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    Using Mixed Methods to Assess the Efficacy of a

    First-Year Experience Course and Program

    Kevin Coughlin, Dean, Institutional Research, Planning, and Effectiveness

    Eileen DeLuca, Dean, College and Career Readiness

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    Edison State College

    Open access, baccalaureate-granting state college. Five-county service district comprises three counties

    along Floridas southwestern Gulf coast, and two inland

    counties.

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    Annual Enrollment Data

    Table 5.2Five-Year Unduplicated Headcount by Ethnicity, District

    2007-08 2008-09 2009-10 2010-11 2011-12*

    African American 1,810 2,122 2,686 2,839 2,757

    Asian/Pacific Islander 387 427 468 502 484

    Caucasian 11,881 13,226 14,598 14,519 13,906

    Hispanic 2,959 3,565 4,163 4,112 3,906

    Native American 42 54 73 79 63

    Two or More Races --- --- 303 1,018 1,494

    Not Reported 449 354 999 1,541 1,425

    Total 17,528 19,748 23,290 24,610 24,035

    Year-to-Year % Change 12.7% 17.9% 5.7% -2.3%

    Five-Year % Change 37.1%

    *2011-12 data include end of term summer/fall data and beginning of term spring semester data.

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    Achieving the Dream Risk Factor Data

    Source: Edison State College Institutional Research, Planning and Effectiveness (2012). Focal Point.

    Five risk factors from the July 2009Achieving the Dream report (July/August 2009, Data

    Notes) were applied to Edison State College FTIC students.

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    Achieving the Dream Risk Factor Data

    Source: Edison State College Institutional Research, Planning and Effectiveness (2012). Focal Point.

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    Development of Quality Enhancement Plan (QEP)

    August 2008-College initiated engagement in internal and

    external research to identify the QEP topic that would have

    the greatest impact on student learning.

    Fall 2009-College embarked upon a nine-month, externally

    guided self-study using the Foundations of Excellence in the

    First College Year (FOE) assessment model.

    April 2009-QEP focus emerged as a unique version of a first-

    year experience (FYE) course with a focus on developing

    critical thinking and success strategies among students.

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    Research Base for QEP

    Various models of first-year seminars have been shown tohave a significant impact on students in terms ofretention, persistence, student satisfaction, and academicperformance. Retention (Potts & Schultz, 2008; Miller, Janz & Chen, 2007;

    Ryan & Glenn, 2004; Derby & Smith, 2004; Jamelske, 2008) Persistence (Lang, 2007; Porter & Swing, 2006; Stovall, 2000)

    Student satisfaction and engagement (Summerlee &Murray, 2010; OGara, Karp, & Hughes, 2009; Engberg &Mayhew, 2007)

    Academic performance for both academically under-prepared and well-prepared students (Potts & Schultz,2008; Jamelske, 2008; Lang, 2007, Stovall, 2000)

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    QEP Goal and Program Outcomes

    Primary Goal

    Enable first-time-in-college students to become self-reliantlearners imbued with critical thinking skills.

    Student Outcomes

    Facilitate an increase in student retention rates, rates ofpersistence, and graduation rates.

    Foster increased rates of student satisfaction and studentengagement.

    Faculty and Staff Outcomes

    Apply newly obtained knowledge to their practices to promotecritical thinking and enhance the likelihood of success forfirst-year students.

    .

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    Student Learning Outcomes based on Frameworks

    Critical Thinking

    Apply the intellectual traits, standards, andelements of reasoning in the context of theirpersonal and academic lives

    Demonstrate intellectual rigor and problem-solving skills by analyzing and evaluatinginformation, generating ideas, and resolvingissues

    Explore how background experiences impacttheir values and assumptions and explain howthey influence personal relationships

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    Student Learning Outcomes based on Frameworks

    Applied Learning

    Enhance their awareness of the larger diverse

    community both inside and outside EdisonState College

    Apply one or more skills learned in the FYE

    course to other academic endeavors

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    Student Learning Outcomes based on Frameworks

    Relevancy

    Construct a plan for a successful path into andthrough completion of a degree or certificate

    Evaluate student-to-student and student-to-faculty interactions, and reflect on theirrelationship to academic, career, and socialdevelopment

    Reflect on the General Education competencies

    at Edison State College and articulate theirapplication to academic and career goals

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    Student Learning Outcomes based on Frameworks

    Success Strategies

    Develop strategies for effective written andverbal communication, use of technology,listening, reading, critical thinking andreasoning

    Demonstrate independence and self-efficacy

    through effective personal management, use of

    college resources and the development ofpositive relationships with peers, staff and

    faculty

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    Cornerstone Experience Requirement Timeline

    Initial

    Implementation

    Beginning Spring 2012

    All FTIC degree-seeking students testing into 2 or more

    developmental courses

    YEAR 1

    2012 - 2013

    All FTIC degree-seeking students testing into 2 or more

    developmental courses

    YEAR 2

    2013 2014

    All FTIC degree-seeking students testing into any number

    of developmental courses

    YEAR 3

    2014 - 2015

    All FTIC degree-seeking students testing into any number

    of developmental courses

    YEAR 42015 2016 All FTIC degree-seeking students

    YEAR 5

    2016 - 2017

    All FTIC degree-seeking students

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    Direct Measures

    Department/

    Unit

    Outcome

    Measurement

    Method/Assessment Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Critical

    Thinking

    Student

    Learning

    Outcomes

    Results of the Critical Thinking Journal

    assessment scored with the Critical

    Thinking Rubric

    By the end of the Spring 2012 semester, 70%

    of students who complete the course will

    achieve a 3 (accomplished) or higher on all

    relevant aspects of the rubric).

    Final Essay Assignment scored withCritical Thinking Rubric

    By the end of the Spring 2012 semester, 70%of students who complete the course will

    achieve a 3 (accomplished) or higher on all

    relevant aspects of the rubric.

    Scores on the California Critical

    Thinking Disposition Inventory

    After completing the Cornerstone

    Experience course, students will have

    significant improvement in the following

    Critical Thinking Dispositions: Truth Seeking,

    Open Mindedness, Analyticity, Systematicity,

    Inquisitiveness, Confidence in Judgment,

    Maturity in Judgment.

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    Direct Measures

    Department/

    Unit

    Outcome

    Measurement

    Method/Assessment Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Success Skills

    Student

    Learning

    Outcomes

    Scores on the Smarter

    Measure Learning Readiness

    Indicator life factors,

    personal attribute,

    technology knowledge, and

    technical competencyitems.

    After completing the Cornerstone Experience course,

    students will have significant improvement in the

    following indicators: Personal Attributes, Life Factors,

    Technology Knowledge and Technology Competency.

    Success Strategies Group

    Presentation rubric

    By the end of the Spring 2012 semester, 70% of

    students that complete the course will achieve a 3

    (accomplished) or higher on all relevant aspects of

    the rubric.

    Qualitative data from Final

    Essay assignment used to

    Develop a Success Strategies

    Rubric

    An analysis of randomly selected essays will yield

    categories and concepts that can be used to identify

    success strategies that are most salient among

    students. This qualitative assessment will inform the

    development of a survey to be employed in

    subsequent terms.

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    Indirect Measures

    Department/

    Unit

    Outcome

    Measurement

    Method/Assessment

    Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Student

    retention,

    persistence,

    and

    graduation

    rates.

    Within course

    completion rate (derived

    from course grade

    distributions)

    Once fully implemented, students will successfully

    complete the Cornerstone Experience at a rate of 85%

    with a C or better.

    Term-to-term retention

    reports (derived from

    the Banner Student

    Information System)

    Using AY 2011-12 baseline data, term-to-term retention

    will increase by 5% each year.

    Year-to-year retention

    reports (derived from

    the Banner Student

    Information System)

    Using AY 2011-12 baseline data, year-to-year retention

    will increase by 3% each year.

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    Indirect Measures

    Department/

    Unit

    Outcome

    Measurement

    Method/Assessment

    Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Student

    retention,

    persistence,

    and

    graduation

    rates.

    Cohort graduation

    reports derived

    through the Banner

    Student Information

    System

    This analysis will use the cohort graduation rate

    associated with students that entered ESC as FTIC

    during AY 10-11 (baseline).

    Cohorts from AY 11-12 and AY 12-13 who graduate

    within 150% of the expected time required will

    increase by 10% Cohorts from AY 13-14 and AY 14-15 who graduate

    within 150% of the expected time required will

    increase by 10%

    Cohort from AY 15-16 who graduate within 150% of

    the expected time required will increase by 10%

    Course Outcome items

    from SIR II: 29, 30, 31,

    32, 33 and Student

    Effort and Involvement

    items: 34, 35 and 36

    Beginning AY 2012-13, faculty results for these items will

    meet or exceed the comparative mean for four-year

    institutions.

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    Indirect Measures

    Department/Unit

    Outcome

    Measurement

    Method/Assessment Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Student

    satisfaction andstudent

    engagement.

    Engaged Learning items from the

    SENSE: 19a, 19b, 19e, 19g, 19h, 19i,19j, 19k, 19l, 19m, 19n, 19o, 19q, 20d2,

    20f2, and 20h2

    Beginning AY 2012-13, there will be a 5%

    increase in the Engaged Learningbenchmark over the previous years results.

    Student-Faculty interactions items

    from CCSSE: 4k, 4l, 4m, 4n, 4o, and 4q

    Beginning AY 2012-13, there will be a 5%

    increase in the Student-Faculty interactions

    benchmark over the previous years results.Faculty/Student Interaction items

    from SIR II and a subset of Active and

    Collaborative Learning items from

    CCSSE (4f, 4g, 4h, and 4r)

    Beginning AY 2012-13, faculty results for

    these items will meet or exceed the

    comparative mean for four-year

    institutions.

    Qualitative data from focus group

    responses

    QEP Assessment committee will

    analyze levels of students satisfaction

    and engagement through a series of

    focus group discussions. Concepts

    and categories derived through this

    analysis will inform program and

    curricular enhancements.

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    Indirect Measures

    Department/Unit

    Outcome

    Measurement

    Method/Assessment Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Faculty applicationof professional

    development to

    promote critical

    thinking and

    enhance the

    likelihood ofsuccess for first-

    year students.

    Academic Challenge items fromCCSSE: 4p, 5b, 5c, 5d, 5e, 5f, 6a, 6c, 7,

    9a (Fall 2012)

    Beginning AY 2012-13, there will be a5% increase in the Academic Challenge

    benchmark over the previous years

    results.

    Professional Development Surveys Following completion of the

    professional development modules,80% of trained faculty will report using

    critical thinking and first-year student

    success strategies as measured on

    Likert scale items.

    SIR II Communication items: 6, 7, 8, 9and 10

    Beginning AY 2012-13, faculty resultsfor these items will meet or exceed

    the comparative mean for four-year

    institutions.

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    Indirect Measures

    Department/Unit

    Outcome

    Measurement

    Method/Assessment Tool

    Outcome-Specific Goal

    (Performance Expectation)

    Staff application

    of professional

    development to

    promote critical

    thinking and

    enhance thelikelihood of

    success for first-

    year students.

    Professional Development Surveys Following completion of the professional

    development modules, 80% of trained staff

    and administrators applying critical

    thinking and first-year student success

    strategies as measured on Likert scale

    items.

    SENSE items from A Plan and a

    Pathway to Success category:

    18d, 18g, 18e, 18f, and 18h

    Beginning AY 2012-13, there will be a 5%

    increase in A Plan and Pathway to Success

    benchmark over the previous years

    results.

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    Highlights of Quantitative Measures-Direct

    Rubric Design and Data Collection

    Critical Thinking Journal Studies

    California Critical Thinking DispositionInventory (CCTDI) Pre-Post

    SmarterMeasure Learning Readiness Indicator

    Pre-Post

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    Rubric Design and Data Collection

    Common Course Assignments

    Critical Thinking Journal

    Group Project: Success Strategies

    Final Essay

    Edison GPS (Go Picture Scribe)

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    Rubric Design and Data Collection

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    Critical Thinking Journal

    Actual Results Use of Results

    The students achievement of each dimension (Clarity,

    Accuracy, Relevance, Significance, and Logic) of the rubricwas measured on a 4-point scale.

    Overall means for each dimension:

    Clarity: 2.73 (64.59% received 3 or higher)

    Accuracy: 2.94 (80.73% received 3 or higher)

    Relevance: 3.03 (85.37% received 3 or higher)

    Significance: 2.92 (75.79% received 3 or higher)

    Logic: 3.00 (82.70% received 3 or higher)

    The goal for Accuracy, Relevance, Significance, and Logic

    were met. The number of students receiving a 3 orbetter

    for Clarity fell short of the stated goal (-.5.41%) with Clarity

    being the dimension with the lowest of the overall means.

    Students will receive rubric scores

    and feedback for each entry, ratherthen at mid-point and final. Faculty

    provide increased feedback on clarity

    and use of Standard English. Faculty

    encourage usage of Writing Centers.

    Use of the Lee Campus Academic

    Success and College Prep Center labs

    has become more fluid. Students

    with writing needs receive assistance

    in either lab.

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    Rubric Standardization

    1. Please comment on how you believe the Critical Thinking Rubric worked for

    you in scoring essays today.

    2. Looking at the levels or performance on the rubric, are any too similar? (e.g.,

    Is it difficult to distinguish between a score of 4 and a score of 3?) Explain.

    3. Examine the five criteria listed. Is there any redundancy? Do you believe

    you believe you may be scoring students more than once on the same

    criterion?

    4. In what ways would you change the Rubric for ease of use? Use the attachedform to be specific.

    5. Do you have any other comments or suggestions about the Critical Thinking

    Rubric as a tool for scoring journal entries?

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    Inter-Rater Correlations

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    CCTDI Pre-test/Post-test

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    SmarterMeasure Pre-test/Post-test

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    Highlights of Quantitative Measures-Indirect

    Term-to-Term Retention

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    Highlights of Quantitative Measures-Indirect

    Table 1

    Term to Term Retention by Base Fall TermNot Retained

    Following Term

    Retained

    Following Term

    Totals

    Fall 2011 Frequency 194 535 729

    Percent Overall 14.22 39.22 53.45

    Row Percent 26.61 73.39

    Column Percent 54.04 53.23

    Fall 2012 Frequency 165 470 635

    Percent Overall 12.10 34.46 46.55

    Row Percent 25.98 74.02

    Column Percent 45.96 46.77

    Total Frequency 359 1005 1364

    Percent 26.32 73.68 100.00

    X

    2

    (1, N = 1364) = 0.069, p < 0.793

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    Highlights of Quantitative Measures-Indirect

    Table 2

    Fall 2012 Term to Term Retention by Participation in SLS 1515Not Retained

    Following Term

    Retained

    Following Term

    Totals

    Not in Frequency 57 104 161

    SLS 1515 Percent Overall 8.98 16.38 25.35

    Row Percent 35.40 65.60

    Column Percent 34.55 22.13

    Enrolled in Frequency 108 366 474

    SLS 1515 Percent Overall 17.01 57.64 74.65

    Row Percent 22.78 77.22

    Column Percent 65.45 77.87

    Total Frequency 165 470 635

    Percent 25.98 74.02 100.00

    X2(1, N = 635) = 9.95, p < 0.002

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    Highlights of Qualitative Measures-Direct

    Final Essay Assignment Grounded Theory

    Survey Development

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    Thematic Coding Final Essay Prompt: Reflect upon the main themes that emerged from all the

    class topics and discussions and extract those ideas that you found most influentialor important. Then create a new plan for achieving success in college and forestablishing positive relationships with peers, staff and faculty.

    Random sample of 33% of sections.

    Three-raters used a modified version of Grounded Theory to engage in opencoding of essays followed by selective coding.

    Essays were reviewed until saturation occurred.

    Codes were grouped into Concepts and Categories.

    Categories served as framework for development of a Success Strategies Survey.

    Grounded Theory Method adapted from Charmaz, K. (2008) in Hess-Biber, S.N. and Leavy, P. (Eds.) Handbookof Emergent Methods. The Guilford Press.

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    Concepts-Listing, Describing, Applying Categories

    Communication/Listening Skills

    Communication Strategies

    Diversity Knowledge

    Small Group Communication Skills

    Relationship Building

    Personality Inventories

    Campus Engagement

    Goal-Setting

    Goal Attainment StrategiesTime Management Skills

    Organizational Skills

    Persistence

    Critical Thinking Skills

    Cognitive StrategiesCourse Success Strategies

    Learning Styles

    Use of College Resources

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    Please indicate the level of improvement you have made in the following areas as a result of completing the

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    Please indicate the level of improvement you have made in the following areas as a result of completing the

    SLS 1515 Cornerstone Experience course.

    Answer OptionsI didn't do thismuch before

    taking this

    class and nowI still don't

    I didn't do this

    much beforetaking this

    class and now

    I haveimproved a

    little

    I didn't do this

    much beforetaking this class

    and now I haveimproved a

    great deal

    I have alwaysdone well at

    this and

    haven'tchanged

    I have alwaysdone well at

    this, but I have

    made someimprovement

    Response Count

    Arriving to class on time.

    2.5%(1)

    5.0% (2) 5.0% (2)46.0%

    (18)42.5% (17) 40

    Attending class.2.5% (1)2.5% (1)10% (4)40.0% (16)46.0% (18) 40

    Reviewing the course schedule.

    0% (0) 7.7% (3) 10.3% (4) 33.3% (13) 48.7% (19) 39

    Using a calendar and/or lists to make

    sure assignments are completed on time.

    7.5% (3)2.5% (1)17.5% (7) 25.0% (10) 47.6% (19) 40

    Working on large projects incrementally

    (little by little, not waiting until the last

    minute).

    7.5%(3)

    10.0% (4)22.5% (9)10.0% (4) 60.0% (20) 40

    SLS 1515 Cornerstone Experience course.

    Answer Options

    I didn't do thismuch beforetaking thisclass andnow I stilldon't

    I didn't dothis muchbefore takingthis classand now Ihaveimproved alittle

    I didn't dothis muchbeforetaking thisclass andnow I haveimproved agreat deal

    I havealwaysdone well atthis andhaven'tchanged

    I have alwaysdone well atthis, but I havemade someimprovement

    ResponseCount

    Arrivingtoclassontime.

    2.5%

    (1)

    5.0%

    (2)

    5.0%

    (2)

    46.0%(18)

    42.5%(17)

    40

    Attendingclass.

    2.5%

    (1)

    2.5%

    (1)

    10%

    (4)

    40.0%(16) 46.0%(18) 40Reviewingthecourse

    schedule.

    0%

    (0)

    7.7%

    (3)

    10.3%

    (4)

    33.3%

    (13)

    48.7%(19) 39Usingacalendarand/or

    liststomakesureassignmentsare

    completedontime.

    7.5%(3) 2.5%(1) 17.5%(7) 25.0%(10) 47.6%(19) 40Workingonlarge

    projectsincrementally

    (littlebylittle,notwaiting

    untilthelastminute).

    7.5%

    (3)

    10.0%

    (4)

    22.5%

    (9)

    10.0%

    (4)

    60.0%(20) 40

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    Please indicate the level of improvement you have made in the following areas as a result of completing theSLS 1515 Cornerstone Experience course.

    Answer Options

    I didn't do thismuch beforetaking thisclass andnow I stilldon't

    I didn't dothis muchbefore takingthis class andnow I haveimproved alittle

    I didn't dothis muchbeforetaking thisclass andnow I haveimproved agreat deal

    I havealwaysdone well atthis andhaven'tchanged

    I have alwaysdone well atthis, but I havemade someimprovement

    ResponseCount

    Usingsmallgroup

    communicationskills.

    2.5%(1)

    10.0%(4)

    35.0%(14) 17.5%(7) 36.0%(14) 40Participatingandasking

    questionswhen

    appropriate.

    7.5%(3)

    12.5%(5)

    22.5%(9)

    25.0%.(10)

    32.6%(13) 40

    Formingarelationship

    withotherstudents.

    2.5%(1)

    17.5%(7)

    20.0%(8)

    27.5%(11)

    32.6%(13) 40

    Meetingwiththe

    professoroutsideof

    classforhelp.

    23.1%(9)

    20.5%(8)

    10.3%(4)

    15.4%(6)

    30.8%(12) 39

    Thinkingcriticallyabout

    textsandlectures.

    5.1%(2)

    5.1%(2)

    36.9%(14) 23.1%(9) 30.8%(12) 39

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    Highlights of Qualitative Measures-Indirect

    Focus Groups

    Hi hli ht f Q lit ti M I di t

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    Highlights of Qualitative Measures-Indirect

    Focus Group: Student Satisfaction and Engagement

    Focus group leader #1 will welcome the students, ask each

    to tell their name, describe the purpose of the session, and

    pose the questions to the group. At the end of the session,s/he will briefly summarize the main points and ask if anyone

    has anything they would like to add or amend.

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    1. What attracted you to Edison State College? (Why did you

    choose Edison State College?)

    2. Tell us about your experience in SLS 1515 (CornerstoneExperience) course.

    3. Which aspects of the SLS 1515 (Cornerstone Experience)

    course are you most satisfied with?

    4. In what ways did the SLS 1515 (Cornerstone Experience)

    course help you achieve your academic or career goals?

    5. Tell us about the Peer Architect (peer mentor) assigned to

    your class. (Follow-up: How did the Peer Architect help you

    achieve your academic or career goals?)

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    6. Which aspects of the SLS 1515(Cornerstone Experience) course

    are you least satisfied with?

    7. Describe the campus-based activities you participated in as a

    result of taking the SLS 1515 course.

    8. Outside of attending classes, tell us about any college activities

    that you participated in this term.

    9. Outside of attending classes, what type of campus-based

    activities would you be interested in participating in?

    10. What is the most effective way for the college to encourage

    your participation in campus activities?

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    Focus Group Themes

    Engaging through the Passport Assignment

    Requesting more sports and/or intramural activities

    Receiving communication about and timing of campus events

    Not seeing the value of the Critical Thinking Exam

    Interacting with professor and other students

    Requesting more technology training

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    QUESTIONS?

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    Contact

    Kevin Coughlin

    Dean, Institutional Research, Planning and Effectiveness

    [email protected] DeLuca

    Dean, College and Career Readiness and QEP Director

    [email protected]

    http://www.edison.edu/cornerstone

    http://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstone
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    References Derby, D. & Smith, T. (2004). An orientation course and community college

    retention. Community College Journal of Research and Practice. 28, pp. 763-773.

    Engberg, M.E. & Mayhew, M.J. (2007). The influence of first-year success courses onstudent learning and democratic outcomes. Journal of College StudentDevelopment, 48(3), 241-1280010081.

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