CUSTOMER ASSISTANCE Monthly Management Report

Monthly Review Meeting Site : IBTPL , TUTICORIN Month: 13.02.2015CONFIDENTIAL FOR INTERNAL USE ONLYCONFIDENTIALFOR INTERNAL USE ONLY1Contents Wrtsil 13.10.2010 - All rights reserved. Information in this report is subject to change without notice, and further, subject to all additional conditions outlined on the cover page of this report. AreaResponsibility for Presenting (from Site Team)SafetyQuality & Process Plant Operational Performance & efficiency Plant Maintenance Performance Operational / Technical issues-Status Critical Incident CAPA review Services required from centerCONFIDENTIALFOR INTERNAL USE ONLYWeCare (Case Type)MTD (Nos.)YTD (Nos.)ReportedInvestigation CompletedActions CompletedCase ClosedReportedInvestigation CompletedActions CompletedCase ClosedLTI0

0000000RWC00000000MTC00000000FA00000000NM / Hazard00000000FIRE00000000Month123456789101112Safety score %63Non-compliances / deviations observed in Safety Score. Mention name of concerned responsible person along with target date. 1. We care updating / we care incident reporting failures

2. Cylinders & welding storage and maintenance

3. Rubber mats required behind the panels while removing the racks

4. HIRAC few departments pending

MRMQ-1Q-2Q-3Q-4Date of MeetingNo. of Open PointsNo. of Closed pointsCONFIDENTIALFOR INTERNAL USE ONLY Wrtsil 13.10.2010 - All rights reserved. Information in this report is subject to change without notice, and further, subject to all additional conditions outlined on the cover page of this report. Month123456789101112Cross-function Audit0No. of UA/UC Noted0No. of UA/UC Closed0Month123456789101112Safety Meeting20.12.2014No. of Points Noted15No. of Points Closed9Sr. No. Description of statutory Non-complianceAction plannedResponsibilityTarget Date1Providing rest room facilities for workmenThis is to be taken up with CustomerCustomer 2Explosives licenseApplied by customer & waiting for license

Customer 3Electrical class C certificate holdersNow Customer has completed 2 Years after obtaining HT License. Hence customer himself can issue experience certificate to our persons so that we can approach TNEB for certificates issuance. Actions U/P.WIN Electrical Month123456789101112Mock Drills Planned1

Mock Drills Completed1

Mock Drills Pending0CONFIDENTIALFOR INTERNAL USE ONLY Wrtsil 13.10.2010 - All rights reserved. Information in this report is subject to change without notice, and further, subject to all additional conditions outlined on the cover page of this report. Areas of Concern / Support required at site:Sr. No. Description of Pending activity / Safety Meeting MR meeting pending points Action plannedResponsibilityTarget Date1Fire hydrant under ground line multiple leakage found leaks are been attend .

Win - Mechanical2Cyclone separate access Rope ladder to be purchased for easy accessing inside cycloneCustomer 3Eye was shower Emergency eye wash shower to be provided for DM PlantCustomer

4Low illumination at coal yardHigh mast lamp to be provide at north west side of coal yard Customer 5Road needed from TG building to CHPProper road with lighting to be provided TG building to CHP Customer

Safety Related works Pending & action plan by site teamSr. No. Description of support action required from officeRequired Date1Fire hydrant under ground line multiple leakage found regularly change of pipe line above the ground level . PR raised to the customer to change the fire fighting lines.

23CONFIDENTIALFOR INTERNAL USE ONLY Quality & Process S.N.Description of ActionAction taken for deviation / pending actions ResponsibilityTarget date1Audit Internal Target Vs CompletedNo. of Action Identified - No. of Action closed -2Audit Intra Contract Target Vs CompletedNo. of Action Identified -No. of Action closed -3Q&P Score Card Target Vs AchievedNo. of check points not complied. -4IDM documentation- Target Vs Achieved Target 100% 5 CROL Actions- Planned. Vs CompletionMy Voice Actions- Planned .......Vs Completion6 5s Implementation- Target Vs Actual7 5s- 2 Visible Improvement actions taken during the month (to be sent with before & after photos) - Month123456789101112Tech. Trg. PlannedTech. training CompletedSafety Trg. PlannedSafety Trg. CompletedCONFIDENTIALFOR INTERNAL USE ONLY Quality & Process S.N.Description of point /observation /deviationAction required for deviation / pending actions ResponsibilityTarget date12345678910CONFIDENTIALFOR INTERNAL USE ONLYPlant Performance Related- KPI 13 February 2015S.N.Description of KPI MonthKPIActualDeviationReason of DeviationAction taken for Improvement1 Tripping2 Black out3 Availability4 Reliability5 SCC6APC7Generation8 PLF9 Heat Rate10 No. of Outages11 DM water cons.CONFIDENTIALFOR INTERNAL USE ONLYOperational/Technical Critical Issues Status 13 February 2015S.NDescription of Technical IssueOrigin DateAction Taken by SiteSupport from BTG Centre External Expert visit No. of actions Suggested Vs CompletedCurrent Status ( Open/ Closed)Once issue closed, to be removed from hereCompleted In ProgressNot Started CONFIDENTIALFOR INTERNAL USE ONLYIncident Review - Technical 13 February 2015S.NIncident During the MonthIncident DateDate-Incident Report sent to Centre Root CauseCAPA detailsStatus ( Open / Closed / Under Progress)1)2)3)CONFIDENTIALFOR INTERNAL USE ONLYDefect Status Review 13 February 2015YTD DEFECT STATUSSite-Overall StatusDefects Pending due to SparesDefects Pending due to ShutdownDefects Pending due to External Service /ModificationMech.Elect.Instr.Mech.Elect.Instr.Mech.Elect.Instr.Mech.Elect.Instr.Total Defects Till Last MonthTotal Defects Closed till last Month% CompliancePENDING DEFECT STATUS Defect -Pending no. of Days No. of defects Highlight Critical defects & Reason for pending Mech.Elect.Instr.Mech.Elect.Instr. < = 30 days > 30 days < = 60 days> 60 days < = 90 days> 90 days < = 180 daysCONFIDENTIALFOR INTERNAL USE ONLYPM, RM ReviewS.N.Description of KPI MonthKPICurrent Month % ComplianceReason of DeviationAction proposed for Improvement1PM ComplianceMech.>95%Elect>95%C& I>95%2No. of Reworks done during the month NAReason of ReworkAction taken to avoid ReoccurrenceMech.ElectC& ICONFIDENTIALFOR INTERNAL USE ONLYCBM ReviewS.N.No. of Equipment ScheduledNo. of Completion Reason for Pending Nos.No. of Equipments under Critical categoryName of Equipment under Critical for a period of More than one monthAction Taken for Rectification S.NDescription of Requirement / Services Dept.Target DateResponsibilityStatus ( Open / Closed / Under Progress)Services Required from Centre CONFIDENTIALFOR INTERNAL USE ONLY14 Wrtsil ThanksCONFIDENTIALFOR INTERNAL USE ONLY