MIS – 3030 Business Technologies

¤ Cloud Computing & Services¤ IoT

Cloud Computing

Cloud computing enables companies to consume compute resources as a utility -- just like electricity -- rather than having to build and maintain computing infrastructures in-house.• Self-service provisioning: End users can spin up

computing resources for almost any type of workload on-demand.

• Elasticity: Companies can scale up as computing needs increase and then scale down again as demands decrease.

• Pay per use: Computing resources are measured at a granular level, allowing users to pay only for the resources and workloads they use.

Cloud Computing Services Private - delivered from a business' data center to

internal users Public - a third-party provider delivers the cloud

service over the Internet Hybrid - a combination of public cloud services and

on-premises private cloud – with orchestration and automation between the two

Service Categories IaaS - a third-party provider hosts hardware,

software, servers, storage and other infrastructure components on behalf of its users.• http://www.clouds360.com/iaas.php

PaaS - a cloud provider delivers hardware and software tools (usually those needed for application development) to its users as a service• http://www.clouds360.com/paas.php

SaaS - a distribution model that delivers software applications over the Internet. These are often called Web Services• http://www.clouds360.com/saas.php

Business Impact/Implications

The cloud is creating a foundation for a flexible assembly model, not only to tap into past tech investments that organizations have made, but also to enable them to transform their business models quickly. Companies are taking services and data and linking them together to create new and innovative applications or business processes.

New Business Horizons

¤ Internet of Things (IoT)

Internet of Things

The Internet of Things (IoT) is a computing concept that describes a future where everyday physical objects will be connected to the Internet and be able to identify themselves to other devices. The IoT is significant because an object that can represent itself digitally becomes something greater than the object by itself. No longer does the object relate just to you, but is now connected to surrounding objects and database data. When many objects act in unison, they are known as having "ambient intelligence."

Ambient Intelligence (AmI) refers to electronic environments that are sensitive and responsive to the presence of people.

Internet of Things

Internet of Things Business Impact When everything is connected to everything,

existing markets will fragment and new markets will emerge. • The segmentation of markets is largely a function of the

technology used to service and identify them. The Internet of things promises to remove the technology side of this equation paving the way for business models, which can focus more freely on customer needs and pain points

Services will become the new product.• As the Internet of things comes to prominence, producers of

traditional products and services will need to fundamentally change the way in which they create and deliver value.

Internet of Things Business Impact The conversation will advance from usability to

user experience.• Most discussions and perceptions about unconnected products

are typically focused on the aesthetics and/or usability of the product. With hyper-connectivity, this object-centric view of the world is fundamentally challenged. Products that are inter-connected will be perceived differently, necessitating broader conversations about service and experience design.

Marketing, customer experience and information technology departments will begin to converge. • The shift in focus from product to service, and from utility to

experience will also necessitate fundamental changes to business roles and functions. The convergence of experience design, marketing and technology is an inevitable consequence of business models that are becoming increasingly customer-centric. This will cause the lines between marketing, experience, and technology to become blurred even further.