Modul 11 - Total Compensation Concept

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    TOTAL

    COMPENSATION

    CONCEPTModul 11

    CERTIFIED HUMAN RESOURCES

    PROFESSIONAL (CHRP)

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    OBJECTIVESOBJECTIVES

    By the conclusion of this Module, you willBy the conclusion of this Module, you willbe able to accomplish the following:be able to accomplish the following:

    Explain the alignment of TotalExplain the alignment of TotalCompensation to Company’s Mission,Compensation to Company’s Mission,Vision, Values, and Business Strategy.Vision, Values, and Business Strategy.

    Define the concept and components ofTotal Compensation.

    Identify the purposes of each componentof Total Compensation.

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    TOTAL COMPENSATION DESIGNTOTAL COMPENSATION DESIGN

    PROCESSPROCESS

    COMPANY MVVO

    EVALUATION

    SALARY ADMINISTRATION

    TRAINING/COMMUNICATION

    SALARY STRUCTURE

    POLICY / SYSTEM SALARY PROGRAM

    JOB DESCRIPTION

    COMPENSATION OBJECTIVE

    SALARY SURVEYJOB EVALUATION

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    Total Compensation DesignProcess

    Total Compensation DesignProcess

    The design process begins with the corporate vision and

    mission. The human resources philosophy builds on the

    business strategy and serves as a guiding light in the design of all HR Programs.

    Human resources philosophy and strategy is the “big picture,”

    Total Compensation philosophy and strategy narrows this HR

    philosophy and strategy specifically to the three facets of total

    compensation (compensation, benefits and the work

    experience).

    The design of any compensation program should maintain

    alignment with the other elements in the process. The synergy

    created by this alignment will help to ensure program success

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     Vision What do we want to be

    Mission What do we want to do

    Core Competencies What are we good at

    Internal/ External What is the context

    Influences within which we work 

    Critical success factors What has to happen for us to win

    Performance Mgmt System How can we tell how well we did

    Staffing, development, What should our HR strategy be

    Remuneration Strategies

    Aligning HR Strategy with Organizational Vision & Mission

    Aligning HR Strategy with Organizational Vision & Mission

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    VISION  A vision pulls people forward. It projects a clear

    image of a possible future. It generates theenthusiasm and energy to strive toward the

    goal  All inspiring visions offer the following

    attributes:

    Ideal (a high standard to aspire to) Unique (pride of being different, an identity)

    Image (a concept or mental picture made real ortangible through descriptive language)

    Future oriented a map of the journey and statementof the goal ahead)

    Common purpose (a way people can join together)

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    Mission

    Definition: An organization’s reason for existence or

    its purpose for being.

    Purpose: To guide Management’s planning anddecision making. The mission answers the

    question, “Where is the organization heading?”

    Sample Mission Statements:•An Energy Company – The aim of our Company is to meetthe energy needs of society, in ways that are economically,

    socially and environmentally viable, now and in the future.

    •A Consumer Products Company – Our purpose at our Company is

    to meet the everyday needs of people everywhere – to anticipate

    the aspirations of our customers and to respond creatively and

    competitively with branded products and services which raise the

    quality of life.

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    Business Strategy

    Definition: Business Strategy is the Company’s broad plan

    for competitively positioning its products or services with

    the intent to accomplish or support the Company’s mission.

    Elements of Business Strategy (Key Success Factors):

    •Production Innovation: Sony, Johnson & Johnson

    •Customer Intimacy: Singapore Airlines, Garuda

    •Operational Excellence: Wall Mart, Dell Computer 

    Functions: Business Strategy drives Human ResourcesPhilosophy and Total Compensation Design

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    SAMPLE OF VISION AND VALUES

    VISION

    VALUESHonesty Integrity Excellence Trust

    To be the world’s leading energy resource

    and project development company

    Best People Best Partner Best Performance

    To improve the lives of people wherever we work

    VISION

    VALUESHonesty Integrity Excellence Trust

    To be the world’s leading energy resource

    and project development company

    Best People Best Partner Best Performance

    To improve the lives of people wherever we work

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    “Best People” and “Best Performance”

    VISION

    Employee

    Administr’n

    Employee

    Administr’nComp &Benefits

    Comp &Benefits

    SelectionSelectionSelection

    MedicalServices

    MedicalServices

    People

    Dev’t(CP/CD)

    People

    Dev’t(CP/CD)

    Labor

    Relations

    Labor

    Relations

    PerformanceManagement

    Performance

    Management

    HRProcesses

    HRProcesses

    Best PeopleBest Partner 

    Best Performance

    Best PeopleBest Partner Best Performance

    HRISHRIS

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    Total Compensation Model Compensation & Benefits are two core components of total

    compensation

    Overlap at varying degrees depending on organization cultureand intended impact

    Each has unique and distinct body of knowledge

    Strategic advantage and impact

    Work Experience is the third component

    Includes elements of rewards that are important to employeesand employers but are less tangible than compensation andbenefits

    Overlaps and relates to compensation & benefits

    Employees place high value Will differ with different geographic regions and cultures

    Internal & External Influences

    All three components are influenced by many factors that overlayor act on the entire total rewards process and may or may not becontrollable

    Examples of internal influences include corporate mission, cost,culture and organizational structure

    Examples of external influences include competition, labor

    market & the economy.

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    Human Resource Philosophy and

    StrategyHuman Resources

    Philosophy & Strategy

    Job Design and

     Accountabilities

    Performance Measures

    and Objectives

    Personnel Selection andDevelopment Strategy

    Total Compensation

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    TOTAL COMPENSATION

    FRAMEWORK

    What kind of work must be performed to meetyour customers’ need ?

    What kind of performance standards must youhave to be successful ?

    What kind of people and talent do you need toaccomplish this work and achieve team standards?

    Your compensation program can be designed onlyafter identifying the talent required.

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    Total Compensation Management

    COMPENSATION: Something in return for something. “Compensation”

    implies that at least two parties are involved in thetransaction: Employer 

    Employee

    Both parties are givers or providers and both partiesare receivers. Stated very simply, the employeegives his/her services (from purely manual to highlyintellectual) to the employer. In return the employercompensates the employee in many ways:

    Cash and Non-Cash

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    Total Compensation Management

    (continued)MANAGEMENT

    The process needs to have common elements in

    order to be of value to the employee and employer.This value is not always dollar-based, but it can bevalued in terms of total dollars for the most part.

    Perception plays a big role in determining this valueespecially from the employee’s standpoint.Therefore, a key factor in a successful total

    compensation program is the effectivecommunication of the program. Appropriatecommunication helps manage perceptions.

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    Total Compensation Management

    (continued)Direct Compensation/Cash Compensation:

    Cash payments made to employees in exchange fortheir contributions to an organization.

    Indirect Compensation/Benefits: All forms of non-direct, i.e., non-cash, compensationmade to employees in exchange for their contributionto an organization.

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    Direct Pay Compensation

    Attract 

    Retain

    Motivate

    Indirect Compensation

    Attract 

    Retain

    Motivate

    Total Compensation

    Attract 

    RetainMotivate

    • What elements of the program can attract new employees ?

    • What elements of the program can help an organization keep key employees ?

    • Can any part of the total compensation program motivate performance ?

    TOTAL COMPENSATION

    PROGRAM

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    To provide internally equitable and

    externally competitive compensation

    program that attracts, motivates and retains

    high caliber employees to ensure company’s

    achievement of its vision and mission in the

    most economical cost.

    OBJECTIVES OF TOTAL

    COMPENSATION

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    OBJECTIVES OF TOTAL

    COMPENSATION (continued) To attract, retain and motivate individuals of the caliber necessary

    to achieve the organization’s objectives.

    To provide a coordinated, cost-effective total compensationprogram which is responsive to organizational and employeeneeds.

    To recognize individual and group performance and contributions

    meeting short-and long-term organizational objectives. To provide equitable pay opportunity and pay levels.

    To communicate organizational objectives and align employeeefforts with those objectives.

    To provide a competitive benefits package through cost-effectiveprograms which are responsive to the differing needs ofemployees.

    To comply with legal/regulatory requirements.

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    THE COMPONENTS:

     Among others………..(1) 

    •Base Pay 

    • Regular & Location Related Allowance

    • Housing & Transportation Allowance

    •  Vacation Travel Allowance•  Annual Leave Allowance

    •  Variable Pay (Cash Incentive, Bonus, etc.)

    Share Grant/ Share Option Plan• Savings Plan

    • Medical Outpatient

    • Hospitalization

    • Dental & Optical

    • Medical Check-up & Maternity 

    • Death & Disability Benefits

    No one component can do it all !!

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    THE COMPONENTS (continued):

     Among others………..(2) 

    • Education Assistance

    • Rest & Relaxation Program

    •  Annual Leave & Other Leave

    • Credit Card

    • Service Award

    • Club Membership• Company Car

    • Company Provided Housing

    Cellular Phone

    No one component can do it all !!

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    The COMPONENTS (continued):

     Among others………..(3) 

    • Home Loan Program

    • General Employee Loans

    • Car Loan/ Car Ownership Plan

    • Retirement Plan – DPLK – Defined Contribution

    • Defined Benefit Pension Plan

    • Termination Benefits

    •  Voluntary Resignation Benefit

    • Big Table & Small Table Severance Payments

    No one component can do it all !!

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    Deferred Compensation/Benefits

    Total Compensation looks at all the cash programs, all the non-cash programs, and all the

    deferred compensation and benefit programs offered by an organization to its employees.

    ELEMENTS OF TOTAL COMPENSATION

    COMPANY XYZ

    - Severance Pay

     Defined Benefits)

    - Monthly Pension (Defined

    Contribution)

    - Old Age Benefit - Coy Tax on Severance

    Pay

    - Medical Coverage- HOP Loan

    - VPA

    - Educational Loan

    - Natural Death Benefit 

    - Long Term Disability-Industrial Death Benefit

    - JK/JKK (XXVI.B)

    -Salary Continuation

    - Paid Vacations/Holidays

    - Coy Tax

    Indirect Compensation

    - Base Salary

    -Regional Allowance

    - Temporary Monetary

    Assistance (MAC)

    - Overtime Pay

    - “Excess Working Hours”

    - Shift Allowance

    - Onshore Allow-Offshore Allow

    -Leave Allowance

    - “THRK”

    - Vacation Travel Allowance

    - AIP

    - Coy Tax

    Direct Compensation

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     Allowance

    Base  AnnualIncentivePlan(s)

    Long-TermIncentivePlan(s)

    Benefits/

    Perquisites

     ValueTo Employee

    Cost toThe company

    •For 100% good-faith effort andresults

    •To be competitive with themarket and meet statutoryrequirements

    •For achievement of short-term financial/ operationalresults (KPIs)

    •To provide basic,core protection, andmotivational non-cash rewards

    •For achievement ofsustained, long-termfinancial/operational results(KPIs)

    WHAT IS THE OPTIMUM MIX, LEVEL AND LEVERAGE TO SUPPORT THE BUSINESSSTRATEGY AND BUSINESS CULTURE OF THE COMPANY AND PROTECT THE INTERESTS OF

    THE SHAREHOLDERS OF THE COMPANY 

    REWARD SYSTEM COMPONENTS

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    REFERENCES

    1. Total Remuneration Management, Seminar GR 1 WorldAtWork 2. Compensation Theory and Practice, Wallace, M.J., and Fay, C.H., PWS-

    KENT Publishing Company, 1998Creating Corporate Culture, Hampden,

    C.T., Addison-Wesley Publishing Company, 1992

    3. Human Resource Management, Positioning for the 21st Century, Schuler,

    R.S., Jackson, S.E., West Publishing Company, 1996

    4. The Executive Handbook on Compensation, Linking Strategic Rewards to

    Business Performance, Fay, C.H., The Free Press, 2001

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    DIRECT COMPENSATION

    Ones Lebang

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    MODULE – 2

    DIRECT COMPENSATION

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    OBJECTIVESOBJECTIVES

    By the conclusion of this Module, you willBy the conclusion of this Module, you willbe able to accomplish the following:be able to accomplish the following:

    Differentiate Direct Compensation fromDifferentiate Direct Compensation fromIndirect and Deferred Compensation.Indirect and Deferred Compensation.

    Define the concept and components ofDirect Compensation as applicable in acertain organization.

    Identify the purposes of each componentof Direct Compensation as applicable in acertain organization

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    Deferred Compensation/Benefits

    Total Compensation looks at all the cash programs, all the non-cash programs, and all the

    deferred compensation and benefit programs offered by an organization to its employees.

    ELEMENTS OF TOTAL COMPENSATION

    COMPANY XYZ

    - Severance Pay

     Defined Benefits)

    - Monthly Pension (Defined

    Contribution)

    - Old Age Benefit - Coy Tax on Severance

    Pay

    - Medical Coverage- HOP Loan

    - VPA

    - Educational Loan

    - Natural Death Benefit 

    - Long Term Disability

    -Industrial Death Benefit

    - JK/JKK (XXVI.B)

    -Salary Continuation

    - Paid Vacations/Holidays

    - Coy Tax

    Indirect Compensation

    - Base Salary

    -Regional Allowance

    - Temporary Monetary

    Assistance (MAC)

    - Overtime Pay

    - “Excess Working Hours”

    - Shift Allowance

    - Onshore Allow-Offshore Allow

    -Leave Allowance

    - “THRK”

    - Vacation Travel Allowance

    - AIP

    - Coy Tax

    Direct Compensation

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    DEFINITIONS :DEFINITIONS :

    Upah adalah hak pekerja/buruh yang diterimadan dinyatakan dalam bentuk uang sebagaiimbalan dari pengusaha atau pemberi kerjakepada pekerja/buruh yang ditetapkan dandibayarkan menurut suatu perjanjian kerja,kesepakatan, atau peraturan perundang-undangan, termasuk tunjangan bagipekerja/buruh atas suatu pekerjaan dan/atau

     jasa yang telah atau akan dilakukan.

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    BASE PAY

    What is Base Pay?

    The amount of money you receive on anhourly, monthly, or annual basis that is . .

    Based on the value of your job-related skills andexperience compared to the market; and,

    Tied to individual performance and contribution

    relative to others.

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    BASE PAY (continued)

    Objectives of Base Pay:

    Base Pay is intended to:

    Provide a fundamental level of reward based on how

    the position compares externally (vs. market) and

    internally (vs. other roles in a company).

    Reward performance and contribution over time.

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    BASE PAY (continued)

     How Base Pay is Determined 

    The value of the job in the market.

     – By position

     – By geography

    Comparison with salary structure.

     – Salary Grades and Ranges

    Individual performance and contributionrelative to others.

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    EQUITY AND BASE PAY

    SYSTEMS

    O = OutcomesI = Inputs

    S = Self 

    O = Relevant Others

    S O

    S O

    O O

     I I =

    BEHAVIORAL THEORIES

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    BEHAVIORAL THEORIES

    Equity TheoryEquity Theory

    1. If ratios are equal, satisfied

    2. If employee’s ratio is greater than

    others, over-rewarded

    3. If employee’s ratio is less thanothers, under-rewarded and

    dissatisfied

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    INTERNAL EQUITYDifferent job, same

    organization

    Job Analysis

    Job Descriptions Job Evaluation

    Salary Structures

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    EXTERNAL EQUITYSame job, different

    organization

    Salary Surveys

    Benefit Surveys Market Pricing

    Other Benchmarking

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    INDIVIDUAL EQUITYSame job, same

    organization, differentincumbent

    Performance

    Effort Seniority

    Legitimate (and not so

    legitimate) individual

    differences

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    PROCESS EQUITYProcedural justice

    Fairness of process

    Communication

    Participation  Appeals

    COMPENASATION STRAEGY

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    COMPENASATION STRAEGY

    AND YOUR ORGANIZATION

    What compensation strategy is implicit in

    your Base Pay program?

    How does it support organizational strategy?

    Could it do better?

    Is it aligned with other compensation

    programs?

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    Transportation AllowanceTransportation Allowance --

    General IndustryGeneral Industry

    Transportation Allowance in Rp’000 Per monthEmployee Category

    Min LQ Med. UQ Max Avg.

    Top Management*   151 - - - 1,000 575

    Management   140 220 575 750 1,000 554

    Officer/Spv.   140 220 300 400 750 358

    Clerical   100 136 222 300 600 249Non-clerical   50 100 121 167 300 142

    Source : Watson Wyatt Total Remuneration Survey 2002

    *: Due to insufficient data, we only provide the Minimum, Maximum and Average information

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    ALLOWANCES (CONTINUED) Labor Law No. 13. Article 94:

    In the event the wage components consist of Base

    Salary and Fixed Allowances, the magnitude of theBase Salary is at the minimum 75% (seventy fivepercent) of the sum of the Base Salary and Fixed Allowances.

    Example: Base Salary: Rp. 5,000,000.-

    Housing Allow: Rp. 1500,000.-Transport Allow: Rp. 1,000,000.-

    Is the above in compliance with the LaborLaw?

    ANSWER

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    ANSWER

    PROPORTION OF BASE PAY TO FIXED ALLOWANCES

    67%

    20%

    13%

    BASE

    HOUSING

    TRANSPORT