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MOTOROLA HEALTHCARE SOLUTIONS GUIDE

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MOTOROLA HEALTHCARE SOLUTIONS GUIDE

The purpose of this guide is to provide a high-level introduction to mobile computing and wireless communications solutions and their benefits to organisations and professionals operating in the healthcare industry.

This guide will not replace any existing data sheets of technical collateral; it exists for the reader to access information easily when on the move.

This guide is not definitive, it is subject to change, and will be updated on an ongoing basis as the portfolio expands and develops.

CONTENTSChallenges in Today’s Healthcare IndustryMotorola Mobile Computing, Healthcare Solutions, and Key End User BenefitsMotorola Solutions ServicesPatient Safety MC75A0-HC ES400 MC65 DS6878-HC DS6707-HC LS3008 DS3578-SR CS3070Operational Efficiency MC3190-ZSecure Communications TETRAWireless LANsWireless SecurityConverged Enterprise CommunicationsWireless Network SolutionThe Motorola Application Partner EcosystemGlossary

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PATIENT SAFETYInformation data capture in real time provides immediate feedback to the clinical process, improves operational safety and speeds up the care pathway; providing the best possible care to the patient.

Data can be stored in various formats and captured on demand in a number of ways

As a barcode label – either 1D or 2D formats

As a radio frequency identifier (RFID label) – e.g. a security tag in a shop

As a battery powered RFID tag (or active RFID tag)

The benefits of accurate information gathering are numerous but essentially:-

Reducing the risk of errors in medicines administration, lab tests and patient related services

Improving the accuracy of asset/medicines management

Speeding up the “care pathway”

Better accountability and recording of information

INFORMATION SHARINGProviding accurate, real time (and appropriate) information at the point of care is the ultimate goal of all healthcare service providers. In order for this to be achieved it is essential that information flows in two directions, from the point of care back to the core system(s) and out to other users - on demand and in real time. IT infrastructure needs to enable access to information anywhere to allow this to happen. This is called IT mobility.

Voice and data communication on or off site

Secure / authenticated data access 24/7

Data input / output in real time

CHALLENGES IN TODAY’S HEALTHCARE INDUSTRY

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COST SAVINGSIn order to implement a successful solution into healthcare there needs to be an element of cost savings in the form of either:-

Time saved

Improved safety

Reduced cost of operation

Reduced cost of ownership

Motorola Solutions are designed to maximize the function of existing processes by mobilizing information (either voice or data) via:-

Indoor and outdoor secure wireless infrastructuresMulti function handheld computing (e.g. rugged PDAs)Auto data capture (barcode scanning devices)2 way radio communicationRFID data capture hardware and servicesVoice and data management and security

With a combination of appropriate technology we can demonstrate savings in each of the areas. The biggest challenge faced by Healthcare is the cost of the deployment of these infrastructures is sometimes greater than the project alone will allow. There is usually a need for collaboration by healthcare departments and budgetary groups to enable infrastructure upgrades which in turn enable the better operation on individual departments.

CHALLENGES IN TODAY’S HEALTHCARE INDUSTRY

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A NEW APPROACH TO HEALTHCAREMobile computing combined with converged and wireless network solutions delivers seamless voice & data communications and real-time clinical information to healthcare professionals. Whatever the application, Motorola’s portfolio of professional mobile computing solutions delivers against your critical healthcare drivers:

Secure communications ensuring the safety of patients and personnel

Cost-effective operation and management, with enhanced productivity and increased efficiency

Seamless and reliable connectivity keeps users in contact at all times

DESIGNED FOR DURABILITY AND VERSATILITYIndustrial mobile computers combine the rugged design and environmental sealing required to withstand the most demanding environments:

Lightweight, durable and easy to carry — place critical intelligence and services at the immediate disposal of on-site and field personnel, connect professionals with a wide range of applications, back-office systems, and patients, colleagues and control & dispatch

Handheld mobile computers equipped with barcode scanners — capture 1D and 2D barcodes, and images

EXCEPTIONAL SCANNING PERFORMANCEThe global leader in barcode scanning technology, Motorola’s range of mobile computers incorporate patented features delivering outstanding scanning performance — even when used on damaged and hard-to-read barcodes:

Available in corded, cordless, and IP-rated models

Highly-intuitive design for ‘point-and-shoot’ simplicity, increased accuracy, and reduced training costs

Superior ergonomic designs ensure all-day comfort

Whether performing routine tasks like scanning a specimen label, or in emergency situations such as verifying that the right blood is about to be administered to a patient, Motorola barcode scanning solutions mean that your workers can count on highly reliable and accurate performance.

A COMPLETE RFID PORTFOLIOMotorola has built the broadest portfolio of RFID readersin the industry:

Two classes — business and industrial

Three designs — fixed, handheld and mobile

Broad ecosystem of partners providing tailored software applications

Whatever your RFID requirement, you can count on Motorola’s proven and tested products to deliver reliability, performance and throughput in the most demanding healthcare environments.

MOTOROLA MOBILE COMPUTING & HEALTHCARE SOLUTIONS

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SECURE AND RELIABLE WIRELESS LANMotorola’s range of Wireless Switch systems, access ports and client bridges deliver dependable Wireless LAN connections that integrating seamlessly into existing environments:

Wireless Switch — a business-critical wireless LAN infrastructure supporting a wide range of services, including VoIP (Voice over IP), fast roaming and reliable access to patient information and healthcare applications

Motorola’s Wireless LAN ensures personnel remain connected to business systems — and each other — at all times as they move throughout the building or campus environment,

POWERFUL & CENTRALISED MANAGEMENTMotorola offers flexible and robust management tools that allow you to provision, monitor, troubleshoot and update your entire wireless platform:

Manage mobile devices and the entire wireless infrastructure from a single, centralised, and remote location

The result is a dramatic reduction in time and cost, enhanced network performance and security, together with maximum uptime for systems and users.

FUTURE-PROOF TECHNOLOGY PLATFORMSAt Motorola, we believe in a complete systems approach:

Applications can be ported easily across devices

Common application interfaces significantly reduce training time

Common operating systems, hardware, and software applications translate to a simpler technology infrastructure

Motorola’s enterprise mobility platform provides a common hardware, software, and management architecture delivering major business benefits — a lower TCO, with maximum ROI — and enabling easy integration of tomorrow’s technologies, standards, and devices.

MISSION-CRITICAL RADIO COMMUNICATIONSMotorola’s TETRA (TErrestrial Trunked RAdio) two-way radio systems provide the critical link between resources at the incident and the rest of the organisation, as well as other agencies:

Interoperability between individuals, groups, and other emergency services

Efficient two-way alert service ensures a rapid response

Access to vital information to prepare personnel for the incident ahead

Integrated GPS (Global Positioning System) and status messaging aid efficient tracking and dispatching of resources

As an industry leader in TETRA, Motorola’s robust TETRA terminal portfolio includes ATEX-certified, intrinsically safe devices for use in hazardous environments, as well as advanced mobile radios that greatly increase data connectivity speeds and, via USB2.0 ports, can extend that connectivity to mobile data terminals and EDAs (enterprise digital assistants) . Customised products are also available, such as Motorola’s dual control head solution for full communications at the front and back of an ambulance.

MOTOROLA MOBILE COMPUTING & HEALTHCARE SOLUTIONS

Information Resources Motorola Healthcare Portfolio At a Glance TCE versus TCO: Revealing the True Costs of Hand-held Computing.Please check: http://compass.mot.com/go/363772102

Solution focus

Medication AdministrationOutpatient Infusion ManagementSample TrackingPatient Monitoring

PATIENT SAFETY

Support Services: Ensure medical staff can rely on their mobile devices. Motorola Support Services help to ensure peak hardware performance and maximum availability - driving optimum productivity.

Design & Implementation Services: Ensure solutions meet customer objectives in a timely, cost effective manner - right the first time.

Motorola Managed Services: Enable customers to focus on their core strategic priorities, while outsourcing ongoing operations and management to our experts; improving operational performance and efficiencies and reducing Total Cost of Ownership (TCO).

Security: A secure operating environment breeds stakeholder trust, ensures privacy of patient data and avoids the significant cost incurred by a security breach.

KEY END USER BENEFITS

Motorola Services form an integral part of every mission and business critical solution. From initial planning and solution design to security, deployment and ongoing operations and support. Our services cover the full Motorola portfolio - spanning all wireless infrastructure and communications devices including (mobile computing, scanning, radio, wireless and select third party devices).

SUPPORT SERVICES – We offer a comprehensive range of support services covering the full range of Motorola Enterprise Mobility, Radio and WNS products.

Motorola Service from the Start is available for purchase on Motorola mobile computers, scanners, wireless LAN infrastructure devices, TETRA terminals and MOTOTRBO radios1. Service from the Start with Comprehensive Coverage provides expert technical support, access to the latest software updates and repair of damage caused by normal wear and tear and accidental breakage.

DESIGN SERVICES - Our Design Services ensure solutions are developed to achieve customer objectives - from initial concept to solution planning and design.

IMPLEMENTATION SERVICES – Motorola Implementation Services provide the integration and deployment services required to get the

components of a healthcare solution up and running as quickly and effectively as possible.

MANAGED SERVICES – Enabling customers to outsource management of their devices and/or wireless infrastructure to Motorola experts so that they can focus on their core internal/strategic activities. Motorola Managed Services are designed to enhance a customer's operational efficiencies, while providing access to best-in-class people, proven methodologies, industry-leading tools & Motorola's global infrastructure.

SECURITY SERVICES - Providing gap-free security for the entire healthcare environment around-the-clock. Motorola Security Services address the wired and wireless network, the devices in the hands of doctors and nurses, and the applications and data on those devices. Services include: security assessments, 24x7x365 security monitoring and optimisation services.

MOTOROLA SOLUTIONS SERVICES

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Information Resources Motorola Solutions Services Intranet: http://my.mot.com/portal/site/GTSS/menuitem.ed4a12470baa1be5c2e04710a5600ba0/

1Service from the Start with Comprehensive Coverage on both TETRA Terminals and MOTOTRBO radios are available for customers to purchase via their Motorola channel partners. Direct sales opportunities can be priced by Customer Support Managers (CSMs).

AREAS OF EXPERTISE

Within the Four WallsThe MC75A meets the needs of busy doctors and nurses requiring real-time access to information and line-of-business applications on the go:

Medication administrationBattery powerVitalsRecord trackingReview lab resultsSpecimen collectionPositive patient IDNurse CallVoice – PTT (push to talk), VoIPSupply managementPharmacy ordersReview pharmacy profiles

Combining an unrivalled number of business capabilities into an easy-to-carry and rugged device, the MC75A is Motorola’s flagship EDA, providing healthcare professionals with a complete mobile computing solution.

Rugged yet versatile, the MC75A supports converged voice and data communications, data acquisition, and location services. It also features IST (Interactive Sensor Technology) for advanced man-down detection and alerts, and multi-mode wireless operation. Connectivity options include: Wireless LAN, based on Motorola’s MPA 2.0 platform architecture; wide-area wireless communications via cellular GSM (2G) and HSDPA or CDMA EVDO Rev A (3.5G); and GPS (Global Positioning System).

MC75AO-HC

Outside the Four WallsWith support for wide-area 2G & 3.5G wireless voice and data communications, the MC75A places critical intelligence and advanced services at the immediate disposal of field personnel:

Medication administrationDynamic job allocationIntegrated workflowsData captureMilitary / Veteran Health (field-based patient care, medical triage)

END USER GROUPS & APPLICATIONS Smaller and lighter than competing solutions for ultimate portability and durability, yet incredibly rugged

Proven architecture and form factor — Motorola has more than 80 years experience in delivering mission-critical and professional mobility solutions, and we continue to invest and innovate to further our market leadership

Man-down alerts enabled via IST with free-fall detect indicators

Advanced data capture — 3 mega pixel, auto-focus digital colour camera, and 1D Laser or 2D Imager for barcode scanning applications

Next-generation 2D Imager based on Motorola’s technology

Flexible modes of operation — backward-compatible with MC70/MC75 accessories for cost-effective customisation

KEY END USER BENEFITS

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Information ResourcesFor MC75A microsite. Please check: http://compass.mot.com/go/363775276

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Within the Four WallsThe ES400’s functionality extends beyond that of traditional EDAs, with data capture, multi-modal connectivity, and collaborative communications, and is available with a suite of innovative software applications providing an effective management platform for co-ordination of field teams, whilst allowing facility-based professionals to conduct:

Patient identification, and in/out processing

Medicine/drug identification and verification

Dosage verification

Motorola’s smallest, semi-rugged EDA empowers community healthcare professionals with an integrated mobile nursing platform.

Combining robust operation with leading-edge functionality, the ES400 includes dual 3.5G HSUPA & EVDOrA cellular communications, Wireless LAN (802.11 a/b/g), and GPS, together with support for VoIP and PTT — all accessible via Motorola’s unique and customisable enterprise UI.

ES400

Outside the Four WallsDesigned specifically to meet the daily requirements of professionals delivering healthcare into the community, the ES400 has been equipped with a number of advanced features as standard:

Nursing application, and secure remote access to patient records

Intelligent routing powered by GPS

Lone worker and man-down alerts

Mobile phone and data connectivity

END USER GROUPS & APPLICATIONS Multiple data capture options — including Motorola’s ‘Blockbuster’ 2D imager technology, 3.2 mega pixel auto-focus colour camera, and the ability to make written and voice notes

Sharper graphics delivered via high-definition colour VGA display

Always-on mobile voice and broadband data enabled by multi-mode wireless connectivity

Location-based applications powered by integrated GPS

Customisable enterprise UI allows users to programme hot keys and icons for faster access to frequently used applications

KEY END USER BENEFITS

Picture

Information ResourcesFor Product tour, specifications and micro-site. Motorola Durable Handheld Computer forcommunity task workers. Please check: http://compass.mot.com/go/363775514

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With the Motorola MC65 Enterprise Digital Assistant (EDA), mobile workers now have the tools in hand to get the job done right – right now.

As one of the toughest and most flexible EDAs on the market, the MC65 delivers desktop performance to provide instant access to the applications and information back in the office.

Capture and process just about any type of data on site, quickly and easily – from a single document to hundreds of barcodes, a library of photos or a signature.

Activate and reactivate the MC65 on virtually any cellular network in the world, eliminating the need to purchase network technology (GSM or CDMA) specific devices, extending device lifecycle and ensuring that each and every worker has the best connection possible.

Add a customizable user interface that makes doing business easier than ever and you have a real workforce multiplier – a device that turns paperwork and repeat visits into more tasks completed per day.

The next step in the evolution of Motorola’s popular mid-range and rugged EDAs.

The MC65 is a lightweight and rugged EDA in a pocket-sized form factor. It combines dual Wireless LAN and wide-area 3.5G cellular communications, with integrated GPS and advanced data capture capabilities to enable a new generation of empowering field mobility applications. Backward compatibility with platform-based applications and existing MC55 accessories help reduce the cost of deployment and increase operational flexibility.

MC65

END USER GROUPS & APPLICATIONS Lightweight and pocketable design for ultimate portability

Data capture — incorporates Motorola’s latest 2D imager (Blockbuster) and 3.2 Mega pixel digital colour camera with auto-focus function

High resolution colour VGA display

Application compatibility via open OS (operating system) platform

Integrated GPS delivers location-based applications

Superior remote device management with support for MSP agent

Low-cost and flexible operation ensured by installed base of accessories (backwards-compatible with MC55 accessories)

KEY END USER BENEFITS

Information ResourcesFor MC65 microsite, specsheet, etc. Please check: http://compass.mot.com/go/363756064

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Designed for use with computers/workstations on wheels (COWs/WOWs) — USB connectivity and charging capabilities remove the need for a separate power supply and avoid the cable management headaches typically associated with mounting a cordless scanner

Horizontal or vertical installation options provide the flexibility to keep the work surface clear while ensuring that the scanner is always within easy reach.

Disinfectant-ready — IP43 sealing and a specially-designed plastic housing allows safe wipe-down and cleansing with a wide variety of harsh chemicals (see Specification Chart for approved cleanser list)

Automate data capture, improve accuracy, and increase productivity. The DS6878-HC cordless imager from Motorola enables hospitals to streamline everyday processes in patient rooms, admissions, laboratories and pharmacies. An unrivalled feature set meets the unique requirements of healthcare facilities, whilst an intuitive and ergonomic design combines with dependable and rapid capture of barcodes and other images to enable healthcare professionals to stay focused on patients and the job in hand.

DS6878-HC

END USER GROUPS & APPLICATIONS Lightweight ergonomic design enables comfortable use all day so that users maintain productivity in scan-intensive applications

Superior durability — includes Motorola’s best-in-class drop specification: the ability to survive 6 ft./1.8m drops to concrete, while IP43 sealing ensures reliable operation in spite of everyday spills, drops and knocks

Comprehensive and advanced data capture of 1D and 2D barcodes, signatures, documents (such as drivers licences and insurance cards), facial images, and video

Supports creation and management of EMRs for paperless operation

High-performance scanning on all barcodes guaranteed via the revolutionary Motorola SE4500 imager, which eliminates the performance degradation common in 2D scanning to deliver laser-like performance on both 1D and 2D codes; rapid and accurate capture of even poor quality and damaged bar codes

Full omni-directional scanning eliminates the need to precisely align barcode and imager, which also improves ergonomics and protects productivity.

Bluetooth v2.1 with EDR, and RSM (Remote Scanner Management) ready

KEY END USER BENEFITS

Information ResourcesFor DS6878-HC microsite, specsheet, etc. Please check: http://compass.mot.com/go/363762541

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Disinfectant-ready

A specially designed plastic housing allows safe wipe-down and cleansing with a wide variety of harsh chemicals (See Specification Chart for approved list of cleansers)

1.3 Megapixel imaging

Provides resolution to support image capture and bar code scanning; provides flexibility to capture documents as large as 8.5 in. x 11 in./21.6 cm x 27.9 cm

Support for all major 1D, PDF, postal and 2D symbologies

Delivers application flexibility; eliminates need for multiple devices — and associated costs

6 ft./1.8m drop specification, tempered glass exit windowDesigned to endure the rigors of everyday use for maximum reliability and uptime; reduces downtime and TCO

The DS6707-HC corded 2D imager enables hospitals and clinics to automate data capture at the point of care and beyond, reducing cycle times and the opportunity for errors in medication administration, specimen collection, admitting, dietary management and other healthcare applications. It also helps reduce risk for both patient and hospital; enrich patient information; and enable cost-effective compliance with healthcare regulations. Disinfectant-ready, this versatile scanner combines the functionality of a 1D and 2D bar code scanner, digital camera and document scanner in a single device, allowing caregivers to capture virtually any bar code as well as images, signatures and documents.

DS6707-HC

END USER GROUPS & APPLICATIONS

Improve the quality of care, caregiver efficiency and patient safety

Easy-to-use first-time everytime scanning

Disinfectant-ready design prevents the spread of germs

Built for all-day everyday use

Superior document clarity

A superior return on investment and low total cost of ownership

KEY END USER BENEFITS

Information Resources Please check: http://compass.mot-solutions.com/go/370149065

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Biomedical engineering personnel tasked with ordering and maintaining durable equipment

Pharmacy staff responsible for ordering and maintaining the medicines to be dispensed.

Dedicated materials management personnel who must restock and reorder consumable material for each ward within a facility, each day

The LS3008 rugged handheld scanner has a lightweight ergonomic design for superior productivity in healthcare environments. Developed to deliver maximum reliability and uptime, its single-board construction eliminates multiple circuit boards and connecting ribbon cables — the most common point of failure in traditional scanners.

LS3008

END USER GROUPS & APPLICATIONS Wide operational range from 0 to 19 inches Effortless scanning of small barcodes — reads symbols as small as 3 mm

Durable operation — scratch-resistant tempered glass exit window

Reduces user fatigue with superior motion tolerance enabling scanning of barcodes in rapid succession

Capture small, stacked or poorly printed barcodes using multi-line rastering scan pattern feature

RSM (Remote Scanner Management) support allows users to discover, provision and upgrade devices from a central remote location

Superior durability and reliability — Liquid Polymer Scan element with lifetime warranty eliminates friction and wear, while IP53 sealing to prevent ingress of dust and water

KEY END USER BENEFITS

Information ResourcesFor LS3008 microsite, specsheet, etc.Please check: http://compass.mot.com/go/363776403

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DS3578-R belongs to the DS3578 Series of rugged, cordless, omni-directional 1D/2D imager scanners that bring comprehensive, high performance data capture to harsh industrial environments. Engineered with breakthrough digital imaging technology, this scanner family delivers extremely fast and accurate data capture of 1D/2D bar codes and direct part marks (DPM), and supports Item Unique Identification (IUID). Integrated Bluetooth provides cordless freedom, improving productivity.

DS3578-SR

CUSTOMER GROUPS & USAGE Ability to read both 1D and 2D bar codes

Powerful 624 MHz processor, fast sensor shutter speed and patent pending fast pulse illumination

IUID-enabled (DS3578-DP only)

Ability to capture high density bar codes (DS3578-HD only)

Ability to read a wide variety of DPM marks (DS3578-DP only)

Integrated Bluetooth Class II, Version 1.2

Exceptional motion tolerance

Unique aiming pattern

Cordless scanning

Omni-directional scanning

Rugged design withstands multiple 6.5 ft./2 m drops to concrete

IP65-rated sealing

Multiple on-board interfaces and universal cable set

Bright LED, beeper with adjustable volume and vibrating pager motor

Advanced data formatting

Supports 123Scan2 scanner configuration tool

Supports RSM (Remote Scanner Management)

KEY END USER BENEFITS

Information Resources For our brochure ‘DS3578 Series of Rugged Corded Digital Scanners’ Please check: http://compass.mot-solutions.com/go/369998589

Biomedical engineering personnel tasked with ordering and maintaining durable equipment

Pharmacy staff responsible for ordering and maintaining the medicines to be dispensed.

Dedicated materials management personnel who must restock and reorder consumable material for each ward within a facility, each day

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Flexible mobile 1D laser scanner

Long battery life

Simple two button design

Small and lightweight

Easy to integrate with a host device

512MB non-volatile memory

Superior scanning performance

Enterprise durability: 4 ft./1.2 m drop specification; 250 tumbles (500 drops) @ 1.64 ft./0.5 m; IP40 sealing

The innovative Motorola CS3000 Series enables enterprises to easily implement 1D laser scanning where either mobility or the cost and size of a traditional scanning device is an inhibitor. The tiny device is affordably priced and fits in a pocket or on a lanyard.

The CS3000 can be utilized in standalone mode for the batch scanning of bar codes, while the CS3070 offers batch mode as well as real-time bar code data transmission to a host application via a wireless Bluetooth® connection to smartphones, laptops and more. The result is a new level of affordability for1D scanning — and the ability to streamline, error-proof and simplify more business processes.

CS3070

CUSTOMER BENEFITS

Information ResourcesFor our video on the ‘CS3000 Series 1D Laser Scanning Device’ Please check: http://compass.mot-solutions.com/go/370134330

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HOSPITALS AND CLINICS

Asset Management (for high value critical assets)

Patient Tracking

Item Finding

MC3190-Z

END USER GROUPS & APPLICATIONS New class of RFID reader brings the benefits of RFID from industrial environments to the carpeted space (first business-class handheld RFID reader designed specifically to extend the benefits of RFID beyond industrial spaces and into customer facing and business environments). Lightest UHF RFID rugged handheld reader on the market

Motorola MAX RFID Antenna — delivering maximum RFID performance (patented omnidirectional antenna that offers a superior read range and a superior coverage area).Motorola’s signature rugged design and dual data capture functionality deliver superior value

Easy-to-use robust locating capability.

The Motorola end-to-end advantage (world-class partner channel, world-class management solutions and world-class services)

OPERATIONAL EFFICIENCY

Business-class RFID handheld for global deployments

Supports regions based on European RFID frequencies (ETSI EN 302-208) and US RFID frequencies*

Motorola RFID reader engine

Motorola’s patented omnidirectional MAX RFID

Antenna

Pinpoint locating technology

Proven platform

Easy-to-use Application Programming Interfaces (APIs)

Enables rapid and cost-effective application development

Wi-Fi 802.11a/b/g wireless connectivity

Motorola MAX Rugged: meets and exceeds MIL-STD 810F standards for drop, tumble and sealing

Motorola MAX Data Capture

KEY END USER BENEFITS

Information Resources Please check: http://compass.mot-solutions.com/go/371021795For more information on how you can bring the benefits of RFID into new areas of your business, please visit us on the web at www.motorola.com/rfid/mc3190z or access our global contact directory atwww.motorola.com/enterprisemobility/contactus

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Within the Four WallsProvide senior management, doctors, nurses, and other key personnel with instantaneous two-way voice and data communications, backed by mission-critical reliability, security and durability.

Outside the Four WallsAmbulance crews, paramedics and other key field personnel.

MTM5400The first commercially available mobile radio with TEDS (TETRA Enhanced Data Service) capabilities, the MTM5400 meets current and future needs of healthcare and public safety users — including the mission-critical demands of police, fire and ambulance. The MTM5400 offers superior flexibility, functionality, performance and security when compared with competing TETRA solutions, and is available as a complete two-way radio platform that includes an intelligent gateway/repeater, Wireless LAN capability, Bluetooth, and 10W transmit power.

MTP810EX AND MTP850EX “ATEX” TERMINALSDesigned for use in hazardous environments and with IP65 certification, Motorola’s ATEX terminals offer the highest ATEX rating of any TETRA product available on the market, making them essential for fire-fighters and ambulance staff, who often have to deal with fires, chemical spills, and more. Our hand-portables provide intrinsically-safe and reliable communication in hazardous environments, and include a man-down alert with integrated GPS, enabling users to locate colleagues immediately. MTP850S “STANDARD” TETRA TERMINALDesigned to meet the needs of public safety users (police, fire, ambulance) in their daily operations and incorporating all of the features of the MTP850, this terminal includes an advanced man-down sensor for assured user safety, together with a new side connector for increased ruggedness. In addition, we have added a Class 3L (1.8W) power output option to increase range and in-building performance. Combined with high receive sensitivity, the MTP850 S is well equipped to maintain communications in mission-critical scenarios.

TETRA RADIO TERMINALS

END USER GROUPS & APPLICATIONS

Stay connected in mission critical situations across the organisation

Open platform and common user interface on all terminals making it faster, easier and more cost effective to train staff, with lowest TCO assured

All terminals are built to last — tested for 5 years of real-life usage via Motorola’s ALT-testing programme, ensuring users long-term performance

Market-leading service package

KEY END USER BENEFITS

Information ResourcesCore TETRA Intranet Site:http://my.mot.com/portal/site/GTSS/menuitem.14461aff971ebbbc4ee80d10a5600ba0/

Improve the quality of care, caregiver efficiency and patient safety

Easy-to-use first-time everytime scanning

Disinfectant-ready design prevents the spread of germs

Built for all-day everyday use

Superior document clarity

A superior return on investment and low total cost of ownership

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Anyone that needs access to hospital data network and voice services. Consultants, Doctors, Nurses, Administrators, Orderlies, Porters and Security

Motorola’s wireless LAN portfolio enhances operational communications. Whether based at a single site or across multiple locations, you can stay mobile and connected. In the healthcare sector, medics can quickly download patient records and access data-intensive files such as X-rays at the bedside. As important as having wireless connectivity is having seamless connectivity, with many mobile hospital workers requiring real time patient data. Lost wireless connectivity while mobile could potentially mean lost patient records. An always on Motorola system ensures real-time communications, for example helping to prevent medication and blood transfusion errors. And wireless patient monitoring enables workers to program monitors remotely or receive alerts about changes to a patient’s condition from anywhere in the facility, further boosting productivity.

WIRELESS LANs

CUSTOMER GROUPS

Reduce the cost of managing wired and wireless networksThe highly efficient WiNG 5 WLAN scalability means less wireless controllers are needed. Higher access point power and receiver sensitivity means less access points are required.Create more efficient network designs with LANPlanner.

Stay mobile and connected at all times ensuring up-to-date patient information and reduced time monitoring patients

Improve care and increase efficiency with faster and more accurate communications between healthcare staff, and by mobilising hardware so that equipment

KEY END USER BENEFITS

Information ResourcesPlease check sales Rack at http://compass.mot-solutions.com/web/wnssales

WiNG 5 DISTRIBUTED ARCHITECTUREOur distributed architecture extends QoS, security and mobility services to the 802.11n Aps, so you get better direct routing and network resilience. That means no bottleneck at the wireless controller, no latency issues for voice applications, and no jitter in your streaming video.

RFS 7000 & 6000 WIRELESS SWITCHESDesigned for medium-to-large hospital environments, these switches provide centralized control over your mobility solution easier design, deployment, monitoring and securing your network.

RFS 4000 SMART BRANCHA portfolio of wireless 802.11n LAN and complementary products that easily and economically extend premium wireless services to any size and any number of remote healthcare facilities

AP 7131 ACCESS POINTSThe 802.11n tri-radio design provides simultaneous support for high-speed wireless voice and data services, self-healing mesh networking.

AP 650 ACCESS POINTSDesigned to lower the cost of deploying and operating a secure, reliable 802.11n WLAN in branch sites or main hospital facilities.

AP 6511 ACCESS POINTDesigned for fast installation using existing in-place CAT5/6 cabling this powerful AP makes it easy to extend quality Wi-Fi to hospitals.�

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Anyone that needs access to hospital data network and protection to patient data and network security. Consultants, Doctors, Nurses, Administrators, Orderlies, Porters and Security.

Motorola offers a complete Security solution with Advanced Services – delivered by highly accredited Security practitioners to ensure the patient confidentiality, integrity and availability of information technology resources within the healthcare arena. Motorola’s AirDefense solution provides complete protection against wireless threats, policy compliance monitoring, robust performance monitoring and troubleshooting, and location tracking. In hospitals and clinics, secure, high-speed data capabilities can ensure compliance with patient data-protection regulations and deliver fast access to patient records. So workers have the information they need at their fingertips, without compromising patient confidentiality.

WIRELESS SECURITY

CUSTOMER GROUPS

Avoid costly data breaches and build a more efficient and responsive WLAN network assurance capabilities with Motorola AirDefense solutions.

Avoid having to buy separate security sensors by using the built-in sensing and troubleshooting capabilities of our access points.

KEY END USER BENEFITS

Information ResourcesPlease check sales Rack at http://compass.mot-solutions.com/web/wnssales

INFRASTRUCTURE MANAGEMENT - AirDefenseCentralized management and control for wireless deployments – a single console for multi-vendor and multi-generation WLAN management.

NETWORK ASSURANCE SOLUTIONS - AirDefense A suite of vendor agnostic analysis tools that proactively optimize wireless LAN performance as well as remotely troubleshoot RF problems.

SECURITY & COMPLAINCE - AirDefensePrevent costly security breaches and limit lost revenue and reduced productivity from network downtime.

LANPlanner SoftwareSimulate network activity, optimize equipment configuration, and perform site surveys for 802.11 wi-fi networks.

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Doctors, Nurses, Orderlies, Porters and Security

Motorola’s TEAM voice over wireless LAN solution turns the desk phone and desktop into a pocket-sized virtual office that allows workers to take whatever action is required whilst on the move – improving productivity and responsiveness. The TEAM VoWLAN solution is part of a comprehensive portfolio of communication solutions designed to meet the needs of different work groups. They connect not only VoWLAN users, but also two-way radio and mobile computers thanks to an integrated push-to-talk solution.

CONVERGED ENTERPRISE COMMUNICATIONS

CUSTOMER GROUPS

Enterprise-grade voice over WLAN (WiFi) smartphone: Instant communications; one-to-one or group call (up to 255 groups).

When physicians identify a new symptom in a patient, they can initiate an immediate chain of critical communications via different devices on various networks. The virtual team required to respond to the change in patient condition is formed in an instant, ensuring the very highest standards of patient care.

Combining WLAN enabled mobile computers with VoIP and applications can improve nurse response times when a patient presses the call button.

KEY END USER BENEFITS

Information ResourcesPlease check sales Rack at http://compass.mot-solutions.com/web/wnssales

RADIO LINK SOLUTIONS (RLS) – TEAMThe RLS enables hospitals with existing two-wayradio systems to extend their push-to-talk (PTT) group communications to TEAM devices. Available as an optional module for the TEAM VoWLAN solution, or as a stand-alone system, the RLS lets both two-way radio users and TEAM device users reach more colleagues, further enhancing responsiveness and productivity, while leveraging existing IT infrastructure.

EWP3100 TEAM SMARTPHONEThe EWP3100 smartphone delivers comprehensive mobile access over the WLAN to the voice and data services needed to increase productivity, collaboration and patient satisfaction. The EWP3100 includes a BioCote® Antimicrobial Product Protection that Inhibits growth of a broad spectrum of microbes, including bacteria, mould, and fungi.

TEAM EXPRESSTEAM Express enables PTT communications among multiple, disparate devices, including Motorola voice-capable mobile computers and bar code scanners, and TEAM devices. Improving staff accessibility, responsiveness and productivity while leveraging existing IT investments. TEAM Express will also interoperate with two-way radios using the TEAM Radio Link Solution (RLS).

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Connecting multiple healthcare sites or developing eHealth with the wider community

Motorola's wireless broadband technologies enable high-speed, reliable and secure connectivity and communications between telehealth delivery systems. The fixed and mobile wireless solutions help healthcare providers eliminate geographic barriers to quality healthcare and maximize their investments in Healthcare Information Technology. Digital health communities where medical images, clinical data and operational information can be cost-effectively accessed, moved and managed can now be realized.��

WIRELESS NETWORK SOLUTION

CUSTOMER GROUPS

Communicate with other hospitals, satellite clinics, physician offices, data centers and labs that are miles away or in hard to reach areas.

Easily and economically add bandwidth to accommodate volume and speed requirements for transmitting images and video.

Electronic and remote video monitoring supports cost-efficient presence management strategies.Improve access to primary and specialty care for patients in rural and medically-underserved areas.

Increase facility and campus safety and protect assets with real time video surveillance.

Eliminate the recurring costs of leased lines.

KEY END USER BENEFITS

Information ResourcesPlease check sales Rack at http://compass.mot-solutions.com/web/wnssales

PTP 800 POINT TO POINT MICROWAVE RADIO SYSTEMSPTP 800 IP radios give healthcare users licensed exclusivity, high-bandwidth, scalability and affordability, for connecting locations, backhauling video or providing last-mile access. The PTP operates in the 6 to 38 GHz RF bands at up to 368 Mbps throughput (full duplex).

PTP 600, 500, 300 POINT TO POINT WIRELESS ETHERNET BRIDGESThese bridges offer high performance connectivity and backhaul in challenging non-line-of-sight environments. With carrier-grade reliability, PTP 600 Series operates in the 2.5, 4.5, 4.8, 4.9, 5.4, 5.8 and 5.9 GHz bands at speeds up to 300 Mbps.

PMP 430 POINT TO MULTIPOINT NETWORKSThe PMP 430 delivers 40+ Mbps throughput, ranges up to 30 miles (48 km) and near-line of sight (nLOS) performance for reliable and secure data, voice and video connectivity.

PMP 320 POINT TO MULTIPOINT NETWORKSPMP 320 Series a cost-effective, licensed solution for fixed outdoor access network applications that is interoperable with 802.16e WiMAX CPE.

WIRELESS MANAGER �Unified wireless network management with embedded Google map interface.

END USER GROUPS & APPLICATIONS

Providing your customers with a healthcare solution requires a lot more besides the right Motorola devices and wireless infrastructure.

It is the applications that bring our devices to life and enable them to deliver a total solution to meet a healthcare requirement.

The Motorola partner ecosystem is the key to providing those applications and to delivering the associated consulting, integration and implementation services that comprise a complete project.

THE MOTOROLA APPLICATION PARTNERS ECOSYSTEM

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Information Resources

How to find out more…Resources that can help you identify Enterprise partners and their applications capability:

Enterprise Partner Locator – find resellers in the customer’s locality with integration capability

http://partnergateway.motorola.com/prmportalexternal_enu/start.swe?SWECmd=Start&SWEHo=partnergateway.motorola.com

Enterprise ISV Locator – find software partners in healthcare able to offer specific applications

http://partnergateway.motorola.com/isvpartnerlocator/default.aspx Click2Demo – find and download sample demo applications directly onto a MobileComputing device to enable a more constructive discussion with your customer aroundwhat the application might deliver for them.

https://channelsolutions.motorola.com/click2demo/Click2DemoHome.aspx (log in required) Motorola Wireless Networks Compatibility Program

http://www.motorola.com/wirelesscompatibility/emea

More information about the Enterprise ISV program can also be found on Compass:http://compass.mot.com/go/248211368

GLOSSARY

COW Computer on WheelsEDA Enterprise Digital AssistantEMR Electronic Medical RecordEMR Electronic Medical RecordGPS Global Positioning SystemIST Interactive Sensor TechnologyLAN Local Area NetworkPTT Push to TalkRSM Remote Scanner ManagementSKU Stock Keeping UnitTEDS TETRA Enhanced Data ServiceTETRA TErrestrial Trunked RAdioVGA Video Graphics ArrayVoIP Voice over Internet ProtocolVoWLAN Voice over Wireless LAN)WAN Wide Area NetworkWLAN Wireless LANWOW Workstation on WheelsWWAN Wireless Wide Area Network

Zoe Bahrami – Team LeaderYazan Nuseibeh – Middle East AfricaKirstin Welther – German MOIOlesya Samoylova – Russia + TurkeyMorgan David – Northern EuropeStephane Busquet – Southern EuropeDagmara Kotlarska – Eastern EuropeBirgit Kolipost – Central Europe

YOUR EMEA HEALTHCAREMARKETING RESOURCES

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