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Using Mixed Methods to Assess the Efficacy of a
First-Year Experience Course and Program
Kevin Coughlin, Dean, Institutional Research, Planning, and Effectiveness
Eileen DeLuca, Dean, College and Career Readiness
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Edison State College
Open access, baccalaureate-granting state college. Five-county service district comprises three counties
along Floridas southwestern Gulf coast, and two inland
counties.
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Annual Enrollment Data
Table 5.2Five-Year Unduplicated Headcount by Ethnicity, District
2007-08 2008-09 2009-10 2010-11 2011-12*
African American 1,810 2,122 2,686 2,839 2,757
Asian/Pacific Islander 387 427 468 502 484
Caucasian 11,881 13,226 14,598 14,519 13,906
Hispanic 2,959 3,565 4,163 4,112 3,906
Native American 42 54 73 79 63
Two or More Races --- --- 303 1,018 1,494
Not Reported 449 354 999 1,541 1,425
Total 17,528 19,748 23,290 24,610 24,035
Year-to-Year % Change 12.7% 17.9% 5.7% -2.3%
Five-Year % Change 37.1%
*2011-12 data include end of term summer/fall data and beginning of term spring semester data.
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Achieving the Dream Risk Factor Data
Source: Edison State College Institutional Research, Planning and Effectiveness (2012). Focal Point.
Five risk factors from the July 2009Achieving the Dream report (July/August 2009, Data
Notes) were applied to Edison State College FTIC students.
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Achieving the Dream Risk Factor Data
Source: Edison State College Institutional Research, Planning and Effectiveness (2012). Focal Point.
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Development of Quality Enhancement Plan (QEP)
August 2008-College initiated engagement in internal and
external research to identify the QEP topic that would have
the greatest impact on student learning.
Fall 2009-College embarked upon a nine-month, externally
guided self-study using the Foundations of Excellence in the
First College Year (FOE) assessment model.
April 2009-QEP focus emerged as a unique version of a first-
year experience (FYE) course with a focus on developing
critical thinking and success strategies among students.
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Research Base for QEP
Various models of first-year seminars have been shown tohave a significant impact on students in terms ofretention, persistence, student satisfaction, and academicperformance. Retention (Potts & Schultz, 2008; Miller, Janz & Chen, 2007;
Ryan & Glenn, 2004; Derby & Smith, 2004; Jamelske, 2008) Persistence (Lang, 2007; Porter & Swing, 2006; Stovall, 2000)
Student satisfaction and engagement (Summerlee &Murray, 2010; OGara, Karp, & Hughes, 2009; Engberg &Mayhew, 2007)
Academic performance for both academically under-prepared and well-prepared students (Potts & Schultz,2008; Jamelske, 2008; Lang, 2007, Stovall, 2000)
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QEP Goal and Program Outcomes
Primary Goal
Enable first-time-in-college students to become self-reliantlearners imbued with critical thinking skills.
Student Outcomes
Facilitate an increase in student retention rates, rates ofpersistence, and graduation rates.
Foster increased rates of student satisfaction and studentengagement.
Faculty and Staff Outcomes
Apply newly obtained knowledge to their practices to promotecritical thinking and enhance the likelihood of success forfirst-year students.
.
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Student Learning Outcomes based on Frameworks
Critical Thinking
Apply the intellectual traits, standards, andelements of reasoning in the context of theirpersonal and academic lives
Demonstrate intellectual rigor and problem-solving skills by analyzing and evaluatinginformation, generating ideas, and resolvingissues
Explore how background experiences impacttheir values and assumptions and explain howthey influence personal relationships
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Student Learning Outcomes based on Frameworks
Applied Learning
Enhance their awareness of the larger diverse
community both inside and outside EdisonState College
Apply one or more skills learned in the FYE
course to other academic endeavors
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Student Learning Outcomes based on Frameworks
Relevancy
Construct a plan for a successful path into andthrough completion of a degree or certificate
Evaluate student-to-student and student-to-faculty interactions, and reflect on theirrelationship to academic, career, and socialdevelopment
Reflect on the General Education competencies
at Edison State College and articulate theirapplication to academic and career goals
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Student Learning Outcomes based on Frameworks
Success Strategies
Develop strategies for effective written andverbal communication, use of technology,listening, reading, critical thinking andreasoning
Demonstrate independence and self-efficacy
through effective personal management, use of
college resources and the development ofpositive relationships with peers, staff and
faculty
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Cornerstone Experience Requirement Timeline
Initial
Implementation
Beginning Spring 2012
All FTIC degree-seeking students testing into 2 or more
developmental courses
YEAR 1
2012 - 2013
All FTIC degree-seeking students testing into 2 or more
developmental courses
YEAR 2
2013 2014
All FTIC degree-seeking students testing into any number
of developmental courses
YEAR 3
2014 - 2015
All FTIC degree-seeking students testing into any number
of developmental courses
YEAR 42015 2016 All FTIC degree-seeking students
YEAR 5
2016 - 2017
All FTIC degree-seeking students
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Direct Measures
Department/
Unit
Outcome
Measurement
Method/Assessment Tool
Outcome-Specific Goal
(Performance Expectation)
Critical
Thinking
Student
Learning
Outcomes
Results of the Critical Thinking Journal
assessment scored with the Critical
Thinking Rubric
By the end of the Spring 2012 semester, 70%
of students who complete the course will
achieve a 3 (accomplished) or higher on all
relevant aspects of the rubric).
Final Essay Assignment scored withCritical Thinking Rubric
By the end of the Spring 2012 semester, 70%of students who complete the course will
achieve a 3 (accomplished) or higher on all
relevant aspects of the rubric.
Scores on the California Critical
Thinking Disposition Inventory
After completing the Cornerstone
Experience course, students will have
significant improvement in the following
Critical Thinking Dispositions: Truth Seeking,
Open Mindedness, Analyticity, Systematicity,
Inquisitiveness, Confidence in Judgment,
Maturity in Judgment.
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Direct Measures
Department/
Unit
Outcome
Measurement
Method/Assessment Tool
Outcome-Specific Goal
(Performance Expectation)
Success Skills
Student
Learning
Outcomes
Scores on the Smarter
Measure Learning Readiness
Indicator life factors,
personal attribute,
technology knowledge, and
technical competencyitems.
After completing the Cornerstone Experience course,
students will have significant improvement in the
following indicators: Personal Attributes, Life Factors,
Technology Knowledge and Technology Competency.
Success Strategies Group
Presentation rubric
By the end of the Spring 2012 semester, 70% of
students that complete the course will achieve a 3
(accomplished) or higher on all relevant aspects of
the rubric.
Qualitative data from Final
Essay assignment used to
Develop a Success Strategies
Rubric
An analysis of randomly selected essays will yield
categories and concepts that can be used to identify
success strategies that are most salient among
students. This qualitative assessment will inform the
development of a survey to be employed in
subsequent terms.
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Indirect Measures
Department/
Unit
Outcome
Measurement
Method/Assessment
Tool
Outcome-Specific Goal
(Performance Expectation)
Student
retention,
persistence,
and
graduation
rates.
Within course
completion rate (derived
from course grade
distributions)
Once fully implemented, students will successfully
complete the Cornerstone Experience at a rate of 85%
with a C or better.
Term-to-term retention
reports (derived from
the Banner Student
Information System)
Using AY 2011-12 baseline data, term-to-term retention
will increase by 5% each year.
Year-to-year retention
reports (derived from
the Banner Student
Information System)
Using AY 2011-12 baseline data, year-to-year retention
will increase by 3% each year.
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Indirect Measures
Department/
Unit
Outcome
Measurement
Method/Assessment
Tool
Outcome-Specific Goal
(Performance Expectation)
Student
retention,
persistence,
and
graduation
rates.
Cohort graduation
reports derived
through the Banner
Student Information
System
This analysis will use the cohort graduation rate
associated with students that entered ESC as FTIC
during AY 10-11 (baseline).
Cohorts from AY 11-12 and AY 12-13 who graduate
within 150% of the expected time required will
increase by 10% Cohorts from AY 13-14 and AY 14-15 who graduate
within 150% of the expected time required will
increase by 10%
Cohort from AY 15-16 who graduate within 150% of
the expected time required will increase by 10%
Course Outcome items
from SIR II: 29, 30, 31,
32, 33 and Student
Effort and Involvement
items: 34, 35 and 36
Beginning AY 2012-13, faculty results for these items will
meet or exceed the comparative mean for four-year
institutions.
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Indirect Measures
Department/Unit
Outcome
Measurement
Method/Assessment Tool
Outcome-Specific Goal
(Performance Expectation)
Student
satisfaction andstudent
engagement.
Engaged Learning items from the
SENSE: 19a, 19b, 19e, 19g, 19h, 19i,19j, 19k, 19l, 19m, 19n, 19o, 19q, 20d2,
20f2, and 20h2
Beginning AY 2012-13, there will be a 5%
increase in the Engaged Learningbenchmark over the previous years results.
Student-Faculty interactions items
from CCSSE: 4k, 4l, 4m, 4n, 4o, and 4q
Beginning AY 2012-13, there will be a 5%
increase in the Student-Faculty interactions
benchmark over the previous years results.Faculty/Student Interaction items
from SIR II and a subset of Active and
Collaborative Learning items from
CCSSE (4f, 4g, 4h, and 4r)
Beginning AY 2012-13, faculty results for
these items will meet or exceed the
comparative mean for four-year
institutions.
Qualitative data from focus group
responses
QEP Assessment committee will
analyze levels of students satisfaction
and engagement through a series of
focus group discussions. Concepts
and categories derived through this
analysis will inform program and
curricular enhancements.
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Indirect Measures
Department/Unit
Outcome
Measurement
Method/Assessment Tool
Outcome-Specific Goal
(Performance Expectation)
Faculty applicationof professional
development to
promote critical
thinking and
enhance the
likelihood ofsuccess for first-
year students.
Academic Challenge items fromCCSSE: 4p, 5b, 5c, 5d, 5e, 5f, 6a, 6c, 7,
9a (Fall 2012)
Beginning AY 2012-13, there will be a5% increase in the Academic Challenge
benchmark over the previous years
results.
Professional Development Surveys Following completion of the
professional development modules,80% of trained faculty will report using
critical thinking and first-year student
success strategies as measured on
Likert scale items.
SIR II Communication items: 6, 7, 8, 9and 10
Beginning AY 2012-13, faculty resultsfor these items will meet or exceed
the comparative mean for four-year
institutions.
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Indirect Measures
Department/Unit
Outcome
Measurement
Method/Assessment Tool
Outcome-Specific Goal
(Performance Expectation)
Staff application
of professional
development to
promote critical
thinking and
enhance thelikelihood of
success for first-
year students.
Professional Development Surveys Following completion of the professional
development modules, 80% of trained staff
and administrators applying critical
thinking and first-year student success
strategies as measured on Likert scale
items.
SENSE items from A Plan and a
Pathway to Success category:
18d, 18g, 18e, 18f, and 18h
Beginning AY 2012-13, there will be a 5%
increase in A Plan and Pathway to Success
benchmark over the previous years
results.
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Highlights of Quantitative Measures-Direct
Rubric Design and Data Collection
Critical Thinking Journal Studies
California Critical Thinking DispositionInventory (CCTDI) Pre-Post
SmarterMeasure Learning Readiness Indicator
Pre-Post
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Rubric Design and Data Collection
Common Course Assignments
Critical Thinking Journal
Group Project: Success Strategies
Final Essay
Edison GPS (Go Picture Scribe)
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Rubric Design and Data Collection
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Critical Thinking Journal
Actual Results Use of Results
The students achievement of each dimension (Clarity,
Accuracy, Relevance, Significance, and Logic) of the rubricwas measured on a 4-point scale.
Overall means for each dimension:
Clarity: 2.73 (64.59% received 3 or higher)
Accuracy: 2.94 (80.73% received 3 or higher)
Relevance: 3.03 (85.37% received 3 or higher)
Significance: 2.92 (75.79% received 3 or higher)
Logic: 3.00 (82.70% received 3 or higher)
The goal for Accuracy, Relevance, Significance, and Logic
were met. The number of students receiving a 3 orbetter
for Clarity fell short of the stated goal (-.5.41%) with Clarity
being the dimension with the lowest of the overall means.
Students will receive rubric scores
and feedback for each entry, ratherthen at mid-point and final. Faculty
provide increased feedback on clarity
and use of Standard English. Faculty
encourage usage of Writing Centers.
Use of the Lee Campus Academic
Success and College Prep Center labs
has become more fluid. Students
with writing needs receive assistance
in either lab.
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Rubric Standardization
1. Please comment on how you believe the Critical Thinking Rubric worked for
you in scoring essays today.
2. Looking at the levels or performance on the rubric, are any too similar? (e.g.,
Is it difficult to distinguish between a score of 4 and a score of 3?) Explain.
3. Examine the five criteria listed. Is there any redundancy? Do you believe
you believe you may be scoring students more than once on the same
criterion?
4. In what ways would you change the Rubric for ease of use? Use the attachedform to be specific.
5. Do you have any other comments or suggestions about the Critical Thinking
Rubric as a tool for scoring journal entries?
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Inter-Rater Correlations
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CCTDI Pre-test/Post-test
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SmarterMeasure Pre-test/Post-test
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Highlights of Quantitative Measures-Indirect
Term-to-Term Retention
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Highlights of Quantitative Measures-Indirect
Table 1
Term to Term Retention by Base Fall TermNot Retained
Following Term
Retained
Following Term
Totals
Fall 2011 Frequency 194 535 729
Percent Overall 14.22 39.22 53.45
Row Percent 26.61 73.39
Column Percent 54.04 53.23
Fall 2012 Frequency 165 470 635
Percent Overall 12.10 34.46 46.55
Row Percent 25.98 74.02
Column Percent 45.96 46.77
Total Frequency 359 1005 1364
Percent 26.32 73.68 100.00
X
2
(1, N = 1364) = 0.069, p < 0.793
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Highlights of Quantitative Measures-Indirect
Table 2
Fall 2012 Term to Term Retention by Participation in SLS 1515Not Retained
Following Term
Retained
Following Term
Totals
Not in Frequency 57 104 161
SLS 1515 Percent Overall 8.98 16.38 25.35
Row Percent 35.40 65.60
Column Percent 34.55 22.13
Enrolled in Frequency 108 366 474
SLS 1515 Percent Overall 17.01 57.64 74.65
Row Percent 22.78 77.22
Column Percent 65.45 77.87
Total Frequency 165 470 635
Percent 25.98 74.02 100.00
X2(1, N = 635) = 9.95, p < 0.002
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Highlights of Qualitative Measures-Direct
Final Essay Assignment Grounded Theory
Survey Development
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Thematic Coding Final Essay Prompt: Reflect upon the main themes that emerged from all the
class topics and discussions and extract those ideas that you found most influentialor important. Then create a new plan for achieving success in college and forestablishing positive relationships with peers, staff and faculty.
Random sample of 33% of sections.
Three-raters used a modified version of Grounded Theory to engage in opencoding of essays followed by selective coding.
Essays were reviewed until saturation occurred.
Codes were grouped into Concepts and Categories.
Categories served as framework for development of a Success Strategies Survey.
Grounded Theory Method adapted from Charmaz, K. (2008) in Hess-Biber, S.N. and Leavy, P. (Eds.) Handbookof Emergent Methods. The Guilford Press.
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Concepts-Listing, Describing, Applying Categories
Communication/Listening Skills
Communication Strategies
Diversity Knowledge
Small Group Communication Skills
Relationship Building
Personality Inventories
Campus Engagement
Goal-Setting
Goal Attainment StrategiesTime Management Skills
Organizational Skills
Persistence
Critical Thinking Skills
Cognitive StrategiesCourse Success Strategies
Learning Styles
Use of College Resources
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Please indicate the level of improvement you have made in the following areas as a result of completing the
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Please indicate the level of improvement you have made in the following areas as a result of completing the
SLS 1515 Cornerstone Experience course.
Answer OptionsI didn't do thismuch before
taking this
class and nowI still don't
I didn't do this
much beforetaking this
class and now
I haveimproved a
little
I didn't do this
much beforetaking this class
and now I haveimproved a
great deal
I have alwaysdone well at
this and
haven'tchanged
I have alwaysdone well at
this, but I have
made someimprovement
Response Count
Arriving to class on time.
2.5%(1)
5.0% (2) 5.0% (2)46.0%
(18)42.5% (17) 40
Attending class.2.5% (1)2.5% (1)10% (4)40.0% (16)46.0% (18) 40
Reviewing the course schedule.
0% (0) 7.7% (3) 10.3% (4) 33.3% (13) 48.7% (19) 39
Using a calendar and/or lists to make
sure assignments are completed on time.
7.5% (3)2.5% (1)17.5% (7) 25.0% (10) 47.6% (19) 40
Working on large projects incrementally
(little by little, not waiting until the last
minute).
7.5%(3)
10.0% (4)22.5% (9)10.0% (4) 60.0% (20) 40
SLS 1515 Cornerstone Experience course.
Answer Options
I didn't do thismuch beforetaking thisclass andnow I stilldon't
I didn't dothis muchbefore takingthis classand now Ihaveimproved alittle
I didn't dothis muchbeforetaking thisclass andnow I haveimproved agreat deal
I havealwaysdone well atthis andhaven'tchanged
I have alwaysdone well atthis, but I havemade someimprovement
ResponseCount
Arrivingtoclassontime.
2.5%
(1)
5.0%
(2)
5.0%
(2)
46.0%(18)
42.5%(17)
40
Attendingclass.
2.5%
(1)
2.5%
(1)
10%
(4)
40.0%(16) 46.0%(18) 40Reviewingthecourse
schedule.
0%
(0)
7.7%
(3)
10.3%
(4)
33.3%
(13)
48.7%(19) 39Usingacalendarand/or
liststomakesureassignmentsare
completedontime.
7.5%(3) 2.5%(1) 17.5%(7) 25.0%(10) 47.6%(19) 40Workingonlarge
projectsincrementally
(littlebylittle,notwaiting
untilthelastminute).
7.5%
(3)
10.0%
(4)
22.5%
(9)
10.0%
(4)
60.0%(20) 40
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Please indicate the level of improvement you have made in the following areas as a result of completing theSLS 1515 Cornerstone Experience course.
Answer Options
I didn't do thismuch beforetaking thisclass andnow I stilldon't
I didn't dothis muchbefore takingthis class andnow I haveimproved alittle
I didn't dothis muchbeforetaking thisclass andnow I haveimproved agreat deal
I havealwaysdone well atthis andhaven'tchanged
I have alwaysdone well atthis, but I havemade someimprovement
ResponseCount
Usingsmallgroup
communicationskills.
2.5%(1)
10.0%(4)
35.0%(14) 17.5%(7) 36.0%(14) 40Participatingandasking
questionswhen
appropriate.
7.5%(3)
12.5%(5)
22.5%(9)
25.0%.(10)
32.6%(13) 40
Formingarelationship
withotherstudents.
2.5%(1)
17.5%(7)
20.0%(8)
27.5%(11)
32.6%(13) 40
Meetingwiththe
professoroutsideof
classforhelp.
23.1%(9)
20.5%(8)
10.3%(4)
15.4%(6)
30.8%(12) 39
Thinkingcriticallyabout
textsandlectures.
5.1%(2)
5.1%(2)
36.9%(14) 23.1%(9) 30.8%(12) 39
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Highlights of Qualitative Measures-Indirect
Focus Groups
Hi hli ht f Q lit ti M I di t
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Highlights of Qualitative Measures-Indirect
Focus Group: Student Satisfaction and Engagement
Focus group leader #1 will welcome the students, ask each
to tell their name, describe the purpose of the session, and
pose the questions to the group. At the end of the session,s/he will briefly summarize the main points and ask if anyone
has anything they would like to add or amend.
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1. What attracted you to Edison State College? (Why did you
choose Edison State College?)
2. Tell us about your experience in SLS 1515 (CornerstoneExperience) course.
3. Which aspects of the SLS 1515 (Cornerstone Experience)
course are you most satisfied with?
4. In what ways did the SLS 1515 (Cornerstone Experience)
course help you achieve your academic or career goals?
5. Tell us about the Peer Architect (peer mentor) assigned to
your class. (Follow-up: How did the Peer Architect help you
achieve your academic or career goals?)
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6. Which aspects of the SLS 1515(Cornerstone Experience) course
are you least satisfied with?
7. Describe the campus-based activities you participated in as a
result of taking the SLS 1515 course.
8. Outside of attending classes, tell us about any college activities
that you participated in this term.
9. Outside of attending classes, what type of campus-based
activities would you be interested in participating in?
10. What is the most effective way for the college to encourage
your participation in campus activities?
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Focus Group Themes
Engaging through the Passport Assignment
Requesting more sports and/or intramural activities
Receiving communication about and timing of campus events
Not seeing the value of the Critical Thinking Exam
Interacting with professor and other students
Requesting more technology training
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QUESTIONS?
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Contact
Kevin Coughlin
Dean, Institutional Research, Planning and Effectiveness
[email protected] DeLuca
Dean, College and Career Readiness and QEP Director
http://www.edison.edu/cornerstone
http://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstonehttp://www.edison.edu/cornerstone7/29/2019 Mixed Methods Presentation
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References Derby, D. & Smith, T. (2004). An orientation course and community college
retention. Community College Journal of Research and Practice. 28, pp. 763-773.
Engberg, M.E. & Mayhew, M.J. (2007). The influence of first-year success courses onstudent learning and democratic outcomes. Journal of College StudentDevelopment, 48(3), 241-1280010081.
Jamelske, E. (2008). Measuring the impact of a university first-year experienceprogram on student GPA and retention. Higher Education, 57, 373-391. DOI10.1007/s10734-008-9161-1.
Lang, D. (2007). The Impact of a first-year experience course on the academicperformance, persistence, and graduation rates of first-semester college students ata public research university. Journal of the First-Year Experience & Students in
Transition, 2007, vol. 19, no. 1 pp. 9-25.
Miller, J.W., Janz, J.C. & Chen, C. (2007). The retention impact of a first-year seminaron students with varying pre-college academic performance. Journal of the First-Year Experience and Students in Transition 19(1). 47-62.
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References continued OGara, L. Karp, M.M. & Hughes, K. (2009). Student success courses in the community college:
An exploratory study of student perspectives. Community College Review. vol. 36, n. 3.
pp.195-218.
Porter, S. R. & Swing, R.L. (2006). Understanding how first-year seminars affect persistence.Research in Higher Education. vol 47, no. 1.pp. 89-109.
Potts, G. & Schultz, B. (2008). The Freshman seminar and academic success of at-risk students.
College Student Journal. pp. 647-658.
Ryan, M.P & Glenn, P.A. (2004). What do first-year students need most: Strategies instructionor academic socialization? Journal of College Reading and Learning, 34 (2), Spring 2004. pp. 4-28.
Stovall, M. (2000). Using success courses for promoting persistence and completion. New
Directions for Community Colleges. No. 112, Winter 2000. pp.45-54.
Summerlee, A. & Murray, J. (2010). The impact of enquiry-based learning on academicperformance and student engagement. Canadian Journal of Higher Education. vol. 40, no. 2 pp.78-94.