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    Ha My Hanh

    Tong Phuoc Hoang Long

    Hoang Minh

    Le Thi Bich Nga

    Vu Thi Thu Trang

    English 1- International Banking- Class 46

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    CONTENTS

    1.What ismotivation?

    2. Kinds ofmotivation

    3. The

    importance

    of motivation

    4. Theories of

    motivation

    5. Motivationtechniques

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    #

    1. What is motivation

    Motivation is a decision-making process through

    which a person chooses desired outcomes and

    behaves in ways that will lead to acquiring them.

    NEEDS

    (Deprivation)

    DRIVES

    (Deprivation

    withdirection)

    GOALS

    (Reduction ofdrives)

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    #

    CONTENTS

    1.What is

    motivation?

    2. Kinds of motivation

    3. The

    importance of

    motivation

    4. Theories of

    motivation

    5. Motivation

    techniques

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    #

    2. Kinds of motivation

    Achievement motivation

    Motivation from society-

    Affiliation Motivation Motivation from

    promised incentives

    Motivation from fear Motivation for change

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    #

    CONTENTS

    1.What is

    motivation?

    2. Kinds of

    motivation

    3. The importance of

    motivation

    4. Theories of

    motivation

    5. Motivation

    techniques

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    #

    3. The importance of motivation

    To evaluate employees performance

    A good direction for managers

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    #

    To evaluate employees

    performance

    Job performance

    =f(ability)(motivation)

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    #

    3. The importance of motivation

    To evaluate employees performance

    A good direction for managers

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    #

    High

    motivation

    Low

    motivation

    Low skills

    High skills

    Inspire Delegate

    Direct Guide

    INSPIRE

    Explore the reasons

    behinddissatisfaction.

    Encourage short-term

    actions for immediate

    success

    Praise and endorse.

    Contact regularly

    DELEGATE

    Maintaining high

    levels of skill andmotivation.

    Encourage risk-taking

    with further

    opportunities and

    challenges. Get them

    to share and coach

    DIRECT

    Teach and train

    Provide guidance

    Monitor and reservejudgement

    Identify constraints

    Keep close contact.

    GUIDE

    Teach and train

    Provide guidance

    Provide opportunitieswhich can be secured

    Give reflective

    feedback.

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    #

    CONTENTS

    1.What is

    motivation?

    2. Kinds of

    motivation

    3. The

    importance of

    motivation4. Theories of motivation

    5. Motivation

    techniques

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    #

    4. Theories of motivation

    1. Maslows Hierarchy of Needs

    2. Herzbergs Two Factor Theory

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    #

    Maslows Hierarchy of Needs

    Human beings are motivated by

    unsatisfied needs

    These needs can be divided into fivelevels

    Fundamental factors need to be

    satisfied first in order to pursue higher-

    level motivators

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    #

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    Applying Maslows Theory

    Various employees will be motivatedby completely different needs

    Leaders must understand the current

    level of needs of each employee

    Examples:

    Physiological Motivators

    Esteem Motivators

    Self-Actualization Motivators

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    #

    F. Herzbergs Two Factor Theory

    Performances of people are influenced

    by two factors

    Hygiene factors: ensure an employeedoes not become dissatisfied (working conditions,

    quality of supervision, salary, etc)

    Motivation factors: motivate anemployee into higher performance (achievement,

    recognition, growth, etc)

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    #

    F. Herzbergs Two Factor Theory

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    F. Herzbergs Two Factor Theory

    HighHygiene Low Hygiene

    High

    Motivation

    highly motivated

    have few complaints motivated

    a lot of complaints

    Low

    Motivation

    few complaints

    not highly motivated

    The job is perceived as

    a paycheck

    unmotivated

    lots of complaints

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    #

    CONTENTS

    1.What is

    motivation?

    2. Kinds of

    motivation

    3. The

    importance of

    motivation

    4. Theories of

    motivation

    5. Motivation techniques

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    #

    5. Motivation techniques

    How can a leader and

    manager motivate

    their staff?How can an employee

    can motivate himself?

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    How can a leader/manager motivate their

    staff??

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    #1. ASK

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    #2. Listen

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    #3. Regular Recognition

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    # 4. Have A Little Fun

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    #5. Foster Fair Competition

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    #6. Be Friendly With Everyone,

    But Dont Become Friends

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    #7. Sharing

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    #8. Coach And Accept

    Coaching

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    How can an employee can

    motivate himself

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    Self-motivation

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    How to motivate yourself

    Take inspiration

    from others

    Think positivelyReward yourself

    Seeking support

    Do something

    different