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Military Update

October 24, 2012

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2012 Revenues

Booking Commissions through Sept. 2012

$383,105 Company Wide

$256,816 to Central Booking Office (CBO)

1,100 military orders company wide

2010

2011

$4,737,000 in line-haul

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409 Atlas Comp Schedule(s)

Interstate/Charter- Deduction of 3% of grosscharges

National - Deduction of 5% of net line-haul

Tier One - Deduction of 5% of net line-haul/5% ofnet packing

Suddath/Atlas Intl - Deduction of 5% of net line-haul/4% of net packing

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3 year YTD Military Interstate

Hauling ($ 000) Comparison

2010 2011 201208 487 421 552

15 1,155 1,223 1,276

25 390 293 329

43 500 219 339

62 1,323 982 913

64 214 161 166

66 468 446 619

75 277 259 402

96 71* 123 141

All 4,885 4,127 4,737

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3 year Average Line-haul

interstate military hauled by Ace Relo

2010 2011 201208 3381 3584 4079

15 2728 3607 4325

25 3090 2214 3473

43 3530 2988 4150

62 2602 3702 3907

64 3640 3293 4890

66 3475 3476 3763

75 3805 3924 4436

96 3831 3323 4811

Average 3342 3345 4203

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Turn Down Report

2012

1,904,390 lbs turned away

204 shipments

31 in non peak weeks $856,000 estimated line-haul

2011

2,256,298 lbs turned away

326 shipments

21 in non peak weeks

$1,173,660. in line-haul)

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year TD Boo ng ompar son(Sept).

2010 2011 2012

08 22,834 8,799 12,799

15 96,075 52,111 37,943

25 36,678 11,667 11,935

43 65,789 8,004 12,035

62 108,701 55,260 27,962

64 7,705 1,706 2,944

66 58,404 131,903 256,816

75 26,587 7,408 13,072

96 3,366 7,495 7,599

All 426,139 284,353 383,105

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Central Booking Office

Consolidated Customer Service

Cost savings to branches

Better DPS/409 training environment

Adaptation to DP3 environment

Single Point of Contact for TSPs

Improvement of Scores

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Benefits of Scale

Greater Oversight for

Capacity

Traffic in Lanes

Compensation

Discount Levels

Off Terminal Hauling

CSS Ratings

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ARCA Scores

ARCA Intras Managed in DPS by CBO

Interstate Orders Managed by Avail

Off Terminal ARCA orders accepted by CBO into Central

Dispatch for packing/hauling opportunities

2012 Cycle 82.35

Current 79.32

CBO is working email and phones to get happycustomers to respond to survey

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CBO/OA Booking Split

CBO Origin Agent

ARCA Intra 75% 25%

Avail Managed Carriers 70% 30%

409s (Charter, Suddath) 5% of linehaul 2% of linehaul

Lockheed/Avail * $50 or $75 if Ace hauls

(from retained line-haul)

Not Applicable

International/MMO 0% of Revenue 100% of Revenue

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Go Forward Goals

Increase Revenue Opportunities

Better Manage/Improve CSS Scores

Improve Response Rates on ARCA shipments Respond to TSP requests in under 30 minutes

Respond to TSP w/in 10 minutes on Short-fuse

Increase SIT for branches Increase year around traffic