongs.

Model

Select the radio's model.

Serial Number

Type the serial number of the radio.

This is not a mandatory entry. If you do not specify the serial number, MiBAS assigns a value.

First Name, Last Name

Enter the first and the last name of this radio's actual user.

Identity Type XE "Identity Type" XE "identity" Select the type of the identity through which this radio's user should be identified. For example, if your MiBAS system is set to identify radio users through their passport number, the list should include a type such as "Passport" or "Passport Number" (or a similar entry).

Identity

XE "identity" Enter the identifying information. For example, if the identity type is passport, enter the passport number.

Role

XE "role" This drop-down list contains the roles that have been associated with this radio's customer. Open the list and select this radio's role.

If the selected role has already been assigned to another radio of the same customer, the First Name, Last Name and Identify fields become mandatory. Unique names allow you to differentiate between the various radios that have the same role.

The Subscriber Details Page

Accessed from the menu, after selecting a radio from the list, the Subscriber Details XE "Subscriber Details" page is identical to the radio data entry page, only that it only allows you to view the subscriber information.

Click the Refresh button to view the latest details. You may need to refresh the display to view the data that has been modified by other MiBAS users after you displayed this page.

Assigning Radios to Administrative Groups

This feature is available only if MiBAS has been initially set to use it. This is done through a dedicated system parameter. Changes in this status should be done through MiBAS Support.

XE "grouping radios:radios" Administrative groups have already been created by your system administrator and the current customer has already been assigned its default groups. A radio is assigned to an administrative group by associating it to one of the groups assigned to the customer.To assign a radio to administrative groups:

1.Access the radio.

2.Form the side menu, select Grouping.

The page lists the group types associated with this radio's customer.

3.Click the + icon of the type you want.

This displays the actual groups of this type, associated with the customer.

4.Assign this radio to groups by checking the boxes of the groups you want or remove this radio from a group by clearing the appropriate box.


This displays the Confirmation page, listing the administrative groups you have selected. From this page you can proceed to the radio configuration stage by clicking Configure.

Configuring a Radio

XE "radio:configuring" You can access the radio configuration function in one of the following ways:

While creating a new radio record in the Add New Radio page, click the Submit and Configure button.

Click the Radios option, select a radio and from the menu select Configure.

After selecting the radios administrative group and reaching the confirmation page, click the Configure button.

This displays the configuration page.

Follow these steps:

1.Open the Model XE "Model" drop-down list and select the radios, model.

2.Click the tabs (Services, Properties, etc.) to access the configuration details and enter the information described below.

Template, Model and Services

The communication options of subscribers depend on the services assigned to their handset. Thus, a handset configured with the telephony service has a telephone number and can be used to conduct telephone conversations as well.

You can assign services in one of the following ways:

Via a template

Manually, one-by-one

Using both methods

The template is a service package that contains a set of services of your organization's choice. Subscribers who chose to acquire a certain package are assigned the appropriate template instead of assigning the relevant services one-by one. If necessary, after assigning a template you can also allocate additional services manually, to supplement the package with other features.

Template

To assign a template, open the Template drop-down list and select the one you want.

Model

To assign a model, open the Model drop-down list and select the one you want.

Manual Service Configuration

Select the Services XE "services" tab and specify the services the radio can use, and configure the services.

Services are selected by checking boxes. If you have selected a template the services included in it are already checked.

You can withdraw any service by clearing a box.

Dispatch and Radio RefA Dimetra radio is a dispatch device by default and therefore all radios registered in MiBAS are automatically configured with the Dispatch service. You do not need to configure radios with any other services, if they will function as dispatch devices only.

The Dispatch service in the Principal Services section is therefore selected and cannot be deselected as Dimetra radios must function at least as dispatch devices by default.

The same applies to Radio Ref. (In MtR only)Telephony

To allow the radio to be used as a telephone, check the Telephony checkbox.

Checking the box automatically allocates the telephone number, based on the dispatch ID.

To further configure the telephony service, click its button and enter the values you want for the different additional properties. For information about the properties, consult the Dimetra documentation.

Packet Data

Check the Packet Data box to enable the radio for data transfer.

Packet-data-enabled radios must have an IP address.

To assign an IP address to this radio:

1.Click the button in the New Address column.

The IP Address window pops up.

2.Run a search in order to find an available address.

Short Data

To enable SMS communications for this radio, check the Short Data box.

Properties

The properties determine the way the radio will function. Enter property values in the New Value column, For information about the radio properties consult the Dimetra documentation.

Groups

XE "grouping radios" This tab lists the various groups assigned to the customer. Use this tab to affiliate this radio with different groups.

The number of groups of a certain type (talkgroup, scan list, etc.) a radio can be part of is limited. The limit is specified at the bottom of the page. "Selected" indicates the number of groups that contain this radio. The number between parentheses ("max") indicates the maximum number of groups with which the group can be affiliated.

TMO Groups

To affiliate this radio with TMO groups:

1.Select the TMO Groups tab.

The left section lists the multigroups assigned to this radios customer. The right section lists the talkgroups assigned to this radios customer, including those that are members of the multigroups listed on the left.

2.To assign the radio to multigroups, mark the corresponding checkboxes in the Multigroups section.

The talkgroups included in it are automatically selected. You can clear boxes to remove one or more talkgroups from the selection (you do not have to select entire multigroups).

If the list is too long, you can search for the multigroup you want by entering its ID or its Alias in the top row: as you type the entry, MiBAS brings the nearest multigroup into view.

3.To assign the radio to individual talkgroups, check the corresponding checkboxes in the TMO Groups section.

To remove a radio from a group, clear the corresponding checkbox in the TMO Groups section.

If the list is too long, you can search for the talkgroup you want as explained for multigroups above.

TMO Ranges XE "TMO Ranges" On networks using a large number of talkgroups, selecting a talkgroup on the handset may be tedious. The TMO Ranges feature allows you to group the talkgroups in a certain order. On the handset, you can select a range, rather than a talkgroup, and then select a talkgroup from within the range.

Ranges may include only the talkgroups selected under the TMO Groups tab.

To establish TMO ranges:

1.Select the TMO Ranges tab.

2.Mark the checkbox of the next empty line.

3.In Name, enter a name for the group.4.Click the button.

5.Click the Add button.

The Add Groups dialog box appears.

6.Select the talkgroups you want to add to this range by clicking them.

If the list is too long, you can enter an ID or an alias on the top row. As you type, MiBAS pulls up the nearest talkgroup.

7.Click OK to add the selected talkgroups to the range.

8.If necessary, select a talkgroup and click Move Up XE "Move Up/Down" or Move Down to change its location on the list.

You can repeat the above procedure and create various ranges that include a desired set of talkgroups.

Scan Lists, DMO GroupsSame As TMO Groups for scan lists and DMO groups. Mark the checkboxes of the groups that this radio will be entitled to use. The displayed list contains the items assigned to this radios customer.

DMO RangesSame as TMO ranges for DMO groups.

Failover

XE "failover" You can establish correspondences between talkgroups and DMO groups to provide for automatic switching from one communication mode to the other in case of network failures. For example, you can define talkgroups that will automatically switch to DMO mode in case the network servicing the talkgroups becomes unavailable. The opposite is also permitted: DMO groups can be defined to automatically switch to regular talkgroup mode if and when the DMO infrastructure fails.

To map groups for failover:

1.Select the Failover tab.

This page lists the TMO and the DMO groups that have been selected for this radio.

2.In TMO Groups and in DMO Groups select one row on each side.


To cause the selected talkgroup to switch to the selected DMO group in case of failure, click the button.

To cause the selected DMO group to switch to the selected talkgroup in case of failure, click the button.

To cancel a previously established correspondence (in any direction) between the selected talkgroup and the selected DMO group, click the button.

Identity

XE "identity" This tab shows the basic identification details that you entered while creating the new radio record.

You can complete missing items and modify editing data.

Finalizing the Configuration and Activating the Radio

To activate the radio now, click the Activate button. Clicking the Activate button both saves the data and activates the radio.

To save the data without activating the radio, click the Submit. You can activate the radio later. See Activating a Radio on page 61.

When you click Submit, the configuration (and activation, if you clicked Activate) request is sent to a queue and then to the FNE. All the information enters into effect after the FNE acknowledges its validity.

Activating a Radio

Activating a radio means allowing it to communicate on the network. Only configured radios can be activated.

If you have not activated a radio during the configuration stage, you can activate it by following this procedure:

1.Click the Customers option and select the customer who owns the radio.

2.Click the Inventory option.

3.Select a radio.

4.From the menu select the Activate command.

This command is enabled only if the radio has been configured.

The Activation page appears, displaying the radio configuration parameters.

5.Click the Activate button located at the bottom of the page.

Activating a radio using the above method or while configuring the handset does not immediately cause the radio to be active on the network. MiBAS sends the activation request to the FNE; the radio becomes active after the FNE acknowledges the validity of the configuration.

On the Radios list the status of a radio not yet acknowledged by the FNE is "Activation". For active radios no status indication is displayed.

Sending the Configuration Data to the Radios

All of the configuration data entered in MiBAS should be downloaded to the individual radios.

You first need to prepare a template for each radio brand and model on your network. There may be multiple templates for a certain brand/model, each serving different subscriber groups. Templates are built using the Customer Programming Software (CPS). The template files should be placed in the following folder on a computer to which MiBAS has access: C:\tetra\templatesTo send the configuration data to a radio:

1.Click the Subscribers & Accounts option and select the subscriber who needed to be programmed.

2.From the menu, select the Download CPS File command.

3.Select a template and click the Download CPS File button.

Repeat this step for the various templates to be assigned to the different radios.

This operation adds to the template general configuration elements such as talkgroups and scan lists (hotfix).

4.On the computer running the CPS system, connect the radio to the computer and transfer the appropriate template to the radio.

Creating a Radio by Replication

The duplication feature allows you to quickly create a radio by copying to an inventory device the services of an existing radio.

To create a radio by duplication:

1.Display the inventory list and select a device.

2.From the side menu, select Replicate Subscriber XE "Replicate Subscriber" .

The Replicate Subscriber page opens.

3.In Subscriber Search, run a search to find the radio the services of which you want to copy.

4.After selecting the radio in the search results, do one of the following:

If the copied configuration does not need to be modified, click the Submit button.

If you want to make adjustments in the copied configuration, click the Submit and Configure button to access the configuration details.

Modifying the Radio Configuration

To access the radio configuration parameters and change them:

1.Click the Customers option and select the customer who owns the radio.

2.Click the Subscribers option to list this customer's radios.

3.Select the radio whose configuration you want to modify.

4.Click the Modify button to access the configuration parameters.

5.Change the values you want.

If you add a new service that requires an address, the address will be automatically allocated (Allocate Numbers is checked and cannot be cleared, meaning that the number will be allocated automatically). However, you can click the button and enter the address manually.

Note that the activation checkbox is not available here. You can deactivate or reactivate a radio via the Suspend/Resume command.6.Click the Submit button.

Changing Ownership

XE "ownership, changing" The change ownership feature is used to transfer a device to another customer or to withdraw the device from service.

To change device ownership:

1.Access the device.

2.From the menu, select Change Ownership XE "Change Ownership" .

3.In To customer, click the button to select the new owner.

4.In Account ID, select one of the following options:

OptionDescription

New XE "New (change ownership)" Assigns a new account ID to the receiving subscriber. The account ID used by the previous subscriber goes to a special pool. That customer (the old one) can always reuse that ID for a new unit.

Keep XE "Keep" Copies the account ID to the new owner.


Replacing a Device

You can replace a device by one of the devices in the inventory.

The replacement operation does the following:

Copies the deficient devices configuration to the new device.

Activates the new device automatically.

To replace a device:

1.In the Inventory List, click the Device ID link of the new device.

Note that if you select a device that has been configured, its configuration will be lost; it will be replaced by the configuration of the replaced device.

2.Select the Replace XE "Replace" command on the menu.

The Replace page appears.

3.In Search subscriber to be replaced run a search to find the old devi

Documents

MiBAS 12 Dimetra User Manual