MODULE 3 WHEN THE TIGHTROPE BREAKS WORKBOOKq.b5z.net/i/u/10101786/f/MODULE_4_WHEN_THE_TIGHTROPE... · 2020-03-30 · Author: Geran Capewell Created Date: 8/19/2012 9:15:39 AM Keywords

ENCOMPASS WORKPLACE MENTAL HEALTH

WHEN THE TIGHTROPE BREAKS WORKBOOK

Copyright eMETA Learning Solutions 2012 1

INTRODUCTIONINTRODUCTIONINTRODUCTIONINTRODUCTION

© 2012 eMeta Learning Solutions




ENCOMPASS MISSION

To provide employers with expert training and consulting for early identification and

remediation of mental health issues in the workplace.

WHEN THE

TIGHTROPE BREAKS

…It’s too late

MODULE III

GOAL

To educate participants on stress and anxiety disorders and introduce solutions that will minimize the negative impact of anxiety in the

workplace




OBJECTIVESOBJECTIVESOBJECTIVESOBJECTIVESAfter the completion of this module, you will understand:

� The prevalence of stress and anxiety in the workplace and their impact on the organization’s bottom line

� The five types of anxiety disorders

� The relationship between stress and anxiety

� The solutions that are available for healthy people and healthy organizations

QUIZ:

How many individuals seek a doctor's care for ailments related to anxiety

disorders?

a. 1 in 5

b. 1 in 10

c. 1 in 20

d. 1 in 40

ONE IN FIVE…

Individuals Seek a Doctor's Care for Ailments Related to Anxiety

DisordersAnxiety Disorders Statistics And Facts




HIGH COST OF ANXIETY

� Anxiety Disorders account for ~1/3 of the total mental health bill for the U.S.

� People with an anxiety disorders are 3 to 5 times more likely to go to the doctor

� People with an anxiety disorders are 6 times more likely to be hospitalized for mental health conditions than non-sufferers

The Economic Burden of Anxiety Disorders

ANXIETY IS A NORMAL

REACTION TO STRESS

It helps one deal with a tense

situation in the office, prepare for a presentation, or to keep focused on a

performance

Brent and MariLynn's photostream

WHEN THE TIGHTROPE

BREAKS...IT’S TOO LATE

But… when anxiety becomes an

excessive, irrational dread of everyday

situations, it becomes a disabling

disorder

wolfsavard




END OF INTRODUCTIONEND OF INTRODUCTIONEND OF INTRODUCTIONEND OF INTRODUCTION

SECTION 1SECTION 1SECTION 1SECTION 1

UNDERSTANDING THE FIVE

MOST COMMON TYPES OF

ANXIETY




FIVE TYPES OF ANXIETY

DISORDERS

� Generalized Anxiety Disorder (GAD)

� Obsessive-Compulsive Disorder (OCD)

� Post-Traumatic Stress Disorder (PTSD)

� Panic Disorders

� Phobias

2.8%2.3%

1.7%

3.6%

8.0%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

GAD OCD PANIC PTSD PHOBIAS

PREVALENCEAnxiety Disorders Statistics And Facts

NIHM --Anxiety Disorders

2.8 % OF THE POPULATION

ARE DIAGNOSED WITH A

GENERALIZED ANXIETY

DISORDER




GENERALIZED ANXIETY

DISORDERThree (or more) of the following six

symptoms

� Restlessness

� Being easily fatigued

� Difficulty concentrating

� Irritability

� Muscle tension

� Sleep disturbance Generalized Anxiety Disorder

POSSIBLE PHYSICAL

SYMPTOMS � Sweating

� Dry mouth, difficulty swallowing

� Abdominal pain

� Dizziness

� Rapid or irregular heart rate

� Rapid breathing

� Diarrhea or frequent need to urinate

MedlinePlus -- Stress and anxiety

ANXIETY SCREENING QUIZ

This screening should be used to help determine if one might need to see a

mental health professional for diagnosis and treatment of an anxiety or panic

disorder




THERE ARE DIFFERENT TYPES

ANXIETY DISORDERS

� Generalized Anxiety Disorder


� Panic Disorder


� Phobias


ARE DIAGNOSED WITH AN

OBSESSIVE COMPULSIVE

DISORDER


DISORDER

Repeated, persistent and unwanted

� Ideas

� Thoughts

� Images

� Impulses

AlishaV's photostream

MayoClinic -- Obsessive-compulsive disorder





DISORDER

Obsessions often have themes to them such as:

� Fear of contamination ordirt

� Having things orderlyand symmetrical

� Aggressive or horrific impulses

Obsessive-compulsive disorder

OCD SCREENING QUIZ

This screening should be used to help determine whether one might have an obsessive-compulsive disorder that needs professional attention

Let’s Review:

� One in five individuals seeks a doctors care for ailments related to anxiety disorders

� Anxiety is a normal reaction to stress until it affects your ability to function in every day life

� There are numerous effective screening tools for most anxiety disorders

� Anxiety disorders account for 1/3 of the total

mental health bill for the U.S.





ANXIETY DISORDERS



� Panic Disorder


� Phobias



PANIC DISORDER

ANYONE CAN HAVE A PANIC

ATTACK

A sudden surge of overwhelming anxiety and fear

� Your heart pounds

� You can’t breathe

� You feel dizzy and sick to your stomach

� You may even feel like you’re dying or losing control of your mind

Panic Attacks and Panic DisorderVIDEO: PANIC ATTACKS




MANY THINGS CAN CAUSE

A PANIC ATTACK � Going to places where escape is not

readily available

� Being away from home

� Going anywhere alone

� Physical exertion

� Driving

� Social gatherings

� Certain foods or drinks

PANIC DISORDER

� Experience frequent, unexpected panic attacks

� Worry a lot about having another panic attack

� Are behaving differently because of the panic attacks

Panic Attacks and Panic Disorder

OVERCOMING PANIC

� Therapy

� Medications

� Self-help

• Learn about panic

• Avoid smoking andcaffeine

• Learn how to control your breathing

• Practice relaxation techniquesPanic Attacks and Panic DisorderSymptoms, Causes, and Treatment





ANXIETY DISORDERS



� Panic Disorder


� Phobias

3.6% OF THE POPULATION


POST-TRAUMATIC STRESS

DISORDER

POSTTRAUMATIC STRESS

DISORDER INCREASING AT AN

ALARMING RATE!

As many as 35% of the returning

veterans from Iraq and Afghanistan are estimated to suffer from PTSD

gopal1035's photostream

Staggering Rates of PTSD: Iraq & Afghanistan Veterans




� The nearly 11,000 cases of post-traumatic stress disorder in 2010 were 15 times higher than in 2003

� The Army estimates that the total number of members from all branches of service afflicted with PTSD may be nearing a half-million

Zoroya, Gregg, USA Today, January 20, 2012

SYMPTOMS INCLUDE

� Flashbacks

� Nightmares

� Emotional numbness

� Relationship problems

� Trouble sleeping

� Sudden anger

� Drug and alcohol abuse Post-traumatic stress disorder (PTSD)

POST-TRAUMATIC STRESS

DISORDER SELF-TEST

If you suspect that you might suffer from post-traumatic stress disorder, complete this self-test by choosing

"yes or "no" for each question. Print out the test and show the results to

your health care professional.





ANXIETY DISORDERS



� Panic Disorder


� Phobias



PHOBIA

THE MOST COMMON TYPE

OF ANXIETY DISORDER

MOST COMMON PHOBIAS

� Claustrophobia

� Arachnophobia

� Heights

� Flying

� Social AnxietyDisorder

� Agoraphobia




BY DEFINITION, PHOBIAS

ARE IRRATIONAL

Quiz:

What is the most common type of anxiety disorder?

If you answered….

Phobias, then you are correct…

Phobias are the most common type of anxiety disorders because there are so

many kinds




END OF SECTION 1END OF SECTION 1END OF SECTION 1END OF SECTION 1


THE RELATIONSHIP

BETWEEN STRESS AND

ANXIETY




AUDIENCE POLL

Men on average worry about three things on a daily basis (immediate family, job and money). How many things do you think women worry about on a daily basis?

a. Threeb. Seven

c. Twelved. Twenty

STRESS IS A COMMON

TRIGGER FOR ANXIETY

� 3 out of 4 American workersdescribe theirwork as stressful

� 1 out of 4 adultsreport having alevel of stress that is a lot higher than they would like

Stress in the Workplace: A Costly Epidemic

LIFE STRESS TEST

� Shows the kind of life pressure that you are facing

� Can predict the likelihood that you will fall victim to a stress related illness




The Workplace Stress Scale™

COMMON WORKPLACE

CAUSES OF STRESS� Recent promotion

beyond capacity

� Too many demands on time

� Excessive overtime

� Too little or boring work

� New technology

� Workplace violence

� A new or unreasonable boss

� Increased productivity targets

� Sexual harassment or bullying

� High absence in colleagues

� Personal finances and the economy

Look to Workplace Stressors as Causes of Anxiety

ECONOMIC STRESS IS

AFFECTING US WORKERS


Young PeopleDistressed

Sleepless Nights Distracted on the Job

34.3%31.4%

23.4%




WORKPLACE VIOLENCE

VIOLENCESTRESS

Vicious Cycle


SURVEY ON RAGE

� 28% stressed to thepoint of yelling and screaming

� Nearly 20% are awareof a threat or verbalintimidation

� 11% aware of an assault or violent act

� 10% work in an atmosphere where physical violence has occurred

The American Institute of Stress -- Job Stress

WORKPLACE RAGE

SYMPTOMS

� Refuses to cooperate with others

� Spreads rumors and gossip

� Consistently argues with superiors, employees, colleagues and/or clients

� Constantly swears at others

� Acts belligerently toward superiors, employees, colleagues and/or clients

Work Rage: When overwork and overstress can wreak havoc in the workplace




BULLYING

Bullying goeshand in hand with angerand stress and low job satisfaction –and nearly 20% of us say it’s happened in our workplace in the last year

Leonid Mamchenkov's photostream

HEREDITY

PERSONALITY

BRAIN CHEMISTRY

LIFE EXPERIENCES

HEREDITY

PERSONALITY

BRAIN CHEMISTRY

LIFE EXPERIENCES




� ancientsword's photostreamPatrick J. Lynch's photostream

+

THE MIND AND BODY

CONNECTION

STRESS AND ANXIETY CAN

MAKE YOU SICK

� 43% of all adults suffer adverse health effects from stress

� Stress is linked to the six leading causes of death:

• heart disease • accidents

• cancer • cirrhosis of the liver

• lung ailments • suicideMind/body health: Did you know?

STRESS DECREASES THE

QUALITY OF YOUR LIFE

� Memory loss / Insomnia / Anxiety

� Headaches / Short Tempered

� Impotence / Reduced Drive & Desire

� Colds / Flu / Lowered Immune Function

� Back Pain / Chronic Pain of Any Nature




5 CLEAR MARKERS OF

PHYSICAL DAMAGE DUE TO

STRESS:

� High Blood Pressure

� Diabetes

� High Cholesterol

� Abdominal Fat

� Elevated Cortisol

The Physical Effects of Long-Term Stress

Let’s review:

� Self-assessments for stress are readily available on line

� There is a direct link between workplace violence and workplace stress

� Stress and anxiety can make you physically ill

RECAP

Stress leads to serious impairment that can cause big mistakes, illness

and serious injuries

As the economic outlook remains unclear, employers need to help

educate their employees on how to ease the stress

Attitudes in the American Workplace VII






SOLUTIONS FOR HEALTHY

PEOPLE AND HEALTHY

ORGANIZATIONS




PolicyRevisions

Training

CulturalShifting

ResourcesExpertise

THERE ARE A BROAD

ARRAY OF EFFECTIVE

AND PRACTICAL SOLUTIONS

MANAGING AN ANXIETY MANAGING AN ANXIETY MANAGING AN ANXIETY MANAGING AN ANXIETY

DISORDER AT WORKDISORDER AT WORKDISORDER AT WORKDISORDER AT WORK

� Focus on the positive

� Make time for fun

� Get regular exercise & eat healthy

� Avoid caffeine

� Don't agree to do something that you feel you can't manage

MANAGING AN ANXIETY MANAGING AN ANXIETY MANAGING AN ANXIETY MANAGING AN ANXIETY

DISORDER AT WORKDISORDER AT WORKDISORDER AT WORKDISORDER AT WORK

� Learn to identify and control your anxiety symptoms

� Try meditation and progressive muscle relaxation

� Access the organization’s EAP if available

� Seek professional help

Managing an Anxiety Disorder at Work




STIGMA RESULTS IN A

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� Diagnosis

� Treatment

� Acceptance in the Workplace

STIGMA

UNTREATED ANXIETY

REDUCED PRODUCTIVITY

INCREASED COSTS

LOWER MORALE

A NEGATIVE DYNAMIC IS

SET IN MOTION

WHAT IS WORKPLACE

RESILIENCY?

� COMMITMENT

� CONTROL

� CHALLENGE




10 TIP FOR RESILIENCY AT

WORK

� Expect the unexpected

� Seek mastery of your job

� Take care of yourself

� Develop resiliency snapshots

� Solve problems, don’t “dis” engage

10 TIPS FOR RESILIENCY AT

WORK

� Connect with others at work

� Change is part of life

� Focus on the solutions

� All problems are potential opportunities

� Develop good emotional intelligence

APPS for Stress and Anxiety

� Stress Check by Azumio

� What’s MYM3

� Relax and Rest Guided Meditation

� PTSD Coach

� T2 Mood Tracker

� My Calm Beat

� Heart Rate Monitor by Azumio





Deborah Dutton Lambert, MBA, PC, [email protected]

Daina R. Dennis, MBA, [email protected]

Contact Information

www.encompasselearning.com

© 2012 eMeta Learning Solutions

Documents

MODULE 3 WHEN THE TIGHTROPE BREAKS WORKBOOKq.b5z.net/i/u/10101786/f/MODULE_4_WHEN_THE_TIGHTROPE... · 2020-03-30 · Author: Geran Capewell Created Date: 8/19/2012 9:15:39 AM Keywords