Microsoft Dynamics CRMPricing & Licensing OverviewPlanned Effective Date: January 1, 2008

Contents

• Overview of Licensing Models• What’s new in CRM Pricing & Licensing?• SKU Design• Upgrade path• Forthcoming materials

• Appendix:– Availability – Distribution Channels

Licensing Models - Overview

On-premise

CRMLive

PartnerBasedS+S

VolumeLicensing BRL/DPL

SPLAService Provider Licensing Agreement

CRM Live

What’s New in CRM Pricing and Licensing• Device CALs

– Great for multi-shift contact center licensing

• Limited-Use CALs

– Give read-only access to reviewers, executives, …

• Enterprise Server

– Enable intra-enterprise multi-tenant deployment

• Support for External Connections in SPLA

– No need for External connector in SPLA – covered by SAL

SKU Design (Example for VL/BRL/DPL)

User CALDevic

e CAL

External

ConnectorExte

rnal

Conn

ecto

r

External PartiesExternal Parties

Server 1 Server 2

* Multiplexing not allowed in any scenario

User CALs and Device CALS

• Dynamics CRM 4.0 will offer both user CALs and device CALs

• With user CALs, each user may use multiple client interfaces

• With device CALs, each device may be shared by multiple users over time(as in a call center)

• User and device CALs may be mixed in a deployment

• Customers upgrading from CRM 3.0 can choose to convert from User CAL to Device CAL if required

* Note: multiplexing is not allowed in any scenario

User CAL

Device CAL

Full CALs and Limited-Use CALS

• Dynamics CRM 4.0 will offer both full CALs and limited-use CALs

• With full CALs, each user has full read-write access to all capabilities

• With limited-use CALs, a user has read-only access, e.g., for reports

• Full and limited-use CALs may be mixed within an environment

* Note: multiplexing is not allowed in any scenario

Full CAL

Limited CAL

read/write

read-only

CRM 4.0: On-Premise SKUs and Pricing

Volume Licensing Workgroup Professional Enterprise

Server $2,499Incl. 5 User CALs

$1,999Per server instance

$4,999Per server instance

CALs (Named User or Device) Client Access License Limited Client Access License (Read-Only)

N/A $999.00$299.00

External Connectors - per server instance External Connector Limited External Connector (Read-Only)

N/A $4,999.00$1,999.00

Prices are “base prices” in US Dollars (USD) used to trigger waterfall system prices. Specific prices by program and geography will be available December 1, 2008.

Lower EC Price

New !

New !New !

Business Ready Licensing / Dynamics Price List Workgroup Professional Enterprise

Pricing not including 16% Enhancement Plan Server (Per instance)

Client Access License and External ConnectorsN/A

$1,9991 server Included at

no charge in Adv. Mgmt.

See Volume Licensing

$4,999

See Volume Licensing

New !

CRM 4.0: On-Demand SKUs and Pricing

Service Provider Licensing Agreement (SPLA) Workgroup Professional Enterprise

Subscriber Access License (SAL) N/A N/A $15.00per user/month

Microsoft Dynamics CRM Live (North America only) CRM Live Professional CRM Live Professional Plus

CRM Live Subscriber License Sign up fee incl. 1 month for ALL users Subscription per user per month (12 month contract) Subscription per user per month (24 month contract) Cancellation fee per user

$ 79$ 44$ 44$175

$ 79$ 59$ 59$175

Prices are base list prices in US Dollars (USD)

On-Premise Upgrade & Migration Path - Dynamics CRM v3.0 Customers on SA

Microsoft Dynamics CRM 3.0Professional Edition

1 Named User CAL

1 Server

1 External Connector

Microsoft Dynamics CRM 4.0

1 Named User CALor

1 Device CAL

1 Professional Serveror

2 Enterprise Servers *

1 External Connector

Upgrade path for CRM 3.0 SBEwill be communicated in December 2007.

Microsoft Dynamics CRM 3.0Small Business Edition

* SA at renewal will be calculatedbased on CRM 4.0 list prices.

Forthcoming Deliverables

Deliverables

November

Pricing & Licensing OverviewNovember 13th 2008

Pricing & Licensing White PaperNovember 30th 2008

Pricing & Licensing PresentationNovember 30th 2008

Licensing Scenario White PaperNovember 30th 2008

December

Upgrade Guide (PPT & White Paper)December 30th 2008

Thank You!

Appendix

Licensing Models - Availability

On Premise (Volume Licensing and BRL/DPL)• General Availability on pricelists January 1, 2008 • “Downgrade rights” immediately apply to 3.0 business as well

Live• Pricing announced at WPC 2007• Early Access I in progress / Early Access II planned for

November• Customers signing up for Early Access will acknowledge and

commit to pricing but won’t be billed until later• Billing expected to start in Q4 FY08 with declared “RTW”.

SPLA• Price changes will be implemented in January 2008 and apply

to 3.0 SPLA business as well

Distribution Models

Volume Licensing Program Workgroup Professional Enterprise

TrialsMSDN/TechNetMicrosoft Action Pack (Registered)Microsoft Partner Program (Certified)Microsoft Partner Program (Gold)

Open Open AcademicOpen DonationsOpen CharityOpen GovernmentOpen Local GovernmentOpen ValueOpen Value SubscriptionOpen License Value (non-active)Multi-Year Open (non-active)

Select (Non-Specific)Select Local

Enterprise “6”Enterprise Subscription

Campus “3”School

US Government

ISV RoyaltyOEM – System Builder

Distribution Models

BRL/DPLWorkgroup Professional Enterprise

ERP Advanced Management

Academic Alliance

SPLAWorkgroup Professional Enterprise

SPLA

CRM Live (North America Only)Professional Professional Plus

CRM Live “Distribution Model”