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Mobile Commerce and Cardless Cash
May 23, 2017
Doug Brown, SVP and GM, FIS Mobile
Hitesh Bajaj, VP, mCommerce and New Products
FIS Mobile
2
Mobile Banking • Mobile Commerce • Mobile Retail
Cardless Cash
3
Current State
• 40+ banks are already live
• Live in multiple major cities
Chicago Boston New York
Phoenix Miami Orlando
Tampa Philadelphia Seattle
DC Minneapolis San Juan
Honolulu Wilmington Milwaukee
Oklahoma City Indianapolis
• Coming Soon
San Francisco Los Angeles
4
How it Works
PRE-ORDER
CASH
GET QR
CODE
LAUNCH
SCANNER
SCAN QR
CODE
COLLECT
CASH
Cardless Cash
5
fast.TEN SECONDS
simple.BIOMETRIC AUTH.
safe.NO SKIMMING
2017: The Year of Expansion for Cardless Cash
6
Cardtronics and PAI Bring 300,000+ Retail ATM Locations
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300,000+ ATM
Locations
Grocery
Stores
Pharmacies
Convenience
Stores
Fuel
Providers
Restaurants
Shopping
Malls
FIS Banks Have a Head Start Over Major Banks
8
Availability with Cardtronics and PAI Deployment
9
Copying is Flattery: Big Banks Are Also Getting Into High Gear
10
Non-card Account CCA
11
• A new feature that will makes ATMs
even more attractive for banks
• Ability to make a “real-time” cash withdrawal
from a card account
• Customers will be willing to pay surcharge to
get instant access to their non-bank funds
• Huge revenue opportunity for banks
Launching in 2H 2017
FIS Cardless Cash Platform
12
New Capabilities that previously didn’t exist
Cardless Withdrawals
Cardless Deposits
Vestibule Access
Non-card Accounts P2P Cash
ATM Offers
Prestaging Emergency Cash Digital Receipts
13
Mobile Commerce
Multiple Wallets are here to stay
14
Bank Wallets Retailer Wallets OS Wallets Card Network/
Other Wallets
FIS Strategy
15
• Build Wallet Capabilities
in mBanking
• Enable Bank Credentials
in 3rd Party Wallets
Wallet Features in mBanking
16
Launching in Q3 2017
• Card-based UI
• Card Controls
• Push Notifications
• Digital Receipts
• PayPal Account Linking
• Apple Pay provisioning
• Cardless Cash
• CCA and Payment Locations
• Pinpoint Offers
Opportunity
Allows online and mobile users to provision their bank payment credentials to the PayPal wallet
Value Drivers for Bank Partners
• Increased digital wallet share spend for banks
• Digital branding impression for banks on checkout
• Secure and seamless enrollment of bank accounts into PayPal
• Incremental transactions from reduced checkout abandonment
• Reduced fraud by leveraging PayPal’s risk management
• New economics / new revenue sources for bank partners
PayPal Account Linking
17
Digital Receipts
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“Receipts is identified as the top service
customers want from their bank.”McKinsey & Company, Dec 2014
A platform for banks to strengthen relationships and monetize purchase data
Engages the everyday customer with digital channels consistently
Drives new revenue opportunities that won’t be lost to disrupters
Improves the customer experience by solving customer pain
Understand true customer behavior through item-level, cross-tender data
How it worksCamera captures paper
receipts; auto-import email
receipts
Machine learning
breaks down receipt
data to the item
All receipts in one place,
with folders, search &
export
Apple Pay Provisioning
19
Benefits
• One-click addition of
cards to Apple Wallet
• Improved security over
current process requiring
manual addition of cards
• Will reduce call volume
to contact centers
• Reduction in fraud
• Launch in Q3 2017
20
Wallet Demo
FIS Mobile Wallet: In Pilot With Major Retailer
21
- Open app and see
“Double Points” offer
- Decide to get fuel today
with Paytons card
- Tap “Pay” to begin
- Scan the QR Code
on the pump
- Pump ready message
appears on “Auth” page
- Fuel discount messaged
- In-store offer is
presented
- Receipt is rolled out
- Double points are
shown
- Receipt dismissed
automatically
- Post receipt, points
are added and
loyalty animation
happens
- Repeat transaction
to move to the next
level
1 2 3 4 5
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©2017 FIS and/or its subsidiaries. All Rights Reserved. FIS confidential and proprietary information.